Royal Rio Palace Hotel

Brazil , Rio de Janeiro
Rio de Janeiro, Rua Duvivier, 82 - Copacabana, 82
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100 reviews shown

10/10

Exceptional

24 Mar 2026

Katalin

Nice breakfast, great selection of food

8/10

Excellent

20 Mar 2026

Jesus

This property on my staying workers working on the elevator, and the elevators need maintenance.

4/10

Poor

19 Mar 2026

Alexander

The hotel should be classified as a 3 stars. The elevators are constantly broken, breakfast is mediocre with the same food served everyday. Parts of the hotel requires maintenance

4/10

Poor

19 Mar 2026

Kyle Patrick

I honestly regret booking this hotel. From the moment I arrived, the experience was frustrating. The older man at reception was incredibly rude and dismissive, acting like basic customer service was too much to ask. The younger staff member at least acknowledged the issue, but did absolutely nothing to help—basically telling us we either had to pay for the hotel parking or go find somewhere else. So even when they knew it was wrong, they still forced us into it.

The elevator situation is a joke. I waited nearly 10 minutes for it multiple times—at that point, you’re honestly better off taking the stairs every single time.

One of the biggest problems was the false advertising. The website clearly suggests that parking is included, which is completely misleading. In reality, you’re expected to pay for street parking, not hotel parking. Even when this was pointed out, the older receptionist refused to take any responsibility or offer any kind of solution. Just denial and attitude.

Breakfast was another disappointment—exact same options every single day with zero variety. It got old fast.

The pool? Completely overcrowded, to the point where it’s not even enjoyable. And everything is overpriced for what you actually get.

The room itself was also nothing like the photos. Instead of anything remotely scenic, the view was just old buildings and other hotel rooms—definitely not what was advertised.

The ONLY positive part of this stay was the cleaning staff. The ladies were incred

Partner

6/10

Pleasant

10 Mar 2026

Carolina

The staff was very kind, attentive, and always willing to help. The hotel is also centrally located in Copacabana, which makes it convenient for exploring the area.

Unfortunately, the property itself feels old and poorly maintained. There is a noticeable lack of upkeep throughout the hotel, with peeling paint, loose furniture pieces, and even exposed cables coming out of the ceiling in the buffet area.

The breakfast buffet was also disappointing. Most of the food did not taste good, the eggs were cold and overcooked, and I even found hairs in my fruit, which was quite unpleasant.

Friends

8/10

Excellent

09 Mar 2026

Gabriel

Excellent breakfast!

2/10

Poor

08 Mar 2026

nelson

Service and communication are the most poor do i ever see and we travel a lot

Family

6/10

Pleasant

03 Mar 2026

Neha

Room was basic and clean but quite small. Reception staff were not very friendly or helpful . Pool was good. Spa staff were great and very accommodating !

4/10

Poor

03 Mar 2026

shalini

Reception staff ok but not overly helpful. I had sent money through for an upgrade but they claimed they did not receive it. Rooms ok but could do with update

Family

10/10

Exceptional

03 Mar 2026

Yesenia

The only problem I found in my room was the internet connection was terrible everything else was very good. Location was excellent walking distance to Copacabana beach and many restaurants.

Partner

6/10

Pleasant

25 Feb 2026

Isabeau

Room in okay condition. Pretty worn down. Staff was very friendly and helpful.

Partner

10/10

Exceptional

24 Feb 2026

Brandon

Exceptional staff!!! Every person there works hard. I loved my room as well. Buffet breakfast every day was great.

Self

8/10

Excellent

23 Feb 2026

Emily

Clean room. Nice staff. Elevators took forever. Pool was a little dirty. But good location. Slept well.

Friends

10/10

Exceptional

22 Feb 2026

Tremell

The room, and the pool I enjoyed the most… The bar tender at the roof top was the best..

8/10

Excellent

21 Feb 2026

Kattie

Everything was decent, nothing fancy but nice. I wish we had a long mirror outside of the bathroom

Friends

8/10

Excellent

19 Feb 2026

Juan Carlos

Location was perfect, property is clean and well maintained although a bit dated for the price.

Friends_and_family Friends

2/10

Poor

19 Feb 2026

Rasheen

Booked room and had to cancel due to family emergency…hotel never refunded my money nor did they answer my calls when i called. Definitely won’t be using them again

10/10

Exceptional

14 Feb 2026

Joseph

Great location, close to Copacabana beach. Helpful in arranging transport to Carnival.

10/10

Exceptional

06 Feb 2026

Enock

Great customer services, room was clean. Everyone was friendly, ready to answer your questions. Everything was on point.

Leisure Self

6/10

Pleasant

05 Feb 2026

Angel

Room was.OK . There was a.leak in the bathroom and they never showed to fix the safe. Bell hop and cleaning lady very attentive so two the counter guys, but the rest of the counter guys were not rude but appear very uninterested on their jobs. The location was good and the free breakfast was excellent. As for the Copacabana beach it was much cleaner and welcoming that the one on Ipanema. Uber taxis were very reasonable.

Leisure Partner

2/10

Poor

30 Jan 2026

Christopher

Do not stay here. This hotel is in poor condition and the staff is unprofessional

Leisure Partner

8/10

Excellent

29 Jan 2026

Melissa

Clean rooms
Excellent buffet breakfast
Kind staff and very helpful

Leisure Partner

2/10

Poor

20 Jan 2026

Leonardo

Me quedé 5 noches y solo una vez hicieron el servicio al cuarto, cuando les pedí trallas limpias y jabón a la muchacha de la limpieza se moloesto.
Los muchachos del valet te cobran 30 reales por llamar al taxi, lo aumentan en la tarifa del taxi.se avuzan del turista

Business_and_leisure Family

8/10

Excellent

19 Jan 2026

Daniela

The hotel is more beautiful in pictures that in the reality. The building needs maintenance. The service is ok, but you can easy see that the people don not try to give more than what they have to do.

Leisure Friends

6/10

Pleasant

09 Jan 2026

Emily

The hotel location is fantastic - just a short walk away from Copacabana beach. However, the building could be better maintained. Our bed was clean and orderly but the room showed definite signs of wear and there was mold on the bathroom ceiling.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Carleene

The room was dated but clean. Not enough bath towels and no face towels given, even after repeatedly asking.

Friends_and_family Family

2/10

Poor

04 Jan 2026

Eddie

I do not recommend this hotel at all, it is very old, outdated, staff is very rude, unprofessional, no amenities other than towel, breakfast option really bad, the around areas is really dirty, very busy traffic not a lot of good options where to eat. DO NOT GO BASED ON THR PICTUES IT DOES NOT COMPARE.

Leisure

8/10

Excellent

03 Jan 2026

Ben

Room was adequate, had the basic amenities. Nothing special. But the rooftop pool was very nice. All staff friendly and great services. Breakfast was very good, a lot to choose from. Dinner was adequate but for the money you pay is decent.

Leisure Self

10/10

Exceptional

31 Dec 2025

Zackery

Everything was great !

10/10

Exceptional

30 Dec 2025

Lisbeth

good

Leisure Family

10/10

Exceptional

22 Dec 2025

Rosiane

My daughter and I stayed 14 nights, we loved it, close to everything, we will definitely be back.

Business_and_leisure Family

10/10

Exceptional

13 Dec 2025

Maricela

Excellent staff, very helpful and breakfast was delicious!

Leisure Friends

10/10

Exceptional

01 Dec 2025

pablo gonzalo

Increíble todo

10/10

Exceptional

30 Nov 2025

Dan

Great hotel

10/10

Exceptional

24 Nov 2025

Karla

Very nice staff ! Loved the pool

Leisure Friends

10/10

Exceptional

24 Nov 2025

MARI-ANN

The rooftop bar has the BEST mojitos we’ve ever had. The front staff was the BEST, they remembered our names, always greeted us with a smile and were always willing to help and answer our questions. The rooms are basic but perfect for the travelers who are there to enjoy being out walking and enjoying the city and just coming back “home” to a safe and comfortable hotel. The location is prime and only a 4 minute walk to the beach! I highly recommend this hotel - we will surely be back again!

Leisure Friends

2/10

Poor

18 Nov 2025

Maria Jose

This was the worst stay in many years. The rooms smelled horrible, the WiFi did not work properly, the safe in my room was damaged. It is a very dated hotel, and the pictures seem a bit misleading. I had to book another hotel for this stay. Would not recommend this hotel to anyone.

Leisure Self

4/10

Poor

17 Nov 2025

Claudia

Customer service not good, served the same breakfast every day didn’t varied the food. The hotel was out of power for three consecutive days on and off.

Friends_and_family Family

8/10

Excellent

06 Nov 2025

Patricia

Habitación ordenada, pero las toallas estaban en mal estado, muy viejas en su mayoría.
El personal masculino de recepción, solucionaban las dudas, pero eran poco amables.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Gabriella

Everything was lovely and staff was amazing and helpful

Leisure Partner

2/10

Poor

28 Oct 2025

Anderson

Staff was really rude,
Housekeeping did a half butt job at cleaning
I found a roach in my room room. I have a video.
They definitely need to spray for bugs

Friends_and_family Family

4/10

Poor

25 Oct 2025

Natalie

Room was mould and smelt funny. The property is run down and looks nothing like the internet pictures. Excellent, helpful and friendly staff though

8/10

Excellent

21 Oct 2025

Victoria

Clean, good breakfast buffets Only complain, people from front desk have no manners, they are not friendly. Not trying to help

8/10

Excellent

21 Oct 2025

Ricardo

Una buena opción. Pero solo 2 cosas: 1-Se escucha el ruido de las habitaciones continuas. 2- El inodoro están como arruinados.

Pero de ahí en todo lo demás muy bien. Ubicación. Seguridad, accesibilidad y cerca de la playa.

Leisure Family

8/10

Excellent

13 Oct 2025

Rodrigo

Concierge was very friendly, hospitable and helpful. I would definitely stay here again!

10/10

Exceptional

08 Oct 2025

Gabriel

Excelent service, clean, delicious breakfast, and close to the beach and many restaurants and bars! Would come back for sure!

10/10

Exceptional

04 Oct 2025

José Antonio

Yes, beach and activities were just two block away... great stay!

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

Edgar Ivan

its and old Hotel, but its very close to everything, great location.

Leisure

10/10

Exceptional

26 Sep 2025

Michael

Staff were pleasant. Included breakfast was delicious everyday for my stay of 13 days.
No access to a parking garage only what you find on the street near hotel.

Leisure Self

6/10

Pleasant

05 Sep 2025

Shenell

Property is okay if you’re just looking for a place to drop your bags.

Leisure Family

2/10

Poor

26 Aug 2025

Yaritzi

Upon arrival, we discovered our room was dirty. The sheets were stained and the floor had not been cleaned properly. We reported the condition of the room and were “upgraded” to a room that was also unclean. Sheets stained. They had blankets in plastic bags that did not smell well. The bathroom floor flooded every time we tried to shower. The couch had stains all over. I couldn’t even sit on it at all during my stay.

Leisure Family

8/10

Excellent

17 Aug 2025

Gonzalo

Great stay

Leisure Partner

8/10

Excellent

08 Aug 2025

jose

Room itself was not great. But it was fair for the price. Room was clean and comfortable. Bathroom issues though. Bidet not working and shower did not drain.

Leisure Family

6/10

Pleasant

07 Aug 2025

CARSON

I arrived early, they didn’t allow early check in but did give option to leave bags so I could tour the area. Good and safe area, no issues with people sleeping on the streets in the area. The room was underwhelming for a 4 star hotel, obvious signs of age. The need to leave card key in the slot by the door to power the room, meaning you can charge your devices while you are out. I had good service experience from the staff though. The room was constantly noisy, thin walls if you know you know. The outside, like street noisy was surprisingly minimal. I agree with a lot of other reviews, the breakfast did carry a vast variety of options (egg, the good thick bacon, plenty of fruits, breads).

Overall a 6/10. Staff, the breakfast, location/safety was excellent…everything else was lacking. Top issues would be the dated room and noise.

Leisure Self

2/10

Poor

01 Aug 2025

Heli

Not a good hotel. Unclean, unhelpful staff, nasty linens. Needs upgrades in every area.

Leisure Family

2/10

Poor

01 Aug 2025

Heli

Hotel is very outdated and unclean. Bad customer service to the point you have to talk to the supervisor to get things done.
1- Unsafe stair in the entry - hard to see (people trip and fall often).
2- Nasty - the towels are no longer white, they are now cream- old and stained. Pillows were nasty (very stained/smelled terrible- Nasty). Asked for new pillows and had to wait an hour and call them again to get new ones. The ones were still stained and sprayed with a strong fragrance spray. Disgusting!!
3- Front desk staff not accommodating- it charges per room to keep your luggage until check in time. The guy at the front desk was forceful on getting us checked in even though we told him we wanted to check in later because we were in a hurry and had taxis waiting for us to go to a tour scheduled at 2 pm.
4- Some rooms our family stayed were a little better and we were able to move to a better room after showing him pictures of how bad our room was to the manager. The one given to my husband and I was tiny, had a full size bad which did not fit my husband, nasty linens and pillows and had stairs down to get to the room which was difficult with all the luggages we had. Also the mini fridge had a glass door with a permanent blue light on. We had to cover the door to be able to have the room dark.
Location was a few blocks from the main beach street which was nice but not worth it. Pictures on Expedia are deceiving!!

Leisure Family

10/10

Exceptional

31 Jul 2025

Adriana

Very friendly and helpful staff. Shoutout to Branco at the front desk! Great guy, maybe our stay there great.

10/10

Exceptional

31 Jul 2025

EUGENIO MANUEL

Excelente Max como recepcionista y todo el staff

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Oliver

Sleepless Start: Hotel Needs Major Maintenance

My 11-night stay was okay, but more of a 3-star experience than 4-star hotel.

Pros:

- Excellent breakfast buffet and delicious restaurant food with generous portions.
- Superb location: 5-minute walk to Copacabana Beach (Leme), groceries, restaurants, and the Cardeal Arcoverde metro for easy access to tourist spots.
- Friendly, helpful, and compassionate staff, especially with issues.
- Nice rooftop pool, bar, and restaurant with Rio mountain, city, and some sea views, offering great drinks.

Cons:

- Early check-in cost a full night's stay, forcing a long wait after an 11-hour flight.
- First room (119) had poor Wi-Fi, a concrete view, and noise issues (loud music, tapping), plus a non-functional phone. It took six days and daily requests to change rooms for lack of sleep.
- Second room was basic and run-down, with a toilet that never looked clean. Taps make a loud squeaking sound when water pours through. Wi-Fi was better but intermittent and slow for work.
- Elevator breakdown caused long waits.
- Gym was neglected with most equipment broken; hand spray was always empty.

The hotel needs maintenance to live up to its 4-star potential. My experience was disappointing compared to photos and reviews; I'd hoped for a more relaxing start to my travels.

Self

10/10

Exceptional

17 Jul 2025

nohora

Good service and great breakfast!!! Good for the budget

Partner

10/10

Exceptional

14 Jul 2025

Elisha Bumba

Excellent and friendly staff
Good breakfast with great variety

Leisure Family

10/10

Exceptional

13 Jul 2025

Reena

Room was clean and well kept in order. Very close to beach. Restaurant had very hospitable staff.

Leisure Family

4/10

Poor

08 Jul 2025

Alexander

This is a three star hotel. Breakfast is mediocre, crowded and not sanitary.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

Shantell

Truly enjoyed my stay. The food was delicious and the staff was so accommodating. Will be back for sure!

Leisure Self

10/10

Exceptional

02 Jul 2025

Yenny Patricia

Buen servicio

Leisure Friends

8/10

Excellent

01 Jul 2025

Luana

The receptionist Leandro Cruz was the highlight of my experience. He is the absolute best!! When I arrived at the hotel I even thought about leaving because the place is old and the rooms were not great. But the staff there are so nice that made my stay truly enjoyable. I got an upgrade to a room that had a dry sauna and it was amazing. The roof and the gym have a nice view.

Business_and_leisure Partner

2/10

Poor

29 Jun 2025

Joselito F

The hotel fotos does not reflext the reality of the hotel. For what i have paid it feels overpriced . The bathroom need some renewal. The restaurant was not clean.

Leisure Partner

2/10

Poor

28 Jun 2025

Vadime

Pictures are not accurate to the place, Staff is not accommodating with terrible service, highly recommend any other place not even worth any cheaper price.

Leisure Self

10/10

Exceptional

23 Jun 2025

Joao Pedro

I loved the staff, the front desk guys are extremely helpful, the cleaning lady’s are awesome too, there’s tons of food areas around and the beach is super close. I wasn’t a fan of the homeless, beggars and sellers everywhere and if you want to avoid that go to Ipanema or leblon will be the cleanest but triple the price. The only issue I had was the steam room being stinky but everything else was great. The staff and breakfast is half of why I’d stay there again

Business_and_leisure Partner

10/10

Exceptional

18 Jun 2025

Yeferson

The staff was super helpful, the front desk administration was also very polite, nice and were able to communicate with me in any language I needed, spanish, portuguese or english.

The bellman staff also were really personable and helped me as a first timer in Brazil, walked me to certain locations so I felt safe and could get to know the surrounding area better.

Phenomenal experience. Big shoutout to Bruno the bellman.

Leisure Self

10/10

Exceptional

03 Jun 2025

Zhongmang

Excellent service

Leisure Self

6/10

Pleasant

30 May 2025

Debbie

Hotel was much older and worn down than pics. Bedroom 1107 smelled of sewage the whole week. Walla has mold. Loud noise from water pipes when using sink. Bidet did not work. No kettle or iron available for use. Breakfast food was terrible and same
Things. Don’t go after 9 am as it’s super crowded and it’s a feeding frenzy stampede. Breads not tasty, fruit not ripe, slimy eggs, super thick bacon that breaks your teeth. Food so bad even tea bags were awful and needed to use two of them for my cup of tea!! Front desk staff rude and blunt. Other staff nice . Rooftop steam room
Never worked the whole week there. Decent view, but very little of beach and water . Power outage one morning for hours during breakfast stampede. Wasn’t fun walkimg 11 flights of stairs . Ask for lower floor.

Friends_and_family Family

6/10

Pleasant

29 May 2025

angela

The breakfast was very good has plenty options but the hotel conditions wasn’t that good for the price is not a good place to rest

Partner

8/10

Excellent

25 May 2025

Thomas Van

The staff was very good in accommodating.

I had a smaller room and upgraded for a very Good price for my ten days stay.

My room actually had a hot tub and a sauna.

I had two double beds.

I only used one of the beds.The other one had a broken leg and one of the jets on the Hot tub was not working.

The pool area is nice., But they really need to get some more lounge.Chairs ten to twelve more would be good.

There are only three right now and they are broken.

I use the gym frequently. And they actually put a new treadmill in while I was there.
There is other equipment That needs to be replaced because it is broken.

They have a nice little lobby bar but it is not used at all.

The free breakfast that is included is great and they do a nice job of getting the people in and out and stocking the food and keeping it hot.

There are many rooms at this hotel And I'm sure it is a challenge for the maintenance.People to keep up with everything.

The house keeping staff to the great job!

Leisure Self

8/10

Excellent

21 May 2025

Almost excelente!!!

6/10

Pleasant

14 May 2025

Katherine

This property is a little deceiving from the photos. It’s a pretty standard high rise hotel, service was fine but the room itself left us wanting. The box spring of the bed was exposed and severely damaged. We were provided a sheet and one thin fleece blanket. When we asked for more bedding we only got an additional fleece blanket, no comforter/duvé. The bathroom door was splitting at the top from wear people have clearly hung their wet towels because there are no hooks in the bathroom to hang anything. And finally, the bathroom faucet leaked our entire stay. It was fine, but for the price in that area, I expected a nicer room/accommodations

Leisure Partner

10/10

Exceptional

30 Apr 2025

Chiel

The eliotical didnt work. Bummer

Leisure Self

4/10

Poor

22 Apr 2025

Carlos Numa

The hotel needs urgent restoration. Some staff, especially at the door were very polite. But they couldn't even provide cutlery if you didn't order from their restaurant. Will not be going back soon.

Leisure Family

10/10

Exceptional

21 Apr 2025

Greg

Great service and convenient location to the beach !

Leisure Friends

10/10

Exceptional

17 Apr 2025

Todd A

The people are very friendly, and eventhough the hotel was doing some minor remodeling, most people were completely unaware that it was taking place.

Leisure Family

10/10

Exceptional

17 Apr 2025

Meredith

I enjoyed my stay at the Royal Rio Palace Hotel. It was perfectly located two blocks from Copacabana Beach. The rooms are modern and elegant. The breakfast buffet was impressive and had so many options you couldn’t try them all. It is in a safe area and centrally located. They have rooftop pools if the beach isn’t your thing or an indoor pool for wet days. We will return when we come back to Rio.

Leisure Family

4/10

Poor

15 Apr 2025

Ron

The Breakfast Buffet was good but it closed much too early. Late sleepers loose out. Should at least go till 12PM.

Leisure

10/10

Exceptional

13 Apr 2025

Trina

Staff was friendly. The best cup of coffee!

Leisure Self

10/10

Exceptional

09 Apr 2025

Verified traveler

Recommended

I had a generally pleasant stay.

The location is great, making it easy to get around, and the staff were friendly and helpful throughout my visit. The breakfast was solid, and I appreciated having access to a gym and pool, although there were some water leakage due to the rain. The bed was comfortable so that's a positive point as well.

On the downside, the hotel does feel a bit dated in some areas, and the bathroom lacked an exhaust fan, which made it a bit stuffy after showers.

Overall, it's a solid choice if you're looking for comfort and convenience, especially with the amenities and service.

Friends_and_family Family

8/10

Excellent

07 Apr 2025

Victor

The hotel is nice overall, but for the high nightly rate, I expected a bit more. The pool is quite shallow—only about waist-deep—which was a bit disappointing. Breakfast was good.

Leisure Family

8/10

Excellent

02 Apr 2025

Candace

Towels are very old

Leisure

10/10

Exceptional

31 Mar 2025

Claudia

Is only 2 blocks away from the shore/ beach.

Business_and_leisure Family

6/10

Pleasant

30 Mar 2025

Ron

I found for the most part for it to be very old. Not flexible at all with early check in. The charged an extra night to check in earlier and room was terrible. Clogged shower, toilet, phone was broken and hole in window with mini-split air conditioner line to outside. Overall bad check in experience. After first night our room was somewhat bigger and better but floor was sandy and bathroom shower head was broker. Not the best experience for an overall long stay. Won't be back too soon

Leisure

6/10

Pleasant

28 Mar 2025

Juan

It has a lot of room for improvement

Leisure Family

10/10

Exceptional

27 Mar 2025

Sergio

Team was very friendly and helpful! I recommend this hotel.

Leisure Partner

2/10

Poor

26 Mar 2025

Kalesky

I had a terrible experience at this hotel. The room was completely unsanitary, with visible mold on the walls. The humidity was overwhelming, making it difficult to breathe, and the air felt heavy and damp. The beds were filthy—stained bed and an overall unclean feeling. On top of that, the staff was incredibly rude and dismissive when I raised these concerns. They did offer a different room, but it wasn’t much a difference as far as the cleanliness and damped air. I would never recommend this place to anyone. Avoid it at all costs. When asked for a refund after NOT staying at the location; (nothing was touched) we were informed by staff that they will NOT refund us regardless of the conditions of the hotel. Meaning they are well aware of the unsafe conditions.

Leisure Family

2/10

Poor

26 Mar 2025

Mortimel

I recently tried to stayed at the Royal Rio palace Hotel and it was a huge disappointment.First of all the room was nothing like the pictures online- dated furniture,a musty smell and the cleanliness left much to be desired. The walls had mold and the bathroom was disgusting.While the staff were unhelpful when i had issues with the room, there were no lights on the whole floor i was staying at , i went down to the front desk immediately and explained my situation and no one seemed to care. The location was not decent,Overall, i regret booking this Hotel and i will never to that hotel.I immediately asked for a refund and was denied, I couldn’t breathe with all that mold in that hotel,So i decided to go and stayed at the **Hilton Copacabana Rio de Janeiro and it was Worth it…..

10/10

Exceptional

18 Mar 2025

Maryellen

Excellent location to all!

Leisure Family

4/10

Poor

13 Mar 2025

Cintia

Distinct smell that never seemed to go away (probably from plumbing and sewage) this smell also was in towels that desperately need to be replaced with new ones

Leisure Partner

8/10

Excellent

10 Mar 2025

Mari

The staff were super wonderful and always available whenever. They recommended great food, shopping and found taxis for us to get around. The area was very quiet, walkable and safe even during the night time. Shoutout to Julio Cesar for being so wonderful to us, made my mom a remedy when she a bit sick! He’s the best! The facility itself has some small imperfections but the service makes up for it. Would definitely come back and recommend for the price it’s worth it.

Leisure Family

10/10

Exceptional

08 Mar 2025

Jeandré

Great place to stay and very central in Copacabana. A little tired but otherwise amazing

Leisure Friends

2/10

Poor

07 Mar 2025

SAFA

I recently stayed at this hotel, which is rated as a 4-star hotel. Unfortunately, my experience was not good. The service was very poor, and there was no electricity during our stay. Additionally, there was a loud generator right under our room that caused a lot of noise. Despite being a 4-star hotel, there were no basic amenities like an iron in the room. Overall, I was very disappointed with my stay.

Friends

4/10

Poor

03 Mar 2025

INGO

Rooms are poor
No coffee mashine

No furniture one chair

Ac was loud and went off and on and off and on

Had no power when we checked in had to sit in lobby for 3 hours was lucky i was not stuck in the elevator

Had to pay 25 bucks an hour for late checkout. Noon to 6 pm. 150 bucks

Leisure Partner

8/10

Excellent

03 Mar 2025

Mark

A well located hotel, within easy walking distance of both the beach and Metro. The buffet breakfast was plentiful. The room was clean promptly daily. The rooftop pool was a nice area, however quite small given the number of rooms in the hotel. The biggest downside was the lifts, where you could wait a long time for them to arrive. We stayed 5 nights & paid for an early check in c£35 following an overnight flight. Overall we enjoyed our stay at the hotel

Leisure Partner

10/10

Exceptional

03 Mar 2025

Beqir

Best