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Grand Hyatt San Antonio

San Antonio - TX · United States

600 East Market StView location

9.2/10Excellent1,380 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.4/109.4
Amenities9.2/109.2
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Hyatt San Antonio

Grand Hyatt San Antonio River Walk is ideally located on the River Walk; situated close to a wealth of attractions in the area. The hotel lies within easy access to a number of shopping, dining and entertainment venues.

This wonderful hotel is just a short driving distance away from the airport. This upscale hotel tempts visitors with style, sophisticated and the promise of an unforgettable experience. The guest rooms are sumptuously designed, oozing character and poise. The rooms feature first-class amenities, ensuring an unrivalled experience.

This hotel features a range of wonderful facilities and services, delivering a high level of comfort and convenience, along with an impressive standard of excellence.

Read more about this hotelShow less

With a stay at Grand Hyatt San Antonio River Walk, you'll be centrally located in San Antonio, steps from LEGOLAND® Discovery Center and within a 5-minute walk of Shops at Rivercenter.

This family-friendly hotel is 0.4 mi (0.7 km) from River Walk and 0.5 mi (0.8 km) from Tower of the Americas. Stay in one of 1003 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Planning an event in San Antonio?

This hotel has 115000 square feet (10684 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 24 Pet max weight (per pet) in lb is 52 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 35.40 per accommodation, per night
    • Service fee: USD 3 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hyatt mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
    • Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.
  • Minimal age
    18
  • Optional fees
    • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
    • Covered self parking fee: USD 60 per night (in/out privileges)
    • Covered valet parking fee: USD 70 per night (in/out privileges)
    • Pet fee: USD 100 per pet, per week
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Henry B. González Convention Center 0.1 km / 0.1 mi
St Joseph Catholic Church 0.3 km / 0.2 mi
Shops at Rivercenter 0.3 km / 0.2 mi
LEGOLAND® Discovery Center 0.3 km / 0.2 mi
River Walk 0.4 km / 0.3 mi
Yanaguana Garden and Playground 0.4 km / 0.3 mi
Briscoe Western Art Museum 0.5 km / 0.3 mi
Tower of the Americas 0.6 km / 0.4 mi
Louis Tussaud's Waxworks 0.6 km / 0.4 mi
Alamo 0.7 km / 0.4 mi
Ripley's Believe It or Not! 0.7 km / 0.4 mi
La Villita 0.7 km / 0.4 mi
Hemisfair 0.7 km / 0.4 mi
Guinness World Records Museum 0.7 km / 0.4 mi
The San Antonio River Walk 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 1003
  • Number of floors (main building): 24
  • Twin rooms: 378
  • Double rooms: 562
  • Suites: 46
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
Show 38 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Game room
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 1 Bedroom • 28 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable2 photos

    Grand Hyatt San Antonio

    DOUBLE CLUB KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Make-up mirror
    • Centrally regulated air conditioning
    • Satellite TV
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Wake-up service
    • Bathroom
    • Shower
    • Bathtub

    Facilities with extra charge

    • Bathrobes
    • Pillow menu
    • Pay movies
    • Slippers
    • Trouser press
    • Wi-fi
    • Mini fridge
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX-1

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURY • 1 Bedroom • 28 m²SUI.LX
    SUITE LUXURYPhoto unavailable6 photos

    Grand Hyatt San Antonio

    SUITE LUXURY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Room amenities

    • Centrally regulated air conditioning
    • Wake-up service
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Satellite TV
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Alarm clock

    Facilities with extra charge

    • Slippers
    • Mini fridge
    • Wi-fi
    • Pillow menu
    • Trouser press
    • Minibar
    • Bathrobes
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible WITH VIEWSQUADRUPLE • Accessible WITH VIEWSQUA.H6-WV

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    QUADRUPLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 28 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable2 photos

    Grand Hyatt San Antonio

    SUITE EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Make-up mirror
    • Satellite TV
    • Toiletries
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Bathtub
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Centrally regulated air conditioning
    • Bathroom
    • Shower

    Facilities with extra charge

    • Slippers
    • Trouser press
    • Pay movies
    • Pillow menu
    • Wi-fi
    • Minibar
    • Bathrobes
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 28 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Grand Hyatt San Antonio

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Alarm clock
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV
    • Centrally regulated air conditioning
    • Wake-up service

    Facilities with extra charge

    • Pillow menu
    • Pay movies
    • Trouser press
    • Slippers
    • Bathrobes
    • Mini fridge
    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible Two Double bedsRoom • Accessible Two Double bedsROO.H6-2D

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 28 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable4 photos

    Grand Hyatt San Antonio

    Room TWO DOUBLE BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Toiletries
    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Desk
    • Alarm clock
    • Wake-up service
    • Centrally regulated air conditioning
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Trouser press
    • Slippers
    • Bathrobes
    • Pay movies
    • Pillow menu
    • Wi-fi
    • Mini fridge
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Grand Hyatt San Antonio

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Centrally regulated air conditioning
    • Bathtub
    • Bathroom
    • Shower
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Pay movies
    • Pillow menu
    • Wi-fi
    • Bathrobes
    • Slippers
    • Trouser press
    • Mini fridge
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLUBSINGLE • CLUBSGL.CB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SINGLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-3

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLUBDouble or Twin • CLUBDBT.CB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    Double or Twin CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Grand Hyatt San Antonio

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Hyatt San Antonio

9.2
Excellent
1,380 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Carlette
We enjoyed our stay at the Grand Hyatt Hotel during the 4th of July holiday weekend. The concierge desk clerk was very professional and efficient during check in. She also gave us complimentary margaritas. So refreshing. We enjoyed the pool area with a live show and good ole fashioned hamburgers, hot dogs, and pasta time ice cream. We will return to this location for another weekend getaway.
Partner
10/10
Exceptional
17 Jul 2026
J Samuel
It was good
Family_with_children
8/10
Excellent
16 Jul 2026
Racquel
Overall good stay. Conference had hotel staff busy but it was a good stay.
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
lyssa
I really enjoyed the hotel
It was beautiful and so easy to get to the riverwalk
Family_with_children
10/10
Exceptional
13 Jul 2026
Narmada
It was good if they have included breakfast in the booking.
Family_with_children
10/10
Exceptional
08 Jul 2026
Blanca
I love the location!
8/10
Excellent
08 Jul 2026
Prashant
overall good Amenitis could have been more for kids...pool was very small
Family_with_children
8/10
Excellent
07 Jul 2026
Hari
God
6/10
Pleasant
07 Jul 2026
Adrian
Me gustó la posición pribilijiada en el paseo del río
10/10
Exceptional
06 Jul 2026
Kristen
Great
Family_with_children
8/10
Excellent
05 Jul 2026
David
Stay was great, bed was comfortable, pillows looked puffy, but once your head hits them, they become flat and uncomfortable. The staff was amazing. Roudy teenagers in the pool, they were acting horribly, a police officer (or armed security guard) walked by, and some hotel staff too, but never told them anything. They sort of ruined the pool experience, but other than that, all was great.
Friends_and_family Family
2/10
Poor
05 Jul 2026
Maria Shangrila
Ao I told them
That the room that we were stayed is amells like pee stinky the bes feels wet
Family
6/10
Pleasant
05 Jul 2026
Christina
Maybe because it was 4th of July I did not get the high quality experience. The front staff was very nice and helpful. Valet parking took over an hour upon arrival. I had security knock at my door at 3am saying there was complaints that my dog was barking since 3pm when I did not even check in till 6:30pm. It did not add up, my hallway was loud all night due to people coming back from concert. Elevators took so long had to use stairs several times. I’m sure this place is great but I did not have that experience.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Asia
Had a great stay! The hotel was clean, comfortable, and the staff was friendly and welcoming. Check-in was easy, and everything was well maintained. I would definitely stay here again!
Partner
6/10
Pleasant
05 Jul 2026
Vicky
I was not impressed by the FDAs during check-in. It was our first time in the area and hotel. We had several questions regarding the festivities- I was pretty disappointed that FDA really wasn’t informative. Once we got to our room there were several hairs from the last guest :/ located in the bathroom. Our room was nice size but was dusty in some places. Extremely disbursing was the pool area, we left our belongings and pool towels on our lounge chairs- as we left to our room to grab more sunscreen and waters - our chairs were taken by other guests!!!!! After paying 1k for our short stay that was ridiculous!! And breakfast was not included! Second night went back to the FDA to ask again about the festivities this time they were rude! Talking over my husband as he asked questions! Never ever again will we stay at this hotel! We felt like we were nobody’s… paying a hefty price you think we would have gotten better QUALITY of service and perhaps breakfast. Just FYI- hotel please make arrangements prior to your guests arriving during a busy weekend - do better in all areas..
Partner
10/10
Exceptional
05 Jul 2026
Marisela
went for the Ye concert, which was also on the 4th of July. They had such a festive environment.
Family
10/10
Exceptional
05 Jul 2026
Rolando
Rooms were clean. Elevators could be cleaned more often during the day.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Patricia
We enjoyed our stay so much!
It was hectic because of the FBLA convention, but that wasn’t a big deal - just thousands of teenagers. lol
The only negative was the Moda restaurant. We had a wonderful waiter named Gilbert, but we had hair in our pancakes and both times we ordered pancakes they were burned badly on the bottom.
The location is perfect if you’re traveling with kids. There is SO much to do in the area.
Family_with_children
10/10
Exceptional
05 Jul 2026
LaKusha
Every time we visit every thing always great from the hotel to the restaurant Ruth Chris. Will stay here again
Partner
10/10
Exceptional
05 Jul 2026
Angel D
New TV in the pool bar
10/10
Exceptional
05 Jul 2026
JENNY
It’s good
10/10
Exceptional
30 Jun 2026
Isela
Very clean somewhat fancy.
Family_with_children
8/10
Excellent
27 Jun 2026
Yuri
Na
Self
8/10
Excellent
27 Jun 2026
Yuri
Na
Self
2/10
Poor
22 Jun 2026
Veronica
Unfortunately, our stay was very disappointing. The customer service was poor from check-in to check-out, with staff showing little interest in addressing our concerns or providing a welcoming experience.

The room was not clean upon arrival. We noticed dirty surfaces, an unclean bathroom, and overall poor housekeeping, which made us uncomfortable during our stay. For the price we paid, we expected a much higher standard of cleanliness and service.
Partner
10/10
Exceptional
21 Jun 2026
Temia
Everything was excellent!
Family
10/10
Exceptional
15 Jun 2026
Milton
The staff availability on a daily basis. With information and attending to just basic needs of the customers. It was fantastic. The taxes at the departure.
Partner
10/10
Exceptional
09 Jun 2026
mkrtich
Overall excellent
Self
8/10
Excellent
08 Jun 2026
Brandon
Nice location
Family
10/10
Exceptional
04 Jun 2026
Angella
The previous review were very accurate. I would recommend this hotel and would stay again in a heart beat!!!
Self
10/10
Exceptional
03 Jun 2026
Reeve
It's great place to stay, everything in proximity and scooters nearby to not spend a ton on uber
Self
10/10
Exceptional
01 Jun 2026
Helena
Wonderful location. Clean rooms and wonderful staff. Had club access for breakfast and snacks was a perk
Friends_and_family Friends
4/10
Poor
01 Jun 2026
ALICIA
My recent stay at the Grand Hyatt San Antonio was unfortunately overshadowed by an extremely disappointing front desk experience. After being locked out of my room and needing a replacement key, I interacted with staff members Margaret (Philippines) (manager on duty) and Amie (Ohio)

I fully understand the importance of guest security and identity verification. However, despite correctly verifying my personal information on file and offering additional forms of verification, including Apple ID facial recognition from my phone, there appeared to be little willingness to consider reasonable alternatives because I did not physically have my ID in hand.

What made the interaction particularly uncomfortable was being told security would follow me to my room, which felt unnecessary and humiliating given my efforts to verify my identity. The tone and professionalism of the interaction left much to be desired, and I did not feel treated with courtesy, empathy, or respect.

To make matters worse, I also experienced duplicate charges of approximately $1,300 each during my stay, which remains unresolved at the time of writing.

I expected a much higher level of professionalism, customer service, and problem solving from a hotel of this caliber. I hope management reviews both the handling of guest interactions and billing concerns to ensure future guests are treated with greater professionalism and respect.
10/10
Exceptional
31 May 2026
Cindy
Very beautiful and clean property. No microwave in the room.
8/10
Excellent
30 May 2026
Tommy
The breakfast was outstanding (buffet). The room was clean and staff was very professional and helpful.
Partner
10/10
Exceptional
30 May 2026
Andrew
Beautiful hotel and convenient to the convention center. I really enjoyed my stay. I wish that I could have stayed longer.
Self
10/10
Exceptional
24 May 2026
M'kayla
The rooms are a little small in terms of room size compared to the price; however, the air conditioning worked flawlessly and the bed was comfortable with a soft mattress and lots of pillows. The shower provided a lot of great amenities like body wash and shampoo. The pool on the rooftop was nice to relax in.
Friends_and_family Family
10/10
Exceptional
24 May 2026
Yurisek
Muy bonito y buen servicio
10/10
Exceptional
23 May 2026
Claire
Centrally located close to everything. Excellent service friendly staff. Working air-conditioning was lovely.
6/10
Pleasant
20 May 2026
Eric
Beautiful area of the city. The hotel was clean, and we'll maintained. We ate at steakhouse and the Italian restaurants. Both were great. Expensive but thats to be expected. The only thing that sucks is their parking fees. I had to pay 58 bucks per night, as a guest!
Business
10/10
Exceptional
18 May 2026
Rose
All the staff that we encountered were helpful and cheerful. Great location.
Friends_and_family Friends
10/10
Exceptional
16 May 2026
Winston
A beautiful hotel clean staff friendly and awesome vibe. I would love to stay again.
Partner
10/10
Exceptional
13 May 2026
Mariah
Great stay! Will be making future trips for sure.
Partner
10/10
Exceptional
11 May 2026
Jasmin
People are very friendly and helpful.
Family_with_children
10/10
Exceptional
06 May 2026
Timothy
Pool bar was being renovated. No notification in advance or even signs up while we were there.
10/10
Exceptional
05 May 2026
Denise
Staff exceptional from check in, bar, restaurant staff. Room clean.
Partner
10/10
Exceptional
04 May 2026
Joseph
Very clean. Close to everything. Good food selections on location.
Self
10/10
Exceptional
03 May 2026
Jessica
The staff in the store across from the elevators and the gift shop were not very helpful or friendly.
Business
10/10
Exceptional
02 May 2026
Ragava Khanna
Great clean room
10/10
Exceptional
30 Apr 2026
JOSEPH
Food and Room were good and clean.
Self
8/10
Excellent
28 Apr 2026
Cherylynn
The rooms could be cleaner. I’m a bit OCD and toilet around rim dirty. Easy to clean just need to scrub. Also comforter was black however it was covered with clean duvet. But hotel needs to clean comforters also every so often.
Partner
10/10
Exceptional
27 Apr 2026
David
Very consistent service !
Friends_and_family Family
10/10
Exceptional
17 Apr 2026
Esmeralda
Loved my room and enjoyed my stay
Self
10/10
Exceptional
07 Apr 2026
Alix
Great location, great staff, great venue.
Self
10/10
Exceptional
05 Apr 2026
Claudia
Clean rooms, great staff and plenty of amenities to keep you busy if you’re stuck inside due to weather, like we were. Highly recommend. Also conveniently located to the riverwalk and all the fun places downtown.
Family_with_children
10/10
Exceptional
29 Mar 2026
john
Everything was great
2/10
Poor
26 Mar 2026
William
Staff was arrogant and served with poor attitude. They miscalculated the breakfast price and did not apologise at all.

The room condition is old and does not reflect the four-star Grand Hyatt grading. Lacks basic amenities like kettle, tooth brush or tooth paste in the room.
10/10
Exceptional
24 Mar 2026
Karl
Excellent all around. Grab and go cafe was particularly strong. Literally attached to HGB conference center but across the street from riverwalk. Only qualm was a 20oz coke was almost 6$
Business
10/10
Exceptional
23 Mar 2026
Heather
Was a great place to stay
10/10
Exceptional
23 Mar 2026
Dorin
Excellent stay close to the conference centre and on the river walk.
Business
6/10
Pleasant
22 Mar 2026
Kumar
It was alright. Considering this is the Grand Hyatt and we have been their patrons such as in the UAE/Dubai, India etc, we were quite disappointed. Check-in was good and though rooms looked dated. Housekeeping was good and prompt. Breakfast was terrible. Although our server Gilbert was excellent, the check in at the breakfast area was less said the better. Overall, I dont think we will go back to this hotel.
Friends_and_family Family
4/10
Poor
21 Mar 2026
justin
No continental breakfast is criminal.
10/10
Exceptional
20 Mar 2026
gordon
Very nice people and a great location.
Business
10/10
Exceptional
20 Mar 2026
Alicia
Loved the rooftop! Beds were super comfortable!
10/10
Exceptional
16 Mar 2026
ERNEST
Everything was great
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Amber
Love this place
Family_with_children
10/10
Exceptional
14 Mar 2026
Jodian
Great stay! Clean room and quiet environment
4/10
Poor
01 Mar 2026
Jorge
Did not recieve the room that was booked.
Called front desk upom entering the room.
And in very few words just stated.
We do not have the room you booked.and just stated a very false \" i am.sorry\"

The price paid for the entire stay was not.worth the experience

Will not stay there next time we visit San Antonio.

We will stay with Hilton experience

Business Partner
8/10
Excellent
01 Mar 2026
Steven
The lobby area was so beautiful and the checkin employees were so nice and gave us compliment margaritas at check in. We loved the view of the city. Unfortunately they gave us a room where the ac wasn’t working properly we were hot and couldn’t sleep all night u can see they didn’t clean the side tables there was drink dry sticky rings for what we paid total the rooms should have been cleaned right and the ac should have been working right we didn’t sleep good at all due to the ac not functioning properly. We paid 279 for the room 75 for incidental, 60 for parking, 30 for destination fee
Family_with_children
10/10
Exceptional
28 Feb 2026
Sarah
Clean, spacious rooms and excellent customer service at the front desk, restaurant, and bar.
Partner
10/10
Exceptional
24 Feb 2026
Greg
Room was extremely clean
10/10
Exceptional
23 Feb 2026
Ron
Helpful staff
Partner
6/10
Pleasant
21 Feb 2026
Daniel
The room was good but the bed were small
Family_with_children
10/10
Exceptional
16 Feb 2026
Darrell
Nice and clean. Everyone was nice and helpful.
Leisure Partner
10/10
Exceptional
15 Feb 2026
KRISTEN
Location
Partner
6/10
Pleasant
14 Feb 2026
Dale Anthony
Crazy expensive for what it was. A Celsius that I can buy at a gas station for 250 was eight dollars. I felt like I was at a stadium. Nothing was worth what we got at that hotel.
Cookie for 8.00
10/10
Exceptional
11 Feb 2026
James Matthew
The staff was phenomenal and always courteous and helpful. The room was immaculate and quiet. The fitness facility had state-of-the-art equipment and was spacious. The rooftop pool was a smaller area but never felt crowded. Great location to boot. I’ll definitely stay here again on my next trip to San Antonio.
Business Self
10/10
Exceptional
04 Feb 2026
Kristie
Friendly, helpful staff. Comfy beds and clean rooms. Lovely toiletries. Convenient to many sites, shopping, and restaurants.
Business Self
6/10
Pleasant
31 Jan 2026
Pattie
Hotel staff at check in was good. Slow but good. But rooms were aging and showing need for a facelift. Carpets not clean. My white footies were black. Check out was easy and quick.
Business Self
10/10
Exceptional
16 Jan 2026
Jose
Everything was great!
Friends_and_family Family
10/10
Exceptional
14 Jan 2026
Sonia
This property was very clean. The staff was very friendly. I stayed there on New Year’s Eve and it was very enjoyable. The room was great. Everything was modern in the room. It was clean. I really would stay there again.
10/10
Exceptional
11 Jan 2026
Jose L
Clean rooms, location, amenities and definitely the staff!! Great hotel!!
8/10
Excellent
09 Jan 2026
Vanesa Liana
Great location. Very basic breakfast not worth the price. Very uncomfortable double beds with old mattresses. Won’t come back to this hotel
10/10
Exceptional
07 Jan 2026
Evelyn
Love everything about my stay
Leisure Partner
8/10
Excellent
07 Jan 2026
Jordan
Nice but overpriced for a basic room. Good location
10/10
Exceptional
06 Jan 2026
JOHN
Great time
10/10
Exceptional
06 Jan 2026
Jessica
Yes
Business
8/10
Excellent
05 Jan 2026
Jennifer
Room was clean but pillows were terrible.
Only 1 of 3 elevators were working to upper floors so lines were at times long to get to room.
Leisure Family
10/10
Exceptional
04 Jan 2026
Maria
The room was clean and the staff was real courteous
8/10
Excellent
03 Jan 2026
Veena
Staff were amazing.
10/10
Exceptional
02 Jan 2026
David
Good bar service
10/10
Exceptional
02 Jan 2026
Theresa
Room was very clean and the staff was nice!
10/10
Exceptional
02 Jan 2026
Sergio
Amazing
10/10
Exceptional
02 Jan 2026
Keja
Clean room
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Paul
Staff was great. Room was phenomenal. Would definitely come back soon
8/10
Excellent
02 Jan 2026
Francisco
Overpriced! The EV charging station should be complementary. Even when we registered 4 guests, we had to ask daily for an extra towel and a bath tub rubber mat. Room too small and the beds were uncomfortable. Staff is great regardless everything
4/10
Poor
02 Jan 2026
Ivan
hello our family today left from your beautiful hotel, but I have questions after living. when I'm booked hotel on Expedia was included breakfast free, but your hotel charged from my card two day breakfast, we eat just buffet breakfast. and in my payment receipt after check out included taxes and destination fee, but I'm make payment this in Expedia too.
10/10
Exceptional
01 Jan 2026
Veronica
The view and great service and clean room
10/10
Exceptional
01 Jan 2026
Brian
Clean room, staff was very welcoming and nice.
Leisure Family
10/10
Exceptional
01 Jan 2026
Shellie
Staff was excellent
Partner

Location & surroundings

Grand Hyatt San Antonio
600 East Market St, San Antonio, United States

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Grand Hyatt San Antonio

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