Name: Scandic Berlin Potsdamer Platz
Address: Gabriele-Tergit-Promenade, 19, Berlin, 10963, DE

4/10

Poor

02 Aug 2026

Sylvia

This was our first time staying at this chain. We booked 3 rooms. Check in was easy. Each room had issues. Neither room had enough towels, one room had a filthy toilet and the other room had not been cleaned at all. We had dirty coffee cups, empty water bottles, full trash cans and dirty towels. I complained to the front desk and was told they would take care of it. We returned hours later, at around 9pm and the only thing they did, was empty the trash cans. The front desk apologized but room service was no longer around, so a manager came to clean up the dirty dishes and gave us towels. When something like that happens, it doesn’t matter how everything in that hotel is.

10/10

Exceptional

02 Aug 2026

Jonathan Mark

The location was excellent and I liked the bar with its roof terrace. The wi-fi was good. There is no housekeeping unless requested, which seems sensible. All in all it was a good choice and I’d come again.

8/10

Excellent

01 Aug 2026

Julio

Great facility, easy check-in. Helpful staff all around. I happened to be in a rental car and there was no available parking at the hotel itself. I had to park at the underground Potsdamer Platz garage across the street. It was quite a long walk back to the hotel and it was difficult to get my bearings. The laundry service was overpriced as well, so we had to use an offsite launderer to get the laundry done. My case was somewhat exceptional as I was traveling in a party of five in a car. A single traveler or a couple using Berlin's many transportation options should have no complaints. The breakfast was indeed terrific.

10/10

Exceptional

30 Jul 2026

David

Great hotel, conveniently located.

10/10

Exceptional

26 Jul 2026

Kris

A very clean and luxurious hotel that doesn't come with the 5 star price. The reception area was always well staffed and the hotel shop was well stocked at reasonable prices. The check in was painless and as we got there early we were able to leave our bags and go off for a wander while the room got ready.
The room was clean, spacious and had all the amenities that we needed.
We didn't have the breakfast as we thought 25 Euros each was a bit excessive but i know from a previous visit that it was a fine spread.
I would recommend getting off the U-Bahn at Mendelson rather than Potsdamer Platz as it's a fair walk with bags from there in comparison

6/10

Pleasant

20 Jul 2026

Sindre

Overall, our stay was disappointing.

The rooms were far too warm because there was no air conditioning, making it difficult to sleep comfortably.

We also had a poor experience when the elevator to the parking garage was out of service. We asked for assistance getting our luggage to the car, but no help was available.

Considering the price, we expected a much higher standard. The rooms were quite basic and did not offer good value for the money. Unfortunately, we do not feel the hotel lives up to its price point.

Family_with_children

10/10

Exceptional

18 Jul 2026

Colin

Location Great for walking to sights or with U bhan very close for other sights and S bhan from airport to Potsdamer Platz . Close to Tempodrum music venue and city sights. Great Breakfast, Room perfect with fridge and Kettle, very comfy. Reception quick and efficient.

Self

10/10

Exceptional

10 Jul 2026

Cherish

Fantastic hotel and great location. Surprisingly quiet rooms too

Family_with_children

10/10

Exceptional

08 Jul 2026

Catherine

A fantastic hotel. Really comfortable with very friendly and helpful staff. Just beside the U Bann station so really easy access to anywhere in Berlin. Will stay here again the next time I’m in Berlin

Partner

10/10

Exceptional

06 Jul 2026

Karel

If you need a cheap room with basic amenities, next to the subway, this is a good place to stay.

Family

10/10

Exceptional

04 Jul 2026

Gavin

Great hotel. Highly recommend

Partner

6/10

Pleasant

03 Jul 2026

Mahtob

The room was warm . When we asked the reception staff how we can rchange the air condition temperature she said the temperature of air condition set up by hotel. Room was warmer than outside .
we could open the window little bit .

There was no celling light , only few table lamp ..room was dark , I got headche

Family

10/10

Exceptional

03 Jul 2026

Bo

The room was clean and well maintained, although there was some noise from the neighbouring room at times.

Housekeeping was provided upon request rather than automatically, but the room was always cleaned thoroughly and to a good standard.

The breakfast offered a wide variety of options and was enjoyable. The bed was extremely comfortable, and the location was excellent, making it very convenient to travel to other parts of the city and nearby attractions.

Overall, I had a pleasant stay and would consider staying here again.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Daniel

Clean rooms, we wish the air con could go slightly cooler ( or we just failed to figure it out). The breakfast was 10/10 regularly restocking things that were low and really inclusive. The beds were comfy and we had no noise disturbances. Staff were really helpful from start to finish, even once we had checked out they still helped us with bag storage and allowed us to use the hotel bar area. Really well connected for multiple underground stations so quick access to everywhere we wanted to be! We would 100% stay in this hotel again. The only room for improvement that we have is breakfast was so good, it would be nice for them to do evening dining too! Thank you for welcoming us!

Partner

10/10

Exceptional

01 Jul 2026

Iulia Oana

We had a great stay, only the AC in the hotel had some issues and was not working properly, staff provided us with a fan, other than that, fabulous location and comfortable room

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Monique

We loved our stay at the Scandic! The staff were so nice and helpful. Such a big hotel and they still remembered my name when we had to come back because our train was cancelled. The breakfast was excellent - so much variety and so fresh! I highly recommend. Just note that there’s no AC but they have lots of fans so we were fine!

Family_with_children

10/10

Exceptional

22 Jun 2026

Veronica

I like how the hotel is within walking distance to the train station, the mall and most of the attractions in Berlin. The staff are friendly and helpful. The room is a good sized room and clean.

Family_with_children

10/10

Exceptional

22 Jun 2026

brahm

All the staff were helpful .
Location was excellent. Subway a one minute walk.
Breakfast is first class.
Quiet .
Absolutely no noise ; sleeping was easy

Self

10/10

Exceptional

21 Jun 2026

Joan

The breakfast was stupendous -so much choice and so much thought put into dietary limitations.

10/10

Exceptional

20 Jun 2026

Deanna Lucy

Very easy to get to from Postdam Platz station and so near many food and drink places! The hotel itself was immaculate, checking in was very simple and my room was beautiful- especially the bathroom! Would highly recommend this hotel for anyone for their first time in Berlin and they also have a range of snacks in reception as well as the restaurant for breakfast!

Self

6/10

Pleasant

06 Jun 2026

Alyson Jane

Hotel was

10/10

Exceptional

05 Jun 2026

Emily

Great location, friendly staff and good amenities

Friends

10/10

Exceptional

01 Jun 2026

Dil

Great room and location. Really cool part of Berlin near nice parks, cafes and restaurants

Friends

10/10

Exceptional

30 May 2026

Russell

Great place! Quiet spot next to the SBahn (I think) and i short walk to Porsdamer Platz station.

The only complaint was the air conditioning. It was quite warm in our east facing room. Windows didn't do much to help.

Family

10/10

Exceptional

28 May 2026

Sheree

This is my all time favorite place to stay in Berlin. Close to potsdamerplatz so there is easy access to food, shopping, transportation. I like the food hall in the Playce. Everything in walking distance. Even at rush hour, this area still feels manageable and calm. If you want a more dynamic atmosphere, you should stay elsewhere. The hotel is superb. Always clean and very modern. The staff are friendly and helpful. I like a clean modern aesthetic and this hotel meets this criteria at a very reasonable price.

Self

10/10

Exceptional

11 May 2026

Christopher

Super comfortable room, great pillows, excellent location

Family

10/10

Exceptional

11 May 2026

Sylvia

Breakfast were very good.
Cleaning the room upon request is understandable.
Amenities don’t cost a lot of money . However, there’s no lotion. And shampoo (shamppo and body wah combined)

Family

8/10

Excellent

10 May 2026

Catherine

All good, breakfast was 27 euro so we didn't try it. Room was clean, sheets fantastic cotton. Tv only had German speaking channels, and no option for Netflix sign in. Only prob was that we couldn't change the heating / aircon. It was set to 19 degrees, which was fine for day, but too hot for night. Balcony door open gave some relief, but for the noise. Location is great.

Partner

10/10

Exceptional

07 May 2026

Sumru

Great bar.

Self

10/10

Exceptional

04 May 2026

Morenike

Good internet, really helpful staff and great location

Family_with_children

10/10

Exceptional

03 May 2026

Oleksandr

Mir hat es sehr gut gefallen, es ist ein tolles Hotel, ich kann es auf jeden Fall weiterempfehlen.

8/10

Excellent

30 Apr 2026

Kate

Nice room with sofa bed. Was a little cramped with 2 adults and child but great room for the price

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Inderpal

Very dusty room, coughed alot. Like other reviews, room is hot as temp could not get lower the 20 degrees. Likely i went spring time

Self

6/10

Pleasant

22 Apr 2026

Nigel

The first room had a smell of drains which was present throughout the outside corridor. They agreed to change the room, which returned me to happiness.
Staff were good in general, although they didn’t supply or resupply the tea/coffee facilities well at all.

Family

10/10

Exceptional

21 Apr 2026

Olinka

Breakfast is amazing. Everything you can think of and more. Even a fresh pressed juicer to juice your fruit and veggies!

Family_with_children

8/10

Excellent

19 Apr 2026

Victor

Good selection

Family

10/10

Exceptional

18 Apr 2026

Robert

Very good breakfast. Great transport links.

Family_with_children

8/10

Excellent

15 Apr 2026

Eva

Location, size of room and decor

Self

2/10

Poor

15 Apr 2026

Rebecca

I booked this hotel to attend a performance at the Berlin Philharmonie. My trip was postponed due to the cancellation of flights through Dubai as a direct result of the ongoing Middle East conflict: a force majeure situation affecting an entire international tour.

I did not request a refund. I asked only for a credit note to apply toward a rebooked stay later in 2026. The hotel would have retained my full payment and gained a confirmed future booking.

Over several weeks I sent multiple emails, each met with the same templated response citing booking conditions. Requests to speak with a General Manager were ignored or deflected, with the final response coming from a Reservations Manager repeating the same denial.

I was unable to stay and cannot comment on the rooms or facilities. However, international travellers booking for specific events should be aware that this hotel does not appear to exercise discretion or goodwill in genuine force majeure circumstances.

8/10

Excellent

14 Apr 2026

Marcel Yugo

I had a great stay at this hotel. The staff were extremely polite and efficient, which made the whole experience smooth and pleasant. The room was very clean and well maintained, and the breakfast was excellent with lots of variety and everything tasted fresh.
The location was another big plus. It’s close to the subway, making it easy to get around the city, and there are plenty of restaurants nearby.
Overall, it was a very good choice, and I would definitely stay at this hotel again on a future trip.

Family_with_children

8/10

Excellent

12 Apr 2026

Xavier Alfonso

Very good breakfast buffet. Although asked everyday for room cleaning only got 2 nights out of 4. We got a room for 3 people which is spacious but lacked a closet large enough for us.

Family_with_children

10/10

Exceptional

12 Apr 2026

MICHELLE MARGARET

We would definitely recommend this hotel!
Great location for seeing all the sights, friendly staff, and a great buffet for breakfast! We would definitely look to stay here again.

Family

10/10

Exceptional

12 Apr 2026

Mark

We enjoyed the Scandinavian - had a quality 3 night stay. It was convenient to many attractions we wanted to visit. I recommend the hotel without reservation.

Partner

8/10

Excellent

12 Apr 2026

Anestis

Presidential suite was not clean and we even had ants in the room door and mini bar

Family_with_children

10/10

Exceptional

04 Apr 2026

Victoria

The breakfast offered a variety of food to suit all. One suggestion have a toaster in the gluten free area.

Partner

8/10

Excellent

28 Mar 2026

Christos

o

10/10

Exceptional

16 Mar 2026

Seyda

We enjoyed our 2 night stay a lot. Everything is great especially location and kind hotel staff:)

Partner

10/10

Exceptional

15 Mar 2026

Amin

Nice area of town
Nice big hotel
Nice rooms

Family

8/10

Excellent

28 Feb 2026

colin

clean room, good breakfast

Partner

10/10

Exceptional

11 Feb 2026

Ahmad

Eveything was excellent

10/10

Exceptional

10 Feb 2026

Aazam

The room was clean. Staffs are helpful

10/10

Exceptional

05 Feb 2026

Carolyn

Great location, excellent bar! Loved our stay here.

Leisure Family

10/10

Exceptional

01 Feb 2026

Robert

Friendly staff, room was clean, convenient location

Self

10/10

Exceptional

24 Jan 2026

susan

Per and Fanny on the reception desk were SO helpful and welcoming. I had a wonderful view from my lovely room that was switched when I arrived. I was so happy. The breakfast was so delicious and fresh and healthy. The train is next door. The leaflets in the front reception told me about galleries I didnt' know about and went to (Helmut Newton). I was round the corner from the Neue Gallery museum. Close to so many things. Gropius Bau gallery so close. Checkpoint Charlie. and SUPER easy to get to from the airport. The bar/lounge/terrace is so warm and welcoming. The sandwiches in the reception late night are a great idea and were fresh and reasonable price. WONDERFUL experience. I didnt want to leave.

Business_and_leisure Self

8/10

Excellent

09 Jan 2026

Mitchell

Hotel is a short walk from public transport. Staff were helpful when required. Room was as expected based on property information.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Peter

Great hotel. Clean, convenient and a terrific breakfast with homemade juice.

10/10

Exceptional

19 Dec 2025

Rupinder

Spotless room. Staff were friendly. Amazing breakfast options. Delicious food. Good bar area with view in balcony. The only thing we didnt like was that the bathroom sliding door wouldnt shut it kept sliding open

Leisure Friends

8/10

Excellent

10 Dec 2025

Eve

The breakfast was amazing and was the highlight of the hotel. It was a little difficult to get my room cleaned, but it did happen eventually. The room was a little cold and they could have provided a few more blankets during the winter months. It was very close to the 'U' stop, but it is a few blocks from the Potsdamer Platz 'S Bahn'. Future guests should not expect to see a street sign from Potsdamer Platz to 'Gabriele-Tergit-Promenade'. When my phone was not working properly, it was a little difficult for me to find after coming from the airport. There may have been a sign at one point, but all the signs around Potsdamer Platz only indicate the square.

Leisure Self

4/10

Poor

09 Dec 2025

Peter

We had requested that our room be made up each day. When we came back later that night, the room was as we left it. Very poor. When you offer a service, then please carry it out. When I enquired and asked a reduction, they just said could do nothing.

Friends_and_family Friends

8/10

Excellent

07 Dec 2025

Nataly

c

Leisure

8/10

Excellent

03 Dec 2025

Jane

Friendly staff

Friends_and_family Friends

10/10

Exceptional

29 Nov 2025

Christina

The location is perfect for walking around or catching public transit. I'm very happy I chose a suite. The room was wonderful and I especially loved the bath tub. Breakfast was always delicious. The bar was fabulous! Friends and I would gather and relax after a long day. The indoor and outdoor spaces were perfect.

Business_and_leisure Friends

6/10

Pleasant

27 Nov 2025

Robert f

Staff was polite but not particularly friendly especially when I called about the chilly room
Breakfast was lavish but too expensive and not always well supplied
Garage is never available (4 stays) so very inconvenient if you arrive by car

Leisure Friends

10/10

Exceptional

25 Nov 2025

Brandi

Room was outstanding, especially for a family of four with a five and seven year-old. Room was super clean and loved the location close to shops restaurants the Christmas market and the train station.

Friends_and_family Family

6/10

Pleasant

20 Nov 2025

Angelika

VR

10/10

Exceptional

18 Nov 2025

Alex

Staff, room, bar, all of it was awesome.

Leisure Family

8/10

Excellent

17 Nov 2025

Jonathan

Room was clean. Location worked really well for my activities

8/10

Excellent

16 Nov 2025

Sarah

It was a really nice hotel. It was quiet and I slept well. The breakfast was as good as everyone says it is. I wish the gym had a little more room for working out.

Leisure Family

10/10

Exceptional

16 Nov 2025

paul

Hotel was fantastic

Leisure Family

8/10

Excellent

16 Nov 2025

Darren

Room was clean, The reception staff were courteous and helpful. Stayed for four nights and found the hotel pleasant.

10/10

Exceptional

12 Nov 2025

Kaye

Great location and nice room.

Partner

8/10

Excellent

11 Nov 2025

Christopher

Well located hotel to explore central Berlin. Was able to walk to Brandenburg Gate in approx 10-15 minutes. Room clean and functional. Only negative was the one night I wanted to go to the bar / restaurant there was a corporate event on which was a little disappointing as it meant I had to go further afield.

Leisure Self

8/10

Excellent

10 Nov 2025

Neil

Good variety of continental style food, fresh produce varied drinks, healthy food and drink available. The reception team were excellent and very polite and professional. The room was clean and comfortable.

Self

10/10

Exceptional

02 Nov 2025

Patricia

It was all excellent: room (junior suite) and bathroom were spacious and spotless, staff so helpful and pleasant, amenities all there. In addition, location near Potsdamer Platz was very convenient for both walking and public transportation. We loved it!

Leisure Family

10/10

Exceptional

28 Oct 2025

Mark

A brilliant hotel in every way. Fabulous breakfast, efficient and comfortable rooms, great value, perfect position next to the U2 (Mendelssohn Bartholdy rather than Potsdamer Platz). We'll be back

Leisure

10/10

Exceptional

16 Oct 2025

mitzi

great breakfast! selection was awesome and the juice bar was a great touch

Leisure Family

10/10

Exceptional

12 Oct 2025

Linda

Clean room, friendly staff, good location

10/10

Exceptional

09 Oct 2025

MOTI

Great &big cozy room with view, clean, quiet close to U Bhan

Leisure Family

10/10

Exceptional

08 Oct 2025

Caron

Comfortable stay. No problems, clean and I felt safe traveling alone.

Leisure Self

10/10

Exceptional

01 Oct 2025

Wenhui

Hotel is clean. Location is awesome

10/10

Exceptional

28 Sep 2025

David

Marvelous location for access to art museums and the Philharmonie concert hall. This is a wonderful, well managed hotel that met our every need graciously. Scandinavian themed archicteture and frequent presence of moose add to the atmosphere.

Partner

10/10

Exceptional

22 Sep 2025

Malcolm

Check in was so easy and polite, I was a bit disoriented for a minute or two. In a world of endless passwords and verification, I forgot it could be that simple if friendly people are paying attention. Great place to stay.

Leisure Partner

8/10

Excellent

19 Sep 2025

Lucia

Good position, the room was big, comfortable and clean. The only negative side was the low power of the Wifi.

Leisure Partner

2/10

Poor

17 Sep 2025

Tarek

The air conditioning did not work, it was way too hot in the room. I tried opening the window to compensate this, but kept on getting waken up in the middle of the night by sirens.

10/10

Exceptional

13 Sep 2025

Kanapathi

It was clean, staff were friendly and helpful and the location was ideal for transport being only a 7 mins walk to the Potsdamer Plaza with its multiple transport options. Most of the key attractions were within walking distance.
The only slight gripe was that we had to ask for extra sachets of coffee (2 sachets of normal coffee were provided. Overall it was good value for money for the 4day stay.

Leisure Partner

8/10

Excellent

09 Sep 2025

Diane

The breakfast was good. I wish it has more fruit choices. The shower is small.

Leisure Self

8/10

Excellent

09 Sep 2025

Stephen

Have stayed in a Scandic elsewhere. Consistently clean and tidy, great breakfast, hotel bar etc without all the bells and whistles you might get at a more expensive hotel.

Leisure Family

10/10

Exceptional

08 Sep 2025

Verified traveler

the stay was excellent

Partner

4/10

Poor

03 Sep 2025

Mobin

The air conditioning was not working
Construction noise around 10 AM

8/10

Excellent

03 Sep 2025

Ronald

The way the hangers are arranged in the closet is extremely inconvenient.

Leisure Family

10/10

Exceptional

01 Sep 2025

Duncan Robert

Convenient spot, steps away from U2 line.
Breakfast included from 6:30-10:30 allowed for eating a hearty meal before taking on the day's activities.
Power saving \"feature\" meant I couldn't charge my power bank during the day if I wasn't in the room.

Leisure Self

10/10

Exceptional

01 Sep 2025

Helen

Great location

10/10

Exceptional

01 Sep 2025

Andrew

Great large room, big window area with good blackbout cutains, excelent choice at breakfast. Would definitely stay again

Leisure Self

6/10

Pleasant

18 Aug 2025

Verified traveler

No A.C. and their “cooling” doesn’t exist

The facilities are great. Nice breakfast however expensive. We had a 5 night reservation but asked for a refund after 2 very uncomfortable hot relatively sleepless nights. I don’t recommend this hotel in the heat of the summer. While the dining and public spaces remain cool, rooms have basically zero cooling due to their environmental standards. I was told at reception to keep the curtains shut during the heat of the day and open windows at night. Are you serious? Ok, the price seemed good but I still paid good money expecting to stay comfortable. So, if you want to stay cool in the summer, do not book a room at Scandic. The staff did help us by offering a new room near the center of the hotel, away from sunny windows but even that wasn’t good enough for us. Granted, it was 30+/90+ outside but there was no relief in the room. I brought a travel fan which got me through 2 nights but my family cooked. It was a really nice room but would have been way nicer had it been able to stay cool. Their system will only cool 3-6 degrees below the outside temperature. If it’s 32C out, that still means 26 in the room…but our room never got below 28.5!!! Call me a spoiled American but I’ve had more comfort in a $6 room in Thailand. Do not book scandic in the summer and I’m wondering how cold it is in the winter. In the end, we got a refund for 3 nights and we stayed cool at the Marriott Potsdamer platz which I highly recommend.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Brian

Good sized room with comfortable bed.
Close to underground and close to tourist attractions

Friends_and_family Friends

10/10

Exceptional

03 Aug 2025

Jonathon

Great location