Name: Comfort Hotel Porte d'Ivry Paris
Address: Rue Rene Villars, 1, Ivry Sur Seine, 94200, FR

8/10

Excellent

10 Jul 2026

Adem

Nice place but very far and small rooms

8/10

Excellent

30 Jun 2026

Nachendra

Secured parking, closer to train station and AC was not that great during heatwave in France

Family_with_children

8/10

Excellent

26 Jun 2026

Timoteo

Updated hotel.

Partner

2/10

Poor

15 Jun 2026

Ignacio

Truly, a terrible terrible place. You should absolutely avoid it. I can’t recall ever giving a negative review. Generally I just don’t put them. But this place was terrible.

Self

2/10

Poor

15 Jun 2026

Ignacio

For hotels, If we don’t like the place, we generally don’t give reviews.
However, this one was so bad that it seemed warranted. Just don’t stay here. It’s really very bad.
They’re incredibly rude. They stated that they had air-conditioning and they did not. It was very, very hot. And we require very little and have very few expectations when we travel. But this one was truly unacceptable. Really please avoid this place.

Self

6/10

Pleasant

31 May 2026

Pey

The room was very basic and small. No coffee nor fridge included. The half glass shower is super inefficient. The water splash out everywhere. The air conditioning is nice when the heat wave hits the last few days. Don’t expect too much. Not suitable for long stay.

Self

2/10

Poor

19 May 2026

Denise

Ended up booking another hotel because it was bad. Dirty reception. Staff looked scruffy and unprofessional. Room was not ready when we got there. It was run down. There was mould around the shower. The room was dark and very small. The pillows were big horrible cushions. The area around it was run down. Waste of time and money unfortunately as we just couldn't stay there.

Friends_and_family Family

2/10

Poor

16 Apr 2026

Peter

AVOID AVOID AVOID unless you have no choice and it's dirt cheap because it's worst than a motel in the US. I stayed at this hell hole for 3 days because i pre-paid. Only the last day, the check in was normal and professional by a nice ftench girl. HOWEVER, STILL WON'T RECOMMEND IT.

Family_with_children

6/10

Pleasant

14 Apr 2026

Peter

Check my previous stay review. This stay, a true petty representative did give us a better room and exploration like a professional. She actually dress like a pro with polite voice and smile. AVOID AT ALL CAUSE for Family Room.

Family_with_children

2/10

Poor

14 Apr 2026

Peter

I booked April 2 to 4, 2 nights. From the start, i had a bad feeling. The entrance is old and ugly. When I got to the counter and say bonjour to the woman, she was busy on her laptop. She told me to wait 20 minutes when. There was no one waiting. I assumed that it's because of 2pm check in. No explanation or smile. When it was 2pm, a black man (manager) check me in. He told me that i had to pay over 600 euro for the second night. I was confused and told him that it was prepaid. After all that, he gave me room 331. Once we enter the room, it was like we enter the 3rd world hotel. There was no blackout curtains, only a see through white curtain that was useless. At 3am, it felt like 7am because of the outside hotel lights. No phone in the room to call for service. The room was dirty, we want to leave but we can't because it was prepaid. I went downstairs to speak to a male representative (30s) becausethere was no electricity. He was friendly and fixed the issue. We took a shower and the water just runs out to the bedroom. We had to use towels to contain the water from going further. The shower heads we yellow from years of use. It was disgusting.

This time, I went downstairs again and asked for a room change but he told us that it was full. My family was mad at me for booking this hotel. I wanted to complaint to Expedia but we had another night on the 11 of April. It was hell on Paris. All family rooms are for handicaps. Not worth >$100.

Family_with_children

4/10

Poor

08 Dec 2025

Jay

Room was small and dirty

2/10

Poor

26 Nov 2025

SARA

Awful experience. Poor customer service, lack of hospitality, and extremely rude staff. The breakfast was very average, yet they charge a high amount for it. Definitely not worth the stay.

Friends_and_family Family

6/10

Pleasant

22 Nov 2025

Ahmed

Room is too small, value for what you pay not there, breakfast is very basic and not good quality or fresh products for 13 Euro per person, staff are friendly

Leisure Family

4/10

Poor

21 Nov 2025

john

switched the price scam chrged me more than i had paid on hotels.com website

Partner

6/10

Pleasant

16 Nov 2025

rhoniel

the hallroom was too dark, some ceiling lights are off. Is this a Paris thing or just no one bothered to fix the hallway lights on the 3rd floor. it scares the heck out of me each time i walk in there. Get some fix that please. Common now. this is a hotel, get those lights fixed asap always

Leisure Family

2/10

Poor

28 Oct 2025

Parampreet

The lights kept going off and the staff on the first day wasn’t welcoming

Friends_and_family Family

4/10

Poor

16 Oct 2025

Carlos

When I arrived the gentlemen at the front desk was rude. I knew check in was at 2 but he called me up just to tell me again check in was at 2. Didnt even check if rooms were ready or try to help me in any way. Finally a gentlemen with name tag that said Epongue called me up to try to get me in my room early. Total opposite from the other gentleman. That was just the check in but overall room service lacked! They didnt really clean, they just made the beds. Floor was untouched and they took our towels and never brought new ones! I had to go downstairs to get new ones but I was denied towels. I was told to come back in the morning to get them. Again, staff was rude when I requested towels and rolled their eyes at me. Not to mention coffee machine in the lobby was off in the morning, so no coffee for people staying I guess you has to pay for the breakfast which I wasn’t going to after all the other experiences there.

Leisure Family

8/10

Excellent

12 Oct 2025

CHARBEL

A little bit too far

4/10

Poor

07 Oct 2025

Ben

This was a poor stay, when we got there they had given our room to someone else (apparently with the same first name) so they left us for 25min in foyer waiting. Then put us in another room, but failed to transfer our breakfasts over, so next morning 20min trying to sort that, paid breakfast for the 3 days then next day they weren't on the system. Just terrible service.
Then the final straw was that they took our towels and did not replace them so had only a handtowel on last day.
So each of these errors by themselves would have been a mistake but together they ruined this break, and I would not recommend this hotel.
Also they do not give you pillows, we had a small cushion each. So the name comfort hotel is misleading.
Its a long way from anything, so need Uber or long walk.

Leisure Family

10/10

Exceptional

25 Sep 2025

Alfonso L

Overall it was comfortable, but the room lacked storage space (closet, drawers). The breakfast was so-so, not great.

Partner

4/10

Poor

22 Sep 2025

Dick

The bathroom had a terrible odor and towels were not replaced with clean dry ones.

Leisure

2/10

Poor

17 Sep 2025

Anthony V

Rooms not clean.

Very disappointing !!! The room we were allocated was not clean . The floor was dirty. The bathroom was not fresh and the beds had not been changed. There was human hair on the bed sheets.We were offered 2 alternative rooms and unfortunately there was hair present on the mattress covers in both of these rooms also.

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Isa

Budget-friendly hotel

The place is within walking distance of the metro, which is really a plus point. The building and the room have seen better days, but I cannot complain with the price I paid. If you are a traveller and just want somewhere to sleep after a long day of sightseeing in Paris, then this is a budget-friendly hotel. There are towels and toiletries. The bedding seems clean. The pillow is just like a throw pillow and not a proper rectangular shape, but it's fine. There were some policemen around when we visited, but it did not affect our visit. The reception people are also polite and does not mind speaking in English.

Friends_and_family Family

4/10

Poor

19 Aug 2025

GILL

Definitely not 3 star hotel

Pros:
Price
Parking
Reception staff
Good shower
Cons:
Blood stain on sheet
Aircon ineffective
Man came in room whilst I was in shower and daughter asleep
Only one small pillow each

Friends_and_family Family

4/10

Poor

13 Aug 2025

Pragya

The room looks different from the picture. There were molds in the bathroom. Low rating because of the dirtiness. Location is good.

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

ZOE

Very kind staff

Leisure Family_with_children

2/10

Poor

08 Aug 2025

Marie-Keline

Ils ne changent pas les draps

2/10

Poor

27 Jul 2025

Tereka

I'd only give this property 1 star because the receptionist was kind but the pictures are a total cat fish. Bathroom was full of mold. Dead bug in the sheets. No storage for baggage or clothes. 1 night even feels too much for this place. Happiest day of my vacation was check out!

Self

8/10

Excellent

17 Jul 2025

Mohammed Harunur

Ac was not working. Entire night we keep open our window. Noise came from out. Only this was bad experience otherwise everything was ok according to price.

Leisure Family

2/10

Poor

13 Jul 2025

LUIS

Bad hotel

El servicio malicimo al llega rel cuarto no tenia aire acondicionado y no ne cambiaron hasta el segundo dia y cuando me llevaron a otra habitacion el aire funcionaba a mitad de capacidad y el inodoro estaba danado y nunca lo arreglaron el servicio del hotel dejaba mucho que deciar

The malicious service when the room arrived, it had no air conditioning and they did not change until the second day and when they took me to another room, the air worked at half capacity and the toilet was damaged and they never fixed it.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Thomas

Nice place

The dinner was very good

Leisure

10/10

Exceptional

11 Jul 2025

Chambi

Close to key walking areas.

6/10

Pleasant

02 Jul 2025

Pieter

Our stay was okay/ adequate. We needed a room with sleeping for three and it fit the bill on short notice. Grateful for that but otherwise the property and room (including bathroom) was pretty tired and in need of some updating.

8/10

Excellent

28 Jun 2025

Precie

I had a good experience especially walking distance to metro station.

Leisure Partner

4/10

Poor

24 Jun 2025

Verified traveler

no delight, just frustration. 1 star - avoid!

Stayed 1 night to be close Gare de Lyon. Hotel is NOT in quaint area but is 15 min walk to metro Port d'Ivry M7). If dark/night time I would not walk due to sketchy location of hotel. Pay a bit more and stay elsewhere. Hotel needs to improve:

1) shower did not have a soap dispenser. I had to fill the glass with soap from sink dispenser to take in shower.

2) Hotel clerk did not return my passport at check in & I overlooked taking it back as we were fatigued from travel we arrived at busy check in time. We ordered drinks at lobby bar sat there for an hour, settled bar bill at front desk same clerk who checked us in. Knowing necessity of passport there was NO INTENT to locate us that night to return passport! Hotel clerk could have brought PP to our room once noticed it was left with them! Or at check out when we returned room key, clearly a note not placed to have morning clerk return the passport.

DUE TO SLOPPY CLERK, we had to rearrange our travel. We called hotel from train station & they said PP was in their safe. When we picked up they were apologetic but not sure if they understood this was a MAJOR MISTAKE by their clerk.

3) NO COFFEE IN ROOM. They offer free coffee in lobby however NOT before 10:00am. What's the point? Coffee hour should be 7:00 to 11:00 if they are going to advertise free coffee.

just avoid this poor service place and stay elsewhere.

Partner

10/10

Exceptional

23 Jun 2025

David

Good for a budget hotel

2/10

Poor

19 Jun 2025

Md Mukhlesur

It is the worst hotel I have ever stayed. Both sink was clogged. Windows were not good. Beds are terrible too. I will never recommend someone to stay in this hotel.

Leisure

6/10

Pleasant

10 Jun 2025

Irene

The mirror came off before we came in the room, it’s never been fixed while we stayed there. We have to use stairs to reach our room there is no elevator to our floor.

Leisure Friends

6/10

Pleasant

28 Apr 2025

Maninder

2.5 to 3 Star

Leisure

10/10

Exceptional

05 Mar 2025

Nhut Duy

Nice staff

Partner

2/10

Poor

24 Feb 2025

Andy

Do not check in late!

Booked a double room, checked in around 23:00 and was told they’d sold out of rooms so was put in a twin room, not the end of the day but when we got to the room the toilet was completely blocked. I went down to reception to tell the staff and was told there was no other rooms available. I argued this and eventually the staff member phoned the manager and another twin room became magically available. This room didn’t come with any toilet roll so back down I went. The outside area of our window had used condoms, smashed mirrors and a lonely bottle opener. Although this hotel obviously has its problems, the staff were apologetic and eventually fixed any issues we had.

Partner

2/10

Poor

08 Feb 2025

Grzegorz

The pictures on the website don't match the reality, that's cheating on you from first touch. Very small rooms. Pretty bad surprise when you arrive...
Breakfast is very poor, definitely not worth the money.

Business Family

2/10

Poor

19 Jan 2025

Malek

I would say if you care about your health do not stay here , the room is full of mold and will get you sick quickly. Since i only stay for 2 night . I had to minimize my time inside the room as much as possible.

Business_and_leisure Self

10/10

Exceptional

09 Nov 2024

Chen

Good hotel and good service!

Leisure

6/10

Pleasant

22 Sep 2024

Aleksey

Ok

2/10

Poor

09 Sep 2024

NDEYE S

Please avoid at all cost, can't believe there were cockroaches in my room and despite one of the staff member, Nicolas being as helpful as possible, this was a really bad experience

Business_and_leisure Self

6/10

Pleasant

24 Aug 2024

Gideon

It was okay could of been bigger and nicer

Leisure Friends

2/10

Poor

29 Jun 2024

Priyalatha

Staff not friendly. Language barrier. Staff too slow. No kettle or coffee machine. Air conditioning not working. Area is very smelly.

Leisure Friends

4/10

Poor

29 Apr 2024

Zhehan

There was no personal hygiene supplies like shampoo or toothpaste, toothbrush provided; the heating is very noisy when operating; unsafe neighborhood.

Business Self

10/10

Exceptional

24 Nov 2023

DAVID

was awesome.

Leisure Self

6/10

Pleasant

14 Nov 2023

STUART

Did what I needed , basic room

6/10

Pleasant

06 Oct 2023

kin

Basic motel

Leisure Family

6/10

Pleasant

06 Jul 2023

Linnel

Big rats are around the property to the point that they are meeting you at the front door along with the black cats who is chasing them consistently…

Leisure Family

6/10

Pleasant

19 May 2023

Bing Ching

The only thing I don't like and did not expect it's that the hotel charges $5 per baggage left at the hotel. This is the first time I have ever gotten charged in my 15 years of travel experience. Disappointed.

Self

10/10

Exceptional

26 Sep 2022

Myrnaliza

The hotel is very clean and the staff are friendly and rendered good customer service. The hotel is also walking distance to the Metro station. Will recommend this hotel to any travellers in Paris.

Leisure

10/10

Exceptional

19 Aug 2022

Elisabeth

Nice hotel

It was very clean, comfortable and easy to reach. The bathroom was spacious and the best during the hot weather period was the air conditioning.

Partner

6/10

Pleasant

06 Aug 2022

Chandrashekar

We got a triple shared room where all the beds provided were single.

The beds were moving/sliding and was not comfortable to sleep

Leisure Family

8/10

Excellent

29 May 2022

claudia

Great breakfast

Leisure Partner

2/10

Poor

12 May 2022

Cassandra

There is no way I am going back there!!! They lied about the AC working, it is not. There are much better hotels for the same price. Don't do it.

6/10

Pleasant

25 Jul 2020

David

One bad experience

I’ve been going to this hotel for almost 7 years now. My office is right next door, so the comfort of getting up just a couple of steps away for work is invaluable to me.

This time however the night staff was RUDE at check in, and rude when on my second night I arrived from work, tired and not only was my room not turned down (cleaned up) but my toilet didn’t work. - I went to reception and asked if it was because of Covid, they said... I don’t know but it’s now too late to clean it, I’ll send someone over at 7am... which wasn’t acceptable for me since I had to leave for the airport already at 8:30 and I wanted a full night sleep. When reported to the morning staff at checkout the lady was amazingly apologetic and nice.

Business

8/10

Excellent

19 Jan 2020

Verified traveler

Service is good but breakfast does not taste good.

6/10

Pleasant

28 Dec 2019

Verified traveler

The water heater is only heated at certain time of the day and the room can get a bit stuffy sometimes.

Leisure Friends

10/10

Exceptional

06 Dec 2019

Christopher

Nice clean rooms and quiet hotel.

It was a nice room, clean, I was on 7th floor. The elevator only goes to 6th floor, so I had one flight of stairs to climb with luggage it was ok would prefer 6th floor and lower. They clean daily and they offer do not disturb sign if you do not wish for daily clean. Restaurant was fine I only had breakfast one morning I stayed for 5 nights it’s not far from the metro or the tram about 3 blocks.

Self

8/10

Excellent

05 Dec 2019

Verified traveler

Accueil chaleureux. Le personnel est souriant et serviable.
L’hôtel est adjacent au périphérique, et évidement l’ensemble de paris est en travaux. Autrement dit, la pollution sonore est élevée.

Business

6/10

Pleasant

18 Sep 2019

Verified traveler

The room is clean, lighting on the six floor landing is not very good and no milk.

Friends_and_family Family

10/10

Exceptional

02 Sep 2019

Rafael

Nice and affordable place to stay

The place is a bit out of the city but it’s accessible with train and bus. The staff were nice and helpful. And they clean the room everyday too.

Partner

8/10

Excellent

26 Aug 2019

Verified traveler

The staff there was very nice, the room was clean

Leisure Friends

10/10

Exceptional

27 Jun 2019

Verified traveler

Good stay

Clean, friendly staff and good location.

2/10

Poor

26 Jun 2019

Verified traveler

Very disappointing

We booked a triple room and the room given to us was at the ground floor not renovated and with a bathroom for disabled. The bathroom was so old with a big window facing the street outside where people passing by can probably see you. It was also hard to take a shower because you have to sit down else the water will splatter all over the floor. The place is good if you're staying only for 1 night which is what we did. It was hard to find a hotel near Paris during that day of our stay that was within our budget. The next day we transferred to another hotel near Gare De Lyon which was so much better. This is not really a hotel. The beds are so near to each other though they are single beds. There was also not much of food choices at the restaurant. The pizza was just a frozen pizza microwaved. The cheese given with the meat selection was also expired.

Friends

8/10

Excellent

29 Apr 2019

Arjay

Stayed here for 5 nights. Location was good, 10 mins walk from the metro. Pretty safe as well, walked back home past midnight for 3-4 days and never experienced anything bad or scary along the way. Staff were awesome especially the guy who helped us check in (April 17, around 6-7pm). The only problem we encountered was that theres only 1 Key per room. Yeah, even if you booked the double or triple room, you’ll have to share a key. And for people who are sensitive to noises this hotel isn’t ideal as the walls are pretty thin (I sleep soundly so this wasn’t a problem for me lol). For the price in Paris on a high season though, it was good.

Friends

8/10

Excellent

05 Feb 2019

Valerie

Functional without Frills - great staff

It is a very functional accommodation without too many frills. What it does it brilliant. Close to the area in Paris that we needed to be in. The staff looked after us very well.

Family

8/10

Excellent

05 Feb 2019

Gerardo

Good value

Family

8/10

Excellent

12 Jan 2019

David

Great place for a business traveler

This is my hotel of choice when I’m in paris. The staff is always friendly and it’s really close to the metro line 7. - it has recently been renovated and they replaced the tubs by nice showers. My only bad thing is that they no longer let delivery boys up to your room but that’s not so bad that I won’t stay there :-)

6/10

Pleasant

08 Nov 2018

atef

Business trip

Staff and manager very professional and helpful. But the hotel is very old and in a bad condition. Needs to be renewed. They have started to renew it and have done some floors.
Many restaurants around by walk and highway very close.

6/10

Pleasant

17 Oct 2018

Verified traveler

This is near to Paris bercy station, near to metro hotel staff was good to give me early check in but there was lot of tussle going on when I entered overall it's good but far from city.

10/10

Exceptional

09 Oct 2018

Norman

Good priced hotel for city break

Good priced hotel, 5 mins walk to public transport links to all parts of city. Staff pleasant and helpful. Tea/coffee making facilities in room a bonus.

Partner

8/10

Excellent

04 Aug 2018

Allan

Everything was good but we didn’t have a hand towel, just bath towel and bath mat. Same thing every time we stay there. The road leading to the hotel was full of rubbish, which is a shame! It doesn’t give a very good image to tourists.

Partner

6/10

Pleasant

29 Oct 2017

Maaya

The hallway was loud from the early mining to the midnight. Also, they wouldn’t let us leave our baggage after checking out.

Family

2/10

Poor

16 Aug 2016

Barbara

Awful service - stay clear

Awful hotel. Despite pre booking with hotels.com to pay on arrival this hotel tried to charge us double, argued with us over the confirmation email I had and told me I booked through Expedia not hotels.com.
They wouldn't speak to hotels.com on the phone either and wouldn't answer when hotels.com tried to phone them.
They told us on check in that the price was €82.50 for 2 nights including breakfast, our confirmation email said €78 not including breakfast so we confirmed with the guy behind the counter that was definitely for 2 nights. Told us yes. Paid him, went to our room and had been given a double despite having booked a triple(young son with us). Back to reception and he changed us to a triple but huffed and puffed about it. On checking out he told us we had another €82.50 to pay. You can imagine our surprise, told us we had to pay the second night, who charges by the day especially after we clarified with him on checking in and paying what he asked! 45 mins later eventually after threatening the police the said they would compromise by just charging us for breakfast for 2 days an extra €45. Really annoyed as although our original booking was not including breakfast, we were made to feel we were in the wrong despite having a confirmation email saying the cost of accommodation was €78 and the amount of times we clarified with guy in front desk. Then paying on check in only to discover that was a part payment - who does that???

Family

10/10

Exceptional

03 Aug 2016

Verified traveler

Great hotel, great deal

I had a great time staying at this hotel. It was easy to find and it wasn't far from the city center. The building was clean, the staff seemed to be very professional and the room was clean. I had a very decent Wi-Fi connection in my room. The bathtub was clean. AC in the room. If I ever get to come back to Paris again, I'd definitely choose any hotel from this company. I didn't get to eat at the hotel as I was running late in the morning before check-out, but I'm pretty sure it would have been nice.
ここはオススメです。建物、部屋、ベッド、トイレとお風呂、全てが綺麗なのに格安のお値段でした。場所も悪くはないです。駅から１０分くらい歩きますが、スーツケースありでも全然大丈夫な距離です。Wi-Fiもちゃんと部屋まで飛んでます。

6/10

Pleasant

21 Jul 2016

Jay

Nice hotel close to the Metro line 7

If you know how to use the Metro and RER you can reach this hotel by train. It was a bit warm in the room that we got. Some nights cool. The reception was friendly especially the night staff Brigida. Always a smile and ready to help. Cleaning lady too is. Always clean sheets. Bring an adaptor for plugin charger. No microwave or cooler. Can't go wrong with a 10 Euro breakfast. Cheaper than buying outside.

6/10

Pleasant

09 Jul 2016

Slippery D

The Hotel is great for locals, not for tourists.

This is a great hotel for locals or business people looking to stay in paris for non tourism related lodging. The Hotel is really far by foot to a subway station or bus stop even. It's far itself from any tourists spots from Paris seeing as the locations nearly outside of Paris itself. The hotel did not have Laundry facilities or a Shuttle to the Airport... odd considering they have a huge restaurant and their located within reasonable driving distance from Ory Paris airport. It was really disappointing that I stayed here my last two days in Paris having made the mistake of not looking into smaller but crucial details such as laundry facilities and how close the subway was to the hotel. As I said... great hotel for locals or business people, not for great for tourists.

8/10

Excellent

03 May 2016

peter

5 min walk distance to underground station,

5 min walk to underground station(1.80€ cost a one way ticket to Eifel Tower trip station).very small bath in bathroom,rooms need some modernisation but clean.lovely bakery just on the corner,3 minutes walk to shop with alkohol-:)

4/10

Poor

21 Apr 2016

Verified traveler

Horrible stay!

Our stay at Kyriad was horrific. The room was super tiny and the superchoking air conditioning system...it was heating up the room rather than cooling it down...had to open the windows during the night when we sleep and then extreme noise early in the morning as it was just situated beside the highway.

The worst was the shower. I wasn't able to shower at all with the small water flow. Tried to shower the first time, regulated the water temperature and started my water dripping shower. Took me approximately 1 minute to wet my hair...Then the water suddenly turned extremely hot and burnt my shoulders and head scalp. Regulated again and then it went supercold..then superhot again without even touching the tap. Complained to get the room fixed and was told room fixed in the evening when we got back from the city. The same thing happened that night again and my fiancée experienced burnt skin on her legs and shoulders. That was ROOM 320..staff not even helpful to rectify guest issues...all that was said 'Ohhh, i see..we are Sorry'..the entire piping system in the building needs replacement. Perhaps when someone turns on the tap in the neighbouring room, water flow drops...then it becomes superhot or supercold..I wouldn't recommend if you are looking for a pleasant holiday or stay in Paris. For this trip, three words..Stressed Stressed Stressed...!!

Partner

8/10

Excellent

03 Apr 2016

Shaik

Good

Good

Family

6/10

Pleasant

11 Jan 2016

Verified traveler

Functional but outdated.

The hotel has all the necessities, but things look old and outdated. The hotel needs some sort of renovating.

Partner

4/10

Poor

13 Dec 2015

Spadge64

Would not go back

Bedroom was ridiculously hot! First night had to \"sleep\" with window open to make room temperature bearable. However, the room looked onto a major highway which never got quiet, so we got a total of 1 hour's sleep. Next morning, went to reception to say that our air con wasn't working - reception staff said they had turned the air con off for the entire hotel as it was winter so only heating was available. Therefore to advertise an air conditioning unit in your room is false advertising. Asked for a fan - they said they'd put one in our room for when we got back. This never happened. Left window wide open all day while we were out to cool the room down, but on closing it to sleep, room was back to unbearably hot within an hour. Very little sleep on this 3 night trip.

Fire alarm went off shortly before midnight on one night - guests were unclear what to do and eventually, we all went down to the lobby to be greeted by a very angry reception staff member shouting in French at the guests and gesturing angrily for everyone to return to their rooms, whilst the alarm was still sounding, which no explanation of what was happening. This lasted approx. 10-15 mins. No apology or explanation.

Little, but important things - could do with an English TV channel, even if only BBC/Sky news! One packet of biscuits for a 2 person room is inadequate. Only supplied with 1 pillow each and 1 spare - should be 2 spares in a 2-person room. Keys are huge and inconvenient to carry around!

2/10

Poor

04 Oct 2015

Thi Huyen Tran

The receptionist works very bad!!!

I booked 2 rooms for 4 guests and paid already by credit cards. When 4 guests come and check in. The receptionist told that we only booked 1 room and 4 guests had to wait to ask instead of the staffs of this hotel check very well the information when the guests come.

Today when they check out, the receptionist told that only 1 room has paid, and 1 room not yet paid. Oh my god, the receptionist asked money again. When the guide show her the booking in Vietnamese, she said she did not understand.

I think she can check clearly by the system and why there is a ver big mistake and make us feel very inconvenient and uncomfortable. I think I will book many times for the next times for my clients but I will consider for this.

2/10

Poor

23 Sep 2015

Verified traveler

Don't bother

Awful.

6/10

Pleasant

21 Sep 2015

Angelica

Rooms extremely small

Partner

4/10

Poor

13 Sep 2015

Verified traveler

The hotel is in the edge of city, not too far from metro station, but may not be safe to walk at night. We have a triple room, which doesn't look like the advertising image. It's a single bed and a bunk bed. The bed is narrower than the regular American twin. There's no space to walk around inside the room and we are tiny Asian.

Family

4/10

Poor

13 Sep 2015

Verified traveler

Kyriad Paris Sud - Porte D'Ivry

The hotel is in the edge of city, not too far from metro station, but may not be safe to walk at night. We have a triple room, which doesn't look like the advertising image. It's a single bed and a bunk bed. The bed is narrower than the regular American twin. There's no space to walk around inside the room and we are tiny Asian.

Family

4/10

Poor

13 Sep 2015

Ola Andreas

Not as good as they show it

Rooms: Over used rooms lacking of maintenance. Smaller than it appears on photos of the Hotel. Dirty flooring and molds in the shower head.
Restaurant: Only used the Breakfast buffet with average offerings, but good quality.

Reception: Functional

Location: Excellent for tourism arriving with vehicles to Paris. Park your car and enjoy Paris by public transportation only five minutes walk from the Hotel.

Service: Fair respect for sleepers due to Housekeeping staff are talking very loud in the corridors, opening rooms without knocking the door. The Room setup is lacking of wine glasses, fresh towels, shower gel etc. Went to ask in the Restaurant to borrow one and the response was: Its not possible. But after 5 minutes discussion they finally hand me one.
I met two people smiling on our four days staying in the Hotel. The night receptionist and a male worker in the Housekeeping. I find that very rare in a Hotel that you only felt welcomed by two persons.
An average standard of the Hotel (Hardware) mixed with untrained Hotel staff (software) will lead to poor future profits.
Take action Kyriad

Family

8/10

Excellent

03 Sep 2015

Jose Antonio N.

Great Location

The hotel is located in the south of the city, very close to the road ring. the subway is about 2 blocks away, which is great. it is surrounded by several restaurants (italian, turkish, greek) and they offer budget menus and some more expensive ones. There is also a bis supermarket about 4 block away, a cheaper alternative for water, fruits and other things. The location is great because is not that crowded like in center, and you can buy in the subway the full-day ticket for less than 3 Euros...

Partner

6/10

Pleasant

18 Aug 2015

Saeid

Average hotel

The room area is small for 2 bed room, the hotel location is not good because is on border of paris and far from city center, the breakfast is not included!!? And you have to pay extra for that. But the hotel personels are polite and friendly, hotel is clean.

Family

8/10

Excellent

19 Jul 2015

Verified traveler

Worth staying!

Good stay, and generally worth the price. Very helpful staff, especially Mlle. Brigida, who assisted me with early morning transport needs.

2/10

Poor

09 Jun 2015

lex

Horrible hotel, horrible location

In the ghetto, the workers are no help and the rooms look nothing like the picture. DO NOT RECOMMEND. You can't even get a taxi back to the hotel, no taxi driver will even come close to this neighborhood

4/10

Poor

05 Jun 2015

Afshin

Avredge hotel

Room is clean but so small
Reception staff were not friendly and helpfull

Family

8/10

Excellent

19 May 2015

charles

a Parisian interlude

Comfortable and affordable base for visiting Paris.

Partner

8/10

Excellent

17 May 2015

Claire

Good clean budget hotel

Small rooms but clean and tidy. Helpful staff. Easy walking distance to metro station and 11 stops to the Louvre. Found it to be a good value budget hotel