Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Red Roof Inn Jacksonville - Cruise Port

Jacksonville Area - FL · United States

10901 Harts RoadView location

4.2/10Review score781 Reviews
Cleanliness4.2/104.2
Service5.8/105.8
Comfort4.6/104.6
Condition4.0/104.0
Location4.6/104.6
Neighborhood4.8/104.8
Amenities4.0/104.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Jacksonville - Cruise Port

This hotel provides comfortable, compact and affordable accommodation just off Interstate 95, just a short distance from Jacksonville Zoo. This eco-friendly establishment is a great choice for business and leisure travellers, with amenities that include complimentary coffee, high speed WiFi Internet connection and ample parking space.

The room facilities include cable TV, a fridge, microwave and hairdryer, and some include a practical desk area. This hotel is a great base from which to explore the area's many attractions, including Jacksonville Beach, the River City Marketplace offering a wide range of retail outlets.

Visitors can also enjoy a tour of the Anheuser-Busch brewery. Jacksonville also offers a wide range of water-related activities and sports, such as ocean, river, and creek kayaking, probably one of the best ways to discover the area and its abundant wildlife.

Read more about this hotelShow less

With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, within a 15-minute drive of VyStar Veterans Memorial Arena and EverBank Stadium. This hotel is 22 mi (35.3 km) from Mayport Naval Station and 1 mi (1.6 km) from Anheuser-Busch Brewery.

Make yourself at home in one of the 59 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Anheuser-Busch Brewery 1.5 km / 0.9 mi
Jacksonville Zoo and Gardens 4.9 km / 3 mi
Florida State College North Campus 6.1 km / 3.8 mi
Riverview Park 6.5 km / 4 mi
Oceanway Community Center 6.7 km / 4.2 mi
UF Health North 7.5 km / 4.7 mi
UF Health Hospital North 7.6 km / 4.7 mi
Gateway Town Center 8 km / 4.9 mi
River City Market Place 8.2 km / 5.1 mi
Winton Drive Park 8.8 km / 5.4 mi
Pecan Park Flea and Farmers' Market 11.1 km / 6.9 mi
Shands Jacksonville Medical Center 11.6 km / 7.2 mi
UF Health Proton Therapy Institute 11.6 km / 7.2 mi
Edward Waters College 12 km / 7.5 mi
Ritz Theatre & LaVilla Museum 12 km / 7.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
Show 8 more facilities & services
  • Lift accessExtra charge
  • Concierge
  • Towels and bed linenExtra charge
  • Restaurant
  • Deposit on arrival
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 20 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable8 photos

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE TWO BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 35 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable11 photos

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE SUPERIOR KING BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 30 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable8 photos

    Red Roof Inn Jacksonville - Cruise Port

    Room KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 35 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable12 photos

    Red Roof Inn Jacksonville - Cruise Port

    Room SUPERIOR KING BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 35 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO BEDSDOUBLE • DELUXE TWO BEDS • 1 Bedroom • 35 m²DBL.2B-DX
    DOUBLE DELUXE TWO BEDSPhoto unavailable12 photos

    Red Roof Inn Jacksonville - Cruise Port

    DOUBLE DELUXE TWO BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Jacksonville - Cruise Port

4.2
Review score
781 Reviews
Cleanliness
4.2 /10
Service
5.8 /10
Comfort
4.6 /10
Condition
4.0 /10
Location
4.6 /10
Neighborhood
4.8 /10
Amenities
4.0 /10
100 reviews shown
2/10
Poor
01 Jul 2026
Santicia
Air was working no towels in the room refrigerator had food from prior guests still in it.
Friends_and_family Family
2/10
Poor
22 Jun 2026
Harry
We didn’t stay at the hotel at all! We didn’t feel safe with all the people standing around drinking at the front door! We didn’t trust out cars
Friends
2/10
Poor
31 May 2026
Deborah
Absolutely the worst place that I have ever stayed!!!
It was dirty, unsanitary, large hole in the window w bugs coming inside, bed linen dirty, bathroom dirty. If you
8/10
Excellent
18 May 2026
Sanaa
Was late when arrived
10/10
Exceptional
09 May 2026
Luis
Very nice location
Friends
2/10
Poor
08 May 2026
James
This was a dangerous place to stay.

Guys with hoodies, go in and out the building in 88 degree weather, flipping their knives.

Watching the tv monitors people were going in and out of rooms numerous times .

The desk clerk went to check if my room was ready or not.

The place looked dangerous , parking lot had way to many people walking around . There was not any cars parked.
4/10
Poor
05 May 2026
Alvan S
Very budget friendly. You get what you pay for.
Self
4/10
Poor
02 May 2026
Brian
Toilet handle was broken. Had to reach into tank to grab chain to flush every time.

Ice cold a/c was good.

Floors need to be better cleaned. Had to use washcloth to sit on edge of bed & wash feet before getting in bed cus feet were black cus floor isn’t cleaned properly.

1 light in the room worked….the one on the desk.

Very disrespectful ppl LIVING on 3rd floor, banging on several doors throughout the night, talking loudly in hallway in a bar/restaurant voice, & the B.S. fight between 2 females about a f-ing phone at like idk 2-3 AM (are you f-ing kidding me??? Ppl need to & are trying to sleep).
Self
2/10
Poor
22 Apr 2026
Troy
Roaches were alive and well…. Probably slept better than me.
Self
2/10
Poor
18 Apr 2026
Claude
Yes
Friends
2/10
Poor
04 Apr 2026
Kimberly
Smell bad
Crackhead spot
Just horrible
Partner
2/10
Poor
02 Apr 2026
Dylan
When we arrived, the guy at the front desk was nice and checked us in with no issues. However, there were people hanging around outside that were heavily intoxicated. When inside, we noticed a strong cigarette smell. We then got to our room, the floor was sticky, there was a stain on one of the bedsheets, and behind the bathroom door was not cleaned properly either. The people outside were trying to speak to my wife and little girl and she was extremely uncomfortable. Ultimately we checked out and left and found a hotel elsewhere. We explained this to the hotel desk employee and he was understanding.
Friends_and_family Family
2/10
Poor
21 Mar 2026
Deena
Disgusting smokers in rooms , feces and urine from pets , unsafe
Partner
2/10
Poor
14 Mar 2026
KAREN
Dirty, smells line a crack house , weed reeks thru the bed mattress. Filthy , crack on bathroom tile -my foot caved In. Not a safe place to certainly does not feel safe. The clientele is sketchy. Absolutely terrible
Family
4/10
Poor
13 Mar 2026
Lynda
My room was good but when went to br only 4th of roll of tissue, then there was no fitted sheet on the bed, went to front no one available at the desk, went back to room called front desk no answer. Homeless hanging out . Weed smells all around bldg. Dont stay
Self
2/10
Poor
09 Mar 2026
Lukas
We booked this hotel because my wife had an early lab at her college campus nearby, and since we live more than two hours away we wanted to stay close so she could arrive rested and on time. This was the closest hotel option. I’ve generally heard that Red Roof Inn is a dependable budget option, so we felt comfortable booking here.

When we entered the room, we immediately noticed several maintenance and cleanliness issues that appeared to have been present prior to our arrival. The bathroom ceiling had visible mold growth, and there was also mold in the caulking around the tub area. The bathroom faucet handles were not installed correctly and did not fully shut the water off. In addition, the air conditioning unit was not properly sealed and had a noticeable opening that allowed outside air to flow directly into the room.

These issues suggested the room had not been properly maintained prior to being rented.

To be fair, the staff we interacted with were polite and courteous, and there was an armed security guard on the property which did help the location feel safer.

However, the condition of the room itself fell below what we expected in terms of cleanliness and basic maintenance.
Partner
10/10
Exceptional
07 Mar 2026
Randall
It was great n definitely plan on stay here again for sure 100% love this place.
Friends_and_family Family
4/10
Poor
21 Feb 2026
Robert
Just overall needs an update !!!!!!
Partner
8/10
Excellent
21 Feb 2026
Michelle
Denice at the front desk is the best. Other than that, the property itself needs serious help done with real contractors
2/10
Poor
15 Feb 2026
Anna
Room was dirty, there was a bug in my room, when i first checked in they gave me the wrong room that i paid for then i went and told them it was wrong and then gonna tell me there are no more king rooms left available when i had already paid for the king room and had it reserved. Toilet lid had a cigarette burn on it and the tile in the bathroom was broken. The service at the front desk was also terrible he will talk to you how ever he feel like it.
Partner
10/10
Exceptional
08 Feb 2026
Monica
Room was clean and comfy. Staff was helpful and attentive!
10/10
Exceptional
08 Feb 2026
Monica
Staff was courteous and helpful. No complaints from me!
Business_and_leisure Self
2/10
Poor
02 Feb 2026
MICHAEL
Didn’t bother to check in because they had a for sale sign at the entrance and the parking lot had a bunch of shady people around. Not safe
10/10
Exceptional
20 Dec 2025
William
Check in was smooth room was clean and the property was quiet
Self
2/10
Poor
17 Dec 2025
Norman
No toilet paper in the room. No wastebasket. Tcontrol had no batteries. Old motel, needs upgrade immediately.
2/10
Poor
13 Dec 2025
Carlos
The room was dirty, the bed sheets were stained, the flooring was in bad shape and sagging in the bathroom. Visible amount of dust and cobwebs all through out the room. I got to the hotel for check in and no one was around to help, no one answered the phone.
10/10
Exceptional
12 Dec 2025
William
Friendly and respectful night clerk. I travel over the surface dog who only barks when someone knocked on the door because I’m hard of hearing she put in the system that no one should knock on the door unless it was absolutely necessary so that the dog didn’t bark. The room is clean and tidy so where’s the property? There was security at night overall a good state.
Self
2/10
Poor
05 Dec 2025
Gaye
Pulled into drive
4/10
Poor
17 Nov 2025
Alexander
A lot of people standing oitside staring ay us
Leisure Family
4/10
Poor
10 Sep 2025
sharronda
Need to updated
Leisure Partner
2/10
Poor
25 Aug 2025
adam

Never again

This is the worst hotel I’ve ever stayed in
My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
Partner
2/10
Poor
15 Aug 2025
Harolyn
Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.
Leisure Family
2/10
Poor
18 Jul 2025
Jeanine

Unsafe!!!!

Didn’t even finish checking in. Went in, the ladies didn’t even talk to me when I said I needed to check in, went back out, there was a car that pulled up with people who got out, clearly smoking pot and acting obnoxious, they all gathered around the hotel like they were staying there or meeting there, and one was flaunting around a gun. Decided to leave, asked for a refund and the people at the front desk said there was no gun, pot was legal and that the people who were acting unsafe were employees so there was no problem. In addition to that, there’s a sign posted right in the front that said if the kids are loud then they will kick you out. Unfortunately, young kids aren’t always cooperative at going to bed so once again, in addition to it not being safe, they wouldn’t have even allowed us to make it to the room without having a problem with the kids.
Friends_and_family Family
2/10
Poor
12 Jul 2025
Daniel
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
Leisure Family_with_children
2/10
Poor
29 Jun 2025
DENA
There was nothing to like about the property. It appeared families were living there. It was very dirty and loud
Leisure Partner
2/10
Poor
17 Jun 2025
kenner
Worst hotel I’ve ever been! Looks like a gang is running the place
6/10
Pleasant
14 Jun 2025
Joseph
It was a cheap room and you get what you pay for the toilet leaks and the shower ceiling looks like it has a leak from the room above
Business Partner
2/10
Poor
11 Jun 2025
Florence

Yikes

This was a very unkempt building. I couldn’t get in the back door to access my room as I was told I could. There were too many sketchy folks hanging outside the building that I ended up renting a room across town instead and couldn’t get refund.
Partner
10/10
Exceptional
10 Jun 2025
Carimisha
I enjoy my stay
4/10
Poor
07 Jun 2025
Carimisha
The motel.
It was clean But it's a lot of people's Hanging outside All types of night So you don't feel comfortable coming out or in your room. Because people are hanging outside and I'll in the hallways.
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
Destiny
It was a good stay
Friends_and_family Family
2/10
Poor
05 Jun 2025
Khadijah
definitely don’t recommend, but the staff was really nice.
Leisure Family_with_children
2/10
Poor
21 May 2025
tricia
Just No.
Family
2/10
Poor
14 May 2025
Patricia
There were people working on cars in the parking. Grass and bushes were overgrown. Building next door had boarded up windows with people living in it just a few feet from the hotel. We did NOT stay there. Drove through the parking lot and did not even feel safe stopping. Any assistance with any portion of a refund would be greatly appreciated!!!!
Leisure Family
2/10
Poor
12 May 2025
wilie

Dgdxvfcc

Fxvbvvbgcvg
Business
10/10
Exceptional
10 May 2025
Stephanie
It's a place to stay
Business_and_leisure Family_with_children
2/10
Poor
01 May 2025
Stephanie
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
Business Pet
2/10
Poor
26 Apr 2025
Hailey
Would never recommend this place!
Leisure Family_with_children
2/10
Poor
22 Mar 2025
Bruce

Awful

We didn’t even get out of the vehicle. Place was very run down. Plywood over windows. Looked like a very unsafe neighborhood to be in. People just hanging out around the place. Very upset that it was on the website for a place to stay
Friends_and_family Family
2/10
Poor
19 Mar 2025
Elwood
Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe
Friends_and_family Family
2/10
Poor
18 Mar 2025
Tamika

Ran down place but good customer service

Upon arrival to check in my family, and I noticed guys and females hanging out around the property. We went inside to check in the lady at the front desk. She was very sweet and nice she had a welcoming spirit. We went up to look at the rooms, the rooms that my girls had the pillowcases and sheets looked used. They came and got me. I went up to check the room out and of course yes it did. My daughter didn’t even open her door after she came into my room and saw it was clean, but the bathroom Looks like it had been used, and there was paper in the trash and the tissue was down really low the bathroom floor look like someone had walked on it while it was being mopped after my babies came got me to see their room. I didn’t care what mine look like. I wasn’t staying there. Once we went back downstairs. One of the guys walking around the property had a firearm hanging out of his pants, and one of the other guys was leaning beside the building and told another one that’s a really nice car. Then we looked at the reviews on Google only to find out this was not a good place to stay. I went to the front desk and told her we will be leaving and she apologize real nicely and issue a full refund. I loved her personality, but not the hotel, physical and outer appearance.
Friends_and_family Family
2/10
Poor
10 Mar 2025
Mireya
.
4/10
Poor
03 Mar 2025
Verified traveler
Room smelled and only the bathroom light worked, bed uncomfortable.
Business
2/10
Poor
03 Mar 2025
Cindy G

Bad news if you stay at Red Roof Inn

I had to wait a long time just to get a room clean and the towels was not clean the bed had burnt spots on the sheets there was no phone to call if I needed help except for my cell phone of course. Next time I'll choose another motel when I take a cruise ship from Jacksonville Florida.
Self
2/10
Poor
07 Jan 2025
Jason
I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.
2/10
Poor
05 Nov 2024
william
We killed 6 roaches in as many minutes while getting our things together to leave. The entire place is absolutely disgusting. The manager Denise is wonderful and doesn't belong working for such predators, no one does.
Partner
2/10
Poor
16 Oct 2024
Kimberly

Bad stay

The room I was in was terrible the bathroom door was busted at the bottom the sheets had smoke holes in them the price I paid was not worth the stay very dissatisfied
Partner
4/10
Poor
13 Oct 2024
Crystal
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
Family
2/10
Poor
02 Oct 2024
Larry
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Partner
2/10
Poor
29 Sep 2024
Albert Andre
Noisey
10/10
Exceptional
26 Sep 2024
George
the best manager ever
Friends_and_family Family
2/10
Poor
08 Sep 2024
Joanne
If I had arrived earlier for my stay I would have left and found another hotel. People loitering in the parking lot and room was very dirty.
Leisure Family
2/10
Poor
22 Aug 2024
Jonathon
Had reservation, checked in. Saw condition of room and checked out 10mins after arriving.
2/10
Poor
02 Aug 2024
Kayla
This is the most nastiest hotel I’ve ever been in
10/10
Exceptional
01 Aug 2024
Miriam
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Leisure Self
6/10
Pleasant
17 Jun 2024
David
The ice machine was broken and the first room, tv didn’t work and they moved me to another room and everything else was fine
Business_and_leisure Self
2/10
Poor
15 Jun 2024
Barbara

Worst trip ever

The hotel was run down and ghetto. There was noise the whole night (no sleep), police was patrolling the parking lot (worst area to stay in Florida), highest crime rate in the state. The 1st floor flooded at 2 in the morning and was switched to a different floor so it was just the most worst stay ever
Partner
2/10
Poor
27 May 2024
Terah
This location is horrible. I stayed here two years ago thinking i would have the same experience, I was so wrong. The property is in horrible condition. Tons of straglers are hanging around. I was offered drugs and a prostitute in less than 10 minutes of being in the parking lot. The front desk clerk was gone when i arrived to check in. I waited on her for an hour. I cant believe this red roof is associated with carnival cruise port. This place needs to be closed.
Business Partner
2/10
Poor
04 May 2024
Peyton
Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
Leisure Partner
2/10
Poor
27 Apr 2024
Mike
The room was horrible for the price. Top of AC was broken and missing the vents to direct airflow. There was stains all over the walls. The white sheets and pillow cases were dirty with black marks all over them. Only good part of this visit was the gentleman at the front desk. He was very nice during check in.
Business Pet
2/10
Poor
22 Mar 2024
Brittany
Dirty, filthy. Bloodstained sheets
Family
4/10
Poor
18 Mar 2024
Verified traveler
The hotel itself wasn't very clean. The sheets and towels were stained, there were cigarette burns on the coverlet, and the towel rod fell off of the wall. There was a roach in the bathroom and the a/c leaked. However, the staff were kind and friendly. It made the stay bearable, and i most suredlu wish them the best. We definitely wont be staying here again.
Friends_and_family Family
2/10
Poor
17 Mar 2024
Wilfred
To much prostitution and drug activity. The condition of the hotel was awful. The room was not all that clean. Just not a safe place to stay.
Leisure Family
2/10
Poor
09 Mar 2024
Shawnda
Trust me in this case the reviews are absolutely correct! This place should be shut down immediately! Its nasty they have stains everywhere on the beds! It smells bad! Upon my arrival people were standing around the building drinking and smoking! In the morning kids were running up and down the stairs making so much noise! My whole experience in Jacksonville was horrible! Not a place I will be visiting anytime soon!
Leisure Self
8/10
Excellent
05 Mar 2024
Sharon

Upgrade

There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.
Friends_and_family Friends
2/10
Poor
28 Feb 2024
Girard
Very dirty, sheets were dirty.
Business Self
2/10
Poor
18 Feb 2024
Chelsea

Filthy and rather scary

Front desk was extremely friendly. That was the only up side to this property. Flooring on staira was coming up, stairs were extremely dirty. Room was filthy. Obcenities and male anatomy had veen drawn on the lamp shade. Cigarette burns in the sheets. Toilet was not secured to the floor and rocked whwn sat in. The electric outlet was hanging out of the wall. There wasnt actually a blanket on the bed. There was a regular flat sheet and then another flat sheet with floral print to make it look good. Outside looked okay, don't be fooled!
Friends_and_family Family
2/10
Poor
18 Jan 2024
Jason
This is by far the worst red roof Inn I've ever stayed in
2/10
Poor
02 Jan 2024
Al
The sprinkler head was totally corroded. I don’t think it could work. There was mould in the room. There was no blanket on the bed, only a thin very stained sheet, we were very cold. The taps were loose and mounted wrongly. Paint had peeled off the walls or had been scraped off. There were no handrails on the bathtub. A smelly cardboard air freshener was hung on the heater/air conditioner in an attempt to cover up the stale odour in the room. The floor was sticky and dirty. There was a pile of cigarette butts, ashes, bits of garbage at the main rear door. This place would not pass a Health and Safety Inspection. I recommend that Expedia remove it from their website.
Leisure Partner
2/10
Poor
02 Jan 2024
CHRISTIE

Not recommended

It smelled like marijuana as soon as I got out of my car. The room was not clean and the toilet seat was not attached.
Friends_and_family Family
2/10
Poor
28 Dec 2023
Melissa
Place appeared to be where homeless people stay at night. Reeked of smoke. Arrived at 3am with random people in the stairwell. Stairs were full of trash including used bandages. Sheets appeared clean but i was compeled to look for bed bugs. Didn't see any. Waited for the sun to come up and got out of there fast. Curtains dusty with burn holes, floor had burn marks and window was completely gross.
Leisure Partner
2/10
Poor
27 Dec 2023
Patricia

Needs Upgrade

Hotel had roaches in lobby and room, room had a hole in the bathroom door. Glass window had a large space where the outside air came thru. Just an overall uncomfortable feeling.
Friends_and_family Family
6/10
Pleasant
22 Dec 2023
Taneha
If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
Business Self
2/10
Poor
25 Nov 2023
John
Property had not been maintained and the permanent residents made the hotel into their own establishment.
Business Self
2/10
Poor
18 Nov 2023
John
Very rundown. Walls had holes in them. Baseboard in bath disindigrating. Walls marked and badly scuffed. Caulking in bath bad. Mold in bath. No trash can in bar
Leisure Partner
4/10
Poor
18 Nov 2023
Reona
Was asked for money by one of the hotel stuff. Room was not clean and some lights were not working. Felt unsafe. Close to the airport and cheap but not recommend if you’re staying by yourself. Especially if you’re a woman. Only men working at the lobby and front counter.
Business_and_leisure Self
2/10
Poor
14 Nov 2023
Alexis Van
This property should be condemned! Roaches everywhere. The bath tub and shower were boyond moldy, filthy sheets kids selling drugs out of this motel.
Pet
2/10
Poor
13 Nov 2023
Brian
The room smelled like an ashtray. Dirty and run down hotel. It was disgusting. There were people loitering throughout the hotel smoking weed in the hallways all night. I left at 3 am and there were still people smoking weed in the hallways. My time was very limited. I only needed a few hours sleep or I would never have stayed there.
Business Pet
2/10
Poor
07 Nov 2023
Justin

homeless chill inn

It was not good they let homeless people stay in there hallways making loud noise.they was constantly knocking on are door when I called the front desk they wouldn't answer the phone......
Friends_and_family Friends
6/10
Pleasant
30 Oct 2023
Verified traveler
They really need to better cleam the rooms. The bed and bath smell like tons of cigars.
Business
2/10
Poor
29 Oct 2023
Samantha
People hanging out all over the place and and just felt unsafe
Leisure Family
4/10
Poor
14 Oct 2023
James
The customer servise is outstanding
Business_and_leisure
4/10
Poor
14 Oct 2023
Verified traveler
Stayed here over the weekend. Building looks great in photos. Rooms look decent in photos. For a non smoking hotel, the hall ways and linens sure do smell of cigarette and marijuana. People hanging out front and around the building at all hours of the day and night, apparently “long term residents”. Bed was lopsided, chair in the room had serious signs of wear like missing fabric on the seat. Needless to say, we wont be back.
Partner
2/10
Poor
06 Sep 2023
Alexis
People are standing outside smoking all day. Mattress had a hole, the hole was covered by pillow cases. Called the front desk at 3 am because people were running up and down the hallway banging on walls and playing loud music. Front desk said she didn’t see anyone in the hallway there was nothing she could do about it. We had the hotel room for 6 nights we only stayed 1 night. I do believe that people live in the hotel. I DO NOT RECOMMEND THIS HOTEL TO STAY!!
Leisure
2/10
Poor
18 Jul 2023
Alexis
Honestly. This place looks nothing like the pictures. I found roaches, ashes, and rat poop in my room. This place is extremely unsafe. People live here. There’s prostitution going on at night and people constantly hanging around in the front all night. I had no other choice but to stay there bc it was close to where I needed to be but I would never come back here. A lot of gang activity at night. As mentioned prostitution and found baggies of drugs in the staircase. Also people smoking weed weed and crack in the stair cases.
Business Partner
2/10
Poor
21 Jun 2023
Kevin
Upon arrival at the property I encountered about 10 individuals possibly more just hanging out in front of the entrance smoking and making the whole scene uncomfortable and unsafe. Even with a Rottweiler present, tried to cancel the reservation for a refund and was denied.
Business_and_leisure Family
2/10
Poor
02 Jun 2023
Devin
Nothing good about this hotel. Zero security, dirty, actually witnessed someone breaking into a truck. Do not stay here. We didn't even stay the night. Ended up sleeping in our vehicle at a Walmart.
Leisure Partner
4/10
Poor
08 May 2023
Elizabeth
The name cruise port sounded as if it was Convenient to the cruise port, however, it was not
Leisure Family
8/10
Excellent
12 Apr 2023
Sonia
Great service
Business Family
2/10
Poor
24 Mar 2023
Danelle
Felt unsafe the whole stay and extremely dirty
Leisure Family_with_children

Location & surroundings

Red Roof Inn Jacksonville - Cruise Port
10901 Harts Road, Jacksonville, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Red Roof Inn Jacksonville - Cruise Port

72 hotel photos