Name: Hilton Garden Inn Palm Springs/Rancho Mirage
Address: 71-700 Highway 111, Rancho Mirage, 92270, US

10/10

Exceptional

23 Jul 2026

Byron

Friendly and helpful staff, especially those running airport shuttle.

4/10

Poor

22 Jul 2026

Douglas

Never been so disappointed in a Hilton Garden the lobby hallways and elevator were very hot. The bar was pitiful didn’t even attempt eating there. Just poor quality. The person who did the room is very good much better than whoever maintains the place

6/10

Pleasant

21 Jul 2026

Bradley

We had to change two of the three rooms. One was musty. One was smoky. Even then only one room smelled fresh.

Family_with_children

8/10

Excellent

21 Jul 2026

Robert

Nice and simple.

Family_with_children

8/10

Excellent

19 Jul 2026

Cathy

Clean rooms easy safe parking

Partner

10/10

Exceptional

18 Jul 2026

Daniel

Clean
Centrally located
Nice Pool
Good parking

Family_with_children

8/10

Excellent

18 Jul 2026

Stephanie

Only issue we had during our stay was the bed was super hard and pillows glat

Friends

10/10

Exceptional

16 Jul 2026

Sherry

Very clean and welcoming.

Partner

10/10

Exceptional

15 Jul 2026

Nicholas Ray

Very quiet

Family_with_children

10/10

Exceptional

14 Jul 2026

Hector

Esta muy bien

Friends

8/10

Excellent

14 Jul 2026

Sallie

Great location walkable to The River outdoor mall with plenty of restaurants. Good amenities with excellent service provided by staff.

Family_with_children

10/10

Exceptional

14 Jul 2026

Kristina

The hotel lobby was clean and inviting. The hotel staff were all friendly and accommodating to us. Our room was nice, clean, and well socked with everything. The hotel carpets were a bit older and rundown but other than that, everything seemed up to date. The only real complain I have is that breakfast was supposed to be served u til 19 am each morning and the first morning my husband went down to get breakfast for our toddler, granted it was 15 mins before the end of breakfast but everything was put away already and we couldn’t even get any coffee, sugar, or creamer. Very disappointed about that. When you say till 10 am, then don’t put anything away until 10 am, especially coffee.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Ashley

Perfect walking distance to the River.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Eteisha

The staff was great and the breakfast was delicious

Family_with_children

8/10

Excellent

05 Jul 2026

Emily

Spent 4th of July weekend here with the family and definitely recommend. Lots of space, clean and friendly staff.

Family

10/10

Exceptional

05 Jul 2026

Jose

I got two rooms …we have a great stay and the stuff is so nice however its just that one of the rooms couch is not comfortable because i guess its old and broken but we have a great stay

10/10

Exceptional

05 Jul 2026

Yazmin

What I like about this hotel that is pet friendly, and it’s close by restaurants, casino, retail store. There staff at The Hilton Garden Inn Hotel at Rancho Mirage there staff are really friendly.

Pet

10/10

Exceptional

05 Jul 2026

Whitney

Hands down a LOVELY PROPERTY 😍 AMAZING STAFF!! ROOMS ARE SUPERB!! 2nd time staying here and we will be back guaranteed 👌

Family_with_children

2/10

Poor

05 Jul 2026

Richelle

The room was clean. That is about the only positive thing I have to say about this place. The pool is in horrible shape. The suite we were in the AC wasn’t working in 105* weather. The only solution they offered was fans or 1 room that would not accompany the number of travelers we have. We asked for 2 rooms they said no because they were close to each other. We said we didn’t care if they were close he said he would go look at what he had. We never heard from him again. This place should not be under the Hilton name. It was awful. Avoid this place

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Vernell

Was ok however there was not the breakfast as per web

Partner

6/10

Pleasant

02 Jul 2026

Ana

El cuarto Limpio
El desayuno no era lo q esperaba porq es para llevar en una bolsa y congelada .
En mi opinion Deven de decir cuando uno reserva el cuarto .

Family

10/10

Exceptional

28 Jun 2026

James

We stayed 1 night and all was well. Staff was friendly & helpful. Great hotel in a nice location across the street from The River which has restaurants & shops.

Partner

6/10

Pleasant

25 Jun 2026

Tanya

Very pleasant and helpful staff

Family

8/10

Excellent

23 Jun 2026

Tria

It was a quiet and peaceful stay. Staff checked in with me to see it I needed anything and was having a good stay.

Self

2/10

Poor

22 Jun 2026

Glenn

In that location it could not be found at night and the name was too unrecognizable.

Self

10/10

Exceptional

21 Jun 2026

Victor

Everyone was very helpful and nice.

10/10

Exceptional

21 Jun 2026

Arthur

Parking was amazing has a free ev charger for your car staff very helpful and friendly

Partner

4/10

Poor

21 Jun 2026

Whitney

The pool was absolutely horrible. We didnt even use it. Covered in dir and palm tree pieces. Furniture was disgusting and old. Pool towels were about 3ft long and old. Room was wonderful and so was the staff! Staff was PHENOMENAL!!

Family_with_children

10/10

Exceptional

21 Jun 2026

Nathaly

Our stay was amazing. We had a great view from our hotel room. We paid for breakfast and it was amazing and much better than eating outside of the hotel. The pool was nice and warm. We were able to walk to the mall. The location of the hotel made a difference. Everything was close by. Will be coming back soon!

Partner

10/10

Exceptional

19 Jun 2026

Mark

It was a nice stay. Would stay there again

10/10

Exceptional

15 Jun 2026

Christine

Really enjoyed our stay here. Close enough to walk to restaurants nearby. Lovely hot tub, and pool (though pool needed to be skimmed/cleaned by the end of the day). Nice to have a fridge and microwave in the room. The location was a little off the beaten path (I-10) traveling from Tucson but worth it. Staff was friendly. We stayed just 2 nights.

Partner

8/10

Excellent

13 Jun 2026

Lucy Thatcher

We love the location, and the order off a menu breakfast!

Business

6/10

Pleasant

12 Jun 2026

ERIKA

The location of the Hotel and the Staff were super good. The amenities and cleanliness of Hotel not so much. We arrived to the Hotel check in was easy we were greeted and the check in process was easy. On the way to our room the hallway carpet was so wrinkled and dirty needs to be repaired or changed. We walked in our room and it was not so clean the mattress did not fit the bed frame it made horrible noise when we sat on it. The bathroom smelled of urine and could have used a better clean. The room served its purpose which was to sleep and I guess it reflected the price which was reasonable. Needless to say the Hotel needs to be updated.

Partner

10/10

Exceptional

11 Jun 2026

Lucimar

Good

Family

6/10

Pleasant

02 Jun 2026

Neeta

It was ok property to stay if you are in transit and looking for quick overnight stay.

Partner

10/10

Exceptional

02 Jun 2026

Ivonne

Everything it was nice and clean ,maybe by the pool stuff can check for towels

Friends

6/10

Pleasant

02 Jun 2026

Danilo

Every thing is okay except no towel in the room. and no free continental breakfast. When I booked I saw there is a free breakfast.

Partner

2/10

Poor

31 May 2026

paul

Would not cancel reservations

Partner

6/10

Pleasant

31 May 2026

Jenny

Location is great for our purpose. The property is clean and the staff are helpful and friendly. The property badly needs a renovation. Carpets on hallways are frayed. Some tiles in our bathroom are cracked and show water damage.

Partner

10/10

Exceptional

30 May 2026

Thuyanh

Plenty of parking spaces, walking distance to restaurants, CVS, Century movie theater.
Clean room, smell good, friendly staff. We had a great stay.
Thank you Hilton and staff

Partner

10/10

Exceptional

28 May 2026

Patricia

great stay, the staff was very helpful and went out of their way to help me.
The room was large and comfortable, the bathroom very clean.
The coffee maker in the room was a plus for me.

Self

10/10

Exceptional

27 May 2026

Shelby

Had and amazing and easy stay.

Friends

10/10

Exceptional

27 May 2026

Andrea

Staff at breakfast were wonderful with my grandchildren!! They were so kind!!

10/10

Exceptional

26 May 2026

Nallely

Alot of parking , friendly staff

Friends_and_family Family

10/10

Exceptional

25 May 2026

David George

It was a really nice hotel in the perfect spot.

Partner

6/10

Pleasant

24 May 2026

Christine

Staff at the hotel was excellent. Friendly and knowledgeable. Helpful with restaurant suggestions and directions.
HOWEVER:
We stayed 3 nights to attend a wedding in the area. Housekeeping did not clean our room during our stay. We had to ask for clean towels on day 2.
And coffee for the room.
Also, the reservation mentioned complimentary \" made to order\" breakfast. No such thing- we did enjoy our breakfast and the wait staff, but all at our cost.
So..would I recommend staying...maybe...
The front office staff and crew were fun.

Friends

10/10

Exceptional

23 May 2026

Sean

Staff was nice and accommodating

Self

8/10

Excellent

22 May 2026

John

The staff was excellent! The pool was excellent! The property is showing its age. The hallway carpet should have been replaced 5 years ago. It is rippled and worn. The restaurant and bar hours are inconsistent which make it difficult to make plans. We love the location and the staff is great.

6/10

Pleasant

18 May 2026

Mary

Last time we were there about 2 years ago the place was so much better. Now it has a rundown look. We stayed a week and they clean your rooms every other day. Unless you need something. What I didn’t understand is why they didn’t leave more coffee cups in the room, so every day I had to ask for more coffee and cups..

Family

10/10

Exceptional

17 May 2026

conor

Great spot, friendly and helpful staff.

Family

6/10

Pleasant

17 May 2026

LIUDVIG

Okay

10/10

Exceptional

15 May 2026

Mary

Kim at the front desk was a sweetheart, and the girls on dayshift also helped us with where to go for breakfast etc. everyone was super helpful and we appreciated everything. Thank you.

Partner

4/10

Poor

12 May 2026

David

Staff was very nice

Family

10/10

Exceptional

11 May 2026

Eduardo

Great place, great Service!

Business

8/10

Excellent

11 May 2026

Trelaine

Clean room, nice front desk staff, only downside is the bathroom was a little outdated but was still clean. Walls are very thin in the rooms

Friends_and_family Family

4/10

Poor

11 May 2026

Magdaline

Lack of amenities and fan in bathroom didn’t work.

Friends

10/10

Exceptional

07 May 2026

Joe

Great staff, very friendly and helpful. Very clean, breakfast was great. Great location.

Self

10/10

Exceptional

06 May 2026

Jacquie

Great stay at the hotel. The staff is amazing, the room was clean and the pool and jacuzzi are taken care of each day. We didn't eat there but the facilities and parking area are clean and safe. Nice area, very quiet.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Sung Soo

Check in/out staff was great!

10/10

Exceptional

06 May 2026

George

great bed; breakfast very good;
pool swimming very good.
thanks gmh

Partner

4/10

Poor

05 May 2026

debra

Your hotel is old. Carpet isn't flat , wall are chipped, gym equipment doesn't work. Drapes didn't open properly, coffee machine did't work.

but.......excellent front desk staff, they deserve a better hotel.

Partner

8/10

Excellent

01 May 2026

Wen-Huwa

Only two regular chargers for EV vehicles, and if you check in later in evening, whatever car is there is likely there overnight. Found out the next morning that there is a 2-hour guideline/rule, which really should be posted at the chargers. Good that the hotel has that, but ultimately, it is up to the consideration of the car owners, especially if the hotel staff does not have accurate auto and hotel guest contact info.

Family

10/10

Exceptional

28 Apr 2026

Richard

Yes very good. Omlett was a bit small

Partner

8/10

Excellent

28 Apr 2026

Daisy

Everything was great. We were able to get early check in during a bus weekend which we really appreciated.

Friends

8/10

Excellent

27 Apr 2026

Loretta

Excellent location for a mid-priced hotel in the Palm Springs area. Reception provided us with an excellent map of the entire Valley. Hilton Garden Inn is a brand you can depend on for a basic level of appeal, cleanliness and comfort. The breakfast was very nice also.

Family

2/10

Poor

24 Apr 2026

Jill

Mold all over the bathroom walls and ceiling and “other” stains on the lower portions of the walls.
Also, when requesting for a late check out, we were told that we have to ask in the morning because the decision maker wasn’t there in the middle of the day, the day prior to departure. Then when we called the following morning to request it, instead of saying something like, “that is possible, and there’s a fee” she literally said, “it’s going to cost you.” Weird! it turns out that it’s only $100 an hour and we needed one extra hour. So we paid it. But that was just weird.

Friends

10/10

Exceptional

18 Apr 2026

Danny

Clean spacious room good breakfast

Self

2/10

Poor

14 Apr 2026

monica

I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable.

While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs.

Family_with_children

6/10

Pleasant

11 Apr 2026

Phillip Norman

We stayed from Saturday to Wednesday. Restaurant was closed on Sunday & Monday. Restaurant is also closed everyday for lunch. Both water fountains were out of order. It really looks like the hotel is about to go out of business. The positive side is the staff are very friendly and helpful.

10/10

Exceptional

07 Apr 2026

John

Nice clean room

Friends_and_family Family

8/10

Excellent

05 Apr 2026

James

Very nice property but due for a renovation in the near future.

Partner

10/10

Exceptional

28 Mar 2026

Daniel

Yes

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Richard

Yes

8/10

Excellent

27 Mar 2026

Edward Michael

I was very pleased there was a charger available for my rented EV.

Self

10/10

Exceptional

27 Mar 2026

Gabriela

The staff was wonderful, room was spacious and clean, free parking was a plus. I would stay again.

Business

8/10

Excellent

26 Mar 2026

Egle

Upon arrival it tool over 20 min to pull up my reservation. The concierge was very friendly and helpful, but still I had to stand and wonder at 11:30PM if I have a room to stay at that night. During breakfast, food was fresh, but tables not cleaned up. When I walked in for breakfast, 2 tables occupied, 4 or 5 dirty, remaining 2 in direct sunlight.

Self

10/10

Exceptional

25 Mar 2026

Mary

Room showing its age. Floor in bathroom vinyl tile pieces stating to lift up. Hallway carpet showing wear. Slats of chairs around pool missing and broken slats. Clean room, comfortable bed lots of thick heavy towels

Partner

4/10

Poor

21 Mar 2026

Boulos

The bed is so dated it was impossible to sleep in the old and smelly mattress.

Self

10/10

Exceptional

19 Mar 2026

Roze

The staff was amazing! The rooms were nice and clean and the breakfast was wonderful.

Friends

2/10

Poor

17 Mar 2026

Kimi

Poor

4/10

Poor

15 Mar 2026

Melissa

The hotel is dated. The carpet in some areas were torn. Check I’m staff were awesome. However the breakfast food staff were not as friendly or helpful. I tried to buy a coffee and ai was told they weren’t sure if I could have coffee if I didn’t buy the buffet.

Partner

8/10

Excellent

13 Mar 2026

Rachita

Great budget friendly stay at palm springs if yiu are travelliing in a group.

Family_with_children

10/10

Exceptional

12 Mar 2026

Tina

Everything was fine. I have never stayed at your hotel and I was sad that I had to pay for breakfast.

Self

8/10

Excellent

12 Mar 2026

Anna

Pool hours were limited

Partner

6/10

Pleasant

05 Mar 2026

sybil a

The room was clean however the shower floor was peeling and the air unit was older and loud. The entire hotel needs significant updating

Self

8/10

Excellent

03 Mar 2026

Lucia

The lobby and dining room are modern and bright, but the halls are dark and dingy with old stained, wrinkled carpeting that invites trip and fall accidents. The kitchen offers good hot breakfasts, take out dinners and bar service. Kitchen staff is cordial, front desk is not. Rooms are big and comfortable, wifi is free and shops and restaurants are nearby, many walkable.

Friends

8/10

Excellent

01 Mar 2026

Guillermo

Everything was good except the hotel in general needs some updating to do

Partner

8/10

Excellent

28 Feb 2026

Annie

Great staff, seamless checkin

Friends_and_family Friends

6/10

Pleasant

26 Feb 2026

Dayna

I stayed here over Thanksgiving weekend when I visited my aunt and was so grateful they were open! However, the place and room were overall kinda old and depressing. The bed was comfortable.

Partner

8/10

Excellent

25 Feb 2026

Tracey

Clean room, good neighborhood, friendly staff

4/10

Poor

25 Feb 2026

Amy

carpet filthy
room spelt
just needs a total remodel
very old

2/10

Poor

24 Feb 2026

Linda

The hotel downgraded my room without notice or refunding the difference. Front desk was hostile. Toilet overflowed, took 48 hours to fix and the area was not cleaned. Found blood on my pillowcase and pillow.

Family

8/10

Excellent

20 Feb 2026

Randy

As you know carpets in facility are old and need to be either removed or refastenef. Not good look or safe.

Partner

10/10

Exceptional

19 Feb 2026

Cassandra

Clean room, housekeeping was wonderful, front staff was very friendly and the hotel smelled so nice. Top 3 best hotels I’ve stayed at ever. A++++

10/10

Exceptional

19 Feb 2026

Rebecca

Staff was courteous and available for anything we needed.
Room was clean and laundry facilities clean as well

Business Partner

6/10

Pleasant

18 Feb 2026

Leah

Everything was good until my car window was busted and broken into.

Partner

4/10

Poor

16 Feb 2026

Ronald

The hotel was in need of a refresh as many of the carpets were worn to the point of rippled trip hazards. The beds and pillows were the hardest we have ever experienced. The breakfast was only a step up from the typical free continental offered at many hotels but came with a $16/person price. The rooms were only freshen up every other day and didn’t always include bedding changes and wiping of the sink. On a positive note, the hotel was quiet, seemed safe and in a good location. We have stayed at Hilton Garden Inns in Canada with a very different experience thus why we booked this hotel expecting the same or similar but were very disappointed.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Erin

Clean and quiet room. The staff were friendly and it was nice to not have to worry about breakfast!

Partner

8/10

Excellent

14 Feb 2026

Roger

dirty under bed made the bed twice in 5 night stay. onsite bar is seldomly open was not open for super bowl

Leisure Friends

2/10

Poor

09 Feb 2026

Michael

The room was dilapidated with stained carpet, marks on the bedspread, and shredded window blinds. The hallway carpet was with many rips and rolls in the surface. This hotel shows a serious lack of maintenance and care and doesn’t match the Hilton brand. The customer care matches the poor state of the property.

Leisure