Name: Crowne Plaza Perth
Address: Terrace Road, 54, East Perth, 6004, AU

8/10

Excellent

20 Jul 2026

Vin

Room clean but basic, beds were double only, staff very good, value for money out of 10, would be 8

Partner

8/10

Excellent

17 Jul 2026

Wonder

I liked my room, clean
Breakfast was ok
Balcony - good but have opportunity to use it

Partner

10/10

Exceptional

15 Jul 2026

Hellen

Very supportive staff. We enjoyed our stay.

Family_with_children

2/10

Poor

08 Jul 2026

Lee

Well positioned with a pretty view of the river but that's about it. The

10/10

Exceptional

07 Jul 2026

Mary

Great location. An easy walk along the river to get to the City centre.

Self

10/10

Exceptional

05 Jul 2026

Wayne

Nice stay

Friends

10/10

Exceptional

29 Jun 2026

Michael

Nice room

6/10

Pleasant

27 Jun 2026

Ampaporn

The air conditioning ( heater) is very loud, and the car park has to be booked ahead of time otherwise you can’t park the car there!!

10/10

Exceptional

19 Jun 2026

Dean

Stay here regularly so was good

8/10

Excellent

31 May 2026

Christina and

loved the way they had their breakfast service........... great idea for kids

Family_with_children

10/10

Exceptional

31 May 2026

David

Nice clean room. Great views of the Swan River. Friendly and helpful staff at reception. Loved our stay.

Partner

8/10

Excellent

23 May 2026

Chee Kim

Excellent location for convenient and easy access to F&B, transport and grocery. Nice river view and quiet surrounding, occasionally could hear ambulance siren as the hospital is just nearby. Most staff are friendly, especially Francesca is very polite, patience and helpful.

Family

10/10

Exceptional

09 May 2026

Simmi

The property was very neat and well maintained. Didn't like the buffet breakfast though. The hot food was not included in the buffet. Not as expected.

Family_with_children

10/10

Exceptional

04 May 2026

Juliet

Amazing service from the moment I checked in. There are 2 specific gentlemen that made this experience especially memorable. Nick, thank you for being so accommodating & kind. I wouldn’t stay elsewhere in Perth!!

Self

10/10

Exceptional

27 Apr 2026

Jayden

Clean Room , stayed in level 5 , was such a perfect night the aircon was a hit & miss as it kept coming and going but other than that the breakfast was great

Partner

10/10

Exceptional

18 Apr 2026

Peter

Great area and hotel position.

Business

8/10

Excellent

16 Apr 2026

Belinda

Good comfortable family hotel. Staying again!

Friends_and_family Family

4/10

Poor

11 Apr 2026

Joe

The room was clean, but devoid of cutlery. The pool was not as advertised and could not be used as was unheated and outside. We booked it for the pool for our kids. Hotels.com were willing to change the booking but when they called rhe Plaza, the receptionist refused to make any changes saying that we had now checked in. This unwillingness to help left a sour taste in our mouths.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

David

.

Self

10/10

Exceptional

30 Mar 2026

Jacqueline

Great views of river good location

Partner

8/10

Excellent

08 Mar 2026

Wietske

Enjoyed Pool and view of Swan River

10/10

Exceptional

10 Feb 2026

Fataneh

It was great and beautiful and calm with great staff.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Edgar

Good

10/10

Exceptional

07 Feb 2026

sandy

Communication was excellent and staff very friendly and accommodating

10/10

Exceptional

07 Feb 2026

Jane

Room was very clean, service excellent

Partner

8/10

Excellent

06 Feb 2026

LUCY

Clean comfy nice pool but no view just looking at a wall - make sure stay on river side

Leisure Family

4/10

Poor

03 Feb 2026

Helen

Everything was sooo average ! I felt like I was in a time warp from 1980 o

6/10

Pleasant

28 Jan 2026

Kelly

Sent order from the menu back- eggs grey

Leisure Family

6/10

Pleasant

27 Jan 2026

Naomi

The room was clean. Bit outdated for the price we paid. Staff were really polite and helpful. They could do with more parking for people who stay. Also a sign for the parking to get in.

8/10

Excellent

26 Jan 2026

Lesley

Overall a good experience

10/10

Exceptional

24 Jan 2026

Darusilla

Room was ckean and tidy. Staff was helpful, friendly and attentive to requests. Especially room service.

Leisure Family

10/10

Exceptional

23 Jan 2026

Hao

Clean, good restaurant, convenient location, and friendly staff

8/10

Excellent

15 Jan 2026

MARTIN

Great place for stop over in Perth.
Quote and nice spot on the East Side of the city

Leisure Family

10/10

Exceptional

09 Jan 2026

Julie

Beautiful hotel great location and fabulous friendly staff

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Douglas

Loved it in this hotel, cant fault it

Partner

10/10

Exceptional

20 Dec 2025

Nicolette

ROOM WAS GREAT AND EO WERE THE STAFF, BREAKFAST WAS GREAT I THINK A BIGGER TOASTER WOULD BE GREAT .
We spent alot of time waiting to get our bread toasted

Business_and_leisure Partner

10/10

Exceptional

19 Dec 2025

Leah

The check-in and check-in-out staff were wonderfully friendly and professional

Friends_and_family Friends

10/10

Exceptional

15 Dec 2025

Douglas

Excellent

Partner

2/10

Poor

09 Dec 2025

Deborah

Booked a twin room. We thought all rooms had a balcony, as per all the photos.
We were given this room with no balcony, and a tiny corner window that we could not even open.
Small space, no room to move, and couldnt even open a window.
Worst room in the hotel.

Leisure Family

10/10

Exceptional

05 Dec 2025

Philip

Excellent location to the city and attractions. Hotel is well managed and in excellent condition.
Breakfast is lovely and freshly made to your order.
Swimming pool is lovely but a little cold.
Excellent gym facilities if you like that sort of thing. Room was spacious and well cleaned.
View from our room was excellent from our uninterrupted view of park and river

10/10

Exceptional

05 Dec 2025

Jamie

Room was clean, large comfortable bed with nice pillows, and nice and quiet.

Leisure Self

10/10

Exceptional

23 Nov 2025

Sky

Nice place to stay

10/10

Exceptional

20 Nov 2025

Jamie

Great breakfast… great location for the cricket!

10/10

Exceptional

08 Nov 2025

Sharron

Staff were excellent.

8/10

Excellent

06 Nov 2025

Rach

Staff were accomaditing and very help , friendly

6/10

Pleasant

02 Nov 2025

Andrew

Yes

Leisure Partner

8/10

Excellent

28 Oct 2025

Joanne

Clean room, great location, nice breakfast onsite which worked well for our quick stopover before a flight. Strolling distance to shops and restaurants

Partner

6/10

Pleasant

19 Oct 2025

Jeanne

Clean room, aircon not so good.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Melissa

Lovely and comfortable

Leisure Family

8/10

Excellent

03 Oct 2025

susan

View of the lake was lovely.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Julie

Great location and beautiful view from the balcony of the swan river, very quiet but walking distance to shopping area and Elizabeth quay. Wonderful staff

6/10

Pleasant

21 Sep 2025

Andrea

A great location with lovely staff. The property however is a bit run down and could do with some sprucing up.

Leisure Self

8/10

Excellent

14 Sep 2025

Relinda San Carlos Carlos San

Breakfast is great❤️

10/10

Exceptional

13 Sep 2025

Rachel

I was travelling solo for work and was very happy with the facilities, staff and location of the hotel. I felt safe and was looked after by the staff. Would definitely return

Business Self

8/10

Excellent

12 Sep 2025

Annette

Better than expected

Leisure Family

4/10

Poor

02 Aug 2025

Peter

Not good

Business Self

8/10

Excellent

29 Jul 2025

Michelle

Great place to stay

Business Self

8/10

Excellent

28 Jul 2025

joanne

Lovely service, limited menu. Lovely view.

Leisure Partner

8/10

Excellent

26 Jul 2025

Cheri

Quick checking process, clean rooms, friendly staff, bathtub. Pleasant experience

In the Expedia app I paid for breakfast for 2. When I arrived I was told I only had breakfast for 1 and had to pay extra

Hot breakfast was cooked to order with a lovely selection of pastry, raisin toast, crumpets, sourbread, yoghurt, fruit, chia pudding, muesli glasses, cereal, pineapple juice, apple juice and water

Leisure Family

6/10

Pleasant

21 Jun 2025

Karolyn

Staff were pleasant and friendly- hotel tired and needs some love and attention

Business

4/10

Poor

17 May 2025

Shane

Not 4.5 star!

Upgraded to a “premium room”, apparently has “premium channels” but there’s nothing but the free channels which all tvs have. The air con is off yet there is a separate vent blowing cold air through making the room cold, the heating is basically non existant.
Dated bathroom, the pictures made it look newer and nicer to bathe in, the foyer is nice but as a whole not the experience I wanted when booking for me and my partner.
Once we showered and was climbing into bed there was a cockroach climbing around on the wall around the headboard.
Noisy from the road too, we stayed on the 1st floor “premium” room.
Disappointing and unfortunately won’t be staying here again.

Partner

6/10

Pleasant

28 Apr 2025

neil

Staff were extremely helpful
The property was clean but quite dated
We had a room below the gym this was very bad as you could here weights thumping on the ceiling until quite late at night and it started again at 6.00 am Would recommend to ask for a room which is not on the 2nd floor
The shower was over the bath which was quite high and that made it rather difficult to get into - there were no hand rails
The breakfast was lovely with plenty of choices
We would stay again but make sure we got a room away from the 2nd floor and with a walk-in shower

Leisure Partner

10/10

Exceptional

14 Apr 2025

malcolm

the room was great . the only grizzle was Sunday breakfast was average in that the selaction was limited.

Leisure Family

8/10

Excellent

07 Apr 2025

Raymond

Good location overlooking parkland and river. Comfortable room with lovely bed, plain furnishings shower over bath and balcony. Nice terrace for dinner and drinks

10/10

Exceptional

04 Apr 2025

Lyndsey

Bathroom a little dated and cracked but clean

Leisure Family

6/10

Pleasant

31 Mar 2025

Aly

Honestly, not having chips on the room service menu was a gut punch

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Jennifer

Wonderful stay. Am definitely coming to stay here again for my trips to the city

Business_and_leisure Self

10/10

Exceptional

14 Mar 2025

Stephanie

Other than a few marks on the corridor carpet, we loved every minute of our stay last weekend. Our room, the staff and the food and service at Gusti were all excellent!
Thank you so much.

Leisure Partner

8/10

Excellent

22 Feb 2025

Felicity

The bed was probably the best thing about this stay. Our room was in a very weird spot we didn’t have a good view from our balcony.

Leisure

10/10

Exceptional

15 Feb 2025

David

Here’s a concise and positive hotel review for you:

Great Stay with Excellent Transport Options and a Lovely Pool

I had a fantastic stay at this hotel! The location was convenient, with great transport options nearby, making it easy to get around. The hotel itself was clean and comfortable, and the pool was wonderful

Business_and_leisure

10/10

Exceptional

15 Feb 2025

Jillian

the bed was amazing

10/10

Exceptional

14 Feb 2025

Pooi Hing

nice and clean

Leisure Family

10/10

Exceptional

04 Feb 2025

Angela

Just a very enjoyable stay

Leisure Family

10/10

Exceptional

29 Jan 2025

Caterina

Great location, with amenities close by.

Leisure Family

6/10

Pleasant

27 Jan 2025

Curtiss

Convenience

10/10

Exceptional

26 Jan 2025

Rebecca

Will stay again

Leisure

10/10

Exceptional

25 Jan 2025

Carren

Property was great, affordable pricing with great views of the river.

Leisure Self

10/10

Exceptional

20 Jan 2025

david

Great location and pool.!!

Great location and pool

Friends_and_family Family

10/10

Exceptional

15 Jan 2025

Alinda

Great location and outlook. The. Offer breakfast was great, hotel was clean and the staff are so accommodating and helpful. Would definitely stay here again

Leisure Family

10/10

Exceptional

15 Jan 2025

Joanne

Wonderful stay. Will stay again.

Leisure Family

10/10

Exceptional

12 Jan 2025

Exiis

very good

Business Self

8/10

Excellent

12 Jan 2025

Nicole

It was my son’s b’day and the staff went out of their way to make it special.
Really like the text messages from staff, following up on before, during and after stay.

Leisure Family

10/10

Exceptional

12 Jan 2025

anthony

Relaxing 4 night stay

Well located hotel just outside City with attractive grass strip in front of main entrance leading to Swan River. Friendly and efficient staff. Hotel becoming dated with upgrade needed soon!

Partner

10/10

Exceptional

07 Jan 2025

Vania

My daughter and I really enjoyed our time there. The staff were so friendly, the room was comfortable and spacious. The bath robe was sooo comfortable and warm - I really need to find one to buy. I don’t usually wear the robes in hotels but since it was my birthday yesterday my daughter insisted that I put it on so I could feel pampered and I really did 😊

Leisure Family

6/10

Pleasant

07 Jan 2025

Phillip

Best days are behind her

My wife and I stayed two nights early January 2025 and I would not stay again sorry. The front desk staff do their best but they are relentlessly flogging IHG membership over hotels.com telling us they were'nt able to contact us about a rock concert outside our room in Night 1 because we had booked with a 3rd party which just isn't true. The hotel is becoming very tired the carpets are stained and frayed, badly in the southern rooms accessed by stairs and the exterior was just dirty. One thing I will say that is complimentary is that they were able to offer us a 6pm check out that we could pay for and we did and we really appreciated that.

Partner

10/10

Exceptional

06 Jan 2025

Louis

Close to shops andeasy walk to cricket

Leisure Family_with_children

4/10

Poor

31 Dec 2024

Nicholas

Was very dated and service was average.

Leisure Family_with_children

6/10

Pleasant

28 Dec 2024

Clinton

Doesn’t take the Crowne

The room was tidy,a little run down in areas though,carpets were worn and paint needed some touch ups. Room service was limited and they only delivered one meal but two drinks. We had previously stayed at Crowne Plaza three years ago. That was a great stay,this time not as good.

Partner

10/10

Exceptional

28 Dec 2024

Jessica

Great value

Great value, getting parking a problem

Business

10/10

Exceptional

26 Dec 2024

Warren

Was there escaping a domestic violence situation from my father and the entire team went abo e and beyond to make my stay pleasant.

Business_and_leisure Self

10/10

Exceptional

23 Dec 2024

Michael

The housekeeping did an excellent job to change the bed sheets and keep the place clean. Reception staff were also very helpful and responsive.

Leisure Family

2/10

Poor

22 Dec 2024

Verified traveler

Noting unique
A better customer service and bit of professionalism will be fair thing to ask after spending big bucks during a long stay.

6/10

Pleasant

21 Dec 2024

Sam

Simple and easy stay, nothing flash but staff were accommodating. Great location, easy street parking available.

Leisure Family

2/10

Poor

17 Dec 2024

Joao

The rudest duty manager ever. She would Not let me have 1 visitor up to my room after 11pm. She also wouldn’t let me bring my partner back up to the room Because when I checked in my partner did not register….. absolute bull crap. She needs to find another job.

10/10

Exceptional

12 Dec 2024

Remus

The property was not the newest, but everything was very clean and tidy. The beds were very comfortable with down pillows and duvets. The staff are very friendly and the pool was fantastic with our kids. When we were there, they were just installing brand-new gym equipment.

Leisure Family

10/10

Exceptional

09 Dec 2024

sarah

Excellent hotel, friendly staff, great pool and super location for exploring Perth

Family

8/10

Excellent

08 Dec 2024

Kevin

Weekender.

The hotel itself is very good overall.
There are some features that are not so good:-
Car parking is very limited but you can park in an underground car park a couple of hundred meters away if you get a ticket from the hotel first;
The location of the hotel is not close to anything at all, not even a bus route to the city centre.

Partner

10/10

Exceptional

17 Nov 2024

Jo

Lovely as usual

I always stay at the Crowne if I can absolutely love it perfect placement if you want to stay in the heart of the city, barely any road noise and the beds are so comfy.
My only issue was that they don’t have cots but I should have bought my iwn

Friends_and_family Family

8/10

Excellent

16 Nov 2024

Eric

Loved having access to laundry services. Carpet could use a good clean. No microwave or coffee maker in room but there was a kettle and mini fridge

Business_and_leisure

2/10

Poor

10 Nov 2024

ciara

the staff were rude and didn’t help when i needed help