Name: Royalty Copacabana Hotel
Address: Rua Tonelero, 154, Rio De Janeiro, 22030-002, BR

10/10

Exceptional

14 May 2026

Lucas

Great

4/10

Poor

24 Mar 2026

Mike

Roaches in room and unfriendly front desk.

8/10

Excellent

22 Mar 2026

Johanna

The property is located in a great location but it needs some renovations

Friends

6/10

Pleasant

11 Mar 2026

Cheyenne

Mold and roaches

2/10

Poor

03 Mar 2026

Jason

ROACHES EVERYWHERE!

Self

2/10

Poor

02 Mar 2026

Viviana

The space was beautiful it was the lack of comfort. I stayed my last night and ended up being in the lobby for the last 3 hours of my stay because the room was a sauna. hen i called the front desk they stated that there was nothing they could do being that there was no extra rooms. So I waited in the lobby where the temp was tolerable. After i had to pay for the items consumed (water due to the excessive heat) and when i paid the front desk staff tried o short me $R40, when i told them they swore that maybe i made a mistake. That was impossible especially cause he handed me te $ I counted and immediately approached him when I noticed the error. I wasn’t able to enjoy my breakfast that i paid or in my reservation. This hotel is also not conveniently close to the beach as other hotels that were a éter stay, this would be a last resort for me, you can find better.

Self

10/10

Exceptional

23 Feb 2026

Jack

Yes everything was great! Great staff

2/10

Poor

22 Feb 2026

Shaun

Hotel room full of cockroaches, keycards never worked to the rooms, the breakfast was terribke, elevator was terrible, not allowed to bring guests back so my friends couldn’t even stay, the air con was awful and generally a waste of money.

Friends_and_family Friends

4/10

Poor

22 Feb 2026

Rafael

Toalhas parecendo pano de chao, tudo muito velho e mal cuidado.

Partner

2/10

Poor

19 Feb 2026

Jason

The ROACHyalty hotel! DONT GO THERE!

I didn’t see the reviews and I wish that I would’ve.

The staff was good but the hotel is in terrible condition. It has roaches and they know it but it’s like normal to them. They want to spray the room when you’re not there. Their wifi only works in the lobby. The key cards stop working all the time.

Self

2/10

Poor

02 Jan 2026

Arman

Hotel was very dated. The bidé cold water tap didn't work. Ac was so cold and couldn't have different temp. Only 100% or zero. Overall very sorry I stayed there.

10/10

Exceptional

22 Dec 2025

Douglas

Well maintained, clean and quiet hotel (We had a room facing away from busy street). Obliging and helpful staff. Good security. Small pool on roof with excelling view. 6 min. walk to metro and supermarket. Many restaurants in area. Very good buffet breakfast.

Friends_and_family Friends

6/10

Pleasant

30 Oct 2025

FEDERICO

El hotel es viejo, no está bien cuidado pero por el precio mucho no puede uno quejarse.

2/10

Poor

07 Sep 2025

Marcel

Unfortunately, my stay was disappointing. There was no toilet paper, the Wi-Fi did not work, and the bathroom had mold and was very dark. The mattress was old and smelled unpleasant. Additionally, my guest was not allowed to come upstairs just to wait for me, which has never happened in any other hotel I’ve visited in Brazil or abroad.

Leisure Self

6/10

Pleasant

01 Aug 2025

Ishba

Overall, my stay at this property was an average experience. The highlight of my visit was breakfast, thanks to a humble and well-mannered young gentleman who works in the breakfast area each morning. His professionalism and courteous demeanor truly stood out - commendations to him.

However, I believe the hotel could improve in terms of transparency regarding additional charges for certain amenities, such as consuming beverages from the in-room minibar. Clearer communication about these potential costs would be appreciated, especially for English-speaking guests who may not be familiar with the policies.

Leisure Friends

8/10

Excellent

27 Jun 2025

Roland

they have no safe inn the room
and the exchange rates dollars to brasil reais is not good in the hotel. You have to go to a bank or money change office

Leisure Self

8/10

Excellent

30 Mar 2025

Gabriel

Good

Leisure Family

6/10

Pleasant

10 Mar 2025

Hamadi

What I will say about the Royalty Copacabana is that the staff was very nice to me. I also like the location. I happened to get a room overlooking the mountain which was gorgeous. Additionally, the continental breakfast was generous. What I did not like was that there were roaches (and not the tropical roaches that cannot be avoided). Additionally, the Wi-Fi was almost inoperable which was scary because I had work to do. Additionally, the room finishes are quite outdated, with limited sockets and no usb ports. The fitness center was not accessible during my stay.

Leisure Self

2/10

Poor

09 Mar 2025

Shaquan

Roaches everywhere! I never been in a hotel that had roaches crawling on the bed at night ! Crawling from the mirror and the backboard by the bed area ! It was extremely hard to sleep there knowing this was an issue. I stood there for two days and when me and my guest brought this up to the front desk clerk, they made an excuse talking about they are surrounded by trees! They gave us roach spray that was half way empty! They refused to get us some credit or to even have a person look into the problem. The pool look dirty , you could have barely see the bottom of it … the gym isn’t even working .. the equipment was broken! In all my hotel experiences this was far from the worst treatment I’ve experienced… and if you book here just be ready to sleep with roaches crawling in your luggages.

Leisure Friends

2/10

Poor

07 Mar 2025

Marcelo

Need work

The Roon it’s old and Need renovación.

Self

6/10

Pleasant

24 Feb 2025

Jose

Horrible experience

Partner

2/10

Poor

23 Feb 2025

Christian

- Guests must be aware:
- there is no room service and soap property;
- staff are rude about room service.

I also had a big problem there. On my check out a staff member told my partner and I ...that on the check in. They did charge less and we had to fix there mistake (this was after 3 days that we where there). I didnt accept his mistake... was there problem. Sorry! I had an international fight and if they had made a mistake... is because the staff has no training or attention.

Be aware of this hotel service. I really dont recommend.
- no room service;
- staff are rude;
- payment in a wrong way.

Leisure Partner

6/10

Pleasant

29 Jan 2025

Verified traveler

Affordable, Dated, can be better

Bad wifi, a bit outdated and old sheets and comfort. Charged extra for luggage storage on checkout day. Affordable even tho the street was a bit sketchy. Next time I would pick iPanama area which I heard and felt is more safer!

Friends_and_family Family

2/10

Poor

19 Nov 2024

Luis

Hotel entrance was nice but once we got to the room it was dirty and filthy! There were 2 cockroaches but when we contacted the stuff they said it was normal. The shower were dirty and I didn’t want to step a foot inside we were scared of fungus and contagious deseases. They didn’t provided a charged due to the outlets are different, they refused a late check out, they charged us money to keep the luggage’s for a late pick up, overall an awful experience and I don’t recommend this hotel to anyone.

Leisure Partner

2/10

Poor

26 Oct 2024

Ruben

Pésimo servicio para lo que costo

No se queden pésimo servicio no te ayudan dandote el WiFi te cobran de más para guardarte las maletas, habitación vieja personal no es amable. Con el extranjero y caro la habitación

Friends_and_family Friends

2/10

Poor

17 Feb 2024

Alagu

Cockroaches !
Con’s-
This is an awful property- don’t get conned by the facade or entrance ! Staff unhelpful - ask anything “ wait for manager who starts work at 09:00-can’t help you “ don’t care if your tour starts before , Holes in the wall 2ft hole exposed to out behind loud air conditioner, toilet -> You can hear others & inappropriate sounds coming thro as top ceiling of the toilet is a grill - not sure if others can actually see you !! Hear people all the time / plus bedroom wall paper thin- hear phones ringing next door !- Privacy ?
No coffee in room or kettle
Little or no proper charging unit in room
They ring you incessantly 1/2 hour before check out time.
Old building
Probably ideal for 1 level above back packer hostel.

Pros -
Close to Beach
Small pool on floor 14( not 13)
3 star breakfast only

No - we wouldn’t stay here or recomend it

Leisure Family

4/10

Poor

23 Nov 2023

Luis

People at the front desk don’t care about the cuatomer, after a long flight I was ready to get some rest, Front desk don’t do nothing to help out with early check in, there were a lot of ppl waiting to check in, they told us to wait till 3pm, We waited, but by the time was 3pm there were 2 guests that arrive that time, and rhey get their rooms before all the people that were waiting for more than 2 hours. My room wasn’t ready because they’re “cleaning it “ when I get to the room bathroom dirty, I found other people hair in the sink, shower was leaking, glassdoor was with water,
I stepped out next day, I came back to the room it wasn’t cleaned, I saw the lady on my floor, I went down to the lobby, almost 2 hours down there, I went up again, my room was still not cleaned, I called the front desk to get some towels, soap and shampoo, I told them not to clean anymore, I needed some rest.

Leisure Self

4/10

Poor

23 Jul 2023

Jeferson

ac problem, sink clogged, tv problem, poor wifi

Leisure Family

2/10

Poor

15 Jul 2022

BEVAN

They made an unauthorized charge on my card for US$35 to check in an hour early, and then I was harassed when trying to check out by the rudest staff imaginable, who made me late for my flight. I would rather sleep on the street then visit that hotel again.

Business_and_leisure Self

6/10

Pleasant

25 Feb 2020

Lobbbie

The shower was nice and city view. Not enough shampoo, no outlet for my phone and paying for guest was not pleasant. Will was very helpful

Leisure

4/10

Poor

11 Feb 2020

Verified traveler

Bad disponibility confusion, breakfast poor. Elevador out of service

Leisure Friends

6/10

Pleasant

18 Mar 2019

Jared

Would think twice before I stay there again!

I was asked to wait till 3 pm to check in, front desk allowed a couple to check in sooner. That left me with a bitter taste about the place. The bathroom had no toilet paper. The excercise room was inoperable the whole time I was there. I had asked for a single bed and was given twin beds. Breakfast was good but the plates for the main entre werebread plates making it difficult to get any food on the plate.

2/10

Poor

15 Mar 2019

Verified traveler

the location is bad, the staff are terrible, the room are not clean at all. For example, towels are very old and been used a lot.

Leisure Self

2/10

Poor

07 Mar 2019

Verified traveler

The place is dirty, not wel kept. The location is perfect, walking distance to bars and restaurants but wouldn’t recommend to anyone

Business_and_leisure Friends

2/10

Poor

12 Dec 2018

Verified traveler

bedroon floor very dirty, bathroom tiles with mildew If you ask any questions to the stuff they are unable to answer like they are there just to work and get paid nothing else know one single a smile , unpolite very rude people

4/10

Poor

23 Oct 2018

C

Check-in: fast, very good, great staff at desk early evening. Late night staff were incredibly rude, tossed cash at me when I asked for change after buying a water bottle.
- Cleanliness: lobby is ok, elevator and other areas leading to my room smell like mould/very old carpet, room was ok but shower was dirty with hair stuck to the walls and a blocked drain. Very unpleasant.
- Wi-Fi: flaky at best, doesn't always work but enough to read emails and write a review.
- Room: air-con does not work! Too small for this room size, temperature in the room was over 30 degrees all night. I tried different settings, the thing just can't cope, might as well just let me open the windows. Power fittings in the bathroom falling off, electrocution hazard.
- Noise: not too bad, a bit of background noise from the streets.
Location: I can see the sea and could walk down to the beach in about 5 minutes, nice neighbourhood

10/10

Exceptional

19 Apr 2018

Patrick

Great staff.. helpful and friendly

Despite the language barrier staff were friendly and helpful.some did speak English and others tried.breakfast was good, no complaints. I would for sure recommend this hotel.Fairly central to most attractions. Two blocks roughly to the beach.

8/10

Excellent

26 May 2015

Gearoid

Royal Treatment

Very nice hotel - good price, excellent location near Metro and Copacabana Beach.

Staff very accommodating and handled by late booking very professionally.

Nice restaurant and good breakfast.

Only downside is the internet in the room does not work but there is a pc in the lobby.

4/10

Poor

07 Jan 2015

Inaki

Feedback on Royalty Copacabama

Checkin was terrible. I had my expedia confirmation in an e-mail and they claimed not to have it on their reservation system. The staff at the front desk was not nice at all. I had to call Expedia from a borrowed phone to have someone from Expedia call the hotel. Finally the hotel ackowledged they had the reservation.

The hotel looks old. It seem to want to keep a 4 star rating by having bellboys and a pool while having very old and poorly renovated facilities. The room was poorly decorated. Beth clothing was terrible. A/C was an old window type.

10/10

Exceptional

28 Nov 2014

M Christina

Enjoy

Great location! just a couple of blocks from Copacabana Avenue. Had a great time.

Partner

2/10

Poor

22 Nov 2014

Nurudeen

Poor reservation policy.

Poor customer service. I called to defer my arrival cos of airline problem, but not effected. I was made to pay extra night at 12 midnight.

2/10

Poor

24 Oct 2014

enrile

Don't book in this hotel

My flight arrived early in the morning i know check in time was 2pm when everyone has checked out for the day and given time to clean the room that i understand.when i arrived at the hotel they don't have my confirmation number and the front desk don't speak english not even a complimentary coffee like other hotels.the room is ok but the bedsheets are not big enough to cover the bed when you wake up in the morning you are already sleeping on the mattres .breakfast is ok since it's only coffee that ineed. Noise level you can hear the conversation from ur next room.my safety deposit box is broken and i have to keep my passport and money with me all the time.

6/10

Pleasant

09 Oct 2014

MARCOS

Poor service.

We had problem with shower, no cold water to mix and water was really hot, and they took 2 days to give me other room. Housekeepers needs more training to do better job.

Partner

2/10

Poor

28 Sep 2014

C.Bayer

Everything is broken and everything comes at extra

Everything is broken; got stuck in the lift, the TV didn't work, balcony door broken and could not close, there was no more coffe at breakfast at 9am, $5 to get a shirt ironed and it took them 2 hours, internet cost R$10 a day, bathroom was very dirty, they all the time tried to make us pay for extra services, I got so tired of it! I have stayed in so many nice hotels in Rio, and this is far the worse. Avoid.

10/10

Exceptional

28 Jul 2026

Manoel

Quarto limpo
Funcionários

8/10

Excellent

23 Jul 2026

Jose S C F

Excelente localização, atendimento e café da manhã impecável. Quarto confortável. Apenas o ar condicionado e elevador antigos. Saguão do hotel belíssimo com um piano maravilhoso. Super recomendo!

6/10

Pleasant

19 Jul 2026

Welder

Quarta grande é muito bem limpo, porém o atendimento e serviços oferecido pelo hotel não corresponde a localização e valores, café da manhã não achei nível de hotel e atendimento dos funcionários pouco receptivo.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2026

Lie

O valor da estadia é atraente (precisei reservar de última hora). Fiquei no décimo andar, o banheiro precisa de reforma e limpeza detalhada urgente!

Self

6/10

Pleasant

13 Jul 2026

Marcos Cesar

Precisam melhorar a qualidade do café da manhã, leite com aspecto de água e café fraco, grande variedade de bolos e pães mas sem qualidade.

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Henrique

Ficamos apenas um dia. De um modo geral, a hospedagem pode ser classificada em boa/otima. Vale registrar que os aparelhos de ar-condicionado não são splits, o que provoca muito ruído. No mais, o café da manhã é bom e a estrutura do hotel atende às necessidades.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Welison

Equipe muito prestativa.
Único ponto negativo foi o fato do hotel cobrar para armazenar as malas pós checkout. Considerando todo o resto essa atitude contrasta com a boa qualidade do restante do serviço.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Sarah

Petit dej degueu, pas de wifi, pas de Clim, ils démagnétisent la carte quand vous sortez, c’est pénible. Je ne recommande pas du tout.

Self

6/10

Pleasant

20 Jun 2026

EUGENIO

O hotel precisa de reforma

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Lie

Hotel bem localizado em Copacabana, excelente preço se comparado a Ipanema e Leblon. Equipe de recepção, manutenção, camareiras muito atenciosa e prestativa.

Duas observações: a mesa do café da manhã é coberta com vidro, no entanto, não a limpam entre um hóspede e outro, dando a sensação de desleixo, pouco cuidado. O mesmo com os copos de suco, engordurados, parecia que não tinham sido lavados, apenas passado água e recolocados para uso.

Quartos renovados, falta apenas o sistema de exaustão no banheiro que não contava com janela (fiquei no primeiro andar).

Self

10/10

Exceptional

18 Jun 2026

Gisele

Ameiiii
Localização perfeita

8/10

Excellent

14 Jun 2026

CESARIO ANDRE

Banheiros precisam modernização urgente

Partner

2/10

Poor

14 Jun 2026

eduardo de

Foi minha pior experiência em 30 décadas de viagem. No café da manhã quera das 7 às 10:30. Cheguei no local as 9:00 e não tinha nada para comer, não tinha pratos, talheres, copos etc. Questionando a administração foi falado que não tinha funcionários. Um desrespeito, DESCASSO TOTAL. Na verdade humilhação ficar implorando alimentação que fez parte da diária que não foi barata. Se for para oferecer café faça de uma forma digna.

Partner

2/10

Poor

14 Jun 2026

Rafael

Uma senhora que se apresenta como administradora do hotel, totalmente arrogante, mal educada, distratando os hóspedes e ainda destrancando os funcionários dizendo que ela é a administradora do hotel e um rapaz um simples recepcionista, o café da manhã às 8:30 da manhã não tinha mais nada nem café tinha ao ser questionado só informaram que estavam sem funcionários e por isso mesmo, demorava a repor e quando era reposto já tinha muita gente agurdando algo e não dava pra todo mundo, hotel impondo regra direto e intimidando os hóspedes, simplesmente de todos que fiquei no rio e em todo local que já fui esse extremamente o pior que poderia existir

Friends_and_family Friends

8/10

Excellent

13 Jun 2026

soraya

Boa mas pode melhorar, principalmente o café

Partner

10/10

Exceptional

12 Jun 2026

KAIO

hotel muito bom super recomendo

Partner

4/10

Poor

10 Jun 2026

Nathalia

Wifi impossivel de ser usado, não conectava, pessimo! Cafe da manha tambem deixou a desejar, demorava pra repor os itens que acabavam!

Partner

8/10

Excellent

09 Jun 2026

Aline A

O hotel possui uma boa estrutura e instalações agradáveis, porém minha experiência foi prejudicada por alguns problemas que considero importantes.

O principal deles foi a porta de acesso ao quarto, que constantemente emperrava. Em diversas ocasiões precisei acionar um funcionário para conseguir entrar, o que gerou perda de tempo e desgaste desnecessário. Como meu quarto ficava no 12º andar, na primeira vez tive que descer até a recepção para solicitar ajuda; posteriormente, passei a utilizar o telefone do corredor para resolver o problema.

Outro ponto negativo foi o isolamento acústico. Os ruídos do quarto superior eram muito perceptíveis, a ponto de parecer que estavam dentro do meu próprio quarto. Comprometeu significativamente o conforto e o descanso.

Também me incomodou a insistência da equipe da recepção em reforçar o horário de check-out e as multas aplicadas por atrasos de poucos minutos. Entendo a necessidade de regras, mas considero incoerente exigir tanta rigidez dos hóspedes quando problemas estruturais do próprio hotel, como a falha recorrente na porta do quarto e a demora de aquecimento da água do chuveiro, acabam consumindo o tempo do cliente sem qualquer compensação.

Acredito que, com a correção desses pontos, a experiência dos hóspedes poderá ser muito melhor.

Self

10/10

Exceptional

09 Jun 2026

Valdir

Tudo perfeito logo voltarei

Self

10/10

Exceptional

08 Jun 2026

ANDRESA

O atendimento sensacional, principalmente do Sr Franklin, importante frisar

Partner

2/10

Poor

08 Jun 2026

Anderson

As acomodações peçam na limpeza. Os atendentes não são hospitaleiros, pedi talher p jantar o hotel não pode fornecer, o quarto cheira mofo e o vazo transborda, todos dias tinha que vir p arruma e o constrangimento, o telefone do corredor toca tempo todo, não deixando vc descansar, péssimo em todos sentidos, não recomendo, peça na qualidade do café da manhã, todas as avaliações são ruim eu fui errado não ter visto

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Gessica

Tudo muito limpo e organizado

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Rodrigo

Tudo paga, tem multa para tudo e aviso do que é permitido colado em tudo que é parede, parece até um quartel.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Paula

Minha primeira vez no rio e minha primeira experiência com hotel, e com certeza quando eu voltar pro rio eu volto pro Royalty Hotel Copacabana! Agradeço principalmente a atenção de todos os funcionários, todos muito educados, cafe da manha uma deliciiia muito completo! Fiz a escolha certa.. obrigada

Partner

6/10

Pleasant

06 Jun 2026

Paulo

Razoável. Hotel um pouco antigo. Cobertores não atendem as expectativas. Café da manhã razoável. Equipe de funcionários simpáticos e atenciosos.

Self

10/10

Exceptional

03 Jun 2026

Laryssa

Cafe da manha excelente bem servido ,
Quarto limpo e aconchegante.

6/10

Pleasant

02 Jun 2026

Giselly

Piscina suja, exigiram um calção de 400 reais que não estava escrito em lugar algum e que não era possível recusar.

Friends_and_family Friends

4/10

Poor

02 Jun 2026

Cristina

Caneca de café da manhã suja de batom . Me acordaram 9horas da manhã para avisar que tinha que fazer check out às 11hs.

10/10

Exceptional

30 May 2026

Jeferson

Ugg

8/10

Excellent

27 May 2026

LEIDA

Quarto muito bom. Apesar do ar ser bem usado, não era barulhento e esfriou legal. Café da manhã bom, mas poderia ser melhor.

Partner

8/10

Excellent

26 May 2026

Norma

Só café da manhã que senti falta de mamão todos os dias no mas achei tudo bom.

Partner

2/10

Poor

26 May 2026

Josielly

Uns dos piores hotéis que já fui, 1000 pro hotel e 0,00 pro cliente, valor muito exagerado pra pouco conforto, cama ruim …

Partner

2/10

Poor

25 May 2026

jorge

Espelunca cara e com péssimo tratamento ao hóspede. Cobram por um serviço que não entregam. A única coisa positiva é a localização.
Os móveis dos quartos estão desgastados e o hotel claramente carece de manutenção. Fomos instalados no 13º andar, em um quarto que, além do barulho extremamente alto da máquina do elevador, estava sem água.
Solicitamos a troca de quarto e, como nos informaram que não havia disponibilidade, pedimos o reembolso do valor cobrado antecipadamente. O funcionário limitou-se a dizer que o “regulamento” não permitia o reembolso e se recusou a fornecer o contato de um gerente ou administrador que pudesse resolver a situação.
Quando pedimos uma declaração formal do hotel confirmando que estavam nos cobrando por uma diária em um quarto sem água, milagrosamente surgiram dois quartos disponíveis para transferência.
Ao abrir a porta do primeiro quarto, uma barata passou na nossa frente. Recusamos imediatamente. Fomos então para o segundo quarto, onde matamos quatro baratas ao longo de três dias de hospedagem.

Partner

6/10

Pleasant

25 May 2026

Vinícius

O hotel nos cobrou um calção de 500 reais mesmo já tendo pago a hospedagem, a recepcionista foi muito rispida e bem inconveniente conosco... Os quartos são pouco confortáveis e o hotel precisa urgentemente de um retrofit nos aposentos, a piscina estava com a agua turva e suja... Café da manhã deixou um pouco a desejar...

Friends_and_family Friends

10/10

Exceptional

25 May 2026

Andreas

Great pool bad wifi. Good location

6/10

Pleasant

25 May 2026

Thiago

Hotel não vale o preço que pagamos, o banheiro tem muitas baratas devido o teto ser de madeira e antigo, piscina e sauna ok, academia não é academia, funcionários prestativos

Friends_and_family Friends

8/10

Excellent

24 May 2026

Vagner

Minha queixa é sobre o chekc out qu antes era meio-dia agora somos obrigados a sair 11h

Self

10/10

Exceptional

19 May 2026

Flavio

Ar condicionado funcionando muito bem.

Cafe da manha muito bom.

Partner

10/10

Exceptional

18 May 2026

DANIEL AUGUSTO

Ponto alto da hospedagem certamente foi a cordialidade de toda a equipe de funcionários, em especial a Maria, da recepção, que foi extremamente educada e solícita. A localização também é excelente, a 3 quarteirões da praia e de fácil acesso tanto a pé quanto por aplicativo. O único ponto de melhoria seria a acústica do quarto, mas o espaço em si me atendeu perfeitamente.

Self

4/10

Poor

18 May 2026

Ronaldo

café precisa melhor muito.

Friends_and_family Family

6/10

Pleasant

17 May 2026

george f

Experiência razoável, funcionários e limpeza deixam a desejar

Self

8/10

Excellent

17 May 2026

VANDERLEI

Perfeito

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Rodolfo

hotel muito bem cuidado, ótima localização fácil acesso ao metro, mercados e bares perto da praia, equipe de funcionários muito atenciosos

Self

6/10

Pleasant

11 May 2026

Sheila

Falta manutenção nos quartos
Não tem tomada perto da cama para carregar o celular
A cama é muito alta
O ar condicionado faz muito barulho
Abajur não funciona
Barulho de vazamento no banheiro
Os funcionários são muito atenciosos e cordiais e o café da manhã é muito bom

Partner

8/10

Excellent

06 May 2026

Carlos

Boa localização limpo e bom espaço

Friends_and_family Friends

6/10

Pleasant

05 May 2026

Antonia Elivangela

A localização foi perfeita, muito perto da praia pelo custo e tinha bastante coisa perto, além de ser perto o suficiente do metro. Café da manhã simples, mas bom. atendeu bem devido a lotação máxima.
Piscina e vista da Mata Atlântica muito bonita. Equipe sempre disponível, mas o hotel é bem antigo e as instalações deixam um pouco a desejar.
Ponto ruim: encontrei insetos no quarto, o ar condicionado é dos antigos então não tem muita regulagem além de ser barulhento.

Self

8/10

Excellent

05 May 2026

Aldo N

Um hotel antigo, mas funcional. Extremamente chato e desnecessário o fato de ter que deixar na recepcao a chave/cartão, que é magnetica, toda vez que saímos do hotel. Ademais, nunca vi essa prática em nenhum outro local.

Friends_and_family Friends

10/10

Exceptional

04 May 2026

Luci Cleide de jesus

Quarto limpo funcionário excelente parabéns

8/10

Excellent

03 May 2026

Leandro

Ar condicionado antigo

Friends_and_family Friends

10/10

Exceptional

03 May 2026

JOAO GUILHERME COLOGNESE

Ótimo

Self

10/10

Exceptional

03 May 2026

Débora Cristine

Funcionários bem cordiais, ótima cama e chuveiro, só o ar condicionado e elevador que são mais antigos, mas foi uma boa estadia, tem vários restaurantes e barzinhos por perto

4/10

Poor

02 May 2026

Adriana

A recepção é excelente..café da manhã satisfatório .
Mas a internet do hotel não funciona .
Muito complicado estar em um local sem internet .

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Maria de Jesus

Jóia

10/10

Exceptional

28 Apr 2026

Nazaré

O ar precisa ser trocado...barulho constante ate na madrugada..precisa ser trocado..limpeza ótima..funcionarios atenciosos...prestativos..e perto de tudo...gostei muito..

Self

2/10

Poor

27 Apr 2026

diogo

Ar condicionado = motor de caminhão
Quarto e outros ambientes sujos
Piscina água suja e meio cheio
Baratas aos montes
E um calçam de última hora de 400

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Daniel

Um ótimo e tradicional hotel com excelente café da manhã

Friends_and_family Family