Name: Sleep Inn Jacksonville Airport
Address: 14585 Duval Road, Jacksonville, 32218, US

10/10

Exceptional

08 Jul 2026

Matthias

Clean room, friendly staff

6/10

Pleasant

06 Jul 2026

Alfreda

Great location and the outside looked great. When we checked in was told that the elevator was broken. My husband is disabled and there were no rooms available on the 1st floor. He had difficulties climbing the stairs. When we got to the room there was a strong musty moldy smell. I’m assuming it was coming from the leak that was under the sink in the bathroom. When we reported it they did send someone right away to repair it. The coffee maker did not work and my husband is an all day coffee drinker. My children thought the waffles was horrible but all in all our fourth of July trip was fun thanks to family.

Family_with_children

10/10

Exceptional

05 Jul 2026

Lena

Breakfast choices were ok. Fitness equipment needed repair. other wise good night sleep.

Self

6/10

Pleasant

05 Jul 2026

Susie

Elevator did not work. I was told that it would be fixed the next day but that didn’t happen. Key card didn’t work properly. Front desk lady finally changed it on the last day. There was a stain on the carpet when you walk in the room and the wall next to the bed was stained. Everything else was clean. House keeping crew was nice and made sure I had everything I needed for the room. Good customer service. I think the hotel needs renovation and maintenance more often

Self

6/10

Pleasant

03 Jul 2026

Zachary

Not very clean, sheets/towels had stains. The sheets weren’t changed during our multi-day stay either

Family

8/10

Excellent

02 Jul 2026

Mary

Love the large king beds breakfast could be better I like scrambled eggs and bacon some times

Partner

10/10

Exceptional

28 Jun 2026

Joanne

The pond was filthy. I felt bad for the turtles

Family

8/10

Excellent

23 Jun 2026

G A

The desk clerk was unable to program the television. I had to endure the first night of my stay without the television. The clerk the next morning came to program the television so I could watch the television for the remainder of my stay.

Self

6/10

Pleasant

16 Jun 2026

David

I've stayed here a couple of times because the price is good, and there are some good things about it (comfortable bed, generally clean), but I'm writing a review to help me remember why I probably won't want to stay here again. When I first walked into my room, there was a toenail was on the floor... I'm not super picky because I know it's a budget hotel, but a toenail should have been picked up by any type of vacuum). The Wifi is super slow, and sometimes dropped completely. I had to keep signing in to get re-connected. Finally the sink doesn't drain well. I don't know if I got the exact same room with the exact same problem, but both times I've stayed here, the sink didn't drain well. Water just sits for a while but eventually drains out.

Self

6/10

Pleasant

16 Jun 2026

Frances

Hotel was comfortable enough for a stay. Only thing I really didn't like was that the beds were about 3ft high. Very hard to climb into.. Needs some paint work.

Self

10/10

Exceptional

15 Jun 2026

Keshalontaki

Breakfast can cover more than the norm basic. & cleaning the rooms a lot better would be great.

Friends

10/10

Exceptional

12 Jun 2026

william

Safe location, plenty of restaurants 10 minutes away, and the shopping center is wonderful.

Partner

10/10

Exceptional

07 Jun 2026

Edwin

Great Service thanks

Partner

10/10

Exceptional

05 Jun 2026

Teresa

Older property, staff friendly and helpful. Just a little ragged around the edges. I had to leave too early to judge the breakfast but a big plus is the airport shuttle runs 24 hours.

Self

2/10

Poor

04 Jun 2026

Racquel

The positive ratings and descriptions of this hotel were highly misleading and did not reflect the actual condition of the property. Based on my experience, the hotel appears to cater more to long-term occupants than to travelers, particularly those arriving through the nearby airport.

The overall cleanliness of the property was significantly below acceptable standards. The guest room had poor air quality, and the air-conditioning system appeared to contribute to an uncomfortable environment. Additionally, the advertised continental breakfast was extremely limited and did not meet reasonable expectations for a hotel breakfast offering.

During my stay, I observed activity and conditions that raised concerns about the property's safety, management, and intended clientele. The atmosphere was not conducive to a comfortable or secure lodging experience for travelers seeking clean, professional, and well-maintained accommodations.

I would not recommend this property to airport travelers or guests seeking a standard hotel experience. Greater transparency regarding the property's condition and amenities would help future guests make informed booking decisions.

Self

8/10

Excellent

02 Jun 2026

Carl

The location was close to the JAX airport, service stations, and several restaurants. The room was pleasantly decorated and clean, with coffee, wifi, and an Iron and ironing board in the room. There were minor blemishes in the bathroom related to a previous leak, but that leak had been addressed and was not a problem. A light breakfast was included. My wife was not impressed, but after vacationing in Florida earlier in the week, the I thought the value for the money was exceptional.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Timothy

Parking was not in facility, one block away in garage parking and needed cleaning.

10/10

Exceptional

29 May 2026

Little Blue Sky

Clean and staff was efficient and professional 👌

Family

8/10

Excellent

27 May 2026

Rodolfo

Room are clean staff are nice breakfast is great

Family

10/10

Exceptional

26 May 2026

John

T

8/10

Excellent

25 May 2026

pavankumar

It was good overall

Family

6/10

Pleasant

25 May 2026

Tammy

The room was ok but the end of the hallway. Safety was my major concern. There was a outside side door that was broke, which anyone could of came in and cause harm or sleep in an unlocked area of the building. The carpet smelled mildew, which can cause breathing problems. My suggestion is to remove the carpet and do lament or some flooring that's less harmful. The fridge during its cycle made noise, to the point my sleep was altered. The shower didn't shut off tight and dripped all night and finally, one of the staff was not friendly, never smiled. Like she hated being there.

Self

10/10

Exceptional

25 May 2026

Nandie Patrice

Nice and comfortable stay

Partner

10/10

Exceptional

25 May 2026

Terrence

Needs better food service food was louder

Self

8/10

Excellent

23 May 2026

Ryan

It does the job. Decently priced for a one night stop over. Staff is friendly hotel is quiet. The breakfast is pretty minimal though. Beggars shouldn’t be choosers but I was hoping for a little more variety. That’s the only reason I took a star off

Friends_and_family Family

8/10

Excellent

21 May 2026

Kathryn

Good bed and comfortable stay.

Partner

2/10

Poor

20 May 2026

Luciane

Place is not clean
Carpets are nasty and dirty
Smells weed and cigarettes
Service seems they are doing you a favor.
This place needs a deep cleaning also a property management or this place will be closed down

Partner

6/10

Pleasant

14 May 2026

Jerad

Not the cleanest

8/10

Excellent

13 May 2026

Keshalontaki

Everyone

Business

8/10

Excellent

12 May 2026

Lance M

Nice place to stay

Partner

8/10

Excellent

11 May 2026

lindsay

Very reliable shuttle service. Property is reflected in the price, but for an early flight this is a great choice.

Self

6/10

Pleasant

07 May 2026

Moira

Property very old. Bathtub had rust stains, looked like it had been painted and it was peeling. Toilet had black ring in it. Bed was comfortable. Tv worked.

Partner

6/10

Pleasant

07 May 2026

KELVIN

Yes

Partner

8/10

Excellent

06 May 2026

Rebecca

Last minute booking due to flight cancelation. Easy check in and check out. Smooth getting the shuttle to and from the airport. Bed was comfy.

8/10

Excellent

06 May 2026

James

Breakfast was okay, good coffee and area clean.

Self

4/10

Poor

04 May 2026

Diego

Elevator no work

4/10

Poor

04 May 2026

William

Hotel lobby area and hallways smelled old. Toilet in room had ring in it. Elevator inside walls very dirty. Basic things in room did work and bed was comfortable but place really needs to be kept cleaner.

Partner

6/10

Pleasant

02 May 2026

Gregory

I was driving from Miami Beach back to Columbus, Ohio and just drove as far as I could and got tired around this area so I just was looking for a practical place to lay my head in. I guess suited the bill they could probably clean it up a little bit a little bit on the landscaping with a little bit tired maybe cleaning more but other than that it was fine. The staff was nice. It was quiet so it worked out.

Self

8/10

Excellent

02 May 2026

Alonso

The room

6/10

Pleasant

28 Apr 2026

Elsy

Good price and , clean and good distance from el airport

Self

10/10

Exceptional

27 Apr 2026

Melanie

Stayed one night prior to a cruise. Shuttle picked up from Airport. Property was clean, everything we needed for 1 night.

Family

6/10

Pleasant

27 Apr 2026

Pamela

Plan on getting breakfast because their selection is very limited and not tasty at all.

Self

10/10

Exceptional

27 Apr 2026

Barbara

.

Self

10/10

Exceptional

25 Apr 2026

Benjamin

Clean room

Self

6/10

Pleasant

25 Apr 2026

Lucas

Hotel was fine, but property does not offer a 24-hour airport shuttle as their own website and booking sites claim. That was the reason I booked this hotel. Landed after midnight and they did not have a shuttle available as they claimed online. Waited a long time for an uber/lyft which was never matched since it was late. Eventually a taxi showed up and was $35 just to go a few miles.

10/10

Exceptional

23 Apr 2026

Sylvia

Clean room the maid staff was very helpful and courteous and professional. The front desk staff on the 18th overnight she was very professional, very kind, but the rest of the front desk, staff could have been a little more friendlier. It was about your money and leave me alone.

Family

8/10

Excellent

22 Apr 2026

James

Clean rooms, very good breakfast. Plan to stay again.

Self

8/10

Excellent

22 Apr 2026

Julie

The bathroom door kept sticking to the point we had to force ourselves out of it. We did notify them after we checked out. We didn't like that the side doors were not locked ever. Anyone can just walk in, especially when we were one of the rooms closest to the outside door. The breakfast was good. The staff was friendly. Good for a night or two stay.

Partner

2/10

Poor

12 Apr 2026

Katina

N/A

Self

10/10

Exceptional

12 Apr 2026

Kristopher

Clean rooms, soft beds and sheets, pleasant breakfast

Friends_and_family Family

4/10

Poor

11 Apr 2026

Rosie

I’m just gonna leave this pic here

Partner

10/10

Exceptional

10 Apr 2026

gay

Perfect for what we needed
A night for an early morning flight

6/10

Pleasant

05 Apr 2026

Cynthia

Room 111 was below average. Cracks in bathroom ceiling and mold on ceiling as well. Bed was absolutely awful. Soft mattress went straight down to the platform which was like sleeping on the floor.

Partner

8/10

Excellent

01 Apr 2026

Anusha

Beds were comfy, decent breakfast and close to i95 . Laundry was also available.

Family_with_children

2/10

Poor

30 Mar 2026

Joyce

This is an ok hotel but it is not updated and they need to improve their cleanliness standards.

Family

6/10

Pleasant

30 Mar 2026

Tammy

While hotel needs a deep cleaning

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

James

Clean

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Jonathan

Nice room, close to airport

6/10

Pleasant

30 Mar 2026

Kathleen

The first impression of the hotel was not good. Needs some paint and updating.

Self

10/10

Exceptional

28 Mar 2026

Carol

Bathroom needed to be updated, but it was clean.
Staff was very friendly.

Partner

4/10

Poor

28 Mar 2026

Lisa

Breakfast was just ok. Bathroom dirty and had mold.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Buket

Nice place to stay overnifht

10/10

Exceptional

24 Mar 2026

Madison

Room was clean, comfortable and nice. Tv and internet works. No bugs in the room or mold. An older building but nice.

Partner

4/10

Poor

23 Mar 2026

JESSICA

The room was not cleaned at all. I found hairs in the shower, dust on the bed frame, and stains on the walls. As it was last minute, I didn't want to cancel and change hotels, but I definitely won't be staying here again. The staff was super friendly and the breakfast was nice.

Family_with_children

10/10

Exceptional

22 Mar 2026

Tammy

Only thing I would say is tell them to answer their phone.They told us to call when we got the spot to get our shuttle and then they wouldn't answer the phone for fifteen minutes

Friends_and_family Family

4/10

Poor

20 Mar 2026

Susan

The shuttle was slow and didn't show up on time. The elevator was filthy. The internet rarely worked and was weak when it did work.

Self

10/10

Exceptional

18 Mar 2026

Tamika

This was so much more relaxing than the red roof inn … that place needs to be shut down. Horrible experience.. was so glad you all had a room for me at last minute.

8/10

Excellent

18 Mar 2026

Eric

The airport shittle was not available. They advertised that the shuttle was 24 hrs but the day of travel we were told it stops at midnight. Our flight arrived at 1:30 am.

2/10

Poor

15 Mar 2026

jennifer

Cost $60 to get there, property was shoddy, did not feel safe.

6/10

Pleasant

14 Mar 2026

Melanie

Rooms need update.

Partner

10/10

Exceptional

13 Mar 2026

David

Nice and clean. I would definitely stay here again.

Friends

2/10

Poor

12 Mar 2026

Pat

Hotel is disgusting, old and needs renovation. Breakfast bar was the worst that I have ever seen. Muffin was like biting into a dry sponge.

Self

4/10

Poor

12 Mar 2026

Kara

Smelled like mold in the room and was wet

Partner

10/10

Exceptional

11 Mar 2026

Teressa

Clean rooms every things was okay

6/10

Pleasant

11 Mar 2026

james

The shuttle was not available, and we left before the breakfast. Toilet plugged and phones in the room don't work so I had to walk to the office, and they said I had to fix it myself and pointed out the plunger. Would not stay there again.

Friends_and_family Family

2/10

Poor

10 Mar 2026

Dawn

Airport shuttle was promised from the airport to the hotel but when the time came, i was told it was unavailable and out of their control. Spent over $30 on a lyft for a 6 minute drive. Breakfast was extremely limited. No waffle mix. Coffee was room temperature. There were hardly any pastries. Went down there shortly after 8am. Nothing was being replenished. Barely any water pressure coming from the shower head. Bathroom wasn't the cleanest and half of the conditioner had already been used before my arrival and not switched to a new bottle. I recommend not staying here.

Partner

6/10

Pleasant

07 Mar 2026

Kevin

Staff was nice but the floors in the hallway was flirty, rooms vary small, breakfast wasn't much.

Partner

4/10

Poor

04 Mar 2026

Kathi

I work out regularly so after a long drive I was looking forward to using the gym. The equipment was old. The treadmill didn’t work because it didn’t have the safety key so I went to the front desk and the lady was able to find it after calling someone and looking through 3 drawers. Also there were no weights. The breakfast was very basic. I m wouldn’t stay there again.

Self

8/10

Excellent

04 Mar 2026

Melanie

Airport shuttle was easy to use. Gym only had 3 pieces of cardio equipment - no weights or anything else. Room had a mildew/mold smell and I saw another guest ask for an air spray to get rid of the smell in his room. Breakfast was okay - although ended at 9am. And no restaurant on property - had to go to nearby hotel for supper.

Self

8/10

Excellent

01 Mar 2026

Max

Was there for one night on the road…. That’s perdre t and clean

2/10

Poor

28 Feb 2026

JOSE

The strong smell of cleaners and fire alarm waking me up false alarm

10/10

Exceptional

27 Feb 2026

Cheryl

Well cared for place to stay with good health and nice rooms

Partner

2/10

Poor

24 Feb 2026

Greyson

The room was not the best, not the cleanest, the bathroom definitely needed updating and the shower sucked. The only thing I like was how comfortable the bed was. The breakfast lacked in every way possible. Please tesr down this whole hotel and start over! And destroy that piece of crap shuttle that had no working seat belts, touch screen, it's screaming for service and it's filthy. Need I say more

Family_with_children

8/10

Excellent

22 Feb 2026

Dennis

Good clean place to stay with friendly staff for budget minded travelers like us.

10/10

Exceptional

22 Feb 2026

Ashok

Room was clean

Partner

4/10

Poor

22 Feb 2026

Jerry

Mold around the bathtub , small room, unable navigate with two people. No hooks on the back of bathroom door. The stink in bathroom was backed up, commode not properly cleaned and the breakfast buffet ran out of food by 8:30 am!

Partner

2/10

Poor

22 Feb 2026

Melinda

Honestly, the hotel was horrendous. It smelled like marijuana in all of the common spaces and was insanely dirty. There was mold in the bathroom- toilet was off balance - bathroom floor and bathtub sagged in places - shower was gross. Carpet was so gross that I didn’t take my shoes off. I thought sleep inn would be fine bc it’s a choice hotel, but it was GROSS!!!!

8/10

Excellent

21 Feb 2026

Diane

Very courteous staff. The breakfast was very good. Could have used a luggage rack in the room

8/10

Excellent

17 Feb 2026

Lesli E.

No problems!

8/10

Excellent

17 Feb 2026

Gisele

The lady at the front desk was an absolute delight and so helpful!
For the price of the stay, the room was fine.

8/10

Excellent

16 Feb 2026

Catherine

Arrived quite early. The lady on the front desk was very friendly and helpful. The ropom was clean and looked fresh, having all I needed for my 2 night stay.

Would be happy to go again when in the area - only a 10-15 mins drive from Jacksonville airport.

Friends_and_family Friends

10/10

Exceptional

15 Feb 2026

Danny

Good room

Leisure Partner

6/10

Pleasant

15 Feb 2026

Corrinne

They called and cancelled me the night I had reserved to stay. Said maintenance issues. 2/14/2026

6/10

Pleasant

09 Feb 2026

William

Bed was comfortable, room was ok didn't have a bad smell, paint on bathroom ceiling was pealing off.

Business Self

4/10

Poor

07 Feb 2026

Faith

The amenities in the room were used shampoo lotion and toliet tissue should.

4/10

Poor

05 Feb 2026

Faith

Room needs a refresher.

Business

10/10

Exceptional

02 Feb 2026

Susan

Room was great. The lady at the front desk was very friendly.

Leisure

8/10

Excellent

01 Feb 2026

Daniel

Room was nice, staff was nice.

Leisure Partner

8/10

Excellent

31 Jan 2026

Marisa

It was a good place to stay, for the price. The room was small but clean and everything worked well. The bathroom needed some attention. The sink vanity and mirror were nice but the shower needed some deeper cleaning and the toilet was not secured to floor well. The staff was friendly and efficient.

Friends_and_family Family

8/10

Excellent

27 Jan 2026

Larry

Clean room nice hotel