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Hotel Bahnhof

Zermatt · Switzerland

Bahnhofplatz 54View location

9.0/10Excellent497 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.4/108.4
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.6/109.6
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Bahnhof

Enjoy stunning views from the terrace at Hotel Bahnhof, located in the heart of Zermatt City Centre. Benefit from complimentary Wi-Fi and convenient ski storage. The hotel offers 20 comfortable guestrooms with en suite bathrooms and showers. Additional amenities include express check-in, luggage storage, and a library.

You'll be just steps from the Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, with the Zermatt-Furi Gondola and Zermatt - Furi also nearby.

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With a stay at Hotel Bahnhof in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

Make yourself at home in one of the 20 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include express check-in, luggage storage, and a library.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 7:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    German

    English

    French

Nearby attractions

Zermatt-Matterhorn Ski Paradise 0.1 km / 0.1 mi
Tour Monte Rosa 0.1 km / 0.1 mi
Zermatt Visitor Center 0.1 km / 0.1 mi
Matterhorn Museum 0.6 km / 0.4 mi
St. Mauritius Church 0.6 km / 0.4 mi
Zermatt–Sunnegga Funicular 0.6 km / 0.4 mi
Mountaineers Cemetery 0.6 km / 0.4 mi
Furi Ski Area 0.6 km / 0.4 mi
Kirchbrücke 0.8 km / 0.5 mi
Zermatt-Furi Gondola 1.2 km / 0.8 mi
Forest Fun Park 1.5 km / 0.9 mi
Sunnegga Ski Resort 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 20
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hotel Bahnhof

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Hotel Bahnhof

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory FEMALE ROOMBed in dormitory • FEMALE ROOMBED.FA

    Photos are not available for this room type.

    Hotel Bahnhof

    Bed in dormitory FEMALE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    FEMALE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.FA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel Bahnhof

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Bahnhof

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory PREMIUMBed in dormitory • PREMIUMBED.PI

    Photos are not available for this room type.

    Hotel Bahnhof

    Bed in dormitory PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Bahnhof

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Bahnhof

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Bahnhof

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory BUNK BEDBed in dormitory • BUNK BEDBED.BK

    Photos are not available for this room type.

    Hotel Bahnhof

    Bed in dormitory BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Hotel Bahnhof

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH SHARED BATHROOMSINGLE • WITH SHARED BATHROOMSGL.FH

    Photos are not available for this room type.

    Hotel Bahnhof

    SINGLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Bahnhof

9.0
Excellent
497 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
19 Jul 2026
Victoria
Convenient, clean, good kitchen area. I stayed in the shared female dorm. Each person gets a bunk and a small locker. The room could use curtains around the bunks and places to sit. There’s also only one bathroom, sink, and shower per floor, so that can get tricky. Also maybe this is the paranoid American in me, but the women’s dorm is nearly ground-level, and the huge windows (without screens) are such that if someone wanted to jump in from off the street, they could. That made me a bit uneasy, but maybe that’s not a big concern here.
Self
10/10
Exceptional
18 Jul 2026
Lauren
Loved my stay here! Right next to the train station, easy to walk anywhere from here , and an amazing view of the matterhorn! Staff was so helpful when I was planning which hikes to do and what cable car to take.
Self
10/10
Exceptional
12 Jul 2026
IKSEO
I love the location, clean buildings and good staff. My room’s view was fantastic.
Self
10/10
Exceptional
09 Jul 2026
Brendan
Very pleasant stay. Clean room and helpful staff (although available hours were limited to check-in and check-out times). Great location close to train station, Gornergrat Railway, and the main street. We could see the Matterhorn from our window. We appreciated the shared amenities, from well-equipped kitchen and canteen area to luggage storage we used before check-in to laundry (for a small fee).
Partner
10/10
Exceptional
07 Jul 2026
Jeanine
Room was small but it was exactly what we needed. Clean and offered water.
10/10
Exceptional
06 Jul 2026
Patrick
C'était parfait, je recommande a 100%!
10/10
Exceptional
04 Jul 2026
XIUFEN
Right next to the train station, easy access to everything. Laundry machine is super useful.
10/10
Exceptional
16 Jun 2026
Emma
Perfect Location with Incredibly Friendly Staff! ⭐⭐⭐⭐

I had a wonderful stay at Hotel Bahnhof! The location is unbeatable literally right across from the train station, which made traveling so easy. Despite being so central, I felt very safe, and it was just a short walk to plenty of great restaurants.

The staff truly made the experience special. Everyone was so warm, welcoming, and helpful from check-in to check-out. They went out of their way to make sure I had everything I needed.

Yes, the room was on the smaller side, but it was spotless and well-organized. The bed and bedding, however, were incredibly comfortable.

If you’re looking for a convenient, safe, and cozy place with a personal touch, I highly recommend Hotel Bahnhof. I would definitely stay here again!
Partner
10/10
Exceptional
13 Jun 2026
Samantha
Clean room, useful staff and perfect location
Self
10/10
Exceptional
01 Jun 2026
Ying
very clean, great location
Family
6/10
Pleasant
01 Jun 2026
Gail
A very basic room - only one usable outlet in the room (the other was in the door way, so too high and awkward to use for long) and one in the bathroom. The wardrobe took up a lot of space, so we opened our suitcases one by one and put them away. Small is fine, and awkward outlets are fine, but for Zermatt prices, it was disappointing. Not sure if there are better places at that price (one of the lower prices in town), but Zermatt is great, so maybe worth spending a bit more. On the other hand, the hotel is right across from the train station, so VERY convenient.
Partner
6/10
Pleasant
25 May 2026
Melisa
The hotel is in an excellent location, very convenient to stores and train. The room was small and didn't have ac.
Family
10/10
Exceptional
20 May 2026
Ralph
The staff was very helpful and the location was excellent.
Partner
2/10
Poor
04 May 2026
Sheila
Not recommended
Family
10/10
Exceptional
30 Apr 2026
Sowmya
The mountain view was incredible. The check in staff was very helpful. It is conveniently located across Zermatt Banhof and Gornergrat station. Tons of restaurant options. Highly recommend.
10/10
Exceptional
21 Apr 2026
John
The hotel is in a great location, and the staff were very helpful and friendly.
Partner
8/10
Excellent
18 Apr 2026
Zehui
The room was nice and clean
Friends
10/10
Exceptional
17 Apr 2026
Soongab
It was one of the most memorable hotels during my month-long trip in Europe. The hotel was located just 30 seconds away from the train station, which was very convenient. Although the bathroom and kitchen were shared, they were clean and well-maintained.
Family
10/10
Exceptional
16 Apr 2026
Alan
Terrific front desk staff, very helpful and informative. Room was very clean, shower was super and bed was very comfortable.
My only “complaint” is that there is not a visible sign you can see from the street. But we asked someone at the train station who pointed us in the right direction.
10/10
Exceptional
03 Apr 2026
Penny
A very good hybrid of hotel and hostel. And location just across the road from the train station was perfect when travelling by train with luggage. My single room was simple and basic, with shared bathrooms/toilets, but was clean and comfortable. I had some concerns initially but sharing facilites wasnt problematic. A small balcony with a view (sometimes!) of the majestic Matterhorn was great!
Self
10/10
Exceptional
02 Apr 2026
Dahlia
I was traveling as a solo traveler to Zermatt and was so impressed with Hotel Banhoff! The hotel is directly in front of the SBB train station and directly next to the Gornergrat Mountain Railway train. I was there for two nights and I stayed in the private room with a balcony the first night and the dorm room for the second night. Everything was very clean and organized. There is no lift within the hotel so if you do have luggage you will have to carry it up the stairs. The hotel has a separate ski room where you can store your equipment, a luggage storage room, and a separate kitchen/common room area. Everything was very spacious. The showers were a great size and were very hot so it’s amazing after a long day in the snow. Such an amazing location and was able to walk everywhere. The Mürini Viewpoint was only 16 minutes walk from the hotel, and it was so great walking around and seeing all the fabulous shops and restaurants. The check in process was very easy and I was happy to hear no check out instructions. The staff was so amazing! The front desk lady helped me with getting a plan in order for me to see as much as I can and helped me with any recommendations I asked for. Definitely an amazing stay:))
Self
8/10
Excellent
31 Mar 2026
Dorit
Great location. Nice single room.
Clean. A bit noisy with some many people coming and going but it might have been the weekend.
Self
10/10
Exceptional
17 Mar 2026
CHAOTING
Very closed to the train station all other shops in the street.
Family_with_children
10/10
Exceptional
14 Mar 2026
Geoff
Good ski storage. Excellent kitchen, food prep and eating area. Pitty no oven for those pizza’s though…only microwave . Right opposite the train station and 40 yds to the ski train…and around the corner from the main bars, restaurants … and the co-op..best of all worlds
Self
10/10
Exceptional
12 Mar 2026
David
All as per the description on the site, very clean and high standards in the property
Friends_and_family Family
8/10
Excellent
09 Mar 2026
Susan
The room was clean with a beautiful view from the balcony! No elevator gives you plenty of exercise. The bathrooms are shared.
Partner
10/10
Exceptional
08 Mar 2026
coy
Fun place to stay
Friends
6/10
Pleasant
23 Feb 2026
Margaret
Close to train station - it’s a bunk house/hostel rather than a hotel - OK for an overnight stay shower OK bed was not the best for me personally. But OK for our one night for the Glacier Express. I know accom is at. premium in Zermatt but I will make sure I look closer as to what things are called hotels on our next visit
Partner
10/10
Exceptional
21 Feb 2026
YAN
Clean room and nice staff
Family
10/10
Exceptional
17 Feb 2026
Justine
Great location (right next to train station and close to lifts), kind staff, clean spaces and comfy beds. This was my first time in a hostel style accommodation and I was impressed!
Self
10/10
Exceptional
07 Feb 2026
Therese
Great place to stay in Zermatt!!!
Staff is amazing
Rooms spotless and kitchen spotless
Loved staying there for 12 days
Highly recommend. Next to train station best location
Leisure Self
10/10
Exceptional
07 Feb 2026
Paul
Room was spacious and opened out onto a beautiful view leading up the high street, stairs were a little daunting at first but overall a fantastic place wish we could have stayed there longer!
Leisure Partner
10/10
Exceptional
30 Jan 2026
hema
Spotless rooms . Cozy . Staff were courteous.
Amenities would be great if coffee machine accepts cards .
Leisure Self
10/10
Exceptional
18 Jan 2026
Gillian
Very clean facilities, very friendly staff, late arrival for check in was no problem, luggage storage was very convenient. The location was immediately opposite to the train station and exceptionally quiet. The beds were very comfortable. I highly recommend for solo female travellers.
Self
10/10
Exceptional
17 Jan 2026
Victoria
Very friendly hosts and really warm welcome, great communication via emails and messages.
Room was cosy, clean and had all facilities you would need. Great shower.
Really convenient location right next to the train station so you can jump off the train, drop your bags in your room and start enjoying lovely Zermatt.
Partner
10/10
Exceptional
10 Jan 2026
David
Very professional and helpful staff. Definitely coming back on my next visit.
Leisure Self
10/10
Exceptional
10 Jan 2026
Stephanie
Staff is super nice, great kitchen to use, warm and functional room - and best of all, the location. Right next to the train station!
Self
10/10
Exceptional
10 Jan 2026
Carole
The private room was spacious and comfortable. The room and hotel was very clean. The staff was extremely friendly and accommodating. It was very good value and I would stay there again in a heartbeat.
Self
4/10
Poor
05 Jan 2026
Sojung
The lady at the reception was rude. The toilet was dirty, and the water temperature was so low that I couldn’t take a proper shower. There is also NO LIFT, while the dormitory is in 4th floor. The only positive aspect was the location, as it is close to the station.
10/10
Exceptional
05 Jan 2026
Will
Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel.
10/10
Exceptional
04 Jan 2026
maria venice
Great staff!!! Clean room. Very convenient location. Highly recommended!
Business_and_leisure Partner
10/10
Exceptional
27 Dec 2025
Joshua
This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept.
Leisure Self
10/10
Exceptional
18 Dec 2025
Benjamin
Warm clean room with towels and comfy bed. Bathroom on ground fllor
Partner
10/10
Exceptional
03 Sep 2025
choy
The stay was acceptable.
Friends_and_family Friends
10/10
Exceptional
01 Sep 2025
Verified traveler
The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.
Friends_and_family Friends
10/10
Exceptional
17 Aug 2025
Anna
Hotel Bahnhof exceeded my expectations from the moment i stepped out of the Zermatt station - it was just across the street and so central that you were right on the shopping street and the goats passed it in the morn and afternoon on their trek to the mountains.
I stayed in the hostel portion in a women’s room with 4 sets of bunk beds and I was very happy with my bottom bunk by the window, which had the illusion of privacy and cool air from the window. The facilities are very clean and well maintained, and the kitchen fully equipped for major cooking or in my case, microwave food and kettle for tea. There seemed to be enough showers and toilets to go around and the coin operated washer/dryer was a welcome luxury that other hotels i stayed at didn’t seem to have. The desk clerks were nice and helpful. Overall, it was a great stay.
Leisure Self
8/10
Excellent
14 Aug 2025
Reid
hostel with lots of coming and going and shared kitchen facilities. Too busy to relax in the atmosphere.
Friends_and_family Family
8/10
Excellent
10 Aug 2025
Catherine

Great view!

Lovely front desk welcome, and check in was able to happen early after a long travel day. My room was clean, and my bed was super comfortable. I had a shared bathroom and shower, but it was always impeccably clean and stocked. Water was hot/pressure was great. It was nice having my own sink and vanity in my room, and fresh towels were provided daily. Clear view of the Matterhorn from my little balcony, which was beautiful.

The cons: no lift, and the restaurant noise outside was super intense on my second out of two nights until 11:30pm, and I had to start my hike to Matterhorn base camp early the next morning. That was rough.
Self
10/10
Exceptional
09 Aug 2025
haiying
Beautiful facility and surrounding area, Kitchen is well equipped and maintained . Beds are comfortable.
Leisure Partner
10/10
Exceptional
09 Aug 2025
Ryusuke
Close to station and cheap :)
10/10
Exceptional
03 Aug 2025
Drew
Great location and really friendly staff, would definitely stay again!
Leisure Self
10/10
Exceptional
13 Jul 2025
Jill
This location is excellent and the train station is across the street, (I never heard the train). The green line bus stop is about a 30 second walk, while the heart of downtown is located a couple of minutes from this hotel. The rooms were clean and my hostel bed was configured in such a way that it was very private. I would stay here again!
Leisure Self
8/10
Excellent
18 Jun 2025
Eugene
Very close to the train station but remarkably quiet.
Leisure Family_with_children
6/10
Pleasant
17 Jun 2025
Robert
It was very low-end for the price. Pillows (one each) were basically flat. Mattress was reasonably comfortable. Front desk attendant was great and the cleaning staff were better than many other places more expensive. Maid service every day. No room refrigerator or coffee maker. Both were in a lower level common kitchen where some guests prepared very smelly meals. A cup of coffee costs 2 CHF. Balconies on rooms insecure, allowing anyone with access to the center hall to walk right up too your window or door. This happened to us.
Business
10/10
Exceptional
11 Jun 2025
Victor
Amazing views and comfortable beds. Everything was clean and organized, i have no complaints
8/10
Excellent
10 Jun 2025
Richard
Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.
Leisure
10/10
Exceptional
05 Jun 2025
Jen
Hotel Bahnhof was probably my favorite stay of our entire trip. The location is absolutely spectacular — just steps from the train station and super easy to find. The whole place had a relaxed, welcoming vibe and felt very safe.

It’s thoughtfully set up for travelers, with a well-equipped group kitchen and convenient luggage storage after check-out. These little touches made a big difference.

This was also incredible value for money. I couldn’t be more impressed and would recommend it to anyone visiting the area. A fantastic stay all around!
Friends_and_family Family
8/10
Excellent
02 Jun 2025
Pratik
Pros - Opposite to the main train station & local bus stop.

Cons - No lift, 2 pm check in time, Smart a** staff at reception which can be annoying if you had long travel day.
Leisure Self
10/10
Exceptional
01 Jun 2025
Emi
Excellent location, very clean and great views of the Matterhorn!
Leisure Partner
10/10
Exceptional
30 May 2025
Jeanne
Great job. Great location
Partner
10/10
Exceptional
23 May 2025
michael
Great location. Friendly reception and very clean.
Friends_and_family Family
8/10
Excellent
26 Apr 2025
MARIE YBETH
Very convenient with everything and nice view of Matterhorn from our room.
6/10
Pleasant
25 Apr 2025
NOELA

Place in the snow

Short stay - was aware it was hostel. Ground floor room which was great and windows that open. Was hot inside even though snow outside and no heating operating. Just across the road from the train station. Nothing in Zermatt is far away. Coop store 5 mins away with good selection of ready to eat food. Has communal kitchen which was great for quiet free cuppa. Really helpful reception. It is a hostel so rooms are tiny as is bathroom however shower is hugh with good water flow
Partner
10/10
Exceptional
24 Apr 2025
Kathleen
Beautiful hotel and very central. Close to both train stations
Leisure Family
8/10
Excellent
10 Apr 2025
Vikram
Good dorm style room with locker for valuables and a ski/luggage room. No elevator, so be prepared for lots of stairs!
Leisure Friends
10/10
Exceptional
08 Apr 2025
Li
Convenient transportation,,
Leisure Friends
10/10
Exceptional
07 Apr 2025
Jodi
It was a great location. We got off right at the train station and walked across the street to this hotel.
Leisure Family
10/10
Exceptional
05 Apr 2025
Jay
What a really great find. I took the hostel room upstairs on the 4th floor (Kilimanjaro) and it worked well. Definitely a hostel up there with bathrooms one floor down but exactly what I needed. Amazing kitchen and great ski room with boot heaters. Right next to the train station and easy access to skiing. The check in and staff were amazing. Quite a find.
Leisure Self
10/10
Exceptional
01 Apr 2025
T
This is an older property but clean. The facilities such as shower, toilet, kitchen and washer/dryer are shared. I had no issues with congestion. It is literally across the street from the train station and the entire town is walkable from this location. I had a third floor room with a lovely view of the Matterhorn. There is no elevator and heavy luggage might be difficult to manage.
Leisure Self
10/10
Exceptional
24 Mar 2025
RICHARD

GREAT

This hostel will be my go to any and every time such a nice experience and can’t beat the price.
Self
6/10
Pleasant
18 Mar 2025
Joseph
I was not comfortable! I had to share a room on the 4th floor. No elevators.
Leisure Self
10/10
Exceptional
16 Mar 2025
Zoe
Everything was super clean, check in process was so simple for after hours and overall would stay again!! Thank you
Leisure Self
10/10
Exceptional
09 Mar 2025
Gail
If you don’t need glamour and you’re traveling alone and you don’t mind a dormitory/hostel this hotel is fabulous. It’s clean. It has a kitchen that you can use and keep food in. It has lots of great company with people from all over. It’s very convenient if you’re skiing it’s next door to the lift and also to the train station. I’m afraid of giving it such a great review because I don’t want to be full the next time I go there. The staff is also very friendly and helpful!
Leisure Self
8/10
Excellent
20 Feb 2025
coy
Great place to meet friends
Leisure Friends
10/10
Exceptional
11 Feb 2025
Yadira
Love this hotel. Just near the train station. Do not have restaurant but have a kitchen available with all needed for cook.
Leisure Family
8/10
Excellent
02 Feb 2025
Viachaslau
Felt more like a hostel: basic room - a bed and a sink; shared restroom, shower, and kitchen (didn't use the latter since it was just a one-day trip). Ski room and lockers were helpful.
Leisure Self
10/10
Exceptional
18 Jan 2025
Xiaoxuan
Very well set up for comfort and convenience.
Leisure Self
10/10
Exceptional
18 Jan 2025
Jack
It was a great place to stay!
Leisure Self
10/10
Exceptional
16 Jan 2025
Mason
This was a great hotel/hostel, it is right across from the train station and at the base of the main street of restaurants/shops. The staff was super friendly and helpful as well. Would highly recommend this place.
Leisure
10/10
Exceptional
12 Jan 2025
Alice
It is a community of winter enthusiasts.
Leisure Self
10/10
Exceptional
03 Jan 2025
Xiaoju
Great location, steps away from train station.
Leisure Family
8/10
Excellent
16 Sep 2024
Jimmy
Stayed one night here, after 2 nights at the nearby Hotel Parnass. Parnass was much less expensive and a better value. Had a much larger room at Banhof, but unlike Parnass there was no free breakfast (Parnass has a large and excellent breakfast buffet). Also, my shower had a slow drain and very quickly was standing in a couple of inches of water while showering. Otherwise, very comfortable and convenient. Right across the street from the train station, which was especially nice as I left Zermatt the next morning.
Self
10/10
Exceptional
29 Aug 2024
Lorena
Beautiful views from the top floor
Leisure Partner
10/10
Exceptional
01 Aug 2024
Randi

One of the bests hostels ever

One of the best hostels I’ve ever stayed in my life. Friendly, super, super clean, accommodating. Check in was a breeze. I had a private room but would definitely stay in a dorm next time. In fact I asked but they were full.
Self
10/10
Exceptional
19 Jul 2024
Shushilla
Centrally located. Meets your needs.
Leisure Family
10/10
Exceptional
14 Jul 2024
Keelan
Loved it
Leisure Self
8/10
Excellent
13 Jun 2024
Mok
Convenient location, very close to HB and restaurants. Great common area for rest and cooking.
Leisure Partner
10/10
Exceptional
13 Jun 2024
Anna
Great location, comfortable beds, well-appointed kitchen, clean and cosy
Leisure Self
8/10
Excellent
31 May 2024
Scott
Location, crisp air, open windows
Leisure Partner
6/10
Pleasant
23 May 2024
Jean
We had difficult time figuring out how to use washing machine and dryer.
Leisure Family
10/10
Exceptional
29 Mar 2024
Yuki
The staff is really friendly, we had a pleasant stay!
Leisure Friends
10/10
Exceptional
22 Mar 2024
Tee
Just 1 min walk from the train station. Strategic location for those who bringing a big luggage and do not wish to walk to far ;)
Leisure Partner
10/10
Exceptional
22 Mar 2024
MOOSEUNG
It was perfect holiday :)
Leisure Self
10/10
Exceptional
17 Mar 2024
tracy
Note that there is not early check in and staff isn't there 12-2 but there is somewhere to stash luggage. You couldn't get closer to train terminal - super convenient, also right next to great pizza place and the Gornergrat train. Room was extremely basic but honestly better than expected for a single room to fit 4 adults. Did the trick.
Leisure Family
6/10
Pleasant
14 Mar 2024
James
Great location and nice shared kitchen area
Leisure Family
10/10
Exceptional
08 Mar 2024
April
We loved being together, going skiing, eating chocolate and cheese, and staying at the Bahnhof!!
Leisure Family
10/10
Exceptional
05 Feb 2024
Rob
Great location to transportation shops and restaurants. Very clean. Nice staff. Good value for accommodations. Would consider coming again.
Leisure Self
8/10
Excellent
08 Jan 2024
Jin
Excellent location just outside of train station! Room is very small for 4 people (me, my wife and two children). There is no elevator and had to climb stairs with luggage.
Leisure Family_with_children
10/10
Exceptional
20 Aug 2023
Ana
Really nice hostel to stay if you want some peace and quiet.
8/10
Excellent
06 Aug 2023
Verified traveler
Ideal location if traveling by train to Zermatt or taking the cog rail to Gornergrat. The cubby dorm beds offer at least some privacy.
Self

Location & surroundings

Hotel Bahnhof
Bahnhofplatz 54, Zermatt, Switzerland

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Hotel Bahnhof

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