Ibis Styles Paris Bercy

France , Paris
PARIS, Rue De Bercy, 77
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100 reviews shown

4/10

Poor

21 Apr 2026

Matthew

This hotel was more budget than I believed it was from the details I saw when booking. I felt like I was staying in a prison; which was fine for an experience, but I wouldn't stay again. Breakfast consisted of cold pancakes and solid honey/syrup. The shower heat needed to be set just right, because it'll constantly go very hot to very cold. Plus I was advised the air conditioning will not work because in France April/May is winter still, even though you'll get blaring hot sun through the window in the morning, making you feel like you're in a green house.

Self

6/10

Pleasant

23 Feb 2026

Karen

Ok for a couple of nights as we were site seeing all day not a hotel we would stay in again staff not particularly helpful especially the check in staff
Rooms very basic .

Partner

10/10

Exceptional

16 Dec 2025

Patrick

The breakfast was great! Lots of options, fresh food, coffee, and beverages. Room was great size/layout, a little outdated, but overall would stay here again for events at the Accor Arena.

Friends_and_family Friends

8/10

Excellent

24 Nov 2025

Rebecca

Proximity to public transport

Leisure Self

6/10

Pleasant

12 Nov 2025

Daniel

Good for the price. Staff were nice. Good location.

Rooms a little small, first floor had the weirdest gag inducing stench throughout, breakfast could have done with some heavily fried meats to satisfy us with less refined palettes.

10/10

Exceptional

07 Oct 2025

Juliet

Convenient for Gare du Lyon

10/10

Exceptional

13 Sep 2025

Susan

Room was afequate, very clean, staff friendly. Breakfast was nice.

Leisure Partner

6/10

Pleasant

08 Sep 2025

Keri Marie

Basic room. Need of refurbishment. Shower very outdated not as detailed in pictures.
Next door which we didn’t know is an arena, very busy and noisy.
Lovely staff, room was clean.
No coffee making facilities in room and Starbucks machine downstairs out of order, fresh breakfast.
If your looking for somewhere just to lay your head it’s ok, if your looking for a bit more to your room, stay elsewhere.

Leisure Partner

8/10

Excellent

05 Sep 2025

Leen

Clean hotel. Everything that is needed is available. Simple but good breakfast. Comfortable beds and public transport only few minutes walk.

Leisure Family

8/10

Excellent

20 Aug 2025

Jasmine

⭐️⭐️⭐️⭐️
While I chose to check out early for personal reasons, I found the staff to be warm and friendly, with a very accessible manager. Breakfast was good, and although the rooms are on the smaller side, that’s standard for Europe. The space was well-kept and comfortable.

Leisure Family

10/10

Exceptional

18 Aug 2025

Wayne

Easy to access transport staff were helpful and friendly

Leisure Family

6/10

Pleasant

08 Aug 2025

Verified traveler

Room could be better

Bed was very comfortable and the service was great, I haven’t talk to many staff but they always were very nice and lovely. That’s about the positive of the stay.
The room could have make with a small refurbishment. The bathroom had mould a bit everywhere.
Breakfast was ok but the pastries had an old taste, a bit like someone was baking cheese puff next to them. Different options available to cater for everyone (cheese and ham, yogurt bowl, pancakes…)

10/10

Exceptional

03 Aug 2025

Makeba

I recently stayed at the Ibis Styles Bercy and had an excellent experience! The room was spotless, the bed was incredibly comfortable, and the staff were both friendly and accommodating.

The location couldn’t have been more convenient, right beside the stadium (perfect for the concert I was attending), directly in front of the subway station, and just across from a great selection of restaurants. Everything I needed was within easy reach.

I’ll definitely be staying at this hotel again in the future. Highly recommended for comfort, convenience, and great service!

Leisure Partner

6/10

Pleasant

18 Jul 2025

Michael

A perfectly fine budget tourist hotel. Breakfast can be really busy with quite limited options, but the hotel is well located with the metro right outside and Gare de Lyon very walkable. The bedrooms very comfortable and quiet although air conditioning is quite poor. I’d stay there again if I needed to be in the area.

Business_and_leisure Partner

6/10

Pleasant

02 May 2025

Scott

Rooms are very small with no storage. It was a hot day but the property doesn't turn on climate control until mid-may so it was very hot and stuffy.

4/10

Poor

15 Apr 2025

Nicolas

The hallways are creepy and old. The room is very basic, only the bare minimum. The bathroom was beat up, dirty, sink was clogged. Room was very hot and of course the vent wasn't working. This place is OK if you just want a place to crash for a few hours, otherwise it's terrible, way below acceptable standards for this price range. Very disappointed, I won't go back to this hotel.

Leisure Self

10/10

Exceptional

06 Apr 2025

Jennifer Nicole

The staff was very knowledgeable and helpful whenever we had questions. The bar wasn’t open long enough however I understand that when there are not a lot of guests in the hotel, they need to adjust. Very convenient for the underground transportation, as well as walking, Ubers and so many dining options. Great location-we loved it.

Leisure Friends

10/10

Exceptional

03 Apr 2025

Verified traveler

good location, great big room, love the stye of the hotel

Friends_and_family Friends

10/10

Exceptional

22 Mar 2025

Brian

Nice

2/10

Poor

18 Mar 2025

Aileen

I didn't like that the manager of this hotel is inconsiderate. We booked several rooms this March and we were requesting for refund in one of the rooms booked for 2 days but were never used. Manager just said, 'no'. While business is business a little consideration and sympathy would go a long way. Customers should be treated as human beings and businesses and managers should not just be running after money. I am so dissapointed with my experience with this manager, with this Ibis hotel and with Ibis as a whole.

Leisure Family_with_children

6/10

Pleasant

11 Mar 2025

Jeanie

Convenient but very basic for the price

Great location for the Accord arena, literally next door but it’s very basic for the price, no tea and coffee in the room and nothing decaf in the coffee machines or tea selection not even any herbal teas, tiny room

Friends_and_family Friends

6/10

Pleasant

09 Mar 2025

alison

Good place to stay for access to the Accor Arena. Small comfortable room,not much hanging space & very hot. Couldn't work the aircon.
Great shower was a bonus.

Partner

2/10

Poor

15 Feb 2025

Juliane

Stay away if you like standard clean rooms. Our room had mold, so much mold! In the shower and around the windows. This hotel needs to close down. The breakfast was ok, but no plates so we had to use napkins.
The staff was friendly and the location was perfect for what we were planning on doing. But the dirty, nasty rooms totally ruined the stay. Disgusting!!

Leisure Partner

8/10

Excellent

27 Jan 2025

Great and convenient location.

Leisure Self

8/10

Excellent

19 Jan 2025

Ludovic

Near metro station

Leisure Family

10/10

Exceptional

06 Jan 2025

GORKEM

perfect location for metro
great value

Leisure Family

10/10

Exceptional

04 Nov 2024

Gurrinder

Great location for the tennis and easy public transport links

Leisure

4/10

Poor

03 Nov 2024

Sharla

Second time staying here and was gobsmacked.

Service. Staff are below par, girl who works at the bar shouting at a much older lady. Was given a voucher for a drink from the manager and she seemed annoyed by this. Banging and knocking things around because wine was not included in the voucher although the manager said to honour it. She goes on to shout in French at the manager. Very uncomfortable and not the way to behave from someone providing a service.

The reason I was given a voucher, the housekeeping came into my room, peed in the toilet , left the lid up and didn’t flush. The whole bedroom smelt upon our return. We knew it was a man as there was no tissue in the toilet. Lo and behold when we saw the houskeeeping the next day serving our floor it was a man. I’ve never had housekeepers using the facilities in an occupied room.

Thirdly, location is nice, near shops and the metro and very close to the arena.

Breakfast shut 45 minutes early one day, we saw about 25 people come for breakfast to be told in a rude manner “NO breakfast is closed! Shut!”. They took away the pastries and turned off the hot drinks machine so they couldn’t be used. Friends of ours we made In the hotel had to go without food or drinks for breakfast.

I’ve never seen such poor behaviour and rude staff especially from a hotel. I’ll be logging a formal complaint with the hotel chain, specifically about the bar girl. Terrible attitude to be shouting at customers.

Leisure Family

4/10

Poor

18 Oct 2024

jeffrey

Rooms were small. Bathrooms outdated. No area to put clothes in drawers, or anything that would make you feel more comfortable (mini fridge, etc).

House cleaning was rude on multiple times, one of which being scuffed at for still being in our room (sleeping) when they wanted to clean.

The AC worked on the first night, then stopped after that. We were told they shut off the AC/Air to all residents because it was cool outside and we didn’t need it anymore…

Except, windows barely opened and it’s right next to a music venue that occasionally plays loud music till late in the night - and you needed to have your windows open because no air.

All in all, there were no bed bugs, so that’s good. But I’d try to find a place that values your comfort a bit more, and well personally try to avoid coming to this property again.

Business_and_leisure Partner

10/10

Exceptional

17 Oct 2024

antonio

The breakfast was amazing
So amazing I will close my eyes to the things I did not like

Partner

8/10

Excellent

02 Oct 2024

Matthew

A standard room. You know what you're paying for.
Clean, decent, functional.
Buffet breakfast good.
Metro station nearby and 10 mins walk to o gate du Lyon.

4/10

Poor

25 Sep 2024

Sam

I stayed at Paris Ibis Style Hotel for six nights and, unfortunately, my experience was far from ideal. The rooms were incredibly small with no coffee maker, drinks, or iron provided. In fact, we had to pay a 20-euro deposit just to borrow an iron, which felt inconvenient.

During our stay, the elevators broke down three times, forcing us to walk up and down eight floors – a huge hassle, especially after long days out. Additionally, the rooms had no air conditioning, and with the heat inside, it became almost unbearable. There was also no netting on the windows to prevent mosquitoes from getting in, and we ended up with several bites.

On a positive note, the location was great, close to local attractions and public transport, but overall, the lack of basic amenities and comfort really overshadowed our stay.

Self

8/10

Excellent

07 Sep 2024

Elizabeth

Basic but good location and breakfast

Very basic rooms, not fancy at all, but we were ok with that as cheaper price. Great breakfast lots on offer, and really friendly staff. Right next to metro and easy to get to main tourist sites. Would recommend if you just want a basic hotel with friendly staff

Friends_and_family Family

6/10

Pleasant

08 Aug 2024

Rae

The air conditioning doesn’t work well, and there definitely were flies in the room breakfast area (literally on the food). Proximity to the train station was nice, but I do agree with other reviews about noise at night! I appreciated the vending machines with snacks and essentials, like phone chargers. My husband complained about the size of the room and quality of pillows. Also anyone coming from the states remember that they don’t use washcloths, so bring your own if you need! The shower gets very slippery I almost fell. Biggest pro is the proximity to bercy, but during major events streets are blocked which can prevent getting a taxi or Uber

Leisure Partner

10/10

Exceptional

19 Jun 2024

Fiona

Ibis Bercy

Hotel double room is small but perfectly formed. Great for a short break and very close to Paris metro transport links.

Partner

10/10

Exceptional

16 May 2024

Katherine

A comfortable friendly place

This hotel was a really great stay. Every staff member that I interacted with was friendly and helpful. The breakfast was outstanding, and I loved that there was a water filter machine directly in the lobby when you first get in. The beds were comfortable, and the shower had plenty of hot water and water pressure. You could tell that there was a bit of wear and tear on the room, but that didn't detract from the overall comfort or style of them. Definitely worth the price!

Business

8/10

Excellent

11 Feb 2024

Deniz

Very basic

Business Self

10/10

Exceptional

22 Nov 2023

Corinne

Confortable

The reception was easy to find & very quick. I also ask the receptionist if he could recomnand a nice restaurant, he did & the meal was lovely. The room itself was very nice, clean & the bed really confortable. The bathroom had both a bath or shower your choice. I really would go back.
The breakfeast was continental & I enjoyed it.

Self

8/10

Excellent

16 Aug 2023

Michael

The Metro is just outside the hotel. It was closed for renovations when I was there but generally amazing to have line 14 and line 6 at the front door of the hotel. Makes for good connections. Breakfast was super busy and packed every day but they have diversity and choice.

Leisure Self

8/10

Excellent

31 May 2023

Milind

Clean hotel and good for our one night stay in Paris before flying out of CDG. Breakfast was included in our stay and was quite good! Only complaint would be that the shower did not stay a consistent temperature and would fluctuate between scalding and freezing which was unpleasant.

Leisure Family

4/10

Poor

31 May 2023

Rodney

Made me not use the bathroom..

From the moment I attempted to check in the Hotel. I stayed in Lobby for 30 minutes because they were unable to locate my reservation. After finally finding it, they told me that I had to come back in about 2 hours because the rooms weren't ready. The worse of all is the room Toilet kind of made me a little sick. The bathroom was tiny, but the toilet wasn't clean. I asked for the toilet to be clean twice and the first time I was told not to worry about it. I held my bathroom duties until I got to my friend hotel to use the washroom for the first night. Then to top the stay off. They had no iron. I went to the front desk for an iron and the front desk staff indicated that a customer never returned it. I said It???!?? You should have an iron per room. But the entire hotel only had one iron and I had to go next door to Novotel to borrow an iron. Other than that, the shower was dirty, and the walls had lumps within them. I have included pictures for review. The good thing I can say about the place in is very close to the Metro 14 and the Metro 6 Trains. Which make it convenient to get to a lot of tourist spots within Paris.

Friends_and_family Friends

8/10

Excellent

18 May 2023

Antonio

Good place to stay close to main attraction using public transportation.

Leisure Family

10/10

Exceptional

15 May 2023

Charles Michael

All was very acceptable

Leisure Family

4/10

Poor

17 Mar 2023

FRANCOIS

Avoid!!

Way too expensive for the quality. Do not go there.

Business

10/10

Exceptional

07 Feb 2023

Anthony

Location was excellent as we needed to catch an early train from Bercy. The area has also improved a lot since the work has finished on the nearby stadium. It is relatively central and the hotel itself is very serviceable, clean, white sheets and a decent breakfast included.

Leisure Partner

8/10

Excellent

09 Sep 2022

Kawa

The hotel is out dated but the staff at the reception were all wonderful especially Xafier.

Business Self

10/10

Exceptional

20 Aug 2022

Isaac

A1 try the E-Scooters

Leisure Friends

6/10

Pleasant

20 Jun 2022

Mam Samba

The lifts were very slow as there was only one lift working for lots of people in the hotel

Leisure Family

8/10

Excellent

20 Jun 2022

KABIRO

Comfortable

Rooms are a bit small but cleaned.

Partner

8/10

Excellent

03 Mar 2022

Kumar

The bathroom/ restroom was very small.

Business Self

6/10

Pleasant

18 Nov 2021

Kirsty

A bit shabby

I stayed here a couple of years ago and it has become quite a bit shabbier since. Breakfast was chaos every morning and one morning was out of croissants, bread and tea for quite some time. It is very convenient for the arena and reasonably priced though.

Self

4/10

Poor

08 Nov 2021

Verified traveler

Restaurant closed

I was extremely disappointed that there was no food available to eat at the hotel on the Saturday evening as the restaurant was closed to feed the people working at the Paris Tennis Masters. This had not been made clear when booking and I feel that there should have been food available for the normal guests.

Self

10/10

Exceptional

26 Sep 2021

Gina

Great location, close to metro, Gare Bercy and Gare d Lyon

Business_and_leisure Self

10/10

Exceptional

12 Jul 2021

Natalie

Excellent stay

Excellent stay and very close to the Flix bus station, just around the corner and through the park.
Metro no. 14.
The breakfast has no savory options like cheese, ham, egg etc.

6/10

Pleasant

18 Mar 2021

Claude

Could be better!

Old fashioned. Not very clean. Very limited surface.

Business

8/10

Excellent

10 Jan 2020

Elizabeth

Yes it was fine and clean and comfortable. Not much information about the room and the facilities.

Self

10/10

Exceptional

19 Dec 2019

Herve

Great staff, very welcoming & supportive. Good room, breakfast. Superb location, great VfM. Highly recommended (and I don’t always say that)!

Self

10/10

Exceptional

16 Dec 2019

jesus

Great value

Great overall. Parking does not belong to the hotel and it’s €30 overnight aprox. Breakfast was OK. No hot dishes. Great value for the price.

Friends_and_family Family

2/10

Poor

01 Dec 2019

Verified traveler

A éviter

Personnel jeune et inadéquate. Très cher.

Self

8/10

Excellent

27 Nov 2019

Verified traveler

Good location near the metro and arena. Walking distance to Bercy village shops and restaurants

Leisure Partner

8/10

Excellent

24 Nov 2019

Aras

Great location.
Next to Metro and also to several F&B outlets.
Decent neat & basic comfort - in classic Ibis style.

Self

10/10

Exceptional

25 Oct 2019

Verified traveler

Spacious clean room. Very comfortable bed. Great shower. Great location next to Bercy Station and the Bercy arena.

Leisure Self

8/10

Excellent

20 Oct 2019

DeeG

Good Hotel, a bit small but we didn’t spend much time in the room so it’s okay. The one thing that didn’t make sense was the fact there was no English TV it was all in French, although we didn’t spend much time in the room it would have been nice to watch something while we were in the room. Besides that served its purpose.

Leisure Partner

6/10

Pleasant

07 Sep 2019

Verified traveler

Location is good
No toiletries, no safety box, small room

Leisure Partner

8/10

Excellent

06 Sep 2019

Clare

Great location for catching a train.

Enjoyed our overnight stay in Bercy.

Family

4/10

Poor

04 Sep 2019

Verified traveler

Only 1 small bottle of drinking water provided, when the room is meant for 2 guests, there's no kettle to boil water, there was no frills nothing else but asking for price for 4 star hotel rate?

Business Partner

6/10

Pleasant

09 Aug 2019

Verified traveler

Wierd decoration. Convenient for metro into the centre. Safe underground car park (pay extra).
Very small room.

Leisure Partner

6/10

Pleasant

26 Jul 2019

Verified traveler

We like this hotel for its proximity to the Autotrain station at Bercy, the Gare de Lyon, and Bercy Village. Disappointed this year to be 'entertained' by loud music/singing on our side of the hotel into late evening; will ask for a room on the other side of the hotel if this is repeated in future!

Leisure Partner

8/10

Excellent

16 Jul 2019

Verified traveler

The staff was very friendly and spoke good English. The rooms are small for two people with luggage. I had a lot of my things spread out on the floor. You get free bottles of water daily which was very nice.

Leisure Family

8/10

Excellent

12 Jul 2019

Verified traveler

This is in a great location with many public transportation options easily available. Hotel was clean and comfortable -- breakfast adequate.

Leisure Self

4/10

Poor

12 Jul 2019

Wade

Very very tired

Business

8/10

Excellent

18 Jun 2019

dan

Ibis style Bercy- not bad hotel.

The room was not ready at time promised. There was no chair in the room. The bed was comfortable and the room was clean. Proprperty is not very central.

4/10

Poor

16 Jun 2019

Verified traveler

Rooms very small. No mini fridge or tea and coffee. Breakfast chaotic.

Leisure Partner

8/10

Excellent

07 Jun 2019

MICHEL

Right for Paris

Ideal hotel to visit Paris,nice rooms the hotel across the road from the metro station

Partner

10/10

Exceptional

04 Jun 2019

FAdem

Enjoyed my stay, room was clean and tidy. Staff were helpful. Location is great for getting round Paris.

Leisure Family

4/10

Poor

23 May 2019

Verified traveler

Very noisy room, bedsheets not changed even after 3-4 nights, staff was very rude and doesn’t speak English... only good is the location... that is it.

Leisure Partner

6/10

Pleasant

07 May 2019

Verified traveler

BQM Traveller, Daly City USA

Overall experience is not good. The room is very small. The smell of the bathroom is like a rotten egg. When you open the door to the bathroom, the door hits the toilet bowl. Service is poor, it took 4 hours and second call to get an extra pillow. On the second day, they lock us out because we did not pay our room. We are staying for 5 days and my understanding is to settle the hotel bills upon check-out. I have to pay them cash for the duration of our stay so they would give access (new keys) to the room. I do not recommend this hotel especially to my fellow Americans for the experience we encountered.

Partner

2/10

Poor

28 Apr 2019

varun

Aircon was not working on a hot summer day because they still had a stupid winter policy where only the heating working no matter how hot or cold it is. Definitely not going back to stay here.

Partner

6/10

Pleasant

15 Apr 2019

Verified traveler

Bar open but often no staff attending the bar. Bar staff seemed not very friendly and not caring much of customers. Overall b/fast, room were very good and staff at reception were very friendly and helpful

Leisure Family

8/10

Excellent

21 Mar 2019

maryse

Paris

was an amazing trip. Unfortunately, on our last night, the toilet blocked :-( they had no plunger to unblock it. Therefore they changed our room at midnight :-( even if we were checking out in the morning. :-( Besides that incident, hotel is clean, breakfast buffet is amazing. Metro station is across the street. THey have all kinds of bakery and sandwiches store around the hotel. 10 minute walk to Gare de Lyon and 5 to Gare de Bercy. Perfect location for us.

Friends

6/10

Pleasant

19 Mar 2019

Trevor

Fine if you need a bed for the night

Fine if you need a bed for the night don’t expect a lot of comfort in the rooms

8/10

Excellent

28 Feb 2019

Rajinder

Thumbs up!

Weather was perfect. was pretty lucky considering it was feb. Hotel was good. Staff were great. Services was excellent. Were friendly and helpful.

Partner

10/10

Exceptional

07 Feb 2019

Flavio

Very nice and comfortable experience. There are a few restaurants just outside the hotel. The Eiffel Tower is 12-15 mins away by car *thumbs up*. Overall, the atmosphere was great and I had a very good time with my girlfriend :)

6/10

Pleasant

25 Jan 2019

Patrice

Good location for Metro service.
1. Building under construction next door, so a lot of noise @ 7 am, if you want to sleep late so think twice.
2. Need to improve sweeping and cleanliness of floor in room.
3. Breakfast can be improve improved.

Partner

8/10

Excellent

29 Apr 2026

Caroline

Un bel endroit très bien situé pour les visites petit déjeuner très correct un endroit idéal aussi pour la famille

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

nathalie

Surpris que ce soit un hôtel Ibis.
La chambre etait grrrr.

Plafond très bas, 3 prises dans la chambre (dont 1 qui marche), lampe qui ne marche pas, les parois sont griffées, salle de bain OK. Une table de nuit. Un matelas sur planche en bois, mieux vaut dormir de suite.
Je ne pense pas avoir reçu la chambre qui correspondait au prix.

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

HERVE

Chambre propre mais très exiguë…Nécessite un bon rafraîchissement

Partner

8/10

Excellent

02 Apr 2026

FRANCOIS

Petit déjeuner inclus

Self

8/10

Excellent

21 Mar 2026

Henrique

Pequeno almoço bom mas não muito diversificado. Lobby pequeno mas com algum equipamento

8/10

Excellent

17 Mar 2026

Mickael

Proximité idéale pour l Accor Arena. Hotel en cours de réfection

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Pascal

Pratique pour la salle de concert . Métro accessible . Restauration facile à trouver

Partner

8/10

Excellent

26 Feb 2026

Isabelle

Personnel très agréable, chambre et sanitaire très propres

Self

8/10

Excellent

26 Feb 2026

Typhaine

Chambre propre, personnel très agréable

Partner

8/10

Excellent

24 Feb 2026

Dany

Personnel courtois, chambre correcte

Partner

4/10

Poor

20 Feb 2026

Emilie

Chambre propre ;
Personne incompétente ;
Petit déjeuner moyen ;
Infrastructure moyenne.

8/10

Excellent

16 Feb 2026

Patrizia

Leisure Family

6/10

Pleasant

10 Feb 2026

Moises

Quarto ok, porem estava fedido, bom atendimento rapido check in e check out.
Cafe da manha muito bom porem bandejas e pratos sujos.

8/10

Excellent

09 Feb 2026

Alexandre

Os quartos são simples, pequenos, mas servem muito bem para uma estadia em Paris. A equipe na recepção é muito prestativa. O café da manhã é correto, isso é, cumpre sua função.

2/10

Poor

03 Feb 2026

doriane

J ai été prélevé 2 fois. Le personnel n a pas voulu m aider. Aucun support et des menteurs. En plus la chambre est chère.

8/10

Excellent

25 Jan 2026

José Luis

La chambre propre et le personnel très accueillant

Friends_and_family Friends