Name: Melior Boutique Hotel
Address: 300 Republic St, Valletta, MT

10/10

Exceptional

31 Jul 2026

Mark

Great location and very quiet inside considering the noise outside.
Staff were excellent, nothing was too much trouble.
Would recommend.

8/10

Excellent

29 Jul 2026

Gordon

Access via Starbucks was unusual but not an issue. Good location.

2/10

Poor

28 Jul 2026

Dennis

I booked 4 nights through Expedia. They were supposed to send a confirmation with codes to access the premises. I never received the email. I tried to cancel 1 day before check in. I called the hotel. No answer. I stopped by in person to cancel personally. No person at the front desk. The front desk and entrance is located in a Starbucks. I emailed Expedia to cancel. Nothing. I called Expedia and the rep. tried to call the hotel. She couldn't get thru either. I booked for 4 nights. They charged me for the entire stay because I attempted to cancelled within the 2 day cancellation window. They wouldn't even prorate. I wouldn't recommend this hotel based on the poor experience, inability to reach a person and unwillingness of the hotel to accommodate.

10/10

Exceptional

20 Jul 2026

Mingtzu

It is a very nice hotel in a very convenient location. Overall is excellent except an false alam woke everyone up at 4am one morning.

Friends

8/10

Excellent

19 Jul 2026

Jerry

Great central location even if it’s slight off to get to the hotel through a Starbucks! 5 min walk from Barrakka loft which took us to Gozo ferry so ideal.

Partner

10/10

Exceptional

16 Jul 2026

Gareth

The staff are very courteous, polite and very willing to provide any type of help and information. Bag storage available and free too.
The room will be turned over every day, unless you indicate otherwise.
Not a great deal of draw space and the kettle tended to dribble but that's it.
Fully recommend the location within Valletta, so handy for everything!

Partner

10/10

Exceptional

15 Jul 2026

Debra

Excellent central location to main city and bus transport. Considering its on a busy street we could not hear any noise from our room on 7th floor. Room was well air conditioned - adequately clean serviced each day - suitable fridge - large safe- clean towels daily if you wanted - noone on check in desk however staff available to help if needed. A pleasant stay in a busy city.

Partner

10/10

Exceptional

11 Jul 2026

Tristen

We had a great time, highly recommended!

Partner

10/10

Exceptional

03 Jul 2026

Stuart William

The room was excellent very clean and quiet the staff were attentive, the breakfast was easy to order and a good assortment, really enjoyed the stay

Partner

8/10

Excellent

16 Jun 2026

David

It was difficult to find initially and we were followed into the lift by pickpockets which would be avoided if there was a reception. However, the staff did help in reporting this.
The location was so central with excellent access to the centre of Valletta. The room was comfortable and well apportitioned with fridge, microwave and kitchen all clean and fully operational, even had an ice tray. Sofas and bed were super comfy and the AC was great. Highlight was sitting in the balcony watching the hustle of the city go by late at night.

Partner

10/10

Exceptional

14 Jun 2026

Dominic

Great place right in the centre of Valletta, Staff super helpful and friendly, rooms are great and beds comfortable

Partner

8/10

Excellent

09 Jun 2026

Joanna

Nice hotel. Clean. Desk isn’t manned most of the time so be prepared to phone or WhatsApp for someone. Quite difficult to find, you need to go into Starbucks to find it. Good size and space. All key codes rather than key cards which was nice, no risk of losing the card. My room had a small window with no view, so didn’t provide a lot of natural light. Overall would stay again, nice hotel and good location

Self

8/10

Excellent

31 May 2026

MAUREEN

The location is amazing - one of the main reasons we booked this hotel. We rarely interacted with any of the staff, as there is no front desk/lobby as the ground floor is Starbucks. If you need anything, (luggage storage, questions answered, etc), you need to ask a Starbucks' employee for help.

Partner

10/10

Exceptional

28 May 2026

Finn Reginald Torgrimsen

Excellent location through unusual Starbucks entrance, which also doubled as a bar. Could not have been a better stay.

Partner

10/10

Exceptional

23 May 2026

David

Great location, right in the heart of Valletta. Excellent service; the staff who dealt with us went above and beyond. We had the breakfast from Starbucks, which was both fresh and good value for money. Really have nothing but good things to say about this hotel - a lucky find.

Partner

10/10

Exceptional

12 May 2026

David

staff were brilliant apartment very surprising took a bit off finding didn't realise it was in starbucks but once found everything was great

Partner

10/10

Exceptional

24 Apr 2026

Marian

Fantastic location

8/10

Excellent

24 Apr 2026

roman

great location but no reception staff so everything done by email/phone - worked out ok

Self

10/10

Exceptional

19 Apr 2026

Michael

This was a perfectly situated hotel for those wanting to be in the heart of all things in Vetta Malta. The property is located inside of a Starbucks, which at first was a little bit confusing, but was really an added bonus because of their friendly staff availability of coffee and food and drinks, and a hotel Guest discount of 10%. Highly recommended would stay here again.

Partner

8/10

Excellent

13 Apr 2026

Andrea

Great central location!

8/10

Excellent

10 Apr 2026

James

Wi-Fi was weak to non existent.
Fire alarm went off one morning but no one is a smoker and no appliances were on.
Roof top area was not available as advertised.

Partner

10/10

Exceptional

30 Mar 2026

Lesley

Great place to stay

Partner

8/10

Excellent

28 Mar 2026

GARY

The accommodation is situated in the heart of valletta so very convenient for exploring the city. It doesn’t have a reception but checking in is straightforward and if you arrive early you can leave your luggage, which is handy. We stayed for 3 night on the 3rd floor and unfortunately the lift was out of action for 2 day and although you can use the goods lift it only give you the option to go down! The free breakfast is available by scanning the app on a card in the room, we only figured it out on the last day so only used it one. All in all we enjoyed the stay and would recommend this accommodation

Partner

10/10

Exceptional

25 Mar 2026

Ingrid

The room was cleaned every morning and the bed was very comfortable. The view from the balcony was good especially at night when lit up.

Partner

6/10

Pleasant

20 Mar 2026

David

Excellent central location rooms clean, comfortable and quiet. We enjoyed our stay and would recommend. However this is not a hotel but serviced rooms. Also would help by saying you need to go inside and back of Starbucks to find the entrance.

Partner

10/10

Exceptional

15 Mar 2026

Stephen

Ideally situated. Easy check in procedures and room was incredibly comfortable and well appointed

Self

8/10

Excellent

11 Mar 2026

Jacqueline

Room was very clean, had a small leak, but it was sorted out promptly, only negative comment was entrance to Hotel was not clear from the street, the Flag with name on was wrapped around pole

Partner

8/10

Excellent

01 Mar 2026

Margie

This is a great location in the pedestrian zone. The basic but comfortable room was clean and quiet. Two things to note; there is no traditional front desk. You enter through the Starbucks and have codes for the elevator and your room. This was not a problem for us. Also you cannot drink the water in the room. The water does smell sometimes giving the bathroom a peculiar odor. I don't know if this is a common thing in the old town. It was my first visit.

Partner

8/10

Excellent

28 Feb 2026

Selina

Room was massive, well presented with excellent amenities. Comfortable bed and gorgeous massive bathroom. Brilliant location too.

Partner

10/10

Exceptional

23 Feb 2026

Richard Bryan

We had a very nice stay at the Melior. To help prevent confusion for others, you enter the Starbucks and just before the counter, there is a small desk and elevator. That is how you access the hotel. They send you a code for all the doors and elevator prior to arrival. The staff was very courteous and breakfast is provided daily by ordering online… all Starbucks items. They deliver to your room or you can have your breakfast is the Starbucks. The location is great with a short walk to the bus station and everything in Valletta easily accessible. We had no issues with noise even as the Carnival was occurring during our stay. The only downside is that I felt it could be cleaner, but I am very picky about cleanliness, so maybe it is just me. Otherwise great stay.

Partner

8/10

Excellent

18 Feb 2026

Christopher

Location was excellent, although very dificult to find as the enterance is via a lift located at the rear of a Star Bucks. Entrance is by code as reception is unmaned most of the time. Room was very clean on arrival. The included breakfast is either at a, very nice, cafe 10 minutes away or 'In-Room' which is delivered from the Star Bucks below. The few staff we did see - delivering breakfast or in passing - were very friendly and polite.

Partner

10/10

Exceptional

13 Feb 2026

Brendan

Great value

8/10

Excellent

11 Feb 2026

Malcolm

I had a leaking fridge when I arrived but that was dealt with by the second day. Otherwise, the room was spotless and perfect to my needs.
You don't have much interaction with staff due to the way the hotel is accessed (it's within a Starbucks). The reception desk was never manned and the only staff I saw were the cleaners who were friendly, and a Starbucks staff member who showed me to my room on arrival.

Self

10/10

Exceptional

05 Feb 2026

John

Polite & very helpful staff. Great service. Very clean and well maintained rooms. Ideal location for staying in Valletta.

Leisure

10/10

Exceptional

02 Feb 2026

Emma

Clean room, friendly staff, great location.

Business_and_leisure Family

8/10

Excellent

28 Jan 2026

Nicola

Clean, comfortable, compact room
Friendly staff who were very helpful. They offered to hold our bags for us until time to leave
Would recommend the Starbucks delivery breakfast over Charles and Ron cafe down the road. Much better selection and the Cafe options were limited and you were not made to feel particularly welcome.
Entry via Starbucks
Fab location in Valletta to explore Malta

Leisure Partner

2/10

Poor

26 Jan 2026

Wai Man

I had a very disappointing stay due to multiple unresolved issues with the room. The TV would suddenly turn on by itself with sound only but black screen, even when it had not been switched on. On top of that, the power kept cutting off in the middle of the night randomly, which was extremely disruptive and uncomfortable.

I reported these problems to the staff multiple times, but each time they insisted there were no issues with the room. I requested a room change due to the ongoing problems, but I was told that no rooms were available. However, it was frustrating that on the morning of my checkout, they offered me another room—far too late to be of any help.

Overall, the lack of proper investigation, poor handling of complaints, and delayed response made this a very unpleasant experience. I would not recommend staying here, unless you want to get scared during midnight.

10/10

Exceptional

01 Dec 2025

Dan

Room was spacious and clean, I would have preferred a double but twin was fine and didn't interfere with my sleep.

Bathroom was modern with a Rainfall ceiling mounted shower head.

There was a Nespresso machine and fridge for making coffee and storing drinks and snacks.

Located near the parliament building and a plethora of eateries and sights.

Leisure

6/10

Pleasant

30 Nov 2025

Laureen

The main reason why one selects a hotel is the service. While the Melior is a nice hotel in a great location, the service is lacking. Reception is rarely manned (one day in five) and I found it impossible to contact them by phone, either by my phone or the internal landline. Apparently, Reservations do not work the weekends. To be uncontactable for nearly 30% of the time is unfathomable. This made checking in very hard.

Leisure Self

10/10

Exceptional

29 Nov 2025

Norbert

Prime location, easy access. Great and timely communication. Very clean and comfortable room. Great place to stay when in Valetta.

Partner

4/10

Poor

25 Nov 2025

Pamela

The locotion was not marked the enterance was within a busy coffee shop which I found accidentally when I went up and down the street to find 300 this was not mentioned prior to stay
Staffed by coffee shop staff
Only access by lift within the shop where you have to have code very complicated
Room very spacious needs little tlc but fine
Nice location
Would worry about fire safety as no stairs should be flagged up

Friends_and_family Family

6/10

Pleasant

21 Nov 2025

Mia

Room was ok bathroom had nice amenities
Problem with elevator code not working and subsequently also room code keypad malfunction. Annoying because there is no front desk and it isn’t always attended.

10/10

Exceptional

08 Nov 2025

Lesley

Loved it

10/10

Exceptional

05 Nov 2025

MICHAEL

spotless room! friendly service! No real lobby, but doesnt matter.

Business_and_leisure Friends

8/10

Excellent

05 Nov 2025

Sarah

The apartment was fantastic, having a separate sitting area and kitchen was perfect for us. Lots of plugs, tv and excellent shower. Loved the balcony. The only minor issue was it’s in a pedestrianised street, so it was a walk uphill with suitcases to access the hotel and our airport transport. But it was a small price to pay. Staff were smashing and the location is brilliant

Leisure Family

10/10

Exceptional

31 Oct 2025

Sarah Elizabeth

Staff were very welcoming and helpful the entire time we were staying. The room was clean. Great location

Leisure Partner

10/10

Exceptional

10 Oct 2025

Kevin Mark

Very lovely staff and clean, spacious facilities. Great location.

Leisure Partner

10/10

Exceptional

08 Oct 2025

DENHAM

Perfect location , a bit quirky entrance in a Starbucks but that added to the charm.
Great room, spacious and clean.
Highly recommended...

Leisure

10/10

Exceptional

08 Oct 2025

Donna

Transportation problematic.

10/10

Exceptional

08 Oct 2025

Donna

All Good! Location problematic for public, or private transportation.

10/10

Exceptional

03 Oct 2025

Edward

The pedestrian mall where it is situated is a great evening hangout with restaurants and street entertainment.

Leisure Friends

10/10

Exceptional

01 Oct 2025

Keith

Good menu

Leisure Partner

10/10

Exceptional

29 Sep 2025

Tina

The decor was super cute..breakfast was amazing

Leisure Family

10/10

Exceptional

28 Sep 2025

Claudie

Great room, very pleasant

8/10

Excellent

20 Sep 2025

Lois

Hotel was clean, staff friendly and helpful. Location was good but the experience was let down by lack of access information by the booking agent who failed to give adequate information about access, or provisions for late arrival. Our flight was delayed and there was no way to communicate with anyone re access to the hotel after Starbucks closed at 11pm. We were not informed prior to departure from London that access to the hotel was via Starbucks or that there was a 24-hour presence. The phone number provided online cut out and no answer service was initiated.
Now I know the above processes, I’d be happy to use the hotel again but it caused a lot of stress initially.

Leisure Family

8/10

Excellent

20 Sep 2025

Michael

Bedding was good. Towels were pretty rough. Could use new ones. Check in was terrible. Missing instructions and codes.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Meryl

We absolutely loved staying. What made it so wonderful was the exceptional staff! They were super helpful, friendly and nothing was of any trouble. The staff wanted to ensure we had a great stay and they did. Thank you team Melior.

10/10

Exceptional

07 Sep 2025

Margaret

in the central area of Valletta , all attractions are within walking distance, very safe

Leisure Self

10/10

Exceptional

31 Aug 2025

Maria

The breakfast is included and it’s very big. The property AC works more than fine and the beds are super comfortable. The bathroom is big and it’s spacious. The customer service is far beyond than good!!

Leisure Family

10/10

Exceptional

02 Aug 2025

Verena

Staff were able to let me into room earlier than check in time and very lovely overall, took great care with all things including keeping rooms clean and keeping bags for me after check out. Has lovely toiletries and hairdryer, iron and ironing board, fridge all available. Starbucks literally underneath it is amazing!

Leisure Self

10/10

Exceptional

15 Jul 2025

Roaqah

Absolutely lovely, friendly, clean and spacious. I will most definitely recommended this place to stay to all my friends and colleagues

8/10

Excellent

14 Jul 2025

Rebecca

Hotel situated perfectly, staff very friendly and helpful

Leisure Partner

8/10

Excellent

14 Jul 2025

Laura

A good, very clean 3* hotel with helpful staff, in an excellent location. The price was low for central Valletta. The suite does not have a functioning balcony despite a photo showing a balcony with a table and chair on the Melior website! However the location was so good it made up for this deception. The suite was huge and the bed was comfortable. My shower flooded and the first morning, but the water trap was fixed efficiently and it did not flood again. It’s inside the Starbucks accessed by an elevator with a security code near the cash register. There is a reception “podium” which is staffed infrequently- this is not a hotel where you can head to reception with questions or for help making reservations.

Leisure Self

10/10

Exceptional

06 Jul 2025

Christopher

The location is great and my room was clean and comfortable.
The two staff members I saw were helpful and friendly.
You order breakfast in your room from a checklist. It was basic, but that wasn’t a problem for me.

Leisure Self

10/10

Exceptional

02 Jul 2025

Darren

The room i had (duplex suite) was larger than I expected, i very impressed. It clean and very well appointed. Access was easy through a Starbucks and to a private elevator for hotel guests. I found the location perfect for walking around the old town of Valletta and seeing the sights. Although the street where the hotel is located doesn't allow vehicles it was only a 4/5 minutes walk from the taxi drop off opposite the Triton Fountain public square and the city's bus station..
Even though it's location is in a busy part of Valletta you don't hear the noise at all .
The rooms come with muti regional plug sockets so you don't to bring an adaptor for your UK appliances such as to use your UK phone charger.
I found the staff to be very polite, friendly and a credit to the hotel.
For a 3* hotel I was beyond impressed..and would gladly stay there again in a heartbeat

Leisure Self

10/10

Exceptional

19 Jun 2025

Joanne

Great place to stay in the heart of Valletta the staff are attentive and the room we had was large roomy and extremely clean!

Leisure Partner

6/10

Pleasant

18 Jun 2025

Richard

Check is inside Starbucks. Have to phone for someone to come and check you in and give you codes for the elevator, and your room. Duplex suite has a double bed on a mezzanine as well as a Murphy bed in the lobby. Bathroom has two super shallow sinks that splash everywhere, a towel rail as far away from the sinks as possible and only one hook for towels and dressing gowns. Kitchen is a microwave, sink and fridge. There is a coffee machine and a knackered kettle. There is a round dining table and four chairs but not much area to relax in - a day bed wedged under the stairs and one armchair in a corner. The room has a traditional Maltese balcony, but that’s locked off so you can look at it but not use it. Despite being on a busy shopping street the room was quiet.

Leisure Partner

8/10

Excellent

14 Jun 2025

Kirsty

Lovely and spacious room. Very clean. Breakfast provided by Starbucks every morning, worked well. Great location.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Daniel

Great staff very friendly. Close to transportation. Clean.

Leisure Family

8/10

Excellent

08 Jun 2025

Ye

Great location, but some challenges

The lack of a full time receptionist is a bit daunting ( closes at 7 pm), and we rarely saw anyone at the desk. However the staff at Starbucks were helpful ( they close at 11 pm). Communication by email was extremely slow. We asked about laundry and it took a day to reply that they don’t do laundry. Then we asked for an airport transfer as their website said they offered this and they said they didn’t. We got a small room and the shower leaked so much that we had to place towels against the door to prevent flooding the floor. The elevator and room numbers were confusing. Room 302 is on the fifth floor. They should try and number the rooms based on your floor number for clarity. The beds are hard and I had to sleep on extra blankets to get comfort as I have sciatica. We had a courtyard room so it was very quiet. The air conditioner is very powerful. The room can be freezing in a few minutes. Great location in the heart of the old city. Great grocery shop two blocks away as well as a laundry mat. To get an uber to the airport, you need to walk several blocks to a meeting place near the bus depot. Difficult to coordinate as they are not allowed in the roads around the depot. Do some reconnaissance a day before to figure out a meeting place. Travel light. Don’t bring big pieces of luggage.

Friends_and_family Family

2/10

Poor

05 Jun 2025

Cydney

This was the worst hotel experience I’ve ever had. I would give zero stars if I could. The room was filthy dirty. There were spiders, mold, smears of brown in the bathroom next to the toilet paper, hair on the floor, dead bugs smashed against walls and ceilings. The room was not cleaned whatsoever. When I brought this to the hotel staff’s attention, they informed me that it could not be cleaned until the next day, meaning I would have to sleep in a dirty room. The staff refused to contact the manager and didn’t even know when the manager would be at the property or reachable. There is no real receptionist, you have to call a number that is sitting on the desk in the middle of a Starbucks and every time a different employee answers (one time a starbucks employee answered. She was very nice and was the only person that seemed like she cared that our vacation was ruined.) They refused to give me a refund after not even giving me a clean room. They lied to Expedia and said that the employee inspected our room and found it to be clean. He did not as when he came to investigate he agreed it was dirty and needed to be cleaned. Do not stay here.

Leisure Family

10/10

Exceptional

16 May 2025

Mark

Good value, modern, central hotel

Great, centrally located, hotel. All main sites within walking distance as is the port if you want to venture further afield. Room was fairly small but clean, modern, and well equipped. Breakfast was provided by Starbucks (which is directly below the hotel) and was varied and fresh. Bed was very comfortable. Good value overall.

Self

8/10

Excellent

14 May 2025

Christine

Gorgeous suite - strange check in

The suite was absolutely gorgeous, bed was very comfortable and the shower was amazing however the floor needed cleaned. The check in process was quite strange, check in was inside a Starbucks and no one was at reception. Unfortunately the codes required for the lift and room didn’t come through to us properly. We were able to get assistance by phoning the hotel.

Partner

10/10

Exceptional

12 Apr 2025

Marie

Excellent Property!

Room 304 was WOW, so nice on a floor all its own! So quiet. Room was very spacious with great bathroom, plugs for all the electronics we travel with. Super convenient location! A unique property with a Starbucks right downstairs!

Partner

10/10

Exceptional

10 Apr 2025

Tina

The Melior is conveniently placed for Valetta and a few minutes walk to the bus station. Even though its on the main thoroughfare, its quiet.
The breakfastwas delivered from Starbucks and was plentiful. However, for 3 out of 4 days they had no gluten free options available. Which meant we had to find a gluten free option outside.

10/10

Exceptional

30 Mar 2025

Melinda

Wonderful stay. Right in the center of town. You can walk to the shops and ferries and more. Would stay here again. Loved the two bedroom set up with the Murphy bed. Excellent for a small family. Very safe.

Leisure Family

10/10

Exceptional

20 Mar 2025

Frederick

Where to begin. Being our first visit to Valletta, this hotel was not easy to find. However, the local people are, as you will find extremely helpful and guided me to the entrance, situated in Starbucks cafe ! No keys or cards - a key code is given by email which works for the lift, room door and free safe.
The room is huge - the bathroom also big and well equipped. Huge TV with multi channels, fridge, tea and coffee making machine - I cannot fault this hotel in any way at all. This was perfect for a city trip.
Breakfast which we opted for - fill in a form each day in your room - have the breakfast either in your room or in Starbucks (which we did). The staff there were brilliant and friendly. 10/10 !
This boutique hotel is situated right on the middle of Valetta, near the city gate - and bus terminal which we used several times. Cost effective and efficient.
We opted to stay in Malta for a week which was just right. There is lots to do and see - and buying a guide book was essential.
Choice of restaurants in Valetta - just too many to choose from and all were excellent.
In summary - Malta is a brilliant place to visit and this hotel made the entire trip an unforgettable positive experience.
Thank you.

Leisure Partner

8/10

Excellent

10 Mar 2025

Verified traveler

Great hotel for Valletta stay

Great location, nice room and a good size. Great breakfast.
Slight issue with checking in

Partner

8/10

Excellent

24 Feb 2025

Rayife

Liked the location and the size of the room. Easy access to public transport, shops and restaurants. Difficult to locate as it was above Starbucks which we didn’t know until we had to ask around to find it.

10/10

Exceptional

12 Jan 2025

Eric

Beautiful rooms, clean, comfortable. Breakfast provided by Starbucks. We really enjoyed our stay. The suite was very spacious

Leisure Friends

6/10

Pleasant

03 Jan 2025

Akshay

Pros - the location is bang on - right on republic street where the action is. The hotel has Starbucks on ground floor - which acts as their restaurant for breakfast etc as well.

Cons:
1) While Starbucks is convenient - it also brings in lots of traffic/visitors. So the entry is always full of people.
2) There is no on-site manager assistance at all times. There is a booth for someone to check you in - you have to dial in a number to call this on duty person. Can be quite a bit of wait to check in and also to get any other thing taken care of relative to room issues etc.
3) The rooms are nice and comfortable. We had a duplex room - so was spacious - with Tea, Coffee, Mini fridge, Kitchenette etc.
4) The Starbucks staff is very cordial and accommodating
5) The breakfast options are limited to what Starbucks can offer(Sandwich, Juice, Coffee/Tea, Fruit and Water)

Leisure Family

10/10

Exceptional

18 Dec 2024

Catherine

Perfection

From when we checked in to when we checked out was excellent, I couldn't fault it. We had a spacious apartment with with a pulldown bed and a separate bedroo. The hotel is right on Republic street right on the centre of everything, museums, restaurants and shops all on your doorstep. The apartment was a 2 story apartment, all mod cons . For breakfast, I filled out a breakfast card, plenty of choices and delivered directly to our apartment with a smile. Nothing was too much trouble, we left our luggage there free of charge after we checked out. Staff were great. Apartment was spotless and we had a balcony overlooking the street which surprising was quite. A Spar supermarket was minutes away. A lovely strong shower with lovely bathroom products, also slippers & bathrobe. I will stay there again the next time II'm in Valetta.

Friends_and_family Family

10/10

Exceptional

16 Dec 2024

Pavla

Everything was wonderful. Excellent location, modern updated rooms with 2 tv, slippers, bathrobes, breakfast in the room was awesome. Would definitely recommend. Honestly I don’t understand how anyone could complain about anything. Yes, you do go through Starbucks to get to the elevator but so what? You are in old town of Valletta with old buildings, come on. For us -5 star experience! Hope we get to come back. Keep doing what you are doing you are doing it right!

Leisure Family

10/10

Exceptional

16 Nov 2024

Stephany

Awesome stay

Business Self

8/10

Excellent

16 Nov 2024

Frederick George Edward

Convenient and comfortable with generous breakfast options

Leisure Partner

6/10

Pleasant

30 Oct 2024

vincent

The hotel is central on Republic St. very close to bus terminal. It is safe. But you enter thru a Starbucks cafe no real lobby. Elevator with code to side and usually no staff manning the kiosk. Takes contactless entry too far. Everything is very modern, no Maltese charm what so ever ! Could have been in Korea or Japan - maybe that was what they were trying for. Sound carried from room to room and hall - especially modern chairs which scraped noisily on floor. Bathroom good shower, stone sink pretty but too shallow and no small washcloths. Just one water bottle a day with water just enough for coffee machine and teeth brushing. Had to buy water for exploring. Staff when contact helpful and pleasant but mostly there to clean and serve breakfast. Would not recommend to anyone over 40.

Leisure Friends

4/10

Poor

13 Oct 2024

Gerard

Keep your promise

Good central location, but challenging to find, nobody at desk when we eventually found it inside a Starbucks coffee house, breakfast supposed to be included but as we were leaving early, they stated we could have a cold breakfast sent up our room the night before, never materialised!
Sorry guys but won't be back

Partner

8/10

Excellent

11 Oct 2024

Carla

The hotel was amazing. Great location and walkable yo everything. Staff were very helpful. Thank you yo Abraham! Breakfast was good but staff need to work on getting the orders correct upon delivery.

10/10

Exceptional

10 Oct 2024

Domenico

The property was in a great location. Walking distance to attractions, transit stores and restaurants. The rooms were beautiful and spacious with stairs to a loft where the bedroom was. A bit of a walk at night to get to the bathroom but I'm not complaining. Breakfast was included and delivered to the room at the time of your choice. The staff was very helpful and a special shout out to Abeesh went out of his way to make our stay comfortable.

10/10

Exceptional

29 Sep 2024

Shelly

Checked in very late for one night. Room was nice and hotels was quiet and central.

Partner

10/10

Exceptional

24 Sep 2024

Donald

Stayed in a duplex room overlooking Republic Street. Absolutely fantastic accommodation and equally fantastic location. Highly recommended, with only a minor complaint, the hotel was difficult to find on arrival as the street is pedestrianised and the entrance is accessed through Starbucks with no sign or street number. Otherwise perfect.

10/10

Exceptional

23 Sep 2024

Robert

The Hotel couldn't be better situated for principal attractions. Room was well appointed, equipped and comfortable. I particularly liked the selection of toiletries and in dispensers, rather than mean little sachets. [Sealant in shower could do with replacing & shower head could do with a descaling - but these NOT off-cuttingly bad].

Breakfast pre-ordered the night before via a selection card and delivered to room promptly at time selected.

Entrance is via a Starbucks coffee shop & it's not immediately clear that's the case.

My sole issue is with pre-arrival communication. On booking they advise a QR code is sent 24hrs before arrival to self check in. It never arrived. When enquiries 1st made, it was now to be sent on day of check/in. Nope! Even when another contact was made, the agent insisted there were self checkin desks - there's not! It was only when my kind taxi driver made a phone call on the way there, that this changed to there being an agent at a kiosk. The agent was actually very good. However, misinformation causes anxiety - especially in these days of fake profiles.
I suggest the Hotel sorts out its system, its website & chatbot to provide greater clarity.

All that said: I would recommend a stay here anytime

Leisure Self

6/10

Pleasant

21 Sep 2024

Verified traveler

Excellent location but unsure it's value for money

We stayed 3 nights at this hotel - which is accessed via the Starbucks (not clear nor any instructions provided). It has an excellent location for visiting Valletta. There is a small front desk however it is rarely manned - you have to alert the Starbucks staff or call the number on the sign. The rooms were clean and well appointed however we had paid for a premium double however this is not the room we were provided with (at least per the description on the website), with the window facing straight into other buildings, on the first floor.

Partner

10/10

Exceptional

18 Sep 2024

Philippe

Very well located within walking distance of everything. However, access by cab or car is a little difficult as the hotel is located on a pedestrian street.

Leisure Partner

8/10

Excellent

12 Sep 2024

Sharon

Hotel is in a great location in Valletta. There is no concierge present and the numbers to call are not answered but staff at Starbucks can usually get you assistance. The duplex room is large and very nice.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Rebecca

Was met by a wonderful member of staff on our arrival and looked ater us during our stay. Fantastic rooms, and luxurious. Location is key here and sound proofing amazing!breakfast was epic and all from starbarcks, great choice of food!!!

Friends_and_family Family

10/10

Exceptional

27 Aug 2024

Philip

Good central locality

Leisure Partner

10/10

Exceptional

30 May 2024

Robert

The hotel and staff were really nice, especially Abi. So polite and helpful! Was disappointed that they didn't send the check in instructions like they said they would after we repeatedly messaged, emailed and called.

Leisure

8/10

Excellent

11 May 2024

KEITH

More serviced rooms than hotel. No or limited staff. No vehicular access to hotel as on pedestrian only street. Room spacious and comfortable and Starbucks breakfast delivered to room was of good quality. Ideal situation on Main Street and short walk from bus station.

Leisure Self

8/10

Excellent

07 May 2024

Dennis

Our room was clean and spacious. Good variety of breakfast items. Front desk staff was very nice but rarely available. Bathroom flooded every time we used the shower. Hair dryer stopped working the first morning and after three days we still didn't get a replacement. I think the hotel is nice and a good value, but lack of desk staff could be an issue if there was a serious problem.

Leisure Family