Name: Red Roof Inn Jacksonville Airport
Address: 1063 Airport Road, Jacksonville, 32218, US

2/10

Poor

22 Jul 2026

Raul

I was given the room, and there was a cockroach right at the entrance. I immediately left to request a refund, but I still haven’t received it. It’s been five days already

2/10

Poor

10 Jul 2026

Belinda

They have the drug dealers and prostitution out there and charge a lot for those nasty rooms can’t they never have toilet paper or towels no nothing and they also have roaches in the room … if you not paying like a pretty penny a night for a good room please don’t waste your money on this nasty rooms

Friends_and_family Family

2/10

Poor

04 Jul 2026

Kathleen

The non-smoking room smelt like cigarettes and weed. The door had toilet paper stuffed in the peep hole. The sheets had burn holes in them. The shower was full of someone else's hair. The outlets were all loose and one of them sparked when my cellphone block was plugged in. The office chair that was pushed in under the desk was broken. No fridge. No microwave. The odor in the room was the worst. We had to wash everything that we brought into that room once we got home. Toiletries such as economy pumps of shower gel and soap were available in the bathroom. Close to the airport. Walking distant to Denny's and gas station. $80 per night. Staff was decent.

Family

10/10

Exceptional

28 Jun 2026

Dimitria

Always stay here while intown decent for the price

Friends_and_family Friends

2/10

Poor

20 Jun 2026

Keevan

The room was terrible. I’m so glad I was there for only 8 hours. The tv did not work, the room was incredibly outdated. If I was not so tired from taking the red eye I would not have been comfortable enough to sleep! Spend the extra few dollars and get a better one! You’re worth it!!

Self

2/10

Poor

14 Jun 2026

Elizabeth

I really don’t like giving negative reviews often, but this time it’s necessary. The only things that were good at this place was the front desk clerk was nice, the pillows were ok, the room actually didn’t stink, and nothing real bad happened. Unfortunately this was the most run down and sketchy place I have ever stayed. There was a t.v. in the room but it didn’t work, and the air conditioning kept turning off no matter what the temp was. There were people watching us when we took stuff into our room. Then when we left at 6am the next morning, there was a couple of people watching us put stuff in our car, then watched us leave. Pretty nerve racking situation. The only reason we stayed is because we only needed the room for one night, and I don’t recall the reviews being that bad. I’m sorry to say, it’s horrible. Don’t stay there if you can avoid it.

Partner

8/10

Excellent

10 Jun 2026

Johnathan

Served it's purpose

Friends

6/10

Pleasant

01 Jun 2026

Mohammed

Property is in need of renovation. Furniture and bathroom fixtures are broken.

Friends

2/10

Poor

21 May 2026

Johana

Disappointed! Horrible! Very dirty, smelling a lot cigar even in our non smoking room. Vanity clogged and nothing to do with the pictures in the app. Linens with stains. Noisy and really bad neighborhood! Not recommended!

Friends_and_family Family

2/10

Poor

17 May 2026

DAVID

Know can't expect much for the price. But this was basically a crack house

10/10

Exceptional

13 May 2026

Sherry

Clean

10/10

Exceptional

12 May 2026

Sherry

Great place

2/10

Poor

12 May 2026

Juan José

Reserve una. Habitación por. 3 noches y me cancelaron por. No llegar. A. Tiempo y no me regresaron. Nada. De dinero de la reservaron

2/10

Poor

11 May 2026

Lequan

Terrible

Family_with_children

8/10

Excellent

09 May 2026

Sherry

Clean

Partner

10/10

Exceptional

09 May 2026

Sherry

Not working

4/10

Poor

06 May 2026

Jessica

I only came to sleep and shower. However there was a hole in the wall of the bathroom, hair everywhere. It looked like it had't been vacuumed or mopped in idk how long. The TV was slightly tilted towards the ceiling rather than towards the beds. I would not use this hotel again.

Self

10/10

Exceptional

02 May 2026

Tom

Awesome place to Rent

2/10

Poor

25 Apr 2026

Sereatha

It had an Oder nit enough personal space

10/10

Exceptional

23 Apr 2026

Chelsea

Clean friendly staff very helpful, not far from shipping and food. I recommend and they accept pets

Family_with_children

10/10

Exceptional

23 Apr 2026

Chelsea

Awesome staff very helpful, clean nice location not far from stores and good

Family_with_children

10/10

Exceptional

23 Apr 2026

Chelsea

I recommend, very nice staff rooms clean staff very helpful

Family_with_children

6/10

Pleasant

21 Apr 2026

Marc

Room was rundown, beds ok, few amenities

Partner

2/10

Poor

18 Apr 2026

Daniel

El hotel está demasiado descuidado, muy mala presentación,

Partner

6/10

Pleasant

17 Apr 2026

robee

But for the price and staff I would not stay there again!

Self

4/10

Poor

12 Apr 2026

Angel

I’m gonna be real… I wouldn’t recommend this place unless it’s an emergency or you’re really on a budget.

In my room, the only things that worked were the water and the AC. TV didn’t work, the floor felt sticky, and the place just looked worn out and not clean.

Customer service was poor, no effort at all. And the area around it doesn’t feel safe either.

I wouldn’t come back. Not recommended.

Self

10/10

Exceptional

08 Apr 2026

Danisha

Thank you

4/10

Poor

06 Apr 2026

Ramon

Yes

6/10

Pleasant

02 Apr 2026

Amy

The lady that checked me in & other staff was very nice. The room smelled like smoke (it was the drapes) - Was a basic, inexpensive room close to the Airport that is walking distance to restaurants. Room had a fridge & Micro. Nothing special - but staff was nice & that made the difference to me.

Self

10/10

Exceptional

31 Mar 2026

Danisha

Yes

2/10

Poor

31 Mar 2026

Nikia

My whole night was ruined

Partner

2/10

Poor

30 Mar 2026

Belinda

The whole hotel is for drug dealers and prostitution it’s dirty there it has roaches in the room it’s has mold in the bathroom on the ceiling painted the tub which the paint is chipping in the tub it looks rusty in the tub
And they charge so much but the rooms looks like trash

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Darin

Yes

Partner

2/10

Poor

19 Mar 2026

Christie

The non smoking room smelled like an tray.
I checked out 1 day before, coordinated with hotels.com but was not issued a refund confirmation.
Itinerary#72046726575
call reference # with agent Ash 27912315.
Ash spoke to Lita from Red Roof to have me refunded 1 day off unused stay but never heard back from them or manager Harry.
I left my information for refund.
Christie Corpuz Room 108, 1 day refund for March 14 is owed.
Please help me get my refund. Thank you

Partner

2/10

Poor

19 Mar 2026

Cherie

Very very dirty

Partner

10/10

Exceptional

17 Mar 2026

Thomas

Yes

Self

2/10

Poor

14 Mar 2026

Radu

I wouldn’t recommend staying here. Property didn’t feel safe, wasn’t clean, had a terrible smell. We changed room due to noise and cleanliness. The “upgraded” room which we had to pay extra for was in worst shape than the previous room but at least it was in a quieter area of the hotel. Unfortunately staff was not helpful initially. It’s been a long time since I had such a terrible experience and we only stayed at the hotel from 9pm to 7am.

Family_with_children

2/10

Poor

14 Mar 2026

Karen Hagan

Staff was nice and helpful but the condition of the motel sucks. Water was leaking from the toilet. Sheets appeared clean but the mattresses were dirty and had blood staines on it. The door was dirty and the towels were dingy. The room had a nasty smell to it. The chair was dirty and the latch lock on the door was loose. I sprayed the room, sheets, blankets, and pillows down with 91% alcohol. The area is not safe. It is infested with drug activity. You can tell that the people who stay there are selling drugs and turning tricks. Some were walking around high. Five minutes after I went in my room someone was knocking on my door and they were whispering outside. I never answered the door. I think after day one they knew not to bother me. No more cheap hotels for me. I’ll rent an Airbnb.

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Wesley

Economical

2/10

Poor

13 Mar 2026

Belinda

The staff is wonderful but it’s prostitution out here drug dealing out here and the traffic is horrible change people coming asking for money or something I believe they know what is going on out here

Friends_and_family Family

2/10

Poor

02 Mar 2026

Alexis

I will NEVER book here again it took staff 20 minutes to come to the desk to check me in. the floors and walls were dirty. Sink was clogged the whole stay. I knew it wouldn’t a luxury stay but this was just horrible

Friends_and_family Family

2/10

Poor

18 Feb 2026

San

Horrible

2/10

Poor

14 Feb 2026

Paula

Place is a dive. If ya don't mind filth. Place falling apart. Floors uneven and don't think it's been cleaned for months. Beds like a rock. Tub was filth. Put a towel down on the bottom of tub to shower. Was never so happy to get out of there. Door didn't close all the way.
First time staying at a red roof inn and will be my last!

Leisure Partner

8/10

Excellent

14 Feb 2026

Amber

Everything is nice

Business_and_leisure Partner

8/10

Excellent

11 Feb 2026

Woodrow

Yes room was spotless and staff was courteous

10/10

Exceptional

08 Feb 2026

April

Friendly

Leisure Pet

2/10

Poor

08 Feb 2026

scott

Absolutely filth! grown men smoking weed by the office door. The room was absolute trash, looked like it hadn't been cleaned on months and falling apart! I checked out aftwr about 10 mins of being there!!

Business

2/10

Poor

06 Feb 2026

Holley H

Bugs in the bed and shower. Dirty bedspread with holes and dirty floor. It was so bad that we left and paid for another room somewhere else.

10/10

Exceptional

04 Feb 2026

Stephanie

Friendly staff & dos a good job maintaining the property daily with towels, trash & toiletries

Pet

2/10

Poor

31 Jan 2026

Courtney

No

Business

2/10

Poor

31 Jan 2026

Courtney

No

Business

2/10

Poor

31 Jan 2026

Courtney

Yes

2/10

Poor

31 Jan 2026

Courtney

Rooms are old out dated and overly priced ..the towels are thin and really old and hard....mold is very visible in the superior king rooms..the bigger the room the smaller the TV... front desk manager his name is Harry... Harry is very rude to guest and staff... Harry clearly is a racist and he doesn't mind displaying his racist behavior he doesn't provide effective customer service and speaks rude all the time its uncomfortable and provoking. Most of the staff are the residents which is convenient for Harry but there after hours activities and behaviors are very illegal from the drugs being smoked even drugs being sold. Domestic violence was a regular thing. This hotel has a for sale in the parking lot it needs to be given away the style of the rooms is stuck in the 80's era

Friends_and_family Family

6/10

Pleasant

21 Jan 2026

Ruby

It took awhile for the heater to get warmer in the room at night. Mold in the bathroom walls and ceiling no ventilation in bathroom .Sinks noble is broken before my stay..

Leisure Partner

4/10

Poor

20 Jan 2026

Peter

There are many hotels in this area. For mid-price the overall quality was on the low side.

2/10

Poor

20 Jan 2026

Richelle

No. Room smelled bad. My neighbor lived there and i had people knocking on my door all night. So i didnt feel safe.

Self

10/10

Exceptional

14 Jan 2026

Amber

Everything is nice

10/10

Exceptional

11 Jan 2026

April

Good friendly staff! Clean room! Quiet and peaceful

2/10

Poor

06 Jan 2026

Gashawtena

The room was dirty its not clean and the bedsheets are stane and trouble for breathing its so full of smoking and am sick i ask the receptionist to change the room but she wasn't willing to do i was frustrated for this situation, any one cudent book this bad room 121

Business Family

2/10

Poor

06 Jan 2026

Hozeah

Was at Hotel and labeled as a no show

Partner

10/10

Exceptional

05 Jan 2026

Barbara

The room was satisfactory

Partner

10/10

Exceptional

28 Dec 2025

Erica

Clean room staff

Partner

2/10

Poor

22 Dec 2025

Sarah

The room is in need of update and the bathroom and left me with out a room that was prepaid, paid two and give just one.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Buck

N/A

Leisure Self

10/10

Exceptional

25 Nov 2025

Danyelle

Good

2/10

Poor

05 Nov 2025

Yvette

They never let me check in because I did not have 19 digit code that you never provided to me when I called from the hotel no one answered

2/10

Poor

03 Nov 2025

Carmen

They kicked me out when I didn’t get paid and the managers kept my stuff and said if I come there I’ll be arrested. I had friends try and get it for me and they refused when I have over 3,000 of stuff. Very professional, and they also over charged me for the room to thier own liking.

Business

4/10

Poor

02 Nov 2025

Arlene

Run down. Front check In acted like I was bothering them to check me in

Business Self

6/10

Pleasant

17 Oct 2025

Courtney

Na

Self

10/10

Exceptional

06 Oct 2025

Courtney

Perfect stay

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

barry

For the price it was perfect for what i needed

Business Self

2/10

Poor

30 Sep 2025

Channel

This place was disgusting, first the girl at the front had a nasty attitude like she didnt want to be bothered, secondly the room smelled like mildew and old cigarettes. The bathroom shower walls were so filthy you could see where the dirt lines are, the mattress wasnt even a mattress just some springs, cause want no cushion on that bed my side hurts so bad from springs sticking me all night . than something started biting me like omg . I really wish i would have spent the extra money and went else where. This use to be a pretty decent motel a couple years ago it has really went trash. And they have nevers to have a reward program for what. never again

Business

10/10

Exceptional

28 Sep 2025

Ty

Good

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Courtney

Comfortable

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Courtney

Comfortable

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Courtney

Quiet

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Courtney

Comfortable

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Courtney

Comfortable and quiet

Friends_and_family Friends

8/10

Excellent

17 Sep 2025

Christina

Staff was great I checked in late. Staff was attentive. The room was ok didn’t feel unsafe. The room itself does have wear and tare but overall good experience

Leisure Self

6/10

Pleasant

30 Aug 2025

Sherry

Overall you get what you paid for. The staff was friendly but it definitely does not look as pictured when booking it. The room was extremely humid at all times. Even with the AC on everything just stayed damp in the air.

Leisure Family_with_children

10/10

Exceptional

19 Aug 2025

Samuel

Everything

10/10

Exceptional

16 Aug 2025

Damesha

East quick check in

2/10

Poor

03 Aug 2025

Donald

The room was dingy. The smell was terrible. Tge bed was uncomfortable and the people partying outside my room until 6 am was just the icing on the cake. Also no refrigerator in the room and have to upgrade to a different filthy room to be provided one.

Pet

2/10

Poor

03 Aug 2025

Tristan

Felt very unsafe, as well
As I was stopping through and had a lot of items in my car I did not want to unpack, and did not feel comfortable in the area to leave my car unattended. The room stank like smoke, I had 2 guys smoking outside my bedroom window, my room looked like it had been occupied before me. I walked out and found a different hotel. I chose safety over $70.

Business Self

2/10

Poor

02 Aug 2025

Antoinette

I've

6/10

Pleasant

28 Jul 2025

Dave

It was just okay. A little \"sketchy\" with some of the tenants.

10/10

Exceptional

27 Jul 2025

Theodore

Every thing was great

8/10

Excellent

21 Jul 2025

Henrietta

It was convenient.

Business Self

8/10

Excellent

19 Jul 2025

Willie

My tv remote only had one battery in it and they never brought me another one. The bath tub filled up with water while taking a shower. Poor drainage.

2/10

Poor

13 Jul 2025

Antoinet

The room look like it was never clean. It was filthy dirty sheets. Let’s not talk about the floor for it have been tile floor. It looked like it never been swept or mop tub was dirty. Had a bug in it. Toilet was dirty. Had cigarette burn marks on the toilet Worst place ever oh and when I checked in the receptionist was outside playing music chilling with the people that staying there very ghetto. and on the way up to my room, some homeless guy was stopping me in the stairway trying to sell me stuff that he probably stole… this is crazy. No wonder you guys had a two star.

Business_and_leisure Self

2/10

Poor

08 Jul 2025

Randel

Awful

Business

10/10

Exceptional

05 Jul 2025

Jamere

Red Roof Inn

It was very clean and the beds were very comfortable! Housekeeping is very very Excellent. I loved they she cleaned. Very professional and friendly!

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Douglas

The staff at front desk was very friendly to customers, she even went to make sure my room was clean and ready for me when I checked in.

Leisure Self

2/10

Poor

12 Jun 2025

Juwan

Just nasty

Business_and_leisure Partner

2/10

Poor

04 Jun 2025

Kianna

The problem with this place is old and not cleaned well, the pool was filled with dirt! The ice Mac did not work the tv only worked on one or two channels the room smelled of smoke the sheets were stained there were burn holes on some towels!!

Leisure Family_with_children

2/10

Poor

26 May 2025

Patricia

Roaches in the bathroom. Very strong smell of marijuana

Leisure Pet

2/10

Poor

19 May 2025

daniel

Avoid this dump!!!!

Leisure Family

2/10

Poor

18 May 2025

Nissa

Everything about the overnight stay here was awful. Burn marks in sheets, dirty towels, smoke detector hang off the wall, door bolts broken. All around scary place to stay.

Business

8/10

Excellent

13 May 2025

C.

Entry and exit were overly complicated, but that is the property.

Business Self

4/10

Poor

13 May 2025

Chanel

Only if you’re desperate.