Name: Hampton Inn San Antonio-Downtown (River Walk Area)
Address: 414 Bowie Street, San Antonio, 78205, US

8/10

Excellent

04 Aug 2026

AnaLisa

The staff was awesome very nice and helpful. The breakfast was yummy especially the waffles, would be amazing if the added another waffle maker. The AC worked perfectly for the Texas heat. Overall we had a nice stay!!!

6/10

Pleasant

03 Aug 2026

Tiffany

It was an ok property we stayed one night the room was fine and breakfast was fair

10/10

Exceptional

02 Aug 2026

Beatrice

Love staying here! Always clean and staff is always kind and helpful! Easy walk to the riverwalk.

8/10

Excellent

02 Aug 2026

Olga

Hotel is within walking distance for shopping and eating locations. Considering that it’s summertime the hotel was really quiet. Air conditioning in room was comfortable as was the hotel breakfast.

10/10

Exceptional

02 Aug 2026

Cynthia

Parking was difficult, we could not find parking. We were told by the front desk staff to park wherever as long as we didn’t obstruct traffic. We were charged for parking and had to park outside the gate which I thought was unsafe due to the fact that the parking behind the gate was overbooked.

8/10

Excellent

31 Jul 2026

David

Pretty standard room with a great location. Everything was within walking distance, and it had gated parking. The mattress could have been better—it caused back pain for both me and my wife—but other than that, it was a great stay.

8/10

Excellent

30 Jul 2026

Kasey

The staff was friendly, good selection at breakfast walking distance to Riverwalk and the Alamo area. Room was clean except for the mold in the bathroom. Bed and pillows worn and not overly comfortable. The outlets at bedside below the lamp did not work. Elevator doors don't seem to have any working sensors and doors would knock into you or pull you along if trying to hold doors open if you had to wait for large group to get off before you were able to get on. This only seemed to be an issue at breakfast time. This resulted in multiple spills in and in front of elevator for guest taking coffee or other breakfast beverages back to their room. There was a staff member with a mop the kept mopping up spills at the elevators.
Gated parking area provided.

10/10

Exceptional

29 Jul 2026

Douglas

Parking is $30 extra/night and quite a walk from the hotel. Just a heads up

8/10

Excellent

26 Jul 2026

Rhea

The room was clean and the location was perfect. It was within walking distance of both the River Walk and the Alamodome, which made getting around super convenient. The only downside was that the bed was a bit too firm for my liking, but overall it was a great stay, I've stayed here before and I'll definitely be staying here again.

10/10

Exceptional

25 Jul 2026

Rene

We had a great stay! The location is excellent and within walking distance of the Alamo and Rivercenter Mall, which made it very convenient to explore downtown.

We paid $32 for gated self-parking. The parking fee is deducted from the deposit, and it includes in-and-out privileges throughout your stay. Even after checking out, they allow you to leave your car parked until 3:00 p.m., which was a huge plus.

The hotel is very nice, and the complimentary breakfast was delicious with a good variety of options.

My only small complaint is that our first-floor room was in a great location, but we could hear the nearby door slamming at night. Once I fell asleep, though, the noise wasn’t an issue.

Overall, this is a great place to stay. I would definitely recommend it for anyone looking for a clean, comfortable hotel in a convenient downtown location.

8/10

Excellent

19 Jul 2026

Elisabeth

Highly recommend this place. The rooms are clean the staff is very friendly, The entire staff was welcoming and helpful from check-in to check-out. And the AC keeps everything nice and cool. The breakfast was also a fantastic bonus had a variety to choose from. Will definitely stay here again!

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Danielle

Our room and the property were very clean. The beds were comforts were the pillows. It was nice to have breakfast and the coffee was very good. The staff was friendly as well. Overall it’s a good stay I think my only hesitation is that the property itself seemed very old and needs updating. Because of that it doesn’t look as clean or maintained.

8/10

Excellent

17 Jul 2026

Deborah

Clean, dependable room.

Family

10/10

Exceptional

17 Jul 2026

Maria

Great place to stay with family. Close to river walk.

Family

10/10

Exceptional

16 Jul 2026

Laura

Clean and comfortable place .

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Juan

Great stay everything clean perfect area walking distance to The Alamo and The Riverwalk and other attractions! Delicious Breakfast!

Family_with_children

8/10

Excellent

14 Jul 2026

Joan

Convenient location- Pay parking on site -within walking distance of Riverwalk -Alamo - River Center mall - Denny’s - hotel is clean. Room was nice. Staff was friendly. Lots of options for breakfast.

Partner

10/10

Exceptional

14 Jul 2026

Eduardo

Excellent customer service.

Partner

4/10

Poor

14 Jul 2026

Titilope

The property need more staff , they clean only everyother day , the bathtub needs to the replace , the paint ceiling in the tub is coming out, and shower is slow, although the breakfast is awesome
And the cleaners are polite and respectful

Friends

10/10

Exceptional

11 Jul 2026

Suzette M

Breakfast was delicious and the room was nice and clean!

Partner

10/10

Exceptional

10 Jul 2026

José Edgar Mendez

Good

Family_with_children

10/10

Exceptional

10 Jul 2026

Saul

Ok

4/10

Poor

10 Jul 2026

Rudy

Dirty towels in the bathroom

Partner

2/10

Poor

10 Jul 2026

Karissa

Checked in and had to be moved three tubes. First room had the biggest cockroach. The second room toilet didn’t work and the tub was disgusting, outdated, and paint chiping. The next room the sheets had stains on it and the final room cover had yellow stains on the sheets. After calling to the front desk the desk worker seemed to be irritated because we had to keep moving rooms. We didn’t get into a clean enough room until 11pm when we got there at 9:12!with a toddler. I’ve attached some photos… I’m requesting a refund! Worse Hampton I stayed i! If i could give this place no stars I would!

Family_with_children

10/10

Exceptional

08 Jul 2026

Scott

Location is nice it's close to the Alamo and th Riverwalk. There are plenty of good restaurants nearby. They had a good free breakfast.

Self

8/10

Excellent

08 Jul 2026

Hilda

Clean room. Great location. We did ask for the cleaning of the room but they did not go.

Family_with_children

10/10

Exceptional

07 Jul 2026

Riley

The hotel was clean and comfortable. They allowed us to book a late checkout which was very helpful. WiFi was good and included breakfast was much appreciated. Location was excellent- walking distance to the Riverfront or The Alamo.

Business

10/10

Exceptional

06 Jul 2026

Berenice

Great service and very friendly!!!

Partner

4/10

Poor

06 Jul 2026

Pablo

Hotel is in desperate need of updating.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Jaime

I like that the property it was walking distance from the river walk and other attractions. The only thing I had a problem was the parking they charge for parking but there isn’t enough parking for all guess that stayed.

Family_with_children

6/10

Pleasant

05 Jul 2026

Etelvina

We went in to check in a Manger attended us , and since we reserved 2 rooms through 3 parties . So the rooms we got were paid for one month in advance and doble queen bedrooms , one room they did not give us what we paid for , they didn’t have available, but they were checking in all these people with doble beds I heard and saw . Which I was very disappointed the sofa beds are not comfortable plus we had a toddler and we were looking to have slept comfortably since we were visiting Seaworld and Riverwalk .

Family_with_children

10/10

Exceptional

03 Jul 2026

Leticia

Everything clean very helpful the room
Perfect

Self

10/10

Exceptional

01 Jul 2026

Daniel

I like everything

Family_with_children

6/10

Pleasant

30 Jun 2026

Miguel

Room 127 too close to elevators or something making a noise all night

Family_with_children

6/10

Pleasant

28 Jun 2026

Aleixs

The staff was nice but the toilet needs maintenance.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Willie

It’s a good hotel for the price and area.

Family_with_children

6/10

Pleasant

27 Jun 2026

Amanda

Good location close to The Riverwalk. Most staff were friendly with the exception of one night desk clerk. The fridge in our room was frosted over and didn’t work. The safe was locked upon arrival and there was no iron. Staff quickly remedied once we alerted them. Good value for room prices. There is a gated parking area but daily parking rate on their lots is pricey.

Family

6/10

Pleasant

27 Jun 2026

shobin

Iron did not work and ended up calling front desk and they brought one but that did not work either. The water was leaking

Family

4/10

Poor

26 Jun 2026

Raindey

Breakfast was really good

Family_with_children

6/10

Pleasant

26 Jun 2026

Cheyenne

Facility was a little run down , our toilet didn’t work (always running and had to pop top ) for it to flush. The staff acted miserable

Family_with_children

10/10

Exceptional

25 Jun 2026

CARLOS

Very Good

Partner

10/10

Exceptional

25 Jun 2026

Alonso

The room was very clean and the breakfast was also good

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

John

We thoroughly enjoyed our stay and will be back soon. The only thing we had an issue with was parking.

Partner

8/10

Excellent

24 Jun 2026

Amy

The staff was great and always helpful. The hotel was very clean and the food at the breakfast was great. My only negatives would be the comfort of the bed and pillows. Flat. Not the best but we would stay again if we had to.

Partner

2/10

Poor

23 Jun 2026

PRISCILLA

It was so humid in the hotel that the floor was wet and carpet was moist. They didn’t have towels and gave us the excuse the hotel was sold out. They didn’t clean our room the whole 4 days we were there.

Family_with_children

10/10

Exceptional

22 Jun 2026

Karla

Room was spacious and clean! And breakfast was good too!Staff was also very friendly and attentive.

Family_with_children

10/10

Exceptional

22 Jun 2026

Francisca

Great location, very clean, nice staff, safe, easy parking.

Partner

10/10

Exceptional

19 Jun 2026

Stephen

Charles, the front desk person was absolutely awesome...

Self

2/10

Poor

19 Jun 2026

Stephanie

Check in staff were extremely rude.
Rooms were dirty
I asked a housekeeping staff if she could throw away a little bag of trash & she pointed to go throw it downstairs. Ver my horrible experience overall

Family_with_children

10/10

Exceptional

17 Jun 2026

Diana

Great breakfast. Comfortable beds. Helpful courteous staff

Family

10/10

Exceptional

16 Jun 2026

Lucylla

Everything was excellent! Great staff and environment. Breakfast was good too, had a little more variety than most hotels.

Partner

10/10

Exceptional

15 Jun 2026

Deidra

Everything was awesome

8/10

Excellent

14 Jun 2026

Wallace

The staff was really helpful... the location was good

Family

8/10

Excellent

14 Jun 2026

Daniela

All perfect, just experienced a strange noise that even after requesting a change of room, it kept coming on (but less noisier) did not let me sleep that well, sounded like water pressure thru walls or something alike. Location great, staff great, facilities great.

Self

10/10

Exceptional

14 Jun 2026

jason

Great place to stay very close to the River walk and great beds to sleep in,

Family

10/10

Exceptional

12 Jun 2026

Migdalia

NEED SOME WORK ON THE CLEAN ROOM, BATHROOM HAD SOME ISSUES WITH FAUCET. BED SHEETS WERE TORN AND NOT WELL CLEAN.

Partner

8/10

Excellent

10 Jun 2026

Patricia

Good proximity to the riverwalk

Family

10/10

Exceptional

10 Jun 2026

Michelle

Good location! Clean

6/10

Pleasant

10 Jun 2026

DIANNE

We checked out a day early because I did not feel safe and the property could have been a little cleaner.

Family

8/10

Excellent

10 Jun 2026

Denise

Clean hotel, common area was neat.
Breakfast was average.
Parking was expensive (69.32 for 2 nights)!
Pillows were terrible (flat)!
Beds were comfortable.
Bathroom faucet was broken but still worked. Just hung off the sink a bit.......looked trashy but was functional.

Friends

10/10

Exceptional

10 Jun 2026

Michael

Rooms very clean, breakfast excellent, didn’t think we had a fridge in the room but found one on the last day…lol!!

10/10

Exceptional

09 Jun 2026

Jose Alberto Herminio Maciel

I enjoyed everything! Specially breakfast!!

Partner

10/10

Exceptional

09 Jun 2026

Mario

Breakfast good

10/10

Exceptional

08 Jun 2026

Maegan

So wonderful! Great hotel. Great breakfast!

Family_with_children

10/10

Exceptional

07 Jun 2026

Jennifer

Very convenient location. The only extra that I wasn't fond of was the extra charge of parking per night.

Family_with_children

4/10

Poor

07 Jun 2026

Aja

The room was not a good experience. The tv wouldn’t cut on. There was hair all over the shower and the soaps. There was only one wash cloth in the room. One of the beds had dirty stained sheets. I had to call the front desk multiple times. They took care of the problem every time.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Fred

It was all good

Partner

8/10

Excellent

06 Jun 2026

Loyd

Real nice staff very safe parking lot well gated didn’t worry about our car being broken into

Partner

2/10

Poor

05 Jun 2026

Javier

They charge me twice for the parking lot, where they saying will be refunded in 3 business days, which I have never received back, I will never stay in the future again there

Friends

8/10

Excellent

05 Jun 2026

Kimberly

They were awesome and helpful.

10/10

Exceptional

03 Jun 2026

Judith

Breakfast was plentiful. Staff kept everything refilled.

Friends

4/10

Poor

02 Jun 2026

Linda

The pillows were almost as flat as pancakes. The dust from the room to the gym was terrible. The ceiling in the bathroom needs to be patched correctly from water damage. Everytime i hung a towel or face cloth in the bathroom the next day they had yellow stains, i couldn't figure that out.The mattress kept sliding away from the ugly box spring. The safe which we reported along with other things was unusable....we even couldn't use our room key to enter into the parking lot. We had to ask for toilet paper 3 times starting at approximately 8 a.m. we finally decided to pick it up at around 11 p.m. I uses to love love love the Hampton Inn, not anymore.

Partner

10/10

Exceptional

01 Jun 2026

Luis

Minor fixings on the bathroom would be good. Otherwise, am excellent stay. Thank you.

Pet

6/10

Pleasant

01 Jun 2026

Monique

Although overall it was a nice stay, I do have a couple of concerns. I noticed mold growing inside the juice machine at breakfast. While the staff member immediately cleaned it when it was brought to her attention, it made me question how frequently the machine is being properly cleaned and maintained.

Additionally, the pool area offers very little privacy. It feels as though you’re swimming right in the middle of the parking lot, which takes away from the overall experience.

Other than these issues, our stay was pleasant, but I believe these areas could use improvement.

Family_with_children

8/10

Excellent

31 May 2026

Lilian

.

Friends

6/10

Pleasant

30 May 2026

William

The staff was very helpful when I had a last-minute change in my plans. The physical state of the room was sad. The faucet in the bathroom spun around while you were trying to use it. The ceiling over the window showed that it is in dire need of repair. While I wanted a king sized bed for my stay it was way too big for that particular room. I spent three days in the room and did not receive any housekeeping visits.

Self

10/10

Exceptional

30 May 2026

Erika

The welcome message on the TV personalized with my name was a delightful surprise! The complimentary breakfast was exceptional

Family

10/10

Exceptional

30 May 2026

Sherry

Everything was great
Love the front desk staff

Friends

2/10

Poor

29 May 2026

JESUS

Water damage in my shower from the ceiling

10/10

Exceptional

28 May 2026

Hilda

Clean room, staff was great. Updated room. 5 to 10 min walk from Riverwalk. Perfect hotel to stay.

Family_with_children

10/10

Exceptional

27 May 2026

dolores

Clean hotel and friendly staff.

Family_with_children

10/10

Exceptional

26 May 2026

Dwayne

Perfect location! We were walking distance from everywhere that we needed to go (Riverwalk, Alamo, etc). The rooms were clean and breakfast was delicious! We would totally recommend this place!

Partner

10/10

Exceptional

25 May 2026

Emily

Nice

Partner

10/10

Exceptional

24 May 2026

Manuel De Jesus

The clean rooms

Family

10/10

Exceptional

24 May 2026

Guadalupe

Loved it staff and workers was great couldn’t complain

Family_with_children

10/10

Exceptional

23 May 2026

Lauren

Hallways were dirty and bathroom had a musty smell but overall clean and great location !

Family_with_children

10/10

Exceptional

20 May 2026

Martha De

Clean room, great staff and great location!

Friends

10/10

Exceptional

19 May 2026

Camille

The only disappointment was the hotel said downtown Riverwalk and it was not on the Riverwalk in San Antonio. It was downtown about a five minute walk from the Riverwalk. It was still nice. I enjoyed my stay. The breakfast buffet was amazing. The staff were friendly and very helpful.

Family

8/10

Excellent

19 May 2026

Erica

The room was clean but the bed was worn down it had a big dip in the middle of the mattress.

Self

10/10

Exceptional

19 May 2026

Misael

Breakfast great
Staff amazing
Will return

Family_with_children

10/10

Exceptional

19 May 2026

Aurelio

N/A

Business

8/10

Excellent

16 May 2026

Joseph

The 32 dollar a day charge for parking on the hotel property

Partner

8/10

Excellent

14 May 2026

Dr. Elizabeth

Needs a refresh

4/10

Poor

10 May 2026

Vince

The room was very small, but that was OK. The walk in shower was nice with good water pressure and plenty of hot water. But it was the worst hotel bed we've ever experienced and the pillows were awful! The mattress was very hard, and it slumped in the middle. The pillows were lumpy and useless - so bad that we went and bought pillows! The sheets wouldn't stay on the bed.
Not sure I will choose to stay at a Hampton again.

Partner

8/10

Excellent

09 May 2026

Tammy

Property very close to walk to the downtown activities

Family

10/10

Exceptional

08 May 2026

Ken

Yes and yes

10/10

Exceptional

08 May 2026

Karen

Nice breakfast

Partner

10/10

Exceptional

06 May 2026

Roger

Friendly staff and great breakfast. Close to everything downtown. Would stay here again!

10/10

Exceptional

04 May 2026

Fanta

I couldn’t have picked a better location for my stay in San Antonio, TX. It’s just a 5-minute walk to the River Walk and nearby restaurants, and the area felt very safe. I was able to walk everywhere, and the hotel gym was nice as well. I will definitely stay here again when I have the opportunity to return to San Antonio. Thank you!

2/10

Poor

04 May 2026

Alexander

Property looks very outdated. Room looks dirty and had a bad smell. Also bathroom and bathtub was in horrible conditions. Another of the rooms I booked had smell to marihuana and my pregnant cousin was going to have to stay there till we complained and told front desk she was pregnant…

Family_with_children