Home2 Suites By Hilton San Antonio Riverwalk

United States , San Antonio - TX
San Antonio, 118 Soledad Street
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100 reviews shown

10/10

Exceptional

11 Apr 2026

Sylvia

It was all good. Valet workers were very distracted though.

Family_with_children

10/10

Exceptional

11 Apr 2026

Adrian Ames

The staff was extremely helpful and friendly and courteous and kind. Very respectful of rental car property. Sorry but never made it to breakfast so cant add review. Room was very clean and spacious. Loved the area and location of everything, all within walking distance. 100 out of 10 review. Highly recommended.

8/10

Excellent

05 Apr 2026

Jelena

Clean room. Ok breakfast. Needs updates. Nice to have coffee refills though the day… need free parking- valet parking is too expensive. Cool longhorn cow at the entrance

8/10

Excellent

04 Apr 2026

Jeffrey

Great location but pool was closed.

Partner

10/10

Exceptional

04 Apr 2026

Kyle

Loved the service and the room itself. Was cleaned daily and fresh towels were replaced everyday and I absolutely loved it. Would definitely recommend here!

Family_with_children

8/10

Excellent

02 Apr 2026

Vanessa

Great location right on the river walk. You can literally walk down to the river walk from the hotel property. Main reason for not 5 stars is that the hotel pool was out of commission our entire stay. Otherwise very clean room and no other complaints. I would stay here again.

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Michael

we had a a queen corner room with a huge balcony overlooking one of the side canals of the riverwalk. It had. two chairs and a table. The kitchen had a dishwasher, small sink, microwave and a full-size refrigerator that had a top freezer. The seating space had a pullout sofa bed. My main complaint is that the room had only one sort of flimsy desk chair otherwise there were no chairs in the room. It did have a pullout table, but no chairs. The bathroom was decent sized. Breakfast was very interesting. The hotel had two separate serving areas that were connected by a seating area. The breakfast areas serve two different Hilton Hotels and you can move between both sides choosing from different breakfast items. One side was more of a take and go for a quick breakfast the other side usually had hot items from which to choose and items changed daily. My main complaint about the hotel is that there is no easy access through the hotel to the Riverwalk. The only way to reach the Riverwalk, in the hotel’s present state, is to go outside and walk around the corner and then walk down several flights of stairs to get to the Riverwalk. The elevator is inoperable.

10/10

Exceptional

01 Apr 2026

Cameron

Nice rooms and good breakfast, but they are cleaning up at 10am on the dot

2/10

Poor

01 Apr 2026

Lining

We were very excited for our vacation in San Antonio . Upon check in ,we wee told our reservation was cancelled . The woman at the front desk was incredibly rude and She claimed they had tried to reach us through Expedia and by phone that day . but we were traveling the whole day from Canada never received any notification or missed calls until after we had already shown up. We had made this reservation three weeks in advance, and it was confirmed by Expedia, so hearing that it was suddenly canceled was shocking.

When we tried to calmly ask questions and figure out what happened, she dismissed us and made us feel like the situation was somehow our fault. There was no effort to help resolve the issue. Instead, we were told that the only way to stay that night was to pay more than double our original booking price. It honestly felt like she was upset that we were even there trying to check in.

We felt completely unwelcome and uncomfortable, we had to find another hotel in the middle of night .

Would stay away. Definitely do not recommend.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Sonja

We stayed for a night for a family dinner and even though we arrived late, they were super helpful and friendly. I accidentally left my parking pass and the valet came to find me and give it to me!!

10/10

Exceptional

30 Mar 2026

Magda

I stayed at the Home2 Suites by Hilton San Antonio Riverwalk from March 24–27, 2026, and it was a great experience. The location is perfect—right by the River Walk, with easy access to restaurants and everything downtown has to offer. It’s also adjacent to the River Rock area, which made exploring super convenient.
One of the biggest reasons we chose this hotel was how close it is to Lackland Air Force Base—only about a 15-minute drive, which was ideal for attending events there.
The hotel was clean, comfortable, and the staff was welcoming. Overall, you really can’t go wrong staying here if you want a central location near the River Walk and quick access to Lackland.
⭐ Highly recommend!

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Douglas

Breakfast was very basic but well stocked.
Room was nice and well equipped to handle what we needed

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Lacey

Hotel staff were friendly and helpful. Good location to walk to activities and restaurants. Breakfast was good. Room had a slightly funky smell but not alarming or terrible.

Family_with_children

8/10

Excellent

28 Mar 2026

John

Could not use Hilton honors, bugs in the room, overall not bad.

Partner

10/10

Exceptional

28 Mar 2026

Faustino

Great service

Family_with_children

10/10

Exceptional

27 Mar 2026

Karina

Great place to stay...wonderful location.

6/10

Pleasant

27 Mar 2026

Lindsey

The parking situation was very confusing. We opted for self-parking and the valet told us that the self-parking garage was right across the street. When you get there, it asks if you're staying for a few hours or overnight. Originally we chose a few hours because we knew we were going to be driving back out of the garage that evening. When we checked into the hotel, there were no instructions given that we were supposed to select \"overnight\" and choose the day we check out because then it gives you a validated parking ticket for your entire stay. It's my fault for not asking more directly, but when I mentioned this confusion to the staff, their answer was \"the parking garage isn't part of the hotel\". Well then why did the valet give me the impression that it was?

The top sheets of the beds are very scratchy and the beds aren't that comfortable. Also, most of the USB charging plugs that are built-in to the lamps are broken. I mentioned this to the staff and all they said was \"sorry\".

The breakfast was fine although in the actual breakfast area there wasn't cold water or decaf coffee provided. There were limited fruit options (my kids love fruit).

It was nice that we were able to leave our luggage prior to check-in and I also had to have an Amazon package delivered which was nice and easy.

Family_with_children

10/10

Exceptional

26 Mar 2026

Pamela

Everything was great and clan

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Steven

Nice place, conveniently located, friendly and hospitable staff... will definitely stay here again!

8/10

Excellent

24 Mar 2026

Mark

Nice place to stay with family and friends

Family

8/10

Excellent

24 Mar 2026

Christina

Close to everything on riverwalk.
Room large, bed ok pillows soft. Roof top pool nice.

Family_with_children

10/10

Exceptional

24 Mar 2026

James

Everything was great!

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Kimberley

10/10

Exceptional

23 Mar 2026

Erica

Clean! Very nice suite!

10/10

Exceptional

22 Mar 2026

William

The property and staff were excellent! Rooms were very clean and cozy, and the staff were very friendly and knowledgeable of the area and things and places for us to visit. We will definitely be returning very soon

Friends

10/10

Exceptional

22 Mar 2026

Natasha

Great location. Clean rooms. Friendly staff

10/10

Exceptional

22 Mar 2026

Sandra

👍

Family_with_children

10/10

Exceptional

22 Mar 2026

Crystal

I loved the rooms there big and have all the amenities & also clean !!! Will be staying there again in the future!!!

Family_with_children

10/10

Exceptional

21 Mar 2026

Erin

Very clean and spacious. The staff were very friendly. Definitely will stay again and recommend.

Friends

10/10

Exceptional

20 Mar 2026

Randy

One great place to stay

Pet

10/10

Exceptional

19 Mar 2026

Vanna

Pool was a great depth for kids of all ages. Breakfast was a normal hotel breakfast

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Deborah

This property is conveniently located adjacent to the riverwalk, and offers a complimentary breakfast with many good options. It's clean and kid friendly. We would definitely recommend.

Family_with_children

10/10

Exceptional

19 Mar 2026

Dionisio

It was great

10/10

Exceptional

18 Mar 2026

Brock

Room was clean, appliances worked, pool was a little small

Family_with_children

10/10

Exceptional

18 Mar 2026

Mathew

The staff is excellent. They recovered my wife’s laptop in the business area and kept it safe till we returned to get it. Many thanks!!!!

Family

10/10

Exceptional

18 Mar 2026

Tiffany

we loved everything about our stay here

10/10

Exceptional

17 Mar 2026

Marisol

Friendly staff breakfast every morning was good housekeeping was nice in the center of a lot of wonderful places to visit

10/10

Exceptional

15 Mar 2026

Maria

Yes it did

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Karina

Spacious and clean. Nice place for Family

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

jesus

Friends_and_family Family

4/10

Poor

14 Mar 2026

Jennifer

Rooms are large and clean. Walls are paper thin. Traffic noise late at night and before dawn on a street side room was brutal. Had to endure the occupants of the room next to me enjoying sexy time with audible moaning while their bed thumped and literally jostled my bed through the wall well past midnight. Breakfast was decent and what you’d expect from a Homes2. Location was easy walking distance to the heart of the River Walk. Parking is challenging and expensive. Nice to have a wide variety of streaming services available on the tv.

Self

10/10

Exceptional

14 Mar 2026

Luis

Clean room, quiet place

Family_with_children

10/10

Exceptional

13 Mar 2026

Abigail

Hotel room had lot of space and was well kept.

6/10

Pleasant

13 Mar 2026

Lauren

The pool cabana rooms are not connected to the pool. Breakfast is very limited and didn’t taste that great. The pictures make it seem amazing but not worth the price. Check in is at 4 pm which is late in my opinion.

Family_with_children

8/10

Excellent

13 Mar 2026

Daniel

Staff was super helpful despite system issues

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

Beraidid

La habitación estaba limpia, camas duras, sábanas con olor extraño, el personal del front desk pudo ser más amable, el desayuno poca variedad.

8/10

Excellent

12 Mar 2026

Stephen

Great…

8/10

Excellent

11 Mar 2026

Sandra

Clean room, great front desk service . Very low breakfast quality

Friends

10/10

Exceptional

11 Mar 2026

Alberto

The place very very nice and very clean! Great staff ! Rooms were very big and spacious and the breakfast had something for everyone! Def recommend

2/10

Poor

10 Mar 2026

TIGRAN

Overall experience started from the valet which set the rest of the mood. I had reserved three rooms expecting 3 car valet spaces, which we did get but you must expect that each car must have a different phone number which became a big deal with the valet staff. Their communication is poor and seemed inexperienced. Then we proceeded to check in. We reserved 2 of the 3 rooms specifically with River view. Following the advertisment and paying an extra fee, we expected to see the River. One room had no river view at all and the other was a small partial. See the pic attached that is advertised and received as “River view”. The second is a corner piece of the River and the pool was directly in front. It really was pool view rather than River which made the noise of screaming kids from inside the pool impossible to rest. When we presented the situation to the staff, they offered nothing in return; not even a credit of any kind for the extra we paid for the River view. Make sure you know what you’re getting before paying because that is what you’ll be stuck with. That was our experience. Hope you have a better one.

Family_with_children

10/10

Exceptional

10 Mar 2026

martha

Good

10/10

Exceptional

09 Mar 2026

William

Nice hotel in central location

Family

10/10

Exceptional

08 Mar 2026

Kelly

I didn’t realize our bathroom door would be a sliding door that didn’t really close. That was only thing I didn’t care for.

Friends

8/10

Excellent

08 Mar 2026

Marsha

Room showing its age.

10/10

Exceptional

07 Mar 2026

Russell

Valet parking staff listlist and distracted on their phones. My car left double parked insten on delivered in the open valet parking.

Family

10/10

Exceptional

02 Mar 2026

Kaylynn

My stay at Home2 Suites by Hilton was absolutely amazing from beginning to end. The property is cozy yet elegant, with breathtaking views that made every morning feel special.

From the moment I arrived, I felt welcomed. Kevin at the Front Desk was professional, kind, and made check-in seamless. Gabriel from Engineering was attentive and helpful, and Maria C., who serviced my room, did a phenomenal job, the room was incredibly clean, spotless, and fresh. You can truly tell the team cares about their guests and takes pride in what they do.

The location is unbeatable, just one minute from the River Walk! Being able to step outside and immediately enjoy the beauty and energy of the River Walk was such a treat.

And the breakfast area views? Absolutely stunning. Enjoying breakfast with that scenery made it even more special. The breakfast itself was top-tier — fresh, delicious, and perfectly presented.

Thank you to the entire team for making my stay comfortable, welcoming, and memorable. I will definitely be back again!

💕 Highly recommend!

Family_with_children

10/10

Exceptional

02 Mar 2026

Victoria

Great stay

10/10

Exceptional

02 Mar 2026

Elma

Hotel room was very clean. Breakfast was very good variety of food to choose from and staff was very friendly. Hotel was very close to the Riverwalk. We had a great time.

10/10

Exceptional

02 Mar 2026

Heather

The staff was extraordinary!!
Each member was willing to answer our questions, provide needed services, and always greeted us with a smile.

Our housekeeper was Fabulous!
I've never stayed at a hotel with better housekeeping services..
Gabriella always greeted us with a smile and provided us with everything we asked for.

Our 9 night stay was fantastic..and one of my favorite perks...the 24 hour coffee or hot water for tea...thank you!!

Family

10/10

Exceptional

01 Mar 2026

MRJF

Busy city so good to have a spacious well equipped room to come back to

Partner

10/10

Exceptional

25 Feb 2026

Eliacim

Everything was great breakfast was aweskme they had carnitas which was very delicious.

Family_with_children

10/10

Exceptional

24 Feb 2026

Brenda

Staff was friendly. Breakfast was great. The only downfall was even though the hotel is pet friendly there is not a convenient spot to take the dog to do its duty outside.

10/10

Exceptional

22 Feb 2026

Katy

Clean, nice rooms! Staff was friendly and helpful. Right on the board walk, and minutes from great dining. Would recommend the valet, very convenient!

Family_with_children

10/10

Exceptional

22 Feb 2026

Lani

Room was super nice & clean! Comfortable beds. The breakfast and coffee bar were amazing! Would stay again!

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

SABRENA

Everything was great

10/10

Exceptional

21 Feb 2026

Bethanni

Clean hotel, good location.

Friends

10/10

Exceptional

19 Feb 2026

Cory

Great service all the way around

Partner

10/10

Exceptional

15 Feb 2026

Lisa

Perfect stay!!

Leisure Family_with_children

8/10

Excellent

13 Feb 2026

Francisco

Muy bonito el hotel! El desayuno bien! Los únicos detalles son el estacionamiento que es en un edificio al otro lado de la calle y tome una habitación con vista al Riverwalk; pero la vista estaba feita.

10/10

Exceptional

13 Feb 2026

Brian

Overall great experience!

Leisure Family

8/10

Excellent

11 Feb 2026

Randy

Our stay was great! Parking fee per day is a bit outrageous

Leisure Partner

10/10

Exceptional

11 Feb 2026

Gloria

Friendly staff, great location, clean rooms

2/10

Poor

08 Feb 2026

corey

Simply but sadly, suite 801 had bedbugs. I'm allergic to them. I tried to stay there so we were moved to another room, which was a total downgrade so we opted to leave & go across the street to the Element. Going there made the difference. I will never stay at another home 2 suites again. The great thing about it was we were able to get a full refund.

10/10

Exceptional

07 Feb 2026

Patricia

Very clean good breakfast and friendly staff. The view is awesome!

Partner

10/10

Exceptional

05 Feb 2026

Ana

Friendly staff, excellent location, clean and spacious rooms

Leisure Family

10/10

Exceptional

03 Feb 2026

Wendie

The hotel and location are awesome. The hotel is close to everything. When I checked in Kevin went above and beyond with his customer service. The rooms are nice, but the light switches are weird. For example, I would turn on the bathroom light, and the living room light came on as well. I noticed when I came back late at night to take a shower it was all hot water. That was strange as well. The breakfast was good and had a good selection. In all, everything was great for my 1st time being at this hotel. When I checked out the staff was very helpful as well. I definitely recommend staying here.

Self

8/10

Excellent

02 Feb 2026

Laura

Breakfast was good
View of garbage outside room was not. Seeing as it was a more expensive room

2/10

Poor

01 Feb 2026

Laura

I chose a river view & the view was just a bunch of trash from my room & while I was sitting having breakfast. The breakfast was cold. The towels were so old the stitching was coming apart.

Leisure Family

8/10

Excellent

31 Jan 2026

Sarah

Nice place rooms were clean , staff were friendly. Decent free breakfast, coffee was good and available all night if you want. It’s close to the Riverwalk and many restaurants and attractions. We pretty much could do everything with in walking distance. Parking is a little high $55 for valet and $35 a night at the garage.

Leisure Family

10/10

Exceptional

30 Jan 2026

BRENDA

Everything was wonderful.. the staff, breakfast, gym was clean,loved the rooms. So nice to have a kitchen. Also so nice to have a washer and dryer.

Leisure Self

2/10

Poor

28 Jan 2026

Patti l

Paid 120.00 for upgrade to Cabana room. Was given a room facing a brink wall. Also no access to pool from room. I never saw the pool but access was from a door down the hall like everyone else uses.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Sierra

Room was clean, the staff were great and took care of us if we needed anything

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Garrett

Everything stood out at this hotel, and Ahja was amazing at check in.

Leisure

10/10

Exceptional

17 Jan 2026

Noreen

Everything was great from start to finish. The front desk man was amazing. He answered all of our questions then proceeded a map for the nearby sights to see. We had the same young man checking out. I wish I had. Gotten his name.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Sayed

The breakfast is ok, there are eggs, waffles, fruits

Business Self

10/10

Exceptional

14 Jan 2026

Cheryl

The room was amazing, staff always great & the breakfast options all delicious!

6/10

Pleasant

14 Jan 2026

Juan jose

The valet parking system and the Valet App were confusing, so I was unable to retrieve my vehicle on time for my meetings. I was staying 6 nights, and every time I needed my car, I was supposed to pay with the valet app. A few days into my stay, I was getting a text to tip their team before getting my car. I have like 9 CC transactions.

Business

10/10

Exceptional

14 Jan 2026

Denise

Great location

10/10

Exceptional

13 Jan 2026

Kathy

Everyone was very nice and helpful.

10/10

Exceptional

12 Jan 2026

odalys

Great place. Ty

10/10

Exceptional

12 Jan 2026

Susan

Room was very comfortable for us and two adult kids. Love the space to move around and having the kitchen space! Pool and workout room were very nice also! We all enjoyed the breakfasts each morning and workers were attentive to keep food stocked.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Dino

Nice place. Clean and frendly staff. Close to attractions.

8/10

Excellent

10 Jan 2026

teresa

Everyone was super friendly. Room was clean and updated. Breakfast was just average. Yogurt machine was empty for five days, entrees were cold. No gluten free cereal options.

Partner

10/10

Exceptional

09 Jan 2026

Carley

Staff was very kind and helpful as we navigated a new city

Leisure Partner

8/10

Excellent

08 Jan 2026

Constance

Loud garbage truck outside every morning at 6am!! Ridiculous! Need tables and chairs on patio out by River. Rooms huge! Very comfortable

Leisure Friends

8/10

Excellent

08 Jan 2026

James

hot water was poor in shower. shower drain was weak (like standing in a swamp). very noisy started at 5 am with delivery and garbage outside. electric shade on window sucked.. only went up 2 feet.. and to operate you had to push.. buttons over and over to activate.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Justin

From the location to front desk..my family and I will definitely make this location the best spot for us from here on out… loved the hospitality and staff… great customer service need to make this location like all the other ones outside of the new Denver Central Park area, immaculate atmosphere and cleanliness

Leisure Pet

10/10

Exceptional

06 Jan 2026

Annie

We definitely coming back

10/10

Exceptional

04 Jan 2026

Brenda Lynn

Room was great. Comfy bed. Nice staff. The valet people out front are amazing, helpful with area attractions and good food..

Leisure Family

10/10

Exceptional

04 Jan 2026

Melinda

Everything was excellent Clean room, Excellent staff Great breakfast I used the laundry room Only complaint is I wish there was more washing machines & dryers for such a big place Will come again!!!!

Leisure Family