Name: Club Wyndham Riverside Suites
Address: 218 College Street, San Antonio, 78205, US

4/10

Poor

07 May 2026

Charles

There were shops and food nearby on the riverwalk and elsewhere. Have no idea if the place was pet friendly as I am not a pet owner.

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Miranda

Lovely hotel. Very clean. Close to everything! Wonderful stay! Just one caveat- it is very loud. We were warned and they did provide earplugs but the riverwalk is very loud until 2 am and this hotel is right next to a bar with live music. The inside rooms aren’t really affected by this but if you’re in a room facing the riverwalk and sensitive to sound at night- it may be a long night. I cannot say one negative think about the hotel itself. It is beautiful and clean and the hotel
Employees are so kind and gracious.

10/10

Exceptional

04 Jan 2026

Jovada

Staff was very friendly and easy check in!

Business Family

10/10

Exceptional

05 Apr 2025

Gary

Everything was to our satisfaction

8/10

Excellent

04 Jun 2024

matthew j

Very basic hotel. Anything besides the room was extra money. Immediately attempted to get me into a timeshare which was very off putting. Room was nice. Great location

Leisure Self

2/10

Poor

07 Apr 2024

Holly

Our reservation was canceled just before our arrival due to overbooking the hotel. Our reservation was paid in full months previously to our arrival. Leaving us scrambling for another hotel room. Totally unprofessional and not cool. Will not use this service again.

Leisure Friends

6/10

Pleasant

11 Mar 2024

Gregg

Great location for the hearing impaired

Great location, right on the RiverWalk, friendly staff, clean room with lots of amenities…but…soundproofing is non-existent and partiers on the RiverWalk and loud cars will keep you up until 3 am, then street cleaners and service trucks roll in at 6 am to start delivering supplies to all the adjacent restaurants. Provided earplugs didn’t do squat. Hardly slept my whole stay.

Business

10/10

Exceptional

02 Jan 2024

Cayetano

Awesome location along the Riverwalk! Loved the available patio to relax at. Our room was nicer than we expected it to be!

Leisure

8/10

Excellent

30 Nov 2023

john

I would recommend this property !!

Leisure Family

2/10

Poor

29 Sep 2023

Bertha

The room was under the main AC roof. The sound and vibration were terrible. We were not able to have a please y stay. They try accommodate us on a different room, however I do not understand why they let their clients to stay in that room.

Leisure Partner

10/10

Exceptional

25 Jul 2023

Rodrigo

Would stay again and recommend to anyone.

Leisure Family

10/10

Exceptional

24 Apr 2023

Sharon

I liked the separate bedroom

Leisure Family

8/10

Excellent

10 Apr 2023

Brad

The staff were great and the room had all we needed. There are not many amenities at the hotel. Also, the hotel is located across from Hard Rock Café so be ready for music until 12:00pm. It is very centrally located on the River Walk and to the River Market and Alamo. We walked everywhere.

Leisure Partner

4/10

Poor

16 Mar 2023

Verified traveler

Poor service

The hotel had no water, so we did not get a shower until the day of checkout. When asked about accommodations, they gave us the name of two hotels, but forgot to mention that we would have to pay. So they had us going back and forth, and the front desk staff wasn’t really friendly and seemed clueless.

Partner

10/10

Exceptional

11 Mar 2023

mary

Location was odd, but so close to everything. 1 minute to the riverwalk and parking. Patio overlooked the riverwalk. The rooms were odd but had many windows and it just worked. It is a city with downtown quirks. Staff very nice.

Leisure Family

10/10

Exceptional

06 Feb 2023

Adam

Great views, and convenient to shops, dining, and nice walk on riverside to the convention center.

Business Self

10/10

Exceptional

21 Dec 2022

Michael

Offered free hop on hop off bus tour and canal tour. As usual nothing in life is really free. Tole we had to sit and listen to a presentation for an hour. We were willing since we know nothing is really free, however after two hours we had to be rudely forceful to be let out of the conference center.

Leisure Family

10/10

Exceptional

01 Nov 2022

Katrina

You can't beat the location of this property if you want to be on the Riverwalk. It's at the heart of things. The room was really clean, bed was comfy, the pull out couch wasnthe best but they never are. We loved the patio overlooking the river, great place to relax and enjoy a meal or drinks. Our room was on the opposite side from the river and noisy but we expected that. The concierge hooked us up, the shuttle driver gave great recommendations, the front desk ladies were helpful. Only downside is parking a block away in the parking garage. It's $15/day so not terrible, just inconvenient. We opted to go to the sales pitch in exchange for money. They weren't pushy at all and we got great recommendations for off Riverwalk destinations. We'll stay here if we go back make it back to SA.

Leisure Family

10/10

Exceptional

09 Sep 2022

darrell

Na

Leisure Partner

6/10

Pleasant

04 Jul 2022

Cynthia

Great location close to the Riverwalk, walking distance to many restaurants and shops. Staff is great and helpful. Property was outdated, elevators had issues.

Leisure Family

10/10

Exceptional

05 Apr 2022

Jennifer

Loved it!!

Friends_and_family Family

10/10

Exceptional

17 Dec 2021

William

Great Location

Great location, overlooking the River Walk. Loads of restaurants within easy walking distance. Fully stocked kitchen and free laundry facilities on site. Every person we talked to at the front desk was super friendly and helpful!

Partner

8/10

Excellent

14 Aug 2021

Verified traveler

Room was good. Check-in and the back ally you enter from was kinda weird.

Leisure Family

6/10

Pleasant

24 Jun 2021

Verified traveler

sales rip off

hotel under construction web site didnot say anything about construction or the fact it was a time share hotel

Partner

8/10

Excellent

19 Jun 2021

Verified traveler

location

Leisure Family

6/10

Pleasant

23 Apr 2021

Deanna

The room was excellent but if we had known that the hotel was under renovation we would have stayed somewhere else

Friends_and_family Friends

10/10

Exceptional

03 Apr 2021

Amber

Great condo.

We love this little condo. It was great for our family of three. The location was right on the river walk.

Friends_and_family Family

10/10

Exceptional

19 Mar 2021

Milca

Very nice suite, as soon as we checked in we got super friendly service, booklets with ideas to do around the city, free appetizers.

Partner

4/10

Poor

28 Jul 2020

Rosa

The place was nothing like the picture it was not what I paid for

Friends_and_family Family

4/10

Poor

20 Mar 2020

Verified traveler

When I arrived and got to my room, I went to use the restroom and the toilet handle would not budge. I called downstairs and reported it and a maintenance official came by quickly and ended up swapping out my entire commode. It was awkward to have a toilet I had just used needing fixing and I was confused at how housekeeping had not discovered that upon cleaning before my stay.

The following morning, I reported something I had noticed the night before while in the restroom. The ceiling had a leak right over the sink. I told a man at the front desk who assured me it would be resolved. He also said it was probably from a cooling system, which is not any consolation. When I returned to the hotel that night, I found the ceiling was still leaking through the vent. I did not see a note in the room or text or email from the hotel explaining if they were going to fix it. I was upset this morning while getting ready over the sink for 45 minutes and I keep having a drip from the ceiling hit me. I cringe to think what if it was toilet or shower water. The drip drops every 25-40 seconds. I did time it.

I am disappointed to have a toilet that didn’t flush and then have a dripping bathroom ceiling that went unfixed. I am reaching out to you because my concern was not addressed when I shared it Wednesday morning. I checked out wishing I had stayed elsewhere.

Business

8/10

Excellent

11 Mar 2020

Carrie

It was in the middle of all the action. Great spot! We were there for five days we let the housekeeping in one of the days and all she did was empty the garbage cans none of the towels were taken off the floor the floor was not clean and did not replace roll of toilet paper.

Leisure Partner

10/10

Exceptional

18 Feb 2020

Verified traveler

The location of our room was perfect. The bed was the most comfortable one we've slept in on a trip.

Leisure Family

2/10

Poor

14 Jan 2020

Shelley P.

MIsrepresented Property

I booked a 2bdrm suite in April for December trip. from the ad and a previous conversation I had with VRBO I \"assumed\" we were in a unit that was owned by an individual. (vacation rental by OWNER) Upon arrival they had put us in a 1 bdrm suite. The Rep from Wyndham suites advised me the reservation had been changed to a 1 bedroom through Expedia on December 19th? I called customer service, was put on hold while they tried to see what happened, eventually was told the computers were down and they would call me back. Meanwhile we went to the 1 bedroom suite. They did not call back, I recalled later that evening and was told by Raven that they did not make any changes and it was not VRBO responsibility and that I had to deal with Wyndaym Suites. I could not get an explanation why Expedia would be handling my reservation when I booked through VRBO. In the meantime, I had to sleep on a pull-out couch in the small livingroom. As hard as I tried not to let this \"screw-up\" ruin my vactation, it did. Shawna from Wyndham Suites did speak with me on the second day and she apologised for the mix up. She sent messages to \"Extra Holidays\" to assist me with getting a refund. I still can't figure out how a unit that is a Wyndham time share unit could appear on VRBO and the reservation be changed by a Booking company. I was told at Wyndham suites that unused time shares are booked through Wyndham and not through VRBO. With Shawna's assistance I did receive a 231.17 refund for the difference between the 1 bdrm and 2 bdrm suite for 5 nights. Hardly worth the inconvience and more important disappointment that was caused. I have yet to speak with anyone from VRBO.

10/10

Exceptional

16 Dec 2019

AGla

The hotel was nicely furnished and clean. The staff was friendly and helpful. We would definitely stay here again.

Leisure Partner

8/10

Excellent

07 Nov 2019

Verified traveler

Great location but try to sell you into Wyndham

Great location but they try and sell you Wyndham property vacations. I hated this because they don’t
Take NO for an answer. Other than that we enjoyed the location and room.

Partner

8/10

Excellent

28 Sep 2019

Verified traveler

We loved the location of the property

We didn’t like that the water was turned off for more than a half of a day.

Friends_and_family Family

10/10

Exceptional

22 Aug 2019

james d.

Fun in San Antonio

Fun

8/10

Excellent

24 Jun 2019

Verified traveler

Great location! Friendly and helpful staff! The hotel did not immediately have our reservation, but took care of it for us and got us our room. Be aware...the staff has to pitch a sales requirement that requires over a 2 hour commitment and they bait you with coupons and deals and the shuttle service. Decline and take the VIVA bus wherever you need to go! Overall the hotel was a great place to stay and I would return!

Leisure Family

10/10

Exceptional

15 Jun 2019

Ashley G.

Excellent for kids

Great location close to restaurants, the Alamo, carriage rides, etc. Our 2 kids loved the balcony overlooking the river. Being in the heart of it all, it was loud at night while relaxing in the living room but stayed very quiet in the bedrooms without the use of earplugs. The dark bedrooms due to no windows allowed everyone to sleep in! Staff was very friendly to our children too. The only negative was the super intense water pressure in the shower.

10/10

Exceptional

07 Jun 2019

Verified traveler

The property was exactly how it was shown in the pictures. The unit was clean and freshly painted and the staff was extremely friendly and helpful. The location was awesome. The balcony view of the Riverwalk was awesome. I would definitely stay here again.

Leisure Family

4/10

Poor

13 Apr 2019

Nikhil

Cramped, Pricey, No housekeeping, Central location

Centrally located within steps to riverwalk in San Antonio. Has common area patio overlooking riverwalk to sit & sip wine in the evening. Rooms were extremely cramped, a stretch even for downtown hotels. In fact, this is not even a hotel, it is a timeshare property. However when we booked, we were not told that it was a timeshare property. In fact, even though this says it is the Wyndham property, it is actually owned and operated by somebody local with license from Wyndham to use their name. Which sucks because these local operators don’t maintain standards. They have some weird rules: no housekeeping service is one of the annoying rules, especially if you’re booked us a hotel guest and not as a timeshare guest. Hotel is very pricey because of the location, but there numerous numerous other options nearby which are far better options.

Family

8/10

Excellent

01 Apr 2019

Verified traveler

Even though the units were older, the suites were newly updated/painted and clean. The space and kitchenette was sizable enough for my family of four. The suites were so convenient to the Riverwalk. We would definitely stay here again!

Leisure Family

6/10

Pleasant

12 Mar 2019

LAURA

Overbooking

I didn’t get to stay - they told us they received our reservations late (wrong) and moved us to a hotel away from the Riverwalk where we wanted to be & away from everything else

Family

10/10

Exceptional

23 Feb 2019

Verified traveler

Paint jobs not very professional
Toilet flush not strong enough
But service check in check out is awesome kind polite friendley
Problem as olve perfect
BIG THANK YOU

Business_and_leisure Self

10/10

Exceptional

07 Jan 2019

Verified traveler

Very romantic place. Great location. Excellent staff.

Business_and_leisure Partner

6/10

Pleasant

23 Oct 2018

Jeremy

We were unable to stay at the property due to scheduled construction. Luckily we were transferred to another hotel (the Omnia which was right up the street and it was phenomenal)

I would like to note however, we did not receive any prior communication about our hotel transfer. This created much confusion when we arrived. Luckily Irene at the front desk was super helpful and helped us figure out where we were to go.

2/10

Poor

26 Mar 2018

RJ

Bad Experience

Somehow the hotel lost a pre-paid reservation. Furthermore, I was forced to stay at a different hotel which turned out to be a blessing is disguise (Walking up & down the street with my luggage mind you). In addition, there is no valet available & absolutely nowhere to park...unless you are satisfied parking 2-3 Blocks away and walking with your luggage down an \"alley-way\" of a street.

8/10

Excellent

26 Feb 2018

Kiamichi

The only problem was there was no record of our reservation when we got in at midnight. Maria got it taken care of quickly and we were grateful. The furniture is out dated but the rooms were nice and clean. Would definitely stay there again

Family

6/10

Pleasant

06 Nov 2017

Verified traveler

Stinky dirty alley

Check in awful. Check in staff very kind. Back office management rude and unaccommodating. Would not honor terms on Expedia. This is a time share and they said owners frequently \"false advertise' in order to sell their week. Showed them our reservation confirmation and terms on iPhone. Said they had no obligation to fulfill this because I went through a 3rd party and I wasn't an owner. Front door of hotel empties out to dirty, smelly alley. What a way to start each day.

Family

4/10

Poor

23 Oct 2017

Cristy

Disappointed

The size of the kitchen table was greatly misrepresented in the advertising. We couldn’t enjoy anytime in the room together. There was not enough seating in the too small kitchen/living area. Every clerk was distracted or rude except for Irene who was fantastic. The entrance to the place is small and not very clearly marked. We passed it multiple times before finding it. The location on the river walk was great. Overall disappointed with the apartment.

Family