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Alpenlodge, Hotel

Zermatt · Switzerland

Zer BA¤nnu 22, 22View location

9.8/10Excellent267 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.8/109.8
Location8.0/108.0
Neighborhood9.0/109.0
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Alpenlodge, Hotel

The ski-in Alpenlodge Superior is located on a sunny slope on the edge of Zermatt, offering panoramic views of the Matterhorn and free access to the wellness area. The modern Zen spa has a sauna and a steam bath.

Guests can enjoy stunning views from the relaxation room over the surrounding mountains. All rooms in the Alpenlodge Superior are furnished in elegant, contemporary Alpine style and offer free Wi-Fi. Cable flat-screen TVs and DVD players are featured in every room. Bathrobes and a hairdryer are also provided.

Every day free coffee, tea and cakes are served. The cozy lounge bar with its open fireplace is an inviting place to relax after a day out in the mountains. Guests can also enjoy the common terrace offering panoramic views of the village and the impressive Matterhorn.

The Sunneggabahn cable car and the buses to the Matterhorn cable cars are only a 5-minute walk away from the Alpenlodge Superior. Ski passes can be bought at the guest house. The train station and the Gornergrat cog cable car can be reached on foot within 10 minutes.

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Transfers to the cable cars are available at an additional cost. Transfers to and from the train stations are available free of charge if guests are staying 2 nights or longer.

When you stay at Alpenlodge in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 10 minutes by foot from Zermatt–Sunnegga Funicular Gondola. This ski hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Tour Monte Rosa.

Make yourself at home in one of the 12 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. A train station pick-up service is provided at no charge.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:30 PM
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • A car is not required for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:30 PM. If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Pet fee: CHF 10 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Zermatt-Matterhorn Ski Paradise 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular Gondola 0.9 km / 0.5 mi
Tour Monte Rosa 1 km / 0.6 mi
Zermatt Visitor Center 1.1 km / 0.7 mi
Kirchbrücke 1.2 km / 0.8 mi
St. Mauritius Church 1.2 km / 0.8 mi
Matterhorn Museum 1.2 km / 0.8 mi
Mountaineers Cemetery 1.3 km / 0.8 mi
Furi Ski Area 1.3 km / 0.8 mi
Zermatt-Furi Gondola 1.9 km / 1.2 mi
Sunnegga Ski Resort 2.1 km / 1.3 mi
Forest Fun Park 2.2 km / 1.3 mi
Blauherd-Rothorn Paradise Cable Car 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Room service
  • Laundry service
  • Bicycle hire service
  • Babysitting service
  • Multilingual staff
  • Lift access
  • Garden
Show 13 more facilities & services
  • Terrace
  • Bar
  • Children playground
  • TV lounge
  • Sauna
  • Steam bath
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Non-smoking establishment
  • Tennis
  • Ski pass
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDS WITH VIEWSJUNIOR SUITE • TWO DOUBLE BEDS WITH VIEWSJSU.2D-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    JUNIOR SUITE TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DUPLEX WITH VIEWSJUNIOR SUITE • DUPLEX WITH VIEWSJSU.DP-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DUPLEX WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    JUNIOR SUITE DUPLEX WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DUPLEX WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DP-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH VIEWSFAMILY ROOM • WITH VIEWSFAM.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Alpenlodge, Hotel

    FAMILY ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Alpenlodge, Hotel

9.8
Excellent
267 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.8 /10
Location
8.0 /10
Neighborhood
9.0 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
ARUN PRASAD
Alpanlodge was amazing! The service was very nice, friendly and professional. Athe place is beautiful, cozy and clean. Our room had a great view and a terrace we enjoyed.
The breakfast was quite good! Their taxi chits were super useful. Would love to stay there again.
10/10
Exceptional
28 Jul 2026
Jesela
We had a truly lovely stay at Alpenlodge. We are a family of four, and we were given a spacious room with breathtaking views of the Matterhorn. The breakfast was superb, and we thoroughly enjoyed our stay. We would absolutely love to come back and stay even longer next time. Thank you for making our visit so memorable!
8/10
Excellent
17 Jul 2026
SAEED
We had a great stay at Alpenlodge. The rooms were spacious, very clean, and well maintained, and the property itself was in excellent condition.

A couple of things could be improved. The reservation website did not clearly mention that the rooms do not have air conditioning. While the nights were comfortable during our stay, I can imagine the rooms getting quite warm during hotter periods. Also, the spa was not available unless we specifically asked the staff to prepare it, and it was only available after 4:00 PM, which was a bit inconvenient.

The location is good, but the hotel is situated uphill from Zermatt’s main street, so the walk back to the hotel involves a noticeable climb. Overall, we enjoyed our stay and would recommend it for its clean, comfortable rooms and pleasant atmosphere.
10/10
Exceptional
16 Jul 2026
Antonia
Fantastic property. What a treat to be waking up to the view of Matterhorn outside your window. Breakfast was plentiful and delicious, down to specialty coffee, and we even got advice on the hikes we were considering:) We loved our stay at Alpenlodge!
Partner
8/10
Excellent
11 Jul 2026
Nicole
location was great, staff was nice, food was good. The spa was very basic and not at all a place you would want to spend any time. So if looking for a great hotel w no spa amenities, this hotel is great!
Family
10/10
Exceptional
09 Jul 2026
Nathaniel
Quaint property owned and run by a friendly husband and wife team. Breakfast was quite good. The owners were attentive and gave good tips about Zermatt. Beautiful views of Matterhorn from the balcony. No AC but we didn't need it. Only issue is that it can be a bit of a hike uphill from the town, if you are not used to it.
Family_with_children
10/10
Exceptional
08 Jul 2026
Evan
Incredible views, beautiful property (especially the furniture), great breakfast, good location not far from the center of town. Really nice staff and the rooms were spacious and modern bht really charming and cool. One of the nicest hotels I’ve ever stayed at. Would definitely go back.
Family_with_children
10/10
Exceptional
06 Jul 2026
Joshua
Excellent service, food, and accommodations. I highly recommend.
Self
10/10
Exceptional
30 Jun 2026
Deborah
Beautiful property 15 minute (up hill) walk away from the busy central area/ train Several outdoor seating areas with gorgeous views of the Matterhorn. Breakfast was delicious with lots of options, including eggs, made to order. Staff was very helpful! Presented itself more as a B&B than hotel. Only downside was a bit noisy between rooms.
Partner
10/10
Exceptional
28 Jun 2026
Jan
Our whole family loved staying at the Alpenlodge! Everything is laid out perfectly. The room was incredible and everyone slept comfortably. The furniture was designed and built by one of the owners. Staff is so kind and helpful! Breakfast was delicious too! We wouldn’t want to stay anywhere else if we visit Zermatt again.
Family
10/10
Exceptional
28 Jun 2026
Suleeporn
We really enjoy our stay here. We had the room with the view of Matterhorn. Place is very clean and quiet. Staff were very helpful and kind. Staff asking us feel welcoming like come to stay with family. Breakfast is basic not a lot of selection which seems to be the norm across every hotel in Swiss that we have stayed. This hotel is situated on a hill, but the hotel provided two free pick up and drop off from train station. It is 20 CHF per trip if you want to use taxi during your stay . You can also walk up and down if you want to exercise. about 10 minutes walk up hill with a nice view.
10/10
Exceptional
25 Jun 2026
Andrew
An absolutely amazing stay! The property is well-maintained and has a wonderful \"Swiss vibe\" that our kids loved. It’s located just outside the town center—perfect if you don't mind a brief walk or taxi ride. Everyone on the staff was friendly and helpful, and the rooms were meticulously cleaned every single day. We would stay there again!
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Elizabeth
The staff was very friendly and helpful. I had a free taxi from the station to the hotel and from the hotel to the station for staying 2 nights or more. Breakfast was very good and included in the price.
Family_with_children
10/10
Exceptional
22 Jun 2026
Teresita
Helpful staff, clean, well-appointed, well-located. Our room had a spectacular view of the Matterhorn. Nice breakfast. Would love to come back.
Partner
10/10
Exceptional
16 Jun 2026
Ginnie
Bit of a walk from the train station and the main strip. Very clean, nice staff. Would recommend if you like to stay where it’s quiet.
Family
10/10
Exceptional
15 Jun 2026
Kim
This was an incredible hotel! Highly recommend! The staff was wonderful, especially the owner. My son even mentioned that they were a 10 out of 10 in Service. We enjoyed breakfast that was a full assortment, breads, cheeses, meats, and different jams each morning, as well as the sauna that they turned on for us in the summer after a long hike. Our balcony had an incredible view of the Matterhorn. And they also are wonderful in getting us a shuttle to and from the train station. The furniture was also all very unique and the room was perfect for my family of four. He got a twin bed and slept very well.
Family_with_children
10/10
Exceptional
15 Jun 2026
Khalilur
Amazing views and a wonderful stay! The room was beautiful, spotless, and very comfortable. The staff were always friendly, attentive, and incredibly helpful throughout our stay. We truly had an amazing experience and felt very well taken care of. The breakfast was also excellent, with plenty of delicious options to start the day. We would happily stay here again and highly recommend it to others. ⭐⭐⭐⭐⭐
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Shiu Tung
Perfect view of Matterhorn & Zermatt village
Partner
10/10
Exceptional
06 Mar 2026
Annie
Le déjeuner est excellent et le service est accueillant. Magnifique vue. Les saunas et la zone de détente sont impeccables.
10/10
Exceptional
14 Feb 2026
Dhurba
Great expereice. Friendly Hotel Employee, very helpful.
Leisure Family_with_children
10/10
Exceptional
06 Feb 2026
Miguel
It was wonderful everything was perfect. The location makes it easy viewing of the town accessible. Good location for pictures. The staff was friendly and helpful. Breakfast included was a plus and good food as well. The room was spotless. I would definitely come back to this hotel
Partner
10/10
Exceptional
16 Dec 2025
Ayleen
This place was absolutely magical-even for Zermatt! I’ll go as far as to say that it has been one of the best stays of my life (all around the world). On arrival, we walked in to a lovely warmth and smell of bread/fruit (super homey). The gentleman who greeted us was very kind and welcoming. The check-in was so quick (which was great after a long day of travel). The place is beautiful, well-kept, and clean. Our room was spacious and comfortable. The buffet breakfast was delectable. And the views of the Matterhorn are breath-taking. I would come back to Zermatt just to stay at this little piece of heaven. Thank you for such a great stay!
Leisure Family
10/10
Exceptional
09 Dec 2025
Bensi
Best of the best!
Leisure Family_with_children
10/10
Exceptional
12 Oct 2025
jane
Stunning views of the Matterhorn from our bedroom window, delicious breakfast coupled with impeccable service from the staff
10/10
Exceptional
26 Sep 2025
Shafeeq
Excellent views
Leisure Family
10/10
Exceptional
23 Sep 2025
Sharon
We had a wonderful stay at the alpenlodge. The room was spacious and clean and beds were comfortable. Breakfast and service was also excellent. The whole lodge was beautiful and peaceful. We would definitely stay here again
Leisure Family
10/10
Exceptional
09 Sep 2025
Karen
The receptionist was so friendly and helpful. Breakfast was wonderful and included eggs cooked to order. We had a view of the Matterhorn from our beautifully renovated room and large deck.
10/10
Exceptional
29 Aug 2025
Yordan
The service was excellent. The host family were extremely nice and accommodating.
Leisure Family
10/10
Exceptional
15 Aug 2025
Abhinav
Excellent hotel
Leisure
10/10
Exceptional
13 Aug 2025
Verified traveler

Perfect stay

This hotel is amazing. The communication from start to finish was outstanding. The family room was comfortable and spacious for 4 adults. The service felt personal from the reception team who were so helpful. The breakfast was delicious, buffet style with fresh eggs to order.
The location of the hotel is on the hill, but you can opt for a taxi if you choose. The views are just perfection!
Friends_and_family Family
10/10
Exceptional
03 Aug 2025
Heather
Great location, super cosy- would definitely stat here again!
10/10
Exceptional
15 Jul 2025
Erica
I loved that it is small and quiet. You get personalized service.
Leisure Family
10/10
Exceptional
13 Jul 2025
Kevin
Truly wonderful stay - will definitely come again.
Leisure Family
10/10
Exceptional
13 Jul 2025
Jennifer
Breakfast was great with specialty coffees and a great selection of food. The service and accommodations were excellent!
Leisure Family
10/10
Exceptional
03 Jul 2025
Maura Gabrielle
I cannot say enough wonderful things about Alpenlodge. Not only is the hotel absolutely beautiful with stunning panoramic views of the Matterhorn and surrounding peaks, but the people are what truly make this place unforgettable.

During my stay, I was traveling with a friend and, unfortunately, we weren’t getting along. It was an emotionally difficult situation to be in during a trip I had been looking forward to. When I spoke with Virginia at the front desk, she showed me such kindness, empathy, and professionalism that I instantly felt supported and reassured. She went out of her way to help me — arranging for an incredible room that gave me the space and peace I needed, with breathtaking views that felt like therapy in themselves.

The room was cozy, quiet, and beautifully appointed — every detail was thoughtful and the view of the mountains from the balcony was absolutely spectacular. It gave me the clarity and calm I truly needed.

Breakfast each morning was also such a treat — fresh, beautifully prepared, and served with care. Enjoying a peaceful meal while soaking in the views became one of my favorite parts of the day.

Every single person I encountered at Alpenlodge was warm, welcoming, and genuinely kind. But Virginia stood out for how she helped me through a tough moment with such compassion — I’ll always be grateful to her.
If you're looking for a stay in Zermatt that combines incredible views, comfort, and heart— Alpenlodge is the place.
Leisure Friends
10/10
Exceptional
23 Jun 2025
karthikeya venkat
We had an excellent stay at Alpenlodge! The room was spacious, beautifully furnished, and very comfortable. Waking up to a clear view of the Matterhorn was a highlight of our trip. The breakfast was lovely, with healthy and delicious options to start the day right.

What truly made our stay memorable were the owners — incredibly kind, helpful, and welcoming. They shared great local tips about Zermatt and even assisted with booking local taxis whenever we needed.

Highly recommend Alpenlodge for anyone looking for a peaceful, scenic, and warm experience in Zermatt!
Family_with_children
10/10
Exceptional
22 Jun 2025
David
Excellent in services; shuttle between station and hotel, foods, sonar and steam room!!!
Friends_and_family Family
10/10
Exceptional
17 Jun 2025
Shruthi
The property was unlike anything we’ve seen—amazing location, great rooms, and exceptional attention to detail. Our host Martin was wonderful, taking time to explain everything and even packed us breakfast for our early morning train.
10/10
Exceptional
14 Jun 2025
Jobil
This was such a beautiful spacious room with a wonderful balcony and view.If we had to do it again, we would’ve stayed there longer.
Leisure Family_with_children
10/10
Exceptional
12 Jun 2025
Erna
Good staff, good breakfast, nice place
Leisure Family
10/10
Exceptional
07 Jun 2025
David
Sorry for taking so long to post a review. I was staying here when Zermatt experienced the late season heavy snow, power outage l, and rail suspension in April 2025.
It was a very unpleasant experience for the village, but I can say the staff at Alpenlodge went above and beyond. They had great compassion, professionalism, and empathy for all guests during this time.
The only reason I’m leaving the review is because their extraordinary efforts during that time deserve commendation.
Please keep in mind they also were trapped and without power in their private lives as they also reside in Zermatt.
They kept the facility open as best able; updated the guests with recovery assistance news, and kept the facility accommodating.
Aside from the problem; they operated with excellence in their normal operation. Very helpful with advice (esp hiking trails!) and where to eat or explore.
I’d recommend alpenlodge to anyone wanting to stay in zermatt and not be in the overly crowded downtown corridor.
Their spa facilities were a welcome retreat, and the hotel had great views.
Again, my sincerely gratitude to the entire staff who assisted us for our stay.
Thank you!
Business_and_leisure Friends
8/10
Excellent
15 May 2025
Karthik
It is very quiet B&B property - perfect for skiers or hikers. Not a full scale hotel though.
10/10
Exceptional
20 Mar 2025
Haris
Excellent stay!
Leisure Family
10/10
Exceptional
16 Mar 2025
Margaret
Very helpful and friendly staff! Accommodations very clean.
Leisure Family
10/10
Exceptional
20 Jan 2025
Paul
Great host. Very friendly. Rooms adequate. Some of the best views of Matterhorn from a guestlodge Price is according to this. Room would be a regular 3 star room. Would advise the cheese fondue for dinner. Breakfast spread very Swiss and delicious.
Leisure Self
10/10
Exceptional
09 Dec 2024
Verified traveler
Excellent, highly recommend.
Self
10/10
Exceptional
22 Sep 2024
Dee
The staff was so lovely
10/10
Exceptional
25 Aug 2024
Hannah
We loved staying here with our two kids (ages 9 and 12). It was beautiful and so comfortable. I wish we could have stayed longer!
Leisure Family
10/10
Exceptional
15 Aug 2024
Yongping
Great service.
Leisure Family
10/10
Exceptional
23 Jul 2024
julie
Martin and his wife are very friendly and hospitable. The breakfast was exceptional. The rooms were ever welcoming.
Leisure Partner
10/10
Exceptional
03 Jul 2024
Sujit
Very good property and the best Matterhorn view from the hotel. Really liked it. Breakfast was great.
Leisure Family
10/10
Exceptional
15 Jun 2024
Daniel
Fantastic hotel and friendly reception. Great view of the Matterhorn too.
Leisure Family
10/10
Exceptional
14 Jun 2024
Christina
The property was quiet and clean and felt very safe. Breakfast each day was wonderful. It was a little bit of a walk to get to the main parts of town but it was still very easy and safe. Our room had an incredible view and we really enjoyed our stay.
Leisure Family
10/10
Exceptional
13 Jun 2024
David
A truly AMAZING hotel! Deborah and Martin made my family and I feel so welcome. Great breakfast spread, fantastic staff, outstanding views of the Matterhorn and a beautiful spa. We had a wonderful time on our vacation thanks to you. We can’t wait to come back!! 😊
Leisure Family
10/10
Exceptional
10 Jun 2024
Jessica
Love the lodge feel! Earth atmosphere, quiet, with phenomenal views. Fresh farm tasting food was absolutely delightful on the palate. Staff were attentive, welcoming, and always greeting you with a smile. Loved our stay at Alpenlodge. Highly recommend!
Leisure Family
10/10
Exceptional
25 Mar 2024
Wei
We recently enjoyed a fantastic weekend getaway at Alpenlodge in Zermatt, thanks to some last-minute luck! This charming hotel exceeded our expectations in every way.

Situated on a sunny hillside, Alpenlodge offered stunning Matterhorn views from our room's balcony. The best part? We woke up to breathtaking sunrises and sunsets over the iconic peak! The village center and train station were within easy walking distance, making exploration effortless.

The staff at Alpenlodge were exceptional. Friendly and helpful, they went above and beyond to ensure our comfort. They provided insider tips and recommendations on must-do activities in the area, making our trip even more enjoyable.

The breakfast spread was delightful, offering a variety of fresh and delicious options to fuel our adventures.

We can't wait to return for another stay in the future!
Leisure Partner
10/10
Exceptional
08 Mar 2024
Steeve
10 minute walk from the main Zermatt shopping area this small luxury hotel is definitely one to consider when visiting and skiing Zermatt. Breakfast included with appetizing options and great service every morning. Ski equipment storage, spa and hamam where well enjoyed after a ski day in these magnificent alps. Salon with fireplace with all day beverages and snacks made the stay even more enjoyable. We had the family room with our 2 young adults and all where comfortable. Much to enjoy at the Alpenlodge.
Leisure Family
10/10
Exceptional
07 Feb 2024
DeAnne
The Alpenlodge is truly special! It is a family run boutique hotel with attentive, friendly staff, exceptional accommodations and a breakfast that was superb. This was our first trip to Switzerland so we had many questions and every person we encountered at Alpenlodge (before and during our trip) was very patient and helpful. They even helped coordinate dessert for our son who turned 13 during our stay and decorated our room with balloons too. The location was very quiet, and while it was a bit further from town, it was still very walkable. If it’s cold or snowy, the taxis are easy to catch and the hotel provided discount vouchers which was a very nice perk! We are truly grateful for the hospitality and care we received from Alpenlodge. Highly recommend!
Leisure Family
10/10
Exceptional
28 Dec 2023
jean
Fantastic staff, going above and beyond on service, love the room dedicated to skis and the racks to dry the boots.
Leisure Family
8/10
Excellent
26 Dec 2023
Azlina Binte Mohd
Nil
Leisure Family
10/10
Exceptional
27 Nov 2023
Carl
Friendly staff, great view.
10/10
Exceptional
29 Jun 2023
Lorenz
The lodge staff was very friendly and helpful throughout our stay. This included doing laundry for us while we were out for the day. The charge was 10 euros for wash, dry, and fold. This was very much worth it as we were able to spend our time doing what we wanted to do without worrying about laundry. The room was spacious, clean, and comfortable. We had an excellent view of the Matterhorn both evenings and mornings from our room. Having bunk beds for the kids was a bonus versus having one bed for them to share. The breakfast buffet had a variety of options to choose from, and they will also prepare eggs for you. Definitely would recommend, and make sure you book a room with a view of the Matterhorn. If you book a room for more than one night they will arrange transportation from the train depot to the lodge for you.
Leisure Family
10/10
Exceptional
28 Jun 2023
Lisa
The decor is gorgeous. The staff is friendly and helpful. The hotel is located on a slope near wooded hiking trails. A perfect stay!
Leisure Self
10/10
Exceptional
27 Jun 2023
Jodi
Alpenlodge Lodge and Zermatt Switzerland will hold such a special place in our hearts. Deborah, her family and staff were all so warm, kind, and helpful. The breakfast was delicious each morning and it truly felt like a mountain oasis! We HIGHLY recommend Alpen Lodge!
Leisure Partner
10/10
Exceptional
18 Dec 2022
Jay
This property was very nice the amenities were great. Really enjoyed the spa with the sauna and steam room. The heated bathroom floors were also really nice. Staff were very kind and generous and provided an excellent stay. Highly recommend this place any time of year!
Leisure Friends
10/10
Exceptional
17 Dec 2022
robert
Great hotel and wonderful food and service
Leisure Family
10/10
Exceptional
02 Oct 2022
Susan
Spacious room with beautiful views of the mountains around Zermatt. Great breakfast, friendly and helpful staff.
Leisure Partner
10/10
Exceptional
21 Sep 2022
Verified traveler

A budget-friendly choice in Zermatt

It is definitely a budget-friendly choice for Zermatt solo travellers and wonderful view with a good hot tub and sauna. Breakfast was also quite good. Little bit far from the station and up at the hill.
Self
10/10
Exceptional
06 Jul 2022
Yunrong
The room with king size bed and bunk beds is pretty spacious. It has a L-shape large balcony with tables, chairs and a outdoor couch. The views from window or balcony are priceless (Matterhorn view). The Breakfast buffet has a lot of choices and is very fresh. The hotel staffs are very friendly. It is walkable from the train station to the hotel with a small luggage.
Leisure Family
10/10
Exceptional
30 Jun 2022
Brett
Iron work, hand made furniture. Young receptionist and cafe worker very hospitable
Leisure Family
10/10
Exceptional
26 Dec 2021
Dalton

Great Hotel with an amazing view!

Amazing view of the Matterhorn. The room was clean and the staff was very accommodating. The breakfast was great. Highly recommended. Will be back.
Partner
10/10
Exceptional
13 Dec 2021
Verified traveler
Wonderful view of the Matterhorn
Friends_and_family Family
10/10
Exceptional
05 Dec 2021
Richard
Great view, lovely owners. Definitely worth a return!
Friends_and_family Family
10/10
Exceptional
31 Jan 2020
Christiana

Don’t think twice about booking this place!

We stayed at Alpenlodge for five nights in January to snowboard in the Swiss alps. This boutique hotel delivered above and beyond our expectations. The staff was very friendly, the breakfast was delicious (coffee, eggs, yogurt, assortment of cheeses and meats, fresh locally made bread), relaxing spa (steam and dry sauna), extremely clean room/facility. They offer taxi vouchers to pick up and drop off at the train station - super convenient. They also have storage at a ski shop right across from one of the main ski trams, which made it easy for us after a long day of snowboarding. The hotel is located 10 min away from center of Zermatt - we enjoyed the walk back and forth. We will be back!
Partner
10/10
Exceptional
11 Jan 2020
Suzanne

Highly Recommend the Alpenlodge

We had a wonderful visit to Zermatt with our family on a recent ski trip. Part of what made our stay so special was how fantastic the Alpenlodge is. Without exception the owners and staff were friendly and accommodating. They provided excellent dining recommendations and the facilities were top notch.
The views of the Matterhorn from our rooms were breathtaking. Sitting at breakfast each day with a view of the sun rising on the Matterhorn is something we are unlikely to forget any time soon.
Thank you so much for your hospitality! It made our trip to Zermatt that much more special.
Friends_and_family Family
2/10
Poor
02 Dec 2019
Jane

Extra Charge of $70 for 2nd person in room!

My husband and I selected this lodge after carefully reviewing the reviews and other properties in the area for 1 night in Zermatt. The price I was quote was $189 CHF including free wifi and breakfast. Upon checkout, I was told that the reservation was for 1 and the additional charge was $70CHF. It was an oversight I assume on my part, most defaults are 1 room 2 people, but clearly this was not. An additional charge of some sort would have been acceptable but $70 CHF is outrageous.
Partner
10/10
Exceptional
06 Sep 2019
Verified traveler

Cozy place to stay in Zermatt!

Very cozy hotel. Our room had a queen-size bed and two bunk beds. The highlight was a wooden-deck balcony with sofas, nice plants, and a view of the Matterhorn! Lovely breakfast place with a charming, adjacent living room full of typical Swiss-German decorations. It’s a bit far from the centre (and uphill) so we took a taxi. The hotel has an arrangement with a taxi company for a fixed price. Also, if you ask the hotel before 4 pm, they will provide a fondue dinner for you. We ate downtown before arriving at the hotel because we could not see a lot of restaurants near the Alpenlodge. In retrospect, I wish we had taken advantage of the fondue option. Highly recommend.
Family
8/10
Excellent
28 Aug 2019
Verified traveler
Free shuttle bus for check in and check out to the train station is very good,
Leisure Family
10/10
Exceptional
25 Aug 2019
Verified traveler
What a beautiful hotel. We loved our visit here. The staff were so helpful. They assisted with taxis and directions. The breakfast was great too! Definitely a wonderful place to stay!!
Leisure Family
10/10
Exceptional
30 Jul 2019
Jeremy
The owner is great, you will love it! ... 50 characters minimum
Leisure Family_with_children
10/10
Exceptional
24 Jul 2019
Paula

Zermatt - A Matterhorn delight!

This was a lovely place, if you don't mind being away from the heart of the small town, we liked it because it was quiet and the hosts were lovely and very welcoming; gave us great options for getting up to Chez Vrony. Our balcony had a fantastic view of the Matterhorn and breakfast was like very homey and like you were family! Caution: If you don't/can't walk very far, this is not your place because it was a uphill walk back from town, not difficult of a walk but we were there when there was a heatwave, so it was HOT returning to our hotel! Staff was wonderful - there are no refridgerators in the room but they let us store our few items that we bought at the market - like my husband's beers!
Family
10/10
Exceptional
23 Jul 2019
SCTan
The staff of this family-run hotel were very nice and friendly, including helping me to glue back my phone cover!
The amenities were much better than I expected, including a very nice living room area with a tv where people could drink the free tea/coffee and eat the cakes throughout the day and evening, as well as a small outside terrace with nice seating for chatting with family/friends. There was also a pretty nice sauna/steam room area, which we did not use, but did look around.
We got upgraded from the Family Room to the Quadruple Room Matterhorn. The room was very nice with an awesome view of Zermatt and the Matterhorn, which you could enjoy on the spacious balcony. Just note that many balconies overlook the Quadruple Room balcony, and it also shares the space with the other rooms on the same level (big flower pots divide the space and provide some semblance of privacy). This room (called Stockji) is not for those with difficulty climbing stairs as it is up a short flight of stairs and the second king bed is in a loft with a mildly steep staircase with no rails. Also, those staying together in this room should be very comfortable with one another as the shower door (which is opaque) is visible from the sitting area.
Breakfast was continental with eggs cooked hot (scrambled, fried or boiled). There was a good selection of breads, cheeses and juices, as well as muesli, yoghurt, cornflakes and some cold cuts. Definitely enough to set most people up well for the day!
Leisure Family
8/10
Excellent
17 Jul 2019
Verified traveler
Good hotel, 15 min away from the train station. The only drawback is that no food for dinner and a little far form downtown Zermatt
Leisure Family
10/10
Exceptional
04 Jul 2019
Verified traveler

What a view

Great area with a perfect view of The Matterhorn. Room was nice with a mountain view. The only negative is the location. It's a good 15 minute walk uphill from town. We had to plan our day around that walk. So we had early dinners, etc. Otherwise it's a great place.
Partner
10/10
Exceptional
30 Jun 2019
Verified traveler
Loved the property. Magnificent view! Modern wirha a touch of swiss countryside and spacious family room Not centrally located but rather in a quiet area. Complimentary electric taxi upon arrival and departure if staying for a minimum of 2 nights.
10/10
Exceptional
24 Jun 2019
Verified traveler
網站相片與hotel的環境是相付合的一樣美麗。非常清潔，包早餐，家庭房間可看見Matterhorn view, 如有大行李時，入住兩天有免費taxi接送，只要到zermatt站至電話到酒店，如check out完，可放行李在酒店才去行山，行完之後可以至電洒店送行李到zermatt 車站，無需上回酒店提取行李，很貼身的服務。
Friends_and_family Family_with_children
10/10
Exceptional
26 Feb 2019
Verified traveler
Loved my stay! A bit out of town but the walk was easy if you don’t mind hills.
Leisure Family
10/10
Exceptional
28 Nov 2018
jimandkathy
very friendly and welcoming. Make sure to park your car in Tasche and take the train into Zermatt - tou risk a heavy fine if you drive into Zermatt
10/10
Exceptional
24 Sep 2018
A

Beautiful lodge at Zermatt

Loved the hotel and the staff! They were very accommodating, polite, cheerful and helpful! It was a pleasure talking to them. The hotel was ver comfortable and the rooms were a very good size. Very clean as well. Breakfast was great too! Thank you for the wonderful stay! Will definitely come back to stay again!
10/10
Exceptional
14 Sep 2018
Pamela
We just loved the Alpenlodge. Our room was wonderful and oh how you can not beat the view! It was a little bit out of the central town area but worth the extra trek.
Friends
10/10
Exceptional
12 Aug 2018
Verified traveler
Great hospitality and I got the clear view of Matterhorn and Zermatt. I loved it and definately stay again in the future.
10/10
Exceptional
25 Jul 2018
Verified traveler
Great Hotel the Owner and staff were some of the best we have ever encounter the view from our room was breathtaking. We had a amazing 10 days and would highly recommend
10/10
Exceptional
13 Jul 2018
Jennifer
What a wonderful stay we had at the Hotel Alpenlodge. Ir was a bit out of the town center so it was quiet, oeaceful and relaxing but still within walking distance. We had glorious views of the Matterhorn and a lovely patio area for relaxing. Breakfast was wonderful and the staff very courteous and helpful. If we make it back to Zermatt, we wouldn't stay anywhere else.
10/10
Exceptional
28 Mar 2018
Carla

An excellent view of the Matterhorn

We stayed for 5 nights and had an amazing experience. The staff was super friendly and helpful (from checking our dinner reservations to arranging taxis and dropping off our luggage). Our room was cozy and clean. We had an excellent view of the Matterhorn from our balcony and at breakfast (which was really good--you will not go hungry)! We skied 4 days and walked to the slopes from our room-an easy walk. And if you rent with FlexRent they store your gear at their location conveniently located across the street from entrance one of the trams to top of mountain.
Partner
10/10
Exceptional
07 Feb 2018
Brian

Best hotel experience we've had!

Beautiful, clean and very nice staff at the Alpenlodge!
10/10
Exceptional
27 Jan 2018
Verified traveler

Great Place

Beautiful hotel, nice staff. Do yourself a favor and stay here you won’t regret it. Breakfast is delicious!!
10/10
Exceptional
15 Dec 2017
Verified traveler

Fantastic place of rest

The place is a little far from the center, but the view and the people who run the place make up for it. There is a wonderful view of the Matterhorn.
10/10
Exceptional
16 Oct 2017
Verified traveler
Lovely stay and great location. They went above and beyond to make us feel home.
10/10
Exceptional
12 Oct 2017
Verified traveler

Excellent hotel in Zermatt

Warm, welcoming people. Wonderful hotel, very beautiful. Our room was the \"Matterhorn\" room, with a gorgeous view of the mountain and town. Breakfasts were luxurious, coffee and tea and cake at the ready all day / evening. Staff were helpful in planning our days. Highly recommend a visit here.
10/10
Exceptional
06 Oct 2017
Jeomsuk

hotel guest

A wonderful matterhorn view from the hotel , great hospitality and awesome breakfast.

Location & surroundings

Alpenlodge, Hotel
Zer BA¤nnu 22, 22, Zermatt, Switzerland

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Alpenlodge, Hotel

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