Victoria City Hotel

Aruba , Aruba
Oranjestad, 126 Caya G F Betico Croes
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100 reviews shown

10/10

Exceptional

07 Mar 2026

Mariana

Very clean
Excellent service staff
I will come back sure

Friends

8/10

Excellent

06 Mar 2026

Vadim

Walking distance to the sea, beaches & the seaport. A decent place to stay.

Family

4/10

Poor

05 Mar 2026

Stacey

Rooms were small and hangers are too high to reach and use. Hot water for shower was turned off and had to use a chair to turn it on. Mattress was firm and we booked a king but got a double bed. Pillows were like rocks. Not in the nicer part of town.
Close to trolley start which is a perk. Staff was helpful and polite. Recently renovated. Our daughter got a much larger and better room for the same price She had few of the problems we had.

Family

8/10

Excellent

05 Mar 2026

Nicolle

Great place

Partner

10/10

Exceptional

01 Mar 2026

Janet

Great staff! Nice, clean and up to date rooms. Excellent location. We have stayed here before and will be back!

Partner

6/10

Pleasant

01 Mar 2026

Ernest

Yes

6/10

Pleasant

25 Feb 2026

Rebecca

Hotel is ok for the price, it's clean and the staff are friendly and helpful. The rooms are on the small side, and we have one of the rooms that were not yet renovated so definitely feel a bit dated. The location is slightly far from major establishments and it does get quite hot to walk 10 minutes to various places under the sun. Overall it’s good for the price, and the hotel was able to accommodate us at last minute when we have to fly in a day early to avoid a major snowstorm where everywhere else were either full or outrageously expensive.

6/10

Pleasant

24 Feb 2026

Howard

No elevator. Shower water barely warm. Toilet seat not fastened securely. No hot or cold water in lounge area. Otherwise it was okay

10/10

Exceptional

23 Feb 2026

joanne

The room was a little small, very clean , recently renovated,everything was brand new. Unfortunately the bathroom room and shower area had very little privacy, the walls were a bit thin bc we could hear what was going on outside . The staff was amazing, very helpful even called taxis for us. All in all a great value for the money. Would definely stay there again!

Partner

10/10

Exceptional

23 Feb 2026

Colleen

Clean rooms, outside upper patio. Friendly staff.

10/10

Exceptional

22 Feb 2026

Simone

Clean room, friendly & helpful front desk staff. Enjoyed my breakfast every morning. Loved that I was in the neighborhood with the locals. Grew location.

10/10

Exceptional

21 Feb 2026

Grace

8/10

Excellent

21 Feb 2026

keith

The room was clean. Great night before our Palm Beach stay.

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

ALTARIQ

I stayed for (2) nights and it’s a great boutique hotel. The rooms are on the smaller size so I wouldn’t recommend families w/kids staying here. Located in a great location of Aruba (it’s very close to Wind Mills Casino and a lot of good restaurants).
Hotel is clean just needing a few small uddates

Partner

10/10

Exceptional

16 Feb 2026

Hannovis

I LOVED everything about this hotel! The rooms are spotless clean, the bed is super comfortable, the bathroom has hot water and the staff is lovely! Will definitely come back

Leisure Family

10/10

Exceptional

15 Feb 2026

Eric

You cannot beat this place for the price! The room and common areas were super clean. You are a block away from the light rail with all the shops and less than a mile from the harbor and Renaissance mall. There is a nice balcony with several patio chairs to relax on. I will definitely do a couple of nights here next time I’m on the island.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Lilian

Everything was great. The rooms are small but definitely well equipped. The hotel staff are simply a doll. They are so kind. Walking distance to downtown which is the port. I recommend 109%

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Adonis

An amazing place and close to the Market and Mall .Employees were so kind and generous . The lady that worked in the restaurant was very nice

Partner

10/10

Exceptional

13 Feb 2026

Kerlen

Staff, hotel, breakfast. Everything beyond exceptional. Would stay there again.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Marc

Every thing was great service out standing

We will be back Thank You very much

10/10

Exceptional

09 Feb 2026

Stephen

I really enjoyed my stay at Victoria City Hotel and wouldn't hesitate to recommend it to others with the following information:

Location: Victoria City is a little ways out of Oranjestad in an area that looks a little bit run down. There are great restaurants very close (Peanuts), but overall you probably won't be spending a ton of time right nearby. The street is lively and as other reviews mention there will be overnight noise from cars and a local nightlife spot.

Room: Small, but clean with a comfy bed, full bathroom and everything you need to be comfortable.

Property: The rooftop lounge is amazing and the 2nd floor is setup to easily flow from inside to outside. This area was well used by guests and is a great spot to make yourself a tea or coffee, grab some water and hang out to plan your day or relax after a day of exploring. The hotel is laid out with rooms on 2 floors and is connected to a restaurant from the lobby. I recommend the restaurant for breakfast - its a great meal and they have friendly staff!

To note: I saw this in some of the other reviews as well; for some reason the bathroom windows have clips installed that will not allow them to fully close and be sealed shut. I assume this is to help with moisture management. I was on the 2nd floor so this wasn't a security concern for me, I saw some people on the first floor mentioning windows that couldn't close/lock and this would be a security deal breaker for me and also affected overnight street noise.

4/10

Poor

06 Feb 2026

Cheryl

The hotel staff was absolutely amazing. The lobby and kitchen very clean, However the hotel was experiencing major renovation construction, which made the stay very noisy dusty parking very inadequate. There were plumbing problems, each and every day.

Partner

6/10

Pleasant

05 Feb 2026

Larry

The room was not in good condition. The shower had the drain booping around which was a tripping hazard, the sink didn’t drain properly and our lock on door was broken the 1st night.

Leisure Partner

8/10

Excellent

05 Feb 2026

Ruth

Is very well located. It is ok for a short stay. The room needs a new rug or at least a good shampoo. The terrace upstairs was pretty nice and you can seat down and have coffee non stop. The morning staff is nice and knowledgeable, try to get any questions answered in the morning.

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Randall

The room was very clean, comfortable and quiet! The staff worked very hard to make our stay enjoyable and they succeeded! Great job!

Leisure Family

8/10

Excellent

01 Feb 2026

Brenda June

Best was service provided by Johana. She controlled the dining room, from taking food orders, to serving, and clean up. Always busy and always very pleasant. Lovely lass from Colombia 💕

Leisure Self

10/10

Exceptional

31 Jan 2026

Scott

Very nice and clean! Rooms were very modern. Highly recommend

10/10

Exceptional

30 Jan 2026

Jon

Good location, clean and modern rooms. Jose and all the staff were very kind and helpful

Leisure Partner

10/10

Exceptional

28 Jan 2026

Prashanth

Our stay at Victoria City Hotel was absolutely amazing. The staff were incredibly friendly, kind, and welcoming—they truly go above and beyond to make you feel at home.

The breakfast was top-notch—fresh, homemade, and prepared with so much care and love. It felt personal and authentic, not just a standard hotel meal.

The people here are fantastic, the rooms are modern, stylish, and very affordable, which makes the experience even better. Since it’s a new place, everything feels fresh, clean, and thoughtfully designed.

If you’re visiting Aruba and want a comfortable, warm, and great-value stay, Victoria City Hotel is definitely a place I’d highly recommend. We’ll definitely be back!

Leisure Family

10/10

Exceptional

26 Jan 2026

Steven

Everything from check in to check out. We love the cozy clean room and the veranda. We had a delicious breakfast down stairs and we were walking distance to shopping. We will return.

Leisure Partner

10/10

Exceptional

26 Jan 2026

anna

Yes all was terrific

10/10

Exceptional

25 Jan 2026

Winston

Very smooth checking

Business_and_leisure Self

8/10

Excellent

21 Jan 2026

Brian

The location is excellent and the terrace was very pleasant.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Simon

Room was clean, cool and well appointed. Staff were very helpful and, although we had to buy breakfast, it was very good. The area is a bit run down but it is safe and an easy 10 minute walk to the marina and restaurants. All in all, good value and we would stay there again.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Daniel

Clean room, late check out option, always available at the front desk

Partner

8/10

Excellent

18 Jan 2026

Wardell

The room was good. It served its purpose for the one night I stayed there. The room is small but it has all the essentials you need. The only issue, I had, was the shower water didn’t get hot. The staff was pleasant and the area was 15 minutes from shopping and restaurants.

10/10

Exceptional

16 Jan 2026

Yvelise

Good

Leisure Friends

10/10

Exceptional

14 Jan 2026

michael

The staff and hotel are great ... Very nice upgrades to everything.... The only picky thing i mention is the new blinds put in the new rooms dont always keep the room dark enough for sleep otherwise everything is very very clean and new . Thank you, Mike

Leisure Self

6/10

Pleasant

13 Jan 2026

Patricia

PRO: The checkin was easy. The room was clean.
CON: There was not a garbage can in the room, no hairdryer.
My fault: This hotel was not as close to the main shopping areas as I thought and I was not aware that they had a free airport shuttle. We paid $70 to get to and from the airport.

Leisure Partner

2/10

Poor

13 Jan 2026

Slobodan

We stayed one night in room 210 facing gas station.Noise from cars,loud music and yelling all night was unbearable.We couldn’t close window in bathroom it was stuck and being on main floor we didn’t feel safe and falling a sleep wasn’t possible from all the noise.I asked to be moved up to second floor more quiet area my request was denied.
Parking in the back of the hotel looked like dump site.
I sent the message directly to the hotel but didn’t get any response back.

Leisure Family

6/10

Pleasant

09 Jan 2026

Beth

Rooms are smaller than they appear online. Cleanliness was fair. We stayed for 5 nights and sheets were not changed, cleaning gloves were left on the floor in our room. Trash overflowing. Too far from the beaches and a little bit in the “Shady” part of the island.

Leisure Partner

6/10

Pleasant

05 Jan 2026

Jane

Hotel is very old. Rooms are tiny but located close to the center if you want to explore more Aruba.
Stayed 1 night as our flight got delayed.
Would not stay here any longer.
If you are looking for a nice beach vacation find other options

Leisure

10/10

Exceptional

05 Jan 2026

Ellen

Rooms are small and cozy. I didn’t need anything bigger for a one night stay. The desk person even had fresh coffee made for me in the afternoon.

Leisure Self

8/10

Excellent

03 Jan 2026

Aria

Nice and clean. Space was small, but durable

Leisure Self

10/10

Exceptional

27 Dec 2025

Emily

The room was very clean and comfortable, and the staff was always kind and helpful.
The breakfast was delicious and fresh.
The location is perfect, close to restaurants, shops, and the beach.
I really enjoyed my stay and would definitely recommend Victoria City Hotel.

Friends

8/10

Excellent

26 Dec 2025

TATIANA

Good

10/10

Exceptional

21 Dec 2025

Constance

Room was very clean hotel well kept great condition customer service was excellent I would definitely recommend this place

10/10

Exceptional

20 Dec 2025

Migdalia

Breakfast was tasty and good portions. The staff was friendly and attentive.

Leisure Self

8/10

Excellent

16 Dec 2025

Kenneth

We came here after VRBO fell through, and were quite stressed. Fortunately, VC Staff was welcoming to us, very kind & helpful. Fluent in Spanish for my Novia and English for me! Room VERY clean, immaculate, BEDS were great (a few more softer pillows?), but needed more attention to rotating towels/wash clothes. They've been renovating and our room still needed a clothes rack installed in one of closets. Breakfast was from a menu and was very tasty, though sometimes a bit slow. Safe neighborhood. There is no elevator. Very basic yet classy. 110 volt outlets. Wish I could have spent more time relaxing on the 2nd floor patio! Would stay there again. Felt a great rapport with the staff!

Leisure Partner

10/10

Exceptional

15 Dec 2025

Terrance

The overall stay was very good and the room was clean. Location was also ideal to get around

6/10

Pleasant

04 Dec 2025

Jamila

This property is okay, but not ideal if you plan on going into the city frequently. The staff did not engage and ignored a complaint made regarding lack of water. I would only recommend this property for short stays and if you don’t plan on leaving the neighborhood.

Leisure Self

8/10

Excellent

04 Dec 2025

William

Room was clean but a little small. Staff was friendly and patio on 2nd floor was nice to get out of the small room.

Partner

6/10

Pleasant

30 Nov 2025

Ann

There was no hot water in our room. The area is right by a gas station and it was very loud. They are in renovations.

10/10

Exceptional

29 Nov 2025

ZULEIMA PASTORA

Excellent

8/10

Excellent

27 Nov 2025

Rolly

The hotel was very nice. My shower did not have hot water. They said they would fix it but did not. Breakfast was limitrd bit was not free as you indicated. as a number I would give it a 7

Business Friends

10/10

Exceptional

17 Nov 2025

Alyia

Very good hotel, service was excellent, staff was wonderful, WiFi great, very clean, very modern, everything is close by and safe! I travelled as a solo female traveler ❤️ I would definitely come back!

Leisure Self

10/10

Exceptional

09 Nov 2025

MONICA

Good hotel

10/10

Exceptional

31 Oct 2025

Gary

The people

Self

8/10

Excellent

28 Oct 2025

Misha

The Staff were very friendly and helpful. I loved my Room and it's modern decor. The room was comfortable, clean and neat. Overall, It was my 1st stay, but I would return again.

Business_and_leisure Friends

10/10

Exceptional

25 Oct 2025

Marie Reine

Self

10/10

Exceptional

22 Oct 2025

Carlos

Love the place make me feel like am in home

Business

8/10

Excellent

06 Oct 2025

Terrence

Upon check-in, I entered a clean room. On my return every day from the day's activities, the cleaning staff ensure my bed was made up etc. The location of the property was in close proximity to the shopping area which also opened you up to varying dining options at dinner time. Kudos to the Operations Manager who quickly remedied a situation I encountered.

Business

8/10

Excellent

25 Sep 2025

Jessycamar

Thank you for such a lovely experience during my recent stay here for my birthday. Everyone that I encountered was kind and helpful. I would recommend this hotel to any and everyone. There are actually working on renovated and expanding the quantity of rooms available.

Leisure Self

8/10

Excellent

24 Sep 2025

Cynthia

Pictures show motel right on beach. It’s no where near. In a questionable part of town. Staff very friendly and helpful but hotel not as advertised . Thankfully was clean.

Leisure Family

10/10

Exceptional

23 Sep 2025

Edwin

It has been renovated recently, it is beautiful

Business Self

8/10

Excellent

20 Sep 2025

Rochelle

The hotel was undergoing renovations during our stay, which made it somewhat noisy and dusty at times. That said, the newly renovated rooms were beautifully designed and very comfortable. Once the renovations are complete, this property will be a truly lovely place to stay. I would definitely stay here again in the future.

Leisure Friends

10/10

Exceptional

14 Sep 2025

Jasmine

Loved our stay here! So much cheaper than a resort and very nice rooms! Nice staff and we absolutely loved the convenience to downtown area for small business nights.

Leisure Partner

8/10

Excellent

05 Sep 2025

Nicole

The rooms were gorgeous, check in/check out were great and the location was very convenient to the renaissance mall etc. The only area for improvement I would give was that there was very little hot water and the recommendations and directions to the bus vs taxi at night were inaccurate and unsafe. The night staff did not seem concerned for my safety as a solo female traveler and gave rushed haphazard directions even after asking for clarity multiple times, which ultimately ended getting me lost. Other than that the room and experience was great. I only stayed one night.

Leisure Self

2/10

Poor

03 Sep 2025

Tony

This property is highly misrepresented. The room was as small as a cabin on a cruise ship. They had construction going on so all day long we had a jack hammer going in the room around the corner ten feet from our door. It smelled like urine in the hallway, and they try to mask the smell with a diffuser. There is no elevator so we had to carry all our bags up and down the stairs. WE WILL NEVER STAY AT THIS HOTEL AGAIN!

Leisure Partner

8/10

Excellent

26 Aug 2025

Michele

Needed a hotel for one night until the rest of the family showed up. The room was super cute and super small but just big enough for me and it was really comfortable. The area was great as there were stores and shops all within walking distance. If ever a short stay again, I will stay here.

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Maleni

Bed was comfortable, microwave, water, coffee and disposables cups etc.
Easy to get around centrally located.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Swanzetta

Bathroom small smelled musty but was very clean. The restaurant listed and spa no longer there. Another restaurant in its place only breakfast and brunch very pricey. Hotel very perfumey gave me a headache. Staff nice

Leisure Family

8/10

Excellent

10 Aug 2025

Ian

The coffee and tea station in the common area on the 2nd floor was a great place to unwind and relax at the end of the day. Although renovations was in progress it didn’t deter from the serenity and ambiance of the hotel. Would definitely recommend if you want a relaxing experience.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Margareth

Great service! Very professional .

6/10

Pleasant

29 Jul 2025

Anjelika

I like how the hotel is near everything. What I didn't like was that the TV was not working the whole time I was there.

Self

10/10

Exceptional

28 Jul 2025

Pedro

Hotel Victoria's stay was a wonderful experience. The staff was very courteous, and we would
strongly recommend this property to anyone who wishes to have an unforgettable vacations.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Allison

Great Oranjestad spot!

We stayed here for one night and it was great! The staff was very helpful, the room was clean and spacious. The balcony was a great hang out spot. It’s conveniently located near downtown Oranjestad. Would stay here again!

Partner

8/10

Excellent

15 Jul 2025

Darryl

The pictures were deceiving. Rooms are very small, not walking distance to a beach as advertised, property is clean, but still under renovation.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Keisha

I really like this hotel. Small but perfect for just myself. Ideal for solo travelers. Room is small but clean, free wifi and toiletries. Would stay here again.

Leisure Self

10/10

Exceptional

08 Jul 2025

Margo

The hotel was clean, in a great location, and the staff were very friendly. We had breakfast there and it was delicious. Overall, a pleasant and comfortable stay.

Partner

10/10

Exceptional

26 Jun 2025

Felipe

El hotel extremadamente limpio y comodo,centrico el personal super amable y economico,Aruba es caro para el Viajero si te quedas en la zona hotelera extremadamente caro,está es mi opinion al respecto.

Business_and_leisure Family

10/10

Exceptional

25 Jun 2025

Kristen

Very lovely staff . Much appreciated the stay

10/10

Exceptional

16 Jun 2025

Jursen

Nice place

8/10

Excellent

08 Jun 2025

Annette

Close to downtown

Leisure

10/10

Exceptional

06 Jun 2025

Angela

nice and friendly staff.very reasonable price.hotel and room was very clean.housekeeping came daily.I mistakely left a few thousand of dollars rushing out.and housekeeping didnt touch it.I left something behind my pillow and when she remade the the bed she placed it back behind the pillow.I would definitely stay again its also close walking distance to everything

Leisure Family

10/10

Exceptional

02 Jun 2025

Kinga

Great

Leisure Family

8/10

Excellent

02 May 2025

Nicole

I would stay here again

Leisure Self

8/10

Excellent

29 Apr 2025

Tina

I really like the staff they were all very friendly. I do not like the location 😒 but overall a nice hotel.

Leisure Self

8/10

Excellent

27 Apr 2025

Andrew

Very clean and affordable hotel. We needed a hotel for a quick trip
The room is very small but comfortable. Shower is arubian warm. Too bad there isnt an outlet in bathroom to blow dry hair. Coffee in the morning at neighbor cafe was delicious

Partner

10/10

Exceptional

25 Apr 2025

Destiny

One Happy Stay

This was a boutique style hotel in the middle of the city, but right near the tourist attractions. The staff were very friendly and accommodating.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

Rick

Away from the crowd

Hidden away near the end of the city tram ( it’s free with limited times ) many outstanding restaurants close . Quiet

Self

8/10

Excellent

22 Apr 2025

Vertyl

Management plans to renovate the place

10/10

Exceptional

20 Apr 2025

Jose

Very clean and the staff very helpful and attentive. A restaurant is located at walking distance.

Business

8/10

Excellent

12 Apr 2025

Michael

Staff was attentive and very pleasant. Balcony and Common area with Coffee bar was a very nice touch. Our only observation was the king bed was extremely stiff. However not a deal breaker for a night or 2. Family of 4 traveling was very nice for the night.

Leisure Family_with_children

10/10

Exceptional

11 Apr 2025

Lakeisha

The location was a bit deceiving

10/10

Exceptional

08 Apr 2025

Georgios

Property is excellent however what makes everything above and beyond perfection is the warm welcome of the front desk personnel and especially Hannah.

Leisure Family

10/10

Exceptional

27 Mar 2025

James

The staff was very helpful and friendly...the room was great!

Leisure Self

10/10

Exceptional

26 Mar 2025

Martin

Nice boutique hotel.