Name: Embassy Suites San Antonio Riverwalk Downtown
Address: 125 E. Houston Street, San Antonio, 78205, US

10/10

Exceptional

04 Aug 2026

Rachna

Well maintained and nice interior, nice staff, great breakfast.

10/10

Exceptional

03 Aug 2026

Edmore

My stay at Embassy Suites San Antonio Riverwalk-Downtown was excellent from start to finish. The staff were welcoming, friendly, and always willing to help. The suite was spacious, clean, comfortable, and well-maintained, making it easy to relax after a day of exploring.

10/10

Exceptional

02 Aug 2026

Miryam

All very well

The staff is very friendly and attentive

The first-class breakfast

2/10

Poor

02 Aug 2026

Angelica

I’ve stayed at a lot of hotels and while you stay for the prime location it is not worth the heartache. No parking anywhere, super difficult to check in and out. Breakfast was anything you could get anywhere else. When speaking with the staff they were also dealing with a system failure and having to manually check everyone in. My shower was making a hard thumping sound when showering. All in all it’s just not worth it. At least at this location. I choose embassy everywhere else just not here.

10/10

Exceptional

02 Aug 2026

Lauren

Property was renovated late 2025 and looks just like the photos. Everything was clean and nice. Property is conveniently located to many desired restaurants and Riverwalk. Its also close to interstate if you're looking to go to seaworld. Breakfast was awesome with lots of options for kids to adults. The nightly cocktail hour with complementary drinks was a favorite with adults and kids.

10/10

Exceptional

02 Aug 2026

Jeneva

This is my second time staying here and will study again

10/10

Exceptional

31 Jul 2026

Richard

Excellent hotel and service

6/10

Pleasant

30 Jul 2026

humberto

Overall hotel was OK. The only problem was that the AC in the room was not cold enough and felt very humid.

10/10

Exceptional

29 Jul 2026

Hillary

We had such a wonderful stay at Embassy Suites San Antonio Riverwalk! We came for a family trip and honestly couldn’t have picked a better location. Being right by the River Walk made it so convenient to enjoy everything San Antonio had to offer without having to drive everywhere.

The hotel was beautiful, clean, comfortable, and very family-friendly. The rooms were spacious, which was especially nice traveling with the kids, and the staff was welcoming and helpful throughout our stay. We also loved the breakfast and the overall atmosphere of the hotel.

Our family had an amazing time and made some really great memories. We would definitely stay here again the next time we’re in San Antonio!

10/10

Exceptional

28 Jul 2026

Isabel

Rooms very very clean and fresh upon arrival. The staff were helpful and very friendly. If you’re looking for a spot with a good hearty breakfast…. This is your place. Lots of choices plus fresh food if that’s what you want.

10/10

Exceptional

27 Jul 2026

Jatia

Breakfast was amazing!!! And included!

10/10

Exceptional

27 Jul 2026

Michael

Check in was a breeze and the staff were totally amazing. The rooms were very spacious with a great view of the river walk.

10/10

Exceptional

27 Jul 2026

ALICE

Every Thing

6/10

Pleasant

27 Jul 2026

MARIA MATILDE

The service at the bar and breakfast was excellent, The maid service not so good, not bad but not good either. We rented a suite for 6, had to be asking for towels even after stressing that we needed a minimum of 6 towels daily. We used the coffee pot in the room once, they never refilled coffee and cream and did not leave clean cups. On the pictures (gallery) of the property we can see the pool and hot tub. There was NO hot tub. False advertisement.

10/10

Exceptional

26 Jul 2026

Preston

Great hotel! Staff and amenities were great!

10/10

Exceptional

26 Jul 2026

Rene

Clean room awesome staff 😎

10/10

Exceptional

25 Jul 2026

Jose G

great place

10/10

Exceptional

25 Jul 2026

Carlos

Hotel exceeded my expectations as for cleanliness and location goes. Beds were by far the best hotel beds I’ve slept in. Only down side is there is no self parking only valet. Across the street is a public parking that charges a hefty amount.

4/10

Poor

25 Jul 2026

Danielle

Room was poorly stocked. No conditioner in the bottle, two towels for five people, no bedding sheets or blankets for the pull out couch. We had to call down to guest services for all of these items. We then had to go down and get them ourselves. Valet didn't have a luggage cart to haul our luggage uptairs. The carpet in our room had stains and the shower was dirty. Regular wi-fi is not free. Would not stay here again. There are better hotels nearby for the same price.

6/10

Pleasant

23 Jul 2026

Nola LeAnn

The pool situation is horrendous. There were no clean towels when we went to the pool over multiple days. The pool could hardly be used because it was packed with a lot of rowdy people each day. The breakfast bar was extremely disappointing and not up to the usual Embassy standards for breakfast at other locations. The food was barely warm when you get it and cold by the time you sit down. The potatoes and sausage were spicy. None of the other food tasted right each of the 5 days we were there. The only saving grace was the omelet bar, which was good and up to the normal Embassy standard. I was really surprised about the low quality breakfast because Embassy hotels have always been good in my experience, but not this one. There was no waffle maker as usual at Embassy hotels which disappointed my family. The staff were very nice and welcoming everywhere. The hotel restaurant is really good but expensive. For example, a 10 inch cheese pizza was $20.

10/10

Exceptional

22 Jul 2026

evelyn

very clean

10/10

Exceptional

21 Jul 2026

Marcus

The staff was amazing!!!

Family_with_children

10/10

Exceptional

20 Jul 2026

Ricardo

Clean rooms, loved the breakfast , the amenities everything was perfect. I would highly recommend if you’re visiting San Antonio,Tx.

Family_with_children

10/10

Exceptional

20 Jul 2026

Cesar

Great location. Walking distance to many restaurants etc. From checking/out we really enjoyed our stay. Highly recommend.

Partner

10/10

Exceptional

19 Jul 2026

Erika

Location was perfect right on the river walk. Breakfast was delicious. Rooms were spacious and clean. I would stay here again.

Family_with_children

8/10

Excellent

19 Jul 2026

Saul

Very clean

10/10

Exceptional

19 Jul 2026

Daniel

All of the staff from the check in to the cleaning crew were so very helpful. Every question to suggestions of local festivities.

Family_with_children

8/10

Excellent

19 Jul 2026

Jianghua

There’s mini refrigerator and microwave inside room which is very convenient. Free breakfast makes thing easier too!

Family

10/10

Exceptional

18 Jul 2026

Mario

Awesome stay.

Family_with_children

10/10

Exceptional

18 Jul 2026

Lorraine

.

10/10

Exceptional

18 Jul 2026

Tommy

Great location and close to everything. Suite was roomy for 3 adults and two kids. Got a little busy and congested using elevators at times. The parking was a little pricy. $70 for suv to valet or paid parking across the street for $30. The best part… they don’t play when it comes to free breakfast. The have the works.. eggs, bacon, sausage, potatoes, fruit, pancakes, cereal, muffins, coffee, apple and orange juice, fountain drinks…and plenty seating… by far the biggest and best breakfast I’ve had for free at any hotel. Definitely was worth the stay.

Family_with_children

10/10

Exceptional

17 Jul 2026

Julio

First Class!!! Excellent Service

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Chelsea

Great place to stay but looking a bit worn down. Wall paint is chipping and doors and cabinets are banged up. Love the happy hour! The staff was helpful but took 3 times calling to get sheets for my son on the couch. Love this hotel but it needs a few upgrades.

Family_with_children

8/10

Excellent

15 Jul 2026

Robert

The hotel was very nice. Advice:
1) Make sure there are sheets and blankets for the pull out couch. We called front desk but they only brought us a blanket.
2) Make sure there are enough bath towels for each guest.
3) Pool was very cloudy. We were unsure if it was safe to swim.

Thanks.

Family_with_children

10/10

Exceptional

15 Jul 2026

Rhonda

Everything about this hotel, is a 10 from the front desk to the breakfast!

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Osmany

Great place

Family_with_children

6/10

Pleasant

15 Jul 2026

Ruben

Had bad encounters with parking staff

8/10

Excellent

14 Jul 2026

Lakita

Loved the hotel.

4/10

Poor

13 Jul 2026

Aletha

very rude. I booked on Expedia’s website so I was told I couldn’t be helped with questions I had about the room not matching with what I booked. They did not clean our room the second day ,and I had to go to the front desk to request the room be cleaned. I need bedding for the sofa bed and was told they didn’t have any left.

Family_with_children

6/10

Pleasant

12 Jul 2026

Miranda

We had a great experience with the hotel. Our room was nice and the staff was very helpful. However, we did us the valet and had an issue. We committed to 2 nights which is expensive but we had hope it was the best location and our car would be safe in the garage. When we picked our car up after the first night we noticed a loud scraping sound when we started driving. We pulled over to check and something had ripped under our car. It was very loud and noticeable, especially since we had not heard the loud scraping when we dropped it off. When we came back to drop our car back off, my husband asked about it. He talked to someone that seemed like a valet supervisor, but she was very negative. She denied any possibility of this happening with them and even said we were purposely blaming them. That's is wildly insulting and she could have gone about the situation with better customer service. So far this was handled extremely unprofessionally. We will be contacting the GM Monday and requesting camera footage. In summary the hotel in general is good, but don't trust the valet company.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Kevin

Incredible experience!! Will definitely stay at again!!

Family_with_children

10/10

Exceptional

12 Jul 2026

Kyara

Everything was amazing the view the room the food great

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Christina

The staff was very helpful and hotel was very clean. The breakfast was delicious and happy hour was a plus.

Family_with_children

10/10

Exceptional

11 Jul 2026

Terri

The staff was awesome from the people at the desk to the people that help where they serve breakfast; absolutely awesome..

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Michele

Great location , room was perfect and clean.

Family_with_children

10/10

Exceptional

11 Jul 2026

spenser

We absolutely loved our stay at Embassy Suites! The complimentary evening snacks and adult drinks were such a fun touch, and my little ones were thrilled with their Shirley Temples. 🍹🍒

The breakfast buffet the next morning honestly felt like something you’d find at an all-inclusive resort in Mexico—fresh, delicious, and with so many options. It made the whole experience feel like a true vacation.

I can’t say enough great things about this hotel. From the amenities to the atmosphere, everything exceeded our expectations. We will definitely be back!

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Brian

All around great

Self

10/10

Exceptional

09 Jul 2026

Berenice

Good

4/10

Poor

07 Jul 2026

Michael

Homeless were EVERYWHERE, we were warned by staff NOT to sit in the outside dining area because of \"Agressive Homeless People\". The homeless were everywhere around the hotels and river walk area. We felt very uncomfortable, we will NOT return.

Family_with_children

10/10

Exceptional

06 Jul 2026

Kimberly

Very clean room and staff was great!!

Family_with_children

6/10

Pleasant

05 Jul 2026

Ronda

The balcony rooms have a very small view of the river and no one goes into that part of the river. Very few people also the walk to the river walk is about 25 minutes to get to the restaurant areas. Not convenient if having a few drinks

Friends

10/10

Exceptional

03 Jul 2026

Bhavin

Excellent breakfast excellent hotel lobby the best probably in San Antonio..suites were very spacious and clean. Excellent staff and house keeping. Location was perfect. Perfect for families and couples.

Family_with_children

8/10

Excellent

01 Jul 2026

KOMAL

.

Friends

10/10

Exceptional

01 Jul 2026

Gertie

Great hotel.

10/10

Exceptional

30 Jun 2026

Raul

Great location, breakfast was good and employees were very friendly

Family

10/10

Exceptional

29 Jun 2026

Tajuanna

Everything was so AMAZING there even the staff and the Breakfast was AWESOME and the rooms and bathrooms were SPARKLING CLEAN me and my whole family is definitely ❤ coming back next year same time same place 💖 ❤ 😊

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Malika

This is our 2nd time staying at the Embassy. Our room was clean, staff was nice and breakfast every morning was great. This is our favorite hotel.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Baldemar

Parking is expensive the service is ok. Rooms are also ok.

Self

10/10

Exceptional

23 Jun 2026

Lizette

All staff were very nice and helpful. Breakfast was really good and rooms were very neat and clean. Loved my view from my balcony. (Riverwalk view)

Family_with_children

10/10

Exceptional

22 Jun 2026

Sandra-Lynn

Our service at the registration was wonderful

Family_with_children

10/10

Exceptional

17 Jun 2026

Mario

Great staff, clean room and excellent breakfast variety. Hotel is perfect for downtown and riverwalk,sites,restaurants and shops.

Family_with_children

10/10

Exceptional

16 Jun 2026

Olivia

Everything was perfect!!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Elaine

Excelente!! Tremenda ubicación. Como siempre los Embassy Suites no fallan!!!!

Family_with_children

2/10

Poor

15 Jun 2026

Sylvia

I paid close to $1600 for 3 days and still had to pay an additional $79 per night to park there. My bedroom was up against a maintenance room with an alarm that was constant.
The room was dusty and bathroom had rust around the outside of the tub, walls were dirty. Breakfast was amazing, Manager was not helpful.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Kristie

.

4/10

Poor

13 Jun 2026

Thomas

We were placed in a room with a leaky faucet. I tried to overlook that. Though we cut the air conditioner off because the room was too cold for our liking, the air was cut back on automatically and was extremely cold in room and very uncomfortable. Our total hotel stay for room including taxes should have been 502 dollars for a three night stay approximately, however, due to a family emergency, we had checked out the following morning, but was still charged a total of 415 dollars. The charges included a 70 dollar parking charge and an early check out fee fee of 75 dollars. The room was only 202 dollars a night. I understand that things happen but having little regard to customers was unacceptable to us. We had travelled 4 hours to try and celebrate our anniversary but had to leave early for the emergency. I would not recommend anyone to stay at your establishment. I enjoy staying at Embassy Suites every time we travel out of town... however we are highly disappointed.

Partner

10/10

Exceptional

12 Jun 2026

Tania

Great stay, front desk staff and catering and bar staff were amazing. Great location.

Family_with_children

10/10

Exceptional

12 Jun 2026

Katrina

The staff was very helpful in a very stressful situation. The hotel was clean and very accommodating.

Family

10/10

Exceptional

12 Jun 2026

Miguel

The staff is top notch, social hour is amazing, drinks and snacks, quiet and on the riverwalk. Close to so many things.
Excellent for families, we stay here 3 to 4 times a year

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Zulema

My wife and I went to a concert that was in San Antonio and stayed here 2 nights, the staff was amazing from the moment we checked in. The room was clean, spacious and everything we needed was available to us. Well worth every cent. Would stay again!

Partner

10/10

Exceptional

08 Jun 2026

Gilbert

Breakfast was always very good with omelettes your way! Staff was very pleasant and helpful! Front desk was very courteous!

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Jenean

Breakfast was not great. Coffee was terrible. Would have been nice to have coffee available outside of breakfast hours. Also, the parking fees were ridiculous.

10/10

Exceptional

05 Jun 2026

Karla

My husband, our son, and I had a wonderful stay at Embassy Suites by Hilton San Antonio Riverwalk Downtown. The location is excellent—just a short walk to the River Walk, restaurants, and attractions, making it perfect for a family getaway.

Family_with_children

10/10

Exceptional

26 May 2026

Laura

Great hotel on the Riverwalk! We enjoyed our stay. From friendly & courteous staff to a super clean & nice property, good area...convenient to the theatres, shopping & restaurants. The breakfast is fantastic and the dinner service with complimentary drinks is a very nice perk. We would definitely stay here again!

Family

10/10

Exceptional

26 May 2026

KAREN

very nice and beautiful lady that checked us in, she gets 5 stars! breakfast was good, I really wanted biscuits and gravy which was not served the mornings we were there. Beds were made, trash emptied. Only disappointment was our toilet paper was not stocked! I had also seen another guest asking the front desk for toilet paper!!

Friends_and_family Family

2/10

Poor

25 May 2026

Tram

I stayed here for 1 night and overnight valet parking. when I checked out I waited 45 minutes they said they didn't take my car ticket and couldn't find out my car key and my car. Their attitude is like I'm not their customer. I'm so angry..they agreed to find a car for me. I never come back again.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Fernando

Was all good. Except the receiving staff at check in

Family_with_children

8/10

Excellent

22 May 2026

Kyle

The location in relation to the tourist attraction, especially the riverwalk, was great. The view from the top floor suite, fantastic. The complementary continental breakfast and cocktail hour, wonderful. Since the room is a suite, I criticize the tired paint on the bathroom door and the shower fitting needing an extra tightening to stop the water from flowing. But I’d rent the room again if I return to San Antonio

Family

10/10

Exceptional

18 May 2026

Andrea

We had a corner suite and it was so lovely. Staff was welcoming. Room was spotless. I would stay here anytime I am in San Antonio

Friends_and_family Family

10/10

Exceptional

16 May 2026

Homer N

Fabulous facility!! Wonderfully located in the Heart of the city and the Riverwalk.

Partner

6/10

Pleasant

16 May 2026

Belinda

Had no vent in bathroom, had to ask for blanket for sofa bed. Room had a funny smell. No pad or pen in room.

Family_with_children

10/10

Exceptional

11 May 2026

Alberto

Very efficient and very great hotel service

Family_with_children

8/10

Excellent

11 May 2026

LABANDA

It was nice the parking is high

Friends_and_family Family

10/10

Exceptional

10 May 2026

Elliott

Valet parking was smooth, fast and helpful,
The room was clean.
Desk personnel were helpful.
All facilities were clean and in good condition.
Proximity to the Riverwalk / Alamo/ dinner options, etc… are excellent.
We had a great time and loved the venue. We will definitely stay here again the next time we are in San Antonio.

Partner

10/10

Exceptional

10 May 2026

Donald

Yes it was great.

Family_with_children

10/10

Exceptional

06 May 2026

jose

Clean room, excellent view, good breakfast

Family_with_children

6/10

Pleasant

06 May 2026

Brad

Great breakfast. Beds were very uncomfortable, and mattresses need to be updated.

Family_with_children

10/10

Exceptional

04 May 2026

Niall

My family deeply enjoyed the layout of the hotel room, the fogless mirrors, the large space, the helpful service from all team members, the delightful food from breakfast, and extremely fast service from valet. It was a seamless and easy process. I don't even think I waited 2 minutes for my car even though I didn't give them a notice beforehand. 10 out of 10

Family

10/10

Exceptional

03 May 2026

griselda

Muy buen servicio ,desayuno delicioso,amplias habitación .muy buen descanso.

Family_with_children

10/10

Exceptional

03 May 2026

Antonio

Great breakfast

8/10

Excellent

02 May 2026

Idolina

Clean rooms breakfast was good

10/10

Exceptional

27 Apr 2026

Kimberly

This is a fantastic hotel on the River Walk. Staff exceptionally friendly and helpful. Jose and Steve took care of my family here for my son’s wedding (at the evening receptions). Every person at breakfast is exceptional. Homemade salsa, free flowing coffee, breakfast buffet, and omelette bar with exceptional
Josh and Noe.

Family

10/10

Exceptional

25 Apr 2026

Noemi

The rooms were clean, staff helpful and breakfast was good.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Natalie

Great hotel in San Antonio on the river walk! Breakfast and happy hour were included every day. Thorin and Amber took such great care of us at breakfast which was delicious with cook to order omelets and a nice buffet too. The room was spacious and very comfortable.Amber was so knowledgeable about the area and things to do. We really enjoyed our stay.

Friends_and_family Family

2/10

Poor

24 Apr 2026

Vincent

Every time I took a shower the would so loudly within the walls that I was afraid it would wake up other people in other rooms. No room service at all. My room was cleaned once in the entire. The workout room looked like an afterthought. I stay at Hiltons often, but would never stay at an Embassy Suites again.

Self

10/10

Exceptional

23 Apr 2026

Jackie

Helpful staff, clean room, convenient location.

Partner

10/10

Exceptional

19 Apr 2026

frank

Breakfast was fine. Hot food, coffee and some good fruit choices. Plenty of seating. It was crowded but staff was fast and friendly

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Leslie

Breakfast and omelettes made by Noe were a highlight. The housekeeping was lacking our room wasn’t very clean. Furniture was dirty, windows dirty. The floors were not vacuumed. Strong musty smell in room. And the HVAC fan constantly runs and is external loud. Had to turn air off to sleep.
Not good when it is warm weather. The beds are not comfortable. Front desk at check out was not friendly and rude when I asked for a receipt. For the price point and compared to other Embassy Suites this hotel is below average. I won’t stay again when we return to San Antonio River Walk.

Family

10/10

Exceptional

17 Apr 2026

Eric

All was well put

Family_with_children

10/10

Exceptional

17 Apr 2026

Mark

Very clean and inviting from the lobby to our room. Front desk staff were friendly and helpful with a special thanks to Vanessa who was very helpful in helping us stay for some extra time since. Our flight was delayed. Definitely four star quality maybe even a five because of the staff. Also, the staff in charge of keeping the included breakfast tidy and well supplied as well as the clean up were five star in service. They seemed sincere in providing stellar service and were very kind.

Family