Name: The Monarch San Antonio, Curio Collection Hilton
Address: 222 S Alamo Street, San Antonio, 78205, US

10/10

Exceptional

01 Aug 2026

Iriana

Upon arriving we had a warm welcome by the staff. Check in was a breeze and the hotel is just stunning to say the least.
My 2 downsides was the mini fridge was stocked with beverages that you can purchase but leaves you absolutely no space if you want to store your leftovers or beverages, the other downside was after checking out valet brought my car down but didn’t offer to help me load my car when I was visibly struggling but were so prompt to help when I first arrived, besides that my stay was enjoyable.

10/10

Exceptional

26 Jul 2026

Balesh

Amazing place
Enjoyed it

10/10

Exceptional

25 Jul 2026

Danielle

Great Staff!!! Keep it up!

10/10

Exceptional

23 Jul 2026

Noel

Wonderful hotel. The rooms smelled amazing.

10/10

Exceptional

20 Jul 2026

Ashley

Loved it! The staff was very welcoming! I would absolutely recommend it!

Partner

10/10

Exceptional

17 Jul 2026

Rolando

Amazing stay

10/10

Exceptional

08 Jul 2026

R N

Beautiful

Partner

10/10

Exceptional

05 Jul 2026

Promise

Beautiful hotel! Plants need watering for sure and we were mistaken as anything other than guests a few times. Great food!

Partner

10/10

Exceptional

04 Jul 2026

Jorge

Amazing hotel! Great service!

Family_with_children

10/10

Exceptional

04 Jul 2026

Melody

Most amazing service I've ever received at any of the Hilton hotels. The only inconvenience I experienced was the lack of shade coverage at the pool. Shade was an option if I had gotten to the pool before 10 am to claim one of the eight available lounge chairs, or paid the extra $400 for a cabana for the day, but the fact that the few open seats that were available still didn't have at least table umbrellas for protection from the 98 degree south Texas heat was frustrating. Other than that, it was a beautiful property with amazing restaurants. I will be staying there again.

Partner

10/10

Exceptional

28 Jun 2026

Joshua

Wonderful place to stay

10/10

Exceptional

28 Jun 2026

EBONI

I really loved this place, beautifully decorated, staff was very friendly and attentive. Restaurants are all throughout, including breakfast/brunch and 2 restaurants, plenty of places to get a drink onsite as well as across the street on the river walk. There is a larger than “normal”deposit required for your stay, depending on the amount of days you stay. If it’s for a weekend it’s not bad, but think of $100-$150/night. Still would stay again because the amenities and staff were above and beyond wonderful. Thanks so much for making our anniversary stay so memorable!

Partner

10/10

Exceptional

26 Jun 2026

Rick

The Monarch was an AMAZING experience that excelled in all areas of customer service and satisfaction. The property was immaculate, the rooftop bar had top quality cocktails, the coffee bar was perfect to start the morning, the bedding was top comfort and special turndown service and welcome glass of bubbly was icing on the cake! We found our new San Antonio FAVORITE!

10/10

Exceptional

17 Jun 2026

Will

Very nice staff, great food and drinks. We will be back soon!

10/10

Exceptional

14 Jun 2026

Craig

My wife says “It would be nice to have “make up” mirror in the bathroom “

Partner

10/10

Exceptional

13 Jun 2026

Jacqueline

The rooms were very clean and maintained daily which is not always the case any longer with many hotels.
Air conditioning was working well.
Soap and lotion in bathroom was higher end and very nice!
Would definitely stay again.

Family

10/10

Exceptional

10 Jun 2026

Jeffery

Very friendly and helpful staff. The property was amazing

Partner

10/10

Exceptional

10 Jun 2026

victor

Amazing place brand new best hotel in San Antonio

Friends_and_family Family

2/10

Poor

07 Jun 2026

Arin

Horrible customer service from hotel staff. I booked through Expedia and pre paid before my stay. Upon check out i only had incidentals to square up.

Two days later I see a $1350 charge on my card unauthorized by Monarch. I called and after a couple hours I got a hold of a manager Tombolini with and IQ and attitude of a 2 year old. To keep it simple they said we didn’t get paid from Expedia so we’re charging you, I ended up getting double charged from both Monarch and Expedia.

Sue the second manager I just talked too is the only competent staff member in that hotel. She told me they will resolve the charges we will see. 4 hours of total hold time. Will not stay here again ever again. Plenty of better hotels in the Pearl district.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

Ryan

Amazing location, vibrant staff, and a beautiful property.

10/10

Exceptional

03 Jun 2026

Benjamin

The Monarch is a beautiful building and experience. The staff in particular Bethany at the desk, and apologies if I misremembered this, Armando the bellman were so welcoming and helpful during our stay. The attached restaurants set a new standard in my mind for hotel restaurants, Dinner and breakfast both at Aleteo were culinary highlights of our trip. Oak and Amber’s hamburger and tallow fries were an unexpected delight as well and left me wishing we had time for another full dinner on this trip to try more of their menu!

The hotel itself is located just a block away from access to the riverwalk, less than 10 minutes from the Alamo, and right on the Hemisfair park meaning an easy stroll was all it takes to enjoy local scenery, tourist attractions and historic San Antonio.

Family

6/10

Pleasant

01 Jun 2026

Hunter

Besides issue with hotel being evacuated by false alarm at 1230 (which i dont blame the hotel- just my luck).

We had issues with the ac unit at 1am. Someone came up and told us to use the over ride feature and left. Didnt wait to see if the fan kicked on or anything. We gave it 30 min and nothing turned on. Temp only went up. So we called again and got moved to another room at 130am.

Btw this was all for our daughters graduation. She loves trying new nice hotels and this night was farrr from relaxing. We all barely slept.

Valet parking didn't work via phone qr code so had to do that in person and wait. Fine.

Talked to front desk and she offered $10,000 hilton points. So equivalent to about $40-$60. Yea that is not enough to make things right. I wrote Hilton and basically got brushed off. So I am shocked and not happy .

Decor is beautiful but they did not do the right thing to make things right for their customer. That is #1 priority.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Sathesh

clean room, fantastic staff, beautiful property

Friends

10/10

Exceptional

01 Jun 2026

Cara

We love traveling to Riverwalk in San Antonio and this is now our favorite hotel. Absolutely amazing, friendly and accommodating staff. Gorgeous property!

Partner

10/10

Exceptional

01 Jun 2026

Ryan

The Monarch staff and facility exceeded all of our expectations! We loved it. Great hospitality!

Friends_and_family Family

10/10

Exceptional

31 May 2026

Rolando

Everyone was very helpful and made for a magical Anniversary weekend, thank you!

Partner

6/10

Pleasant

26 May 2026

Neena

The staff is fantastic!! The spa was wonderful. Where they fall short is their technology and engineering kinks need to be worked out, and the restaurant, in room dining food was ok at best, sometimes terrible but two great items were the salad with green goddess dressing and the chia pudding with passion fruit and pears! They try too hard, too fancy doesn't mean great taste. Also, for this price, it should be organic!! The room key didn't work (more than 3x to set this up right, engineering came in and still didn't work). phone didn't work well. Thermostat didn't work, too hot one night and had to turn it to 63F to get it to be 70F!

10/10

Exceptional

16 May 2026

Rebecca

Stayed April 16, 2026—Monarch San Antonio delivered a true luxury experience. Easily comparable to a Four Seasons.

Alyssa at the front desk set the tone immediately. Michelle Jacob in concierge went above and beyond, securing us an 8:45 PM 17th-floor reservation @ Aleteo that elevated the entire evening. Nate and Julianna at the restaurant were flawless—attentive, polished, and effortless. Even the valet team was exceptional—consistently accommodating and sharp. Every touchpoint was intentional. This is how hospitality should be done. I’ll be back.

Friends

10/10

Exceptional

02 May 2026

Cannon

This place was not only amazing in views but every single person on staff was extremely nice and welcoming

10/10

Exceptional

01 May 2026

Robert

The room, hotel, staff was great very attentive to my needs and food at the aletteo was great

10/10

Exceptional

30 Apr 2026

Justin

Great stay, will definitely be returning when needing to stay downtown San Antonio

Self

10/10

Exceptional

27 Apr 2026

Martine

No comments
Thank you

Alexis

Partner

10/10

Exceptional

27 Apr 2026

Jimmie

This hotel is one of the best I have ever stayed at in San Antonio. I would say one of the best in the United States. If you want an experience like no other pick this hotel.

Family

10/10

Exceptional

26 Apr 2026

Dominic

Wonderful place to stay. Great food. Great service. Great views. 2Blocks from River Walk.

6/10

Pleasant

26 Apr 2026

Brian

The room is excellent. The Oak and Amber had good food and good service, but had some problems. The tables for two are too long and make conversation difficult becasue of the distance between the seats. It was also hard to hear the wait staff because the room has a very high ceiling and the sound just disappears. Finally, the tables have no table cloths, which I expect at a luxury restaurant.

The restaurant on the 17th floor gives an excellent view of the city and the cocktail I had was excellent. The chips and salsa were also marvelous as was the wait staff.

There was one gigantic problem. I was there during NOISA celebrations and the band playing in the park next to the hotel created deafening noise making sleep, conversation, and watching television impossible until they quit sometime after 11:00. Because of the distance only the constant banging of the drums and bass pounded into my ears for hours.I would definitely check to make sure no event is happening that would have bands playing there if I were to visit again. The staff did understand my discomfort and compensated me with some Hilton honors points, but the noise made the evening very unpleasant. The points did not make up for a ruined night that I would have paid money to avoid.

Family

10/10

Exceptional

26 Apr 2026

Rachel

We will definitely be back! We loved the room and it is a great location. Right next to the river walk,

Partner

10/10

Exceptional

24 Apr 2026

Elena

Room clean and beautifully decorated. I had an issue with the fire alarm in my room since the property is so new, but management and staff were quick to resolve and give me a new room. Pastries at onsite coffee shop were fantastic. Great location, comfy beds, wonderful stay.

Business

10/10

Exceptional

20 Apr 2026

Barbara

Excellent stay! Showed up during the grand opening and really enjoyed it! The BEST hotel we’ve stayed at in San Antonio and would do it again. Truly top notch!

Partner

10/10

Exceptional

20 Apr 2026

Jeremy

New hotel, only a few weeks along. Have some things to iron out. No big deal. Good place.

Partner

6/10

Pleasant

17 Apr 2026

Alex

Overall, the property is beautiful. We experienced a few issues. The A/C in our room did not work. Maintenance looked at it and fixed it but it stopped working sometime during the night. The room was uncomfortably warm. We also had an issue getting a luggage trolley. A staff member stated he would bring it to our room but we ended up hauling our luggage down by hand. Most of the staff was extremely friendly and helpful. Restaurant was great.

Family_with_children

10/10

Exceptional

17 Apr 2026

Jose

Enjoyed my stay, the staff was excellent. The food at the restaurant was delicious. The only problem was that it was very busy and we had to wait for our drinks

10/10

Exceptional

15 Apr 2026

Terrance

The hotel was lovely. Staff were very attentive and friendly. Room was very well appointed with plenty of drinks, snacks, robes and bath-sheets. Did not eat at the restaurants but we did enjoy some cocktails on the 17th floor. Enjoyed the view and bartenders were great. Very walkable.

Partner

10/10

Exceptional

12 Apr 2026

Michael

The hotel was immaculate, beautifully designed with great attention to detail, ideally located and the staff were all so friendly, courteous, attentive and made great suggestions. All the dining options were top notch as well.

Self

10/10

Exceptional

11 Apr 2026

Jose

We loved our stay at Monarch Hotel, if they maintain the property just like it is right now it will be our preferred placed to stay in San Antonio. The room has been beautifully designed, the comfortable bed ensures a restful night, and the big and fluffy towels are the best of all!

Partner

10/10

Exceptional

11 Apr 2026

Miguel

The staff was truly amazing especially the woman at the front desk with superb customer service.

Partner

10/10

Exceptional

08 Apr 2026

Amie

Beautiful property, great location, friendly staff, comfortable beds, would stay again.

Family_with_children

10/10

Exceptional

24 Mar 2026

Maecy

The pool was amazing and everything was so beautiful! The staff was so helpful, and the amenities were great. Great location, close to the riverwalk and restaurants. Tip: order the chocolate chip cookie platter from in room dining. Amazing!!!

10/10

Exceptional

12 May 2026

Yusimi

Amé este hotel

Partner

10/10

Exceptional

07 May 2026

Antonio

Todo súper bien

Friends_and_family Family

4/10

Poor

04 May 2026

Manuel

Supuestamente es un Hotel de 5 estrellas pero los servicios muy deficientes no cuentan con estacionamiento en el edificio espera de auto 30 minutos. No hubo room service en la habitación a las 9:00 pm cocina cerrada.

Friends_and_family Family