Name: Ibis Budget Paris Porte De Bercy
Address: Place De L'Europeparis Bercy, 2, Bercy, 94220, FR

2/10

Poor

03 Aug 2026

Jessica

.

8/10

Excellent

27 Jul 2026

Raissa

I like the surroundings. Close to a shopping center. Getting around using public transport was. The only disadvantage is just that in the room there was few sockets not working. And also, for a double room, they should provide two seating chairs as for 2 persons. A room with a single bed is OK for 1 chair not for a double room. We were two of ous so 1 persons have to sit on the bed while eating our food. They should revise that. Thank you

6/10

Pleasant

24 Jun 2026

Olivier

Les moquettes auraient besoin d’un gros nettoyage.
Une rénovation des salles de bain ne serait pas du luxe.
Mauvaise odeur dans les ascenseurs.
Petit déjeuner très bien, complet et varié.

Self

6/10

Pleasant

20 Jun 2026

Vlada

We previously stayed at a similar hotel in another European city and had a completely different experience.

Despite advertising air conditioning, guests have no control over it. The room was small, outdated, and lacked basic amenities such as a hairdryer. To borrow a hairdryer or iron, guests are required to leave a cash deposit, and if you do not have cash, staff are unwilling to offer any alternative solution.

When I finally received the equipment, it was old, dirty, and in poor condition. It ended up damaging my clothes, and when I reported it to reception, the response was essentially, “whatever.”

Customer service throughout our stay was disappointing. Staff seemed uninterested in helping guests and often preferred to ignore concerns rather than address them. Even upon arrival, we stood at the reception desk for some time without being acknowledged before someone finally asked what we wanted.

Another frustrating policy is that luggage storage is not complimentary. If you arrive before check-in, you must pay to store your bags, which is unusual compared to most hotels and even many hostels where this is provided as a basic courtesy.

Overall, the hotel does not provide the level of service or amenities that its advertising suggests, and the lack of customer care significantly affected our stay.

I understand it’s “budget “ but again we already used exactly the same chain of hotels before and never experienced such low service

Partner

10/10

Exceptional

17 Jun 2026

Shane

All great

Partner

6/10

Pleasant

16 Jun 2026

Julie-Anne

Upon arrival reception staff could have greeted us with a smile, just checked us in could have been more professional
Shower was usable but needed a new shower head
Room was clean, ok for a few days
Breakfast ok no bacon it had all gone should have stocked up not ran out for £15 per person

8/10

Excellent

14 Jun 2026

Colin

Restaurant was very good for a cheapy hotel

Self

6/10

Pleasant

17 May 2026

Amador

.

Family

10/10

Exceptional

03 May 2026

sandra

For a budget hotel it had everything we needed very basic rooms but clean and very helpful staff, breakfast was good, we’d say again if travelling on a tight budget.

Partner

10/10

Exceptional

17 Jan 2026

Nathan

Great rooms and got a free upgrade. Staff were helpful and friendly. Can’t go wrong with ibis

Leisure Partner

10/10

Exceptional

15 Dec 2025

Maria

Room was clean, we had soap in the room but I brought my shampoo as I always do. We did not have a kettle in the room but we could get always hot water at the bar. We also asked or two additional pillows and we were given.
The room was basic, I think an extra chair would help but all in all it was alright.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Maria

The staff was very kind. We had what we needed for the trip to be a success. Transportation was good and convenient, bus right outside the hotel which took us to a nearby metro station.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Janet

Staff was very helpfull

2/10

Poor

23 Nov 2025

Romelyn

Not friendly people in the evening. They don’t provide clear instructions. Ladies are not inviting.
No trashbags in the room neither in reception when we requested.
Bathroom shower half glass wall, water sprinkling outside.
Bathroom sink clogged.
No face towels box

Leisure Friends

8/10

Excellent

27 Oct 2025

Abi

N/a

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Gerardo

Muy buen hotel! Limpio, habitación espaciosa, muy bien ubicado y con estacionamiento incluido.
Si llegas a Ámsterdam en auto, es el lugar mas conveniente.

Friends_and_family Family

6/10

Pleasant

23 Sep 2025

Patricia

The room for 3 people was small, type of bunk bed and they didnt make the bed on top, service lady said it is their policy.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Elia

Very good

8/10

Excellent

03 Sep 2025

Adam

Good price, not bad connection to subway and buses
Some elevators were out of service every every day during our 7 days stay

Leisure Family

10/10

Exceptional

30 Aug 2025

Samantha

This property is right next to a mall with lots of dining options as well as a supermarket. The public transit (bus 24) was also super convenient.

Leisure Family

2/10

Poor

28 Aug 2025

Jostin

Do yourself a favor, cheaper is not always the best option… extremely far, old, full of homeless and noisy

Leisure Family_with_children

4/10

Poor

17 Aug 2025

Noman

Property has stains on floor and was smelly.
Staff didn’t know much of English was hard to communicate.
Overall was disappointing

Leisure Partner

10/10

Exceptional

16 Aug 2025

Leonardo

.

10/10

Exceptional

25 Jul 2025

Jessica

While not particularly close to what we needed, there were rentalable bikes nearby and it was a wonderful price for the room. Near a grocery store and several restaurants. Breakfast was lovely. Staff were very helpful

Leisure Family

6/10

Pleasant

21 Jul 2025

Maria L

Truly budget but clean and well connected

The hotel is way out of Paris but well connected by bus mainly. It lacked a hairdryer (which would have been handy considering the outside temperature) but the rest was ok for the price.

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

hamsaraj

I have

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

Geoffrey

Parfait!

Leisure Family

10/10

Exceptional

16 Jun 2025

Jorge

Great value

Leisure Family

10/10

Exceptional

08 Jun 2025

Roger

Overall, the hotel is pretty good, wish they had blow dryers in the rooms

Leisure Family

6/10

Pleasant

07 Jun 2025

marwen

luggage watch is not free after checkout !

Business

10/10

Exceptional

05 Jun 2025

Anoosha

Very friendly and welcoming reception staff and its clean and budget friendly. would recommend to friends and family.

6/10

Pleasant

31 May 2025

Madeline

It's your typical low cost hotel. However this place was also lacking a hairdryer in your bedroom and the usual tea/coffee. The location was fine to get into the city centre.

Self

2/10

Poor

25 May 2025

CHANG HYONG

no refrigerator
no water bottle
no hot pot

Leisure Partner

6/10

Pleasant

12 May 2025

Kiki

The television didn’t work, the room light kept flickering

Leisure Friends

10/10

Exceptional

21 Apr 2025

Verified traveler

Expensive parking.

Friends_and_family Family

6/10

Pleasant

06 Apr 2025

Desmond

Bare minimum in the room. No soap for the sink just the shower gel fixed to the wall in the shower and thin towels. Espresso size paper cup which was not replaced the next day.
Reception staff should offer the leaflet on transport options at check in. We stumbled on it the night before check out which was too late. Even the response on where to catch the number 24 bus was incorrect.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Renée

Great service, could be a little cleaner

Service was amazing and so so helpful, a highlight of our stay.
Room could have been cleaner, mattress was stained and hairs and dirt in corners of rooms and on tables etc.

Otherwise ths front desk, the bartender and everyone working were lovely and would definitely stay again just due the service.

Partner

8/10

Excellent

25 Feb 2025

Renée

Lovely service, poor cleanliness, fair for price

Service was amazing, extremely nice helpful and polite, and efficient. Happy to advise on areas of interest and any support needed during our stay. Some of the nicest and most personable customer service experiences I’ve had to date.
Our room was changed free of charge for a nicer view, however this meant each morning the cleaners tried to enter our room assuming it’s empty and did enter when we forgot to lock the door.

Despite this they were polite and accommodating despite us knowing little french.

As we added an extra date after our booking, when we arrived it was supposed to be added but on the last night our cards were deactivated and so we had to go to the front desk who were more than happy to help and added our night. So despite the awkwardness the quick and friendly support from the staff made this a two minute problem.

The cleanliness of the room however should be improved. For the price the room was spacious, well lit and functional and compared to some of paris boutique hotels was miles better. But dirt in the corners of rooms, no bin liner in bins, stained mattresses and overall subpar cleaned rooms really hindered the experience.
There are no amenities, no extras and some things like lifts were out of order and for the price this is absolutely acceptable, but cleanliness especially for such high turnover of guests, should be a priority.

But otherwise lovely experience would stay again if bringing my own cleaning products.

Partner

6/10

Pleasant

24 Feb 2025

Rasa

A hand soap by the basin would be beneficial as the only all in one bottle is placed in the shower making it inconvenient when washing hands. I feel like the hairdryer should be part of room facilities as a basic offering. The fact that you have to leave €20.00 cash deposit is outrageous. Had no Euros on me and they would not take any other currency even higher in value. The quality of the hair dryer was not even good - all melted around the tip.
Other than the above, the room was cleaned and refreshed daily, which was nice and the hotel room served the purpose for the needs. Breakfast could do an upgrade with hot food offerings, not just a continental version.

Leisure Family_with_children

6/10

Pleasant

07 Feb 2025

Verified traveler

Barebone facility, no hair dryers, poor quality paper cups put directly on sink top(no fashions)’ expensive paid storage in case you need to store your luggage before check-in or after check-out, far from Metro, but close to one bus stop to get into city Centre

Self

4/10

Poor

05 Dec 2024

Yanci

We had 3 guests. The 2nd bed was not made. We had to do it ourselves. Check out is at 12pm and they knocked twice to see if we were still there.

Leisure Family

4/10

Poor

02 Nov 2024

Verified traveler

Very basic okay for one night

No free luggage storage, no soap in bathroom by sink, only attached to shower wall, poor water pressure, poor towels. Location good and quiet, attached to mall. Walking distance to metro, bus, train and quai bercy.

Self

2/10

Poor

08 Oct 2024

Brendan

On arrival we were given a room that was dirty unmade bed and towels in shower and condom wrapper’s in bathroom floor !

8/10

Excellent

30 Sep 2024

Octavia

There is a bus stop across the street.

Leisure Family

6/10

Pleasant

22 Sep 2024

Tanasha Devi

Could improve better by provide more further supplies like kettle etc. Early check was available but need to pay for it could be free as some hotels do not even charge.

Leisure Family

10/10

Exceptional

16 Sep 2024

Karol

.

10/10

Exceptional

30 Aug 2024

Shabina

Hotel was just across the bus stop easy to commute to the city or anywhere around loved it

6/10

Pleasant

02 Jun 2024

Leilani

Convenient stay

Business_and_leisure Friends

6/10

Pleasant

02 Apr 2024

Fredy H

.

Leisure Family

4/10

Poor

01 Apr 2024

Mark

Very budget, inconvenient location

Very budget, in an inconvenient location. Wifi was slow and often disconnected. Breakfast was very basic continental, with yoghurt, some fruits, cereal, bread and croissants. Inconvenient location - had to catch a bus to get anywhere, and bus wasn't reliable and often very full. 18 minutes walk to nearest Metro. Quite small rooms without even hand soap in the sink.

Friends_and_family Family

10/10

Exceptional

06 Mar 2024

Sharon

It's quiet.

Leisure Self

10/10

Exceptional

06 Mar 2024

heather

The hotel is great, a bit too warm in the bedroom for me, and too noisy to have the window open! But great view over Paris

Leisure Family

6/10

Pleasant

12 Jan 2024

Abimbola

Above Average Accommodation

Generally just ok. Bedroom not as expected

Friends_and_family Family

10/10

Exceptional

28 Dec 2023

Verified traveler

We had a great stay. The manager really helped us finding a parking spot by the hotel as we had a big van that didnt fit in the regular parking garage. Really appreciated it!

Friends_and_family Family

8/10

Excellent

23 Oct 2023

Melanie

Staff were particularly helpful

Leisure Friends

4/10

Poor

07 Oct 2023

Patricia

Need more clean rooms

Business_and_leisure

6/10

Pleasant

20 Sep 2023

Peter

Once we had arrived via metro and bus relatively late at night we found the staff helpful at reception. The room was as expected, clean and suitable for us and our 13 year old daughter. The surroundings are bleak and we could find nowhere to eat at 10pm.

Leisure Family

6/10

Pleasant

28 Aug 2023

Verified traveler

Room clean. Get what paid for. Bercy Village Nice. Bus stop near hotel.

Partner

2/10

Poor

17 Aug 2023

Sultan

Only gave 1 pillow to sleep for 2 people said they was gonna bring more ended up waiting all night ended up with no pillows to sleep with, back ache all night due to rubbish beds no soap, tea, water facilities ill mannered staff

Leisure Family

10/10

Exceptional

11 Aug 2023

Hazel

We only stayed one night but really enjoyed the ambience of the hotel and the staff were very amenable.

2/10

Poor

23 Jun 2023

Serkan

Bad Decision

The beds are pretty hard and uncomfortable. The breakfast is very poor and the location of the hotel is bad, there are not many alternatives to eat around and it is quite far from the metro.

Business

6/10

Pleasant

22 Jun 2023

Joseph

Limited restaurants and stores nearby

2/10

Poor

15 Jun 2023

Winnifred

The hotel was below my expectations. The room was inadequate, small, and very below standard. I expected a regular hotel room instead I got a hostel. It was very bad.

Leisure Friends

4/10

Poor

07 Apr 2023

Guillermo

Lovely receptionist, but the room was very noisy and didn't have any appliances (no kettle, no fridge...). Very hot room despite it not being cold in Paris, the sheets smelled like bleach.

Business_and_leisure Self

6/10

Pleasant

19 Feb 2023

Tim Yu

Good price

Business_and_leisure Family

8/10

Excellent

16 Feb 2023

Ghulam

The should have kettle and cups at least, but they haven’t

Friends_and_family Family

8/10

Excellent

25 Jan 2023

Manuela

Very simple hotel. It was a bit far from the centre of Paris for my liking and there’s nothing walking distance for example restaurants. You need to take the bus.

Leisure Family

4/10

Poor

19 Jan 2023

Sulien

Poor & dirty room

8/10

Excellent

24 Jul 2022

Marc

Cheap and clean. A good value for the money

Leisure Family

2/10

Poor

21 Jul 2022

Anubha

This is one of the terrible place and last night was horrible. Once I reached they provide us a room after 1.5 hour. And then their bathroom and washroom was not at all working. They didn’t give us the blanket and bedsheets were also so dirty. So I was so upset and feel very depressed.

Leisure Friends

2/10

Poor

16 Jul 2022

Madelin

when i checked in the employee was extremely rude to me and interrupted me many times while i was trying to speak.

Leisure Friends

4/10

Poor

18 May 2022

Kelly

Rude staff
Dirty room and woken up at 6am with drilling in the next room

Leisure Family

4/10

Poor

27 Mar 2022

Emilie

Chambre très correcte et propre mais beaucoup trop de bruit extérieur, on dort donc très mal

Leisure Self

10/10

Exceptional

14 Aug 2019

Subbarayan

excellent

Family

10/10

Exceptional

09 Aug 2019

Verified traveler

Very nice & very good service & very quiet.👍👍👍👍👍👍👍👍👍👍👍👍

Friends_and_family Family

10/10

Exceptional

31 Jul 2019

Verified traveler

Nice facility with proper cleaning of the room done on time

Leisure Family_with_children

8/10

Excellent

20 Jul 2019

Nathaniel

Overall it was good. Although would have been nice to have a few british tv channels and an iron and iron board . Booking also said \"city views\" however our view was just yhe view of the hotel wall

Partner

10/10

Exceptional

18 Jul 2019

Niraj

Nice hotel for a night stay. Value for money.

Family

6/10

Pleasant

07 Jun 2019

Verified traveler

Really limited lugguage storage service.
Just around 15 lockers for 2 hotels
Unacceptable!

Family

2/10

Poor

08 May 2019

Verified traveler

Reasonable prices, but the staff services are not professional

Business_and_leisure Friends

2/10

Poor

12 Apr 2019

Verified traveler

Don't waste your money or time

Don't bother. You CAN'T control the temperature. It was a sauna in the room.

Family

8/10

Excellent

29 Dec 2018

Verified traveler

Have a good stay

Good place to stay. Very close to bus stop, restaurant and shopping center.

Family

8/10

Excellent

21 Dec 2018

Careem

Good. I will recommend it.

Good stay

Family

10/10

Exceptional

01 Aug 2026

Génesis

Maravillosa y la atención fue lo mejor

10/10

Exceptional

25 Jul 2026

Eric

Tres bien mais au moment de prendre les douches nous n avions pas d eau

4/10

Poor

23 Jul 2026

Ana Cely

O quarto é extremamente pequeno, as roupas de camas sujas e estávamos em 3 pessoas e não arrumaram a cama para a terceira pessoa e não varem o quarto, só tiram o lixo, o chuveiro não esquenta rápido e casa água para fora, a porta do banheiro para na privada e a luz do banheiro e muito fraca. Sem contar q tive q buscar toalhas na recepção pq tiram a terceira toalha e não colocaram outra, não tem toalha de rosto e a cama de casal eram duas de solteiros com alturas diferente e a top de cama era de solteiro.

6/10

Pleasant

05 Jul 2026

Corentin

L’hôtel était correct pour une nuit.

Business

8/10

Excellent

29 Jun 2026

Julien

C'était plutôt correct

Self

4/10

Poor

28 Jun 2026

faiza

Chambre vraiment simple,avec beaucoup de défauts des bruits a côté du lit tou le temps

Friends

8/10

Excellent

26 Jun 2026

Carsten

Great location to get to the city auto concerts in bercy

Friends

6/10

Pleasant

21 Jun 2026

Julie

Pas ouf mais pas problématique non plus. En lien avec un ibis budget en région parisienne

10/10

Exceptional

20 Jun 2026

Amel

Très grand professionnalisme

Partner

2/10

Poor

11 Jun 2026

Isabella

Quarto estremamente frio, ar não funcionava! Não havia uma água, café, não existe frigobar para armazenar algo caso queira ficar mais dias!
São 15 a 20 minutos da estação.

Self

10/10

Exceptional

07 Jun 2026

Nathaly

Top . Bon week-end. A refaire

Friends_and_family Friends

8/10

Excellent

07 Jun 2026

Sandrine

Le personnel très sympathique et à l'écoute. Chambre petite et simple mais propre. Hotel bien situé pour visiter Paris. Un deux étoiles simple et fonctionnel pour petit séjour.

Friends_and_family Family

8/10

Excellent

31 May 2026

Lucas

Propre, fonctionnel et bien insonorisé. Seul aspect négatif, pas très facile de s'y rendre en transports en commun depuis le centre de Paris.
Petit déjeuner très fourni

Partner

10/10

Exceptional

25 May 2026

Sergio

El personal fue amable y se mostraron dispuestos para ayudar.

Partner

10/10

Exceptional

19 May 2026

marleen

Nette kamer .
Goed ontbijt voor een budget.
Prijs kwaliteit is goede verhouding