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Hampton Inn Jacksonville East Regency Square

Jacksonville Area - FL · United States

1021 Hospitality LaneView location

8.8/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Jacksonville East Regency Square

Whether you're traveling to Jacksonville, Florida for business or leisure, the Hampton Inn Jacksonville East Regency Square welcomes you with its attractive brick and stucco exterior and bright, comfortable lobby. All rooms are tastefully furnished with light wood and colors reflecting Florida's semi-tropical climate.

Each room features a coffeemaker, iron and ironing board, high-speed internet access, and a complimentary movie channel.

Guests can enjoy a complimentary hot breakfast, On the Run breakfast bags (Monday-Friday), wireless internet access in the lobby and public areas, meeting rooms, 24-hour coffee and tea service in the lobby, and complimentary copies of USA Today (Monday-Friday).

We look forward to your stay at the Hampton Inn East Regency Square in Jacksonville, Florida!

Read more about this hotelShow less

Located in Jacksonville (Arlington), Hampton Inn Jacksonville East Regency Square is within a 10-minute drive of St. Johns Town Center and University of North Florida. This hotel is 6.8 mi (11 km) from EverBank Stadium and 8.9 mi (14.4 km) from Mayport Naval Station.

Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 9 AM to 10 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Jacksonville Arboretum and Gardens 1 km / 0.6 mi
Regency Square Mall 2 km / 1.2 mi
Parkwood Heights Park 3.4 km / 2.1 mi
Monument Pointe Shopping Center 6.3 km / 3.9 mi
Timucuan Ecological & Historical Preserve 7.5 km / 4.7 mi
Hands on Children's Museum 7.9 km / 4.9 mi
Jacksonville University 8.1 km / 5 mi
University of North Florida 8.5 km / 5.3 mi
Wilson Center For the Arts 8.6 km / 5.3 mi
Theodore Roosevelt Area 8.9 km / 5.5 mi
UNF Arena 9.9 km / 6.2 mi
Wurn Park 10.4 km / 6.5 mi
St. Johns Town Center 10.7 km / 6.6 mi
Topgolf 10.7 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • Number of floors (main building): 5
  • Double rooms: 20
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
Show 29 more facilities & services
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • CasinoExtra charge
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Horse ridingExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Hampton Inn Jacksonville East Regency Square

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 33 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Hampton Inn Jacksonville East Regency Square

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable7 photos

    Hampton Inn Jacksonville East Regency Square

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Hampton Inn Jacksonville East Regency Square

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 32 m²STU.KG-NM
    STUDIO KING BED NON SMOKINGPhoto unavailable7 photos

    Hampton Inn Jacksonville East Regency Square

    STUDIO KING BED NON SMOKING

    Room photos

    7 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Room amenities

    • Microwave
    • Fridge
    • TV
    • Hairdryer
    • Bathroom: 1
    • Desk
    • Housekeeping
    • Satellite TV
    • Wi-fi
    • Toiletries
    • Safe
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Hampton Inn Jacksonville East Regency Square

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hampton Inn Jacksonville East Regency Square

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn Jacksonville East Regency Square

8.8
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Anthony
Very nice stay
8/10
Excellent
03 Jul 2026
Christy
Convenient to the port. Breakfast was good. Front desk girl seemed annoyed to do her job and didn’t appear to want to be there.
Friends
10/10
Exceptional
01 Jul 2026
Lorry
Desayuno excelente y el servicio muy bueno.
Family
8/10
Excellent
29 Jun 2026
Dorothy
Not enough lighting in the room
Family
10/10
Exceptional
24 Jun 2026
Derek
This hotel looked and smelt clean! Breakfast was very enjoyable, and the accessible room was very spacious. They were even very nice and welcoming to my service dog that they had a welcome bag for. The beds were even pretty comfortable. We’ll stay again.
Pet
4/10
Poor
18 Jun 2026
Ralph
Sketchy location. The property was dirty and everything was well worn. Probably my last stay at a Hampton they used to be dependable.
Partner
8/10
Excellent
18 Jun 2026
DANNY
.
Partner
8/10
Excellent
16 Jun 2026
Joseph
Clean, helpful and attentive staff
6/10
Pleasant
15 Jun 2026
Shaina
This felt like a joke. I actually went back to the photos listed hoping I was remembering a different hotel because the beautiful, fresh looking hotel was NO WHERE to be seen. The renovations must have been done years ago. The pool area was overrun with red ants and had multiple pieces of broken chairs.
For a positive, the staff were great! Friendly and welcoming. The breakfast workers were especially on top of things and the food was good.
But our room was run down and sticky. All of the chrome surfaces are corroded, the headboard had staining, the flooring had multiple gaps in the wooden slats. Just a real disappointment for a family stay. If it were just me for a business overnight, I could deal. But with kids, I wouldn’t stay here again.
Family_with_children
10/10
Exceptional
13 Jun 2026
Angela
The staff was great!! We had a wonderful stay and the breakfast was delicious!!! Will definitely stay here again!!
Partner
8/10
Excellent
11 Jun 2026
Mehmet
The highlight of our trip to Jacksonville was the hotel where we stayed. The hotel staff—always smiling, helpful, and exemplifying true hospitality—along with the cleanliness of the hotel and the quality of the delicious, varied breakfast, left a lasting impression on us.
Family
10/10
Exceptional
10 Jun 2026
radiel
La limpieza
Self
8/10
Excellent
06 Jun 2026
Dara
Hotel is “cleaned” but it’s old and moldy.
Family_with_children
10/10
Exceptional
30 May 2026
Jennifer
Great place to stay! Very clean! Nice staff! Good breakfast.
2/10
Poor
25 May 2026
Mary
Dirty and smelly. Aweful beds and loud air conditioner.
10/10
Exceptional
24 May 2026
Dtara
Front desk clerk was so pleasant and kind. I had a late arrival and the young lady on the morning shift let me know I no worries, a note will be placed in the system and told me to have safe travels. Kitchen staff were sweet and very helpful. Housekeeping and front desk were very sweet. 10/10
Friends_and_family Family
8/10
Excellent
16 May 2026
Christopher
Overall, the property was pretty nice. Breakfast was good, much as you would expect at any Hampton Inn. Most of the staff were very kind, courteous, and helpful. One was a bit aloof. My biggest disappointment was that the pool was broken, so I didn't get to use it for my entire trip. They claimed it had just broken recently, but the pool was quite green and looked like it had been down for weeks.
Family
8/10
Excellent
08 May 2026
Christopher
Breakfast was good. Parking good
Family
8/10
Excellent
08 May 2026
Dawn
It took me almost 30 minutes to get into my room due to defected keys and improperly working door lock. First maintenance guy couldn't help, 2nd one was fantastic. Front Desk clerk did not even apologize after my 3rd request for a new key. Front door locked at 8pm, I like that but the lock should work and it didn't. Having to wait 5 minutes to be let in at 815pm is not acceptable service.
Friends_and_family Family
2/10
Poor
07 May 2026
Richard
We checked in Friday afternoon. Put our luggage in the room and went to meet family members for dinner. When we got back to the room, we checked out the room and found a couple issues that we did not like. The smoke alarm kept beeping and the floor outside of the bathroom was very slippery, from some unknown substance. A few minutes later, my wife got ready for bed. As she sat on the bed, she felt something bite her on the back of her leg. When she got up, there were bed bugs where she was sitting. I informed the front desk staff and requested a room change. The staff advised me that they were completely booked out for the weekend. We checked out right away and requested a refund.
Partner
10/10
Exceptional
05 May 2026
Lenora
Breakfast was fresh. Big variety. Parking lot was well lit and safe.
Friends
6/10
Pleasant
04 May 2026
Tonya
The hotel and room were nice. The breakfast had several options. The pool was out of service. Our room for the entire stay had no hot water.
Family
10/10
Exceptional
04 May 2026
Glenn
Better than expected. Great property!
10/10
Exceptional
02 May 2026
Carl
Staff and hotel were great.
10/10
Exceptional
30 Apr 2026
Paula
The room was clean, the bed was very comfortable and the hotel was quiet. I would stay again.
Family
10/10
Exceptional
28 Apr 2026
RAMCES
The room are clean
Family
6/10
Pleasant
28 Apr 2026
James
I have always experienced a better-than-average stay at Hampton Inns in the past. For this stay, although the service personnel were reasonably friendly and helpful, the bed was very uncomfortable (big hump in the middle)
10/10
Exceptional
26 Apr 2026
ELIAS
Great place to spend some time time. Personnel very professional
Partner
8/10
Excellent
25 Apr 2026
Grant
Breakfast menu was good , staff were very friendly and accommodating
Partner
6/10
Pleasant
25 Apr 2026
Caroline
Bathroom was not as clean as i would expect, check in attendant seemed uninterested in being more than bare minimal helpful. There was no staff at desk or anywhere to be found during late night hours
Family_with_children
10/10
Exceptional
20 Apr 2026
TODD
Friendly staff !
Partner
10/10
Exceptional
16 Apr 2026
Dennis
Clean. Helpful staff. Convenient.
Family
8/10
Excellent
12 Apr 2026
Sean
Front staff was incredibly nice. Pretty clean. The floor in our room was definitely dirty in need of a mopping but not the worst thing. Breakfast was very good
10/10
Exceptional
09 Apr 2026
Kenneth
Clean room
8/10
Excellent
06 Apr 2026
Catherine
The manager at the desk is wonderful….thank you!
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Carlos
This is my go-to hotel when I come to Jacksonville to play at Best Bet. Always clean, always friendly and very comfortable.
Friends_and_family Friends
10/10
Exceptional
04 Apr 2026
Sarah
Parking was safe and easy. Good location. Staff was friendly.
Self
10/10
Exceptional
02 Apr 2026
Betsy
Super nice and helpful
Family_with_children
10/10
Exceptional
02 Apr 2026
Betsy
Clean room really nice staff
10/10
Exceptional
01 Apr 2026
radiel
Todo bien
2/10
Poor
01 Apr 2026
Sherita
It started before we arrived. I tried to call to ask questions the day before our trip and no one would answer the phone. I tried at different times with no response. When we arrived I was able to check in on the Hilton app. We got settled in and within an hour we saw roaches crawling on the TV stand. I went to the bathroom and they were there too. I went to the front desk immediately and there was no one there. We stood there for 5 min I called the front desk and still not anyone came. When someone finally came out I told her about the roaches and she says Oh Would you like to move rooms. I say yes she offers the room right next door I tell her we want another floor. She updated the room number but this deactivated my digital key. Thank goodness my husband was still in the room. She did say sorry as we walked away. We moved to a new room and the roaches were there too. I have never stayed at any Hilton hotel this bad. The rooms smelled of mildew it was awful. If it wasn't so late at night we would have left. I had to shake all of our clothes and bags out before leaving to ensure nothing got in our bags and I wasn't taking the vermin home. The service at this hotel was the absolute worst and I will never stay here again. I hope Hilton does something about it. I'm sure they don't want their brand attached to a hotel so poorly run.
Family_with_children
10/10
Exceptional
29 Mar 2026
Robin
Room was clean staff was friendly and helpful!
10/10
Exceptional
19 Mar 2026
Jennifer
Very clean and convenient.
Partner
10/10
Exceptional
18 Mar 2026
Erlinda
Pool was not used. Staff was efficient respectful and friendly.
6/10
Pleasant
28 Feb 2026
George
Steph is courteous however the shower area had mildew several places. The toilet seat when raised up continually falls down
Friends_and_family Family
2/10
Poor
27 Feb 2026
Randy A
Room was full of rust and mold. Bed are really hard. I dont complain but it was bad. I got photos to prove it and all.
Self
8/10
Excellent
27 Feb 2026
William
Yeah
Friends_and_family Family
8/10
Excellent
23 Feb 2026
James
Staff and close to cruise port
Friends_and_family Friends
2/10
Poor
20 Feb 2026
Nathan
The room had lots of bugs. Under the bed and couch had not been cleaned in what looked like months or more. I took pictures if anyone wants to see them. I had a 4 night reservation. I checked in and checked out within about 7 hours. I couldn’t sleep knowing there was so many bugs in the room. Woke up with bugs on my personal belongings. I’ve never been so uncomfortable in a hotel. I was so stressed out that the next hotel I approached for inquiring about staying with them, I asked if I could look at their rooms before I committed to staying with them. They happily accommodated me and made the rest of my trip smooth. They even gave me a discount on my stay with them because they felt so bad for my experience at your hotel.
Self
8/10
Excellent
19 Feb 2026
Stephanie
Very welcoming staff. Nice facility. Good breakfast. Close to Jacksonville cruise port. Would recommend.
Partner
10/10
Exceptional
04 Feb 2026
Jeffrey
Great staff, very friendly 😍
2/10
Poor
28 Jan 2026
Mattie
The room was so dirty it looked like it hadn’t been cleaned in months when I pulled out the chair there was empty bottles of water and dirt and just like lint and dust everywhere that was disgusting. I would never stay there again even if you gave me a free room.
10/10
Exceptional
22 Jan 2026
Felicia
Friendly staff
2/10
Poor
20 Jan 2026
Douglas
I'm never booking a Hampton Inn again. After our staying in your Rocky Mount dump, i didn't things could get much worse.(Rocky Mount featured ongoing construction with tha air filled with dust on the 2nd floor and the food was disgusting.) Jacksonville featured inedible food and a staff who could care less. Never again and I'm telling all my friends. Paid almost $200 for the night.
Friends_and_family Family
8/10
Excellent
20 Jan 2026
Karen
Early check in was granted. Booked a king bed room but got 2 queens instead
Leisure Family
8/10
Excellent
18 Jan 2026
Darren
Only one complaint, they gavw me room behind elevator. Every time it went by or came to our floor could clearly hear it .
Leisure Family_with_children
2/10
Poor
18 Jan 2026
Manuel
Bad
Leisure Family
2/10
Poor
07 Jan 2026
arleah
The room was dirty we were so tired we crashed and woke up to see the pillows have mold on them and the towels had hair falling out of them I couldn’t even shower.
Business Partner
10/10
Exceptional
07 Jan 2026
rita
The room was very clean and comfortable. The staff was very friendly in every area.
Partner
10/10
Exceptional
06 Jan 2026
Jennifer
Yes
Business Self
6/10
Pleasant
01 Jan 2026
richer
Staff was 5 stars, but found huge bugs in my room at 2am, couldnt sleep all night. Should have sleep in my truck instead.
Breakfast was good
8/10
Excellent
29 Dec 2025
Mary
good
10/10
Exceptional
27 Dec 2025
Tommy
Great staff! Clean rooms and convenient to stores and restaurants
10/10
Exceptional
25 Dec 2025
Raul
Excelencia
Leisure Family
10/10
Exceptional
25 Dec 2025
Arloura
Easy check in
8/10
Excellent
24 Dec 2025
Mike
Yes
Partner
10/10
Exceptional
09 Dec 2025
Robin
We stay here every time we visit family, very convenient, clea, friendly and quiet.
Leisure Partner
6/10
Pleasant
08 Dec 2025
George
The carpets within and outside the room were damaged and concerns of cleanliness. The bathroom floor was very slippery especially following showers. A pillow cover was dirty, and bedspread was showing signs of wear. The staff was friendly and breakfast met expectations.
10/10
Exceptional
03 Dec 2025
Luis J
Good
Business
8/10
Excellent
02 Dec 2025
Luis J
💪
Business
10/10
Exceptional
01 Dec 2025
Pat
Staff helpful. Located next to a restaurant and gas station. Lovely breakfast!
Self
8/10
Excellent
30 Nov 2025
Robert
Location
Self
10/10
Exceptional
28 Nov 2025
Christopher
Perfect for what we needed for the night
Leisure Family
6/10
Pleasant
27 Nov 2025
Stephen
Could have better, doors were loud and bathroom door pinched my finger. Staff was nice.
Leisure Pet
8/10
Excellent
25 Nov 2025
Chimeng A
This hotel is an average. The front desk is friendly she also gave two bottles of water for us. In the room we stay two nights waiting for our cruise vacation. The cabinet door that covers the refrigerator was almost falling apart; the hardware floor is kind of sticky when walk on it. There is no room service in our room due to miscommunication. Breakfast is okay each morning. The hotel is off I-295 freeway and it is easy to asset to all location. Walmart Super Center is on the opposite side of the hotel.
Leisure Family
10/10
Exceptional
22 Nov 2025
Gerard
very clean room,great TV,check in lady was very curtious
Leisure Friends
10/10
Exceptional
21 Nov 2025
Chelsea
Cool
Leisure Partner
10/10
Exceptional
21 Nov 2025
isaiah
Loved it!
Leisure Friends
10/10
Exceptional
19 Nov 2025
Sekou
The room was spotless and the staff was great.
Business Family
10/10
Exceptional
18 Nov 2025
Ruth
Awesome breakfast. Great staff. Felt like luxury hotel.
8/10
Excellent
16 Nov 2025
Yvan
Eggs ok
Business
10/10
Exceptional
15 Nov 2025
Stephen
Great front desk, easy check in!
10/10
Exceptional
15 Nov 2025
Davida
We stay here every year for the Florida Georgia football game and love this hotel and it’s hospitality!!
10/10
Exceptional
14 Nov 2025
Kim
Just a little in need of some maintenance but not terrible
Friends_and_family Family
8/10
Excellent
14 Nov 2025
Frances
Breakfast was not bad.
8/10
Excellent
27 Oct 2025
Nancy
Stayed one night for cruise. Good stay. Convenient location. Restaurants across from parking lot.
Friends_and_family Family
10/10
Exceptional
25 Oct 2025
Jeanne
Nice room with very comfortable bed and lovely bathroom. Staff was knowledgeable and super friendly. Great experience!
Leisure Self
4/10
Poor
24 Oct 2025
mary

Needs a little help!

Beds and pillows were the worst. The mattress was lumpy and pillows were hard. We always stay at Hampton Inns but this one needs new mattresses and pillows.
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
Jackie
Waffles were great! Good location
4/10
Poor
20 Oct 2025
Jinho
The building was old and was not well maintained.
10/10
Exceptional
19 Oct 2025
Karen
Fairly clean, breakfast variety good, no decafe coffee however. Location very convenient off I-95 as well as restaurants within walking distance. Quiet also.
Leisure Partner
10/10
Exceptional
14 Oct 2025
Lisandra
Beautiful and elegant hotel. Staff are amazing. Well trained. Professional, polite helpful above and beyond. Everything very clean. No complaints. Specially the lady who prepares breakfast, mrs. Tina & Mrs Wendy wow, what an amazing helpful patient with the kids and older people there very clean very organized this country and world need people like her. Praise and glory to God for these amazing women. They should train so they can be an example to others. To love and respect others and their jobs. Thank you and lots of blessings. We will keep coming to this hotel. A perfect 10.
Friends_and_family Family
2/10
Poor
13 Oct 2025
Mary
Had to cancel due to illness of grandchildren, which would have affected my health. I explained all this to the hotel and to hotels.com and they both lied to me. The hotel said thathotel.com had to give me the refund andhotel.com said the hotel was supposed to give me the refund and no one got back with me or did anything. I purchased the booking protection and should have gotten a full refund, but nobody did anything. The booking protection is fake and all parties are liars. I will never ever use hotels.com again. I was staying at Hampton quite often in different areas when I travel, but I will never use them again and neither will my family members.
Self
10/10
Exceptional
13 Oct 2025
Keith
Clean room, restaurants within walking distance. Parking close to entrance.
6/10
Pleasant
07 Oct 2025
Liz
Safe and secure building. Free parking. Two free water bottles at check in.
The room had a horrendous odor that was almost unbearable. Half of the pillows had stains on them and the room felt damp most of the time.
2/10
Poor
07 Oct 2025
George
Good
Friends_and_family Friends
10/10
Exceptional
01 Oct 2025
Cynthia
Clean room friendly staff
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Robin
Everyone was Welcoming to us it was clean and we had no issues,whatsoever. We will stay here again due to being so close to our daughter and son in law's house.
Leisure Partner
10/10
Exceptional
28 Sep 2025
Cynthia
Clean room, friendly staff
Friends_and_family Family
4/10
Poor
27 Sep 2025
David
Got i late tv didn’t work and the bathroom shower surround had mold
Leisure Family

Location & surroundings

Hampton Inn Jacksonville East Regency Square
1021 Hospitality Lane, Jacksonville, United States

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Hampton Inn Jacksonville East Regency Square

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