Name: Novotel Perth Langley
Address: 221 Adelaide Terrace, Perth, 6000, AU

10/10

Exceptional

25 Jul 2026

Hooman

Staff were fantastic and helpful. The facility was awesome and it was the fourth times that I’ve been here. I definitely recommend this hotel to all.

2/10

Poor

15 Jul 2026

Troy

When we arrived in our room my wife saw a set of contact lenses on the bedside table, open packet of mentors
Paint peeling on window seals, rust marks in grout in bathroom ,spar didn't work, Then we had dinner at the Irish bar due to main restaurant closed
I had the chicken parmi - the chicken was half the size of the coating and it was hard like rubber, my wife had the barramundi that was mushy
Staff seamed to have a no care factor, waiter said I'll inform the chef
WOULDN'T RECOMMEND TO ANYONE
That night out was out 19th wedding Anniversary

Partner

10/10

Exceptional

09 Jul 2026

Wayne

Service was excellent and I look forward to staying with them again.

Self

8/10

Excellent

01 Jul 2026

Joyce

All.up 4 star Clean room lovely meal ( Room service was prompt and food very good )
Bathroom could use a little updating as in a brighter light and maybe replacing bath curtain and exhaust fan for steam. Room was quiet. 11th floor.
Comfortable King bed Room was a little dark but this didn't matter too much as was exhausted from.a long flight and need to do work online.
Have stayed a few times and always in general I feel rested and enjoy a pleasant stay. Will stay again! Thank you staff.

Self

8/10

Excellent

28 Jun 2026

david

great central location , all at a reasonable price !!! come here regularly

Partner

8/10

Excellent

23 Jun 2026

Mirella

the breakfast. menu could have more variety changes. The staff are very friendly but the building looks tired and needs a refreshing decor

Friends

10/10

Exceptional

19 Jun 2026

Yayang

Nice stay. Helpful staffs.

Self

6/10

Pleasant

13 Jun 2026

Janet

No wine glasses in the room very basic room, very noisy with the plumbing when ever someone used the shower or toilet the pipes made a noise, dirty towel left in the wardrobe, bed comfortable, nice not shower.

Partner

10/10

Exceptional

13 Jun 2026

Simon

Probably needs a bit of lift. Rooms a bit run down, lighting was dark and no heating

10/10

Exceptional

13 Jun 2026

John

Great place to stay. Reasonably priced good rooms excellent breakfast and an Irish pub thrown in for good measure.

Self

4/10

Poor

12 Jun 2026

Glen

Good position - but unfortunately where it starts and stops
Rooms very dated
Air Con does not change temperature in room - small space heater provided to warm cold rooms.
On a positive - good bar and food downstairs, and walking distance to some solid options
Passable - however much better options available

Business

8/10

Excellent

02 Jun 2026

patrick

Parking is a hassle and expensive . Locations is good but rooms a bit dated . Generally ok

Self

10/10

Exceptional

01 Jun 2026

Brock

We had an amazing stay.
Friendly staff, very clean and very convenient location

Business Family_with_children

10/10

Exceptional

29 May 2026

Jason

Front service staff were amazing. I did not catch his name but an Irish fellow in particular was incredibly friendly and welcoming.

Family

2/10

Poor

17 May 2026

Ipun

.

10/10

Exceptional

11 May 2026

Rakesh

.

Self

8/10

Excellent

09 May 2026

Michelle

Was v noiseu from the street.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Andrew

Nice an polite nothing was a drama

Partner

10/10

Exceptional

06 May 2026

Gen

Great location close to Coffee Club and local pubs nearby. Walkable to the most of offices in the CBD.

Self

8/10

Excellent

05 May 2026

Robert

The front desk, breakfast buffet, and room service staff were excellent. The beds were firm but comfortable. Room were clean, and though dated, had everything for a good stay. The security card system needs updating.

Family

8/10

Excellent

03 May 2026

Cameron

It is a good hotels hotel - room service, gym, restaurants, 24 hours check in etc. Parking is pretty good in the area, lots of cheap street parking although no reliable hotel parking is a little annoying.

Only criticism is that the value vs quality of the food (especially room service) is pretty awful. I don't even pay for my own food when I travel and I'll still avoid it. Over priced and poorly prepared most of the time.

Self

6/10

Pleasant

03 May 2026

Claire

The property felt very dated, and the lack of upkeep was noticeable especially in the bathroom, where the paint was chipped and peeling. It gave the space an unclean and neglected feel.

Another downside was the absence of basic amenities you’d typically expect, such as complimentary water.

Unfortunately, the condition of the room and the lack of thoughtful touches made the stay less comfortable than it should have been.

Friends

8/10

Excellent

28 Apr 2026

Christina

A great resting place for my needs. Most of the staff were super helpful and nice except for one man who checked in.. it took a super long time, and he was pretty void of manners.

Self

10/10

Exceptional

28 Apr 2026

John

Quick and efficient check-in. Staff looked after my suitcase while I looked for free parking down the street. Comfortable bed, large room, excellent breakfast, particularly the pastries. What is there not to like?

Self

4/10

Poor

27 Apr 2026

Jason

We had a lot of issues during his stay, as the lifts were not working for the majority of the evening.

My guest actually has a pelvis injury and so this made the stay very difficult, and had to travel up and down 24 flights of stairs to reach his room.

This is a very disappointing outcome for a modern hotel who should not have these issues. It also causes concern for anyone with accessibility requirements.

Partner

6/10

Pleasant

26 Apr 2026

Helen

Not user friendly the shower over the bath particularly for older people.
Quite dangerous.
The staff were very helpful and friendly.

Partner

6/10

Pleasant

24 Apr 2026

Peter

Everything was good/ great, the swipe cards and the elevators reduced my experience.
Swipe cards were unreliable in the elevators, at least one elevator out of service daily, all three broken down for 2 1/2 hours at dinner time, with me stuck on floor 10 making me seriously late to a dinner meeting.
Swipe cards only worked occasionally to enter my room, up to 3minutes of repetitive trying before entry was granted.

Fix this and I would have rated 4.5 - 5 Stars

Business Self

8/10

Excellent

24 Apr 2026

Marrianne

Great breakfast clean rooms only set back servicing room was late.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Leonard

Good breakfast comfortable beds. Only downsides were late doing room up each day. Lifts were out one day which was a bit inconveniant, but all else was very good.
,

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Craig

Excellent stay

10/10

Exceptional

17 Apr 2026

Steven

Great location, Rooms could do with an update, overall a great place to stay, easy parking and accessible to city.

Self

6/10

Pleasant

13 Apr 2026

James

overall the stay was pretty average. The hotel requires a lot of reinvestment. Staff were friendly facilities were okay not up to what you were expect in 2026 for the cost paid.

Family_with_children

8/10

Excellent

05 Apr 2026

Mario

Staff were great and very helpful.
Room temperature was somewhat cold for our first night's stay, but more pleasant on ensuing nights.

Family

10/10

Exceptional

02 Apr 2026

Greg

Fantastic bed quiet room everything you need

Self

10/10

Exceptional

31 Mar 2026

Anthony

It was my wife nice surprise with a bottle of wine

Partner

8/10

Excellent

31 Mar 2026

Angela

Great position

Partner

8/10

Excellent

29 Mar 2026

Lesley

The buffet breakfast was lovely and fresh, staff wonderful.
Not enough tea and sugar in the room on arrival (2 teabags)

Family

6/10

Pleasant

21 Mar 2026

Tyler

The rooms and decor are extremely old and carpet is worn and pulled up in some areas. For the price per night it was not a well received room.

Self

10/10

Exceptional

17 Mar 2026

Man Keen David

Hotel cean and great location. We were picked up for our 2 day tour to hutt lagoon right outside the hotel and can store some luggage for our retun stay at this nice hotel

6/10

Pleasant

15 Mar 2026

Graham

Yes

10/10

Exceptional

12 Mar 2026

Wolfgang

Close to Swan River and Park

Partner

6/10

Pleasant

11 Mar 2026

Hadi

Clean room and average facilities but staff was not that helpful in breakfast place.

Friends

6/10

Pleasant

09 Mar 2026

Dan

.

2/10

Poor

24 Feb 2026

Mengheng

I stayed at this hotel for two nights. Based on the room description, it was supposed to include cookware, an oven, and other kitchen facilities, but these were not provided. I raised this with the hotel staff, but they were not very friendly and did not acknowledge their mistake or offer an apology.

They offered to move me to an apartment-style room with cookware; however, that room did not have the full water view that I had specifically booked. The staff claimed that Expedia made a mistake in the description, but Expedia would only use the information provided by the hotel, so this explanation was not convincing.

I also asked for some bottled water, and the staff were reluctant to provide it. During my stay, two out of the three lifts was broken, which resulted in long waiting times. Additionally, my room key card repeatedly stopped working and had to be reactivated multiple times.

Overall, the room was not what I expected, the staff were not friendly or helpful, and the location is not convenient for getting to the city. I would not stay at this hotel again.

2/10

Poor

24 Feb 2026

Mengheng

I stayed at this hotel for two nights. Based on the room description, it was supposed to include cookware, an oven, and other kitchen facilities, but these were not provided. I raised this with the hotel staff, but they were not very friendly and did not acknowledge their mistake or offer an apology.

They offered to move me to an apartment-style room with cookware; however, that room did not have the full water view that I had specifically booked. The staff claimed that Expedia made a mistake in the description, but Expedia would only use the information provided by the hotel, so this explanation was not convincing.

I also asked for some bottled water, and the staff were reluctant to provide it. During my stay, two out of the three lifts was broken, which resulted in long waiting times. Additionally, my room key card repeatedly stopped working and had to be reactivated multiple times.

Overall, the room was not what I expected, the staff were not friendly or helpful, and the location is not convenient for getting to the city. I would not stay at this hotel again.

2/10

Poor

18 Feb 2026

Pradshaanth

Checked in early, accessed my room, left briefly, and returned to find it had been reassigned to another guest (who didn’t react too kindly).

This is a serious security issues. Although another room was provided, the situation was unacceptable and undermines confidence in the hotel’s procedures. It’s not a good feeling at all. I’m afraid won’t be returning anytime soon.

Family

8/10

Excellent

08 Feb 2026

Hiki

Yes

8/10

Excellent

08 Feb 2026

Hiki

Yes

Business

8/10

Excellent

30 Jan 2026

Barry

Helpful staff.

Self

2/10

Poor

28 Jan 2026

Ahmer

Very dark and depressing room. Dirty corridors

Long queues at the check in.

Very compact underground parking

Lifts running very slow and only two lifts available

I would not recommend to anyone and book this hotel again.

Leisure Family

8/10

Excellent

28 Jan 2026

Kerim

Clean

6/10

Pleasant

28 Jan 2026

Nurgul

The rooms were clean and the staff were very polite, but the hotel was very old. There was no Netflix or YouTube on the TV and no swimming pool. The breakfast and coffee were awful!

4/10

Poor

28 Jan 2026

Kody

Breakfast was very average, lifts were frustrating, took 45 minutes to check in and still had to wait for another 15 minutes for our room to be ready

Leisure Family

10/10

Exceptional

28 Jan 2026

Giovanni

Great place to stay if you visiting Perth.

8/10

Excellent

27 Jan 2026

Aysel

Location was perfect, staff were very helpful and curtious. Our room was attended daily and cleaned. The only difficulty was that there were only two lifts. This is a large hotel. When we checked out We had to walk down from the fifth floor with our luggages as the lifts were occupied for more than 10 minutes so that we could catch our taxi back to the airport on time. Having said that we really enjoyed our stay and will try to come back.

Leisure Friends

8/10

Excellent

27 Jan 2026

Bulent

Good

6/10

Pleasant

27 Jan 2026

Huseyin

…

Leisure Partner

10/10

Exceptional

27 Jan 2026

Jamie JT

CLEAN ROOMS PROFFESSIONAL STAFF

Leisure Self

6/10

Pleasant

27 Jan 2026

Yucel

We stayed for five days in a Junior Suite. The room and carpet had a strong, stale odour. Reception was advised, and housekeeping was sent with only an air spray. As the windows were locked, there was no access to fresh air.

Leisure

10/10

Exceptional

26 Jan 2026

David

Great amenities and close to everything needed

Business

10/10

Exceptional

25 Jan 2026

paul

Yes

Self

8/10

Excellent

18 Jan 2026

Craig

Staff are great

Leisure Partner

10/10

Exceptional

17 Jan 2026

Leeanne

Clean room

Leisure Family

10/10

Exceptional

16 Jan 2026

joanne

The buffet breakfast was ordinary

Leisure Family_with_children

2/10

Poor

15 Jan 2026

Joshua James

They had no empathy rude attitude and wont refund me o stalr

Self

10/10

Exceptional

09 Jan 2026

Tyronne

The room had a ripped sheet

8/10

Excellent

07 Jan 2026

Rodel

No pool amenities.

Friends_and_family Family

8/10

Excellent

05 Jan 2026

Brenton

Good spot

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Hiren Nirmalbhai

it was clean

Leisure Self

4/10

Poor

30 Dec 2025

Jesus Marcelino

A

10/10

Exceptional

28 Dec 2025

Salvatore

Yes, the room was spotless and clean.

Leisure Partner

8/10

Excellent

27 Dec 2025

Chris

A good hotel - central location, reasonable prices, friendly staff.

Leisure Self

10/10

Exceptional

26 Dec 2025

Amanda

Very clean staff friendly

10/10

Exceptional

21 Dec 2025

Jake

The room was very good

Friends_and_family Friends

10/10

Exceptional

17 Dec 2025

Brooke

Great

8/10

Excellent

16 Dec 2025

Paddy

!

Business Friends

2/10

Poor

04 Dec 2025

Kwai Yiu Keith

Serious problems at the hotel. Nothing is working properly and no staff was able to help or do anything. Two of the elevators were out of service. The drain of my room had some problem. Everyone who works at hotel is acting like it is what it is……take it or leave it!

Business

2/10

Poor

02 Dec 2025

George

Felt they didnt help as much as they could of
No air con in my room askedb3 times for a fan with no prevail...
Couldnt even help with a room cause i was up all nite hot

Self

8/10

Excellent

01 Dec 2025

alison

The room was exceptionally clean and well maintained, though the décor was a little dated.

Business

8/10

Excellent

23 Nov 2025

Jessica

We had an issue with our room when we arrived however the manager Ellie was incredible with how quickly, friendly and professionally she resolved the situation. We were very impressed and meant our stay was very enjoyable.

Leisure Family

2/10

Poor

10 Nov 2025

Daryl

Dated wth poor beds and shocking pillows. Add to that the squeaky door on the laundry room in action from 6:30am and I was ready to get the hell out of there.
Oh and the hotel bar closed at 10pm… pick somewhere else

Business

8/10

Excellent

10 Nov 2025

Gary

Room was very clean, Reception is excellent

Business_and_leisure Partner

8/10

Excellent

04 Nov 2025

Jess

was great value and in a good location would stay again

Leisure Partner

4/10

Poor

18 Oct 2025

Taine

Pretty below par tbh

Leisure Family

8/10

Excellent

14 Oct 2025

chris

All good

10/10

Exceptional

13 Oct 2025

Paul Anthony

As it was our 30th wedding anniversary, we were given a bottle of bubbly as a surprise as well as 2 personal cards. We really appreciated the kind gestures

10/10

Exceptional

12 Oct 2025

anthony

Room was cleaned and as described.
The cleaning crew who cleaned the room everyday was very friendly and did a great job. Will be back.

Leisure Family

2/10

Poor

12 Oct 2025

Joseph

Pathetic hotel. The rooms were so much worse than the advertised images. Breakfast sucked and was a waste of money. The worst part was a $5 delivery fee for room service for a water bottle - ridiculous. Never staying here again, not worth the money at all.

Leisure Self

6/10

Pleasant

10 Oct 2025

Ranjeet

It’s old building not even renovated. It should be IBIS not Novotel

4/10

Poor

02 Oct 2025

Natalie Elizabeth

My room on the tenth floor was very loud. You could hear the outside traffic. They need to update their sound proofing.

Leisure Self

8/10

Excellent

26 Sep 2025

Phillip

Clean and presentable, rooms large in size but basic furnishings

Business_and_leisure Self

10/10

Exceptional

26 Sep 2025

Craig

All good

8/10

Excellent

23 Sep 2025

Luke

Staff always helpful and great location however rooms are in need of a renovation.

Business

8/10

Excellent

20 Sep 2025

EMI

AC didn’t work enough. It was cold for me

Self

8/10

Excellent

17 Sep 2025

Josephine

Breakfast was good. My first day, my room was not serviced and I had to phone for some coffee/tea satchets and milk. There was no major light in the room, only lamps so this wasn’t bright enough. The room could do with some colour especially for a four star hotel.

6/10

Pleasant

29 Aug 2025

Malcolm

Old and Tired

Very old and tired, let me know when its refurbished

Business

6/10

Pleasant

28 Aug 2025

Afshin

It’s an okay place to stay. It it’s certainly not what the website says - just an average hotel at best

Business Self

10/10

Exceptional

15 Aug 2025

Verified traveler

Noise insulation from neighbouring rooms could be better, but street noise was well muffled. Otherwise clean courteous, spacious room and really comfy bed.

Business

10/10

Exceptional

03 Aug 2025

Ludita

Amazing buffet breakfast and service- thank you- will definitely stay again

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Liu

The location is great! Reception staff are very friendly and helpful. Room is very clean.