OYO Marine Parade Hotel, Eastbourne Pier

10/10

Exceptional

13 Mar 2026

Veronica

The view was excellent, staff very helpful,room was great value.The outside of Hotel needs a bit of tlc and carpets on floors need good cleaning on 2nd and third floors.

Self

6/10

Pleasant

09 Mar 2026

Christopher

Shops and beach nearby

Self

8/10

Excellent

08 Mar 2026

Stephen

We used to stay here frequently before Covid, it's since changed owners & reviews have been very mixed. We were greeted on arrival & shown to our room. The room was clean, had the usual tea/coffee amenities and a good sized tv. There was an end suite shower room which was clean & had soap & shower gel. There was no hand towel so we had to dry our hands on the bath towels. There were plenty of plug sockets in our room and the WiFi was excellent.

The Marine Parade is very close to the sea front and bars, pubs, restaurants. There is paid parking on the roads but it gets filled up quickly.

Overall we very much enjoyed our stay at the Marine Parade Hotel. Little things could be improved, ie, a second screw to secure the loo roll holder, the shower head is too close to the corner, the only storage was a little frame with a few hangers, a chest of drawers instead of the table with the kettle etc on would have been useful.

For the price we paid we really can't complain & we would certainly consider staying here again.

Partner

6/10

Pleasant

07 Mar 2026

Richard

Yes seaview was good also staff very friendly

Self

8/10

Excellent

07 Mar 2026

rose

Lovely view

Self

10/10

Exceptional

04 Mar 2026

Lorraine

Really lovely Welcome. Such a great location, And a beautiful view.

Self

4/10

Poor

01 Mar 2026

Ian

Room was very small and in need of repair. One of the doors on the shower cubicle came off when I closed it so had to put it back on. Went to pull the curtain and the hook fell off. Indoor TV aerial came off the wall a couple of times. Bathroom didn't have a proper washbasin, it was more like a garden planter on top of the toilet. Nowhere to hang any clothes. The whole hotel looked tired with a not very good makeover. Fair to say its very easy to get into town and the guy on reception was friendly.

Self

4/10

Poor

19 Feb 2026

Sarah

the room itself was nice but the facilities when entering and getting to the room were less then subpar. The lift for one was concerning. I also tried to contact the place a week in advance as we were coming for a weekend away after work and they never picked up the phone or answered any emails. The shower was a dribble and so cold - we had to leave it for 15 minutes before using, we didnt complain as we were only there 2 nights and it would have just taken up time we didnt have. I also asked for a late check out on Sunday as the weather was terrible and he said if i paid £20 cash which was weird. I would recommend if they lowered the price but value for money was a weigh up here - I at least would like a shower. Also hot tip... if there is a music event next door good luck sleeping.

Partner

6/10

Pleasant

18 Feb 2026

Jennifer

Must say that first impression wasn't great, a boarded up door- the place looked completely empty. However, pleasantly surprised by the amenities in the room (heaters, towels, and fully serviced TV). The view from the room was lovely, facilities could have been a bit nicer but honestly, for the price paid, it was fine. Confusion around check-out times as there are conflicting messages in the room (one says 10am another says 11am). Good central location. The hotel was clean, so was the room. As seems to be the case with many of the beachfront hotels in the area, could do with a little TLC, but perfectly acceptable for a short stay.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Jo

For £28 i have no complaints !

Self

8/10

Excellent

02 Feb 2026

Teresa

Great location. I booked a room with a sea view. It was clean, spacious and comfortable with everything needed for an overnight stay.
Staff also polite and welcoming.
I shall be booking again.

Partner

8/10

Excellent

20 Jan 2026

Christopher

Reasonable

10/10

Exceptional

11 Jan 2026

Penelope

Ahmed was so helpful and friendly. Took us to our two beautiful, spotless double rooms with breathtaking views of the sea! Lovely comfortable beds,nice showers in both rooms.Tea and coffee available in our rooms.Alltogether,a lovely stay and we will go back soon.Thankyou so much! X

Leisure Family

10/10

Exceptional

06 Jan 2026

Annette

Really nice hotel with polite and helpful staff.
Easy walk to the beach and town centre.
Very reasonably priced.
I will be returning very soon.

Self

6/10

Pleasant

01 Jan 2026

Kristina

The room was cold, even with the wall heater on. The fridge was not clean and had some old ice cream inside. The hot water in the shower took a long time to heat up.

Friends

2/10

Poor

26 Dec 2025

Pete

Worse hotel I have ever stayed in in fact I did not start for the entirety. No coffee fill up no maid service and when I asked about parking I was told it was not available??

Business

6/10

Pleasant

23 Dec 2025

A S M Sadiqul

No water heating facilities.
Just infront of the beach...
Based on price, I would say its ok.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Grant

Solo traveller

Very well equipped, could of done with a mirror in the bathroom but other than that, very comfortable cosy stay,

8/10

Excellent

16 Sep 2025

David

Given the poor reviews I'd read about this hotel I was slightly concerned, however, I had no issues at all! I stayed in Room 4 which is in the rear on the ground floor & did not see or hear anybody else. The room was very small but adequate for 1 night - it was VERY clean & appeared recently refurbished, it had a tv + a table & chair. The bathroom bathroom was small but functional & again spotless!!!! I'd stay again but would request Room 4!!!!

Leisure Self

8/10

Excellent

14 Sep 2025

Graham

Clean & comfortable bed. Conveniently located although finding a parking space can be challenging. Overall pleased with the accommodation. Thank you.

Leisure Self

8/10

Excellent

09 Sep 2025

babajide

It was well located and i love the ambience but inside was newly painted and some of my shirts had paint stains when i got home. Bed was also abit small but good reception.

2/10

Poor

07 Sep 2025

Teresa

Disgusting

Absolutely disgusting. As soon as we saw the entrance looked like a building site it looked closed down and my heart sank. I went up the stairs and found a small room that said reception. The manager was there gave mexa code for 3rd floor room. The corridor to the small lift filthy walls and door's neglected. Got to our room again filthy. Has to ask for quilt to be changed strained with blood and faeces. Windows rotting .No inside lock felt so unsafe had elderly mother with me felt ashamed ti have brought her here and had to stay as ticket's to a show nearby and too late to get back home by public transport. Hotel's. Com should remove this supposed hotel from there site its more like a filthy hostel

Friends_and_family Family

2/10

Poor

06 Sep 2025

Theo

Dump with unfriendly management.

Absolutely disgusting. Shouldn’t even be listed or suggested. Stayed in many hotels in Eastbourne and they do tend to be a bit run down but that’s usually ok. But this place…even from the outside, don’t bother. Much better available at better price!

Friends_and_family Family

4/10

Poor

28 Aug 2025

Eleanor

Pay for what you get...

The windows did not lock and the room door was on a code which did not seem to be unique to my stay so I did not feel particularly secure as a solo traveller. There was mould in the bathroom and half used shampoo. The TV didn't work either. The view was lovely, though, if that counts?

Self

8/10

Excellent

18 Aug 2025

Tarsam

The hotel is more a guest house. I think it is being refurbished. The hotel corridors are quite dark and narrow as its an old building. However the room i stayed in was a pleasant surprise. It was clean and relatively quiet. With smart tv and remote controlled lights and fan and a sofa. It was cheap and i will stay there again. Its very conveniently placed just off the beach near the pier. Great for solo travellers.

Leisure Self

2/10

Poor

17 Aug 2025

Terry

From start to finish was not an enjoyable experience from the outdated abandoned looking entrance, the old carpets and poor decor this hotel is nothing like it’s led to be from arrival we was handed a scrap bit of paper with our key code for to enter the room from a man who looked lost and didn’t really know what was going on. Rhe site is more like a hostel than a hotel. From entering to leaving I didn’t not see another member of staff and there were no facilities for food or drink whilst on site. I had paid extra for a Seaview room and the view looking away from the hotel was the only impressive thing I can say about my state. Although the bed was clean and tidy, the room wasn’t very clean there was used condom wrappers and rubbish underneath the bed, the back of the door was covered in paint and there was just a complete lack of care when decoration was carried out. The bathroom door wouldn’t close properly being a sliding door. The shower doors also didn’t close properly meaning that when having a shower the floor would collect a lot of water and with only 2 towels provided we had to share a towel to dry and use one to collect water lot prevent slip hazards. The bed was soft and lumpy and really didn’t enjoy my night.

Leisure Partner

8/10

Excellent

16 Aug 2025

david

Had a sea view so watched that which was nice,plenty of food options close by,room was clean,pier a two minute walk away,upgrading hotel,manager. Friendly and helpful.

Self

4/10

Poor

10 Aug 2025

Thomas

Mattress was terrible, place was noisy and staff smoking at the back went into room. Room was less than basic and for £70 this is a rip off recommend staying anywhere else. The one plus point was the reception staff who were helpful

Leisure Self

2/10

Poor

10 Aug 2025

anir

Terribly staff service.

Leisure Family_with_children

8/10

Excellent

09 Aug 2025

Jijo

Staff here were friendly.

Leisure Family

10/10

Exceptional

04 Aug 2025

Denise

Best hotel clean and great location

5 star run hotel. Clean welcoming staff always happy to help.
Management have gone over and above to help me with any questions regarding my stay with them. Room is very clean modern and spacious. Good supply of tea etc. Great accessible location. I will definitely book again.

Self

8/10

Excellent

02 Aug 2025

David

A couple of nights in July

It was a cheap hotel and you get what you pay for. The shower worked well the TV worked and there was WiFi. All good everything else is basic but functional. The staff were quick and efficient at check in.

Self

8/10

Excellent

02 Aug 2025

Lorne

We were made welcome on our arrival.The room and ensuite was clean and the beds very comfortable. The location is brilliant being almost opposite the pier and on the seafront. A couple of minor irritations - the door was very rattly (we got used to it) and the windows could not be opened. Slightly more irritating was that we had booked a room with a sea view and although we had a limited view it was not what we had expected. Also, although it did not specifically say there were towels all the website photos showed towels so we didnt bring any!. The propert is clearly being totally renovated and we wish them all the best. Thank you.

Leisure Family

2/10

Poor

27 Jul 2025

Kenneth

Very small room. TV not working. Kettle plug would jot reach power socket. Tiny basin in bathroom. Finished very poor. Will never stay there again.

Leisure Self

10/10

Exceptional

27 Jul 2025

Joanne

We booked for one night, then decided to have an extra night. Staff were really welcoming, the room was clean and quiet. Great location, beautiful views. Would definitely recommend.

Leisure Friends

2/10

Poor

26 Jul 2025

Caris

Upon arrival was shocked at how rude all staff were, in all honesty felt very unsafe from the offset and being a solo traveller was concerned, had a terrible night sleep noisy from being next to a pub and windows that wouldn’t shut in the room so couldn’t block out the sounds, also noises from inside the hotel walls extremely thin and party people there, stains also on my pillows

2/10

Poor

15 Jul 2025

Samantha

DO NOT STAY HERE

Terrible experience – avoid this place

I booked this hotel through hotels.com and was extremely disappointed. The room we were given was dirty, smelt awful, and was clearly not cleaned properly. It was in such a bad state that we couldn’t stay there at all — we had to leave and find alternative accommodation last minute, which caused us a lot of stress after a long day of travel.

The condition of the room did not match the photos or description online. This was a completely unacceptable experience and I would strongly advise others to avoid booking here. They refuse refunds!

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Partner

4/10

Poor

07 Jul 2025

Garry

Wasnt a pleasant experience for myself

Well i cant give a realistic review as I wasn't able to get into a room or communication with online booking hotels.fom or the property sonhad to go all way back to London or would been stranded. I tried emailing, messaging online, calling other branches but no reply or joy

Business

6/10

Pleasant

02 Jul 2025

Mitch

The kettle had mould in it, not checked regularly

Leisure Self

10/10

Exceptional

24 Jun 2025

vishnu

Was nice
The bedroom had the best space where in there is not much space where we will be confused if we have forgetten anything in any place of the room , it was perfect space for 2 person or a couple

Partner

2/10

Poor

23 Feb 2025

Rachel

Not what we expected at all. Looks like a crack house from outside, windows ate all so dirty you cant see out of them. No working lift so had to climb untold number of stairs to get to our room on the 3rd floor. Broken tv left on floor in room. The only thing that was clean was the bedding. No hot water, small handbasin in room that wouldnt drain, then the phonebox sized shower tray filled with stinking water. Have many photis of proof. Not what is represented on the website DO NOT BOOK, THIS PLACE IS JUST AWFUL, SHAMEFULL AND I WOULD BE ASHAMED TO TAKE PEOPLES MONEY TO STAY THERE.
Strong smell of urine on our landing, everything filthy. The best thing they can do is ose it, gut it all, and start over. Im beyond words.

Leisure Partner

4/10

Poor

16 Feb 2025

dorota

No hot water freezing

This hotel did not have hot water

Friends_and_family Friends

4/10

Poor

06 Feb 2025

Maddie

Mould and Broken Shower

I stayed in room 25. There was MOULD in my shower which is really dangerous for me personally because 15 years ago I contracted Pnemonia and nearly died from having mould in my house when I'd just moved in, resulting in me spending a week in the Royal Alexandra Children's Hospital in Brighton

When I turned the shower on it was freezing cold, took a while to get it hot and then when it was finally hot and I started washing my hair and body the shower unfortunately kept turning off. I tried to get it back on, thankfully after just washing my hair and it would not turn back on, so I think it probably broke. I got out the shower and had to wash my body with the water from the sink, which didn't completely wash off so I just wiped myself clean and dry with a towel.

The shower is also tiny, making it extremely hard to move around and as there was no shelf in the shower I had to put my shower gel and shampoo on the floor in the shower which was very complicated with there not being a lot of room to move around.

I would stay at this hotel again because it's my regular go to hotel for a short break / night away BUT on this occasion I am very disappointed and would be happy with a refund / compensation if possible please. I didn't complain at the time because I didn't want to cause a problem or moan.

Self

4/10

Poor

23 Dec 2024

Verified traveler

Nearly lost half the skin on my back from scalding shower which didn’t work well. The guy at front desk hides behind some door as then he does not appear available no front desk at all weird . Should have stayed at Burlington.

Friends_and_family Friends

10/10

Exceptional

17 Dec 2024

Verified traveler

Short stay - UK traveller

Excellent 2 day stay at this place, opp the beach/promenade and the Pier is in view, sunlight on the sea is the best thing, whatever weather

Friends_and_family Family

4/10

Poor

29 Nov 2024

Diane

Info of my stay at this hotel

We got to the hotel it’s not the guys fault but he did not understand anything I asked although very friendly
The room was ok but there was dirt on the sheet and cover perhaps they need a cleaner that checks everywhere we could not use the sink as the plug did not work
There wasn’t enough supply’s to make a drink really either

Friends_and_family Family

8/10

Excellent

26 Nov 2024

Chris

Cheap stay

Excellent value for money. I arrived late and was still met and welcomed by the host. It’s a budget busting place but the bathroom was well appointed, tv and cavities in the room perfectly adaquate.

Self

10/10

Exceptional

24 Nov 2024

A

Great views

An excellent hotel with amazing views of the sea.

Self

2/10

Poor

03 Nov 2024

Saeed

This was my worst and scariest experience. It looked more like a prison than an inn. There is black mold everywhere, and cleaning is terrible.g.
We did not stay there even one night, preferring to sleep in the car.

Leisure Family

2/10

Poor

15 Oct 2024

Clinton

Do not stay here as it is a 0 * hotel.

This is the worst hotel I have stayed at recently.

1. No hot water from the shower.
2. Toilet seat was broken.
3. Did not receive room cleaning on daily basis (the booking said clean room on a daily basis)
4. Staff were very in helpful about the shower so I had to contact hotels.com to try and solve the problem.
5. The mattresses is for the bin as it is all soft and has a big ditch in the middle so you are basically sleeping on the base of the bed.

I would not recommend staying at this hotel as for the money paid you would expect a good mattress and hot water in the shower.

Business

8/10

Excellent

13 Oct 2024

Verified traveler

Not bad

Not bad if you're only staying for a couple of days and just need somewhere to put your head down

Friends_and_family Family

8/10

Excellent

01 Sep 2024

Kate

Definitely get what you pay for, but perfectly fine stay. Had a small baby with us too!

Friends_and_family Family

2/10

Poor

26 Aug 2024

antonia

Hotel felt very unsafe. Reception was terrible as the staff member was never in reception and you had to call a number because he was outside smoking all day. Room we stayed in diabolical, doors to the room wasn’t locking properly and we couldn’t swap rooms until our second night. Our bathroom door was hanging off so we couldn’t shut it properly. The curtain only fit half of the window. The room smelt like damp the whole time we were there. Would not recommend staying here. No bar/ restaurant inside of the hotel.

Leisure Partner

4/10

Poor

20 Aug 2024

Eddie

Checked in and was greeted by a very helpful and friendly Adel who kindly gave us a very nice room which is clean and bright and Ruth who rung to ask for feedback. I would give 5 stars for their service but 1 star for the hotel itself for reasons below.

Unfortunately, the water stops for quite a while during my showers (up to 3 times on one occasion) which is not nice when covered in shampoo not knowing if it will come on again! It also makes a loud whirling noise like a helicopter outside when in the bedroom. The bed is very soft and there are some not nice smells in the corridors. The reception is unmanned most of the time so expect to wait outside on arrival to be let in or if you need a receptionist.

Apart from that, the hotel is well located a few minutes from the pier and 10 minutes walk to the town centre. Overall the hotel needs redecorating inside and out. Hopefully the management will do this soon. The great plus in staying in Eastbourne unlike Brighton and other seaside towns are the free parking everywhere within 5-10 minutes walk to the town centre and pier / seaside.

Leisure Partner

6/10

Pleasant

18 Aug 2024

MALCOLM

The rooms were clean and beds comfortable. Tea and coffee was provided. On the downside we had stayed a few qeeks ago and rebooked for the Eastbourne Airshow. We spoke with the gentleman at reception and requested the same room as it was a large triple room with a sea view and was told that he had put the request on the system. However when we arrived and I asked if we had the room requested we were told no and they allocate the rooms randomly. If i had known that we would have booked elsewhere. Shower was a very small cubicle which my special needs daughter could not get in to which was another reason we requested the larger room. The hot water took several minutes to come through before it was warm enough.

Leisure Family

4/10

Poor

02 Aug 2024

Jennifer

The building looks derilict from outside, inside the restaurant is closed, bar is closed, no aircon, no staff onsite 8pm till 10am. Our first room absolutely stank of sewerage from the bathroom, and the shower had zero water coming out after the first of us used it. No staff were insite to talk to, and no refund was given for the dreadful smell and lack of shower. We then moved rooms and those issues were not there, but no aircon. It is clear theyve tried hard to decorate the hotel inside, the the person who is there during the day is very pleasant, just unforgivable the conditions the first night. The bathrom had air freshener in it, so they knew it was a problem.

My recommendation... don't stay here mid summer, and consider other options carefully first before taking this as an ok last resort.

Leisure Partner

2/10

Poor

27 Jul 2024

Martin

Do not go by the pics as rooms do not look like the way they are and said Sea veiw room smells tv did not work hole in door windows do not shut DO NOT GO BY ANY PIC OF HOTEL AVOID AT ALL COST

Leisure Partner

8/10

Excellent

23 Jul 2024

grace

The receptionist Atta was very nice, he offered to help with my buggy countless times up and down the stairs and gave us more milk and sugar when asked. The room was nice for the price you pay per night, to the first look it was clean but i found behind the bed it hadn’t been hoovered. The room came with a fan which was very much needed as it was quite hot in the room and a radiator if needed. There is a little ‘kitchen’ in the lobby which had a toaster and microwave, which was very handy with a baby, and there is a kettle in the bedroom. There was no hot water when i went to go have a shower the first night there but i didn’t say anything because it was quite late, but i’m sure if asked it would have been fixed, but i checked again in the morning and there was hot water then. I would probably come again for the price and location which is just across from the beach.

Leisure Family_with_children

8/10

Excellent

29 Jun 2024

MALCOLM

Property was facing the beach and our room overlooked the sea. The room was clean and tidy and the beds were comfortable. The communal areas although clean were dated. The staff were very helpful and were able to provide a hotel guest parking permit for parking on the road outside the property for a small charge of £2.20. It was a short walk to the pier and just a little further to the town centre.

Leisure Family

4/10

Poor

26 Jun 2024

Philip

No breakfast available. No extra pillows, no towels provided. Very very basic.

Leisure Partner

8/10

Excellent

19 Jun 2024

JOHN

Our return stay

We enjoyed our stay here but to obtain 5 star would like to see staff on desk at some point during day also hair dryer in room . We have stayed here before and enjoyed our stay and would defo stay again . Thanks

Partner

10/10

Exceptional

31 May 2024

Abbie

Excellent stay 😃

Honestly really really great place to stay! Very good value for money, such a friendly and kind host to welcome us and even helped carry bags to our room. Ensured we had everything we needed for a fab monday-friday stay. In our room there was tea and coffee facilities, a small table and chairs, a double bed and a single bed and our own toilet and shower room which had little bottles of shampoo and shower gel which was a nice touch.
Room was clean and cosy, lovely big windows, a couple of updates/repairs needed in room but nothing that impacted stay.
Location is amazing! As someone who really struggles to walk and relies on a walking aid I found this brilliant. Literally a minute from the pier, can see it from the front of the hotel. A little Tesco and other shops very close by. Right on the seafront l, brilliant. Cannot rate this place enough for the price :) thank you

Friends_and_family Family

10/10

Exceptional

28 May 2024

Kelly

Great location and friendly staff

6/10

Pleasant

27 May 2024

Tony

Amazing service but hotel very poorly maintained poor decoration and only one curtain in our room that didn’t cover window

Leisure Partner

10/10

Exceptional

04 May 2024

Ola

Amazing customer services, friendly staff and clean environment. Highly recommended.

Business

6/10

Pleasant

30 Mar 2024

Joseph

Good value but bathroom issues

Good value, the staff was friendly, attentive, and helpful, amazing view of the ocean, there was a problem with backed up sewage in the bathroom that made it really smelly, also part of the ceiling in the bathroom was peeling and looked like it might fall down, other than that it was fine.

Partner

8/10

Excellent

26 Mar 2024

Anneke

For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs.
The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all.
Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is.
All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.

Business_and_leisure Partner

10/10

Exceptional

25 Mar 2024

Emmanuel

Marine Parade Hotel is my go to Hotel whenever I’m in Eastbourne. The rooms are always clean and well presented. There’s always complimentary items like toothbrushes and paste, bottled water and the usual clean towels, teas bags, coffee etc. This shows that thoughts went into the management. However, the best of Oyo marine parade hotel is there staff. They are welcoming, considerate and professional. Both floor staff and their remote helpline are considerate, and quick in resolving any issues I had. I will come back here definitely.

Business

8/10

Excellent

24 Mar 2024

EVELYN

Friendly staff & very clean.

Leisure Family

8/10

Excellent

08 Mar 2024

Julian

Handy location

Leisure Self

6/10

Pleasant

24 Feb 2024

PUI YEE LATONIA

Take some time to wait for hot water, sometimes even no water maybe a lot of guest taking shower at the same time, sometimes water is too hot sometimes is completely cold, it is hard to control. Also, the toilet is a bit cold, my room is 31 on 3rd floor.

But the Reception staff is very kind and friendly.

Leisure Family

2/10

Poor

05 Feb 2024

Daz

Horrible experience

I booked a treble room for myself and my daughters, as a birthday night out, I checked in at 5pm Sat 3rd by myself, as was told the hot water would take 5-10 minutes to come through, It didn't even get warm in the 15 hours I spent there, The bed was so uncomfortable, could feel every spring, And as of the (Bathroom) Disgusting, the toilet looks like it has never seen bleach, Awful, And so noisy, I hardly slept, And decided to leave at 8am Sunday 4th,i felt dirty and had to make alternative accommodation as I was not prepared to have my daughters stay, £106 wasted.

Friends_and_family Family

6/10

Pleasant

05 Feb 2024

J

hotel.com v's OYO

I'm not knocking the place at all for the price we paid. But booking through hotel.com / OYO has its problems the booking wasn't passed on the the hotel so it took a while to confirm the booking could have been a problem if they were full... staff was very courteous.

Partner

10/10

Exceptional

20 Jan 2024

CRaig

Great staff and will definitely use this hotel for my business stays going forward. Thanks again for your help

Business Self

4/10

Poor

01 Dec 2023

Philip

Avoid

Staff were difficult about allowing checkin on a prepaid stay from one town over insisting on photo id that wasn't a term of booking. The room itself was cold and didn't even have toilet paper.

Partner

2/10

Poor

19 Nov 2023

Kay

Mouldy wet thin walls could hear everything more like a hostel then a hotel could hear arguments people screaming outside if i had somewhere else to go i would have i went to relax after a head injury which has forced me to stop work for the time being definitely wasn't relaxing

Self

6/10

Pleasant

05 Nov 2023

Simon

Arrived on a Friday for a 2 night stay, so as it was a weekend I expected some noise from other rooms, and was not surprised when I got woken up at 4.17 on the sat morning by the 2 girls next to us coming back shouting and swearing, this went on till about 5ish.
Apart from that it was what I expected for the price I paid, not the best but not the worst either, we just used it basically as somewhere to sleep (when able to).

Friends_and_family Family

10/10

Exceptional

29 Oct 2023

Ola

Staff are amazing and helpful.

Business

10/10

Exceptional

26 Oct 2023

Gail

Lovely room and nice touches with treats on the bed

Friends_and_family Family

4/10

Poor

22 Oct 2023

Tracey

The only good thing about our room was the view and the bed was comfy, although it was on a slope!! Toilet seat hanging off, decor wasnt great, windows in needs of replacing or fixing!!!.

Leisure Family

10/10

Exceptional

21 Oct 2023

Stacey

Very friendly staff. Lovely rooms.
Bottled water and a chocolate on arrival was a beautiful thoughtful gesture.

Business_and_leisure Partner

2/10

Poor

13 Oct 2023

Julie

Close to sea ,friendly staff, plenty of tea, coffee etc..
No hot water in shower but was in sink,despite running for over 10 minutes on two occasions.,not very clean on the lower shower tiles.And only supplied small hand towels asked for a larger one but didnt receive it.
Noisy ,pub next door and people in and out all night . main door being left open despite keypad. It needs a self closing door.
Dirty stained mattress and worst of all two bugs in bed !

Leisure Friends

2/10

Poor

11 Oct 2023

Lord

On arrival the guy on reception was simply stank. Whilst he was pleasant enough he clearly had not had a shower for weeks. The smell was so strong that it filled the air in reception.
The building is in a poor state of repair the shower eitrher freezing or red hot.

In simple terms this place is not bad it is disgusting.

Business Self

8/10

Excellent

10 Oct 2023

Dawn

Great hotel for the price

Nice basic hotel, comfortable and clean, excellent location, wifi. Kettle in the room with tea/coffee / biscuits was a bonus.

Difficult to find! Small sign on a small frontage, nothing like the picture.

Not being able to speak to a human being beforehand meant that I could not find out where to park beforehand.

Partner

10/10

Exceptional

04 Oct 2023

Nicoleta-Hermina

Peace and quiet,clean,lovely location
Thank you

Leisure Self

4/10

Poor

03 Oct 2023

Verified traveler

After arriving at the hotel and going out for dinner when we arrived back and started the shower there was no hot water. Again in the morning when we woke up we left the shower running for around 25mins and still no hot water. We stayed Friday to Sunday with no hot water in the shower. There also was no one at the front desk in the morning or at night to discuss this with which meant it could not be rectified. We also had a child with us staying and couldn’t even have a basic shower. After trying to contact the property we have had no response. Unfortunately a disappointing stay.

Friends_and_family Family

10/10

Exceptional

27 Sep 2023

Damian

Very friendly staff and amazing value

Business Self

8/10

Excellent

22 Sep 2023

Andrew

Good hotel for a great price

I have stayed here quite a few times recently and have found that for the price it is a very good hotel. Good WiFi, comfortable and clean mattress and sheets. The reception staff very friendly and accommodating.

Self

4/10

Poor

18 Sep 2023

MICHAEL

No hot water.

No hot water for a morning wash/shower.

Friends_and_family Family

8/10

Excellent

16 Sep 2023

Damian

Friendly and helpful

Business Self

10/10

Exceptional

09 Sep 2023

Damian

Very friendly and comfortable hotel

Business Self

6/10

Pleasant

04 Sep 2023

MD

It’s very close to the beach any compare with price the service was average.

8/10

Excellent

04 Sep 2023

Shirley

Clean and polite staff

Leisure Partner

8/10

Excellent

31 Aug 2023

Nadia

We had a good and comfortable stay at this hotel next to the pier. Room was clean and comfortable. Overall great experience

10/10

Exceptional

28 Aug 2023

Gary

Very helpful staff.made our stay awsome. Went the extra mile.

Leisure Partner

10/10

Exceptional

16 Aug 2023

Charlie

Friendly staff, walking distance to most activities and a clean room.

Leisure Friends

8/10

Excellent

16 Aug 2023

Agnieszka

The room itself was nice and updated. Room had kettle, teas and biscuits.
Bathroom was from 70ties and communal areas had very dirty carpets. Staff at check in was very friendly.

Leisure Family

8/10

Excellent

15 Aug 2023

Peter

Good value for money on sea front. Free evening parking to 8am on Marine Parade. Impressed with 2 chairs/table & tea/coffee making facilities in double room. Would return.

Leisure Partner

2/10

Poor

14 Aug 2023

Lisa

Not impressed shower door broken bed bugs my boyfriend has bites all over he’s legs and could feel every spring in the mattress absolutely disgusted

Leisure Partner

10/10

Exceptional

12 Aug 2023

mary Irene

The place is a decent hotel with lovely seaview. 2 minutes walk to the beach. Very helpful staff especially to Hany. We received a Five star service