Name: Fletcher Wellness-Hotel Helmond
Address: Scheepsboulevard 2, Helmond, 5705 KZ, NL

2/10

Poor

31 Mar 2026

Shafee

They don’t deserve

2/10

Poor

04 Jan 2026

Jad

Nothing hidden about impolite of the Dutch and that’s totally fine but when it comes to hospitality and service that I paid for, this is totally unacceptable.

Positive things:

Room size of 25m2
Coffee and water heater in the room

The negatives are as following:

1- During checking in you won’t have the room which you have booked already on the platform.
Justification (the rooms shown in the photos are just an example but on reality your room is a lottery based on what the receptionist selects for you)

2- all beds have two separate mattresses and even if you are single or tall and you would like to replace with one big mattress you have to pay extra per night to change the room to superior.
Justification ( this 4 star hotel of almost 150 rooms has no spare double top mattress )

3- Room service isn’t really that good or you have to be in the room to control a good daily cleaning for your room. (When I went to reception to ask for a plastic bag for the trash which the didn’t re-set after taking the rubbish of the previous day, they just passed me a new one with a message of DIY)

I don’t know how this hotel got a 4 star and why?!

However, I do know that it is better to stay home in Amsterdam than spending money in local Dutch vacation with Fletcher group. Definitely any destination worldwide, you will get a better value for the money spent compared to staying in Netherlands with a value much more less for each hour spent.

Business_and_leisure Self

8/10

Excellent

22 Nov 2025

Chris

Good dinner options

Business

8/10

Excellent

17 Oct 2025

John

No problems didn’t have breakfast

Business

10/10

Exceptional

07 Sep 2025

Denise

Clean & convenient

Very clean hotel, easy parking and fantastic restaurant. Very convenient location, too

Partner

6/10

Pleasant

14 Aug 2025

Nick

Could be really good.

Room and food were really good.
But what really let it down was the service.
Whilst not always poor on the odd occasion it was really good, usally while ordering from the QR code on the table then it was ok. But service at the bar really let it down.

Partner

10/10

Exceptional

04 May 2025

Martin

It's a little out of town, but the room was comfortable. The spa looked nice, but sadly the treatments were fully booked during my stay.

Leisure Self

6/10

Pleasant

24 Feb 2025

Alf

I stayed here on a number of occassions and I was very pleased otherwise I would not have booked, but this time it was evident that although the building is fairly new, noise reduction techniques were not at the list of priorities. Staff were great though!

Friends_and_family Family

8/10

Excellent

08 Jan 2025

Andreia

The receptionists were very kind and professional. The only thing I think that could be better is the cleaning. There were a lot of dust in the room and even asking for a cleaning later, they didn’t cleaned.

Business_and_leisure Self

10/10

Exceptional

23 Aug 2024

Hana

A lovely hotel, very clean and beautiful restaurant. Our family room had a very strange bathroom set up which offered very little privacy.

Friends_and_family Family

4/10

Poor

21 Aug 2024

Jim

Cleaner obviously on Holiday

Firstly I need to state that the staff were fantastic, including the restaurant. They were attentive and well-mannered.

The issues started small and grew.

The EV chargers were not working, considering this being a big selling point to an EV driver on a euro tour this was frustrating, but I am aware of this being a third party problem, however, the booking form should have been updated as apparently, this was an ongoing issue.

The room was not a twin, despite booking one. I was informed that the bed separated easily, this was not the case.

The floor was horrendous, it was filthy, including disgarded medicine, which was a worry when travelling with children.

The bathroom was equally filthy and lacking any shampoo or soap with empty bottles fixed to the wall.The coffee machine, which was completely unusable due to the dirt at the bottom of the water container.

The spa was superb, yet you are charged extra for this.

Friends_and_family Family

6/10

Pleasant

02 Jul 2024

Sivambigai

Great room, breakfast was awful and choices were limited.

Business

6/10

Pleasant

02 Jul 2024

Sivambigai

Dirty bathroom and the breakfast was awful. Great room but cleaning need improving.

Business

8/10

Excellent

06 Jun 2024

Matthew

Good hotel, restaurant was a bit disappointing in both service and food quality

Business Self

8/10

Excellent

26 May 2024

Alistair

Convenient for visit to our local office.

Business

10/10

Exceptional

08 Apr 2024

Catalina

Beautiful place, modern clean… great Atmosphere

Leisure Family

10/10

Exceptional

31 May 2023

Robert Michael

Hotel was extremely well located - only 600m from Helmond station. Luxury room was very well appointed - spotlessly clean and quite. Thoroughly recommended

Leisure Family

6/10

Pleasant

30 Mar 2023

Verified traveler

Disappointing shower

Room is clean, comfortable and not far from the city center but there is no proper table (just coffee table) to work in the room and shower design is totally disappointing. Water directly runs through to room instead of drain.

Business

10/10

Exceptional

01 Jan 2023

Lysanne

Good hotel

Leisure Partner

8/10

Excellent

05 Dec 2022

carol

Lovely room with comfortable bed. Great having a kettle and coffee maker. Wasn't keen on the frosted glass door for the toilet, prefer a bit more privacy. Room was cold and the heating didn't seem to work. (We

Friends_and_family Family

6/10

Pleasant

29 Nov 2022

Aline

You have to pay for everything that you want to use, to use the pool you have to make an appointment and you HAVE to be naked which they did not mention on their website, the staff is so rude and the bedsheets and curtains have stains all over them

Leisure Partner

6/10

Pleasant

16 Jan 2022

Thomas

Crazy rules

Mediocre, hotel was very dark. Netherlands lockdown meant food was not available and tables could not be used however a group of contractors were receiving room service including food and alcohol to a table situated on the 6th floor just outside my room.

Business

6/10

Pleasant

04 Oct 2021

Susan

Good breakfasts, friendly staff. Bathrooms a little tired now and noise from other rooms and corridors very obvious.

Partner

8/10

Excellent

19 Sep 2021

Mary

Staff on arrival and the bar eating area were poor.
Staff at breakfast were much nicer and accommodative.

Business Self

2/10

Poor

16 Oct 2020

Eric

This hotel room temperature control from front desk. Middle of night they put 19C(56F) degree like a freezing. Argued 2 times for room temperature. I never see any hotel controlled my room temperature. Rooms don’t have refrigerator. If you don’t want to pay 10€ parking you can park on street. My room was dusty. Best part of the hotel bathroom. Only place I got warm.

Business Self

6/10

Pleasant

13 Sep 2020

Paul

Would love improvements

The room needed repair work: the storage wall next to the sink was cracked and the bathroom sink surface was wearing away. I would have liked drawers for clothes and a mini fridge. I wish tables were sterilized between customers on the terrace and that bar staff would not wipe their nose with their hands while they were working. It would be nice to have sanitizer by the doors to the stairs.

Business

10/10

Exceptional

25 Feb 2020

Adam

amazing place

Business

10/10

Exceptional

13 Feb 2020

Craig

Helmond sport trip

Very nice tidy hotel

Friends_and_family Friends

10/10

Exceptional

20 Mar 2019

Martin

Good Hotel for Night Shift Working

I was working a night shift and still had a good days sleep in the room. All items (tea,coffee etc.) were left in a bag outside my door so I was not disturbed during the day.

10/10

Exceptional

06 Mar 2019

Joachim

Joachim

Amazing

6/10

Pleasant

28 Jan 2019

Verified traveler

Stayed at hotel for a sporting event. Location was therefore perfect. Unfortunately,

8/10

Excellent

20 Jan 2019

Austin

City Resorts , Helmond , Jan 2019

Comfortable and quite stylish hotel. Really enjoy the showers. The gym is a good size and usually not too busy.
Choice for dinner at the hotel restaurant is a bit limited. Overall I would definitely stay again though.

8/10

Excellent

19 Nov 2018

Verified traveler

room clean and tidy. coffee/tea facilities and small bathroom with shower.
Restuarant ok but could do with more selection

6/10

Pleasant

10 May 2018

Verified traveler

Nice hotel, poor location

Nothing to see or do around the hotel. I tried this one as a change from my normal one closer to Helmond but was disappointed. Rooms are good but meal service finishes quite early and no late night room-service was available. No other eating establishments within reasonable distance.

10/10

Exceptional

26 Jan 2018

Verified traveler

Good hotel outside Helmond

Good little hotel, plenty of things to do at the hotel, close to the centre of Helmond which has a good selection of restaurants. Rooms are nice and spacious.

Family

8/10

Excellent

20 Jul 2017

Teemu

Very nice clean and modern rooms. The Hotel has a great gym with a large variety of different equipment. The spa area is nice but nudity is mandatory so keep that in mind!

Partner

10/10

Exceptional

08 Jul 2017

Verified traveler

Good hotel

Clean hotel and friendly staff

10/10

Exceptional

27 Apr 2017

Jonathan

Will stay here again!

Nice hotel in a quiet location, great facilities, food, and staff will stay here again.

10/10

Exceptional

10 Jan 2017

Verified traveler

Nice hotel and good value for money

Close to the shopping center and train station. Hotel staff where friendly and easy to talk to. It would have being nice to have a coffee machine or kettle in the room as its help.
Use of the leisure facilities should have being included in the price or made clear in the description that its something you have to pay for as I didn't know that.
Overall great hotel

8/10

Excellent

22 Aug 2016

Verified traveler

Quality hotel and easily accessible by car - although there is an additional charge for car parking and no free parking alternative. Friendly and efficient staff who are there to make sure you enjoy your stay! The hotel is slightly remote from the centre but in what appears to be a safe environment. No complaints!

Family

10/10

Exceptional

14 Aug 2016

Verified traveler

Staff where very help full and ore questions where all answered. Would recommend

10/10

Exceptional

14 Aug 2016

Verified traveler

It was nice and enjoyable. Had a great time with friends.

10/10

Exceptional

17 Apr 2016

alan

Service

New hotel close to railway station with great staff.

10/10

Exceptional

13 Apr 2016

ALAN

Great hotel in Helmond. Very new and quiet.

10/10

Exceptional

23 Nov 2015

Priscilla

Beautiful stay at Fitland Hotel

My parent were travelling from London to (Holland) Helmond, and I wanted something nice and affordable for 2 nights. After several researches I came across Fitland Hotel, which offered me the deluxe room. Did have to book quick as rooms were going fast, once my parent arrived they fell in love with the place truly a 5 star indeed. Many thanks they will surly be back........

8/10

Excellent

25 Jul 2015

Clare

A great place to stay

Beautifully clean room, like the whole hotel. Nicest bed I have slept on from my own. Everything worked like it should and was nicely spacious. Food in restaurant was very good and bar was nice with very pleasant staff. Only thing I would change is coffee making facilities in room as I had early starts. Will definetly book again when I go back later this year.

10/10

Exceptional

20 Jul 2015

Pat

Nice hotel close to Helmond shopping area

Rooms are great, did miss my coffee making facility. V

8/10

Excellent

11 Jul 2015

Verified traveler

Clean comfortable stay for business.

Nice clean facilities, little awkward layout, but does not affect stay.
Hotel staff is very helpful, breakfast is nice and the room is comfortable.
Recommended for short stay or for leasure if you like swimming and spa facilities.

8/10

Excellent

20 Apr 2015

ALAN

Helmond, Fitland Hotel

Very nice hotel. I would stay there again.

10/10

Exceptional

22 Feb 2015

peter

Very nice hotel

Very clean comforts hotel.....much better than the places we usually stay when we visit. We will stay here every time from now on

10/10

Exceptional

03 Jul 2026

A

Goed ontbijt en prima personeel

Business

10/10

Exceptional

03 Jul 2026

Wim

Schone kamer en top personeel

Business Self

10/10

Exceptional

27 Jun 2026

Koen

Very friendly crew. Very nice breakfast

8/10

Excellent

18 Jun 2026

Andrea

Materasso un po vecchiotto
Camera grande
Doccia grande
Ristorante non ci siamo per niente

Self

4/10

Poor

07 Jun 2026

Cedric

plutôt habitué à l’Intel ou au Van der Valk, nous avons souhaité changer de chaîne afin de voir ce qui s’est passé
Quelle déception même si les chambres parents un peu moins cher, il se rattrape derrière en service. Spa qui est payant alors que ce n’est pas précisé quand on réserve 20 € par personne serviette pour aller au spa payante 25 € par personne et le petit déjeuner pour le prix est vraiment très très simple
Une première fois dans cette chaîne, mais aussi une dernière.

Partner

8/10

Excellent

24 May 2026

Daniel

En general todo correcto.

Self

8/10

Excellent

15 May 2026

Sander

Prima hotel en prima restaurant.
Boek je via Expedia, hou er dan rekening mee dat het zwembad niet inclusief is.

Family_with_children

8/10

Excellent

10 May 2026

Emmanuel

Hôtel ok

10/10

Exceptional

22 Feb 2026

Lian

Alles was prima in orde, heerlijk bed en ontbijt

8/10

Excellent

21 Feb 2026

Daniel

Hotel muy grande. Habitaciones espaciosas y silenciosas.

8/10

Excellent

06 Feb 2026

Jean-Michel

Petit lits, oreillers moyens. Ménage fait en courant ou pas fait. Climatisation impossible à régler

Business

8/10

Excellent

01 Feb 2026

Tero

Huone oli hyvä ja palvelu miellyttävää. Hotellin yleisilme alkaa olla vähän kulunut.

Friends_and_family Friends

10/10

Exceptional

24 Dec 2025

Bart

heel fijn verblijf

Business

8/10

Excellent

15 Dec 2025

Jimi

Dejlig stort værelse.
Værelset var rent.
Nem indtjekning.
Dog var der ikke særlig mange stikkontakter i værelset og gangen lugtede af hash ved ankomst til hotellet.
Senere var denne lugt forsvundet.

8/10

Excellent

15 Nov 2025

Fabrice

Nous avons mangé au dînner mais le service a été très long environ 45 mn avant d'être servi et pour le petit déjeuner du lendemain, l'hotesse d'accueil nous a confirmé 4 personnes pour le petit déjeuner et le lendemain uniquement 2 personnes étaient comptées. Nous avons encore attendu avant que la solution soit résolue.

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Birgitte

Good

Business

4/10

Poor

10 Nov 2025

Sarah Sofie

Service im Restaurant beim Frühstück und Abendessen war schlecht.

Friends_and_family Friends

4/10

Poor

03 Nov 2025

Eryne Kevin

Chambre sale serviette sale nous avons des photos

6/10

Pleasant

27 Oct 2025

Luis

El trato del personal de recepción es horrible, muy despotas para contestar y hablarte.
Respecto al desayuno, no está mal
y en cuanto al restaurant, la cena que pedí, la comida no era fresca, se ve que eran sobras de otro día, se notaba por la dureza, el re-calentamoento en micro y etc. NADA recomendable comer ahí

Business

10/10

Exceptional

16 Oct 2025

Wittevrouw

Ja de spa super

Partner

4/10

Poor

16 Oct 2025

Robin

Nachdem ich ca. 10 Minuten lang von der eigentlichen Empfangsmitarbeiterin ignoriert wurde und sie lieber weiterhin telefoniert hat als Gäste zu empfangen, hat sich eine andere Mitarbeiterin aus dem Backoffice um mich gekümmert.

Mein Zimmer war prinzipiell schön aber auch sehr dreckig.

Das Hotel wirbt mit einem exklusiven Spaportfolio. Im Hotel angekommen habe ich erfahren, dass Spa nicht im Zimmerpreis enthalten ist und extra kosten würde. Hier wäre mehr Transparenz wünschenswert.

Business

10/10

Exceptional

28 Sep 2025

Carl Fredrik

Fint rum, rent, mkt bra bistro

Business

4/10

Poor

05 Sep 2025

Jose Uebi

De douche vloer was enorm glad.......voelde alsof het een lange tijd niet was schoongemaakt....bah !

Business

10/10

Exceptional

13 Aug 2025

TARIK

Her tür seyahat için ideal bir otel.

Oldukça temiz ve güzel bir otel, servis iyi, restorant ve bar güzel.

Friends_and_family Family

6/10

Pleasant

10 Aug 2025

Christianus

Het

10/10

Exceptional

27 Jun 2025

Verified traveler

Prima hotel

Prima hotel op loop afstand van centrum Helmond en industrie gebied zuid. Goede bedden, goed ontbijt en vriendelijk personeel.

Business

6/10

Pleasant

10 Jun 2025

Ingouf

Hôtel low cosy qui se reve haut de gamme.
Cela m'incite a quitter votre application incapable de proposer des hôtels dignes de nom.
Adieu!!

Partner

6/10

Pleasant

05 Jun 2025

Torsten

Zimmer und alles sind sehr gut. Aber das Restaurant und die Bar sind wirklich unangenehm. Es gibt nur eine kleine Glastüre zum Balkon durch welches Tageslicht scheint ansonsten nur künstliches Licht. Und das ist so gesinnt, dass man eigentlich immer ins Dunkle geht. Qualität des Restaurant ist miserabel. Nur liebloses Convenience Food.

Leisure Family

10/10

Exceptional

04 Jun 2025

Pieter

PRETTIG GELEGEN HOTEL INCLUSIEF WELLNESS faciliteiten

10/10

Exceptional

04 Jun 2025

René

Für den Preis das es im Angebot war völlig angemessen
Parkpreis war relativ teuer. Hotel bassiert auf Optionen die noch zubuchen sind (z.b. Sauna)

8/10

Excellent

22 May 2025

Christine

Holland

Ein Hotel was ein wenig Auffrischung benötigt. Matratzen sehr weich und abgenützt. Die Einrichtung hat die besten Tage hinter sich Licht ein wenig düster.
Top: die große Parkgarage unter dem Hotel mit Auflademöglichkeit für PKW.

Partner

10/10

Exceptional

08 May 2025

mitchell

Top

10/10

Exceptional

28 Apr 2025

Sascha

Schöner Wellnes Bereich, welcher jedoch extra kostet

Business Self

8/10

Excellent

30 Mar 2025

Elly

Hele fijne kamer ..prachtig uitzicht !!!!

10/10

Exceptional

23 Mar 2025

Steven

verblijf was kort...maar goed.
Super bed

8/10

Excellent

15 Mar 2025

John de

Net hotel met prima ontbijt op loopafstand centrum en de cacaofabriek.

Leisure Partner

8/10

Excellent

27 Jan 2025

Tero

Viihtyisä hotelli ja erinomainen kylpylä

Viihtyisä hotelli, jossa on erinomainen kuntosali ja kylpylä. Pari pientä puutettakin oli: Hotelli oli täynnä ja toinen hissi oli epäkunnossa, mikä haittasi kulkemista. Huoneen kylppärissä ei ole ovea, joten äänet kuuluvat turhan hyvin huoneen puolelle.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

Edwin

De zeep was op bij zowel bij de wastafel en in de douche. De schuifdeur voor de douche en toilet was opmerkelijk. Ze kunnen niet tegelijk dicht.
Hele vieze vlek op de stoel. Haren en kruimels onder het top matras.

Leisure Partner

6/10

Pleasant

23 Dec 2024

Gerard

Bedden waren erg zacht.
Zeep dispenser leeg bij douche
Lamp defect in badkamer

Leisure Family

4/10

Poor

10 Dec 2024

Noemi

Muy sucias las habitaciones

4/10

Poor

15 Nov 2024

Salih

Wellness Bereich 19€/ Person + 9€ Bademäntel und im Hotel steht nur Frühstück und parken sind kostenpflichtig.

Partner

8/10

Excellent

02 Nov 2024

Patrick

Moyen

Séjour confortable.
Accueil pas très sympathique.
Aucun explication pou rle wifi ni le breakfast.
Parking payant !!!!! Ce qui est inacceptable.

Partner

8/10

Excellent

01 Nov 2024

Verified traveler

prima hotel met ruime kamers

Prima hotel, mooie ruime kamers. Parkeergarage tegen betaling en goed ontbijt. Niks op aan te merken

Business

2/10

Poor

21 Oct 2024

René

Kaal en kil, gastvrijheid is hier onbekend

Het hotel lijkt een beetje alsof het ooit een zorghotel is geweest. Kamers zijn gehorig. Er is een ventilatiesysteem dat je voortdurend hoort.
Maar het ergste is dat ze het woord gastvrijheid niet kennen. Alles is zó overduidelijk gericht op zoveel mogelijk geld binnenhalen, maar zonder de gast een fijne tijd en service te bieden. Personeel is niet getraind in wat gastvrijheid werkelijk
Inhoud. Kale en kille bedoeling. Niet weer.

Partner

10/10

Exceptional

17 Oct 2024

John

Top

10/10

Exceptional

25 Aug 2024

Jan

Er was geen mindergoed!!!!!!

Leisure Partner

10/10

Exceptional

22 Aug 2024

Arnold

Het betalen voor parkeren kost 10 euro
Dat vind ik belachelijk

Leisure

8/10

Excellent

23 Jun 2024

Karin

Vriendelijke personeel, fijne bedden, uitgebreid ontbijt

Leisure Friends

4/10

Poor

31 May 2024

Verified traveler

Late kamer

Kamer pas om 16.00 uur gereed en die in vredesnaam wat aan die dooie planten en sigarettenpeuken bij de ingang.

4/10

Poor

29 May 2024

MURAT

very bad room

Room Condition: The condition of the room assigned to me was substandard. The broom provided was in poor condition, and the absence of opening windows compounded by foggy screens hindered visibility outside. This compromised the comfort and enjoyment of my stay.

Housekeeping Service: Despite my expectations, the housekeeping service failed to meet basic standards. The sheets were not changed as per the regular schedule, which is an essential aspect of maintaining hygiene and guest satisfaction.

Parking System: The efficiency of the parking system was lacking. Consistently, I found it necessary to contact reception to gain access to the parking facilities. This inconvenience detracted from the overall experience of my stay.

Room Change Request: On the second day of my nine-day stay, I requested a room change due to the aforementioned issues. However, my request was not accommodated, despite assurances. This lack of responsiveness to guest concerns is disappointing.

Incomplete Billing: Upon checkout, I was dismayed to discover that the invoice provided did not include all the costs associated with my stay. Clarity and transparency regarding charges are essential for maintaining trust and accountability.

Business