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Comfort Suites Alamo Riverwalk

San Antonio - TX · United States

505 Live Oak StreetView location

7.6/10Very good1,000 Reviews
Cleanliness7.6/107.6
Service8.4/108.4
Comfort8.0/108.0
Condition7.2/107.2
Neighborhood8.2/108.2
Amenities7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Suites Alamo Riverwalk

Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites Alamo/River Walk hotel in San Antonio, TX. Other nearby activities and sites include Lackland Air Force Base, Fort Sam Houston, ATandT Center and the Alamodome.

Visitors can also easily get to the Henry B Gonzalez Convention Center and the San Antonio Zoo. Enjoy free hot breakfast, free WiFi and an outdoor heated pool.

Your spacious suite offers 25 percent more space than the traditional room and amenities like a TV, fridge, microwave, coffee maker, sofa sleeper and recharge device. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

Located in San Antonio (Downtown San Antonio), Comfort Suites Alamo - Riverwalk is within a 15-minute walk of Alamo and Henry B. González Convention Center. This hotel is 0.7 mi (1.1 km) from River Walk and 0.7 mi (1.1 km) from San Antonio River.

Make yourself at home in one of the 89 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in San Antonio?

This hotel has 797 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Covered self parking fee: USD 25.00 per day (in/out privileges)
    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in fee: USD 25.00 (subject to availability)
    • Late check-out fee: USD 25 (subject to availability)
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

The Rock Box 0.4 km / 0.2 mi
Shops at Rivercenter 0.5 km / 0.3 mi
Cameo Center 0.7 km / 0.4 mi
Guinness World Records Museum 0.8 km / 0.5 mi
Alamo 0.9 km / 0.5 mi
Historic Sunset Station 0.9 km / 0.6 mi
Henry B. González Convention Center 0.9 km / 0.6 mi
St Joseph Catholic Church 1 km / 0.6 mi
The Amazing Mirror Maze 1 km / 0.6 mi
Ripley's Believe It or Not! 1 km / 0.6 mi
Buckhorn Saloon and Museum 1 km / 0.6 mi
San Antonio River 1.1 km / 0.7 mi
River Walk 1.1 km / 0.7 mi
St. Mark's Episcopal Church 1.1 km / 0.7 mi
Travis Park 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Fireplace
  • Hotel safe
  • Lift accessExtra charge
Show 14 more facilities & services
  • Shop
  • GymExtra charge
  • Newspapers
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Conference room
  • Meeting room: 1
  • TV lounge
  • Hot tub
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKING • 1 Bedroom • 36 m²SUI.NM-QN
    SUITE QUEEN BED NON SMOKINGPhoto unavailable3 photos

    Comfort Suites Alamo Riverwalk

    SUITE QUEEN BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Room amenities

    • Fridge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH VIEWSSUITE • Accessible WITH VIEWSSUI.H6-WV

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 30 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Comfort Suites Alamo Riverwalk

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Comfort Suites Alamo Riverwalk

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 36 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Comfort Suites Alamo Riverwalk

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-3

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 36 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable3 photos

    Comfort Suites Alamo Riverwalk

    SUITE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Wi-fi
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 36 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable3 photos

    Comfort Suites Alamo Riverwalk

    SUITE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Fridge
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable4 photos

    Comfort Suites Alamo Riverwalk

    SUITE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Cable TV
    • DVD player
    • Pay movies
    • Individually adjustable air conditioning
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Bathroom: 1
    • Wi-fi
    • Housekeeping
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Comfort Suites Alamo Riverwalk

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Suites Alamo Riverwalk

7.6
Very good
1,000 Reviews
Cleanliness
7.6 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.2 /10
Neighborhood
8.2 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Marco
I’ve stayed there multiple times, never had any issues, helpful staff, good breakfast, cold a/c
10/10
Exceptional
22 Jul 2026
monica
Everything was great!
10/10
Exceptional
20 Jul 2026
Lulu
No me gusto que alado hay un bar y la musica estaba muy alta hasta la 3 de la mañna
Family_with_children
2/10
Poor
12 Jul 2026
Troy
My family checked in, brought our things into the room to get settled in. I immediately noticed the room had a very odd odor as did my children and husband. I began by pulling out the sofa bed and was mortified when the barely on sheets lifted to show a very stained and torn mattress. My son then used the bathroom and came out and was concerned about the cleanliness of the restroom. The property on the outside did not feel super safe and traveling with children with the unsafe feeling and lack of cleanliness we decided to book a different hotel and were unable to remain there the night much less for our entire stay.
Family_with_children
8/10
Excellent
08 Jul 2026
Kristi
There were many issues with the room however once I brought it up to the staff, they took immediate action to correct the things I brought to their attention. They are in the process of merging with another hotel and will be updating this current place. It’s not in the best neighborhood however the doors all are closed/locked at night securely. It’s about a 13 minute walk to the Riverwalk but I was under the impression it was only a couple blocks. The kitchen staff were very friendly, Anna was our favorite. After the pool was cleaned, it was nice and enjoyable. The hot tub was also nice after they cleaned it. The hotel staff was very friendly also.
Family_with_children
2/10
Poor
05 Jul 2026
Jacob
Rooms bathroom was leaking n the room just seemed unclean with a weird smell
Friends_and_family Family
4/10
Poor
29 Jun 2026
Stephanie
Not a bad place to stay but if you want to go to sleep before 2 am stay somewhere else on the weekend. The venue/bar next to the hotel blasted music until after 2am and the hotel staff had nothing to say except \"you will hear it until 2am.\" Luckily we had a sound machine that we could try and drown out as much as we could.
Friends_and_family Family
8/10
Excellent
21 Jun 2026
Albert
Location close to the freeway was convenient
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Rosalinda
Great place to stay Definitely be staying here again. Great customer service
Partner
2/10
Poor
17 Jun 2026
Joshua
This hotel is WAYYY outdated and the entire 4th floor was FILTHY. The room was in complete shambles with peeling wallpaper, gross smells, trash left in the room, the entire floor smelled like pee. The TV had multiple channels that were 'Audio Only' and we were told by the front desk agent that the whole hotel was that way! The pool and hot tub are not like the photo at all. People were smoking out there and the hot tub kept turning off. The staff were kind and friendly, but not in the slightest bit helpful. And the homeless population around and right outside of the hotel was absolutely out of control! It is less than a mile from the Riverwalk, but do yourself a favor and pay the extra to stay downtown. The 100$ less per night is not worth it. (I never leave bad reviews. I am just generally very disappointed in this place.) Also, there is a bar right next door that plays music all night with flashing lights outside. Sleeping was not easy. And you have to pay for parking as well! 2/10 recommend.
Friends
6/10
Pleasant
14 Jun 2026
Ayric
Over all it was not bad. We only dealt with the night management guy with red beard and he very nice and personable. The 3rd floor and room had strange smell that was almost ammonia smell. The rooms wallpaper was peeling in several spots and the carpet did have a iron burn spot. The bed and everything else seem fine. If you need to stay in this area it was not bad and we felt safe.
Partner
10/10
Exceptional
11 Jun 2026
Paul
Enjoyed our stay. The staff was great. The breakfast was perfect. Older hotel but still had lots of charm. Would definitely recommend.
Family_with_children
10/10
Exceptional
08 Jun 2026
Keiara
What i didn't like the Hot Tub wasn't clean at all even after we mention it to the day supervisor.
Friends
10/10
Exceptional
07 Jun 2026
Vianna
Everyone was friendly and helpful. House keeping was prompt and there daily at a certain time; always kind and helpful.
Family_with_children
4/10
Poor
05 Jun 2026
Melissa
Room was clean, but the AC had trouble keep the room cool. When we checked out, my son had forgot his belt buckle and class ring. They were both in the same spot. When I called the front office to explain my situation, they didn't even bother to ask for my phone number. I had to tell them... do you want my phone number, name, and room number. We decided to go back to the room, and my son saw the maid with his belt buckle going back to the room, but not the class ring. She tried to help us look for it, but that was pointless. I'm assuming it was taken. I am still waiting for a response to see if they found it. Very disappointed
Friends_and_family Family
6/10
Pleasant
03 Jun 2026
William
Nice place. Breakfast was great. The outdated tub shower was terrible. Water wouldn’t drain. I won’t stay there again.
Partner
10/10
Exceptional
31 May 2026
Lupita
Had an amazing stay! Clean rooms, friendly staff, and a perfect location. Everything felt easy and comfortable from check‑in to check‑out. Highly recommend.
Family
6/10
Pleasant
31 May 2026
Beatrice
The Stafford great but the place was rundown. There was chords coming out of the air condition. The carpet was falling apart when you walked on it, you coul
10/10
Exceptional
30 May 2026
Elmore
Clean room, shop nearby, the staff was Great
6/10
Pleasant
29 May 2026
Bobbie
The property was 5 minutes away from my destination. Our bed and TV stands was scratched up and the couch needed to be replaced. Lamps needed to be modern or replace with better lighting. The review were misleading. It was a 2.5 or 3 rating certainly not 4. It was ok. I expected better.
10/10
Exceptional
29 May 2026
Dora
We had a pleasant stay and the staff was very nice.
Friends_and_family Family
2/10
Poor
27 May 2026
Yolanda
Room smelled musty and the pull out sofa was broken. My granddaughter got bit by bed bugs. Just plain awful!
Friends_and_family Family
10/10
Exceptional
25 May 2026
cody
Pretty close to downtown and only 15 to park per day. Bed comfortable and hot tub was a nice amenity.
Partner
8/10
Excellent
25 May 2026
Adel
Carpet in rooms and towels too thin.
Family_with_children
2/10
Poor
17 May 2026
Ira
First when I checked in I was charged for self parking which was not mentioned anywhere beforehand. Since it was late we just wanted to sleep after a long drive. But the air conditioner sounded like a loud lawnmower when the compressor would kick on, no way we could sleep with all that noise. Front desk personnel came to the room and witnessed the noise, maintenance was notified. Isaiah the Maintenance worker was great he replaced the whole air conditioner in around 25 minutes. Even with the loud music from the bar next door we was finally able to go to sleep. The rest of the stay was fair,the only other complaint, there were only one working elevator which made for long waits time's. I would not choose this hotel for ant future trips to San Antonio.
Family_with_children
4/10
Poor
03 May 2026
Heralio
The Hotel was not as before. The room we stayed in was not clean. It seemed that the person that should have cleaned just left some towels there for the next visitor and did not clean the room. Not very pleasant hotel. Will not go there again.
Family_with_children
6/10
Pleasant
26 Apr 2026
Esequiel
Sheets on bed where not clean ,
Family
10/10
Exceptional
15 Apr 2026
Antonio
Was there with my wife for the weekend of 4.10.26 - 4.11-26. Went to see The Alamo, and explore more areas. The room we stayed in was perfect, no issues whatsoever. In the future, we would love to book a night or nights at this hotel and location.
Partner
8/10
Excellent
11 Apr 2026
Bobbye
Parking was easy and we were only minutes away from wherever we wanted to go. As a bonus, a miniature golf course near the pool. We ate our delicious breakfast on the patio. The staff were all very friendly and accommodating.
Family_with_children
10/10
Exceptional
09 Apr 2026
Jack
Everything was good but needs better lighting in room
Partner
10/10
Exceptional
28 Mar 2026
Alberto
Nice and close to downtown.
Family_with_children
2/10
Poor
26 Mar 2026
Cynthia
The bathroom was full of hair from the previous guest. We weren’t able to sleep there was a couple a few rooms from us that was really loud and kept screaming slamming the door all night.
Family_with_children
8/10
Excellent
18 Mar 2026
Vanessa
Lighting in the room was terrible and in the bathroom. Our shower still had someone else’s used items in it and the toilet and pee on the seat
Friends_and_family Family
4/10
Poor
18 Mar 2026
Michael
PRO’S: Clean room. Good housekeeping. Very friendly and attentive staff. Basic free breakfast.

CON’S: Dimly lit. Some floors ice machines not working. Clothes washers/dryers all out of order. Two elevators on sight. One elevator was permanently down and the other broke down on two occasions. Wallpaper peeling off the walls and reattached with staples. Sun shade in window is riddled with cuts and holes. Windows are so dirty on the outside, you can hardly see. Locking safe wasn’t operational. Place is basically falling apart. We won’t be back.
Partner
8/10
Excellent
16 Mar 2026
Jessicka
Pool lounge chairs were broken. Elevators weren’t working. Washer was also broken.
Family
4/10
Poor
16 Mar 2026
Yesenia
Elevator didnt work the 2 days we stayed there and rooms could use some upgrade .
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
Taylor
Good breakfast buffet, beds were clean, close to shopping although there was a homeless camp outside of our parking area so we did not walk anywhere we drove where we wanted to go.
Family_with_children
10/10
Exceptional
03 Mar 2026
Martha
Breakfast was great. One towel seemed dirty. But overall everything was great.
Family
4/10
Poor
18 Feb 2026
Joey
Room look like it had water damage on the walls. Also had a bunch of broken stuff in there already and sheets look like they were dirty.
Family_with_children
10/10
Exceptional
06 Feb 2026
Jesus
We love this hotel !! Has a good breakfast.. very good location near riverwalk.. walking.. very goos customer service .. and very much parking..
Friends_and_family Family
10/10
Exceptional
30 Jan 2026
Roy
Great decor, great value and location!
Breakfast was excellent!!
Business Self
10/10
Exceptional
25 Jan 2026
Miguel
Yes
Leisure
4/10
Poor
14 Jan 2026
Pete
Room was not ready when we got there @5pm and they made us wait. They charged $17 for parking!!! Breakfast was really good! staff was friendly!
Leisure Family
2/10
Poor
07 Jan 2026
Cesar
I asked for a receipt at check out and they said since I booked through Expedia that they would have my receipt. Come to find out the hotel charged my card for the room and said Expedia didn't pay them. Expedia called the hotel and couldn't make them understand the issue. Expedia made it right and helped me out but the hotel got their way. Horrible experience and will never stay there again.
Leisure Family
10/10
Exceptional
05 Jan 2026
Mario
Great deal would recomend stay and would stay again
10/10
Exceptional
02 Jan 2026
CRISTINA
The parking was easy to find, secure, and plenty of it. The room was clean, the wallpaper was falling from the bathroom but not a big deal. The mattress for the pullout bed was terrible, you could feel every spring.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Christina
The staff was very warm and inviting. The lobby was beautifully decorated and smelled of warm cookies that were freshly baked. The breakfast was tasty: eggs, sausage, waffles, cereal, yogurt and fruit. The rooms were clean and comfortable. The decor was nice but some of the wallpaper was starting to peel. I did notice they were working on a few rooms down the hall so looks like that is being addressed.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
sonia
Great location
10/10
Exceptional
25 Dec 2025
Lola
Room was very clean ,staff was very helpful, and the parking was very convenient
Leisure Family_with_children
10/10
Exceptional
25 Dec 2025
Mari
Staff was out for holiday, but sign said to request reception if anything was needed. Room was clean though.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Selina
Ive stayed at this hotel a number of times with family or children and alone with my husband. The staff is kind, the front desk clerk not always but tonight I had a kind gentleman who was soft spoken and well mannered strike a conversation with us. I really enjoy this hotel.
Leisure Family_with_children
10/10
Exceptional
22 Dec 2025
Araceli
The stay was great. The room was clean and very neat. The staff was amazingly friendly. The location was perfect for what we needed. The hotel was very pretty and clean. The decorations were great. The breakfast was very good.
Friends_and_family Family
6/10
Pleasant
21 Dec 2025
Beatris
Staff was friendly,have breakfast buffet ,but they charge for parking why?
Leisure Family
4/10
Poor
30 Nov 2025
Celene
Staff was amazing , breakfast delicious , the only downfall was how smelly the hallways was and the room, like it was moldy :( but evruthing else is great
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Jordan
Super great staff the breakfast is amazing very clean. They only thing I really don’t like is that you have to pay for parking because why does the hotel not have free parking for that price of stay?
Leisure Family_with_children
10/10
Exceptional
13 Nov 2025
Jesus
Love this hotel !! Great breakfast good location near riverwalk
Business Family
10/10
Exceptional
12 Nov 2025
Bud
Easy parking a little hard to get to motel.
Staff was courteous and very helpful
Business
4/10
Poor
09 Nov 2025
Brandy
The girl who checked us in was great. But the whole 3rd floor smelled like urine. We found insoles near under the bed, wallpaper peeling, hair on bathroom floor, and there were ants that ate through the plastic of sealed cookies. The breakfast was decent but otherwise will not be checking in here again.
Leisure Family_with_children
6/10
Pleasant
08 Nov 2025
Michael
Blood spots on bed sheets. Wallpaper held up with staples. Homeless camp right next to it.
Business Family_with_children
4/10
Poor
06 Nov 2025
Bill
Staff was excellent but the area is unsafe. Both tail lights from our truck was stolen overnight. Many transient/homeless around.
Friends_and_family Family
4/10
Poor
03 Nov 2025
Juan
Tv and remote were terrible. First, you had to stand right in front of tv in order to raise volume or change channel. Second, half of the channels did not work, it kept saying weak signal so you might just hear the audio only or nothing at all.
Partner
4/10
Poor
01 Nov 2025
Markeya
Hotel room did not match pictures, “covered” parking that is being charged $16.25 per night is under an overpass and has a homeless community under it, and cameras don’t work. The vehicles tail lights were stolen that parked near our truck.
Friends_and_family Family
8/10
Excellent
27 Oct 2025
Marlon
Could be worse
Leisure Family
10/10
Exceptional
27 Oct 2025
Kristy
Very comfortable rooms and
Friends_and_family Family
8/10
Excellent
27 Oct 2025
John
Staff were very nice and parking was great!
Leisure Partner
6/10
Pleasant
21 Oct 2025
Brian
No shops nearby, had to walk under the highway to get to downtown San Antonio. Didn’t seem safe to walk to hotel at night had to take an uber one night
Business Self
2/10
Poor
20 Oct 2025
Katrina

Go somewhere else!!

This place stole money from me twice and then kicked us out because there was more money coming in and they needed the room….0/10 DO NOT RECOMMEND! THE NIGHT MANAGER IS A LIAR!!!!! I AM SO UNBELIEVABLY PISSED OFF
Friends_and_family Family
8/10
Excellent
11 Oct 2025
Paris
Nice place, great staff, sketchy area.
Leisure Partner
10/10
Exceptional
08 Oct 2025
shawn
Great staff, clean room
8/10
Excellent
28 Sep 2025
Stephanie
About 15 minute walk to the Alamodome.
Leisure Partner
4/10
Poor
24 Sep 2025
Benjamin
The carpet was not vacuumed. The AC would not go below 72 but it was not 72 in the room. It was around 76 and no fan circulation. The ice machines were out of ice. Those things, I can deal with. The thing that was the most concerning - parking. You have to park under the bridge with minimal lighting. Not safe. I would not recommend for a woman alone or especially a mother with children. To top it all off, you have to pay for the unsafe parking. The only positive thing was Jack. He was helpful, apologetic, and tried to do his best to improve my situation. Thank you, Jack.
Business Self
6/10
Pleasant
16 Sep 2025
Monica
The hotel was ok. Found out when we checked in that we had to also pay for parking at the hotel.
Leisure Family_with_children
10/10
Exceptional
15 Sep 2025
Jesus

Nice hotel

Very good hotel
Friends_and_family Family
10/10
Exceptional
09 Sep 2025
Jessica
The customer service was very helpful
10/10
Exceptional
08 Sep 2025
Taylor
.
Leisure
6/10
Pleasant
07 Sep 2025
Alejandrina
Good but full of homeless outside the hotel
10/10
Exceptional
07 Sep 2025
Tracy
Very nice and very clean.
Leisure Family
4/10
Poor
07 Sep 2025
Aviana

The Front desk ladies were the only saving grace.

The only positive I can say about my stay is the two front desk ladies were incredibly nice and helpful. Outside of that positive. The room had a very, very heavy mildew smell. To the point that made us coughing and congested. The floor by the ac unit was damp. The TV didnt work for most of our stay. The room was decently cleaned. Unfortunately the room was facing a place that had loud music playing all until 4 am. The Elevators weren't working properly either
Friends_and_family Friends
6/10
Pleasant
02 Sep 2025
Anna
The furniture looks very old and worn out.
8/10
Excellent
01 Sep 2025
Ashley
Great location.
4/10
Poor
06 Aug 2025
Verified traveler
The receptionist remained on the phone the entire registry talking about work drama from the night before. Our toilet clogged and was unusable. No one was able to fix it nor did they have a quality plunger for us to use. Every white surface was clean. But the every non-white surface was covered in grit and chunks. I had to clean it myself before we settled in. The parking lot smelled like urine and trash. The location is great for exploring San Antonio. After getting use to the urine smell outside, it felt safe enough. This is not a deal. It is inexpensive for a reason.
Friends_and_family Family
6/10
Pleasant
30 Jul 2025
Nicholas
Only issue was the homeless people outside the hotel
Leisure Partner
8/10
Excellent
24 Jul 2025
Maria
The hotel was clean and the people were nice no complaints
Friends_and_family Family
4/10
Poor
21 Jul 2025
Barrett

This property is just a row on a spreadsheet

Yikes. Just yikes. This is a business case on what happens when a hotel is just a row on some investors spreadsheet who is squeezing the investment for every drop of net income. Avoid! Nice staff though. They were trying at least.
Friends_and_family Family
8/10
Excellent
19 Jul 2025
Abdoul
The shower was very old and outdated
Business_and_leisure Partner
6/10
Pleasant
19 Jul 2025
Rebecca
PRO'S- the staff was very friendly. Everyone spoke to you but the manager.
The pool was very nice and relaxing
The breakfast was good and had alot of options

CONS-the room wasnt clean
Found old wendys paper behind light
Wasnt vaccum in the general area
urine still on the toilet when you put the lid down
The room stunk realllllllyyyyyyy bad (had to buy a deodorizer)
Our room key deactivated every day
Leisure Family
10/10
Exceptional
14 Jul 2025
Autumn
Excellent staff..
Leisure Family_with_children
8/10
Excellent
12 Jul 2025
Ana
It’s close to the church, Riverwalk, lots of restaurants, and the Alamo
Leisure Family
8/10
Excellent
10 Jul 2025
Barbara
Always a return when in San Antonio
Leisure Family_with_children
2/10
Poor
08 Jul 2025
Jazmin
The employees were nice, and hospitable. The property itself was horrible. When we arrived our keys didnt work. So they ended up giving us a pin to open the door instead. Then we went to the pool and the Hot Tub didn't work, no jets. It was hot.the little water fall in the pool and hot tub didnt work, false advertising. Then our room did not have hot water, the maintenance man couldn't fix it so they switched us rooms. In this room the tv need an attena to work. And the beds were horrible i didn't get a good rest is was so noisy with every move , even the smallest movement, very annoying and so uncomfortable. The wall paper was peeling of. It was so bad. Do not waste your money here. The employees were good and the breakfast was decent thats it. But its honestly not worth it. The pictures are way nicer than reality.
Leisure Family_with_children
10/10
Exceptional
02 Jul 2025
monica
Not far from riverwalk mall and the alamo
Leisure Friends
10/10
Exceptional
17 Jun 2025
Deborah
Everything was excellent but in my room 405 the bathtub is clogged hence water doesn't drain.
8/10
Excellent
14 Jun 2025
Alfred
The staff was extremely nice, kind, knowledgeable, and convenient!
Business_and_leisure
8/10
Excellent
14 Jun 2025
Antonio

Hotel

Good place but pricey more so for the convenience of being downtown
Friends_and_family Family
8/10
Excellent
09 Jun 2025
MARGARET F
Could use concierge service to assist with luggage in and out the hotel, or alternatively, have more dollies/carts available to move the baggage: only two carts were available.
Friends_and_family Family
10/10
Exceptional
05 Jun 2025
Merari
Great Customer service
Leisure Family
10/10
Exceptional
30 May 2025
MARGARITA
Everything was great but the lighting was not good it was low not enough light to see around or do my makeup
Friends_and_family Family
6/10
Pleasant
30 May 2025
Candelario
It was good
10/10
Exceptional
26 May 2025
Luis
Place was great. Clean and as advertised. Will be coming back in the future.
Leisure Partner
4/10
Poor
20 May 2025
Cordarius
Very noise
Business Family_with_children

Location & surroundings

Comfort Suites Alamo Riverwalk
505 Live Oak Street, San Antonio, United States

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Comfort Suites Alamo Riverwalk

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