Name: InterContinental San Antonio Riverwalk by IHG
Address: 111 E. Pecan Street, San Antonio, 78205, US

10/10

Exceptional

04 Aug 2026

Donyea

Nice room. Very clean. Easy and quick check-in. Wonderful breakfast sandwich. Great location. Valet is a bit pricey but being able to prepay for it was nice so that I could see the total up front.

10/10

Exceptional

03 Aug 2026

Valentine

This place was immaculate will definitely be returning!

8/10

Excellent

03 Aug 2026

Melissa

After a long day and ready to go to bed, the elevators were down to 1 making many guests wait in line. Once in my room the shampoo bottle did not work.

8/10

Excellent

03 Aug 2026

Briana

The breakfast is not free and you have to pay a security deposit for each day you stay there. So it was an additional $150 for each day. I stayed there that was insane to me.

10/10

Exceptional

02 Aug 2026

Jessica

Excellent hotel!!! Ill stay again!!! Everything beautiful and clean. 8 min away from alamo i loved my stay!

10/10

Exceptional

31 Jul 2026

Yolonda

The bartender, Josh was an expert and cocktails. And the food at the deco bar was amazing!

10/10

Exceptional

31 Jul 2026

Luis

Nice hotel

10/10

Exceptional

25 Jul 2026

Sandra

Very clean, staff was amazing and close to many activities. Would stay again

10/10

Exceptional

25 Jul 2026

Chadwick

Loved it ...Will stay again for sure

8/10

Excellent

24 Jul 2026

Terri

My room was on a lower floor and the view was of the parking garage and highway. It was hot outside and with the sun shining into the room made it harder to keep cool. Kept the blinds and the black out curtains drawn but still was warm. They have a \"cooling drawer\" rather than a fridge.
Room was clean, otherwise well stocked - safe, robe, slippers, wine glasses and corkscrew, coffee, etc.

10/10

Exceptional

22 Jul 2026

John

It was such a comfortable experience walking into the room. Good bed, good bath. I love that the AC was not an under the window unit. It was quiet except for some re-ocurring noises in the middle of the night

10/10

Exceptional

21 Jul 2026

ivan

Excelente

Partner

10/10

Exceptional

12 Jul 2026

Malynn

My husband and I came to San Antonio for our Granddaughter’s birthday week. We booked another hotel, but we were very unhappy with the place.
When we walked in to the Intercontinental we decided to stay there immediately.
The lobby, the bar, the restaurant and rooms were sparkling. We made use of the gorgeous pool 2 days ina row and even though it was hot, the breeze was amazing as well as the water.
Comfortable beds in the room. Complimentary waters every day. But the staff really set it apart!
Everyone we came in contact with was so helpful and accommodating. It felt like they really cared and that is rare these days. I would 100% recommend this hotel and I now have a place to stay without disappointment to visit my granddaughter.

Partner

6/10

Pleasant

10 Jul 2026

Crystal

Transparency. Would be told one thing, then charged for another.

Partner

10/10

Exceptional

09 Jul 2026

Yahveh

Great stay! Clean rooms, friendly staff, and excellent service. I would stay again. One thing to note: Hotels.com lists some rooms as having a Riverwalk view, but that can be misleading, as the rooms do not actually overlook the Riverwalk.

Partner

10/10

Exceptional

09 Jul 2026

Diane

I enjoyed the Intercontinental Downtown San Antonio stay of 4 nights. The staff including the reception, bar on first floor, the Club Continental Buffet Breakfast and Happy Hour were delightful.

There was a fire alarm at 6 p.m. on Saturday, June 27 and I walked down 452 steps as I was on the 21st floor. It turned out to be a false alarm. It occurred again around midday and finally, there was an announcement that it was false over the hotel intercom. I am elderly and suffered with leg cramps for several days after walking down the 542 steps. Also, the pool was closed for a special event over the weekend;

Very significantly, there was no bell service available when I check out and therefore, I had to get a cart and put all my luggage on it, haul it to the elevator, get it to check out, and then push it to get my car at the valet. This was very strenuous for someone who is 81 years of age and most unsatisfactory.

Diane Finch - Friday, June 26 arrival; check out Tuesday, June 30

10/10

Exceptional

09 Jul 2026

Thien T

I like it

10/10

Exceptional

07 Jul 2026

ana

Nice

6/10

Pleasant

05 Jul 2026

Maxine

The Room, the pool the decor, and the staff was very helpful and Friendly. Thanks to Alfredo.

Self

6/10

Pleasant

05 Jul 2026

Liam

Overall the hotel was good. We were allocated an adjoining room and the sound proofing was unsatisfactory resulting in poor quality sleep for us. I would advise requesting a standard non-adjoining room upon reservation.

Partner

8/10

Excellent

05 Jul 2026

Maria Crystal

Staff was very kind and friendly.

Family_with_children

6/10

Pleasant

03 Jul 2026

Everett

Rooms are very nice, alarms went off in the middle of the night twice and both were false alarms but little communication from hotel. Food is crazy expensive unless you go to the pool. The shop downstairs has limited offerings and closes very early. Only the bars are really open after 8pm on any given night.

Self

10/10

Exceptional

03 Jul 2026

Sekinat

I enjoyed everything about the property. The staff are friendly and courteous. The environment is clean and well maintained. I will definitely stay here again and recommend it to others.

Family_with_children

6/10

Pleasant

01 Jul 2026

Mohammad

Well, after a long drive, when near to PECAN Street Intercontinental hotel in San Antonio around sunset time, called them for self-parking options. They said they don't have self-parking, only valet parking, though I saw self-parking option @ 80% off while making reservation via hotels.com . When we arrived at the hotel's valet parking, i inquired with them about the self-parking option, and they said yes, but its in the next building out in the street. So i found the parking structure, located diagonally across the hotel, parked there and paid via parking facility's website using their QR scan code Visible on walls. During parking I got few mosquito bites, and my wife got few mosquito bites too at the hotel's valet parking area where she was waiting for me. Then finally we reached to the check-in counter. I mentioned to the receptionist about the 80% self-parking discount, and they knew all about it, and gave me a code to use while paying for the self-parking. I was able to claim the discount when re-accessing my parking details.
After a trip to Riverwalk that night, while sleeping tired, next early morning around 4.30am, Emergency alarm beeping and asking all guests to vacate the rooms immediately and go to stairs. We heard on the floor, Guests started leaving their rooms. We got ready in few minutes to leave and I called the operator if still is emergency, and they said, no it was a false alarm, but they did not make any announcement for it being a false alarm.

10/10

Exceptional

30 Jun 2026

Krystal

Everything was so lovely and nice. Scenery was beautiful. The only thing is they don’t have complimentary breakfast but they do have a restaurant that serves breakfast. But pool was nice and clean and they also have an area where you can just relax and kick your feet up and have a drink.

Family_with_children

8/10

Excellent

30 Jun 2026

Enrique

Great place the staff were very helpful everywhere we went was walking distance. We didn’t have to use our car to go eat the only time we used the car was to visit the aquarium really nice also. The Riverwalk is right beside the hotel so we only had to walk or the hotel has an elevator leads you to the riverwalk Great people.

Partner

10/10

Exceptional

27 Jun 2026

Alberto

Estimados anfitriones,

Queríamos expresar nuestro más sincero agradecimiento por la maravillosa estancia que tuvimos. El personal fue excepcionalmente amable y atento en todo momento, haciendo que nuestra visita fuera muy agradable. Las habitaciones eran realmente hermosas y acogedoras. Sin duda, nos sentimos muy bien atendidos durante toda nuestra estancia. Esperamos poder volver a visitarlos pronto.

Partner

6/10

Pleasant

21 Jun 2026

Angel

All was great but it’s the 2nd time i have stayed and they charge me twice for the room and

10/10

Exceptional

03 Jun 2026

Felecia

100% would recommend this place. It’s beautiful and their food is so fresh. Staff is awesome they always take the time to check in on you.

Partner

10/10

Exceptional

30 May 2026

Peter

Helpful staff

Partner

10/10

Exceptional

28 May 2026

Roy

Great location. Entire hotel was clean and orderly. Staff all went above and beyond to help make our stay comfortable.

Partner

8/10

Excellent

25 May 2026

Christy

I enjoyed my stay here. It was close to a lot of places so I was able to just walk everywhere instead of getting Uber. I do wished my room had a bathroom fan and microwave or fridge so I wasn’t able to save any of my leftovers when I ate out. Other than those issues, I would still book here again.

6/10

Pleasant

24 May 2026

Nathan

It was a great hotel. Very clean and centrally located. The issue I ran into was that my AC in my room wasn’t working even after calling and having the maintenance engineer come to “fix it”. I really wish this wasn’t the case as it was a great hotel, but unfortunately with the AC issue, I wasn’t able to sleep during my stay.

Self

10/10

Exceptional

23 May 2026

Ernesto

Excellent staff and hotel.

Partner

8/10

Excellent

17 May 2026

Pedro

Clean room and amenities. As an Intercontinental is supposed to be. The location is convenient but it is not in the most commercial/crowded part of the river walk. That can be good if you want more calm vs the Hyatt or the Westin. Parking location in the next block for US$30/night + taxes

Partner

10/10

Exceptional

06 May 2026

Felecia

Everything is as I envision it to be.

4/10

Poor

28 Apr 2026

Jorge

The bar was ok but they laid about the bar in the pool area was close all my stay there

10/10

Exceptional

27 Apr 2026

Michael

Second stay here. 5 stars

Partner

10/10

Exceptional

27 Apr 2026

Frank

Amazing staff, very friendly and great hotel and location.

Self

10/10

Exceptional

24 Apr 2026

Michael

This is an excellent hotel, lovely rooms and service is great would highly reccomend

Partner

10/10

Exceptional

19 Apr 2026

Laurie

Beautiful hotel and excellent rooms! Staff was friendly.

Family

10/10

Exceptional

18 Apr 2026

Marcelo

Great stay, first time at this property

Partner

10/10

Exceptional

18 Apr 2026

Stephanie

Had a wonderful time at Intercontinental hotel. Rooftop bar and pool was a fun! Rooms are very nicely decorated and downtown view was beautiful. Juan at the front desk was friendly and very helpful. We had a wonderful time.

Friends

10/10

Exceptional

13 Apr 2026

Edward

Great place to stay.

Family_with_children

10/10

Exceptional

26 Mar 2026

Christopher

The hotel was beautiful and the staff was very friendly. Definitely will be visiting again in the future.

Family_with_children

10/10

Exceptional

22 Mar 2026

Kimberly

I stayed at the InterContinental Hotel in San Antonio and the experience was excellent from start to finish. From the moment we arrived, the valet service was very welcoming and attentive. The front desk staff was also great — check-in was smooth and they were very friendly.

The room was spotless, very clean, and truly felt luxurious. You can tell they pay attention to the details, which made the stay even better.

We also loved the hotel restaurant. The food was delicious and the service was just as good. The manager was very attentive and made sure everything was perfect during our visit.

This will definitely be my go-to hotel every time I come back to San Antonio. Highly recommended.

Family_with_children

10/10

Exceptional

19 Mar 2026

Jeff

Great property however the pool rarely gets sun in March and they don’t have service to the pool, you have to order inside

Family_with_children

2/10

Poor

15 Mar 2026

Maria Enriqueta

Ac

Friends

2/10

Poor

09 Mar 2026

Leslie

Nice hotel but not great location on the Riverwalk. Valet parking was a ridiculous price of $65 per night and the none valet parking option was in a very sketchy garage. Room was nice and clean, restaurant was good for breakfast. Was not a good choice for going to a concert at the Majestic Theater, walking late at night back to hotel was not safe.

Partner

10/10

Exceptional

02 Mar 2026

Chen Qi

Clean room! Very

10/10

Exceptional

02 Mar 2026

Korie

It was overall great will definitely be back !!

Partner

8/10

Excellent

01 Mar 2026

Alex

Friendly staff.

10/10

Exceptional

24 Feb 2026

IMUETINYAN

great place

10/10

Exceptional

19 Feb 2026

Magnus

Great hotel. Very clean and nice staff. Parking is nearby, so you don't really need valet. $5 for 12 hours on the neighbour public parkinglot.

Great location and nice veiws from the upper levels. Would definitely visit this hotel again.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Brienne

The room is outstanding and the beds are super comfortable.

Business

10/10

Exceptional

03 Jan 2026

Mohamed

Nice

Business_and_leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Carolina

Nice hotel, location and amenities

Leisure Family

10/10

Exceptional

20 Dec 2025

DONALD

Everything was Nice

10/10

Exceptional

19 Dec 2025

Charles

The was clean, staff very helpful and over all amenities.

Leisure Partner

10/10

Exceptional

19 Dec 2025

Sophia

Brand new, beautifully decorated. However 'free breakfast' and compulsory 'amenity fee' utilization requires taxes and gratuities

Business Self

10/10

Exceptional

17 Dec 2025

Sarah

Clean, comfortable room. Very friendly helpful staff and nice bar

Partner

10/10

Exceptional

12 Dec 2025

T

Clean room and nice people.

10/10

Exceptional

03 Dec 2025

Adrian

Excellent place to stay at

Leisure Partner

8/10

Excellent

01 Dec 2025

allison

Location near the River Walk

Leisure Family

8/10

Excellent

30 Nov 2025

Mitchell

Great bar and restaurant. Small/med side king room but all refurbished and plush bedding and pillows. Very clean. Easy direct access to River Walk.

Leisure Partner

4/10

Poor

29 Nov 2025

Jason

The check in was lacking in communication and professionalism. We had to get a manager involved even though we had a confirmation number. We extended the stay for Sunday night through Hotels.com and the Office said there was nothing on file. They charged our guest $$$ for one night. They even tried to charge for 2 nights. We will be disputing this charge. This was the worst experience to date. The front desk was inexperienced and unprepared.

Business

10/10

Exceptional

28 Nov 2025

Aynsley

Staff was very helpful and friendly. Rooms were very clean.

Business_and_leisure Family

6/10

Pleasant

24 Nov 2025

Esmeralda

There was trash left on drawers

Family

10/10

Exceptional

24 Nov 2025

Erik

GrI at experience. Staff was very helpful and room was very clean

10/10

Exceptional

13 Nov 2025

Marianne

Comfortable room. Easy to walk to the Alamo and the Riverwalk.

Partner

10/10

Exceptional

12 Nov 2025

Jesus

Everything was perfect we did have a little inconvenience with the fridge but it's okay. We had a wonderful stay very convenient to walking everywhere and very close to the river walk.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Michal

Best ever

10/10

Exceptional

11 Nov 2025

Kelisha

My stay here was perfect! I stayed with family and my dog. The highlights were the professional, friendly staff, clean modern rooms, and the location was perfect!

Leisure Pet

10/10

Exceptional

10 Nov 2025

Jean

Courteous front desk staff. Extremely clean room, hallways, lobby - entire building. Lovely breakfast.

Leisure Friends

8/10

Excellent

10 Nov 2025

David

Room spotless staff strictly average. Poor reception service overcrowded.Valet parking under pressure due to event

10/10

Exceptional

09 Nov 2025

Amber

Love this hotel !

Leisure Friends

10/10

Exceptional

05 Nov 2025

Alexis

The room was clean and well maintained. We enjoyed our stay and would recommend others to stay here as well. The valet service was hassle-free and worth the additional cost.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2025

Tammy

Room was very clean. Wall unit was blowing cool air, even with thermostat turned up. Staff were very nice and accommodating.

Leisure Family

10/10

Exceptional

03 Nov 2025

Qui

Beautiful property nice and clean and excellent beyond my expectation will definitely recommend

10/10

Exceptional

03 Nov 2025

David L

The room and the overall property was well maintained and very clean. Staff was very professional and extremely courteous. I like this area because it was very quiet.

10/10

Exceptional

03 Nov 2025

Timothy

Very nice hotel

Leisure Family

10/10

Exceptional

02 Nov 2025

William

Not really close to river walk main area

Leisure Self

4/10

Poor

01 Nov 2025

Saleh

The front reception was rude

Leisure

10/10

Exceptional

31 Oct 2025

crystal

Wonderful service, food, and spacious room.

Leisure Family_with_children

6/10

Pleasant

30 Oct 2025

Don

Bar selection was fine. Did not attempt any of the onsite restaurants.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Cheryl

Yes breakfast was fresh, environment welcoming, elevators fast, staff very accommodating.

Leisure Partner

8/10

Excellent

27 Oct 2025

Tanya

Staff was wonderful and the Sunday Jazz brunch was great! Only thing we didn’t like was the location on the river walk. It’s not close to any of the restaurants or shops

Partner

4/10

Poor

26 Oct 2025

Laura

When we checked in, they accidentally charged me $900 instead of deposit of $150 because they double charged me for the room that I had already paid. I had to have them fix it, but my bank still showed it as pending so I couldn’t touch that money. We paid for a River view and yes, we could see the river, but it wasn’t pretty where we were so would definitely bypass on that part. There was a rock band outside the hotel that it felt like we were in, that lasted us until midnight. Our toilet kept running and our TV wouldn’t turn on so we decided to switch rooms. Got a $100 credit towards the restaurant for the inconvenience. When we went to check out, they had no record of the hundred dollars. They did end up giving it to me. We had breakfast before checking out and my omelette had the wrong ingredients and was cold. Everyone else seemed to like their food. At the end they charged for my order and then I got charged for fresh fruit and berries or something like an additional $30 so I had to have them take that off. Kind of a mess TBH.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Robert

We came in for the Paul McCartney concert. I have stayed there before, and guest services are fantastic!

Partner

2/10

Poor

26 Oct 2025

Sean

Terrible, extremely late and delayed check-in managed poorly by the staff with no proactive communication and essentially quite rude. Parking directions lacking and expensive. Didn't bother with breakfast as too expensive and crowded.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Lisa

The hotel was sold out that evening but the staff was very friendly and accommodating. Our room was available right when we checked in.
Highly recommend staying at this hotel.

Leisure Family

10/10

Exceptional

26 Oct 2025

Michael

Hotel is new and maintained well, room is and amenities are excellent, super comfy bed, and seems like a lot of thinking done for every detail.
Staff is welcoming and check in on you throughout your stay to ensure you are enjoying stay or help with anything you need. Nice vibe at Bar and live jazz music on Friday night. Just great hotel to stay and come back to

Leisure Partner

10/10

Exceptional

20 Oct 2025

Peter

The Hotel room was modern with added measures of comfort which include luxurious robes and slippers, mini fridge, excellent bed and sleep comfort, desk area and bath with walk-in shower. The city view was wonderful and our upper floor room was very quiet. The breakfast offers a wide variety of excellent food. Austin at the front desk gave us great rooms for ourselves and friends.

The concierge, Danny, was very accommodating and helpful. He actually dropped us at a nearby restaurant we requested to assist us in saving time on our one day visit. Sylvia checked us out and provided a quick and smooth exit.

We self parked on Solidad street and it was only a one minute walk to a secure parking garage.

All of the staff was excellent and friendly. The Intercontinental IHG was only a few blocks north of the Riverwalk and very accessible. We are very pleased with the location of the hotel in relation to the RIverwalk.

I highly recommend the IHG Hotel (5 star) for comfort and very helpful and friendly staff. We will be back and thank you for a great stay.

Friends_and_family Friends

8/10

Excellent

20 Oct 2025

Lorraine

It was just ok, I wish o knew I would be spending more money than expected if I booked my tripod though a third party. This was not on the website , then once I was charged at the hotel I was charged double the price. It was a mistake but it was a expensive mistake, that I have to wait and get fixed

Leisure Partner

10/10

Exceptional

18 Oct 2025

Diana

Staff is very nice. Rooms are very clean.

10/10

Exceptional

14 Oct 2025

Sean

Hotel iteself was very nice, staff were very friendly and helpful but several homeless people around the area of the hotel. A block away saw someone defecating on the side of the street.

10/10

Exceptional

09 Oct 2025

Eboni

Amazing hotel! Don’t plan on ever staring anywhere else when I visit San Antonio!

Partner

10/10

Exceptional

08 Oct 2025

Sandra

Beautiful hotel

10/10

Exceptional

05 Oct 2025

Fred

We have been looking for a place that we love for awhile now. Our kiddo is at Trinity so we visit often. We finally found it. Great staff, very kind and accommodating. The room is gorgeous. We like to have a suite. The room is well decorated, comfy couch and nice bar area. Great bed and bedding. Very quiet. Restaurant was great we went both nights. We will def be back. Loved it.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Angel

Great