Name: Astoria Copacabana
Address: Rua Republica do Peru, 345, Copacabana, 22021-040, BR

10/10

Exceptional

22 Jul 2026

William John

Room cleaned every day very friendly staff buffet breakfast was very good and 5 mins from beach

8/10

Excellent

16 Jul 2026

Mariana

The property has a great location, around a 10 minute walk to Copacabana beach. There are great restaurants in the area and the breakfast offered in the hotel is okay (could be improved by having more variety).

The cleanliness is definitely something that should be worked on! We were left without soap and the floors of our room had sand even after being cleaned.

Some members of the staff were very kind (in the breakfast area), but some others were not very polite.

In general, it is a good place to stay.

Family

6/10

Pleasant

13 Jul 2026

Antonio Carlos da

Thanks 🙏

10/10

Exceptional

11 Jul 2026

Roger

Nos encantó la limpieza y seguridad además de un desayuno buffet muy completo cada día. El personal en recepción súper atentos y colaboradores. La ubicación del Hotel no puede ser mejor tiene todo cerca.

Friends

6/10

Pleasant

08 Jul 2026

Adedoyin

Overall pleasant staff and complimentary breakfast was well served. However, there were some issues that came up during our stay:
- We had an issue with our toilet (WC) on one night during our stay. We put in a service request that night which they informed us would be attended to the next morning. By the next evening after we returned to the hotel, the issue still wasn’t fixed such that we had to remind them.
- There was no iron for clothes during our stay
- Some mold was present in the bathroom (upper corner in the shower)
- When more towels were needed, we had to make multiple requests before our request was satisfied
Hotel is conveniently situated in Copacabana. Average stay overall given the issues highlighted above

Friends

10/10

Exceptional

03 Jul 2026

Kyle

Great location, close to beach and excellent restaurants. Hotel was clean and hotel staff were so friendly, helpful and accommodating. All the restaurants, and tours they recommended were great!

Cons: the walls/ doors are paper thin. You can hear EVERYONE. People getting off the elevator, anyone in the hall and even the morning cleaning staff. If you're a light sleeper, bring earplugs or request a room as far away from the elevator as possible.

There is only one small sheet on the bed. The heater in the room worked good, otherwise it would have been freezing. We did not inform or ask for additional blankets, but I'm sure if we did, they would have provided them, based off of how well they were with other requests.

Would definitely stay here again!

Partner

6/10

Pleasant

22 Jun 2026

Slobodan

Maid service could be better

Self

8/10

Excellent

16 Jun 2026

Gustavo

Buen desayuno

Friends

2/10

Poor

08 Jun 2026

NORMAN

There’s no valet parking available when i came and the receptionist told me to look for parking outside!!!its very hard to find one, luckily i found a pay parking for the whole day, then when im getting my car to park in the hotel i need to pay again for the valet parking!!!!

Family_with_children

8/10

Excellent

07 Jun 2026

LUIS

El personal muy amable y atento. El hotel está muy bien ubicado en Copacabana. Llegamos muy temprano y tuvieron la atención de darnos la habitación en cuanto estuvo disponible, mucho antes del check-in y sin que lo pidiéramos, simplemente como una cordialidad del hotel.

Friends

10/10

Exceptional

28 May 2026

DAVID

I liked everything about the hotel,staff cleanliness, location.Maybe a bit more variety of hot food for breakfast and the room I was in could do with a few hooks on the wall to hang your clothes on but not a big problem.Found the front reception staff very helpful,all spoke good English and were pleasant and polite.👍

Self

10/10

Exceptional

23 May 2026

joan

Excelente desayuno.

Friends

10/10

Exceptional

20 May 2026

ivandro

excelente hotel

6/10

Pleasant

16 May 2026

Kathia

Las habitaciones tienen un espacio moderado, pero los baños no se ven limpios necesitan más mantenimiento. Igual la piscina. Los staff muy buenos el wifi corría bien pero fuera de la habitación. El desayuno estuvo bastante bueno. El hotel fuera excelente si le dieran un poco más de mantenimiento. Porque tiene una ubicación perfecta cerca de todo. A unos pasos de la playa de Copacabana. Tiendas, lugares para comer a su alrededor.

Partner

10/10

Exceptional

11 May 2026

Cristian

Gym needs more attention

Family

10/10

Exceptional

08 May 2026

Eric

I want to single out Pedro , Eduardo and Celso at the reception for the very friendly, helpful and efficient client service they are offering to those first coming into the hotel. Fantastic and that includes the staff serving breakfast and the chambermaids and cleaners too! Eric Verner

Family_with_children

6/10

Pleasant

07 May 2026

José Armando

El desayuno muy completo y abundante. El personal en todas las areas tiene excelentes habilidades de servicio al cliente. El cuarto esta remodelado y en buenas condiciones. El baño necesita estar igual, por lo que sugiero que lo presenten igual o mejor que el cuarto ya que se ve viejo y con bastantes defectos. Hace falta mejorar MUCHO la limpieza, encontramos sucio debajo de las camas, habian calcetines de huespedes anteriores, mucho polvo debajo de camas. Las sabanas estaban rotas. Solo pusieron toallas de manos y para salir del baño el primer dia. Se nota que limpian solo para dar una buen impresion de entrada. Por lo demas estaba bien.

Family

8/10

Excellent

28 Apr 2026

Carlos

Great breakfast and friendly crew

Self

8/10

Excellent

24 Apr 2026

Brianna

The hotel is nice and breakfast was better than anything you would get in America or the west. It’s on the older side it’s not super clean or new. If your more on the high maintenance side maybe get smtg more expensive. Staff was great. Hotel was rly busy when we were there weren’t accommodating for early check in or late check out.

Friends

8/10

Excellent

19 Apr 2026

AL

Great location, near the beach and many restaurants, room was clean comfortable but a bit on the small side. WiFi was fantastic, on site paid parking was convenient.
Great breakfast with many options , juices and fruits. Great stay.

Partner

2/10

Poor

18 Apr 2026

Alfred

The breakfast was excellent. Nevertheless, the room was horrible. The room was very when I checked in. Housekeeping didn’t sweep the floor my entire stay. There was no towels in the room. I had to request towels each evening.

Self

6/10

Pleasant

16 Apr 2026

Maria Lorena

The room had a strong smell to cleaning products, couldn’t sleep first night

10/10

Exceptional

16 Apr 2026

Cecilia

This place was just amazing for my first ever visit to Brazil. It’s close to the beach and so many stores and pharmacies close by and restaurants to dine in. The staff are super nice and welcoming and breakfast is so delicious and there’s a variety of food to choose from. The rooms are cleaned every good and I would recommend this stay for sure

Friends

10/10

Exceptional

14 Apr 2026

Paula

Friendly helpful staff. Close to the beach. No blanket or comforter - just a sheet.

Self

10/10

Exceptional

13 Apr 2026

Mahrukh

Good breakfast, good staff services, we enjoyed our stay.

Family

6/10

Pleasant

13 Apr 2026

Kerlyn

It’s was good

Friends

10/10

Exceptional

13 Apr 2026

Ana

Staff were really helpful and welcoming! The room was kept clean and tidy throughout our stay. I also loved the facilities from the little gym set up to the pool! Breakfast was really nice as well, lots to choose from!

Friends_and_family Friends

10/10

Exceptional

25 Mar 2026

Robert

No complaints. Clean, quiet and safe

Partner

10/10

Exceptional

25 Mar 2026

Robert

No complaints. I had a great stay.
The elevators were a little slow but that’s due to one of them being on maintenance so that explains

Partner

8/10

Excellent

18 Mar 2026

Barbara

Great location. Friendly staff. Loved the included breakfast. Would stay again.

Family

8/10

Excellent

16 Mar 2026

Sergio

The staff was great, the location too! But the cleaning of the rooms wasn’t at their best! Would recommend more towels given at every gust

Family

6/10

Pleasant

11 Mar 2026

Alceir

Need renovation, especially bathroom

Partner

6/10

Pleasant

10 Mar 2026

robert

its an ok hotel. nothing great, nothing bad. good location that is close to the beach and two subway stations

Self

8/10

Excellent

10 Mar 2026

Hao

Good location

10/10

Exceptional

05 Mar 2026

Leonardo

Great hotel. Great location. Great multilingual staff!

Self

10/10

Exceptional

01 Mar 2026

Edwin

Great service , great breakfast Very good place to stay

4/10

Poor

01 Mar 2026

Sophia

Overall, our stay was just okay, but we experienced several recurring issues. Upon arrival, our room had no hand towels or bath mats. We requested them at the front desk and were told they’d be sent up, but the interaction felt dismissive and we had to follow up again.
We found 3 cockroaches in the room. There were no alternative rooms available, so we requested a deep cleaning. Even after that, the towel issue continued.
One evening, I accidentally left my phone in an Uber. Gabriel, who was working that night, went above and beyond to contact the driver and help me recover it. His professionalism and kindness truly stood out.
We also overheard another guest say they left dirty towels on the floor for replacement, as instructed. After housekeeping cleaned the room, those same towels were placed back on the racks. Gabriel fixed it immediately when told.
The rooms are small and sand builds up quickly, making housekeeping especially important.
At checkout, we were required to leave by noon, which was fine. Since our flight was at 10pm, we asked ahead of time if we could return later to shower and were assured it wouldn’t be an issue. When we returned and requested towels, the interaction at the front desk, again with Filipe, felt dismissive. When I asked housekeeping directly, I was asked for money for a towel.
Our repeated interactions with Filipe lacked warmth and professionalism. Each time we approached him, he appeared visibly annoyed and eager to

2/10

Poor

24 Feb 2026

Ana

No suelo escribir reseñas negativas de hoteles, pero en esta ocasión me siento realmente obligada a hacerlo.
Viajé a Río con tres amigas, con quienes suelo viajar con frecuencia, para disfrutar del último día de Carnaval. Elegimos este hotel porque se anuncia como 4 estrellas, esperando un estándar acorde a esa categoría. Sin embargo, la experiencia estuvo muy lejos de lo esperado.
El baño de la habitación no estaba en condiciones adecuadas, y tanto las toallas como las sábanas estaban sucias. Esto nos provocó un fuerte episodio de alergia durante la estadía, algo que jamás nos había ocurrido en otros viajes.
Lo más desagradable sucedió el día que salíamos hacia el Carnaval. El recepcionista, Ken, intentó sacar provecho de la situación haciendo que el taxista contratado nos cobrara más de lo acordado, aparentemente para llevarse una comisión. Fue una situación muy incómoda y decepcionante, especialmente tratándose de un hotel que se presenta como 4 estrellas.
Lamentablemente, esta experiencia afectó por completo lo que debía ser un viaje especial entre amigas. Espero que el hotel tome medidas para mejorar tanto la higiene como la profesionalidad de su personal.

Friends

8/10

Excellent

21 Feb 2026

Jeremy

The hotel had good security with a 24 hour guard at reception and card required to operate the elevator. The buffet breakfast included although basic was quite acceptable. The staff were very friendly and helpful.

10/10

Exceptional

20 Feb 2026

Denis

Clean

Partner

6/10

Pleasant

19 Feb 2026

Serman Luis

The hotel was fine. The issue is the staff.. The front desk guy(bold) was very rude all times , Room without a/c and he spend all day long coordinating to be fixed but it never happen also he refused to change our room. Always rude and non polite behavior with me but all guests .
Also the hotel refused to give me another card ,just 1 key for 2 people and the power only function with the card so if you need to go to anyplace ,the card must be with you in order to take the elevator but people who stay in the room will be without power or a/c .When i asked to the same guy for another key he was so rude saying NOOO…
Otherwise good location,great breakfast..

Partner

10/10

Exceptional

18 Feb 2026

Donna

Staff were so friendly and helped us with any request

Friends

2/10

Poor

16 Feb 2026

Naresh

Guys if any of solo travellers planning to book the economy studio room I suggest book it for 1 night then decide whether you want to extend or not. I booked for 10 nights and the AC was leaking and the hotel refused to return me my balance nights. The room is extremely small. Thanks to
Hotels.com i manage to get a refund. Will never stay here again.

8/10

Excellent

13 Feb 2026

Francisco

Great staff, very friendly and helpful.
Room is a bit small and the bathroom is very tiny. But everything is very clean.
The location is excellent for Copacabana beach, only 2 blocks and easy to walk to.
We stayed here for NYE, minimum 3 nights. The price was quite high (that's why the 4 stars, too expensive for what they offer).
Breakfast is decent, but I recommend find a \"panificadora\" (bakery shop) near by. You can find Atlântica Panificação or Santa Marta Panificadora about 10 minutes walking distance.

Leisure Partner

10/10

Exceptional

25 Jan 2026

James

Yes and yes! Everything WAS wonderful!!!

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

emmeline

Staff was great veru helpfull room was nice and clean

Partner

10/10

Exceptional

15 Jan 2026

Esteban

All

8/10

Excellent

09 Jan 2026

Babak

Not a bad spot for the price - no frills but good value and easy to the beach and the neighborhood

Leisure Self

10/10

Exceptional

31 Dec 2025

Michael

The staff were friendly and helpful. The location was great. I would stay here again

Leisure Self

10/10

Exceptional

29 Nov 2025

Joaquin

Everything was good. Clea, good breakfas, helpful staff

2/10

Poor

15 Nov 2025

Leonardo

As mentioned earlier, they held my Uber on the way to the airport. I frequently travel and have never been held in my room while they checked it. Since they have my information and credit card, I even stayed an extra day to leave the place peacefully. However, they treated me like a criminal.

Leisure Self

2/10

Poor

15 Nov 2025

Leonardo

I was stopped from leaving during checkout because they insisted I stay while they checked the room, even though they had my credit card on file. They even held up my Uber. It was unnecessary and humiliating. It made me feel unwelcome. I won't recommend to anyone, especially if is a male of color, to stay in this hotel. I’m considering filing a complaint about the receptionist and bellboy holding me against my will. If there was a problem with my room, which there wasn’t, I even throw my trash every day. So, why would they need me? What would they do if they found something wrong?

Leisure Self

8/10

Excellent

04 Nov 2025

Chester

Nice Location. Not to far from the beach. Breakfast was very good. They gave us one key for three guests which was totally ridiculous. If we wanted another one we had to pay.

Leisure Friends

2/10

Poor

03 Nov 2025

samuel

There were severe bed bugs in the bed - I mean severe - I had bites all over. I could not sleep. I had to clean all my clothes and get inflammation cream. It hugely affected my trip. I raised the issue and later emailed them about the issue but received no answer.

Leisure Self

4/10

Poor

02 Nov 2025

Natalie

Dirty room when checking in

Friends_and_family Friends

6/10

Pleasant

23 Sep 2025

Anirudha

Close to the beach. Convenient but looked run down and tired needs a renovation really badly

Leisure Family

2/10

Poor

28 Aug 2025

Masood

Smell + Smell + Smell: worse hotel condition in my entire professional and tourism life spanning across 25 years.
I could not bear to stand even for 15 mins and room was extra tiny.
Only location was in good area, the rest was unbearable, and I left in half an hour to other hotel.
It was a total inconvenience
by any standards.

Business Self

2/10

Poor

26 Aug 2025

Verified traveler

A little disappointed with the cleanliness, too much noise

8/10

Excellent

19 Aug 2025

Luciano

Nice hotel about 10 minutes walk from the beach and staff were very helpful. Breakfast was also very good.

Leisure Family

8/10

Excellent

14 Aug 2025

DIMITRIOS

Convenient location, friendly and helpful staff

Leisure Family

10/10

Exceptional

07 Aug 2025

Karleen

The food was delicious and the bed was comfortable!!!! I would recommend everyone staying there

Leisure Family

8/10

Excellent

04 Aug 2025

Guillermo

Perfect for a short stay. It has a family vibes and feel safe to enjoy what the city has to offer...

Leisure Self

6/10

Pleasant

10 Jul 2025

Jonathan

As a rule of thumb substract one star to any hotel in Brazil to have a real sense of the property category.
In this case the hotel is a 2

10/10

Exceptional

22 Jun 2025

Bryan

My phone was stole. Right out of my ha d just outside the hotel property

Leisure Self

6/10

Pleasant

18 Jun 2025

Camore

Customer service was just ok, same with room!

6/10

Pleasant

09 Jun 2025

Armin

-

Leisure Family

4/10

Poor

15 May 2025

Jun Hua

Disappointed stay

Poor unreliable wifi connection, not able to use most of the time. No kettle in the room, poor supply of drinking water. The bed linen also in poor condition. The safe in the room is also broken for the entire 4 nights stay.

Friends_and_family Friends

4/10

Poor

11 May 2025

Norio

The parking at the hotel is very expansiva comparing to others places..
As we for very late to the hotel, we do not have other option an pay.

Business_and_leisure Family_with_children

6/10

Pleasant

08 May 2025

Andrea

There was mold in the shower and they refused to give us extra towels for the pool which was strange. The breakfast bar looked nice but the food was not kept hot or cold accordingly. Did not feel safe eating most of it.

Leisure Partner

2/10

Poor

05 May 2025

Tobias Koji

Super expensive, tiny and very noisy room, air conditioning dropping water. The location is good, but for this price I expected much more.

Leisure Self

2/10

Poor

03 May 2025

Aixsha

Really rude and bad customer service. The room was not the best and the bathroom smelled so bad, and it was so dirty. It was so disgusting

Business_and_leisure Family

8/10

Excellent

10 Apr 2025

Andrea

We enjoyed our stay at Hotel Astoria, spacious room and good breakfast. Some areas are a bit dated but all very clean.
The area is full of restaurants and shops and it is a 5 mins walk to the beach. The hotel also offers tours that can be booked at check in. We would stay again if back in Rio.

Leisure Family_with_children

6/10

Pleasant

08 Apr 2025

Kristof

Average hotel with nice suites with big windows.

Great location. Slow check in. Small pool. No beach towels. Beautiful suite but a bit expensive. The price/value of the Windsor hotels is better...

Partner

10/10

Exceptional

29 Mar 2025

DAVID Cecil

Liked everything, especially the friendly and helpful staff.Enjoyrd the breakfast,very varied and nice and tasty.Will definitely stay here again whilst in RIO🇧🇷👍

Leisure

2/10

Poor

27 Mar 2025

Wualmih

As for the location, it is excellent, with numerous shops, restaurants, and the beach in close proximity. I was pleased with it. Regarding the hotel: Upon entering the room, we discovered that the sheets were soiled, stained with makeup, and had black marks. When we lodged a complaint, the staff provided a false explanation, stating that the maid was parking, which was a blatant untruth. Only one night agent demonstrated exceptional attentiveness. Upon checkout, he informed us that our bags would be stored, and we were welcome to visit the beach, return, and utilize the facilities bathroom However, upon our return, although our bags were stored as promised, we were unable to shower or change due to a reported lack of towels, which was unacceptable for a hotel of this caliber. The baggage handler consulted with the front desk staff, who confirmed the unavailability of towels. This hotel proved to be the most disappointing establishment I have ever had the misfortune of booking.

Leisure Friends

10/10

Exceptional

22 Mar 2025

Linda

Wonderful stay! Suite Real large, very clean. Hotel breakfast excellent!!

Leisure Family

10/10

Exceptional

18 Mar 2025

Rosmery

I love front desk Felipe and everybody else who works there. This has hot & cold water. Good breakfast. Everything you need in walking distance. The beach is about 5-7 minutes walk.
They also have tour activities to buy from.

My room was a twin bed but comfortable for one person. It was quiet and perfect for my 6 days stay.

I would go back if I eve have the chance to return to Brasil.

Leisure Self

6/10

Pleasant

13 Mar 2025

Myriam

Good localisation

Lorsque vous dormez à cette hotel, vous attendez les portes fermées de tous les chambres sur votre etage ainsi que l’ascenseur. Nous avons changer de chambre et c’était aussi pire. Beaucoup de bruits. Par contre, elle est super bien situé.

Partner

10/10

Exceptional

10 Mar 2025

MIRIAM

mantención de los ascensores

Family_with_children

10/10

Exceptional

06 Mar 2025

James

It’s in a good location !!! All the staff are very helpful!!!

Leisure Self

8/10

Excellent

05 Mar 2025

Yvonne

The staff at Hotel Astoria Copacabana was super friendly and helpful. My room was much tinier than I expected, but it was comfortable. The water pressure in the shower was strong.

Leisure Self

4/10

Poor

05 Mar 2025

Verified traveler

Good location but below average hotel and definitely not worth the money they charge.

Friends_and_family Friends

10/10

Exceptional

25 Feb 2025

Anderson

The only feedback would be about the wi-fi. It’s pretty bad. But that’s it, everything else was amazing!

Leisure Self

6/10

Pleasant

15 Feb 2025

Kevin

Liked: Good breakfast - plenty of choice.
Pool and gymn. Breakfast staff.
Dislike: Accused of taking confectionery from mini bar, which we didn’t. Insisted we pay extra, which led to delay in checking out while taxi was waiting and in panic to find money to pay for confectionery resulted in wife’s purse with a considerable amount of USD being dropped.
In trying to contact hotel to see if anyone handed in the lost purse, once we realised in Iguasso, no response from several calls and messages.

Leisure Partner

8/10

Excellent

24 Jan 2025

Jeffrey

Una excelente ubicación, el hotel tiene oportunidad de mejora en cuanto a la limpieza y oferta de su desayuno.

Leisure Friends

2/10

Poor

14 Jan 2025

Marjan

My stay at this hotel was extremely disappointing for several reasons.

First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature.

The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep.

The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel.

The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn.

The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece

Leisure Self

6/10

Pleasant

09 Jan 2025

Jenifer

Great location..not a great room

You pay for the location. The hotel is in a great location. The hotel staff are friendly. The linens are dingy and need replaced. The air conditioner in the room did not work. There was mold visable on the ceiling.

Self

8/10

Excellent

04 Jan 2025

Keita

The distance to the beach

Leisure

4/10

Poor

24 Dec 2024

Runqiu

The first room they gave me was on the first floor which was crazily humid and noisy. After that the stuff was nice and changed another room for me but still way more dirty than I expect.

Leisure

8/10

Excellent

05 Dec 2024

Raju

It was fine

Business_and_leisure Family

10/10

Exceptional

01 Dec 2024

Amr

The hotel is 3 not 4 but it’s ok small clean room close to the beach breakfast could be better

Leisure Partner

10/10

Exceptional

11 Nov 2024

Leonardo

I liked this hotel very much. Inexpensive and close to the beach, and 3 key points:
AC works great.
WiFi works great.
Bathroom is great.
I wish I was able to have more days because it is always sold out.

10/10

Exceptional

31 Oct 2024

paula

Good location close to beach and metro station, taxi's usually outside or close by. Staff very friendly and helpful especially evening staff help with information about places to visit and how to get there using metro. Room good size and large roomy shower and plenty hot water. Staff helpful with logging on to internet which was good but if a problem there was a separate computer in reception you could use also helpful if needed to print something. Good breakfast starting 6.30. Shops close by. Would stay here again

Partner

10/10

Exceptional

15 Oct 2024

Maria

Excellent

The hotel is in a good location, three blocks from Copacabana. There is parking, which worked well for us. The hotel does not have recent facilities. So if someone is looking for a hotel with recent or new facilities, this is not the hotel for you. But in my case, it worked for us, the bathroom and the beds are ok. The breakfast was plentiful and delicious. I do recommend it for those who are not fussy or demanding regarding the facilities. I liked it and I give it a rating of 8.5. I would like to point out that you only have to walk across the street and on the corner there is a place to go to eat, whether it is breakfast if you don't like the hotel, lunch or dinner. They open early and close late. I recommend the delicious juices (Sucos).

Partner

6/10

Pleasant

04 Oct 2024

Catalina

El estacionamiento en el hotel es pagado

En el anuncio dice que el hotel dispone de estacionamiento sin embargo este es con cobro de 87 dolares que no esta descrito

Friends_and_family Family

2/10

Poor

29 Sep 2024

James

Don’t stay there

Unfortunately, our recent stay at [Hotel Name] was extremely disappointing. The hotel's online photos grossly misrepresent its actual condition. Our room had:

•⁠ ⁠Uncomfortable pillows
•⁠ ⁠Outdated bathroom
•⁠ ⁠Cockroaches
•⁠ ⁠No security measures in place

Additionally, we witnessed other guests reporting theft from their rooms in the lobby. The overall experience was unsettling and fell far short of our expectations.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2024

Fernando

The area around is nice. Is close to the new

Leisure Friends

10/10

Exceptional

04 Sep 2024

Sydney

The receptionist are simply the coolest people in the world!! Point, blank, period!!

Leisure Self

2/10

Poor

25 Jul 2024

Thais

Had to swap rooms several times due to FILTHY bed sheets/towels/ overall room. The third time around they wouldn’t even swap me anymore, they just sent the bellboy up to my room and had him change my comforter and sheets, which were also dirty. They also tried to charge me for a water that I did not drink. When I asked them to put me in a different hotel, they said company policy says we can’t do that. They never apologized for anything and acted like I was an inconvenience

Leisure Self

4/10

Poor

10 Jul 2024

Sean

Studio is very small and the bathroom was grimey

Self