Name: Hotel Reykjavik Askja
Address: Nautholsvegur, 52, Reykjavik, 101, IS

8/10

Excellent

20 Jul 2026

Amanda

This hotel was unique, artsy, and comfortable. The beds were very comfortable, the room was clean and we had everything we needed. I enjoyed the breakfast buffet and the desk staff were friendly and helpful.
I loved that there was such a beautiful pool and spa and was excited to use it every evening, but the hot tub was a bit dirty which was a disappointment.

Family_with_children

4/10

Poor

14 Jul 2026

Michael

We were not able to stay due to airline issues.

8/10

Excellent

06 Jul 2026

Stuart

A few areas of room could have been better

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Barkat

Great

8/10

Excellent

26 Jun 2026

Gregory

It would be hand if you had a luggage scale to check the weight of luggage before we leave for the airport.

Partner

8/10

Excellent

23 Jun 2026

Richard

It was not made clear to us before we got to property that no breakfast and pool use were not included when it was advertised that they were part of the amenities.

Friends

2/10

Poor

16 Jun 2026

Greg

Stay away! This has to be the worst hotel in Iceland.

I stayed here a few years and remember it fondly, this week has been a joke: nothing works, the staff are oblivious, the rooms are old and the breakfast buffet is terrible.

Let’s start from the top:

1) the rooms vary, you should insist on the ‘updated’ room otherwise you’re basically staying in a hostel

2) the faucet turns itself off. The shower can’t be fully turned off so it leaks all night. The TV doesn’t work - the channels buffer and at super glitchy. The curtains can’t be fully closet so during 24daylight, it’s hard to black out the room. There is no AC so the room gets super hot when it’s sunny.

3) the staff are so used to people complaining that they just don’t care anymore. They pretend the best they can, but there is nothing they can do. reception told me “this hotel is very old so many things don’t work”

4) the breakfast buffet!!! OMG. They Americanized it and it’s now terrible eggs, bacon and other slop. The best part is the bread: that’s still fresh and Icelandic. Even the yogurt is warm.

I’ve stayed in many places and in many countries: this place is a terrible disappointment

Friends

8/10

Excellent

14 Jun 2026

Erin

Overall we had a nice stay here. The staff is nice and helpful. The breakfast buffet was good with lots of options. The room could use a little love as there are marks on the wall and is a bit dated . The spa and free parking are an added bonus as well as the convenient location.

Family_with_children

8/10

Excellent

10 Jun 2026

Christopher

Nice location , at domestic airport not to busy good breakfast

Self

10/10

Exceptional

05 Jun 2026

Tracy

Great place near the domestic hotel

10/10

Exceptional

02 Jun 2026

Terri

Fresh and well appointed lobby, rooms are clean and comfortable for 2 people plus luggage.

Satt Restaurant was stellar, fabulous buffet; food feels more ala carte than buffet.

Staff were helpful and happily arranged airport transport for us.

Partner

10/10

Exceptional

01 Jun 2026

Emily

Absolutely wonderful place to stay for vacation.

Partner

8/10

Excellent

28 May 2026

David

Rooms were small and the shower was tiny. I could barely turn around while taking a shower. Staff was very polite and friendly and the rooms were clean. Free parking was a huge bonus. Location was kind of far, but that was fine with me. If i come back to Iceland, I would stay here again.

8/10

Excellent

22 May 2026

Carol

There was stalking of me by guests coming on the property and guests in the hotel, with knowledge that I would be there and the staff knowing more about me personally than is decent.

Self

10/10

Exceptional

18 May 2026

Camellia

Clean room, conveniently located close to downtown Reykjavik. Mini fridges in rooms are a huge bonus. Despite the proximity to the regional airport, we weren't awoken by planes in the night at all.

10/10

Exceptional

17 May 2026

STEVEN

Hotel was nice. I was annoyed there was no fridge until l opened the wardrobe on my 2nd day and it was in there. A bit tight with tea and coffee satchels.

There is a good little convenience store if you head out the front and turn left and follow the airport fence line.

City area is walkable,

The dude that checked me in was great. Most friendliest i met in Iceland.

8/10

Excellent

15 May 2026

William

We spent three nights here. It is a convenient place for your tour pickup. Breakfast is costly, but needed if taking a long day tour.

10/10

Exceptional

08 May 2026

Haluk

It’s a wonderful hotel and spa .
Very clean . I loved the hotel

Partner

6/10

Pleasant

06 May 2026

James

Nothing special about this hotel. Nothing bad about this hotel. Wasn’t quite worth the price.

Self

10/10

Exceptional

06 May 2026

Jason

Did not use but look good.

Partner

10/10

Exceptional

05 May 2026

Tina

Breakfast was delightful

Self

8/10

Excellent

26 Apr 2026

Alan Peter

Room was clean & spacious with good powerful shower. TV channels a little confusing!

We didn't use the spa as it was quite costly at £20 (approx).

Restaurant attached does not advertise it's prices for evening meals at the door or provide a menu. We were simply directed to the buffet with no mention of the bar food option. To pay £150 for 3 buffet meals (& drinks) was hugely expensive (& that included a 20% discount). Had we known of the bar food option, we would have almost certainly simply have had fish & chips for around £25 each (including discount).

I would strongly suggest the restaurant makes it's prices & food options clear for all to see. 😔

10/10

Exceptional

09 Apr 2026

Adam

We had a deluxe family room which was great and well designed. Everyone had a decent bed and there was loads of additional space so we had lots of room and didn't feel cramped at all. Had to hunker down one day due to weather and was all fine. The little forest by the Perlan was lovely in the snow. A little bit on the edge of town but worth it for everything else.

8/10

Excellent

07 Apr 2026

Jason

Room had a left over crotch towel from the previous guest hanging up on the shower curtain rail. We carefully removed it and placed it in the hallway, and it was promptly picked up by the time we left the room 30 minutes later.

Other than that the hotel and staff was great.

Partner

6/10

Pleasant

04 Apr 2026

Masaki

Staff were all friendly and attentive. They have a bar/restaurant called SATT. Breakfast and dinner buffets are very expensive for their quality. The hotel location is also not very convenient for somebody who wants to explore the city. Especially in winter, you have to walk to downtown on icy and snowy paths.

Family

10/10

Exceptional

24 Mar 2026

Lisa Julia

Solo traveller - Warm welcome. Everywhere clean. Very comfortable room. Lovely staff. Excellent choices for breakfast and dinner, good quality food. Prices are high but that is the same wherever you go in Iceland. Lovely spa and pool. Would definitely recommend this hotel.
One thing I would point out, you must book a seat on the return bus to the bus station/airport. Don’t, like me, assume the bus will just turn up. If you don’t book it with reception it won’t come.
The hotel is adjacent to a small private airport. I didn’t experience any disturbance from it.

Self

10/10

Exceptional

14 Mar 2026

Ramses

Breakfast was a plus. Free parking!

Partner

10/10

Exceptional

14 Mar 2026

Shelley

This hotel offered clean rooms in a location close to downtown. It was next to the Reykjavík regional airport. The outside of the building is unattractive, but inside is very nice. The staff was friendly and breakfast was delicious.

Partner

10/10

Exceptional

07 Mar 2026

Clayton

Easy and secure, great dinning area.
Super clean, we couldn't ask for more.
10/10

Partner

10/10

Exceptional

05 Mar 2026

Zackary

The hotel was great, friendly staff, and loved to pool & hot tub!!

10/10

Exceptional

23 Feb 2026

Gary

This was an excellent hotel with excellent facilities, amazing bar and food service. Clean and modern. Professional and friendly staff.

Only downside is that it is a 30minute walk into the town centre.

Partner

10/10

Exceptional

21 Feb 2026

violeta

Lovely hotel, breakfast had a good choice of foods to choose from, highly recommend using spa, clean and staff are very helpful

Self

10/10

Exceptional

16 Feb 2026

David

Modern hotel with clean and quiet rooms. Staff are very courtesy and professional.

10/10

Exceptional

10 Feb 2026

AMANDA

We had a great stay at Hotel Natura. The room is spacious compare with others in Europe. Very clean, comfortable bed and great in overall. The staffs were very nice, helpful, and willing to assist you, when needed. The hotel is 5 minute drive and 15’ walk to the main tour buses terminal. We didn’t have time to eat at the restaurant so we could comment on this but every time e passing by, the food smell so good and wish that we could eat there. Overall we had a great stay and great trip. Thanks Hotel Natura’s.

Amanda

8/10

Excellent

08 Jan 2026

KATHERINE

Really lovely spa.

Leisure Family

10/10

Exceptional

29 Dec 2025

Tsz Kin

Spacious and clean room. Amenities in great condition. Staff were welcoming and hospitable.

10/10

Exceptional

27 Dec 2025

Shanti Malerr

Wonderful hotel near downtown. Staff was friendly and helpful. Add the breakfast option to your room as the buffet was delicious! Would stay here again for sure!

Leisure Friends

10/10

Exceptional

24 Dec 2025

Rebecca

Lovely and clean and great spa facilities

Leisure Partner

8/10

Excellent

15 Dec 2025

Mary

Room was ok nothing special

Leisure Family

8/10

Excellent

09 Dec 2025

Terry lee

Spa was great. Room 430 was amazing. Breakfast was pretty good. Clean. Expensive like every where else. Some staff are great other like they live where the sun doesn't shine. But that is the people in general. Mix of very friendly and a little glum

Leisure Partner

8/10

Excellent

08 Dec 2025

Marietta

This isn't too far from the main bus terminal where we caught some tours. Approx 10-15 min walk. We could also walk to Perlan. It's not the most centrally located but if you can walk you can walk to downtown. Took us approx another 15 min. from the main bus terminal. It was very cold so dress warm especially if you are going to walk. We did not take advantage of the breakfast. We just grabbed some food at the bus terminal. There is a small grocery mart about a 5 min. walk from the hotel. I am still disappointed that they do not have a free swimming pool but we dealt with it. The pool is around $30 per person to use.

Leisure Family

10/10

Exceptional

06 Dec 2025

DIANA

Clean and friendly

Partner

10/10

Exceptional

03 Dec 2025

David

easy access, many tours picked us up at the hotel

8/10

Excellent

01 Dec 2025

edwin

This hotel was good. The only issue I had was they had to many events when it came to dinning. So I didn’t really get to enjoy the buffet. Other than that the staff was nice and the hotel was good, clean, had a gym, sauna, a little shopping shop and a restaurant. Very convenient to avoid going outside if the weather is bad.

Leisure Self

8/10

Excellent

29 Nov 2025

Linda Waldmiller and Elizabeth

It was nice

Leisure Family

6/10

Pleasant

21 Nov 2025

Margurite

Staff were not that friendly but the room was sufficient and convenient for travels. The food was ok at best.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Matt

Next to volcano he’ll tours. Close to city centre

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Gemma

Lovely friendly staff great food and breakfast too

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Anthony

Great location just outside city centre but easy walk in.
Hotel including room very clean and staff excellent.
Bar food affordable but buffet breakfast and dinner quite steep.
Easy pick up point for tours and from bus station.
Finally the Perlan centre is just opposite and was amazing.

Partner

10/10

Exceptional

15 Nov 2025

Sandra Gale

6th time staying here. Breakfasts incredible. Rooms were huge and products in bathroom are all high end. Staff extremely respectful.

Leisure Family

10/10

Exceptional

10 Nov 2025

jason

Great, Experience.

Loved the stay!

10/10

Exceptional

01 Nov 2025

Frederick Alan

The Natura was a good hotel, the rooms were comfortable and clean. There was ample parking and it was a short 1 km walk to the cathedral and the downtown. It was also close to roads for travelling in and out of Reykjavik

Leisure Partner

4/10

Poor

30 Oct 2025

HAROLD

Company “protocols” refused to give me a refund, even though I cancelled the last two nights well within the 24 hour window.

I had a health issue (heart) in the airport parking lot! So I didn’t even leave the US. I’m very disappointed. A poor welcome to Iceland, to say the least.

Leisure Self

6/10

Pleasant

29 Oct 2025

marina

The room was okay but needs some renovation. We've had problems with hot water for the last 2 days.

Leisure Friends

6/10

Pleasant

28 Oct 2025

Jagjit

Better off going to hot springs then paying for pool access. No robes or slippers in rooms, bathroom small and outdated. Onsite restaurant quite expensive. Heater in room wasnt working. Nice thing was parking was free.

Leisure Family

10/10

Exceptional

28 Oct 2025

Nelson

Very nice hotel with friendly staff. Breakfast was great but not free as stated in the survey.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Amante

Walking distance to Center city and central bus station.

Leisure Partner

10/10

Exceptional

23 Oct 2025

ELENITA

We are picked up on all excursions in this hotel very convenient

10/10

Exceptional

22 Oct 2025

Kristin

Great restaurant, amazing spa, perfect location. Would stay here again!

Leisure Self

6/10

Pleasant

21 Oct 2025

Si Xin

right beside a small airport, very noisy if you try to get some sleep.

6/10

Pleasant

21 Oct 2025

jacob

Overall not a bad hotel, they tried to charge me £856 to the card I left on the first night which could have caused a lot of stress on the holiday. Luckily my card had just under and no overdraft. When I questioned it they denied it till I showed them on the last day when we checked out and said it was a new staff’s mistake so not a great/trustworthy experience. However the room was nice and clean and quiet.

10/10

Exceptional

20 Oct 2025

Joe

The hotel is a bit outside the city center but the rooms were very spacious and very clean. The restaurant and included breakfast were first rate with a massive selection of delicious foods. Very much enjoyed this hotel.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Sergio

The hot tub, the warm pool and the personnel working there were excellent!!

Leisure Partner

8/10

Excellent

18 Oct 2025

Merryn

Need a car to get about. 30 min walk into Reykjavik

Leisure Friends

6/10

Pleasant

17 Oct 2025

Bronwyn

Hotel is just average. Rooms are a decent size. Food is not bad but not worth the price. Depending on who was at the desk you either found a pleasant and helpful worker or someone who couldnt be bothered. A little too far outside of the main part of the city and detached. Would have loved to utilize the spa but the hours require you to miss a day of seeing the beautiful country.

Leisure Family

8/10

Excellent

13 Oct 2025

Alfred

Limited spa hours

Friends_and_family Friends

4/10

Poor

03 Oct 2025

SUSAN

The website and the reality were very far from each other. We chose this place because it featured a hot tub and a pool. We mentioned and asked about them at check-in and the staff didn't mention the hours which was exactly the times we couldn't use them. Open from 11am to 7pm! If the website had said that we wouldn't have picked this place. The staff were not very friendly. The dining room was also confusing as to the buffet and where you could sit. The rooms need a bit of updating.

Leisure Friends

10/10

Exceptional

03 Oct 2025

Caitlin

Nice hotel with triple room. They were so nice to let us check in early.

Friends_and_family Friends

8/10

Excellent

02 Oct 2025

Richard

The hotel although old is nice and clean . Just dont stay in a room right next to the airport runway. Early morning flights will defenitly wake you up .

Leisure Partner

8/10

Excellent

30 Sep 2025

Thomas

The ONLY issue is the tiny shower. All good beyond that.

Leisure Family

10/10

Exceptional

27 Sep 2025

Tyrone Stevens

very quiet and easy access

Leisure Family

10/10

Exceptional

25 Sep 2025

Elliot

they were fine

Partner

10/10

Exceptional

24 Sep 2025

Vivian

Loved it. Very clean and quiet. Would stay again.

Leisure

8/10

Excellent

23 Sep 2025

Kendra

The room was well-suited for our group, which was three adults who each needed their own bed. We appreciated the quality L’Occitane bath products.

Leisure Family

10/10

Exceptional

19 Sep 2025

Nency

Airport shuttle will take you to front door of this hotel for a small fee.

Leisure Family

10/10

Exceptional

17 Sep 2025

guillermo

Love it

6/10

Pleasant

14 Sep 2025

Stephanie

The front desk was friendly and the hotel was clean. It feels more like a 3-star hotel given the rooms only have the absolute basics. (i.e. There’s no lotion, microwave, hair dryer, etc.)

The housekeeping service could be better- in their efforts to remain as eco-friendly as possible, they did not replace our used coffee cups at all during our 3-night stay. Also, the amenities are ~$50 daily per person if you want access. Overall, I expected more perks/extras out of a 4-star hotel.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Aadidev

Excellent

Leisure Self

10/10

Exceptional

13 Sep 2025

Eric

Staff were very friendly and location was great!

Leisure Family

10/10

Exceptional

11 Sep 2025

Elena

Chic, clean and comfortable hotel. The shower, bathrobes and bedding were excellent. About 10 min drive to downtown Reykjavik. Wedding reception dinner at Satt was delicious. The planes can be loud at night if your room faces the airport side of the hotel. Staff was helpful and friendly. I would stay again.

Leisure Family

10/10

Exceptional

09 Sep 2025

Esam

Location and restaurant were awesome! Suite was spacious

Leisure Partner

6/10

Pleasant

09 Sep 2025

Ethan

Property was clean and nice. Staff was helpful. It’s very expensive to use anything except the room. The pool was $30 to use per day. The food prices were outrageous as well and then on the first day they tried charging me extra for the breakfast when it clearly was included

Leisure Self

10/10

Exceptional

08 Sep 2025

fauziah

Trip to Iceland

Hotel is small for the price paid. This will be consider more like 3 stars. Restaurant is awesome and the customer services are very helpful.

Friends_and_family Family

6/10

Pleasant

05 Sep 2025

Zina

There is nothing nearby accept for a noisy local airport (helicopters, small planes) and construction work. You have to walk through a huge construction area to get to the avenue that takes you downtown or museums. I do not understand this location. Nice pool that hotel guests can only use for a fee--at this price point and with this poor location accessibility to the pool should be a free amenity. Restaurant menu has very limited options.

Leisure Partner

4/10

Poor

05 Sep 2025

padmaja

The room was dark, when you pull the shower curtain, you cant see anything!. staff were so unfriendly. Especially the evening staff. We asked a few questions about access to the hotel in early hours of the morning as we were on a northern lights trip, the front staff were so unfriendly to even explain clearly. The front staff didnt provide any information on spa facilities, about restaurant nothing.

Leisure Family

6/10

Pleasant

02 Sep 2025

Blaine

The hotel is a typical four star, breakfast was included and that’s a buffet breakfast quality acceptable but nothing great, the rooms were good quality bedding was good facilities in the rooms as expected. The spa was excellent however the floor was incredibly slippery and I was not warned about this , and slipped and damaged my toe. They did not allow early check-in without an exorbitant fee, unlike most hotels Will if have the room available.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Jaime

Staff was beyond helpful in every way. They made sure our room had the accessibility features I needed, even let us check in early since our flight arrived in early a.m. Sincere thanks!

Leisure Family

10/10

Exceptional

30 Aug 2025

Arlene Fong

I was very pleased with the level of service and professionalism of the staff, the quality of the food and general comportment of the other guests. The general atmosphere was restful and peaceful. The room (accessible) was excellent!

6/10

Pleasant

28 Aug 2025

Connie

It was ok but needs a remodel and dining was very limited to mostly buffet only.

10/10

Exceptional

27 Aug 2025

David A

Close to downtown convenience. Good variety at breakfast. Clean and comfortable rooms. Full hotel but never felt crowded.

Partner

6/10

Pleasant

25 Aug 2025

Janis

It was fine for a one night overnight. Staff not very helpful. We arrived day of marathon and culture, i had more information about where to park and how to get around than the staff. Clean room and comfortable bed

Leisure Partner

6/10

Pleasant

24 Aug 2025

Ffion

You may end up getting moved to another hotel

Got a phone call just after landing in Iceland to be told they’d moved us to the Marina hotel as they had no rooms left… even though I’d booked this months in advance. This wasn’t ideal seeing as I’d booked this hotel specifically because it had parking. So beware when booking this hotel - you may end up somewhere else. The Marina hotel was alright, in a good location in Reykjavik but the lack of parking wasn’t great.

Partner

10/10

Exceptional

19 Aug 2025

MARK

Clean property. The outside looks like a Russian office building- much different inside. Central location.

Leisure Partner

6/10

Pleasant

08 Aug 2025

Selva

Tiny rooms

Very small rooms.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2025

Maria

Clean property. Good location.

Leisure Friends

10/10

Exceptional

03 Aug 2025

Suzanne

When you enter the hotel, you can see that it is clean. The hallways are spacious. The rooms are clean with the necessary amenities. We felt comfortable immediately.

Leisure Family

10/10

Exceptional

02 Aug 2025

Grant Patrick

Excellent Service

6/10

Pleasant

02 Aug 2025

NATALIE

Walkable to the Hertz car rental store. Most staff were friendly. I did have one request to find a pharmacy, and the staff member at the desk was too busy and told me to come back later. When I came back he googled the pharmacy and showed me his screen. The breakfast and lunch are very expensive.

Leisure Family

10/10

Exceptional

30 Jul 2025

Bram

Natura Berjaya is centrally located and is not far from the Hop on Hop off station. The desk can make arrangements with tour groups such as Tour Desk. The Restaurant has an incredible brunch on Saturdays and Sundays and its well worth the cost.

Rooms are comfortable. Be prepared to step Down into the bathrooms. Beds are comfy and furnishings are quite Scandinavian in appearance. All in all, great stay and great help from an exccelent staff at the front desk.

Leisure

10/10

Exceptional

30 Jul 2025

Teresa

Lovely, updated place!

Leisure Family