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SB Madrid Norte

Madrid · Spain

Paseo de Europa, 11View location

8.4/10Excellent359 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Location8.2/108.2
Neighborhood7.8/107.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SB Madrid Norte

This Hotel SB Madrid Norte is in a residential area with easy access to Madrid and the A-1, M-40 and M-50 Motorways. Wi-Fi is free in public areas.

The air-conditioned, soundproof rooms at the Hotel SB Express Madrid Norte feature free WiFi, a 32-inch TV and a safe. Their private bathroom includes a set of toiletries and a hairdryer.

Hotel SB Madrid Norte offers buffet breakfast and bar service.

Hospital Infanta Sofia Metro Station is only 656 feet from the hotel, while the Micropolix Leisure Center is around 2625 feet away. The Hotel SB Madrid Norte is 7. 5 mi away from Barajas Airport and the IFEMA convention center is 9. 3 mi away.

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The La Moraleja Golf Course and the Jarama Racetrack are both within a short drive.

Located in San Sebastian de los Reyes, Hotel SB Madrid Norte is connected to the convention center, a 4-minute drive from Plaza Norte 2 Commercial Centre and 11 minutes from IFEMA. This hotel is 10.4 mi (16.7 km) from Bernabéu Stadium and 10.6 mi (17 km) from Riyadh Air Metropolitano.

Make yourself at home in one of the 99 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 12 for children
    • Self parking fee: EUR 14 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Norte 2 Commercial Centre 2.5 km / 1.6 mi
Autonomous University of Madrid 10 km / 6.2 mi
Jarama Circuit 10.8 km / 6.7 mi
IFEMA 13.4 km / 8.3 mi
Cuatro Torres Business Area 14.1 km / 8.8 mi
Real Madrid City 14.2 km / 8.8 mi
Azca Financial District 15.1 km / 9.4 mi
Virgen del Mar Hospital 15.6 km / 9.7 mi
Hospital La Paz 15.6 km / 9.7 mi
Gate of Europe 15.7 km / 9.7 mi
Paseo de la Castellana 15.9 km / 9.9 mi
Juan Carlos I Park 16.4 km / 10.2 mi
Bernabéu Stadium 16.7 km / 10.4 mi
Riyadh Air Metropolitano 17 km / 10.6 mi
Centro Comercial Campo de las Naciones 17.3 km / 10.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2004
  • Year of most recent renovation: 2026
  • Number of floors (main building): 5
  • Twin rooms: 32
  • Double rooms: 61
  • Junior suites: 1
  • Triple rooms: 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
Show 27 more facilities & services
  • Visa Electrón
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • GarageExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector: 1
  • Lift access
  • Garden
  • Gym
  • Newspapers
  • Luggage room
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 2
  • TV lounge
  • Breakfast buffet
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    SB Madrid Norte

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 15 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable5 photos

    SB Madrid Norte

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, 2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Cot on demand
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Desk
    • Smoke detector
    • Housekeeping
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    SB Madrid Norte

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-2

    Photos are not available for this room type.

    SB Madrid Norte

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    SB Madrid Norte

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    SB Madrid Norte

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    SB Madrid Norte

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    SB Madrid Norte

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    SB Madrid Norte

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    SB Madrid Norte

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 15 m²DBT.ST-1
    Double or Twin STANDARDPhoto unavailable5 photos

    SB Madrid Norte

    Double or Twin STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Room amenities

    • Soundproof room
    • Cot on demand
    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • 220V power supply
    • Desk
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    SB Madrid Norte

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    SB Madrid Norte

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SB Madrid Norte

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 15 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable3 photos

    SB Madrid Norte

    DOUBLE SINGLE USE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Safe
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SB Madrid Norte

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 21 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable5 photos

    SB Madrid Norte

    TRIPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 2–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • 220V power supply
    • Desk
    • Smoke detector
    • Housekeeping
    • Soundproof room

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    SB Madrid Norte

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ONE BEDTRIPLE • ONE BEDTPL.1B

    Photos are not available for this room type.

    SB Madrid Norte

    TRIPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    SB Madrid Norte

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    SB Madrid Norte

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SB Madrid Norte

8.4
Excellent
359 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.2 /10
Neighborhood
7.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Oscar
Excelente
10/10
Exceptional
12 Jul 2026
Yolanda
It was a good brief stay.
Self
10/10
Exceptional
03 Jun 2026
Guillermo
Excelente hotel y servicio
Partner
10/10
Exceptional
04 May 2026
Alicia Estevez
Desayuno estupendo, las habitaciones muy limpias y modernas. El personal atento, jovenes muy profesionales y cercanos con los huespedes. Recomiendo este hotel
6/10
Pleasant
29 Apr 2026
Robb
Physical Building is excellent! Staff was excellent, near the train station with a couple of coffee amd restaurents a little walk from the hotel.
note though: rooms donr have small refrigerator, no microwave and no air conditioning we had tonopen thr windows with no screens at nihjt good thing nothing went inside like mosquitosnor birdsnir anything.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Noel
La limpieza impecable, la atencion del personal es excelente
Partner
8/10
Excellent
18 Nov 2025
Hector
Excellent location: walking distance to malls, restaurants, metro and very close to Madrid Airport. Safe and quiet area. The hotel building is old and definitely needs renovation, but the location makes up for it.
Leisure Partner
10/10
Exceptional
17 Nov 2025
Christopher
The property was currently under renovations during our stay. But noise was limited and was not seen too much staff was fantastic. Thank you to Dani at the front desk for helping us out. As much as he could, we'll stay again.!!
Leisure Partner
4/10
Poor
25 Oct 2025
Michael
Buulding work going on in the hotel. Banging hammers at 7am and drills going all day
Business
10/10
Exceptional
14 Aug 2025
Carlos
Easy access to the train station
Leisure
2/10
Poor
02 Jun 2025
Enache
Rooms are small and no place to put your clothes
Small closet and you live out of your suitcase
10/10
Exceptional
08 May 2025
Norma
The only thing that I am not able to rate as excellent service was the service in the breakfast room because I did not feel a pleasant atmosphere.
Leisure Self
4/10
Poor
27 Feb 2025
Kevin

Business trip to San Sebastián

Noisy rooms next to main road and lack of soundproofing. They changed my room for one that was suffering from damp - see pictures!
Business
10/10
Exceptional
13 Nov 2024
Wendy
Great location, very nice hotel and friendly staff will certainly use again when working in the area
Business Self
10/10
Exceptional
15 Oct 2024
Perla
Thx
Leisure Family
6/10
Pleasant
28 May 2024
Mai Phuong
NA
8/10
Excellent
26 Apr 2024
Lorraine
The price was good for the value.
4/10
Poor
20 Jan 2024
John

Not great

Staff were great but the hotel is very tired paper coming off walls, mould in the shower, poor to non existent temperature controls and no bar on Friday evening.
Business
10/10
Exceptional
08 Jan 2024
Karen
El personal del hotel fue muy amable. La habitacion muy limpia y fue facil aparcar el coche. Todo muy bien.
Leisure Family
8/10
Excellent
25 Oct 2023
Simon

Solid hotel in North Madrid

Decent hotel, basic but clean and staff were friendly and helpful.
Underground secure parking
Not far to selection of bars / restaurants in Alcobendas
Business
2/10
Poor
06 Jul 2023
Stephan
Dirty room , poor service with incompetent employees and no manager available. A/C not functioning well , TV not functioning well .

Expedia, how can you rate this hotel 3stars ! Maybe you should do your job and proper evaluation

Avoid this hotel at any cost !

Business_and_leisure Self
8/10
Excellent
10 May 2023
Miguel

Great hotel in a great location for us.

Hotel is great. Staff is very friendly. The air conditioning system was a big problem during our stay. Very hot in the rooms. We had to sleep with windows open to freshen the room. Beds are reasonably comfortable and room size is good.
Partner
10/10
Exceptional
10 Apr 2023
Carmen
All very good.
Leisure Friends
4/10
Poor
06 Oct 2022
idania
The cigarette smell in the room and the bad AC. I could not sleep the night that stayed in that room.
Leisure Self
10/10
Exceptional
20 Sep 2022
James

3 star hotel price for a 4 star experience

Found this hotel after an internet search done at very short notice following a flight cancellation. All I can say is that ‘we got lucky’. The hotel is so clean, has a nice bar, friendly and professional staff and has many good but inexpensive restaurants nearby.
Partner
6/10
Pleasant
14 Sep 2022
Verified traveler
Staff friendly but paying for an upgraded room and to have tea and coffee but milk was not included. The breakfast was also basic
Business
10/10
Exceptional
18 Sep 2021
che

Excellent stay with 2 dogs!

Your staff were excellent especially the young nan from Barcelona that worked in the restaurant. Food was great too
Partner
6/10
Pleasant
19 Jul 2021
Verified traveler
It was a nice place

No cable so there were no
Options to watch a movie or any sports. Only 10 Channels of Spanish tv

I had no air conditioning the 1st night. I was moved into 2 additional rooms which also had no ac.

The next morning it was fixed but they never moved me back into the superior size room I paid for. Nor did compensate me for the 1st night. Not a glass of wine bottle of water or anything

Business Self
8/10
Excellent
10 Jul 2021
Sina
Very well managed Hotel. Friendly and helpful staff. Clean, comfortable and spacious room.
Business
8/10
Excellent
29 Feb 2020
Kenneth
It was nice to stay in this hotel. Convenient and staff are friendly. Highly recommended.
Partner
10/10
Exceptional
07 Dec 2019
Gordon

Great stay

Nice place to stay. Friendly receptionist on arrival. Explained that parking was €10 but found parking on the street directly in front of hotel for free.
Nice big room with fresh amenities in spacious bathroom. Free WiFi.
My only criticism would be room was too hot and couldn't work out aircon, and from a personal perspective, parking fee.
Self
8/10
Excellent
01 Oct 2019
Brian

Good value in expensive Madrid

I booked this hotel as an affordable “airport” hotel. It didn’t work for that as it requires metro changes and metro supplements. However, the hotel represents good value in expensive Madrid. It’s clean, spacious, dry quiet and the wifi works well. It’s a good hotel if you want to stay in that area.
Family
10/10
Exceptional
13 Sep 2019
ANDRES

Very comfortable hotel, north of city center.

The hotel is in a suburban area, very close to the Style Outlet shopping mall. Ideal if you have a car because parking on the street was always available. The metro to go into Madrid is only a few blocks away (I would say about 3 blocks).
Breakfast was excellent with good variety. Beds were confortable.
Friends_and_family Family
10/10
Exceptional
03 Sep 2019
Verified traveler
Nice rooms and great staff, breakfast has a large selection and variety of choices
Leisure Friends
8/10
Excellent
01 Sep 2019
Verified traveler

Sanse

Great
Self
8/10
Excellent
07 Jul 2019
Verified traveler
Good place to stay when I’m on business in Madrid as I many of my meetings are in this area. The staff on the reception are always helpful. Some nice restaurants and bars in walking distance, my favourite is Kanbun Sushi Japanese restaurant which is great quality but there are also nice Spanish bars too.
10/10
Exceptional
12 Jun 2019
Aile

Excellent receptionist

The man who checked us in at reception was fantastic. Helped us plan our Madrid city tour with a map and knowledge of the metro system.
Partner
10/10
Exceptional
13 Apr 2019
Shayna

Will stay again

Great stay for business trip. Comfortable, nice rooms. Will stay again.
4/10
Poor
03 Dec 2018
Verified traveler
Bleak, unlovely hotel. 2 people staying (and paid for!), one set of towels - with holes in. This hotel should be regraded B&B, it has no facilities you would expect. We went out and returned at 8pm to discover no bar as advertised in their directory of facilities, everything in darkness. I expected much better from nh.
4/10
Poor
26 Oct 2018
Rick
Nice room, but there are no facilities here at all. No bar, gym, lounge, restaurant. It's literally just rooms. There is breakfast to be fair, and that's Ok to good. There are restaurants about 400m away, but even that's not really a restaurant area, and the nearest proper bar is about 1km.
They price on availability too, and there's few rooms in this area. I had to pay average Euos250 per night plus.
10/10
Exceptional
02 Oct 2018
Guillermo

All Ok

Very freindly staff
Partner
10/10
Exceptional
25 Sep 2018
David

Nice hotel

Nice hotel friendly staff would like to have stayed longer
8/10
Excellent
23 Aug 2018
Charlotte
The location of this property is outstanding; so close to public transportation, restaurants, however it would be nice to have had an airport shuttle.
Everything was kept clean, however the bathroom sink in 502 retained water way too long.
8/10
Excellent
10 Aug 2018
Verified traveler

Good business hotel...

Good hotel, good location with a decent choice of restaurants around and an added bonus of a shopping outlet at walking distance.
8/10
Excellent
12 Jan 2018
ANDRE
The staff were very helpful and welcoming. The hotel is conveniently situated near business retail parks so not too much else around. Overall the stay was comfortable, clean and certainly would return.
10/10
Exceptional
03 May 2017
Rafael E

Great stay!

Nice modern hotel with very clean and comfortable room. Close to a metro station; a five minute walk. Near a shopping center area; a five minute car drive.
Family
8/10
Excellent
25 Apr 2017
Mark

Convenient and comfortable

In business district but near impressive outlet mall with great value restaurants also walking distance to line 10. A bit complicated to get via Metro to city centre but multi ticket option is good value. About 50 mins to centre. Train service very frequent and clean.

Friendly and helpful staff. TV channels can change to English on remote. Good variety. Safe a bit awkward to use but it has one. Shower is good. Pillows could be bigger as half size normal. Bed very comfortable. Room a bit hot even with window open and not summer yet. Did not have breakfast incl but cafes in area. Hotel good value compared to city prices so worth the traveling if on budget. Hotel has New feel.
8/10
Excellent
01 Dec 2016
Nijel

Excellent hotel

We chose this hotel as a halfway stop between Santander and southern Spain without getting involved with central Madrid. It fitted our needs admirably. Pleasant, comfortable and clean it more than lives up to it's three star rating and we would stay there again.
Partner
8/10
Excellent
17 Jul 2016
Verified traveler

Business Trip Stay - July 2016

Good service from the hotel - check in/out was very easy.
Room was clean and had everything I needed. Breakfast was good.
The hotel bar did not open until 19:30 which was a bit inconvenient at the end of a hot day.
10/10
Exceptional
11 Oct 2014
Verified traveler

great hotel and nice people

Nice hotel, clean and neat, breakfast choice great - european. Love it!
8/10
Excellent
04 Mar 2014
Justin

Ideal Location

A very comfortable room ideal for access to and from motorway when journeying and plenty of amenities nearby.
10/10
Exceptional
04 Apr 2012
Verified traveler

North Madrid hotel

Efficient and friendly welcome. All our queries answered including local shops we wanted to visit.
The full name of the hotel was not apparent from the road - only the NH logo (which we were not originally looking for.
4/10
Poor
25 Oct 2011
Verified traveler
The room was way too hot to sleep and they would not correct it. It was very noisey outside so an open window overnight was not possible.
neighborhood was OK at best but not good and satefy was questionable at night. The sidewalks were fouled and bad.
6/10
Pleasant
11 Jul 2026
Jose Ramón
Me gusto que era nuevo,minimalista y zonas comunes .Me ha desagradado que nada mas llegar en el suelo al lado de la cama estaba el filtro de un vapeador marcado de pintalabios y algún detalle de limpieza no muy estricta.
Family
8/10
Excellent
20 Jun 2026
Sergio
Buen lugar para hospedarse, cerca del aeropuerto y centro comercial
Friends_and_family Friends
10/10
Exceptional
19 Jun 2026
DANIEL
Limpii y Amplio 2 adultos y un niño
Family_with_children
8/10
Excellent
05 Jun 2026
Hugo
Um hotel prático e praticamente novo, bom para 1 a 2 noites
Business
10/10
Exceptional
03 May 2026
HERMOGENES
Hotel recién renovado. Ha quedado muy bien, aun huele a nuevo. Fácil aparcar y a un paso parada de metro. Ideal si llegas en coche.
Partner
8/10
Excellent
13 Apr 2026
Rodrigo
.
Friends_and_family Family
8/10
Excellent
01 Apr 2026
Patrycja
Værelser pæne. Desværre var wifi rigtig skidt.
Business
10/10
Exceptional
13 Mar 2026
ROSA MARIA
Trato exquisito y hotel muy bien mejorado
Business
10/10
Exceptional
01 Feb 2026
Alberto
Ya no es la primera vez que nos alojamos aquí yo y mi familia, el trato y la tranquilidad es su punto mas fuerte.
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
Lidiane Ribeiro
Quarto espaçoso, equipe cortes, camas confortáveis, pertinho do metrô
10/10
Exceptional
10 Jan 2026
ROSA MARIA
Estas habitaciones en la quinta planta me ha gustado mucho más
Business
10/10
Exceptional
26 Dec 2025
Miguelangel
Nos gustó mucho porq el hotel si está muy bien cuidado
Partner
8/10
Excellent
08 Dec 2025
Juan
Personal muy amable.
Buena relación calidad precio de las habitaciones.
El hotel está bien, pero no es nuevo. Desayuno básico pero bien.
Business
10/10
Exceptional
20 Nov 2025
Marie Jeanne
Rien a redire tout etait tres bien
10/10
Exceptional
20 Nov 2025
Diego
Buen buen trato y atención así como limpieza y estado del mobiliario
Leisure Family
8/10
Excellent
18 Nov 2025
Felipe
En general bien
Friends_and_family Friends
8/10
Excellent
02 Nov 2025
Felipe
No desayunamos en el hotel
Friends_and_family Friends
10/10
Exceptional
30 Jul 2025
Paco
Atentos y limpieza correcta,pero la televisión tiene 25 años hay que actualizar cositas
Leisure Family
8/10
Excellent
26 Jun 2025
Verified traveler
Habitaciones amplias y luminosas.
Tiene parking que comunica directamente con el hotel, con plazas amplias.
Desayuno buffet variado.

No dispone de restaurante en el hotel, pero hay zona de restaurante cerca.
La televisión es un poco antigua, con TDT.
Business
8/10
Excellent
04 Jun 2025
Claudia
Queda distante de los sitios turísticos, tiene una linea de tren muy cerca al hotel
Friends_and_family Family
4/10
Poor
22 Mar 2025
Jorge
Día horrible en Madrid. Viento, agua, etc. Las ventanas dejan entrar un frío horrible al menos en la 111. El personal muy atento
Business
10/10
Exceptional
02 Feb 2025
Antonio
Cerca del trabajo y suficientemente económico. Muy bien para viajes express. Desayuno muy bueno
10/10
Exceptional
15 Jan 2025
Marcia

Conveniência e praticidade

Próximo ao aeroporto e da estrada para viajar ao norte do país. Estacionamento no local, mas é possível estacionar na rua com segurança. Bom café da manhã. Tem estação de metrô bem próxima podendo ser alcançada a pé.
Friends_and_family Friends
10/10
Exceptional
29 Dec 2024
Alberto

Estancia cómoda

Hotel muy comodo con parada de metro muy cerca, tuvimos un problema con la habitación y lo resolvieron al instante.
Estancia mas que correcta, volveré por ubicación, limpieza y personal de recepción cualificado.
Solo un pero, no hay bar/ restaurante tomar un solo café...
Friends_and_family Family
10/10
Exceptional
13 Dec 2024
Verified traveler
Ottimo posto
Self
10/10
Exceptional
03 Nov 2024
Verified traveler
Très bon hôte
Personnel très accueillant et professionnel
Hôtel propre et bien situé car il y a une station de métro pas très loin.
Je le recommanderais
Self
8/10
Excellent
02 Nov 2024
ADRIANA C

Bueno

Buen hotel, cerca al aeropuerto y a otros destinos.
Friends_and_family Family
10/10
Exceptional
02 Nov 2024
Maria Carmen
Situado a pocos metros de estación de metro y cerca de centro comercial con muchos restaurante. Hotel funcional pero cómodas canas. A unos 15 minutos del aeropuerto.
Llegamos antescde ka hora de check in y como habìa disponibilidad nos dieron la gabiracion. Muy agradecida
Partner
8/10
Excellent
27 Oct 2024
Nuria
Muy bien situado. Muy cómodo y amables. La muy antigua
Partner
8/10
Excellent
22 Oct 2024
Gerente Ventas
Muy buena
Business Friends
8/10
Excellent
17 Aug 2024
xabier
Buen hotel
10/10
Exceptional
15 Jul 2024
Enrique Alberto
.
Business Self
8/10
Excellent
10 Jun 2024
José Alfonso
El hotel es muy moderno y muy bien mantenido. El staff que atiende (todos) son muy amables. Sin embargo tuve problemas con el aire acondicionado las 2 primeras noches (no enfriaba). No pudieron cambiarme de habitación ya que el hotel se encontraba lleno. Sin embargo para la tercera noche me cambiaron de habitación y todo perfecto.
Muchas gracias.
Leisure Self
10/10
Exceptional
17 May 2024
José Luis
De nuevo, y es la segunda vez que me ocurre, la TV no estaba operativa porque no podía sintonizar los canales.
Business Self
8/10
Excellent
26 Apr 2024
Natalia

Hervidor electrico

No hubo hervidor electrico, ni tampoco te,cafe ,pero lo espeficado en la discripcion de la habitacion .El desayuno un poco caro,pero se puede comer por la carta mas economico.
Business
10/10
Exceptional
12 Apr 2024
Gerardo

Muy bueno

El staff muy amable, buena limpieza, buena ubicación, un poquito arriba el precio en realidad para lo que ofrece pero en general muy buena experiencia
Partner
4/10
Poor
29 Jan 2024
lucia
.
Business Partner
8/10
Excellent
20 Jan 2024
José Luis
Contraté servicio de desayuno que me pareció caro para la escasez del buffet.

No hay servicio de cafetería ni máquinas expendedoras de bebidas.
Business Self
8/10
Excellent
18 Nov 2023
Verified traveler
Todo muy bien , limpieza , personal , estancia
Friends_and_family Family
6/10
Pleasant
13 Oct 2023
Catalina

Buenos para cortas estancias

Avería con la ducha que hizo que se inundó el baño. Tuve que usar todas las toallas. Avise la recepción a las 3 de la tarde cuando salí del hotel. Me dijeron que iban a solucionar el problema y limpiar el baño. Cuando regrese por la tarde el baño seguía igual con todas las toallas en el suelo pringadas. Avise de nuevo la recepción y me dijeron que después de las 15h ya no había servicio de limpieza … ademas el problema persistía con la ducha aunque ma habían dicho que se había solucionado. Lo demás bien
Friends_and_family Family
10/10
Exceptional
02 Oct 2023
Jesús Carlos
Ha sido un placer el alojarme ahí , la estancia ha sido genial, lo recomiendo a todo el mundo que este buscando un hotel para alojarse!
Muchas gracias por todo!
Leisure
10/10
Exceptional
29 Sep 2023
Willy

Hotel excelente

Hotel excelente. Muy buen servicio y ubicación.
Partner
10/10
Exceptional
17 Sep 2023
JUAN JESUS
Volvería en otra ocasión.
Business_and_leisure Family
8/10
Excellent
04 Jul 2023
ShinHee
It's ok
Leisure Self
8/10
Excellent
01 Jul 2023
Graham Thomas
Esta bien, si es de paso o algo necesario por la zona recomendable. Aunque eso si, la limpieza deja algo que desear.
Business Self
8/10
Excellent
18 Apr 2023
Irene
La amabilidad del personal
Leisure Partner
10/10
Exceptional
13 Mar 2023
Jordi

Fantástico, cerca del metro

Fantástico, cerca del metro
Self

Location & surroundings

SB Madrid Norte
Paseo de Europa, 11, San Sebastian De Los Reyes, Spain

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SB Madrid Norte

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