Name: WestCord Hotel Eindhoven
Address: Lichttoren, 22, Eindhoven, 5611 BJ, NL

10/10

Exceptional

20 Jul 2026

Lucy

Absolutely love staying at westcord I’ve already booked for dominator festival next year! Rooms are spacious and immaculate, beds are comfy, staff are fantastic and super helpful x

Partner

10/10

Exceptional

03 Jul 2026

Sidney

Good breskfast and very large suite

Business

10/10

Exceptional

20 Jun 2026

Thomas

The bed was very comfortable. I slept very well.

Partner

10/10

Exceptional

16 Jun 2026

Verified traveler

Great hotel with loads of secure parking. Stunning facilities and huge rooms, helpful staff.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Sidney

Good breakfast selection

Business Self

10/10

Exceptional

10 Jun 2026

Debbie

Excellent location
Clean room
Very modern

4/10

Poor

06 Jun 2026

Aiko

No phone in the room, minimum amenity in the room

10/10

Exceptional

25 May 2026

Marius

Very nice room, very spacious, and the spa was perfect. A big thanks to the staff for all the help 🙏

Partner

8/10

Excellent

25 May 2026

Sayed

The receptionist didn’t offer help when asked to extend an hr check out 😟

Self

2/10

Poor

24 May 2026

John

Avoid this hotel if you value sleep and comfort on a warm day. Despite claiming it has air conditioning only a small portion of the facility does. The building where most of the rooms are has None. It is the first time ever that I was forced to leave my hotel room until 11pm when it was starting to cool down. Had zero sleep and paid through the nose for the pleasure. Manager was less than sympathetic. If I could have I would have left and gone to another hotel straight away. Absolutely horrible experience. .

Partner

10/10

Exceptional

19 May 2026

Tony

The hotel was brilliant to stay in.

The rooms were very clean and spacious.

They could improve things like with signage to the reception from the rooms around 460+ as getting back to reception is really difficult and confusing.

Overall, I would stay again at this hotel.

Friends_and_family Family

4/10

Poor

16 May 2026

Rae

I made a reservation at this hotel mainly because it said room service was available 24/7 and I recently had surgery on my foot, so I knew I didn't want to be walking very much. I also tried to reserve Hotel parking for that reason. I was told that they are unable to accommodate reserving Hotel parking lot space, so I was a little disappointed, but I already knew what to expect. I was also told that I would be able to bring the car by the front door and unload my luggage before I need to park my car across the street.

So it was very disappointing to get there and not be allowed to park near the front door. I had to park at the Q park across the street and check in at the hotel, then walk back across the street get all my luggage and walk back across the street again with all the luggage on my postoperative foot. By the time I got settled, my foot was on fire. I relaxed for a little while and then try to order room service for my dinner. The QR code in the room to scan for room service was not working, so I texted the reception desk using Whatsapp. They informed me that room service shut down early because they were busy. However, they said I could walk down to the lobby and buy a drink and then walk back up to my room if I wanted. I didn't want a drink. I wanted dinner and the amenities on the app said that room service was available 24/7. So I had to get back up on my foot and walk again to go get my dinner. No apologies no acknowledgment, and they saw that I was hobbling.

Self

10/10

Exceptional

14 May 2026

Monica

The room/bathroom are spacious and very clean. Nice to have a good cofee in the room.
A realy good value for the money!

Family

6/10

Pleasant

13 May 2026

David

Very mixed. Older part of the hotel is poor. Newer part of the hotel is nice. They are very different. Staff appear junior and little experience so ran into some issues that took time to resolve. Breakfast average. Location is excellent.

Self

10/10

Exceptional

07 May 2026

Nicholas

Clean newly renovated room with a great view

10/10

Exceptional

22 Apr 2026

Wendy

Large clean room, wonderful pillows, friendly & accommodating staff, excellent buffet breakfast with options for allergies such as gluten & dairy, close to downtown core, train station & Phillips Stadium.

Family

8/10

Excellent

12 Apr 2026

Scott

N/A

Self

10/10

Exceptional

05 Apr 2026

TIM

Stayed here taking in a Futball game Holland vs. Equador and it is literally 4 blocks from the stadium. Nice bar. Great rooms, easy parking. Great find.

Family_with_children

10/10

Exceptional

26 Feb 2026

Marta

Everything was perfect, had a great stay!

Partner

10/10

Exceptional

26 Feb 2026

P

Room, was fantastic, clean, HUGE. Staff are always excellent. Breakfast is best.

8/10

Excellent

22 Feb 2026

Amanda

The room was perfect and the staff charming.

Self

10/10

Exceptional

14 Feb 2026

Andrea

Clean comfortable room and the balcony view!

Self

8/10

Excellent

29 Jan 2026

Tunde

Water pressure on shower could be stronger

8/10

Excellent

26 Jan 2026

Leonardo

Great location convenient parking across the street.

Leisure Family

6/10

Pleasant

26 Jan 2026

Silvia

Cleanliness in the room

Leisure Friends

10/10

Exceptional

19 Dec 2025

Luke

really nice hotel, friendly staff, large clean rooms.

Business

10/10

Exceptional

05 Dec 2025

Kyle

Amazing location for what i was here to do, Staff were amazing very welcoming and the room was a 10/10

Self

8/10

Excellent

26 Nov 2025

Quentan

Bathroom was very clean. Room was nice

Leisure Family

10/10

Exceptional

25 Nov 2025

Brian

Clean room, good breakfast. Temp control in room difficult to use, room a little cold.

10/10

Exceptional

22 Nov 2025

Emmanouil

Had a wonderful time , strongly recommend

8/10

Excellent

09 Nov 2025

DAVID

Lovely comfortable bed ,great shower ,disappointing that the car parking was charged at over 45 euros for a two night stay ..
Breakfast was good but not great staff were generally excellent.

Leisure Family

8/10

Excellent

09 Nov 2025

Florian

Room was clean but the heating was not working blowing cold air.

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Egle

Nice hotel. Very good location

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Amy

I loved this hotel. It was in a great location near a lot of food and amenities. The room was very clean and HUGE, so very comfortable in between outings. My only complaint is the kitchen stuff was all locked up so we couldn't use them, and I was too lazy to address it with the front desk. Otherwise, I will stay here again when I come back to Eindhoven.

Partner

4/10

Poor

27 Oct 2025

Christine

Poor communication, basic rooms and facilities.

10/10

Exceptional

20 Oct 2025

Lawrence

N/A

Leisure Self

10/10

Exceptional

17 Oct 2025

Alex

Nice staff, they worked hard to keep me happy

Leisure Friends

6/10

Pleasant

16 Oct 2025

rose

Aparthotel

Staff very professional, however, on entry in my assigned room I was taken aback by the full kitchen across from the bed. Thoigh the room was spotless, I rented a hotel room not an apartment. And this was not included in the online description of the hotel.My stay included daily housekeeping, however recieved such service only twice during my 5 night 6day stay though this was brought to the attention of the front desk daily. The spa is a nude spa,which is also not advertised in the online description.On the other hand, it is conveniently located in the city center near many amenities.

Self

8/10

Excellent

06 Oct 2025

Hsien-Chung

Good breakfast, however, options never changed

10/10

Exceptional

04 Oct 2025

David

Nice hotel, comfortable room, very clean and the public areas are verybwell appointed. The bar and restaurant area is also very nice with a great selection of drinks and food.

Business

8/10

Excellent

30 Sep 2025

William Neil

Nice clean hotel, the worst / softest bed I have slept in , in years.
Terrible sleep.

Business

8/10

Excellent

16 Sep 2025

Daman

Upgraded room for free, which was nice

Leisure Partner

10/10

Exceptional

10 Sep 2025

Ibrahim

Very lovely .

4/10

Poor

10 Sep 2025

Jaroslaw

Matchbox rooms are small

i reserved two nights in the Matchbox room. According to the information provided the size of the room was supposed to be 30 sq. m and there should be a fridge in the room.
Upon arrival I was checked into room no. 522. The size of the room was much smaller than I expected from the description - as it occurred later it was 22 sq. m. There was no fridge either.
I went to the reception to point out those discrepancies. I was informed that the information provided on hotels.com page was incorrect. I wanted to be transferred to a bigger room and pay the difference, unfortunately they were fully booked. The reception offered me a breakfast and a drink in hotel's bar as a form of consolation for the situation, but it didn't change the fact that I had to stay in a really small room - this 22 sq. m are not very functional - there is a small compartment which is closed and consumes about 2 sq m, and a long narrow corridor. The space with a bed is about 10 sq m large, or small, should I say it. It was a romantic trip with my wife - it was her birthday, and it really broke me down a bit.
As I see the information about the room's space has already been corrected. I hope this review will help someone to avoid disappointment which unfortunately ruined my day - a bit as I say, it's no big thing after all.

Partner

10/10

Exceptional

05 Sep 2025

luc

We stopped here for a night to attend a concert. The hotel was great and welcoming. Room was comfortable and clean. Great experience

8/10

Excellent

02 Sep 2025

Crystal

Clean room, nice pillows and towels. Very weird and inconvenient walk to other building to get to room. No signage outside back door to get in. Otherwise nice central hotel.

Partner

10/10

Exceptional

30 Aug 2025

William

Great hotel. Central and walkable.

Business

10/10

Exceptional

29 Aug 2025

Ashton

Excellent location

Leisure Partner

8/10

Excellent

19 Aug 2025

Kadiatou

Everything was good , the place is near everything and easy to access . Comfortable beds and quiet

Leisure Family

10/10

Exceptional

10 Aug 2025

Christopher

Very centrally located hotel within walking distance of a lot of places in Eindhoven. Breakfast buffet was very good. Staff were very nice and the WhatsApp messaging also helped

Business_and_leisure Self

10/10

Exceptional

31 Jul 2025

Nilo

Everything in good condition except there was no Internet service inside our room. In the absence, my broadband subscription was fully consumed even before our stay ended requiring me to top up a few days from arriving in Europe.

Leisure Family

10/10

Exceptional

23 Jul 2025

Lucy

Stayed here lots always enjoy it 🙌

Leisure Partner

6/10

Pleasant

20 Jul 2025

Daniels

Its oke

Leisure Partner

8/10

Excellent

27 Jun 2025

Erfan

Good

Leisure Friends

10/10

Exceptional

23 Jun 2025

Kafkas

A well located city hotel

8/10

Excellent

22 Jun 2025

Christopher

On a work visit. One day privately booked, the rest by the meeting organisers. Venue easy walk from Eindhoven station. Great location for for etc. Shopping nearby. Room was lovely and big with kitchen inci. Combi oven fridge coffee machine etc etc. wardrobe looked a bit out of place. Breakfast good. Staff friendly. But....the hotel is being rebuilt in places and the instructions to get to some rooms made an assumption that folks knew their way around. It took me several attempts and then for the rest of my stay I kept coming across confused folks and had to help them. The place needs extra signs during the chsnges. Apart from that, very nice.

Business_and_leisure Self

8/10

Excellent

12 Jun 2025

ANNA

Great location in the center of everything and easy access to all transport. Huge suites. Funky, quirky decor in each suite.

Leisure Self

6/10

Pleasant

07 Jun 2025

Charade

Room was so small. And no table and chair.

Business Partner

10/10

Exceptional

01 Jun 2025

giovanni

Very nice hotel room and very clean. And comfortable pillows for once in a hotel

Partner

6/10

Pleasant

09 May 2025

David

The room was spacious but not handicapped friendly. The balcony was five steps up and out without handrail. The show was a step up and did not supply a shelf for shampoo and soap. They did not have easily accessible electrical outlets in both sides of the bed for breathing devices and digital equipment. The room was dark and oddly decorated.

Leisure Family

10/10

Exceptional

08 May 2025

Paul

Gorgeous HUGE room, brilliant staff, add up to one of the most pleasant Hotel experiences I can remember.

Leisure Self

6/10

Pleasant

24 Mar 2025

Nicole

small and very impractical room, with several lifts needed to get from entrance to room

Leisure Self

6/10

Pleasant

21 Feb 2025

Matthew

Lovely hotel but FREEZING room

I really like the WestCord but this time my room was FREEZING during my stay

Business

10/10

Exceptional

07 Feb 2025

Gavin

Go Dutch

Lovely hotel with super friendly staff

Business

10/10

Exceptional

05 Feb 2025

Lucy

Stayed here lots of times it never disappoints

Leisure

10/10

Exceptional

11 Jan 2025

Andreas

Enlightening

Excellent location convenient for exploring the city and within a short walk of the train station. The hotel is oozing character maintaining the style and spirit of Eindhoven's long-standing connection with Philips. The hotel has got a great layout, the reception is welcoming and this remains throughout the stay. People are clearly proud to work at Westcord and it shows.

Partner

8/10

Excellent

24 Dec 2024

Maria

Good

Comfortable and clean as always. Service wasnt high standards as it usually is. Hotel room was on furthest point of the building which was a fair distance

Friends_and_family Family

10/10

Exceptional

22 Dec 2024

Nilo

The only set back, for the average Asian height-wise
Is the clothes hanger designed for the average Dutch people who are very tall. This was a challenge for us to reach.

10/10

Exceptional

19 Dec 2024

Nilo

Well located and safe with helpful staff

Leisure Family

10/10

Exceptional

29 Nov 2024

Malek

Great

10/10

Exceptional

13 Nov 2024

julie

Fantastic hotel, great location to the city and a quick walk from the train station. Rooms are big, clean and very comfortable beds! Not a lot of plugs so charging devices is not very convenient.

Leisure Family

10/10

Exceptional

31 Oct 2024

Madeline

Lovely hotel, would recommend.

Partner

10/10

Exceptional

22 Oct 2024

Suzanne

Great staff and location good. Parking arrangements available.

Leisure Family

4/10

Poor

26 Sep 2024

Verified traveler

Good location, but poor facility

Poor internet quality, no air conditioner

Business

10/10

Exceptional

16 Sep 2024

Sebastián

The location is great.

Leisure Partner

10/10

Exceptional

22 Jul 2024

Hyun Joo

Easy access to great restaurants and shopping

Leisure Partner

10/10

Exceptional

08 Jul 2024

Richard

Excellent room

I liked this hotel. It was great service and very comfortable. Congratulations to the staff.

Business

10/10

Exceptional

04 Jul 2024

saira

Will definitely stay here again! New rooms in hotel are amazing and spacious. Clean! We had an issue with our initial room next day we were moved and upgraded to a newly renovated room which met our needs. However it is a maze to get to the other side of the hotel especially rooms on floors 6-9.

Leisure Family_with_children

8/10

Excellent

28 Jun 2024

craig

Conveniently located near train station spacious room

Leisure Family

6/10

Pleasant

23 Jun 2024

Heidy

The bedroom was cleaned supposedly, but the bedlinnen and especially the pillows had a dingy smell, like it was previously used. There was a layer of dust on the TV console, also a sign of the room not being cleaned properly.
The one thing about the hotel that ruined it for me is the bed. Low quality matras, pillows that flatten when you put your head on it. We all had the worst sleep on these beds. Other than that, all good.

Leisure Family

8/10

Excellent

13 Jun 2024

Christopher

It's a nice hotel with friendly staff, my stay was fine.

Leisure Self

10/10

Exceptional

03 Jun 2024

Dan

My only gripe is that there was no shampoo on site. Only conditioner.

Leisure Partner

10/10

Exceptional

01 Jun 2024

Vincent

Central

6/10

Pleasant

26 May 2024

Verified traveler

The room was very dark and I had to wait an hour to get some shampoo. There were no shelves in the shower, so you had to put all your things on the floor, which was cumbersome. The breakfast was wonderful and I guess made up for the so-so room.

Business Self

6/10

Pleasant

16 May 2024

Verified traveler

隔音很差的飯店

房間靠近前面花園馬路，沒有氣密窗，所以可以聽到路上的車子噪音以及花園裡面及路上人們聊天的內容，需要自備耳塞入住，同時沒辦法調整冷氣溫度，中央空調系統

Business

10/10

Exceptional

13 May 2024

Jonathan

Great stay!

Well maintained and operated. Excellent location right in the middle of Eindhoven

Self

10/10

Exceptional

02 May 2024

Christopher

Great staff make you feel thoroughly welcome, amazing AI system to assist you, brilliant location right in the centre of Eindhoven, enormous room with a terrific view and huge windows that went across the entire wall.

I was truly delighted with all aspects of this hotel stay. Next time I'm in Eindhoven, this will be my immediate choice of hotel. This really is what all hotel stays should be!

Business_and_leisure Self

10/10

Exceptional

29 Apr 2024

Craig

It was all very high quality in a very nice location

Leisure Self

10/10

Exceptional

17 Mar 2024

andrew

Spot on

Leisure Partner

10/10

Exceptional

03 Mar 2024

Rob

Great interesting hotel.

Boutique style hotel in central location. Good food. Super friendly staff. Steep Carpark!

Business

10/10

Exceptional

07 Feb 2024

Jeroen

Very pleasant nice and clean friendly and very close to the railway station. Bar staff a bit sulky. Bitterballen very nice

10/10

Exceptional

21 Jan 2024

Toby

Great staff who were welcoming and very helpful. Lovely bar and super breakfast. Right in town so easy to visit the cafes and bars

Partner

8/10

Excellent

25 Nov 2023

Nina

Great location for visiting our son who is a student at TU/e. Walking distance to everything (shopping, dining,campus) and they rent bikes as well The only complaint was that the lighting in the room was too dim. We were there on rainy cold days so the lack of lighting in the room was really noticeable. On a sunny day the big windows will let lots of light in but on dark wintery days the option for more lighting is needed.

Leisure Family

10/10

Exceptional

20 Nov 2023

Teigan

Great place to stay eindhoven

Leisure Partner

10/10

Exceptional

13 Nov 2023

Lisette

Amazing stay

Beautiful hotel, EVERY member of the staff are so lovely and welcoming. The stadium is right around the corner and right opposite the city centre/bus stops and train station it's literally the perfect location for Eindhoven

Self

4/10

Poor

27 Oct 2023

Tamsyn

Dissapointing

This hotel came recommended by a colleague but it wasn’t as great as they mentioned. The room was very dark and very hot! There is no AC and the temp control feature on the wall did nothing.
There was no milk for the coffee in the room and I would expect complimentary water in the fridge but there wasn’t. The bed was uncomfortable and the pillows were huge but very flat once laid on.

Business Self

8/10

Excellent

23 Oct 2023

Greta

Nice location, unfortunately hotel is very noisy. Air conditioning system is very loud overnight.

Partner

4/10

Poor

18 Sep 2023

Verified traveler

Bathroom smelled like urine. Front desk was not friendly.

Self

10/10

Exceptional

22 Aug 2023

Maria

What a gem!

What a great hotel! The beds are ridiculously comfortable, got a decent sleep. No noise disturbance, bath was huge! Decro really cool too. Great location and really nice staff. Look forward to our next visit

Friends_and_family Family

4/10

Poor

22 Jul 2023

Ehsan

Friendly and polite staff. Clean rooms but amenities were poor. No AC in rooms as it was centrally controlled but it was very hot. No room service.

Business_and_leisure Partner