Name: Claret Bercy
Address: Boulevard De Bercy, 44, Paris, 75012, FR

8/10

Excellent

29 Jul 2026

Danielle

A reasonably priced accommodation near the Accor arena. Several bars nearby. On metro.
Would stay again.

4/10

Poor

06 Jul 2026

MArk

Chambres sans clim, petites et claustrophobiques!
Même prix pour une chambre pour une personne ou pour deux personnes... incompréhensible!
Que certaines chambres n'ont pas de clim ce n'est pas marqué lors de la réservation!
A fuir

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Rolf

Great and helpful staff. No air conditioning in all rooms.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Heewon

No air conditioning and refrigerator

Self

4/10

Poor

18 Jun 2026

Shane

The shower didn’t drain properly leaving around 100mm of water in the bath at all times. Main light didn’t work, only one plug socket with an extension. Pretty poor quality room for the price we paid.

10/10

Exceptional

15 Jun 2026

Franck

Bonjour,
Modifier les chaînes de TV. Les chaînes ont changé de canal cordialement

Self

6/10

Pleasant

15 Jun 2026

Jongheon

it was good stay; communication was good

2/10

Poor

29 May 2026

Angela

This was the most atrocious hotel I have ever stayed at. I reached out to the hotel & Expedia personally before sending this but since there was no resolution I’m hoping to save someone else their money. $300 a night hotel to have ants in the bathroom, bugs in the bathtub, brown muddy water coming out of the sinks and the power outages. This building is not maintained, both expedia and the hotel promote photos that do not replicate what this hotel looks like. I sent side by side comparisons to Expedia showing them and “the most they could do” was offer me $25 one key Expedia cash. I travelled with my mother as two females this hotel felt unclean and unsafe.

Family

4/10

Poor

25 May 2026

TUYET G

Very old hotel with limited upgrade. Not much guest very empty. No air conditioning, open window with some breeze but noisy from the train, road

Family

10/10

Exceptional

12 May 2026

Regis

The host was extremely gracious and very helpful.

Partner

8/10

Excellent

12 May 2026

Christine

Perfect location, quiet and friendly staff.
We used it as it’s ease of being near the Gare de Lyon. Would use again

Partner

8/10

Excellent

06 May 2026

Giulio

Tutto bene sostanzialmente

Partner

6/10

Pleasant

06 May 2026

Helen

Comfortable although in less than 24 hours the curtains and curtain pole fell off the wall, the toilet seat fell off and the paint was crumbling. Staff helpful and bed comfortable.

Partner

6/10

Pleasant

03 May 2026

Mai

The room doesn’t don’t have a/c and it didn’t say anything about that in the booking but overall the hotel was ok.

8/10

Excellent

19 Apr 2026

Roland

Hôtel bien placé à proximité de la gare de Lyon et surtout de la station de métro Bercy,

Self

10/10

Exceptional

16 Mar 2026

Mariola

Clean room and heating underground and buses

Partner

8/10

Excellent

15 Mar 2026

ROGER

rapport qualité prix bon

Self

8/10

Excellent

28 Nov 2025

Jean-Pierre

Très bon hôtel et bien situé

Self

10/10

Exceptional

26 Nov 2025

Jean-Marc

Très bon hôtel très bien situé pour aller au concert à la Bercy Arena.

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Julie

The location was awesome for us using public transportation. The room was very clean but a little small.

Leisure Family

8/10

Excellent

01 Nov 2025

Archie

Close to Metro. Simple hotel.

6/10

Pleasant

16 Oct 2025

David

The room was clean but very small. It overlooked the railway station and did not have ac. The windows had to be open but it was very noisy

Partner

8/10

Excellent

11 Oct 2025

Qiang

Close to Metro station

4/10

Poor

11 Oct 2025

Gilles

Convenient but rather mediocre

Disappointing for a 3 star: old furniture, dysfunctional bathroom. For French standards, to me this is just an average 2 stars.
However, comfortable bed and fairly quiet room if you're facing the back for the building.
Only advantage : right next to the Bercy suway station and a 3-min walk to the Accord Arena Concert Hall.

Partner

6/10

Pleasant

10 Oct 2025

Frederic

Moyen

Accueil quelconque, chambre propre mais est loin de la photo que l'on peu voir. Mobilier assez vieux et ma chaise était loin d'être dans la meilleure de sa forme et j'ai eu peur de rester assis dessus. Douche petite et le pommeau que j'avais était très petit, suffisant pour un enfant. Cependant, la pression de l'eau était correcte. Literie correcte et assez confortable. A part cela, pour un soi disant 3*, il n'y a rien dans la chambre, pas de mouchoirs papiers, même pas un plateau bouilloire et il y 2 distributeurs de savon, un dans la douche et l'autre près du lavabo. Pour moi, c'est un 2* déguisé en 3*. Seul avantage de cette hôtel est qu'il est proche de l'Accor Arena de Bercy. Maintenant, vous savez ce que vous avez ou pas pour le prix que vous payez. Affaire d'impression ?? Petit déjeuner buffet à 16€, très mal vendu par le personnel que je n'ai pas eu le courage de l'essayer et en voyant la salle le matin, qui avait l'air très morose j'ai pas osé le tenter. Par sur que je réserve à nouveau cette hôtel lors de ma prochaine visite à Bercy.

Self

8/10

Excellent

08 Oct 2025

Peter

The room was clean and the bed was comfortable. The staff were welcoming and friendly.

Self

8/10

Excellent

07 Oct 2025

David

Older hotel. Handy to Gare de Bercy (2 mins walk) which has lift access to platforms. Restaurants within easy walk

Leisure Partner

4/10

Poor

04 Oct 2025

Ams

The staff here were absolutely wonderful they were very friendly and helpful, which really made our stay enjoyable. The hotel itself is quite dated and could benefit from some upkeep, and we did notice ants during our stay I wouldn’t say it’s clean. The condition doesn’t fully reflect the photos online. That said, it’s a budget-friendly option, and while the building could use updates, the staff truly stand out. Personally, I might choose to pay a bit more next time for a hotel closer to the main area.

Leisure Friends

10/10

Exceptional

04 Oct 2025

LEANNE

Room clean and cute!

Leisure

6/10

Pleasant

25 Sep 2025

Niko

No A/C

Leisure Family

6/10

Pleasant

25 Sep 2025

Jane

The room was very basic, toilet seat broken and no shower curtain. Nice clean sheets and towels. Breakfast adequate

Leisure Partner

2/10

Poor

23 Sep 2025

Douglas

The hotel was an absolute dump. Dirty and run down. Had to check out and stay at another hotel.

10/10

Exceptional

20 Sep 2025

James

Reception was friendly and helpful, rooms were cozy, nice shower pressure. The hotel is in a great neighborhood close to everything you would need, coffe shops, grocerie stores, bars, metro, patisseries.

Leisure Family

10/10

Exceptional

14 Sep 2025

Talia

Exactly what you expect for a budget hotel in Paris. Place was decent, extremely hot in the summer as I do not have air conditioning which nowhere in Paris does unless you’re staying somewhere super bougie. Close to the trains obviously, and the restaurants around are decent but overpriced as they are catering to tourist. Overall good bang for your buck. PS when you’re checking in make sure you’re not staying on the side where the trains are… If you wanna have your windows open, it is extremely loud till about 2:00Am in the morning and they start back up again at 6 AM

Leisure Partner

10/10

Exceptional

13 Sep 2025

Sam

The design of the place was beautiful and I loved the look of the place. Very home like feeling and great staff. Loved it

Leisure Partner

8/10

Excellent

13 Sep 2025

Robert

Does the job

Does the job. Convenient location and fine for the price. Friendly staff.

Self

10/10

Exceptional

10 Sep 2025

Vered

Nice staff

4/10

Poor

07 Sep 2025

Verified traveler

Extremely disappointed

I booked that hotel on the basis of the photos, description and reviews. The room we were given had absolutely nothing in common with the photos, it was much smaller, bed much smaller, the ceiling light's wire strung across the ceiling, some kind of fruit seeds still on the arm chair, bedside tables dusty, bathroom and notably the shower in bad condition with just a shower curtain... and the list is longer even. For the price I would have expected much better even in Paris!! Only positive point for us was where it was situated which suited our travels.

Partner

8/10

Excellent

06 Sep 2025

Alanna

Close to the Metro to get around easily.

8/10

Excellent

05 Sep 2025

Brenda

I picked this property because of its proximity to Gare de Lyon. About a seven minute walk for me with large bag. I only stayed the night, but it was a great stay for my needs. The staff was very friendly and helpful and spoke pretty good English.

Leisure Self

4/10

Poor

31 Aug 2025

Mark

Very tired hotel but in a good location for Bercy

Hotel corridor had a stale smell. Room was hot but a fan was provided. However the fan was filthy. Stains on the floor of the wet room/bathroom. Shower head loose on the floor. Although there was a rail, there was hook to hang the shower head on. The toilet seat was loose and twisted.

Partner

10/10

Exceptional

28 Aug 2025

Nada

I arrived earlier than the check in time and I was expecting to wait until my room is ready.
However, the receptionist offered me a coffee until they chesk room availability. I was able to check in sooner than I thought.
Room was nice and clean with two big windows overlooking the street in front of the hotel.
Walking distance to Gare de Lyon,Gare du Bercy and other transport.
I will definitely book this hotel again when I come to Paris.

Leisure Self

2/10

Poor

26 Aug 2025

Cindy

The room had an odor and it gave me a headache. The room has no outlets to charge my phone. I could not sleep there. There was no air conditioner. I asked for my money back and I was yelled at and was told I couldn't get my money back. I had to leave to look for another hotel. The neighborhood seemed unsafe and was told by one of the staff the hotel was going to close in two months.

2/10

Poor

21 Aug 2025

sherlyn

Dirty and creepy

Leisure Partner

10/10

Exceptional

16 Aug 2025

Anais

Tres bon accueil et chambre propre et confortable

Friends_and_family Friends

8/10

Excellent

15 Aug 2025

iain

The property is a bit rough, but the rooms are clean and serviceable. Enjoyed staying here as it's close to the Metro and an easy walk to Bastille and beyond. When you pay a lot less than at other places, you can't expect a lot, yet I was pleasantly surprised.

Leisure Friends

8/10

Excellent

15 Aug 2025

Jean-pierre

Vieyaux

Bien pour une nuit

Business

10/10

Exceptional

09 Aug 2025

Jennifer

The staff is so nice & accommodating. Very helpful

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Verified traveler

---\nComfortable Stay with a Minor Glitch

The room was spacious, and being an attic room, I had to watch my head in some spots, but the high ceilings in other areas felt pleasant. I particularly liked the large bathroom, where I could draw a bath and relax, which was great for unwinding. The water pressure and drainage were excellent. Unusually for a European hotel, the air conditioning worked well, making the room comfortably cool and unaffected by the heatwave. The room was also very clean. However, the bathroom door was broken and didn't close properly.

Business

8/10

Excellent

04 Jul 2025

CHANG HYUN

Nice manager~

It was good!

Partner

2/10

Poor

17 Jun 2025

Bernard

Nul je recommande pas du tout

Nul très très vieux tout est vieillot
Ascenseur à remplacer complètement défectueux.
Odeur insupportable

Partner

10/10

Exceptional

10 Jun 2025

Scott

Nice room with lots of space and good price. Close to the Gare de Lyon station. Would stay here again.

Self

10/10

Exceptional

06 Jun 2025

Jessica

Excellent Bercy station location! Quick Metro to city center and quick access to train station for a longer trip to the countryside. Clean and comfortable rooms.

Business

6/10

Pleasant

04 Jun 2025

Paul

The property was close to the train station
There was no AC in the room, so when you open the window, you hear the noise of the train station and the street below

Leisure Friends

6/10

Pleasant

03 Jun 2025

Janette

Very central for our needs. Lovely reception staff.

Partner

2/10

Poor

24 May 2025

Eugénie

Aucun sens commercial

J’ai réservé une chambre via hôtel .com en janvier pour fin mai. Ayant eu un impératif personnel, j’ai tenté d’annuler ma réservation bien que l’hôtel n’avait aucune obligation en ce sens.
La plateforme puis l’hôtel m’ont tout d’abord accordé mon remboursement en exigeant une justification (examens scolaires) puis changement d’avis pour me répondre négativement.
Aucun sens commercial, aucune compréhension pour une étudiante devant repasser des examens , nul …

Friends_and_family Friends

10/10

Exceptional

24 May 2025

Alexander

Everything was great!

Leisure Family

8/10

Excellent

18 May 2025

Manon

Très bien

Nous sommes restés deux nuits, l’hôtel est idéalement situé, à côté de la gare de Bercy , chambre propre et confort, même si elle est un peu petite. Petit déjeuner complet

Friends_and_family Friends

6/10

Pleasant

06 May 2025

Maryann

Convenient for our pupises

Leisure Partner

8/10

Excellent

01 May 2025

Françoise

Accueil sympathique, sérieux, tout s'est très bien passé.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Verified traveler

Hôtel très calme. Bon accueil .

Friends_and_family Family

10/10

Exceptional

25 Apr 2025

John

Friendly front desk

8/10

Excellent

19 Apr 2025

Donald

Good for what we needed. Convenient location

Leisure

10/10

Exceptional

19 Apr 2025

Donald

The lady at the front desk was very friendly. 1st room we had was small but quiet. 2nd stay room was better, but very noisy.

Leisure Partner

8/10

Excellent

18 Apr 2025

jeneth

One night only

The place is very accessible by bus and metro. There are many Restaurants around. The room is ok, but no coffee or tea supply. Stayed 1 night only. Cheaper than others, has an elevator and free luggage storage. I would stay again in the future.

Partner

8/10

Excellent

17 Apr 2025

Lydia

Hotel a 100m de l'accord Arena de Bercy et également de la bouche de metro.
Quartier vivant , brasseries, bars, snacks
Hotel propre mais pas tres insonorisé
Personnel accueillant et chaleureux

Friends_and_family Friends

6/10

Pleasant

01 Apr 2025

Adam

Overall good, but a few things - broken toilet seat, no plug sockets anywhere near the bed, multiple light switches that didnt do anything

Business Self

10/10

Exceptional

22 Mar 2025

Ian

Location, close to Gare du Lyon

Leisure Partner

6/10

Pleasant

18 Mar 2025

Verified traveler

Avis mitigé bon pour nuit après concert

Mitigée. Très pratique pour assister à un concert à bercy. Ménage RAS . Cependant : trace de fond de teint sur une taie d'oreiller, pas de protège matelas juste un drap qui le protège... La première personne à qui j'ai eu affaire avait l'air dépitée. J'ai du moi même déposer mon bagage ( sans étiquette ). Le lendemain j'ai eu affaire à un autre monsieur très serviable et gentil qui lui s'est montré beaucoup plus professionnel et à étiqueté mon bagage ( donc beaucoup plus sécurisant). Les chambres sont mal insonorisées on entend ses voisins , et le bois craque au moindre mouvement des personnes au dessus. Chambre spacieuse, pratique.

Self

10/10

Exceptional

12 Mar 2025

stephane

Très bon rapport qualité prix

Hôtel bien placé avec du personnel souriant. Les équipements sont un peu anciens mais pour le prix c’est très bien

Business

10/10

Exceptional

04 Mar 2025

Louis

Anything was ready when we came but they is a bunch of restaurants near so its perfect than the room was clean and kind of huge for the staff the staff should be a little more kind but they was respectful and helpful

Leisure Friends

10/10

Exceptional

10 Feb 2025

Bit Kwan

Very close to Accor Arena

4/10

Poor

05 Feb 2025

Coline

Hôtel bien situé et bien desservi par le métro et les bus.
Pour ce qui est de la chambre, ça n’a rien à voir avec les photos : lit petit, toilettes cassés, porte de la SDB qui ne ferme pas, tv qui ne fonctionne pas, chambre non insonorisée par la fenêtre.
Le supplément du petit dej est cher pour ce qui est proposé.
Personnel accueillant et gentil.

Partner

2/10

Poor

30 Jan 2025

José

Horrible

10/10

Exceptional

30 Nov 2024

Delphine

Accueil agréable
Séjour bref mais très convenable

Partner

10/10

Exceptional

05 Nov 2024

Nathan

Clean rooms

Self

10/10

Exceptional

07 Oct 2024

MARK LEWIS

We stayed just one night and it was the perfect spot in Bercy for a stop-over. Conveniently located next to the Gare de Lyon. Wonderful staff and they served up a hearty breakfast (for a price). We would consider staying here again on our next trip to Paris.

Leisure Family

6/10

Pleasant

03 Oct 2024

Brian

Was ok

Was ok at best. Best up rooms/ disgusting carpet.

Self

4/10

Poor

15 Sep 2024

Zac

Don’t bother, almost anywhere else is better

Pictures paint a very different version of reality. The hotel is so tired it should be put into retirement. Corrosion in the shower, new shower head and fittings didn’t work properly, room was very small and badly laid out for the price. You can do much better than this. Wouldn’t bother ever going back, glad it was just one night.

Self

8/10

Excellent

11 Sep 2024

Iain

Great hotel.
Room was clean and comfortable.
A kettle to make tea/coffee in the room would be nice.
Breakfast is quite expensive €16 for what is available.
Otherwise I’d recommend it.

Business

6/10

Pleasant

26 Aug 2024

Darrell

You get what you pay for in this hotel. I asked for a lower level room due to mobility issues, which was done for me. However, the rooms looked nithing like advertised. There were paint/ plaster patches all over, marks on the bath and no air conditioning in the room. If you stay here, I would advise to ask for a refurbished room and dont stay on the 1st floor. Lovely area and ideal to the 6 Metro into the city

Leisure Friends

10/10

Exceptional

21 Aug 2024

Erick

Great location to go to Moulin Rouge

Leisure Family

10/10

Exceptional

11 Aug 2024

Francesco

Excelente atención

Leisure Family

8/10

Excellent

05 Aug 2024

Robert

Perfect for being in the city but not the chaos

Hotel Claret was perfect for our Olympic trip and will work for others as well. There is a metro entrance at the front door, good restaurants and groceries around the corner. The hotel and room are clean and we had service daily. I would highly recommend for a great price and easy ride into the center versus paying way more with less options to get around.

Partner

6/10

Pleasant

05 Aug 2024

delilah

Paid twice

Called and ensured that we could arrive after midnight. But alas I was made to pay twice

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Esther

The hotel had all the basics for a comfortable stay, and the staff were extremely friendly and helpful. We would definitely stay again!

Leisure Family

2/10

Poor

27 Jun 2024

damien

should be better

no climatization, 30degres in the room et noisy road down
no way for sleeping

Business

6/10

Pleasant

25 Jun 2024

Lieu actuel

Un peu cheap pour le prix

Chambre mansardée très sympa mais la fenêtre de la salle de bain ne ferme pas. Il n’y a qu’une baignoire et pas la place de se lever car mansarde. Pas de climatisation. Une seule poubelle minuscule.

Self

10/10

Exceptional

22 Jun 2024

Anthony

Was there a ring found in the room

Partner

4/10

Poor

15 May 2024

Verified traveler

Prezzo molto caro per il servizio offerto.

Very expensive price according to the type of service received. Old renovated structure. lights in the corridor working with sensor and until they turn on you walk in the dark. Structure managed entirely by foreigners and non-French people who barely speak Italian. This morning check in was scheduled for 12:00 and the women constantly knocked, disturbing us and disturbing our peace.

Yesterday afternoon another customer had the access card in our room and was able to access it while we were inside.

Chocolate croissants on request because they were already finished at 10:00 (breakfast from 07:30-10:30)

After trying this facility, I fear it is very expensive compared to the quality and service offered.

At least after all they should offer at least 30% back.

Partner

10/10

Exceptional

03 May 2024

bernard

Une nuit à Paris

Nous avion la chambre de luxe au 4e étage chambre 405 chambre grande confortable et bien aménagée tout était parfait petit déjeuner très bien on y retournerai sans hésiter

Partner

6/10

Pleasant

21 Mar 2024

Ishwar

Needs attention

The bed was uncomfortable because the matress wasn't flat and we kept slipping to the middle of the bed.

The window had no blinds, only fabric curtains which were insufficient to prevent the street lights from coming into the room.

The shower was poorly design as the water would splash onto the floor of the bathroom when you take your shower, then you have to put at least two towels to clean it up.

The night guard told us he would wake us up by knocking on our door in the morning, but we didn't hear anything.

The breakfast fee of $16 per person is rather high when all you want to eat is a croissant or two and a cup of coffee.

Partner

2/10

Poor

09 Mar 2024

Jonathan

Stay away!

Absolutely awful. I wish there was a way to post a zero star review. The room was nothing like what was advertised, it was very dirty and it was obvious the sheets hadn’t been changed. I was offered to be moved to a different room which I refused to do because the common areas were just as dirty, so I was confident all other rooms would be in that same condition. There was “no smoking” signs everywhere but the whole place reeked of cigarette smoke. We checked out immediately because the condition we found the room was obviously unacceptable, and even though we didn’t spend more than 10 minutes in the room they refused to give us a full refund.
Do yourself a favor and stay away from this place.

Partner

4/10

Poor

04 Mar 2024

Alexandre

Extremely small room, despite that its a non smoking hotel, the smell of cigarettes is really present everywhere in the building.
The location is fine, but this no more than a 2 stars to me.

Leisure Partner

6/10

Pleasant

27 Nov 2023

ESTELLE

La moquette n'était absolument pas propre

Leisure Self

8/10

Excellent

25 Nov 2023

Myriane

Séjour de 2 nuits, très agréable.
Personel très accueillant et à l'écoute
Petit déjeuner convenable.
Hôtel bien situé à proximité de toute commodité.
Petit bémol, la chambre sentait trop la cigarette.

Business_and_leisure Self

10/10

Exceptional

18 Nov 2023

Ðarran-Paul

Fantastic

All the staff were very friendly, professional and approachable.
The room was clean and tidy.
I missed a mini fridge and kettle.
The continental breakfast was superb.
Highly recommended for anyone attending an event in Bercy

Friends_and_family Friends

6/10

Pleasant

01 Nov 2023

ALESSANDRO

Luci ed ombre

Le uniche cose positive non riguardano l'hotel, difatti a suo favore c'è la posizione vicinissima alla metro, all'Accor Arena e alla stazione dei treni.
Pulizia della camera non adeguata, impossibile fare la doccia nella vasca senza allagare l'antiquato bagno, un ventilatore pieno di sporcizia messo sul tavolo, niente frigo, niente condizionatore, c'è la cassetta di sicurezza. Lenzuola pulite, ho dovuto chiedere dei teli doccia perchè non erano a disposizione. 1 sola presa della corrente lontana dai comodini.

Friends_and_family Family

4/10

Poor

04 Oct 2023

Sukesh

Non AC room lisiting need to be very clear to customer about AC. AC is basic thing that all hotel has.

Leisure Partner

8/10

Excellent

22 Sep 2023

Karen

Great location close to arena and bery station, in walking didtance to Gare de Lyon. Only downside was the shower, grime in the showerhead prevented the water distribution

Leisure Partner