Urban Hotel The Golden Stork

Netherlands , The Hague
Rijswijk, Volmerlaan, 7
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75 reviews shown

6/10

Pleasant

15 Feb 2026

Jake

The fridge and heater in my room didn’t work. Blankets smelt musky and a little of urine.
The water went cold about 5 minutes into the shower and no matter how much I played with the temperature, it was ice cold.
The keycard stopped working twice, had to get reception to fix it.

Can’t really fault them for the guests that were loud, yelling and carrying on until 4am or whoever took my food from the kitchen, unfortunately just added to experience.

Location was good, most of the staff were friendly.

Leisure Self

8/10

Excellent

16 Dec 2025

Goksel

The price was reasonable. I would stay again.

4/10

Poor

27 Nov 2025

Rhiain

I was extremely disappointed with my stay at this hotel. The room was freezing cold, and there was no working heating available throughout my visit. Instead of fixing the issue, the only solution offered was giving me two duvets, which did little to make the room comfortable or warm enough to sleep properly. I only received a portable heater on my third night staying.

On top of that, the cleanliness was unacceptable. The kettle provided in the room was mouldy, which made me question the overall hygiene standards of the hotel.

Unfortunately, my experience was far below expectations, and I cannot recommend staying here.

I will say that staff were nice and polite outwith dealing with these issues.

Leisure Self

4/10

Poor

04 Oct 2025

Ian

Frequently there was no soap or toilet paper in the bathroom. The bathroom floor is always wet from the shower. Roommates very inconsiderate, talking loudly and watching movies out loud until past 2:00 AM and also I think they were smoking in the room. Very good location though, right on tram and bus lines and near some restaurants. Also close to the Rijswijk train station.

Leisure Self

4/10

Poor

17 Sep 2025

Christiana

The mattress was dirty the pillow and duvet stinky, I had to fit on the pillow duvet cover myself which was clean at least. I shared the room with 6 guests and one was rude unpleasant to be around.

Leisure Self

10/10

Exceptional

24 Aug 2025

Joshua

Will stay here again in November

Leisure Self

6/10

Pleasant

30 Jul 2025

Elvis Owusu

Room was too hot without Fan or AC.

Leisure

8/10

Excellent

27 Jun 2025

Verified traveler

Friendly staff, enough space for parking and good price, had a nice dinner at the hotel's restaurant

Partner

6/10

Pleasant

21 Jun 2025

Rena

sometimes no hot water in shower after a roommate uses the shower

Leisure Self

10/10

Exceptional

13 Jun 2025

Kenji

Clean, Kind, Quiet, Fasshionable

Business_and_leisure Self

10/10

Exceptional

05 Jun 2025

LUIZ

Very good

Leisure Self

8/10

Excellent

03 Jun 2025

Linda

Room was clean, sparse amount of furniture but seemed eco friendly. I liked the walls a lot!

Friends_and_family Family

8/10

Excellent

20 May 2025

ian

Nice stay.

Pleasant receptionist and easy check in. en suite bathroom clean, bunk as expected. bar and restaurant staff pleasant and facilities good.

Self

8/10

Excellent

19 May 2025

Verified traveler

Sketchy area

Partner

6/10

Pleasant

22 Apr 2025

Jenna

Far away from the city and hotel was less clean than I hoped it would be.

Leisure Partner

2/10

Poor

15 Apr 2025

Alexandro

Terrible Experience – Unsafe and Unprofessional

This was one of the worst hotel stays we’ve ever had. There was no hot water in our room, and when we reported it, the staff told us to wait until the next day for it to be fixed — as if going without a shower was acceptable. They refused to move us to another room and instead sent us to a different room just to take a shower. Completely inconvenient and unacceptable, especially with children.

Even worse, there was an uncovered electrical wire in the kids’ bed. This is a serious safety hazard, and the fact that the room was made available in that condition is alarming and shows a complete lack of care for guest safety. You can see it clearly in the photos attached to this review.

On top of that, the condition of the room itself was poor. The ceiling was dirty and looked like it was either mid-renovation or in desperate need of one. It gave the room a neglected, unpleasant feeling — again, you can see this in the photos. It’s clear that maintenance and cleanliness are not a priority here.

To make matters worse, they tried to overcharge us for breakfast — the price was clearly listed as lower on the app, and they acted like it was our problem to solve. When we did have breakfast, it was well below the standard you’d expect for the price — very limited and poor quality.

This hotel is unprofessional, unsafe, and not worth the money. We will absolutely not be returning, and I strongly recommend others look elsewhere.

Friends_and_family Family

10/10

Exceptional

25 Feb 2025

Silver

The staff was really nice and it was a nice room. Very quiet.

Business Self

10/10

Exceptional

17 Feb 2025

Elizabet

Is was good

Friends_and_family Family

8/10

Excellent

16 Oct 2024

Jill

Good budget stay

Not very soundproof for rooms. A bit removed from Utrecht centre but that’s not always a drawback. Close to transportation options. Good option for a budget

Partner

8/10

Excellent

02 Aug 2024

Carl Andreas

The hotel was nice and was in a good area.

Leisure

10/10

Exceptional

31 Jul 2024

David

Great budget stay, spitting distance from the city

I was in a double bedroom quite large, I believe an upgrade.
The hotel is well located and easy to get to from the city centre. The hotel staff were pleasant and check-in was easy.
The bedroom was excellent, though I'd be interested to know how warm it is in the winter? The windows were well sealed which kept the temperature at night to a minimum.
Bathroom was great for what I needed.
Would stop again!

Self

8/10

Excellent

18 Jul 2024

Jamie

Nice, functional room with all the necessary amenities. There is a lot of chipboard, which I find an odd design choice, but that's a personal preference. The location is good with a tram stop just across the road and easy access to the centre of town. A few good local restaurants.

Business_and_leisure Friends

2/10

Poor

04 Jul 2024

Edo

Doccia fredda e non riparata.
Spazio per vestiti e altro limitatissima.
Bisogna migliorare il poco spazio in camera.
Personale alla ricezione femminile molto gentile, maaschile arrogante e supponente.

Leisure Friends

10/10

Exceptional

27 Jun 2024

Jordan

My stay at the golden stork was great. The hotel was clean, the staff were friendly and patient too. Due to the time of year (summer) it was incredibly hot in the hotel, and the ventilation of the room was unfortunately not good. The staff kindly provided a fan, however it didn’t work. Nonetheless the room was great in all other aspects- the bed was comfy, the desk was convenient for work, the shower was great, and I felt safe and comfortable there. The area is mostly industrious, however there are tram stations nearby to get to The Hague or other places.

Business_and_leisure Self

10/10

Exceptional

06 Jun 2024

NAEEM

The hotel was awesome

Business_and_leisure Family_with_children

10/10

Exceptional

26 May 2024

Charlie

Enjoyed our stay

8/10

Excellent

25 May 2024

Richard

Fairly basic hotel and facilities, with good reception staff in a decent area. Tram stops in the immediate vicinity. The style and decor inside won’t be for everyone, but the hotel provided excellent value for money.

Leisure Friends

8/10

Excellent

22 May 2024

Helen

Friendly staff and handy laundry facilities. The hotel restaurant that already had limited choices had several items not available when we went there and the food was very mediocre. We couldn’t find anywhere else nearby so ate in nearby Delft or Den Haag while staying at this hotel.

Leisure Partner

2/10

Poor

08 May 2024

Michael

Bed bugs in the beds, washroom has no ventilation and smelled like piss even though they \"cleaned\" it. Window glass was broken and was tapped up instead of being replaced. Elevators jam and sound like they are ready to fall apart. Bed frame was just a bunch of corkboard nailed together, was wobbly and not secure. Mattresses wasn't comfortable and had beg bugs, disgusting establishment.

Leisure Self

8/10

Excellent

07 May 2024

Pharrell

Decent

Leisure Self

10/10

Exceptional

02 May 2024

Manal

Good

6/10

Pleasant

28 Apr 2024

Alfredo

The hotel is nice, clean, and convenient with respect to price and location. The problem with my stay was that the shower in the morning was freezing cold, which ruined the whole experience.

Business

10/10

Exceptional

20 Apr 2024

Mark

Friendly staff. Room met all my needs for a 1-night stay

Leisure Self

2/10

Poor

20 Mar 2024

MICHAEL

Golden Stork recollections.

Very concerned about the fire safety with so much wooden boarding everywhere. The bed clean but strangely constructed on the boards. Single mattresses parted during the night wedging me in between and leaving me sleeping on the wood base. The room contents were sparse, empty fridg, yes a kettle! Hanging clothes rail is awkward to access and crack your head on it whilst climbing onto the wooden bed base framework to hang garments. I was concerned about the fire safety protection and precautions given the amount of bare wooden boarding around the place. Cannot recommend the hotel too highly.

Self

8/10

Excellent

10 Mar 2024

Anna Zoe

Positive: I liked the common rooms with sofas and coffee machines on every level and the general simple design of the hotel. The staff was very kind, check-in and check-out were very fast, our rooms were relatively clean and provided enough for what we had booked, rooms were cleaned on both days, easy to reach tram transport to den Haag station nearby within less than a 2 min walk, big beds and large windows, 24 hour reception service, fair prices in comparison to others.

Negative: Some areas in the room and hotel require a bit of renovation, the showers don't have a door or curtain, so water lands outside of the shower, the area is a bit dead and doesn't seem very safe at night alone.

Leisure Friends

10/10

Exceptional

02 Jan 2024

Jovanis

Cozy hotel, friendly and professional staff.

Leisure Self

6/10

Pleasant

07 Nov 2023

Simon

Student accomodation vibe

Rooms are very basic, like being a student. No TV or suitable seating, but then again ceiling is patched up concrete. Floors and bathroom needed cleaning and hot water was enough for one quick shower. On the plus side, hotel was cheap and there was parking. Very convenient to get tram or train to; The Hague (Den Haag), Rotterdam and/ or Delft, which looked cute!

Partner

8/10

Excellent

13 Oct 2023

Rositsa

Miss

Over all it wasn’t a bad experience, but I kinda expected more from my actual room.
The staff was really helpful and I really enjoyed having my meals at the cafe/restaurant downstairs. At that time I was there they only offered limited choice and closed at 11:00 am but I was quite pleased with my breakfast.It definitely has a lot of potential.

Self

4/10

Poor

03 Jul 2023

shayne

Staff was friendly is about the only good thing i can say, room was disgusting with marks all over walls, floor was covered in stains, ceiling was just bare concrete with drill holes all over it, no amenties or anything to do near the hotel which was basically in a ghost town with empty office blocks lining the roads. Hotel did have restaurant but it was very basic and only served pizza

10/10

Exceptional

03 Jul 2023

Shirley

Surprisingly good stay

This hotel had changed names eunce we had booked so it was a little tricky finding it. Our room was massive, clean and comfortable. The bath room was spacious too. The finish of the hotel had that industrious looks, which was O.K. No T.V. in the room, which did not bother us. The area is a little run down but a lovely Turkish restaurant just up the road. We tive this 8/10.

Partner

10/10

Exceptional

26 Nov 2025

Francesco

Stanza ottima, personale gentile

4/10

Poor

21 Nov 2025

Lotti

What can I say. It's cheap, but really, should it be this cold? And should the private bathroom be this smelly (of molds)?

The receptionist was really helpfull and friendly though.

Business

8/10

Excellent

19 Nov 2025

Jean-françois

Auberge relativement correct, les lits type capsules sont bien confortable et plutôt propre malgré les décors rudimentaires. L’hôtel ne propose pas de petit déjeuner, mais c’est un restaurant situé juste à côté. Le hic : Mon casier etait squatté par un client qui semble être la depuis des mois. Et po

4/10

Poor

08 Nov 2025

aki

It wast so clean

2/10

Poor

12 Oct 2025

Marek

Personeel onvriendelijk, kamer niet klaar om de incheck tijd, word heel veel soft drugs gebruikt in en rond de locatie

Business Self

10/10

Exceptional

11 Oct 2025

Angelina

The comfort room was nice and surprisingly comfortable ✨

Leisure Partner

10/10

Exceptional

30 Sep 2025

Kimberley

Het is niet het mooiste hotel maar wel schoon

Business_and_leisure Partner

6/10

Pleasant

25 Aug 2025

Jantine Marleen

Cheap hotel for if you just need to sleep. But not clean at all. The bin was still full and there was garbage on the floor under the bed, lots of sand on the floor and we found hairs between the bedsheets.. I don't think we'll come again.

Leisure Partner

4/10

Poor

15 Aug 2025

Tilman

Es war zu laut.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Harun

Fürs Übernachten reicht es vollkommen aus.

Leisure Family_with_children

4/10

Poor

10 Aug 2025

Renske

Lawaaiig. Bed is oké. Mindere buurt. Lelijke kamers.

Leisure Family

6/10

Pleasant

08 Aug 2025

Gisèle

Nous avons trouvé notre chambre correct pour le prix. Néanmoins, certains endroits avaient besoin d'un petit coup de plumeau.

Leisure

10/10

Exceptional

07 Aug 2025

Randi

Kult hotell med gode senger

Ikke la deg skremme av rare fargevalg og enkel møblering. God standard på det som er viktig, svært hyggelig betjening og trivelig restaurant. Parkering i bakgården og enkelt å finne.
Anbefales!

Partner

4/10

Poor

24 Jul 2025

Lara Sophie

Es hat nachts um 4 Uhr einer bei uns gekopft

Leisure Partner

8/10

Excellent

22 Jul 2025

Will come back again..

4/10

Poor

20 Jun 2025

Magdalena

Das Zimmer lag zur Straße, leider eine sehr laute Straße. Das Zimmer sehr spartanisch eingerichtet...

Leisure Partner

10/10

Exceptional

20 Jun 2025

jun

房间整洁空调强劲卫生间宽敞前台人员处理也很及时r

Business_and_leisure

10/10

Exceptional

18 Jun 2025

Nadia

Super hyggeligt hotel. Bemærkede dog at der manglede et TV. Alt var rent og pænt.

Friends_and_family Family

2/10

Poor

17 Jun 2025

Sandra

Pochissimo spazio in camera, pulizia pessima, rumorosa, letto scomodo (di compensato) illuminazione scarsa e ambienti comuni squallidi

Leisure Friends

10/10

Exceptional

09 Jun 2025

Prijs kwaliteit verhouding 👌

8/10

Excellent

01 Jun 2025

Ferhat-Atilgan

Grundsätzlich sehr gutes Hotel. Straßenbahn direkt vor der Tür. Nur Kleinigkeiten haben gestört, was aber wahrscheinlich für sehr viele kein Problem darstellen sollte.

Leisure Partner

8/10

Excellent

30 May 2025

meilanie

The staff in reception was super nice and friendly

Business

8/10

Excellent

25 May 2025

D.Esmail

Prijs kwaliteit verhouding is helemaal top

Leisure Partner

6/10

Pleasant

02 May 2025

AYSEGUL ROSA

BUDGET HOSTEL

It is super budget hostel. The staff is amazing, very helpful, but the place is very average. The location is not bad. not close to city center but there is tram station right in the front.

Business

6/10

Pleasant

02 May 2025

Dragan

I paid €128 for one night. The rooms were very large and the office building, which had probably been converted, somehow had a charm of its own. Nevertheless, I really liked it. The people at reception were very friendly and the vending machines were open 24 hours a day :-)
What was less nice was the breakfast at the additional price of 17€ per person. This included coffee in paper cups from a vending machine, mini rolls, which were soft. 2 types of cheese, 3 types of sausage and cold boiled eggs. No fruit, no tomatoes, cucumber or anything similar. There was muesli but no bowl and no yoghurt or at least milk. But the people were friendly and on request they smiled sheepishly and brought the things. But very disappointing for €17.... I could have eaten my fill at the McDonald's opposite for the price...

Leisure Partner

8/10

Excellent

30 Apr 2025

Amer

Voor die prijs, prima hotel

4/10

Poor

24 Apr 2025

Martien

slecht accommodatie.. restaurant heel erg lang wachten op je daghap. Vochtige vloerbedekking slecht plafond. Ruikt muf in de kamer. Uitzicht vreselijk!!!

Business Self

8/10

Excellent

17 Apr 2025

Didier

OK…

Goede prijs/kwaliteit.
Parking voorhanden.
Centraal gelegen voor Den Haag, Delft en Rotterdam bezoeken

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

REMI

good place

Leisure Partner

8/10

Excellent

12 Apr 2025

Alexander

Preis/Leistung sehr gut. Zum Übernachten optimal. Parken top.

Leisure Family

6/10

Pleasant

10 Apr 2025

Johannes

Staff couldn´t cope with check-in for seven people at once.

6/10

Pleasant

31 Mar 2025

Derly

Bien dans l’ensemble
seulement les toilettes n’était pas très propre

Business

6/10

Pleasant

21 Mar 2025

Jürgen

Die Zimmer sind laut, man hört alles. Keine Geraüachdämmung. Duschwand zu kurz, ganze Bad stehen unter Wasser. Matratze auf OSB Gestell. Alles sehr Rustikal.

Business Self

8/10

Excellent

23 Feb 2025

Francisco

Thask

2/10

Poor

23 Feb 2025

Ramon

Absolute Katastrophe, Lüftung fängt nachts das dröhnen an, Heizung funktioniert nicht, Ungeziefer im gesamten Zimmer, die Stehlampe hatte keine Glühbirne, die Zimmertüre lässt einen Alarmton laufen, wenn man diese mit der Chipkarte öffnet, und man bedeckt eine versiffte Matratze mit einer Decke.
Abolut nicht empfehlenswert und eine Zumutung.

Leisure Partner