Name: Indian Wells Resort
Address: 76-661 Highway 111, Indian Wells, 92210, US

4/10

Poor

25 Jul 2026

Ethan

Internet and TV didn’t work. The bathroom had ants. Loud A/C unit.

10/10

Exceptional

24 Jul 2026

Ingrid

Affordable, clean, spacious rooms, awesome pool.

Family_with_children

6/10

Pleasant

23 Jul 2026

Bianca

Bedding was clean and so was restroom. However carpet had lots of stains and smelled like mildew.

8/10

Excellent

23 Jul 2026

Jenina

I wish the entertainment was what it used to be to be.

8/10

Excellent

22 Jul 2026

Stephanie

Beautiful property. Thoroughly enjoyed jacuzzi and pool.
Rooms need a through deep cleaning; dust had accumulated along baseboards behind beds

Friends

8/10

Excellent

22 Jul 2026

David

This review reflects just my own experience.

Pros:
The Indian Wells Resort Hotel is in a nice area. Everything was clean, including my room, and the AC worked great. For the price I paid, it was a good deal. I also enjoyed seeing all the pictures of Lucy around the hotel and liked the food at the restaurant.

Cons:
I didn’t notice any pictures of Desi. The restaurant closed earlier than I would have liked, and since the price was affordable, there were a lot of kids in the pool.

I might stay here again to get a better sense of the place and maybe give a higher rating next time.

10/10

Exceptional

22 Jul 2026

Karina

Great property. Excellent staff. Will definitely stay again.

2/10

Poor

22 Jul 2026

Jonathin

I stayed there a lot when I have time off. Great place. I know the Desi Arnaz family really well. I go there because the rooms are nice and the hot tub is clean and the pool is clean.
I booked it two weeks in a row first week was amazing. Second week I couldn’t go because of illness and work issues. And I paid an extra fee to secure everything. Expidea stepped in and said no problem. They called the hotel and a manager refused to give me my money back. I find it kind of irritating and unprofessional that they just couldn’t do that. It’s not like they were hurting over money.

10/10

Exceptional

21 Jul 2026

Jean-Philippe

Always an amazing pool surrounding

Self

10/10

Exceptional

21 Jul 2026

Marina

L

4/10

Poor

21 Jul 2026

Karina

This place is really rundown, I get it's vintage but doesn't have to be so old and rundown. Our room smelled horrible so I had to use a freshener, I had to order pillows cause I only had 2. We also found toothpick on our floor. So it wasn't cleaned properly. The pool area is small for the amount of guest so it was too full. Besides that I felt like if I was at a Motel 6 with pictures hanging of I love Lucy. The restaurant was empty, no entertainment in the evening. It felt abandoned truthfully and not well taken cared of. The pride of the hotel felt lost. This isn't a resort, it's a motel with pictures hanging.

Partner

10/10

Exceptional

21 Jul 2026

Maria Veronica

Would love so much the hotel everything was very nice

2/10

Poor

21 Jul 2026

MICHAEL

I only tried this place based on the 8.2 stars, this place is old and tired, I’ll never trust an 8.2 rating ever again. When you walk in there’s a nice portrait of Nat Cole, and then an overboard “I love Lucy” theme. The king suite on the 1st floor was dark and stale, there were ac units in the hallway, I felt like I was in an old hotel in a foreign country. I find with a lot of these older hotels should be demolished and redesigned. The breakfast consisted of fruit and toast, I was like for almost $200 for one night, dam
~ X.Saint
Arawak Chief

Self

10/10

Exceptional

21 Jul 2026

Ricardo

Great place to stay love it will recommend it

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Trulee

The property is clean, the staff was friendly and the pool was refreshing

Partner

8/10

Excellent

19 Jul 2026

Christopher

Honestly for a \"couple\" the beds could have been more firm. Felt like we were sinking into the bed. There was a party that rented out the floor so we couldn't even enjoy a drink together and go back to our room, but that's just poor luck/bad timing. Other then that friendly staff, clean rooms and the I Love Lucy them was charming.

Partner

10/10

Exceptional

19 Jul 2026

Maria

I love this hotel

10/10

Exceptional

19 Jul 2026

Suzette

Left another hotel because I wasn’t happy, this one made my weekend. Great place for kids and adults

Family_with_children

10/10

Exceptional

19 Jul 2026

Dinora E

The staff was helpfull, the rooms were very clean, love the bed was so comfy, beautiful in and out!! I will come back soon.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Lee Ann

Wonderful bed, the room was clean, I had breakfast, for the first time, and Horacio was friendly and professional. The resort is always very clean when I stay there.

Self

10/10

Exceptional

17 Jul 2026

Tiago

The best

Friends

10/10

Exceptional

16 Jul 2026

Jorge

I enjoyed the space and the amenities. I was there for a conference but also got to enjoy the ease of being able to live comfortably while working. I like the ground floor rooms that walk outside to a lawn/parking spot. Ultimately can’t go wrong with this place.

4/10

Poor

16 Jul 2026

Michelle

I was very disappointed that the free continental breakfast was removed and that the outside bar area was closed to order food and drinks. Also the 25.00 parking fee is unacceptable considering the parking lot is practically empty and there is ample amount of parking. Parking should be complimentary.

Sink in the bathroom was also clogged.

Self

4/10

Poor

16 Jul 2026

Jianliang

I had terrible experience to stay this hotel, the wrost part is the A/C noised like air plane, we couldn't sleep well for all three nights; room carpet is dirty, seems didn't do vaccum before we got in; they doesn't have ice machine at second floor, it takes long way to get ice from the 1st floor. I wouldn't come back to torture myself again!!!

Family_with_children

10/10

Exceptional

15 Jul 2026

Kathy A

The front desk was professional and polite!
The resort was nice, clean and had a great pool!

Friends

10/10

Exceptional

15 Jul 2026

Joshua

Loved it and great prices!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Jeremiah

Q

10/10

Exceptional

14 Jul 2026

Michael

Extremely satisfied with all the above. Most comfortable stay my wife and I have had traveling.

Partner

10/10

Exceptional

14 Jul 2026

Fernando

Always love staying here when going out to Palm Springs/Indio.

Partner

8/10

Excellent

14 Jul 2026

Ericka

We didn’t get our room cleaned in two days, we were there for five. They drained the pool the day that we had free and wanted to enjoy the pool.

4/10

Poor

14 Jul 2026

juan

some of the front desk gave wrong and useless information. Housekeeping put wet and stained sheets on our bed. The shower curtain was too short so everytime we used it water splashed all over the floor. Never again

Family

10/10

Exceptional

14 Jul 2026

Brianna

10/10 Very cleaned and had the chance to check in way before also the staff was very nice and helpful throughout my stay there at the Hotel!

Family

6/10

Pleasant

13 Jul 2026

Jonathin

I have sent the property going on about seven times now. I do love the property very much and that Desi Arnaz and Lucy are something from my era. Also that I know the Desi Arnaz family really well.

The front desk staff is sometimes great and the other times are not helpful. I also leave notes for the manager to see if I can just get an upgrade. And all I get is well you booked it through a third-party in other words that they can’t help me because I booked it through a third-party. And I’m sorry but money is money however you wanna look at it and customer services should we always come first? And if someone’s asking for something, at least if you don’t have that many people staying there which they don’t it’s just to have a little bit of an upgrade would’ve been beautiful.

Friends

10/10

Exceptional

13 Jul 2026

Summer

Beautiful property, great pool and wonderful staff.

Family_with_children

6/10

Pleasant

12 Jul 2026

Dulce

I requested new bedding because I found a bug on each bed, one was still alive. I called twice and got clean sheets but they forgot the 1 comforter. The shampoo/conditioner dispenser was almost empty, there was no shower cap, the security latch on the door was broken. The front desk was not very helpful, no information was shared about it the resort, schedule or anything. Very disappointing stay

Family

6/10

Pleasant

12 Jul 2026

Stephanie

First time at this hotel and it’s ok. It’s not super fancy like the one across the street but my family had a good time. Nice pool, quiet, not busy at all.

Family_with_children

6/10

Pleasant

11 Jul 2026

Nicole

The place was clean, but dated. We had a standard room on the bottom floor. The patio was not private and the view was a parking lot with cars only a few steps away right in front of the patio. The sink in the bathroom did not turn off properly. The bed was lopsided and what I mean by that was the head of the bed was lower than the foot of the bed so we slept slanted. The room had a musty odor. There were no toiletries such as shampoo and conditioner, lotion, etc in the bathroom. Just a bar of soap. Which I suppose is fine, but mostly anywhere you stay provides these items. So, just a heads up! No water bottles or coffee either. The room was noisey. The a/c was loud and you can hear cars

The pool was nice ( although we didn’t use it) and the view of the mountains was pretty. There was advertised food and indoor bar with entertainment, but there was nothing available at all and this was a Friday night! It looked like a ghost town inside. We woke up on a Saturday morning looking to get breakfast, but it was closed. All the tables were set up, but with nothing was being served. The website mentions happy hour and food at the bar inside, so it makes you believe that you can have dinner there and drinks, but that wasn’t the case. All the lights were off at the bar and there was no attendant.

The place itself is really nice when you walk in the lobby. It was clean. Lots of Lucy and Ricky photos throughout. Unfortunately, this was a one and done for us.

Partner

8/10

Excellent

11 Jul 2026

Juana

The place was good, it was just little things that can be improved but nothing major. I wouldn’t book here again though.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Carol

Our friends had spoken about the history of this hotel, and we had a hiccup with our Airbnb stay and needed a one-night solution. The lobby was very pretty, and they did say that they were painting and updating some areas. We paid for a deluxe with two beds since we had two small kids. The pool area was fun for the kids and quite a few families. Some were smoking by the pool, so this was a turn-off. Towels need to be updated to larger, thicker ones. We wanted to watch some World Cup games, but the TV pool was broken, so we could not.
The room itself missed the mark. There was trash that was missed, so not sure it was vacuumed since we found Starbucks food bags right under the air conditioner. The conditioner was vintage and rattled all night. The call button on the room phone to the front desk to ask about the missing dryer in the room was also missing, too, so I needed to come down to request it.
The staff was very friendly, professional, and went out of their way to hold our bikes. They truly made the experience better. The bartender at the pool was also very attentive and friendly. The price was great for what we needed in an emergency.

8/10

Excellent

10 Jul 2026

Kharissa

Enjoyed my stay! Would recommend

Friends

4/10

Poor

10 Jul 2026

sang

No good!!!!

8/10

Excellent

10 Jul 2026

Connie

The room was tidy, the beds were comfortable, could have used a microwave, but overall nice rooms. The staff was helpful and friendly. The pool area was nice and welcoming!

Friends

8/10

Excellent

09 Jul 2026

Lamberto

Great location. Quite and very relaxing

10/10

Exceptional

08 Jul 2026

cristian

We had a great time as usual. The facility is very well maintained. Staff is lovely. All amenities were open during our stay. The bar and restaurant that is in the lobby is definitely FIVE STARS - I HIGHLY RECOMMEND that bar and restaurant.

10/10

Exceptional

08 Jul 2026

Marcella

Staff was so very kind

Family

10/10

Exceptional

08 Jul 2026

Lisbeth

I love to stay in this hotel, this is the 2nd time I book here

Partner

10/10

Exceptional

08 Jul 2026

Silvia

Very good value. We enjoyed the spacious pool a lot.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Terri

Very nice stay. Love the suites…. So spacious… feels like a one bedroom apt! Hotel staff is doing a great job.

8/10

Excellent

07 Jul 2026

Jason

Pool was closed for over 24hrs. It had to be drained and cleaned. Kinda sucks when the weather was nice and hot

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Cassie

Definitely our favorite place to stay in Indian Wells. We absolutely love the live singers at happy hour

Family

8/10

Excellent

06 Jul 2026

Manuel

Average

Friends

10/10

Exceptional

06 Jul 2026

Teresa

I submitted a 5-star review on Google highlighting my experiences from the first time I visited vs my recent visit. Even though most of the amenities and perks were non-operational, I still remember having a wonderful time during my first visit several years ago when the property was undergoing a change in management and major renovations. This recent experience exceeded my expectations and made it well worth a return visit.

Pet

10/10

Exceptional

05 Jul 2026

Lydia

Lovely room, fine property. Easy access to the El Paseo. I did not dine there but the bar had nice music and a good vibe. I’d stay there again.

Self

8/10

Excellent

05 Jul 2026

Oscar

Everything came out good..only thing was theres a charge of parking daily

Self

8/10

Excellent

05 Jul 2026

Margarita

The hotel is good and it’s a relaxing place, just the pool hours really killed the joy. And the way they’d come and kick you out. Like come on it’s summer.

Family

10/10

Exceptional

05 Jul 2026

JOSEPH

Loved everything about this resort only thing to make it better would be a microwave in room

Partner

2/10

Poor

03 Jul 2026

karissa

Room looked old and smelled. The floor looked dirty like it needed to be vacuumed. When I went to lock the too dead bolt on the door it completely fell off on to the floor so our door didn't fully lock. I didn't even sleep under the covers because I felt so grossed out by the room. Woke up at 7 am and drove home as soon as I could

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jon

There was nothing we didn't like... beautiful hotel with generous amenities and an excellent staff; what we would rate as at least a 4.5-star hotel priced like a Best Western.
Such a great value and appearance that we at first thought we were at the wrong place because it was so much nicer (and upscale) than we expected.

Fantastic!

And we suppose you get that a lot!!

Family_with_children

8/10

Excellent

03 Jul 2026

Thomas

This hotel was great. Staff was courteous, helpful, and amazing. One of the cleanest hotels I have ever stayed at. The only downside was that the pool was not available for a few days and the WiFi internet was horrible. You advertise nightly shows, dinner, and a bar but nothing was there. If those amenities were improved, it would have been a 10 across the board for me. I really needed the internet for work. Overall, it was a “Good” for a place to stay…

Partner

10/10

Exceptional

02 Jul 2026

Marissa

The property was clean and well maintained. The staff was friendly and helpful upon our arrival.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Marco

The staff was great.
The furniture was old, dirty and poorly maintained. Very limited amenitites. This place is more comparable to a Super 8 or motel 6

Self

6/10

Pleasant

01 Jul 2026

Kelly

It’s an old hotel so the walls are very thin, a lot of people were there with young children, teenagers, and they were having a blast but it was really loud. The food is very overpriced and not very good. Staff was wonderful, rooms were clean but the place is OLD.

Self

6/10

Pleasant

30 Jun 2026

Patricia

The first full day we were there everything was great. 2nd day when we went to the pool it was closed and remained closed for the rest of our stay. That’s the reason we went to enjoy the pool. Very disappointed. They never mentioned it when we booked the room.
The room was great. The kids from the family above us were very loud and jumping a lot. Started early and it was late at night and they were still at it.

Partner

2/10

Poor

29 Jun 2026

Samantha

Weird smell in room. Pool not open for days.

6/10

Pleasant

29 Jun 2026

Sandra

I was sent an email to let me know the pool would be out of service 6/26 and 6/27. Upon arrival I was told it would be closed the entire weekend. I was not happy as it was too late to change hotels and our entire day revolves around the pool before check out

Family

6/10

Pleasant

28 Jun 2026

Daniel

First of all, the pool was not available, second the all ways were dirty, the elevator was old, room was dirty, one of the pillows has an spider the other one a hair and carpet had dirt

Self

10/10

Exceptional

28 Jun 2026

Miguel

.

Partner

2/10

Poor

28 Jun 2026

Chris

I didnt end up staying at hotel the pool was out of service like for 4 days

10/10

Exceptional

28 Jun 2026

Edgar

Great

Self

4/10

Poor

28 Jun 2026

Kennneth

The lobby and the restaurant were beautiful, the pool was closed there was ants all in the bathroom and the mattress was terrible.

Family

10/10

Exceptional

27 Jun 2026

John

Angelina and the staff were wonderful…enjoyed our stay…thank you team!

Family_with_children

10/10

Exceptional

27 Jun 2026

Korneliy

Everything was great

Friends

8/10

Excellent

26 Jun 2026

jim

Views, clean, friendly staff

Partner

2/10

Poor

26 Jun 2026

Christian

This trip did not feel like a resort stay—it felt more like staying at a motel. Paying $25 per day for unsecured parking is outrageous, especially after already paying resort fees.

The gym was dirty, the trash was not taken out. There were no paper towels to wipe down the equipment.

Housekeeping was another major disappointment. Despite the resort fees, we did not receive daily housekeeping service. Our towels had stains and holes, the trash was only emptied once during our stay, and our towels were exchanged just one time.

To make matters worse, the pool never had towels available, and it was closed for the last two days of our stay.

Overall, this was a very disappointing experience and nowhere near what I expect from a resort. I would not stay here again and cannot recommend it to others.

Self

10/10

Exceptional

25 Jun 2026

Cristian

All great!!! Staff was awesome

Partner

4/10

Poor

25 Jun 2026

Tracy

When I checked in I was shocked by the $150 deposit fee. It was only $119 a night to stay so I felt that $150 was to much. The lady at the front desk offered no alternative, asked no questions to find if I qualify for a discount, she just shrugged her shoulders and opened her eyes real big. So I paid the deposit.
The very next morning when I returned from having to go out for breakfast (since that was not included with my $150 deposit) the door to my room would not open. The front desk replaced my key but that didn't help. She just said she doesn't know what to do. I suggested calling maintenance. After about 10 or. 15 min this guy shows up and after a few trys he was able to open the door. This was a 45 minute ordeal. It turned out the battery to the lock was dead. It then took another 3-4 hours to replace the battery because they HAD NONE AT THE HOTEL!!? about 2 hours in to this experience I did go back to the front desk to ask about the progress. (I was now late because the door wouldn't be secure while they are working on it) THEN they offered me another room. No discount no comp extra night not even an apology was offered. This is just stupid! $150 deposit + a couple hundred rooms and they didn't have a battery to the room for on the property. Smh that's crazy. I didn't mention I am disabled and my service dog was on the inside of the locked room!!! 2 thumbs down for this place

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Felicia

This is a beautiful property located right next to the golf course. The accommodations were spacious, clean, and well-maintained. The staff members were friendly, welcoming, and attentive throughout my stay. I have stayed here before and always enjoy returning. Each visit has been a pleasant experience, and I look forward to staying here again in the future.

Partner

10/10

Exceptional

24 Jun 2026

Loretta

I requested housekeeping service my entire stay and unfortunately, I did not get it. I had to seek out my own towels, but the bed was super comfy and the staff was super helpful! Great value!

Family_with_children

8/10

Excellent

24 Jun 2026

Susan

Great!

Self

6/10

Pleasant

23 Jun 2026

meshawn

Too many people at the pool all three days we were there.

Partner

8/10

Excellent

22 Jun 2026

John

Very nice older property, well maintained and exactly what it should be. Thanks, we very much appreciated our stay!

Partner

10/10

Exceptional

21 Jun 2026

Adriana H Canas

Loved it!

Family

10/10

Exceptional

21 Jun 2026

adriana

Wonderful pool...wonderful room...wonderful price❤️

Family

10/10

Exceptional

21 Jun 2026

Daisy

Clean. Staff helpful

Family_with_children

6/10

Pleasant

21 Jun 2026

Kristian

The pool area was dirty. Lots of palm tree droppings. The employees should skim the pool periodically to keep it clean. The trash cans were full with trash from outside food boxes. Definitely will not stay here again. The hotel is also dated.

Family

10/10

Exceptional

21 Jun 2026

Maria

More towels

Family_with_children

8/10

Excellent

21 Jun 2026

Christine

The pool was very nice

Partner

8/10

Excellent

21 Jun 2026

Sophie

It's good

10/10

Exceptional

20 Jun 2026

Robert

Clean, fun, family friendly and affordable.

Family_with_children

6/10

Pleasant

20 Jun 2026

NOVA

Good to go and relax

10/10

Exceptional

19 Jun 2026

Vanesa

I enjoyed my stay here at the Indian Wells Resort. Room was clean. The hotel staff were lovely. The only thing I had a minor problem with was the pool temp. It’s lukewarm and hoped for it to be cooler. I’m sure the 100+ degree weather probably makes that difficult to maintain and keep it cool. But other than that, I loved my stay here and plan to return in the near future.

Friends

4/10

Poor

19 Jun 2026

Glenda

Needs Serious Room Updates

We recently stayed at the Indian Wells Resort Hotel, and while the lobby gives the impression of an updated, well‑maintained property, that feeling unfortunately doesn’t carry into the rest of the hotel.

The hallways leading to the rooms have uneven wooden flooring, with some pieces peeling or lifting — it immediately sets the tone for how dated the rooms feel. Our room had a noticeable musky smell when we first walked in. You eventually get used to it, but it’s not a great first impression. The bathroom definitely needs attention: the shower curtain was ripped, and overall it looked like it hasn’t been properly maintained in a long time.

To be fair, the towels were soft and the bed was comfortable — those were the highlights. But the A/C was a big issue. We stayed during 100+ degree weather, and the room never cooled down enough at night. It made sleeping uncomfortable, and that alone would make me think twice about returning.

We also tried to have breakfast at the hotel restaurant, but no one was there to greet or seat us. After waiting with no staff in sight, we decided to leave and eat elsewhere.

Overall, I’m not sure I’d come back or recommend this hotel. It has potential, but the rooms and guest experience need major improvements before I’d consider staying again.

Family_with_children

6/10

Pleasant

18 Jun 2026

Robert

Buckled fake wood planking in second floor hall way, making it difficult to walk! Third world issues logging on to “free WiFi” in 2026!!!! With no help at reception. Dinning room closed on a Wednesday night! Only one option for potatoes at breakfast! I don’t eat “French fries” for breakfast!

Lovely pool and grounds which did not use!

Self

10/10

Exceptional

18 Jun 2026

Melissa

The room was amazing!!!! Two bathrooms was a dream come true....

Partner

2/10

Poor

18 Jun 2026

Claudia

This was the only “resort” I got charged for parking pool very dirty from three flowers I would never stay there again.

Family_with_children

10/10

Exceptional

18 Jun 2026

Adriana

Love the quiet love the pool

10/10

Exceptional

18 Jun 2026

guillermina

The air conditioner in my room would make a loud noise every so often would keep waking me up.

Self

2/10

Poor

17 Jun 2026

Lorraine

Lumpy bed, air conditioner sounded like a jet taking off constantly, pool dirty, restaurant not opened. Overall bad experience.

Self

6/10

Pleasant

16 Jun 2026

Debrah

Poor choice on the tv channels. Single travel looking for some quiet. I was put in on a room at the pool with loud screaming kids. It’s summer, I understand but maybe be mindful and place single travelers away from the noise.

8/10

Excellent

16 Jun 2026

Loren

We really enjoy our get-a-ways to Indian Wells.
However, they have now cut dining services extremely, making it inconvenient to get food at this location.
We enjoyed the Buffet before and more available to drinks and food around the pool is now very minimal if at all.

Partner