Name: Canopy by Hilton San Antonio Riverwalk
Address: 123 N. Saint Marys St., San Antonio, 78205, US

Canopy by Hilton San Antonio Riverwalk

San Antonio - TX · United States

123 N. Saint Marys St.View location

100 reviews shown

10/10

Exceptional

04 Aug 2026

Michelle

Very nice room. It is right on the Riverwalk so it’s walking distance to many things. We were there to see Hamilton at the Empire Majestic Theater and it was only a block away.

10/10

Exceptional

03 Aug 2026

Natalie

Loved it!

10/10

Exceptional

03 Aug 2026

Erica

It was a great stay we enjoyed it .

10/10

Exceptional

02 Aug 2026

John

Perfect location. Great room and amenities.

10/10

Exceptional

30 Jul 2026

Isaac

Great hotel super friendly people
I asked a housekeeper to direct me to the ice machine and she brought the ice to my room that was super nice….

10/10

Exceptional

29 Jul 2026

Therése

Very nice hotel and location.

10/10

Exceptional

28 Jul 2026

Edward

Location and the staff

10/10

Exceptional

27 Jul 2026

Callie

Hotel was fabulous. Room was wonderful. Food was great. The only issue we had was the valet parking. We texted to have our vehicle brought to us 20 minutes before we were to leave for the AC/DC concert and 30 minutes went by and we didn't see our vehicle. We happened to see our keys hanging from the valet guys key ring. When asked why he had our key and our car wasn't in the front he said oh yeah it's been on the side of the hotel. Communication is key, there was no communication about it that night. We understand being busy but a simple \"Come to the valet stand\" text would've been a good idea. Other than that, it was a great experience.

10/10

Exceptional

27 Jul 2026

William

Everything about the property is excellent. The location is great for the Riverwalk and the amenities are very good. We are the restaurant and enjoyed our meal. I would say that at busier times the elevators can be a little slow and crowded but these are very minor points.

8/10

Excellent

26 Jul 2026

Doreen

The location of the hotel is excellent, right on the Riverwalk. The room wa spacious and clean, and the restaurant excellent.

I paid for a room with a balcony and none were available when we arrived.

There were 3 elevators, but only 1 seemed to be working.

8/10

Excellent

26 Jul 2026

Jacki

Great location, right on the Riverwalk, nice large room, the hotel had a bar, common area to relax and a restaurant. The only thing it was lacking was a pool in the summer heat it would have been nice. Our room looked down on the river walk but due to the heat we did not spend anytime on it.

10/10

Exceptional

26 Jul 2026

Melissa

This hotel was perfect for our needs. The staff was so friendly and helpful. The property is beautifully maintained. It is right on the Riverwalk and only a 20 minute walk to the Alamodome. Our room was clean and had everything we needed. I definitely recommend this hotel. 10/10

10/10

Exceptional

24 Jul 2026

James

Great boutique hotel on the Riverwalk! Close to everything! Super nice staff! Quiet, clean rooms.

10/10

Exceptional

23 Jul 2026

Eric

Excellent hotel. Yes it's a bit more expensive and doesn't have parking at the location outside of valet. However the rooms are clean, the staff was fantastic, and the location is great!

8/10

Excellent

22 Jul 2026

Dante

Great location ! The hotel is built using all the space available which makes it feel cramped on the first and lower level. Other than that, great value

10/10

Exceptional

22 Jul 2026

David

We had a wonderful stay here! The location was absolutely perfect for our weekend getaway. It was within easy walking distance of all the nightlife, restaurants, bars, and attractions we wanted to experience along the San Antonio River Walk, making it incredibly convenient to explore both during the day and at night.

The hotel was comfortable, and we loved being able to park the car and enjoy the city on foot. If you’re planning a fun weekend in San Antonio and want to be close to all the action without constantly driving, I would definitely recommend staying here. We would happily book this hotel again!

10/10

Exceptional

21 Jul 2026

MICHAEL

Very helpful staff, restaurant had quality food and service. Location was perfect to river walk and local bars and eateries.
The room was very spacious and clean.

Family

10/10

Exceptional

20 Jul 2026

Michael

Comfortable bed

Partner

10/10

Exceptional

20 Jul 2026

Ramon

Love it great place to stay at

Family_with_children

10/10

Exceptional

19 Jul 2026

Stephen

Great place on the River Walk

Partner

10/10

Exceptional

18 Jul 2026

Sandra

Very clean and excellent location, Riverwalk is right outside the hotel

Partner

10/10

Exceptional

18 Jul 2026

Maria

It was a lovely stay, very accommodating and kind. Lovely hotel to stay right in the river walk. Super comfortable rooms.

Family_with_children

10/10

Exceptional

15 Jul 2026

Melanie

Great stay. Clean comfy, beds. The only complaint was liow shower pressure.

Friends

10/10

Exceptional

12 Jul 2026

Dustin

Did not know what to expect and was I like this is the best place ever!! Such a cool place with a chill vibe. Perfect location on the Riverwalk.

8/10

Excellent

11 Jul 2026

Sarah

Staff was helpful and answered any questions I had. The pillows were not comfortable super flat and no structure. Don't really understand the daily destination fee that then they want me to buy things to recover it seems a bit odd just save the $18 and don't charge me for it cuz I'm already staying there and paying for parking

Family_with_children

6/10

Pleasant

10 Jul 2026

Deberah

I did not care for the ‘destination fee’ … which turned into a bait and switch. When checking in, they give you a credit for the destination fee to be used towards the restaurant and bar in the hotel. It’s a $18 credit. But, the restaurant bill will be more than that— example $32 .. youre still charge for the destination fee plus the difference of the restaurant/bar tab. They’re giving you this credit to make you feel good with the intentions that you will spend more money in their hotel. I would tell them keep your credit!

Family_with_children

10/10

Exceptional

09 Jul 2026

Brittany

Great!

10/10

Exceptional

06 Jul 2026

Dat

Very good

Business Family_with_children

8/10

Excellent

06 Jul 2026

Casey

Cool, place. Very modern, the room was clean and the bed was comfortable. The restaurant is way over priced for what its worth. Really the only let down of the whole place.
Staff was extremely friendly and nice.

Partner

10/10

Exceptional

05 Jul 2026

Art

Great hotel! Really enjoyed our stay and looking forward to going back again. Only trouble spots were that the ice machine was dead on our floor and the elevators were slow.

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

Ellen

Excellent location. Quick valet service.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Kimberley Kay

On the river. Central to everything. Great restaurant and bar.

Partner

10/10

Exceptional

27 Jun 2026

Terri

From the moment we walked into the hotel to the departure, we experienced outstanding customer service. Great location. The on site restaurant and bar were both great. Domingo had some of the tastiest food on the riverwalk!

Partner

10/10

Exceptional

27 Jun 2026

Jason

Every member of the staff went above and beyond. The welcome beverage was just the tip of the iceberg. Also recommend using the house bicycles to ride to The Pearl

Self

8/10

Excellent

26 Jun 2026

Hector M

Clean room
Friendly staff
Great downtown location
Room views aren't the best
Parking is an issue (your in the heart of downtown)
Hotel is pet-friendly, but no \"potty\" areas close by

Pet

10/10

Exceptional

22 Jun 2026

Marianela

We stayed for just one night, but we absolutely loved it. It was clean, conveniently located and had a great staff. We visited the bar and relaxed. We will return for a longer stay.

10/10

Exceptional

21 Jun 2026

JENNIFER

This property was such a pleasant surprise!! All of the staff was super friendly and offered many suggestions of things to do around town. Jp and Hector were suburb with customer service for breakfast at Domingo’s. This is a must and we have already booked for a November return…!!!

Friends

10/10

Exceptional

19 Jun 2026

Halona

Amazing stay great area

Family_with_children

10/10

Exceptional

19 Jun 2026

Brendall

Our stay at Canopy by Hilton Riverwalk was amazing .
Upon arrival the staff was very courteous and informative. Room was clean, facility very well maintained. The staff went above and beyond to make our stay comfortable.
I would highly recommend this location.

The hotel was also conveniently located to all the sites we planned to visit.

Thank you John, Tania and entire staff - Exceptional service!

Family

10/10

Exceptional

18 Jun 2026

Jason

Great Location, Great Staff

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Diana

The location of the hotel was very convenient. Beautiful place and scenery. We had amazing views from our hotel room. Very decent and comfortable stay. Check in was so easy and the staff was extremely friendly and helpful. We also enjoyed the hotel bar and their bartenders were wonderful. Would love to stay here again.

Partner

10/10

Exceptional

16 Jun 2026

Jessica

The hotel staff was friendly, the hotel was clean and right on the river. Rooms are nice. Easy access to the Aztec Theater and other downtown spots. Recommend using valet if you plan to walk around and not use your car.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Natalie

We enjoyed our stay very much. The staff was super helpful and the rooms were clean.

Family_with_children

4/10

Poor

13 Jun 2026

Elizabeth

After checking in somewhat late Thursday night, we walked up to a dirty room. Not just a little dirty, there were used cups, towels, a messy bed, and feces covering the toilet. It was absolutely disgusting and set a bad tone for the rest of the night/trip. I felt gross about everything I touched after that. They offered a $50 credit toward breakfast, but that feels so minimal for spending $200+ on a room and the $18 location fee to walk into a nasty room.

Partner

10/10

Exceptional

13 Jun 2026

Yosvania

Excelente hotel ubicado en un lugar céntrico y de mucho entretenimiento

10/10

Exceptional

12 Jun 2026

Cale

I. Pppppppppppppppppppaaasssasshhjvh

6/10

Pleasant

12 Jun 2026

Regina A

The restaurant Domingo did not have a functioning card reader. I was told by the hostess that I would have to fill out a form which would be used to input the charge at midnight. I indicated to one of the servers that I intended to pay cash. I was told that would work until it didn’t. No putting it on the room, no cash. I gave my card to the server to be hand copied. I was asked if I was given a voucher. Was that the $300 put on my card on check in? Who knows. The next day still no card reader. Even in the small restaurants in Campeche they have more than one card reader. So, my card number was in a stack of other card numbers for anyone to read. No water in the room. It had to be asked for. No safe.

10/10

Exceptional

10 Jun 2026

Kendron

Clean room and prompt room service

Partner

10/10

Exceptional

10 Jun 2026

Brittany

I loved it! It was beautiful and sits right on the river walk. Will definitely be back.

Partner

10/10

Exceptional

09 Jun 2026

Michael

Staff was very helpful

Partner

4/10

Poor

07 Jun 2026

Maria

The restaurant and bars had their computers down, according to staff, for two days. Each waiter offered to write down my credit card information for processing if I chose to dine with them. Yea, no.

Partner

8/10

Excellent

06 Jun 2026

JENNICE

Front staff wasn’t 100% clear on the $18 credit fee and wasn’t aware it could be used on snacks at the front desk which would’ve been great since we didn’t have the time to dine in at the restaurant or order take out from there, so a lot of the daily credit went to waste. When I checked in for our short 4-night stay, I opted out to not have room service cleaning but upon the second day, we had room service done.
Overall the property was nice and aesthetic, the beds were comfy and the rooms served us really well. I would likely stay again if I ever revisit.

Family

10/10

Exceptional

04 Jun 2026

Aljaree

Beautiful place to stay when you’re visiting San Antonio. Location was great and in the middle of everything. Very walkable since there’s access to the river walk from the restaurant.

Business

10/10

Exceptional

02 Jun 2026

Jana

Great

6/10

Pleasant

02 Jun 2026

Terry

The beds are extremely hard. Floors are concrete with the exception of the hallways to the rooms. Food is very eclectic at the restaurant and not a traditional Mexican restaurant. Food is way overpriced as well.

Partner

10/10

Exceptional

01 Jun 2026

Rossel

We had a wonderful stay.

Family_with_children

10/10

Exceptional

31 May 2026

Timothy

Check in was really easy and quick. Corner rooms are really nice. No balcony but window views down to the San Antonio Riverwalk. Shower is huge with rainfall shower head and regular shower head also. Large tv. Bed was comfortable. Did not eat at the restaurant but had bar food and drinks at the outdoor portion of Otro Bar on the 3rd floor, drinks and food were really good. Hotel has easy access to street level and Riverwalk level through the restaurant on the RW floor. Valet parking is available but highly overpriced, no charging stations for EVs unless you are driving a Tesla. City Garage parking is 2 blocks down St. Mary’s Street and a very easy walk to for $10/day, and has EV chargers. Only hiccup we had was no hot water on departure morning, but we managed.

Partner

8/10

Excellent

31 May 2026

Anthony

Ice maker on floor 6 was broken and shower diverter was broken or hard to dial in also the hot water in the shower, the handle had to be turned in like 3 complete circles to get it hot. Other than that fantastic stay.

Partner

6/10

Pleasant

30 May 2026

Joseph

Second time staying at the property. Front desk staff was excellent both times! 15th floor smelled like cigarette smoke when we arrived. Restaurant hosts leave something to be desired, service and food is above average for the area.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Scott

Great experience, awesome staff.

Partner

8/10

Excellent

28 May 2026

Kinyatto

This was not my first visit to a Canopy property but it was a little disappointing compared to the other properties I have visited. Staff was very friendly and helpful.

Family_with_children

10/10

Exceptional

27 May 2026

RONALD

Unique boutique hotel!

Partner

10/10

Exceptional

27 May 2026

Denise

The property is located central to everything we wanted to take advantage of. For example, the Majestic and the Aztec theaters are within one block of the hotel. Easy access to the riverwalk and the on-site restaurant and bar were great. Would definitely recommend this hotel.

Friends

8/10

Excellent

27 May 2026

Leonard

It was very clean but bare concrete floors. Very stark inside!

Family

8/10

Excellent

26 May 2026

George

The room was nice, and the staff was excellent. The entrance area, however, was small and was crowded with the holiday crowd. The facility could certainly use a larger, nicer check-in area.

4/10

Poor

25 May 2026

Paul

The plugs by the sink had the only mirror that you could use to put on makeup..... and they were so tight, none of our American items (curling iron, shaver etc) could fit without possibly ruining the items because you had to force it. Also, the draw refrigerator (who does that???) didn't work so they had to bring us a small one to plug into and put ontop of the bureau.
There is no microwave, no real coffee machine except an \"espresso machine that hardly worked at all and 2 pods to use that weren't decaf.
The floors are concrete!! There is a rug under the bed area that barely sticks out so you HAVE TO wear socks or something on your feet or they will get filthy and cold. They give you $18 a day for their \"FREE breakfast\" but there's hardly any item (even 2 eggs, a meat some potatoes and toast) are $20. And coffee is not included for an additional $6!!!
TOTAL ripoff ... extremely loud with cars revving engines until 1:30 in the morning. We were on the nineth floor so good luck getting an elevator since one was not working and on Memorial Day weekend there were TONS of people. Never ever will we suggest or stay there again!! EVER. So many places to stay in San Antonio on the Riverwalk CHOOSE somewhere else!!

Partner

10/10

Exceptional

24 May 2026

Emily

Amazing hotel right on the river walk. You don’t ever need to leave the hotel. Otro bar has a great rooftop view. Domingo restaurant has delicious short rib quesadillas. Lo Cura is right next door. All the staff is really nice. Nathan from the front desk was wonderful. I highly recommend this place.

Self

10/10

Exceptional

21 May 2026

Tiberiu

Very clean and staff absolutely accommodating

Family

10/10

Exceptional

21 May 2026

LORELEI

Everything was great, most specially the staff!

Business

10/10

Exceptional

20 May 2026

Samantha

All of the staff were great, very clean hotel, perfect location. They were a little skimpy with the toilet paper and we had to ask for more twice. Missed cleaning our room one of the days but the front desk was very apologetic and made sure they were there early the next day. My group was celebrating a birthday and we had balloons on one of the beds and when they were done cleaning placed them nicely back on the bed which was nice! Would definitely recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Doug

Very comfortable and a great location.

Self

10/10

Exceptional

20 May 2026

Sheree

Very nice experience overall. The staff all were friendly and helpful. The room was large and well laid out and the bed comfortable. Very nice third floor outdoor bar. The location is right on the Riverwalk and close enough to walk to the Alamo and other areas.

8/10

Excellent

19 May 2026

Dale

Beautiful stay on the river, easy access and options to walk to. The Bar and restaurant downstairs were nice.

It is quite noisy on the street side, ask for a river side room if you can.

Self

10/10

Exceptional

19 May 2026

Gary

Great location, clean room and good breakfast and bar.

6/10

Pleasant

19 May 2026

Christina

This hotel has no pool. The online photo appeared to have a pool:(

There are no carpet or runners on the hotel room floors! Walking bare foot on concrete is gross. Slippers should be provided to ALL guests.

The open-air bar was wonderful and very comfortable.

Very underwhelming hotel for the price to stay.

Partner

10/10

Exceptional

18 May 2026

Jose

The view

6/10

Pleasant

18 May 2026

Susan

No view and the water wouldn’t get hot for a shower for either of us.

2/10

Poor

17 May 2026

Shahroz

Several issues with the room. Power outlets didn’t work, shower was flooding with water, slipped once and tons of water spilled over edge once walked out of shower.

Self

8/10

Excellent

15 May 2026

Lauren

It was great! The restaurant staff was rude, and overwhelmed every time we dinned. The restaurant bathroom was also dirty. We had made dinner reservations 3 months in advance with plans for a celebration and the table and restaurant were not ready or prepared for us.

Friends_and_family Family

8/10

Excellent

14 May 2026

Christopher

Great location and friendly staff

Partner

8/10

Excellent

12 May 2026

Cynthia

Nice staff. Rooms small.

Partner

10/10

Exceptional

10 May 2026

CHASSIDY

Will definitely stay there again excellent location, beautiful property, & great staff

Family

10/10

Exceptional

10 May 2026

Pancho

Good time

Family_with_children

8/10

Excellent

03 May 2026

Brian

Great location, hotel has some nicely renovated rooms and common areas. But it appears the attention to detail during the renovation was not a high priority. Simple misses, but several: Sink faucets positioned too far back of the basin making it difficult the wash your hands; the mirror in the bathroom (with 2 sinks) is not wide enough while using the sink to see yourself, without leaning in to the left or right; room amenities- only 1 tiny waste basket for a full size suite; 0 luggage stands, 0 hooks and 0 towel racks in the bathroom (towels on the floor).
Also a bit of a hard pushy sale to upgrade to a suite.

Partner

10/10

Exceptional

01 May 2026

Carrie

Loved the location the room and the hotel

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Matt

Fantastic location right on the Riverwalk. Good bar and restaurant on property. Excellent staff. Very comfortable bed

Friends

4/10

Poor

28 Apr 2026

Laura

The hotel is animal friendly. The hotel room has carpet. The carpet needs to be clean. Carpet were stained with dog urine.

Partner

10/10

Exceptional

27 Apr 2026

Julie

Staff was amazing and room great on 11th floor, beautiful hotel, wonferful beds.

Family

10/10

Exceptional

26 Apr 2026

michael

The staff was very friendly and helpful. The rooms were very clean and the hotel was very quiet

Partner

8/10

Excellent

26 Apr 2026

Ryan

Started out real good nice place friendly staff. Enjoyed our stay and the fiesta parade but when we went upstairs our bedroom was extremely humid therefore the Linens were half damp. The thermostat I knocked it down to 62 it said it got 64 in there but I never quit sweating I keep it 71 at my house and have to find a blanket half the time. The beds are hard as a rock and there is absolutely no privacy in the room at all. There is no exhaust fan in the bathroom to damper any noise so it was extremely uncomfortable for some. Then this morning when we got in the shower after fighting with it for 30 minutes to try to get it hot we finally took a little warmer than cold shower because it never got hot but the sink would burn your fingers. I can't say anything about the staff everyone I spoke to was extremely courteous and helpful you have an amazing staff but for a $250 nights stay I would expect far more than this especially since I could have gotten better at a Motel 6 or Comfort Inn. Aside from the location being right where we wanted to be and the staff being awesome not much good to say about the place.

Partner

8/10

Excellent

22 Apr 2026

Maylli

Room was nice but didn't have a chair to sit or relax, my view was not to the river walk and was not given a balcony. the floors in my room were ok.

Friends

10/10

Exceptional

21 Apr 2026

maria jimena

It was great.