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Naco Aparthotel & Spa

Zermatt · Switzerland

Spissstrasse 44View location

9.8/10Excellent158 Reviews
Cleanliness10.0/1010.0
Service9.0/109.0
Comfort9.8/109.8
Condition10.0/1010.0
Value9.4/109.4
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Naco Aparthotel & Spa

Relax at the full-service spa, where you can enjoy massages. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a sauna. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Make yourself at home in one of the 25 guestrooms, featuring kitchenettes with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Zermatt-Matterhorn Ski Paradise - 0. 1 km / 0. 1 mi- Tour Monte Rosa - 0. 3 km / 0.

2 mi- Zermatt Visitor Center - 0. 4 km / 0. 2 mi- Zermatt–Sunnegga Funicular - 0. 7 km / 0. 4 mi- Matterhorn Museum - 0. 9 km / 0. 5 mi- St. Mauritius Church - 0. 9 km / 0. 5 mi- Mountaineers Cemetery - 0.

Read more about this hotelShow less

9 km / 0. 6 mi- Zermatt - Furi - 1 km / 0. 6 mi- Furi Ski Area - 1 km / 0. 6 mi- Furi - Riffelberg - 1 km / 0. 6 mi- Zermatt-Furi Gondola - 1. 5 km / 0.

9 mi- Sunnegga Ski Resort - 1. 7 km / 1 mi- Forest Fun Park - 1. 8 km / 1. 1 mi- Sunnegga Paradise - Blauherd Cable Car - 2. 6 km / 1. 6 mi- Cervino - Sci Estivo - 3. 6 km / 2. 2 mi.

The nearest major airport is Sion (SIR) - 82. 6 km / 51. 3 mi When you stay at Naco Aparthotel by Arca Spa in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Tour Monte Rosa.

This ski aparthotel is 0. 1 mi (0. 1 km) from Zermatt Visitor Center and 0. 1 mi (0. 1 km) from Zermatt–Sunnegga Funicular.

When you stay at Naco Aparthotel by Arca Spa in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa.

This ski aparthotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 4.9 mi (7.8 km) from Golf Club Matterhorn. Make yourself at home in one of the 25 guestrooms, featuring kitchenettes with refrigerators and stovetops.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:30 PM
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 5 days Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 9:30 PM.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • The property is professionally cleaned.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 10:00 PM. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Kitchen/kitchenette fee: CHF 30 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    German

    Russian

    Portuguese

    Slovak

    English

    Italian

    French

Nearby attractions

Zermatt-Matterhorn Ski Paradise 0.1 km / 0.1 mi
Tour Monte Rosa 0.3 km / 0.2 mi
Zermatt Visitor Center 0.4 km / 0.3 mi
Zermatt–Sunnegga Funicular Gondola 0.6 km / 0.4 mi
Matterhorn Museum 0.9 km / 0.5 mi
St. Mauritius Church 0.9 km / 0.6 mi
Mountaineers Cemetery 0.9 km / 0.6 mi
Furi Ski Area 1 km / 0.6 mi
Kirchbrücke 1.1 km / 0.7 mi
Sunnegga Ski Resort 1.5 km / 1 mi
Zermatt-Furi Gondola 1.6 km / 1 mi
Forest Fun Park 1.8 km / 1.1 mi
Blauherd-Rothorn Paradise Cable Car 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Lift access
  • Garden
  • Terrace
  • Newspapers
Show 7 more facilities & services
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Minimum check-in age: 18
  • Snowboarding
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT GARDEN VIEWAPARTMENT • GARDEN VIEWAPT.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    APARTMENT GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIORSTUDIO • SUPERIORSTU.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    STUDIO SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH VIEWSSTUDIO • WITH VIEWSSTU.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    STUDIO WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO SUPERIOR WITH VIEWSSTUDIO • SUPERIOR WITH VIEWSSTU.SU-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    STUDIO SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 31 m²DBL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Naco Aparthotel & Spa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Naco Aparthotel & Spa

9.8
Excellent
158 Reviews
Cleanliness
10.0 /10
Service
9.0 /10
Comfort
9.8 /10
Condition
10.0 /10
Value
9.4 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
20 Jun 2026
Avni
Good size room, handy kitchen, and modern bathroom. Great views of Matterhorn. While all 75-80% of the shopping, the hotels are right of the station this hotel is to the left. So I felt this was quieter and suited our family of three perfectly. There was no disturbance from the nearby trains leaving the station . We were under five minutes from the station to get to Zermatt and the station to go up to Gornergrat. The sunnega station is a bit of a walk but a beautiful walk. Also 5 minutes from the best Italian place Santa Lucia

Great breakfast options - out favorite the fresh juice option. Didn’t use the spa or indoor pool. While most hotels in Zermatt don’t have air conditioning, I was very pleased with the standing fan they provided.

I would say this a family friendly hotel. They also made us feel special for our 10th anniversary .
Family_with_children
10/10
Exceptional
23 Dec 2025
Houng
Friendly staffs from breakfast and room is very modern and clean.
Leisure Partner
10/10
Exceptional
15 Dec 2025
Renee
Spacious and spotless room, great mountain views and excellent customer service from reception to dining staff and cleaning crew. Thoroughly enjoyed our stay :)
Leisure Family
10/10
Exceptional
20 Sep 2025
Vannessa
Clean room, breakfast was great, and great views.
Leisure Partner
10/10
Exceptional
15 Sep 2025
Steven

Great hotel

Stayed here as part of a longer trip. This is a great hotel with an outstanding staff. It is close to the train station. We were able to transport our luggage from the train station to the hotel without issue. The breakfast was outstanding. The last day we left early and were unable to partake in the breakfast so the staff made us sandwiches to take with. I would definitely stay here again.
Partner
6/10
Pleasant
05 Sep 2025
Kalateerth
My recent stay at Naco Aparthotel by Arca was average, with some highs and lows. The room itself was very good—modern, clean, and spacious, with a stylish design and a cozy balcony offering great views of Zermatt’s mountains. The staff were fantastic, always friendly and helpful, which made the experience more pleasant.
However, there were notable downsides. Construction noise started at 7 AM every day, which was disruptive, especially since the lack of AC (common in Zermatt hotels) meant we had to keep windows open during warmer weather. This amplified the noise, making it hard to relax. The sink in our room also had an unpleasant gutter smell, which was off-putting.
The spa facilities were decent but underwhelming. The sauna and hot tub weren’t hot enough for my liking, though the deep tissue massage by Linda was a standout—absolutely fantastic and a highlight of the stay. I was also disappointed that, unlike many other hotels in Zermatt, there was no shuttle service to the train station or main areas, which would’ve been convenient with luggage or for quick trips into town.
Overall, the aparthotel has potential with its great rooms and staff, but the construction noise, lack of AC, and minor maintenance issues impacted our stay. I’d consider returning if these were addressed, especially for the price.
Leisure Family
10/10
Exceptional
01 Sep 2025
Insuk
Everything was great. Thank you.
10/10
Exceptional
31 Jul 2025
Armin
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Family
10/10
Exceptional
21 Jul 2025
Williamson

Terrific value from a hotel snob

I usually find faults in hotels but this hotel has tremendous value and is clean. We enjoyed the indoor saltwater pool and the convenience from the train station. Breakfast had solid mix of western comforts and more traditional local fare. Enjoyed so much we actually extended the stay by a day.
Partner
10/10
Exceptional
15 Jul 2025
Awais
What an amazing place to stay In Zermatt, away from the noise but still very close to everything and the train station. Large rooms with all amenities and very clean and comfortable. Made our stay memorable
Leisure Family
8/10
Excellent
06 Jul 2025
mc
The staff are very helpful.
Leisure Family_with_children
10/10
Exceptional
19 Jun 2025
Lillian
good breakfast selection, great spa pool and steam room, would highly recommand
Leisure Family_with_children
10/10
Exceptional
14 Jun 2025
Fion
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Leisure Family
10/10
Exceptional
19 Apr 2025
Sum Wai
My family love it a lot.
Leisure Family_with_children
10/10
Exceptional
07 Apr 2025
Colin Smith

Excellent apart-hotel

All the reviews are spot-on. The Naco apartments are great - clean, well set out and have much better amenities than I was expecting.
The pool/spa area is really nice and breakfast is excellent.
Also everyone was really helpful and we much appreciated the baggage being taken to the train station!
Friends_and_family Friends
10/10
Exceptional
27 Mar 2025
Elaine
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Friends_and_family Friends
10/10
Exceptional
25 Mar 2025
Syd
This is an outstanding hotel with nice accomodations, friendly staff, and excellent location at a great value. The pool and spa are nice, and the breakfast buffet is a great start to the day. It is conveniently located to the bus transportation to all of the slopes, and is an easy walk from the train station. The room itself was very clean and modern. Our family was truly delighted with our stay. If you are considering, don't hesitate!
Leisure Family
8/10
Excellent
28 Feb 2025
Daniel
Good location with a good Spa facility including both steam room and dry sauna, pool was clean with a number of different water jets to soothe the sore muscles, along with an air jet bed.
Room was good with a small locket/eating area that was equipped for short stays. There is a bar that has load music close by that could disturb your sleep if you don’t have ear plugs. It was load!!
Leisure Partner
10/10
Exceptional
27 Dec 2024
Kris
Perfect apartment for a family of four. Very clean, modern and spacious
10/10
Exceptional
13 Dec 2024
Verified traveler

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Friends_and_family Family
10/10
Exceptional
11 Oct 2024
Mingqi
I had a studio (north) room. It is spacious and bathroom is modern. The room has a balcony with mountain view. Full kitchen. Not far from train station but in a quiet area. Breakfast is excellent. Indoor pool is also a plus. Like the place very much.
Leisure Partner
10/10
Exceptional
09 Oct 2024
Kelley

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Friends_and_family Family
10/10
Exceptional
05 Sep 2024
Kym
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Leisure Family
10/10
Exceptional
21 Aug 2024
Sheila Marie
Clean! New property
10/10
Exceptional
13 Aug 2024
Hoai
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Leisure Family
10/10
Exceptional
13 Aug 2024
visvanathan
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Leisure Family
10/10
Exceptional
05 Aug 2024
Qing
Brand new hotel, spacious room, with everything you need, I have never been in such nice hotel room with this price in Europe ever! The breakfast is also the best, from hot to cold, variety of foods and fresh squeezed orange juice!
Friends_and_family Family
10/10
Exceptional
25 Jul 2024
Taylor
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Leisure Partner
10/10
Exceptional
24 Jul 2024
Yvette
This was a wonderful experience, we did not rent to leave. The place was spectacular. We had a junior suite and it loved up to its name. Highly recommend for cleanliness, decor, relaxation, views and everything else.
Leisure Family
10/10
Exceptional
09 Jul 2024
G
Beautiful place to stay.
Leisure Family
10/10
Exceptional
03 Jul 2024
Rupal
Loved the hotel. Everything was within a walking distance. Very clean.
Leisure Family
10/10
Exceptional
30 Jun 2024
Shane
Beautiful, spacious, comfortable. Great views from the wrap-around balcony. Helpful staff. Loved the pool and spa facilities.
Leisure Family
10/10
Exceptional
25 Jun 2024
Chi Ching
環境清潔，早餐選擇多，按摩池非常棒。
Leisure Family
10/10
Exceptional
18 Jun 2024
Jui Hwa
a short walk from train station, convenient to everything,
clean and cosy, excellent breakfast and other amenities.
Friends_and_family Family
10/10
Exceptional
21 May 2024
Blake
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Leisure Family
10/10
Exceptional
20 May 2024
Matthew Scott
This condo was clean with awesome amenities!
10/10
Exceptional
22 Mar 2024
Steven
Excellent stay and highly recommend. Maria was great, loved the cheese buffet.
Leisure Self
10/10
Exceptional
21 Mar 2024
David
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
10/10
Exceptional
03 Mar 2024
Cafer
We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Leisure Family_with_children
10/10
Exceptional
22 Jan 2024
Dawn
Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Leisure Partner
10/10
Exceptional
26 Dec 2023
Verified traveler

Wonderful stay over Christmas

The room was in great condition with very comfortable beds and view of the Matterhorn. Very convenient for ski access and very close to the gen e-bus stop. The pool and saunas were also great. So was the breakfast. They pleasingly surprised us with a Christmas tree and treats.
Friends_and_family Family
10/10
Exceptional
17 Dec 2023
Joanna
The property was very nice. The room was spacious, clean and comfortable. The pool and spa area was very nice. The breakfast had lots of good options. The hotel is just a few minute walk from the train station and the center of town. We would stay here again.
8/10
Excellent
14 Dec 2023
Iris
Very nice hotel and comfortable. Nice warm pool too.
Friends_and_family Family
10/10
Exceptional
11 Oct 2023
Chuyun
My family and I enjoyed our stay at Naco! It is really near the train station and within walking distance to everywhere for a first time traveller to Zermatt! Breakfast had a wide variety too! I would definitely go back if I were to travel to Zermatt again!
Leisure Family
10/10
Exceptional
11 Oct 2023
Cynthia
After travelling through London & Paris, this hotel was a breath of fresh air; everything felt new and modern, clean and tidy.... and the customer service was above and beyond. We were greeted by a very happy man at the front desk.... which sadly seemed to be missing from the rest of our European experiences.
Sadly we only had two nights here.... we wanted to stay much longer and enjoy everything this hotel had to offer.

They even prepared lunches for us to take away with us as we left very early in the morning.

This hotel should be a top choice for anyone visiting here; you might be lucky enough to get a view of the Matterhorn from your balcony like we did.
Leisure Family
10/10
Exceptional
09 Oct 2023
Verified traveler

Nice place and reception staff.

We were upgraded to a suite that had two rooms and two bathrooms. It was a very nice suite with a balcony. There was sufficient closet space to hang out clothes. Breakfast was quite nice, beyond the American Continental style breakfast. It was a buffet style breakfast. They even had fridge section of cheese selections. Pancakes, eggs, sausage, bacon, muesli, yogurt, fruits… even fresh squeezed OJ if you want. The reception lady was very nice and sweet. It’s not too far from the train station but far enough from the touristy crowds to enjoy the peace.
Friends_and_family Friends
10/10
Exceptional
02 Oct 2023
Yi
The room is clean and facility is good, it has everything you need. Staff is nice and helpful.
Leisure
10/10
Exceptional
12 Sep 2023
Kirsty
The property was lovely and clean. It was easy to get to amenities (less than 5 mins). Perfect for hiking holidy
Leisure Friends
10/10
Exceptional
01 Sep 2023
RD
Spacious, clean, excellent size bathroom and bedrooms
Leisure Family
10/10
Exceptional
21 Aug 2023
Verified traveler
It was a great location and the rooms were in pristine condition . Sad that the pool
And spa was going through renovation, but overall convenient location , great breakfast and awesome service. Would definitely return back to this place the next trip.
Friends_and_family Family
10/10
Exceptional
08 Aug 2023
maitrey
The hotel rooms were very well laid out with everything that made our stay memorable. The breakfast was amazing! Having a kitchenette was a huge plus with small kids. The pool was closed due to renovation which was a little disappointing but overall the location, service, food, and facilities were outstanding.
Leisure Family_with_children
10/10
Exceptional
29 Jun 2023
Morteza
Great hotel
Leisure Family
8/10
Excellent
20 Mar 2023
Leo
Great staff - great quality apartment room

On the road side, a fair amount of noise from the electric vehicles and drunk people talking.
Leisure Family
10/10
Exceptional
14 Sep 2022
Diane
The hotel was a five minute walk from the train station. The suite provided everything needed for a short stay. Nice little kitchen area and balcony and very nice bathroom. Heated indoor pool and sauna were great, as well as the breakfast.
Leisure Partner
10/10
Exceptional
30 Aug 2022
SUJI
Beautiful property with very good atmosphere and staff.Pool was big and beautiful
Leisure Family
10/10
Exceptional
15 Aug 2022
Jason
Great hotel and the owner is amazing. She hosts a cocktail hour and spends time with each guest. Amenities are good, food good, and rooms are great.
Leisure Family
10/10
Exceptional
11 Aug 2022
Muralidharan
Excellent property
Leisure Family
10/10
Exceptional
09 Aug 2022
Yaxun
Had a fantastic view and is in a very convenient location that is close to everything. Was able to receive a free upgrade as well. Staff was extremely kind and helpful, highly recommend.
Leisure Family
10/10
Exceptional
01 Aug 2022
Atsuyoshi
Very clean and breakfast was great. The pool was also nice!
Leisure Family
10/10
Exceptional
27 Jun 2022
Sharin

Luxury hotel

Beautiful hotel - highly recommend! Super clean, modern and cleverly designed. The spa and sauna were amazing!
Partner
10/10
Exceptional
29 May 2022
John
Super hotel!
Leisure Partner
10/10
Exceptional
26 May 2022
Jeanny
Very spacious. Delicious breakfast
Leisure Family
10/10
Exceptional
09 May 2022
Silvya
Nice place with great view
Leisure Family
10/10
Exceptional
26 Aug 2020
Verified traveler
Staff was very friendly and nice. The room was very spacious and clean.In addition, easy to access from Zermatt station and other areas. We enjoyed staying at this place a lot as well as my daughter was happy with the pool. Totally recommend this place! Thanks.
Friends_and_family Family
10/10
Exceptional
01 Mar 2020
Lauren
We loved everything about our stay. The room was perfect, updated and clean; the staff were friendly and knowledgeable and the initial distance from the train station was perfect given we had all our ski gear! Would recommend the property to anyone. We weren’t aware that breakfast was included so that was a great bonus!
Leisure Partner
10/10
Exceptional
17 Feb 2020
Bry
I highly recommend Naco Aparthotel. The building is brand new, the breakfast is terrific and the staff was very friendly and helpful.
Leisure Friends
10/10
Exceptional
27 Jan 2020
Verified traveler
Amazing location and apartment. Excellent value for money. Was just a few minutes to the train station and also the train up to the ski area was a few minutes walk. Had a slight view of the matterhorn from our balcony too which was special. Staff and spa/pool facilities were really lovely too. I would highly recommend and would stay again if ever I get the chance to go back to Zermatt. Thanks for a great stay.
Leisure Friends
10/10
Exceptional
14 Jan 2020
Verified traveler
Amazing! Rooms all brand new and spacious. Pool wonderful great for families (eg., noodles for swimming provided). Next time we will stay longer :)
Friends_and_family Family
10/10
Exceptional
05 Jan 2020
Verified traveler

Very nice stay!

Location is 5 min walk from the train station. In summer it is as easy walk but when we went it was snowing and the roads were slushy. The hotel had pick up and drop which we came to know after reaching the hotel. It would have been great if they had indicated this upon booking. The apartment was great! Pretty new with a stove, new clean vessels, kitchen, cupboards, nice bedroom, decent sized bathroom and patio. Maintenance staff were very nice with positive attitude. One of the front desk women showed irritation when we indicated that they had not replenished coffee on one of the days. Breakfast was very good. Fantastic salt water hot swimming pool and steam and sauna :) close to restaurants, cafes and coop! Overall lovely place but it would nice if the management went an extra mile with their customer service.
Friends_and_family Family
10/10
Exceptional
02 Jan 2020
Verified traveler
Everyone was so nice and accommodating! The location is perfect - close to the train, lifts and village and has beautiful views of the mountains. I highly recommend staying here!!
Leisure Partner
10/10
Exceptional
29 Dec 2019
Z
The hotel is brand new. Very clean and luxurious. Friendly staff. Excellent location.
Leisure Partner
6/10
Pleasant
24 Dec 2019
Verified traveler
Hotel was good and they also helped us storing our luggage.But the room keys didnt work 2 out of 4 times to be more specific and everytime had to walk across buildings to call someone. They told its newly installed keys and thats why.Biggest disappointment was the receptionist told us they cant help us in the hotel taxi to take lugguage to the train station. It was snowing that day and the road was very slippery. But they were doing for other guests, not sure why it was declined for us. Wont stay here again and will not recommend if you are looking for good service.
Partner
10/10
Exceptional
02 Aug 2026
rafael de jesus
Best pool of all! Very good breakfast! Very friendly staff. Very nice room!
We highly recommend this hotel!
10/10
Exceptional
01 Jul 2026
Yungyun
房間超大還有廚房，更重要的是有免費的公用洗衣機🎉
早餐超級多樣！！
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Yves
Ja
Partner

Location & surroundings

Naco Aparthotel & Spa
Spissstrasse 44, Zermatt, Switzerland

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Naco Aparthotel & Spa

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