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Sercotel de los Reyes

Madrid · Spain

Plaza De Ciudad Real, 2View location

8.2/10Excellent265 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.2/108.2
Condition8.4/108.4
Location5.0/105.0
Neighborhood7.2/107.2
Value10.0/1010.0
Amenities8.2/108.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sercotel de los Reyes

'Located in San Sebastian de los Reyes, the Sercotel de los Reyes Hotel is a convenient base for exploring Madrid. A short drive takes you to IFEMA and Real Madrid City, while the Santiago Bernabéu Stadium and WiZink Center are within easy reach.

The hotel offers 72 guestrooms equipped with minibars, flat-screen televisions, and complimentary Wi-Fi. Private bathrooms include shower/tub combinations, complimentary toiletries, and bidets. Guests can enjoy Mediterranean cuisine at the on-site restaurant, or grab a coffee and a quick bite at the café. Room service is also available during limited hours.

Additional amenities include a bar/lounge, complimentary newspapers in the lobby, dry cleaning/laundry services, a 24-hour front desk, and self-parking (subject to charges). '

Read more about this hotelShow less

With a stay at Sercotel de los Reyes in San Sebastian de los Reyes, you'll be within a 15-minute drive of IFEMA and Plaza de Castilla. This hotel is 9.4 mi (15.1 km) from Bernabéu Stadium and 10.8 mi (17.4 km) from Riyadh Air Metropolitano.

Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 8 for children
    • Self parking fee: EUR 10 per day
    • Pet fee: EUR 20 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Plaza Norte 2 Commercial Centre 3.3 km / 2 mi
Autonomous University of Madrid 8.8 km / 5.5 mi
Cuatro Torres Business Area 12.4 km / 7.7 mi
Jarama Circuit 13.1 km / 8.1 mi
Azca Financial District 13.5 km / 8.4 mi
Hospital La Paz 13.6 km / 8.4 mi
Gate of Europe 13.7 km / 8.5 mi
Plaza de Castilla 13.8 km / 8.6 mi
IFEMA 13.9 km / 8.6 mi
Paseo de la Castellana 14 km / 8.7 mi
Real Madrid City 15 km / 9.3 mi
Bernabéu Stadium 15.1 km / 9.4 mi
Centro Comercial Campo de las Naciones 15.6 km / 9.7 mi
National Auditorium of Music 15.6 km / 9.7 mi
Arturo Soria Plaza Shopping Center 16.1 km / 10 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 2
  • Single rooms: 2
  • Double rooms: 70
  • Accessible rooms: 2
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • EuroCard
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
Show 41 more facilities & services
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Concierge
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room: 2
  • Meeting room
  • ProjectorExtra charge
  • Audio-visual equipment rentalExtra charge
  • TV loungeExtra charge
  • Ecostars ESG AI
  • Breakfast
  • Breakfast buffet
  • À la carte dinnerExtra charge
  • SnacksExtra charge
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Sercotel de los Reyes

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Sercotel de los Reyes

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sercotel de los Reyes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Sercotel de los Reyes

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sercotel de los Reyes

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Sercotel de los Reyes

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-2

    Photos are not available for this room type.

    Sercotel de los Reyes

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-2

    Photos are not available for this room type.

    Sercotel de los Reyes

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSIC • 1 Bedroom • 12 m²DUS.AS
    DOUBLE SINGLE USE CLASSICPhoto unavailable5 photos

    Sercotel de los Reyes

    DOUBLE SINGLE USE CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS

    Room amenities

    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Sercotel de los Reyes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Sercotel de los Reyes

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARK VIEWDOUBLE • PARK VIEWDBL.PV

    Photos are not available for this room type.

    Sercotel de los Reyes

    DOUBLE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Sercotel de los Reyes

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSIC DOUBLE BEDSINGLE • CLASSIC DOUBLE BEDSGL.AS-DB

    Photos are not available for this room type.

    Sercotel de los Reyes

    SINGLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 16 m²TWN.AS-1
    TWIN CLASSICPhoto unavailable6 photos

    Sercotel de los Reyes

    TWIN CLASSIC

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Room amenities

    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Desk
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Sercotel de los Reyes

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Sercotel de los Reyes

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Sercotel de los Reyes

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sercotel de los Reyes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CLASSIC DOUBLE BEDDOUBLE SINGLE USE • CLASSIC DOUBLE BEDDUS.AS-DB

    Photos are not available for this room type.

    Sercotel de los Reyes

    DOUBLE SINGLE USE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Sercotel de los Reyes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Sercotel de los Reyes

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Sercotel de los Reyes

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 16 m²TWN.AS
    TWIN CLASSICPhoto unavailable6 photos

    Sercotel de los Reyes

    TWIN CLASSIC

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Housekeeping
    • Wake-up service
    • 220V power supply
    • Wi-fi
    • Desk
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Minibar
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Sercotel de los Reyes

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 12 m²DBL.AS
    DOUBLE CLASSICPhoto unavailable5 photos

    Sercotel de los Reyes

    DOUBLE CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Wake-up service
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Minibar
    • Internet access
    • TV
    • Housekeeping
    • Desk
    • 220V power supply
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sercotel de los Reyes

8.2
Excellent
265 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
5.0 /10
Neighborhood
7.2 /10
Value
10.0 /10
Amenities
8.2 /10
75 reviews shown
8/10
Excellent
20 May 2026
Martin
Good breakfast. Excellent location if you want to be near the airport and the Madrid center (via metro train). Very good choice.
Family
8/10
Excellent
09 Apr 2026
Gerardo
Street parking is ok , would stay here again
Partner
8/10
Excellent
16 Feb 2026
Devinny
The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Business_and_leisure Self
10/10
Exceptional
05 Jan 2026
Elina Olimpia
The hotel is amazing very clean and great staff
Leisure Family
8/10
Excellent
12 Nov 2025
MIGUEL
This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Partner
6/10
Pleasant
03 Nov 2025
Robin
Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Business_and_leisure Self
10/10
Exceptional
01 Nov 2025
Javier
Todo muy bien
6/10
Pleasant
07 Apr 2025
Moses
Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers.
The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid.
Very cool and calm area. 3 Star xx
Leisure Self
10/10
Exceptional
17 Mar 2025
mar

Pleasent Stay.

Very friendly and helpful staff, the room was clean and quiet.
Self
6/10
Pleasant
03 Mar 2025
Nigel
Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Partner
10/10
Exceptional
19 Jan 2025
David

It's all about the customer service / friendliness

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think \"Vivian\" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Friends_and_family Family
6/10
Pleasant
05 Dec 2024
F

Ok for a night stop

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Friends_and_family Friends
6/10
Pleasant
23 Jun 2024
Juan Carlos
Quiet and clean . Location far from restaurants
Business Self
10/10
Exceptional
11 Jun 2023
Beatriz
The parking lot is too small for a big cars.
10/10
Exceptional
25 Jan 2023
Janice
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
Leisure Self
10/10
Exceptional
02 Dec 2022
EBENEZER
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable.
Also The hotels close to the station and not very far from the center.
Leisure Friends
10/10
Exceptional
30 Jul 2022
Maria
Excelente!
Leisure Family
6/10
Pleasant
23 Mar 2022
Belynda
Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Leisure Partner
10/10
Exceptional
04 Jan 2022
Cesar

Nice stay

All good, well located and friendly staff
Partner
10/10
Exceptional
05 Nov 2021
Eva

Friendly touch

I got loads of advice from reception, very friendly and knowledgeable
Business
10/10
Exceptional
28 Sep 2019
Lei
What you pay, what you get 👌 I highly recommend ☺️
Leisure Partner
10/10
Exceptional
19 Jun 2019
Oscar

Globales los reyes

Great hotel. Simple and clean, the staff was very friendly!
Friends
10/10
Exceptional
08 Jun 2019
Bradley
Air con was broken but everything else great
Family
8/10
Excellent
04 Jun 2019
Verified traveler
tto far from public transport links taxis into madrid expensive
Leisure Family
8/10
Excellent
03 Jun 2019
Verified traveler
It is a bit far out of Madrid city centre, however hotel will all a can for you, amazing service, continental breakfast everyday, cleaning everyday, have all the facilities you need and more. Cute little area near loads of locals, and very relaxing, I would rate this hotel an easy 4*. Only downer is the room is slightly small, but I have only tried this hotel once, it’s got Air Con and safe to say a very lovely hotel with lovely staff!!
Leisure Partner
10/10
Exceptional
10 Oct 2018
Diane

Simple and perfect for our need...

We stayed here for 1 night after our 10 hour flight. It was a simple yet perfect hotel for our need. Dinner was good, and breakfast was included. The staff were extremely kind and helpful. Definitely recommend after a long flight when heading to other destinations as part of your trip.
Friends
10/10
Exceptional
08 May 2018
Verified traveler

Nice staff

Over all is a nice place, litle hard to find if toy dont know the are but I would stay there again.
6/10
Pleasant
03 Mar 2017
Luis

3 star hotel, you get what you pay

Outside Madrid zone. Difficult to find. Restaurant open at morning, then closed, then open again from 8-10pm, nearest supermarket 1km, noisy rooms. But very friendly staff, and great bed.
4/10
Poor
30 May 2016
Verified traveler
Poor facilities, inaccessible, very noisy from outside and also from other rooms.
8/10
Excellent
05 Nov 2014
Verified traveler

Situation

Complicated to find. Thank goodness for Sat Nav. But a very nice hotel with very friendly staff
6/10
Pleasant
11 Apr 2014
Verified traveler

Good hotel for the price

I expected less for the price I paid. The room was clean and clear, complimentary internet (it's a must for me), the breakfast is good. It's not a family hotel, good if you have meetings in Alcobendas or around.
4/10
Poor
05 Nov 2010
Nev

Just ok but not ideal if stopping over in Madrid with your own car!

The location of the hotel was not ideal if driving your own car there. Although it said free parking included -to use the underground parking they charged us extra for this. The hotel was fair but set in such a built up area that it was very difficult to find - even with a sat nav! It overlooks a very noisy square which is surrounded by high Apt blocks attached on all sides [or overlooking the road] depending on your room; so if you open a window it is too noisy to sleep!
The room we stayed in was clean and there was a 3 course set menu in the hotel dinning room, which was we thought a very reasonable price at first. We did not want to venture out with the car again [after the effort of finding the hotel the 1st time!] to try local eating holes. As my wife is disabled there was not a good choice of local close places to go and eat anyhow. However sadly the hotel food was of poor quality and mainly pretty cold. Breakfast was nothing to write home about, unless you stuck to the cold selection, which was not too bad. Staff in dining room certainly prefered to serve Spanish people first! Good size fluffy bath towels in bathroom and a choice of free shampo/tooth paste etc. Again you can make do if for one night as it is cheap and cheerful; however l will not be using it again as l would rather a better location and better food.
Partner
6/10
Pleasant
05 Feb 2010
Ricardo

Reasonably

Hard mattress. Sheets weren't changed often. Bathtub could get some more cleaning. You can hear the couple next room having sex... and they can hear you too. Not a big thing but could use a little more privacy.

Overall a nice stay if you don't mind all of the above.
8/10
Excellent
12 Oct 2009
Anonymous

Great Hotel

There isn't much to say about the negatives of this hotel other than it being an hour outside the city, but there is a metro stop a ten minute walk from the hotel so it really isn't that bad. If you want to stay out late though it can be a problem because the metro closes at 2am so you would have to leave at 1am at the latest which is when the night life starts in the city.
Room was a little small but nothing was wrong with it, very clean and very nice looking. Friendly staff.
Partner
6/10
Pleasant
11 Jul 2026
Melissa
bien
8/10
Excellent
01 Jul 2026
Ricardo Javier
El personal de recepción muy amable, el desayuno bueno y la habitación limpia pero mejorable.
Self
10/10
Exceptional
16 Jun 2026
Ivan
Todo muy bien
Friends
10/10
Exceptional
20 May 2026
Ramon
Personal super amable, parking y desayuno muy bien! Muy buen Hotel!
Business Partner
10/10
Exceptional
12 May 2026
Jean-Nicolas
Hôtel très agréable, propre et bien équipé.
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
Onur
Petit déjeuner est frais
Chambre propre.
Self
8/10
Excellent
12 Apr 2026
Antonio
No he desayunado allí solamente he estado para dormir una zona silenciosa y muy tranquila
Friends_and_family Friends
8/10
Excellent
04 Apr 2026
Kristian
Todos muy amables, lugar muy confortable
8/10
Excellent
26 Jan 2026
Jordi
Todo correcto
Business
8/10
Excellent
22 Dec 2025
Albert
Sí
6/10
Pleasant
14 Dec 2025
Begoña
El personal del desayuno muy antipático, sobretodo el Sr. Angel, solo preocupado por la hora de cerrar.
6/10
Pleasant
28 Nov 2025
Angel
.
Business
10/10
Exceptional
25 Nov 2025
Javier
Sin todo muy bien
10/10
Exceptional
31 Oct 2025
Eduardo
La calefacción estaba a tope, pero tenia facil solucion, el desayuno muy completo
Self
4/10
Poor
11 Oct 2025
Sandra
El personal del desayuno desagradable y desayune mediocre y la cama mas dura
Leisure Family_with_children
10/10
Exceptional
09 Oct 2025
Ana
La habitacion limpia, el baño super amplio y cómodo, aire acondicionado bueno, el desayuno superó mis expectativas, mucha variedad a seleccionar tipo buffet, la presentación de los alimentos y bebidas me gustó mucho, el café estuvo exelente.
El personal de la recepción fue muy amable y servicial.
Leisure Self
10/10
Exceptional
03 Oct 2025
Chano
Hotel que cumple con las expectativas, personal agradable y ubicación muy conveniente por proximidad con aeropuerto, centros comerciales y zona norte de Madrid.
Business_and_leisure Self
8/10
Excellent
16 Jul 2025
JENNYMAR NOELIA CRUZ
OK.
Leisure Family
4/10
Poor
22 Jun 2025
Ana
Nos dieron una habitación con el aire acondicionado roto, ya que cada habitación tiene un aparato independiente, porque los pasillos no tienen aire, solo recepción, avisamos y una señora nos trato de imbeciles que ese rueido era normal, como si nunca hubieramos visto aire acondicionado, que ya pararia el ruido, la habitacion marcaba 29°, la habitacion era para 3 y el sofa cama que habia no estaba ni preparado como maca, ni sabanas, ni nada. Al rato eso no paraba, volvimos a quejarnos y que ahí no se podia dormir, al final nos cambiaron la habitación a duras penas porque estaba lleno. La otra habitación estaba mejor, la nevera estaba apagada y traimos insulinas y hasta que se enfrio la nevera tardo horas. Lo que pagamos por lo que ofrecen me carecio carisimo.
Friends_and_family Family
8/10
Excellent
08 Jun 2025
SUSANA
La ubicación es excelente, para poder desplazarte a Madrid o alrededores.
Leisure Partner
10/10
Exceptional
01 Jun 2025
Francisco
.
Partner
8/10
Excellent
05 May 2025
brigitte
Bon séjour , hôtel très tranquile.
Partner
8/10
Excellent
16 Mar 2025
Azucena

Muy limpio

Muy limpio. El parking un poco angosto. el aislamiento acústico un poco pobre. Perfecto para hacer noche antes de coger el avión.
Friends_and_family Family
8/10
Excellent
13 Mar 2025
Alfonso

Für Business Zwecks in der Nähe, die richtige Ents

Hotel ist super wenn man in der Nähe San Sebastián de los Reyes schlafen will, sehr gemütlich und bequem... Es ist auch sehr ruhig. In der Nähe gibt es keine richtige Cafeterias oder Restaurants, muss man weit laufen. Eine Bus Haltestelle in der Nähe, U-Bahn 15 MInuten entfern. Hotel ist renoviert, hat aber kleine Schwachstellen.
Business
6/10
Pleasant
31 Dec 2024
Verified traveler

Personal agradable, sitio mejorable

Las chicas de recepción y los camareros de recepción muy simpáticos, pero pedí unas mantas y la primera noche no las conseguí, parece raro que se pidan... Sin embargo la habitación que nos tocó es heladora, porque los aislantes son malos; ventanas correderas sin persianas, por donde entra frío y los ruidos de los coches, con la sensación de estar abierta todo el día (o noche).
Hay una luz en el baño que da calor, pero a cambio se oye un ruido que viene de la caja de luces que da mal rollo...
Baño limpio pero mejorable y como teníamos 3 camas porque habíamos pedido habitación triple, al separarlas, vimos también el suelo que podía haber estado más limpio de pelusas... Las mantas que he comentado que pedimos no quisimos pensar mucho cómo estaban, porque nos dijeron que no las tenían muy accesibles por estar en un almacén.
Friends_and_family Friends
10/10
Exceptional
25 Oct 2024
JOSETXO
perfecto. No es la primera vez que he estado
10/10
Exceptional
04 Aug 2024
Aritz
Una buena opcion para hacer noche viajando hacia el sur
Leisure Family_with_children
4/10
Poor
24 Mar 2024
Pablo
Tienen un problema bastante importante con la calefacción centralizada
Hacia un calor tremendo y la directora no no dio la salucion, se lavó las manos y se fue
Leisure Partner
2/10
Poor
18 Feb 2024
Salma
Mala experiencia, empezó a sonar la alarma de incendios a las 7:51 de la mañana y hasta las 8:19 no se apagó nos despertamos todos los huéspedes. Yo pagué una habitación para poder descansar y al final no pude.
10/10
Exceptional
25 Sep 2023
Alejandro
Perfecto
Leisure Partner
10/10
Exceptional
07 Sep 2023
José Miguel

Hotel conveniente

Tranquila y comoda
Partner
10/10
Exceptional
02 Sep 2023
José Miguel

Hotel conveniente

Según lo esperado
Partner
6/10
Pleasant
21 Apr 2023
Enrique
Aceptable en general, pero caro.
Business Self
8/10
Excellent
19 Apr 2023
Fernando
La relación calidad-precio del alojamiento muy buena, pero no encontramos opciones para cenar ni en el hotel ni en los alrededores
Leisure Family
10/10
Exceptional
16 Apr 2023
Pablo
Atención de los recepcionistas
Leisure Partner
8/10
Excellent
04 Apr 2023
Rafael
EL ALOJAMIENTO Y EL TRATO CON EL PERSONAL MUY BIEN
LO QUE NO ME GUSTO FUE LA ENTRADA AL HOTEL POR LAS ESCALERAS
Leisure Partner
10/10
Exceptional
20 Mar 2023
MARÍA DEL PILAR
A
Leisure Family
8/10
Excellent
09 Feb 2023
Juan Jose

Para un buen descanso

Perfecto para dormir, sin ruidos. Últimamente en mis viajes a Sanse no utilizo otro.
Partner
10/10
Exceptional
23 Jan 2023
Luis
Calidad precio.
Leisure Family
10/10
Exceptional
29 Dec 2022
AGUSTIN
-
Business Self
8/10
Excellent
21 Dec 2022
ROSALIA DE LOS ANGELES
El personal de recepción estupendo, la cama doble muy pequeña. Menos mal que solo dormimos una noche. La habitación justa.
Leisure Partner

Location & surroundings

Sercotel de los Reyes
Plaza De Ciudad Real, 2, San Sebastian De Los Reyes, Spain

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Sercotel de los Reyes

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