Mcknight Hotel

2/10

Poor

30 May 2026

David

This property has been purchased by another company and is being thoroughly renovated. The lobby does not exist; it is used for storage of building materials. Hallways are filthy. The hotel should not be in business until the work has been completed, and Hotels.com should not list it. There are no amenities at all. We had no idea how bad it was until we arrived and it was too late to go elsewhere. We were the only guests. Also, renters should be warned that McKnight Road has dividers between the north and south-bound lanes. You can reach it only heading south.

Partner

4/10

Poor

26 May 2026

BURGUNDY

This was hands-down the worst hotel experience I have ever had. I am originally from Pittsburgh and usually stay with family, but I booked a room here for a wedding. Because of a severe lack of planning during their current renovations, this property is in no condition to be open to the public.
​Here is a summary of the nightmare stay:
​Severe Safety Issue: The hotel's key maker was broken, and I was promised a working key the next day, which never happened. Worse, I discovered that the guest across the hall could unlock my room door with their key. This is a massive, terrifying security flaw.
​Locked Out: There was only one person working the entire property. On a Saturday night, the staff disappeared by 7:00 PM. If you weren't back by then, you were locked out of the building. My family and I were literally stranded outside until another kind guest happened to see us and let us in.
​Zero Communication: Finding the hotel was incredibly difficult because the phone number listed on their website was completely out of order. There was no way to contact the \"desk staff\" when we were locked out.
​I had just driven 8 hours after work and couldn't even switch to a neighboring hotel because everything in the area was booked solid.
​They should shut their doors until renovations are finished and they can properly staff the building. I will never stay here again, even after the renovations are complete, and I strongly advise everyone else to stay far away.

Friends_and_family Family

2/10

Poor

18 May 2026

Danielle

This place should not be open to guests. Absolutely insane construction

Partner

2/10

Poor

18 May 2026

David

this hotel is out of business, but somehow I was booked in it for a night

Family_with_children

4/10

Poor

11 May 2026

liang

The whole hotel is under the renovation.

Friends_and_family Family

4/10

Poor

10 May 2026

Kevin

The hotel is in the middle of major renovations. No mention of this on any of the websites. No front desk only a phone number to call. Attendant had to let you into your room, key card system was down. The place is a mess. Seems this property has been purchased by Holiday Inn Express. About 10 rooms in the back of the building were available. Other guests I talked to had no idea the construction was going on. Holiday Inn should be ashamed of themselves. Don't stay here anytime soon.

Friends_and_family Family

6/10

Pleasant

06 May 2026

Claire

Not even really sure if I should said anything, mainly for the reason of I was flabbergasted. When I booked the room, it was only for one night for a concert. $100, good deal for what I thought I was getting. When we arrived, whole place was under construction, lobby had wires hanging, couldn’t even get into our room without the lady having to open it for us. It would’ve been a nice heads up when I booked it, I thought I was at the wrong location because of how insane the lobby looked. The room itself was clean and nice, but the toilet was overflowing from the tank itself, not even the bowl. And the a/c didn't have a dial with wires exposed, so that was inconvenient. I dont think it was appropriate to be operating under the circumstances that we saw upon arriving. Whatever grey area they were working under, should probably be reviewed, I wouldn’t have even paid $100 for what we got, $40 maybe. Not even to mention, pretty sure we were the only ones who were staying with maybe one other person and the front desk staff. Little concerning not gonna lie.

Friends

2/10

Poor

05 May 2026

Gloria

The hotel is a construction zone. No lobby. Junk everywhere. It should not be open. It really awful. No keys for the rooms. Everything is a disaster. Do not recommend. 2 couples arrived when we did. They saw the mess and left. We stayed only because our family event was close and we put up with it .never again!!!!

2/10

Poor

04 May 2026

Debbie

Don’t go here. Absolutely filthy and non-livable.

Family_with_children

2/10

Poor

03 May 2026

Edward

This hotel is under massive construction. It is not fit for guests.

Family_with_children

2/10

Poor

03 May 2026

GREG

Whole building is under construction. Was not notified. Did not stay. Didn't feel safe at all.

Friends

2/10

Poor

27 Apr 2026

Mary Jo

The place was under MAJOR construction! No phone in room, microwave, hair dryer, coffer maker! Nothing. Dry wall dust, everywhere! No key card given. Had to call a # at the desk to be let in as Noone was ever there!

Friends

2/10

Poor

27 Apr 2026

Barry

Property is under construction is an under statement!
It’s actually a hazard, staff was good though.

10/10

Exceptional

26 Apr 2026

william

Under Construction in process of converting to Holiday Inn Express. They called us ahead of time to tell us they were renovating so we knew what to expect. We didnt mind, we were happy to have a place to sleep at a great rate for the nfl draft weekend. Kudos to the staff to meet all our needs. Might not be a good place right now for a young family though due to heavy construction materials around the site, but for 14 men on a guys trip it was great! Staff was A+++

Friends

8/10

Excellent

24 Jan 2026

Rebecca

Staffing. Price and room was clean.

Partner

2/10

Poor

09 Jan 2026

Laken

It is a fully active construction site and totally unsecure. Ladders, plaster, boards, buckets galore to trip over amid dust and debris, all to be walked through to get to your room of peeling wallpaper and a dysfunctional toilet. There is no one attending the front desk most of the time, so any old person off the street is able to come in and help themselves to the hotel. You also cannot make a left into or out of the parking lot which is extremely inconvenient as well. Never have had such a jarring experience at a hotel. They should not be able to operate in such a way, someone is going to get hurt.

Family

10/10

Exceptional

01 Jan 2026

Charles

All was good even with renovations being done.

Partner

2/10

Poor

08 Dec 2025

Jessica

No one said anything about remodeling, the hotel was a disaster area had to walk thru a construction zone to get to my room, got covered with dust and plaster while I walked prob only a handful of rooms accessible they should’ve closed the hotel, my toilet ran all night and got woken up by construction workers throwing concrete in dumpster at 6am and the whole floor smelled like marijuana I WISH I could get my 104.00 back

Leisure Family

2/10

Poor

18 Nov 2025

jamie

Hotels.com did not state that this hotel was under construction and was also a non-refundable room. So when we arrived and they said we are under heavy construction, there was nothing that could be done. It was misrepresentative and false advertising. The hotel should not have been open the public to stay there while t heavy construction

Friends_and_family Family

2/10

Poor

08 Nov 2025

Jennifer

Major construction going on, unsafe for kids and the room had mold on the walls.

8/10

Excellent

30 Oct 2025

Ann

The hotel is undergoing renovations so the grounds and interior of the hotel space weren’t kept up. The room was nice but there were some minor issues, the staff offered to switch rooms.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Jasmin

The staff was amazing. Friendly and helpful. Yes, the hotel is under construction. My room was clean and the bed was great! Don’t let the construction bother you. A real value stay.

8/10

Excellent

23 Oct 2025

Stacey

Staff very friendly and room clean. Encountered some difficulties due to construction during our stay.

Leisure Family

6/10

Pleasant

14 Oct 2025

Amanda

When we arrived, the hotel was under a massive remodel that was not advertised in the listing. The woman at the desk was extremely friendly and let us see our room before checking in to see if we wanted to stay or not. With having a 2 year old we did decide not to stay due to the construction conditions. The hotel definitely has potential, the lobby looked nice and the staff is amazing.

Friends_and_family Family

2/10

Poor

10 Oct 2025

Karen

Hotel is under some sort of renovation. I couldn’t even get my door closed. Fridge had previous guest’s food in it. Housekeeping did not come in my room at all. Cigarettes littered area around entry. Room numbers were falling off walls in hallways.

Leisure Self

2/10

Poor

05 Oct 2025

Morgan

Hotel under renovation. Dusty n dirty. Front desk staff dressed unprofessional. Horrible experience.

Leisure Family

2/10

Poor

03 Oct 2025

Alvi

Property is under construction, filthy and smells bad

6/10

Pleasant

28 Sep 2025

John D

Be warned - hotel is under MAJOR construction. Most services aren't available like pool, gym, food. Hallways stink and construction debris and supplies are all around building.
Room itself was nice and quiet.
Overall I suggest not staying here until construction is done, which is a long way off. There are other hotels right next to this one.

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Amanda

The staff was super nice and helpful. However they were renovating and it was a mess. Elevators weren’t working. The halls were messy with debris lying everywhere. They honestly shouldn’t be open right now. The bathroom was also very gross. Looked liked mold everywhere.

Leisure Family

2/10

Poor

18 Sep 2025

Brynn

not a nice hotel

place was under construction but we were not warned what we were about to walk into. the hallways were tore up doors off all of the rooms it looked like a nuclear war zone. felt very unsafe at 12:30 am. our actual room was well past the construction with no warning. our room reaked of fish the windows were taped up with painters tape and plastic and the door barely open and shut. we immediately took the elevator downstairs, slid the room keys on the counter and left and we were refunded the next day without asking.

Partner

2/10

Poor

16 Sep 2025

Delicia

The whole hotel was under construction but the website did not included that fact. I'm waiting for my from Expedia. Spoke with Sky the supervisor at Expedia and he positively assured me my refund in 24-48 hours

Business Family

4/10

Poor

14 Sep 2025

Emma

Hotel is still under construction, unsafe conditions in many areas. Room smelled strongly like stale smoke.

Leisure Partner

4/10

Poor

01 Sep 2025

Melissa

The property was under construction but nothing was posted when booking. Complete rooms were stripped to bare concrete with no windows… carpets thru that floor were awful due to this issue. The elevator was covered with protective padding. Nothing was disclosed at booking or check in… only as i seen signs at the elevator and on my floor. Would not have booked or kept reservation had i know but due to a late check in after the baseball game, i wasnt left with another option.

Leisure Family

10/10

Exceptional

27 Aug 2025

Steve

Property is being renovated, our room was nice. Will be a great place when all work is complete

Leisure Family

4/10

Poor

24 Aug 2025

carlos

Seems like hotel is in a restoration process, still was extremely dirty and insafe

4/10

Poor

03 Aug 2025

Jamie

we were on a floor where we had to walk by the construction they were doing on the other rooms with vanity in hall. it was hot and had damp smell. it worked for a night after driving 5 hours to get there

Leisure Family_with_children

4/10

Poor

02 Aug 2025

Clifford

Room size was nice. Room door was very difficult to open and close. Staff was rarely present. Most of the floor we were on was under construction. Resulting in smoking smell and dusty air.

4/10

Poor

01 Aug 2025

Logan

Great location, just a grimey hotel. I guess you get what you pay for. My bathroom didn’t even have conditioner and the wallpaper was peeling off the walls in my room. Lobby was a ghost town and due to construction, they had basically no amenities. Not dirty, just dingy. Just pay for a nicer one, it’s worth it.

Leisure

4/10

Poor

30 Jul 2025

Iryna

Dirty old hotel. Staffs are nice.

6/10

Pleasant

29 Jul 2025

Norm

Expedia charged me approx. $400, while the hotel bill I received was $310. So $30/day seems excessive. I'll try someone else net time.

Leisure Self

4/10

Poor

27 Jul 2025

Heather

The whole property was under construction and it was not mentioned when booking. The room was as it showed but the appliances we were very noisy the hallway was very hot from all the rooms being gutted out. Could not use any amenities. The room was clean.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Randy

The area is a bit tough to navigate with construction.
Previous Hampton Inn sign to be replaced.
Grab n go breakfast back was not too bad if your not too hungry.

Self

2/10

Poor

20 Jul 2025

Verified traveler

Broken doors, moldy floors

Staff was great, room was not. Amenities and free guest laundry were good. Broken door and moldy floor was bad. Despite getting sick, I might stay again, as price was good.

Partner

6/10

Pleasant

14 Jul 2025

Carol

Staff was great. Free guest laundry(bring your own soap) was handy. Bus stop right outside for access to shops and eateries. Tv,bed, mini fridge, & microwave were good. Noise, scary neighbors,cops,broken doors & moldy floors were bad. Price was ok, so despite getting sick from the mold , I would stay again.

Leisure Partner

8/10

Excellent

12 Jul 2025

Verified traveler

One week stay in Ross Township

Staff, room amenities and location were great. Free guest laundry(bring your own soap) was handy. Nice to have microwave, mini fridge and in room coffee/tea. Moldy floor and dust made me a bit sick, but this is an old property so I just bought OTC meds to be ok. Tv guide channel was nice and being close to bus stops made location good. Thanks to front desk, housekeeping and maintenance for dealing with early check-in and room door that would not close.

Partner

10/10

Exceptional

07 Jul 2025

Kimberly

Everything I needed as accommodated.

Business_and_leisure Family_with_children

8/10

Excellent

03 Jul 2025

Verified traveler

Staff was very helpful.

Partner

4/10

Poor

30 Jun 2025

Lewis

Checked in got room, Went to 4th floor whole floor hallway was not airconditioned and was 85 degrees. Opened room and it had not been cleaned after last guest. There was puke by the elevator on the 4th floor. Went back down and got another room again on the 4th floor as they did not have very many rooms left. All the way at the end of the hallway and there was no lighting at the end it was dark. Room was slightly worn but clean and the AC worked good. Was ok for just one night but would not stay there again. There were questionable people hanging around, escorts??? Druggies???

Leisure Friends

2/10

Poor

29 Jun 2025

Phillip

What looked to be large stains all over carpets in hallways. Half the doors were broken in or didn’t have doorknobs. The smell of urine outside our room was so strong it gave me a headache. Immediately checked out didn’t spend more than 10 minutes there. Most vile disgusting place I’ve ever witnessed

Leisure Family

10/10

Exceptional

27 Jun 2025

Kenneth Stuart

e

Helpful front desk had my room ready early. Free guest laundry and another staff member gave me a cup of laundry soap. Nice room, mini fridge, ok grab and go breakfast bag. Would stay here again.

Partner

10/10

Exceptional

26 Jun 2025

Carol

Cool hotel on a very hot day

Nice hotel and good price. Was able to check in early on very hot day. Front desk person very helpful. I liked the grab and go breakfast bag. Guest laundry was available, and another staff person gave me free soap. Guide channel on tv helped. Comfy beds and mini fridge, hot shower & tub. Would stay here again.

Partner

2/10

Poor

22 Jun 2025

Charles

This is a disgustingly dirty property that is falling apart. Its at a point where health and safety inspectors should just close it down. I have traveled extensively for work and pleasure, and in my life have never stayed in such disgusting accommodations.

Leisure Family

4/10

Poor

21 Jun 2025

Verified traveler

Half the lights didn’t even have bulbs in them. Mini fridge and TV did not work. No blankets only sheets on the beds.

Friends_and_family Family

2/10

Poor

21 Jun 2025

Baylee

the room was super dirty — trash left obviously on counter from previous booking, hairs everywhere, super dirty carpet, obviously unwashed bedding. i avoided the bath towels completely. the ac unit looked like it had caught fire once? and proceeded to dump all condensation into the carpet. i bet there’s mold all over that place. i quite literally just needed a bed to sleep in, so i sucked it up and slept in a little ball in the cleanest corner of the bed. BAD!!!

Business

2/10

Poor

08 Jun 2025

Lisa

We arrived to the building after a long road trip to an unlit road side sign making it extremely difficult to locate the building. Once we finally got to the room discovered a filthy comforter full of urine stains and God knows what else. Had to immediately find a better place to stay. Transient atmosphere. Would not recommend.

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

jennifer

Definitely needs updating

8/10

Excellent

31 May 2025

Charles

The hotel was hard to find at night, as they didn't have a sign that lights up. In the first room they gave me, the toilet didn't flush. In my second room, the stopper in the sink didn't open so the sink filled up with water when I was brushing my teeth. The room itself was a decent size, it was clean enough and the bed was comfortable. But the signage with my room number was written on paper with a magic marker. The hotel is good for the price, but it needs renovation and some sprucing up.

Business_and_leisure Self

6/10

Pleasant

25 May 2025

Anthony

It was in a good spot. Not far from eateries

Leisure Family

2/10

Poor

21 May 2025

James

This should not be listed as a functioning hotel!! The place is a mess!! The whole place felt and looked dirty!! I had stayed at this same hotel many years ago when it was a Hampton Inn and at time it was a nice place . It seems that the new owners of the now called McKnight Hotel are way over their head! It seems trying to remodel the hotel without having any real capital to do all the repairs. I feel the new owners of this hotel don’t have the revenue to really do up the renovation the correct way! It also seemed there were homeless living as renters!! When we finally got to our room but not before passing some empty partial renovated rooms without any hardware locks on the doors. It felt very creepy walking down the dirty and stained carpeted hallway to our room! Our room looked and felt dirty also our toilet wasn’t clean and didn’t flush. We really didn’t feel safe staying there so we ended up leaving and got another hotel to spend the night!! I would suggest that you remove this hotel off of your listing!

Family

2/10

Poor

19 May 2025

Jacob

Hotel was very dirty. Rooms smelled terrible- like stale cigarettes, urine etc…. Carpet not vacuumed, tiles sticky. Sheets stained. Wouldn’t recommend

Leisure Family_with_children

6/10

Pleasant

18 May 2025

Dylan

Stay for PPG Concert

Repurposed Hampton Inn. I wanted a budget price and it meets my expectations for the price.

Friends_and_family Family

2/10

Poor

11 May 2025

Laurent

Nothing available to eat at the place at all...no drinks wifi was out the entire stay

4/10

Poor

21 Apr 2025

lynn

it's pretty dirty. We have to slam the door to close it.

Leisure Family

4/10

Poor

13 Apr 2025

German

A poorly maintained hotel. Trashy in many aspects.

Business Friends

8/10

Excellent

04 Apr 2025

Glenn

Good solid inexpensive place near Pittsburgh

Self

6/10

Pleasant

27 Mar 2025

Magdalena

Nice stay.

10/10

Exceptional

27 Mar 2025

Magdalena

Great stay, easy parking and check in and out.

Leisure Partner

4/10

Poor

21 Mar 2025

Thomas

The former Hampton Inn - I figured \"sure, what could go wrong?\" I was dead wrong. The facility is pretty run down. I woke up to a very wet bathroom from a leak in the ceiling. Most creature comforts were functioning (heat/ac, tv, wifi). No bugs or rodents, but it was just a super run down facility with a staff that didn't appear to really care. When I mentioned the ceiling leak to the front desk, she kindof shrugged it off and said \"I'll leave a note for maintenance\", like she was not surprised at all.

Leisure Self

8/10

Excellent

14 Mar 2025

Magdalena

It's a pretty average stay with a convenience store down the road that's easy to walk to.

Leisure Partner

8/10

Excellent

02 Mar 2025

Bill

This is a basic hotel. The pricing was inexpensive and they do have a pool, though check if it’s open before booking. The thing I really want to highlight is that the staff is very friendly, and made me feel welcome.

2/10

Poor

16 Feb 2025

Nijai

wouldn’t stay here.

it was horrible. nothing worked. none of the amenities were available. stains on the bed. wall buckling.

Partner

6/10

Pleasant

09 Feb 2025

John

Needs to be better.

The hotel is just a shell of its self. No vending machines, few working ice machines. Work needs to be done on the whole operation NO Pool working. Our second room was clean and the toilet worked fine unlike the first room.

Partner

8/10

Excellent

09 Feb 2025

FARRUKH

👍

10/10

Exceptional

02 Feb 2025

Sandra

Clean

10/10

Exceptional

17 Jan 2025

Dave

Good price.
Could use better bathroom lighting.

2/10

Poor

10 Jan 2025

Cody

Hotel was very dirty. The whole hotel stinks like weed and cigarettes. I waited 15 minutes to check in the manager that was there was on the phone and made me wait to check in until she was done with her phone call. No vending machines for drinks. The bathroom in my room was dirty stains all over the shower curtain the tub looked like it hadn’t been clean in awhile. Beds were really hard and uncomfortable the paint on the walls were pealing off their was mold on the tub. Will never go here again they should be shut down till it is taken care of.

2/10

Poor

31 Dec 2024

Connor

This was by far the most disgusting place I stayed. The room smelt like someone just got done hotboxing it with Marlboro Reds. Cigarette burns in the carpets, signs of bed bugs, and the “complimentary breakfast” was a tin of peaches and a water bottle. The staff is nice enough but the place is just in horrible condition. It clearly has not been maintained since the Hampton sold it.

Self

10/10

Exceptional

28 Dec 2024

Donna

Pnly one elevator operational. Chair im room stained. Furniture chipped. No pool open. No breakfast.

Leisure Self

8/10

Excellent

24 Dec 2024

Charles

The staff was very nice and the King size bed was very comfortable!

Leisure Partner

10/10

Exceptional

10 Dec 2024

Dana

Great stay, nice hotel. Newly renovated.

Partner

8/10

Excellent

05 Dec 2024

Verified traveler

Basic and inexpensive, meets your needs

Has all the basics, and the cost is good. Staff was excellent.

Friends_and_family Family

6/10

Pleasant

04 Dec 2024

Jane

Not bad for the price

They are renovating this property. The hot breakfast is not available. The breakfast is a bag with a bottle of water, granola bar and fruit cup. The staff is very friendly and helpful. I guess that makes up for the breakfast. The bathroom needs updated, water in the shower is cold unless it’s later in the day. The bed is comfortable. I’m sure it will be much better after the renovation is completed.

Friends_and_family Family

8/10

Excellent

25 Nov 2024

Verified traveler

Definitely needs updating.
Rochelle was WONDERFUL

Friends_and_family Family

10/10

Exceptional

22 Nov 2024

Christopher J.

A stay above the rest.

This was a great visit. The hospitality here was amazing. They knew my name when I arrived and greeted me daily by name. The room was big and clean and very comfortable. We will stay here again in the future.

Friends_and_family Family

8/10

Excellent

18 Nov 2024

Todd

Action steps

Please fix outside lights & signage. Also, it’s been long enough, FiNISH the pool!!!!

Friends_and_family Friends

6/10

Pleasant

12 Nov 2024

Verified traveler

A bit difficult to get to due to the divided highway the hotel sits on.. Staff were very helpful. The hotel could definitly use some updating and our room could have used a through cleaning . A microwave would have been nice also.

Friends_and_family Family

10/10

Exceptional

03 Nov 2024

James

It was clean.just had to make a u turn when trying to get to the place because of concrete barriers.but I had to do this all over town.i would go back again.

Leisure Self

2/10

Poor

03 Nov 2024

Jordan

Hallway smelt like smoke (cigarettes), condom wrapper found on the floor in room, elevator smelt really bad, exiting elevator on floor, bad stains on carpet.

Leisure Family_with_children

10/10

Exceptional

30 Oct 2024

walfer Danilo

Exelente

10/10

Exceptional

26 Oct 2024

Jeff

The room was exactly as pictured. Very clean, nice quality linens and towels, probably new furniture. HVAC unit worked well. Simply excellent front desk staff.
Excellent value!

Business_and_leisure Self

10/10

Exceptional

25 Oct 2024

gary

Location! Location! Location!

Only 9 mins from city and stadiums. We had the King Suite, very roomy. Was exactly as shown in pictures. Very reasonably price for this close to city.

Partner

8/10

Excellent

20 Oct 2024

Jim

It's not fancy. It's quite, clean and comfortable.

6/10

Pleasant

20 Oct 2024

Dawn

No coffee or gas station near but it was a budget froendly option so I sacrificed

Business Family

6/10

Pleasant

19 Oct 2024

Gary

First night TV didn't work. Room ran our of hot water both nights. Lamp above the nightstand didn't work.

Leisure Self

6/10

Pleasant

15 Oct 2024

Dwayne

price was real good, facility is beginning to appear unkept inside and outside

Leisure Family

10/10

Exceptional

14 Oct 2024

Amber

Would stay again

Business_and_leisure Friends

6/10

Pleasant

07 Oct 2024

Kimberly

The room was clean but the pillows were nasty dirty. The staff was were very nice.

Leisure Family

6/10

Pleasant

02 Oct 2024

Callie

Halls have a gross, weird smell. No microwaves in rooms. Water could have been hotter.

10/10

Exceptional

29 Sep 2024

Chantale

Staff is very friendly, breakfast on the go and coffee available 24/7 is very convenient. There's not much around, you need a car.

Leisure

6/10

Pleasant

24 Sep 2024

Cody

Had some type of stain on the bottom of the tub. It can be a pain to get into the parking lot especially at night when there is no light around the small entrance. Other than that it was a decent stay, checking in was a little bit of a mess though

Leisure Partner