Hotel Gibbs Downtown San Antonio Riverwalk

United States , San Antonio - TX
SAN ANTONIO, 105 N Alamo Street
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100 reviews shown

2/10

Poor

09 Jun 2026

Abelina

After a long drive, my daughter and I want to get shower and sleep to rest. We check in and went to the room.
The room was dirty the flor stained, the sheets were stained with paint I imagine with makeup, lipstick or something, the shower with something slimy looked disgusting. I went downstairs and I talked to Jonh, his answer was I’m not the housekeeper I don’t have any control about that. I asked to speak with the manager, his answer was she is not here.
I said can you please change me to another clean room, his answer was we don’t have no rooms available, I said I don’t believe that and he raised his voice and he told me I front of the people are you calling me a liar, I said I never used that word he said yes you did.
I went to my room and I started chatting with a representative of Expedia, the lady was nice and she tried to help me the best she could. She called Jonh and he told her if she wants to leave I wait for her to check her out and I give her a full refund, at that point he wants me to kick out from the hotel, I told the lady the only I ask is a clean bathroom and bed to rest. I think if you pay for a hotel room, they need to provide a clean room right?
I didn’t leave because it was almost 1 in the morning and the other hotels if you reserve because is the next day your check in is a 4pm.
We stay in the room, we take off all the sheets from the bed we put sweaters and we sleep with no blankets. Never going back to that place… worse experience ever.

Family

10/10

Exceptional

08 Jun 2026

Lezetta

My check in was at 3:00 but I arrived two hours early and Ms. Michelle help me to get in a room I could check in early in. She was pleasant to speak with and the rest of the stuff was also respectful and helpful too. They made sure I had everything I needed while on my trip.

Self

2/10

Poor

08 Jun 2026

Zoila

This property is being neglected, is a beautiful building in a prime location, but noone is taking care of the property.
My room was not clean, the sheets and pillow cases had blood, I was so disappointed and disgusted, they didn’t have housekeeping so to fix the problem was to give me clean sheet so I could change the bedding.
I checked out and I am never going back.

Family_with_children

10/10

Exceptional

08 Jun 2026

Amanda

Amazing staff and clean room!

Friends

8/10

Excellent

05 Jun 2026

Kendra

Amazing staff! Room was mostly clean except under the bed. There were some candy wrappers and small pieces of crumbs just underneath the bed. Rest of the room was very clean. Loved the wine bar just downstairs! Amazing wine! Good breakfast. Wish they had a pool though.. Other than than that.. great location and would absolutely stay again!

Family_with_children

10/10

Exceptional

05 Jun 2026

Enrique

Great location for downtown SA (right next to the Alamo), friendly staff, great breakfast to kick off the day. Our room was also ready before noon which was a nice surprise!

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Susana

We got there early Tuesday morning on June 2 and the night clerk and the manager were very helpful and was able to get us a room that morning. We will be going back and will stay at Gibbs hotel. Breakfast was very good coffee was excellent. Thank you for the great stay.

Partner

6/10

Pleasant

04 Jun 2026

ADRIANNA

The bathroom and shower needed attention it was dirty and moldy.

8/10

Excellent

03 Jun 2026

michelle

Lovely old hotel with be

6/10

Pleasant

03 Jun 2026

Ryan

Rooms a little small and somewhat cleab

10/10

Exceptional

02 Jun 2026

Ivan

Just perfect 👌

10/10

Exceptional

01 Jun 2026

Elizabeth

Beautiful hotel & friendly staff. Love that it also had a full breakfast bar included.

Family

8/10

Excellent

01 Jun 2026

Dustin

We enjoyed our stay at Gibbs Hotel. The staff was very helpful, especially the lady who worked at the front desk. She was dressed for Fiesta and gave us advice for things to do. The hotel is right next to The Alamo and an easy walk to Riverwalk.

Partner

10/10

Exceptional

31 May 2026

Synthia

The breakfast was surprisingly very good and high quality. The location was great and it was in walkable distance on wear i needed to go. The only con is the daily parking was like $100.00 for two nights was in my opinion expensive just to keep my car park.

Self

2/10

Poor

31 May 2026

Deepak

Nothing was clean… rooms were smelling

Friends_and_family Family

10/10

Exceptional

31 May 2026

Curtis

Great spot to stay! Comfy, updated, and right by the Alamo! Parking down there can be tricky and costly, but the whole of the hotel was excellent! Parking is just a note to all who don't think to include that in a downtown setting. I didn't. The hotel was just great though.

10/10

Exceptional

30 May 2026

DeLisa

Our stay was wonderful! The shower was such that we wanted to take it home. The home cooked breakfast was superb!!! The staff was friendly and helpful! The only downside was the amount of construction that infiltrated the downtown area. I highly recommend this hotel for your next visit to San Antonio.

Partner

10/10

Exceptional

30 May 2026

Tim

Great location in a historic building. Right across the street from the Alamo and just above the Riverwalk. Rooms are small but clean.

Partner

10/10

Exceptional

29 May 2026

Juan

Servicio al cliente excelente

Family

10/10

Exceptional

28 May 2026

Luis Alejandro

Solid hotel to stay at. Comfortable bed.

Partner

10/10

Exceptional

28 May 2026

Dalia

Great staff,,, excellent full breakfast and walking distance to fun.....

Self

10/10

Exceptional

28 May 2026

jose

Very close to river wall

Partner

10/10

Exceptional

27 May 2026

Ruth

We stayed one night at Hotel Gibbs for a graduation dinner and really enjoyed our visit. The location was perfect, especially with my husband working at the Alamo.

What stood out most was the historic charm and nostalgic feel of the hotel. From the beautiful marble walls in the hallway to the classic details throughout, it felt like stepping into a piece of San Antonio history. The complimentary wine sample was a nice touch, and our room was very comfortable and relaxing.

Partner

10/10

Exceptional

26 May 2026

Mary

Great location, odd furnishings and room layout

Partner

10/10

Exceptional

25 May 2026

Kendrea

Wonderful hotel! Beds were so comfortable!

Family

10/10

Exceptional

24 May 2026

Cynthia

This hotel is in a quiet location caddy corner to the Alamo. There is construction in the area so it’s a bit of a challenge to get there by car. Great value for money!! Included with everyone’s stay is a complimentary breakfast buffet w plenty of choices. The hotel dates back to 1910 w old charm but the rooms feel high end with modern amenities. This is by far the best sleep I have had with hotel beds in a LONG while. Friendly staff too!! location within a minute by foot to the Alamo and Riverwalk and all sorts of bars and restaurants around. They offer complimentary wine tasting but with a promo at the end of tasting. Skip it. We live in San Antonio and chose the hotel for proximity to a wedding venue. We loved it here!

Friends_and_family Family

6/10

Pleasant

24 May 2026

Lance

The room was really really small for the price. Compared to to my last hotel room for the same price. Shockingly small.

Self

10/10

Exceptional

23 May 2026

Adrian

Breakfast was great, staying across the street from the Alamo was awesome. Exceptional hotel. Solid anniversary trip. Thank you Hotel Gibbs would love to come back with my wife.
Ps. Beds are extremely comfortable. Set 3 alarms.

Partner

10/10

Exceptional

23 May 2026

ROSHNAI

Very cute hotel and location cannot be beat

Partner

10/10

Exceptional

22 May 2026

Christopher

The breakfast was amazing and the rooms...you can't beat the location or price. Great historical building too.

Self

6/10

Pleasant

22 May 2026

Ernie

While the hotel was quaint and well located within the center of the city, my spouse and I had a hard time opening the door which kept getting stuck. The room was small and had a view of a brick wall out both our windows. The breakfast was fantastic with a good variety of items to choose from. The drinks available at the bar at the end of the day were even better. The cost to benefits ratio is fair considering what it cost to stay at this location.

Partner

8/10

Excellent

22 May 2026

Thomas

We came for a short trip and for the location & cost, it was perfect! In the heart of downtown within minutes and even seconds of amazing spots to explore. Hotel was nice & served its purpose. Would come back to stay again and visit!!

Family

8/10

Excellent

22 May 2026

Sheila

The breakfast provided was very good. Room was smaller than expected.

Self

6/10

Pleasant

21 May 2026

Crystal

Bathroom was not cleaned well, particularly the shower. There was mold along the ceiling, wet spots on the walls throughout the room, moderate dust, and tons of scuffs/marks on walls/footboards throughout the building main floor and room floor. Broken &/or chipped floor tiles were a plenty, and the grout in the bathroom was various shades of gray to black with age/dirt. AC vents/registers were in DIRE need of a good cleaning, which doesn't bode well for condition of the ducting...
Windows did not appear to have been cleaned inside or outside in some time, albeit SA has had a lot of rain in last couple months and there is an active construction site next door.
Love the historic nature of the building, just wish they kept up with the maintenance better.

Partner

10/10

Exceptional

20 May 2026

Randy

Great stay - really good breakfast spread in the morning.

8/10

Excellent

19 May 2026

Julissa

The room was Ok quite small, but decently clean some stains on pillow cases and sheets but smelt washed, Shower floor tile needs cleaning, A/C inside room was set at 70 but didn’t cool very well.

6/10

Pleasant

18 May 2026

Yamilette

Clean and good breakfast

Family_with_children

10/10

Exceptional

17 May 2026

Samuel

This is my second time here
I like the location , great staff

Partner

10/10

Exceptional

17 May 2026

william

The hotel met all of our expectations. It was fun and centrally located. The charm was cool and the haunted idea was great for us!

Partner

10/10

Exceptional

16 May 2026

Amy

Lovely, friendly staff, excellent experience

Partner

10/10

Exceptional

16 May 2026

Sarah

A bit tricky to get to the property due to construction. Check in was seem less and the lady at the counter was nice and helpful. Beds were very comfortable. Interesting property and steps away from the Alamo. No ghost activity (bummer) but the historical charm of the hotel was still pretty cool. The breakfast was not as good as I expected from reading reviews, but it will do if you want something fast and free. I'd stare here again.

10/10

Exceptional

16 May 2026

Katherine

The staff were all so amazing and kind. Sarah recommended awesome restaurants and everyone else was so accommodating. I would absolutely stay here again

10/10

Exceptional

16 May 2026

Michael

Room was great, spacious and clean. No complaints - would stay again. Valet parking was easy and hotel was in a great location!

Partner

10/10

Exceptional

15 May 2026

Summer

Construction but worth the location!

10/10

Exceptional

15 May 2026

Natalie

Clean

4/10

Poor

15 May 2026

Alana

The room was so bad I didn’t want to shower there because I would probably feel more dirty.
Everyone at the front desk are fantastic!

8/10

Excellent

12 May 2026

Lexi

Room was clean but bathroom shower had a tiny bit of pink mold

Partner

10/10

Exceptional

10 May 2026

Svetlana

Clean rooms. Good location.

Family

10/10

Exceptional

09 May 2026

Matthew

The room was small but very cozy and the air conditioning was fantastic. The staff was super welcoming and helped us figure out what we needed to get parking settled up. Breakfast buffet was one of the best I’ve ever had at a hotel (they had delicious carne guisada). Such a wonderful one night stay!

Partner

10/10

Exceptional

08 May 2026

Elgin

Very good breakfast..friendly service at the reception and good rooms..price is a little bit high and extra for parking are the downside of the hotel

10/10

Exceptional

08 May 2026

Karen

Perfect location. Friendly staff. Great breakfast and a cool historic vibe

Partner

10/10

Exceptional

07 May 2026

Monroe

Great breakfast

Friends_and_family Family

10/10

Exceptional

05 May 2026

Victoria

The rooms were so cute! Convenient parking lot literally next to the building. Also had valet who went above and beyond! The front desk associate that helped me was so sweet, I met her only briefly, she made my check in a breeze!! I loved the wine tasting. The bartender there was so sweet even though we showed up 40 mins prior to closing. I will definitely re-book here again in the near future!

10/10

Exceptional

04 May 2026

Wenchen

Friendly staff

10/10

Exceptional

03 May 2026

Esteban

We had an amazing time! I reserved several rooms for a conference and we had a great stay. Sarah was my life saver and helped me with several hiccups I had. Thank you Sarah, and staff!!

As for the design of the rooms-full length mirror placement… well played.

Business

10/10

Exceptional

02 May 2026

kimberly

Best breakfast ever!

Partner

10/10

Exceptional

02 May 2026

Lew

This is an historic old office building that was converted to a hotel. The staff was friendly, the room was clean and the bed was very comfortable. The free wine tasting was a nice bonus. The breakfast was very good. I’d definitely stay there again.

Partner

6/10

Pleasant

29 Apr 2026

Kayleigh

Unfortunately our room was dirty. The shower had hair all over it, there was a used half bar of soap in the shower, and stains on the comforter.

Family

10/10

Exceptional

28 Apr 2026

William

Great

4/10

Poor

28 Apr 2026

Blake

There was a couple of roaches crawling around in computer area and the breakfast was 50/50.

Family_with_children

10/10

Exceptional

26 Apr 2026

Stephen

This was a great place to stay. Just a few minutes walk to the River Walk and all kinds of shops. The room was clean, and breakfast was a buffet of sausage/bacon, potatoes, eggs, tacos, and a bunch of other food. Staff were very friendly and helpful. Will definitely stay here again!

Partner

8/10

Excellent

26 Apr 2026

David

No pool 😩😩😩

Partner

10/10

Exceptional

26 Apr 2026

Josiah

Beautiful historic hotel! The staff was so personable, the breakfast was great, and we loved the floral winery attached to the hotel. We parked about 5-7 min walk away for $15 per day. We will definitely come back!

Partner

10/10

Exceptional

24 Apr 2026

Samuel

Breakfast was good and fresh.

Partner

8/10

Excellent

24 Apr 2026

Brenda

The breakfast was great!

10/10

Exceptional

23 Apr 2026

Chad

Yep

10/10

Exceptional

19 Apr 2026

Kacey

It was quaint, sweet and perfect for our night in San Antonio! The complimentary breakfast was wonderful especially the carne guisada tacos! Being able to walk to the River Walk is a huge bonus!

Family

8/10

Excellent

18 Apr 2026

Steve

Easy walk ability. Convenient location. Need more housecleaning staff.

Partner

8/10

Excellent

18 Apr 2026

Brandon

We stay at Hotel Gibbs every time we are in San Antonio. The staff is incredible. Always have been over the years! I will say, the rooms are usually top tier and clean, but there was obvious wear and tear in our room. The bathroom showed a lot of wear and tear and there were somethings missed when cleaned, like the hair in the shower. The tvs in the room are dated, cant connect to any apps to stream. Small things, but for the cost of the room these things should be kept in mind for the future. The construction next door sucks, being woken up at 6am on a Saturday blows lol, but not the hotels fault!

8/10

Excellent

17 Apr 2026

William

The room and staff was absolutly wonderful.Wine tasting was fun.

10/10

Exceptional

16 Apr 2026

Lynn

Beautiful old facility with classy upgrades.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Angie Mortensen

Great location and beautiful antique building.
Everyone we dealt with was very friendly

10/10

Exceptional

13 Apr 2026

Jayla

Super cute hotel with an amazing breakfast!

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Sonia

Room clean minus the vents… start excellent and attentive, breakfast very tasty

Partner

10/10

Exceptional

12 Apr 2026

Kathryn

Amazing! Staff is the friendliest and the hotel was beautiful. Made my stay feel special. My husband and me needed a get away weekend and this hotel does not disappoint. Can’t wait to come back. 10/10 recommend

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Ruby

Such a wonderful place to stay! We picked this hotel as its close to the Majestic and restaurants. The hotel had so much character and original architecture. Bed was so comfy. Breakfast was complimentary which was a bonus and it was all delicious to include the coffee----some of the best tasting coffee. We will definitely come back! Not too mention Sara at the front desk is amazing. Great service!
Only cons: no hotel parking and valet is a different company it was $45 extra. We parked right outside the hotel with valet and in the morning we sqw our camera and someone hit us on the side. Thankfully our cybertruck was fine, but the other car had some much deserved damage. This is on valet IMO. Overall, the hotel, staff, breakfast, amenities made it all worth it! Oh and you have to try the wine bar there, very good wine.

Partner

10/10

Exceptional

12 Apr 2026

Malinda

Yes the breakfast bar was fresh and really good.

Partner

6/10

Pleasant

09 Apr 2026

Gissel

I enjoyed the wine bar.

8/10

Excellent

09 Apr 2026

lloyd

staff was very helpful and friendly to us. breakfast menu needed to have meat/protein added.

Family

10/10

Exceptional

09 Apr 2026

David

This was a great choice for staying in central San Antonio. You can literally throw a rock and hit the Alamo from the front door of the hotel. So great access to the Alamo grounds and just a short walk from there or the hotel to River Walk. Lots of great bars and restaurants in the area plus lots of museums and other attractions. It's a historic hotel that has been renovated so the room was clean and modern with a comfortable bed and good amenities. Of course being a historic hotel, the walls and windows are thin so you will hear some noise but that's to be expected in an old building. The staff was very friendly and helpful and the in house breakfast was better than most hotel breakfasts which was nice. One thing to know - there is no parking so you either have to valet your vehicle at the hotel for pay for parking in a nearby parking lot. So be prepared for the added cost to park. But all in all this hotel was a great choice I would definitely stay there again.

Partner

10/10

Exceptional

06 Apr 2026

David

Location! Right next to the Alamo, and a short walk to Riverwalk. This was a wonderful, classic hotel. Room wasn't ready at check-in time but staff was over the top apologetic, offered a free wine tasting in the connected wine spot, and communicated well. No issue. Stuff happens. The only thing I suggest is the A/C vents in the room we stayed in (216, I think) need a good cleaning.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Alan

The room was clean and comfortable. The help were very helpful

10/10

Exceptional

04 Apr 2026

Jill

Clean room, very quiet couldn't hear anyone else so was very surprised to see lots of guests at breakfast, staff was very friendly!

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Francisco

Great

10/10

Exceptional

04 Apr 2026

Dennis

Great Value

Partner

10/10

Exceptional

03 Apr 2026

LISA

Breakfast was amazing! And a wonderful variety of food and beverage available
Room was quaint
Staff very polite
Only wish late check out was 12, not 1130

Business Family_with_children

8/10

Excellent

03 Apr 2026

Ricardo

Very cool hotel , close to everything

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Ingrid

Great place and location

Family

10/10

Exceptional

02 Apr 2026

Zhenying

Beautiful hotel in great location, and The staff was amazing, Clean room. We enjoyed our stay.

Family

10/10

Exceptional

02 Apr 2026

Leon

Great breakfast

Partner

10/10

Exceptional

02 Apr 2026

Lisa

Breakfast was good plenty of options

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Ryan

Everything was great!

10/10

Exceptional

01 Apr 2026

Aurora

Staff was super friendly, breakfast was way better than I expected for a free breakfast, great location - walking distance from the river walk, right next door to the Alamo.

Family_with_children

10/10

Exceptional

31 Mar 2026

Tajinder

Excellent

Family_with_children

10/10

Exceptional

31 Mar 2026

Tammy

A sweet, hidden gem right across the street from The Alamo, two blocks from the Riverwalk, and very close to restaurants, shopping, sightseeing, all within a very reasonable price.
Fantastic complimentary breakfast with foods prepped on site, nice wine bar, valet parking, with self outdoor parking next door. Parking garages nearby, too.
The hotel building itself is historic. They have done a nice job of keeping building history, but the rooms were nicely upgraded, clean, comfortable beds, workout room, nice staff at checkin, conveniently located to many things.
We really enjoyed our stay & will return.

8/10

Excellent

30 Mar 2026

Elizabeth E

Excellent customer service.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

Gabriela

Good experience

10/10

Exceptional

27 Mar 2026

PAUL G

The room was clean and full of historic character while being fresh and stylish. The breakfast selection was very good.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Tracy

Beautiful architecture and interior. Beds were comfortable enough. Bathroom was on the small side and they could use some WD40 on some of the hinges since the doors are so heavy. I would also recommend house keeping check under beds occasionally, looked to be dust from 1909 under both beds in the room.

Family

10/10

Exceptional

24 Mar 2026

Randall

Great hotel