Name: Hanns House
Address: No 206 Section 1 Keelung Rd Xinyi District, Taipei, 110, TW

10/10

Exceptional

28 Jul 2026

Emily

Excellent service. Water pressure good in the shower. Bed comfortable. Everywhere was clean. Good location close to MRT with lots of restaurants nearby.

10/10

Exceptional

29 May 2026

Jiro Jia Xing

Perfect location and valued services

Self

10/10

Exceptional

28 May 2026

Jimmy

非常喜歡這個飯店. 地點好又很乾淨. 去年也是住這裡很棒. 唯一今年缺點就是樓下咖啡機不見了，很懷念去年可以每天可以做咖啡跟拿鐵隨時可以喝茶

Family_with_children

10/10

Exceptional

25 May 2026

Jimmy

Used to have free coffee machine in the morning when we stayed last year. Not anymore during this year’s stay.. 😩 sad

Family_with_children

10/10

Exceptional

23 May 2026

Luan

Good location, very helpful and friendly staff. My room was very clean and spacious. Room is nice, bathroom is beautiful, water pressure was strong.

Family

10/10

Exceptional

12 May 2026

Minnie

The room was spacious and clean without any pressure. The entire staff team was professional, friendly and very helpful. Location is so convenient and it's easy to walk to many major attractions in Taipei, near the 101 Xinyi District.

Self

10/10

Exceptional

05 May 2026

Jeff

Great location very convenient

10/10

Exceptional

20 Apr 2026

Paula

Could have used a glass but this is a great hotel. Came with fridge and microwave and some cutlery. Great location across from the mrt and Taipei 101 was down the street. There is a laundry room with washer and dryer. Fabulous for longer stays.

Friends

8/10

Excellent

10 Apr 2026

Jane

Excellent location, helpful staff, nice decor, comfortable room

Family

10/10

Exceptional

01 Apr 2026

Eli

Great location and most spacious room to handle both personal and work needs

Self

4/10

Poor

16 Mar 2026

linda

I recently stayed at Hanns House Taipei, and unfortunately my experience was very disappointing.

After a 14-hour flight, I arrived around 1:30 PM and appreciated that the hotel allowed early check-in. However, when I woke up later that evening, I discovered the toilet seat in my room had not been properly cleaned. Since it was already late, I chose not to call housekeeping and ended up cleaning it myself.

The bigger issue was a misleading promotion on the hotel’s website. The promotion page stated that guests staying two nights would receive two bowls of beef noodle soup. I even took a screenshot of the page. The advertisement did not mention that the promotion only applied to bookings made directly through the hotel. When I asked the front desk, I was told the offer did not apply because my reservation was made through Expedia.

After several emails discussing the issue, the hotel removed the promotion from their website but still refused to honor it. The responses I received felt dismissive and did not reflect the level of service expected from a 4-star hotel.

The value of the soup (around TWD 400) is insignificant compared to the approximately TWD 11,000 per night room rate. This was never about the money—it was about transparency and customer service. Instead of resolving the issue with a simple gesture of goodwill, the hotel chose to argue the point and deny responsibility.

I travel frequently and have stayed in many hotels, but this is one of the most disappointing

Self

10/10

Exceptional

15 Mar 2026

Robert

Clean room, nice staff

10/10

Exceptional

10 Mar 2026

Brian

Wry convenient location near 101

Partner

10/10

Exceptional

21 Feb 2026

Richelle

The staff was very nice and the room was cleaned and well maintained

10/10

Exceptional

18 Feb 2026

Jessica

Large and clean rooms. Extremely friendly staff and the self serve laundry services are excellent. Would come again!

Partner

8/10

Excellent

08 Feb 2026

Jiashuenn

Clean room and courteous staffs

Leisure Partner

10/10

Exceptional

26 Jan 2026

Lance

Staff was extremely polite and helpful. I will stay here again on my next trip.

Friends_and_family Friends

10/10

Exceptional

24 Jan 2026

Hung Yiu

Staff was great, room was spectacular

Leisure Family

6/10

Pleasant

21 Jan 2026

Lance

The room and staff are great. My only concern was that I purchased the breakfast as an add on when I booked the room, and I found out that my fellow traveling companions didn’t purchase the breakfast and planned to have breakfast outside the hotel. I believe the breakfast plan was an add on purchase that didn’t affect the room rate. When asked if I could get a refund for 4 of the 5 days, I was told that it was part of the booking package and was not eligible for a refund. If the breakfast is truly an add on purchase, then I believe I should have the option to cancel as it doesn’t affect the room rate. It’s not the end of the world, but I feel as if I am wasting 4 days of breakfast costs as I will not be utilizing the food service. I want to try other local breakfast options to truly experience the local culture. If the breakfast purchase didn’t affect the cost of the rest of my booking, then I feel I should be able to be refunded, especially since the pre purchased cost was roughly the same price if I purchased at the time of consumption. If the pre purchase is discounted, then I should be able to be refunded at the discounted rate. I believe there should be some flexibility considering this is the hospitality industry. Again, the staff was very polite and just doing their job, but perhaps the corporate policy might be amenable so patrons do not feel like they are wasting money. Thank you for your concern.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

david

Self serve laundry was a plus until the bill came . $65 usd for 3 loads of self serve laundry was way overpriced . Other than that the hotel is nice .

Leisure Family

6/10

Pleasant

01 Jan 2026

Yusha

Front desk lady is not very welcoming. Good location and I like their spacious rooms. However, there is no special customized service I guess it’s okay for the price.

4/10

Poor

25 Dec 2025

Hang M

The area around the hotel is good, with many large shopping centers within walking distance. However, I was very disappointed with the hotel’s facilities. There was poor ventilation, the staff service was lacking, and even basic amenities such as the hairdryer were not strong enough

Leisure Friends

8/10

Excellent

15 Dec 2025

Kam San

ÿ

10/10

Exceptional

12 Dec 2025

Daren

Breakfast is above and beyond your standard American breakfast package deal. The hotel and room are impeccably designed with a spectacular shower, comfortable bed, and a nice mini-kitchen. My only complaint as with many hotels is that I wish there were more drawers so I didn’t have to live out of my suitcase. A great stay otherwise!

Leisure Partner

10/10

Exceptional

11 Dec 2025

Pete

All good!

Business

10/10

Exceptional

10 Dec 2025

XIAOMING

Good location and service. Full of design hotel.

Business_and_leisure Partner

10/10

Exceptional

03 Dec 2025

Richard

The room was nicely

10/10

Exceptional

26 Nov 2025

Jey Horng

Excellent

8/10

Excellent

24 Nov 2025

Rayfen

The hotel is within walking distance to a major shopping area in Taipei. The room is spacious and has a kitchenette. The staff is excellent. Will consider staying at this hotel again.

10/10

Exceptional

23 Nov 2025

Carrie Kalai

Clean room with convenience of microwave, stove and refrigerator. It is close to subway, express bus terminal, shopping, seven-11 and restaurants.

Self

10/10

Exceptional

18 Nov 2025

Catherine

Wonderful stay!

10/10

Exceptional

18 Nov 2025

tien

Great staff, spotless clean room, spacious, excellent breakfast!

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Wai Shan

The beds are so comfy and the staff are all very nice and considerate. Great location to access all attractions, 100% would stay again!

Business_and_leisure Family

8/10

Excellent

15 Nov 2025

Ximena

Staff is very attentive. Nice big room with a fridge and a kettle. Shower and WC are on a different room.

4/10

Poor

11 Nov 2025

Pui Yee

Dear Manager

I recently stayed at Hannes house from 6 Nov to 8 Nov, and I would like to share some feedback regarding the amenities and sustainability practices observed during my visit.

I understand and appreciate the hotel’s initiative to reduce environmental impact by limiting the provision of items such as toothpaste, slippers, and bottled water. However, I was surprised to find that despite this green initiative, there were no recycling facilities available in the room. This inconsistency raises concerns about the overall effectiveness and transparency of the sustainability policy.

As a guest, I fully support environmentally responsible practices, but I believe they should be implemented in a thoughtful and comprehensive manner. The absence of basic amenities without alternative solutions or clear communication can negatively affect the guest experience.

I hope you will consider reviewing these practices to ensure they align more consistently with your sustainability goals, and that future guests are provided with clearer guidance and appropriate facilities to support these efforts.

Thank you for your attention to this matter. I look forward to your response.

Sincerely,
Ms Yeung

Leisure Family

8/10

Excellent

08 Nov 2025

Amanda

Great property, but service can be improved.

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Rudi

The room was clean, but surprisingly no bidet in the toilet unlike most Taipei hotels. Other than that, the hotel is centrally located in the heart of busy Taipei city, right across City Hall station and many shopping malls.

Partner

10/10

Exceptional

02 Nov 2025

Evan

Really great stay. Rooms feel like home. Staff are wonderful and the location is great. Couldn't have asked for anything more

Partner

10/10

Exceptional

02 Nov 2025

Yuen Shan Gigi

Room is spacious and clean, with an open view of the surrounded area. Staff are friendly and polite. Hotel is conveniently located near metro station, shopping area and Taipei Dome.

Self

10/10

Exceptional

29 Oct 2025

Lavinia

Excellent staff and great and convenient property.

Business

10/10

Exceptional

19 Oct 2025

Chen-Chen

Very friendly staff, good location for hanging out in fancy part of the town. Easy walk to Taipei 101 and closer metro stop. Spacious room. On-site self-service laundry was also very convenient to have.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Kai Lun

The location was very convenient. It was great to have free freshments in our fridge. Also having a laundrymat in the hotel is an added bonus. Made our 10 day trip very easy.

Leisure Partner

10/10

Exceptional

10 Oct 2025

Mirela

Great hotel minutes away from Taipei 101. I had a beautiful, very spacious room with Taipei 101 views. I would stay here again.

Self

10/10

Exceptional

09 Oct 2025

Robert

Convenient location near Taipei 101, with a relatively spacious room that includes a sitting area and decent views. My only complaint was the air conditioning—it was very strong and would only turn back on after the room became quite warm, leading to more extreme temperature changes. Overall, still a good place to stay.

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Shiwei

The rooms are super clean and location is awesome

10/10

Exceptional

05 Oct 2025

Xinyao

The location is of the hotel is fantastic with easy access to the core of Xinyi District and MRT station

Business_and_leisure Self

10/10

Exceptional

16 Sep 2025

Jorge

Great location, very nice staff.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Chui Li

Value for money

Friendly staff, clean, comfortable, valued for money, good location

Business

10/10

Exceptional

09 Sep 2025

Yi Ching

Highly recommend this one!

Greatly enjoy this hotel, which makes feel safe and welcoming!

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Johnson

Very nice, clean and new hotel within walking distance to Breeze XinYi, MRT station (literally next door).

Business_and_leisure Friends

10/10

Exceptional

27 Aug 2025

Yi Ching

Wonderful location, amazing services! Highly recommend this hotel!

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Athena

Room was clean and modern decor. Staff was super helpful. Convenient to Xin Yi shopping district and Song Shan cultural area.

Leisure Friends

10/10

Exceptional

10 Jul 2025

Chau

Friendly staff, clean and new room.

Leisure Friends

10/10

Exceptional

02 Jul 2025

Elizabeth

Very friendly staff, well kept property located a short walk from Taipei 101.

Leisure

10/10

Exceptional

24 Jun 2025

Verified traveler

Excellent

Convenient location , spacious and clean room. Will definitely stay this hotel again next trip to Taipei.

Partner

10/10

Exceptional

14 Jun 2025

Indra

everything was great!! clear view of Taipei 101, close proximity to city hall station including airport bus and many shopping malls! one of the best hotel I’ve very stayed in.

Leisure

8/10

Excellent

11 Jun 2025

Alexander

Property is new with a modern design, rooms are basically one bedroom suites that are HUGE with a kitchen containing a full sized refrigerator and microwave. Very clean and well maintained. The suites and the roominess they provide are a rare find in Taipei. Great for long term stays.
But the whole place feels a bit TOO sterile. No warmth. It’s as if the hardware is excellent, but lacking in compatible software. I understand carpeting gets dirty and some people may have allergies, but not to have any carpeting at all? There is a large rug at reception in the lobby and carpeting in the hallways, and I think it would make a world of difference if they had a nice 5x7 rug or something in the living room area in the units. Just something to counter the cold feeling of the concrete, glass, laminate hardwood floors and generally monotone light color scheme of the rooms. There’s like only one piece of artwork on the walls, and it didn’t really feel like art as it was just some Chinese characters. It feels like I moved into an apartment that just finished constructed - waiting to be decorated. Add to that the property is surrounded by office buildings, so it just feels...industrial. Not homey. I appreciate the fridge being stocked with a small cans of Coca Cola and sports drink. And there was even ice cream in the freezer. All complimentary with plenty of complimentary drinking water. To have a few pieces of fresh fruit in the room upon arrival would help ease the industrial feel.

Business_and_leisure Self

10/10

Exceptional

03 Jun 2025

Andre

The room was huge and it was close to the Mrt and Taipei 101.

Leisure Family_with_children

10/10

Exceptional

29 May 2025

kent

Nice location. Big room and pretty good breakfast

Leisure Family

10/10

Exceptional

26 May 2025

Verified traveler

strong recommend

Nice Location, the Staff was friendly, room is clean, bed if comfortable, room size was great too.

Business

10/10

Exceptional

22 May 2025

Cartlina

Great value. I will be staying there again on my next trip to Taiwan.

10/10

Exceptional

16 May 2025

Jimmy

Our stay was amazing and the cleaners were super kind and efficient. Love the hotel and the area it’s in!

Leisure Family_with_children

10/10

Exceptional

13 May 2025

Deddy

Enjoyed our stay there and love the hotel.

10/10

Exceptional

29 Apr 2025

Verified traveler

Great stay!

Perfect stay. So near the train station. Everywhere was easy to get to by uber. Walkable to 101 as well. Staff was friendly and helpful too. Classic Taiwanese hospitality.

Partner

8/10

Excellent

21 Apr 2025

Pierre

Parking is not so easy, entrance of parking lot not easy to find I end up in the wrong lot

Leisure Family

10/10

Exceptional

18 Apr 2025

Sung

Friendly service staff. You get access to free coffee machine and a few drink vouchers at a connected coffee stand for every 3 nights. You also get free happy hour. Very close to exit 2 blue line MRT.
The room is spacious and has a small kitchenette that we wanted during our stay. Great view of Taipei 101 and Xinyi district. Room got freshened daily. Complimentary coke and Picori sweat and four bottled waters daily.
I would recommend a stay here and would go back.
I wish they had a bidet in the bathroom.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Marigold

I like how the staff are very accommodating and friendly. The room is very nice with all the amenities we are looking for. It is not just a hotel but a hotel room that feels like home. The best part is we have the view of Taipei 101 from our room window. I hope to be back to Taiwan and stay at Hanns House again.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Shiwei

Convenience & Clean

10/10

Exceptional

26 Mar 2025

Jens

Great value to stay here, the room was huge and in great shape, I'd definitely stay again.

Business Self

10/10

Exceptional

26 Mar 2025

Yu Jen

Spacious room, very comfortable

Leisure Family_with_children

10/10

Exceptional

23 Mar 2025

Kim Liew

Great location

Business Self

10/10

Exceptional

20 Mar 2025

Ming-chu

The room at Hanns House is quiet and comfortable, thoughtfully designed. We had a pleasant stay there.

Leisure Partner

10/10

Exceptional

19 Mar 2025

Cathy

Excellent location 👍

4/10

Poor

14 Mar 2025

Yin Ting

It’s a great hotel to stay, however do not expect for any service. The team needs lot of training in customer service. From the moment you enter the hotel, you can feel the staff have no passion and not enjoying working here. They are not detailed in their service. We travel with two young kids, requested a crib. When asking for baby bath, the answer was, they need to see if there is anything available. Had to wait for two days and called again and made a complaint, it came within 5 minutes. We booked an executive room, the room does not have bathtub, not sure how they expect guest to wash their 7 months old baby without a bathtub. FYI. We travelled in Taipei for a month, all the hotels we stayed have provided, crib, baby bath and bottle cleaning machine. We stayed at this hotel for 4 nights. Would love to come back but due to the terrible service, rather choose other hotels. To add, the restaurants team also has poor service. The only team we really appreciated was at the door.

Leisure Family_with_children

10/10

Exceptional

28 Feb 2025

SHANG CHIH

The location is great. Very convenient. The functionality is also good.

Business

10/10

Exceptional

24 Feb 2025

Chin-wei

This is pretty much a 5 star hotel except it doesn’t have swimming pool. Interior is beautiful, much better than some of the 5 star hotels and location is just across from the MRT. Room is very spacious.

Leisure Partner

6/10

Pleasant

04 Feb 2025

Wai Ling Winnie

More staff training is highly recommended.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2025

Peter

Good

Business Self

10/10

Exceptional

21 Dec 2024

Richard

Good location near metro and lots of restaurants. Very nice room with lots of space but no view of Taipei 101. Dryers in laundry room needs some work as it takes too long to dry your clothes.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Sze Wan

Fantastic stay with our 15-month old. Having a kitchenette, a fridge and a microwave made preparing meals for our little toddler so much easier. Loved that they had a bed rail available for safe co-sleeping with our toddler. They also have high chairs and cribs available on request. Housekeeping lady was super sweet, and front desk was mostly helpful. Walking distance to malls, restaurants, and train station. We thoroughly enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

08 Dec 2024

Janice

Perfect

Leisure Partner

10/10

Exceptional

06 Dec 2024

Harshith

Great spot to explore Taipei

Our stay at Hanns hotel was excellent. The hotel is in a great location, walking distance to Taipei 101 and lots of shops and restaurants. The staff was very attentive and quick with any questions or requests we had. We stayed in a room with a great view!

Friends_and_family Family

8/10

Excellent

05 Dec 2024

Adam

Nice property and walkable to many things to do.

Leisure Family_with_children

6/10

Pleasant

24 Nov 2024

Thelma

Just alright

The hotel overall is ok. Nothing stands out as a stark negative or positive. The staff was friendly enough but weren’t particularly helpful or hospitable. On the first night, we were all dead tired and someone knocks on our door, turns out one of the staff was delivering towels but we didn’t order towels so they apologized for getting the room wrong. Innocent mistake, but I couldn’t fall back asleep. The rooms and gym were all clean. The dryers in the laundry room were horrible, didn’t work at all and I needed to line dry all our clothes, they only refunded me half of the laundry fee.

Friends_and_family Family

10/10

Exceptional

21 Nov 2024

Richard

Very nice hotel with good location near metro and Taipei 101. Easy access to many good restaurants. Hotel gym is great with good equipments. Also convenient self service laundry room. Staff is courteous and professionals.

Leisure Partner

10/10

Exceptional

21 Nov 2024

Andy

Excellent property. New. Large rooms. Very convenient location. Walking distance to 101. Great view of 101 as well

Leisure

10/10

Exceptional

14 Nov 2024

Kim

Room was very spacious, clean and comfortable. Comfy beds and great water pressure showers. Highly recommended 👍

Leisure Family

10/10

Exceptional

06 Nov 2024

Maria

need more breakfast option

Leisure Friends

10/10

Exceptional

29 Oct 2024

Carrie Ka-lai

Convenience and very comfortable.

It is a very good size room with convenience of a microwave oven and a cold refrigerator. It is close to several major department stores with supermarkets, restaurants and food sections within the buildings. Express bus terminal and MRT within few minutes walk is an added plus. I will definitely come back for a longer stay.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2024

Alice

fav place to stay in tp :) great location

Business_and_leisure Self

10/10

Exceptional

09 Oct 2024

Qiwen

2nd time staying here. It is a gem in the busy xinyi area. Hotel is super clean with tasteful decor. Room is quiet and feels like we are the only guest here. Walking distance to City Hall MRT, and shopping district.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Cindy

Enjoy our 5 days stay here, highlight was the gym, the location and the friendly check in. They have a convenient laundry facilities that is affordable. Housekeeping did a wonderful job looking after us so that we were comfortable. Recommend

10/10

Exceptional

30 Sep 2024

Ling

Convenient location. About 12minute walk to Taipei 101 and 5 minute walk to the nearest MRT station. The hotel room was huge, with very practical design. Plenty of storage space and table space.

Leisure Friends

10/10

Exceptional

23 Sep 2024

David

Great place to stay, nice rooms and facilities, clean and new

Business

10/10

Exceptional

20 Sep 2024

Agnes

Clean modern and spacious room.