Name: ibis Berlin City Potsdamer Platz
Address: Anhalter Strasse 4, 4, Berlin, 10963, DE

4/10

Poor

21 Jul 2026

Dale

Rude older front desk guy should be fired.

Self

8/10

Excellent

20 Jul 2026

Jonathan

Clean well presented room, however lacked a safe and a kettle, so nowhere to secure valuables and no ability to make a cup of tea/coffee. Sign in bathroom said water was safe to drink and that the tap can be used to refill your bottle…. Except you cannot get a drink bottle to fit under the tap!

Staff helpful, friendly and easy to deal with. Have a luggage storage facility so you don’t have to drag your case round on check out day.

Would use again.

Partner

10/10

Exceptional

12 Jul 2026

Andrew

Has a unique charm to it, but it's nice. Clean and comfortable. Good breakfast.

Self

10/10

Exceptional

19 Jun 2026

michael

A return visit. And this is always a good choice for Berlin and transportation. Hubs.

Partner

6/10

Pleasant

11 Jun 2026

Glenda

Reminded us of a college dorm room with a small cruise ship bathroom. It was adequate.

Partner

8/10

Excellent

06 Jun 2026

stephen

This is located a hundred metres from a subway station allowing access to the whole city. There is a local supermarket round the corner an easy walking distance to The mall of Berlin that has plenty in the way of eateries.
The breakfast is more than adequate,although the coffee selection could be better.
The staff will help with most things and you are able to purchase soft drinks and beer from reception.
The rooms are very quiet with air conditioning, they are let down by the sinks which it is nigh on impossible to fit anything under the tap apart from the tiny glasses provided to refill a water bottle although signage encourages this.
Potsdamer Platz is one stop or s short walk where you can use Europe's fastest elevator to view the area of the former death strip , a history is proved as well.

Friends

10/10

Exceptional

16 May 2026

Kate

I had my birthday while staying here and they left me a gift and card in my room. The manager Imren was lovely and very helpful. Thanks Ibis

Partner

10/10

Exceptional

15 May 2026

Anthony M Cabrera

Location was perfect near central Berlin and subway nearby and really like the receptionist Frank was amazing and helpful

Partner

8/10

Excellent

23 Mar 2026

Simon

Perfectly adequate room for the price, very clean, handy for public transport. Very good breakfast.

8/10

Excellent

15 Mar 2026

Suzanna

Everything was great but I hadnt realised it was a pet friendly hotel. It wasnt until there was a dog yowling a couple rooms away from mine (thought I was hearing things) that I realised whyy allergies had kicked ofd big time!

Anyway, very clean for a pet friendly hotel. The decor and styling could do with updating but overall a very good stay.

Self

8/10

Excellent

15 Mar 2026

Ann

Great rates, good breakfast, great staff always willing to help. Great location!

Self

10/10

Exceptional

26 Feb 2026

Edson

Yes

8/10

Excellent

25 Dec 2025

David

They have plenty of parking unground. They share with two other hotels. The only issue is if you have a vehicle that is close to the size of my mid size Tacoma then you might have trouble. It was a bit tricky to get in and out. The room was nice and quiet. The shower had too much water coming out of it due to it being flat. The cups provided….. smelled really bad like unusable. Other then that the hotel room and staff wasn’t bad. Ohh If you want some drinks we had to go to the hotel next door.

Leisure Partner

8/10

Excellent

13 Dec 2025

John

Rooms ok but no tea or coffee making facilities in rooms

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Lois

Would like a kettle in the room

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

Roger

Clean, conveniently located, friendly & helpful staff, reasonably priced.
Will stay here again if/when I return to Berlin.

8/10

Excellent

05 Oct 2025

Fiona

Clean room with comfortable bed; basic.
Great breakfast.
Central location.
Tea & coffee facilities in the room would make a huge difference much rather have this than a TV which always seems unnecessary!

Partner

8/10

Excellent

24 Aug 2025

John

Walking distance to many attractions, easy access to public transport, and lots of dining options near the hotel.

Leisure Self

8/10

Excellent

23 Aug 2025

Rami

No

10/10

Exceptional

18 Aug 2025

Reyhan

Great

Leisure

8/10

Excellent

12 Aug 2025

Sagnik

Everything was okay, nothing great.

Leisure Partner

6/10

Pleasant

05 Aug 2025

Joshua

Air conditioner didn't work. I should've checked prior but I assumed a hotel like this would have a mini fridge and at least a safe. If it wasn't for the location, the price wouldn't be worth it.
When I checked in, my credit card didn't work after two attempts and the employee said \"if you don't pay, I can't let you in\"... Obviously. That's how services work. Why say something so apparent? I found that rude.

Leisure Self

8/10

Excellent

29 Jun 2025

Anthony

Great location

Leisure

10/10

Exceptional

22 Jun 2025

Maha

The staff is very friendly and helpful. The location is excellent for me walking distance to many attractions and public transport is very close and convenient

Self

10/10

Exceptional

17 Jun 2025

Walter

Location.cleanllness.

Leisure Self

10/10

Exceptional

19 May 2025

Paul

Weekend break

Great location for central attractions and super friendly staff

Friends_and_family Family

10/10

Exceptional

12 May 2025

Mark

Good hotel

It was a cost effective clean hotel in a good place close to the best areas to visit.

Friends_and_family Friends

8/10

Excellent

05 Jan 2025

JOHN

Great location, and offers clean basic accommodation. Breakfast is excellent as is the location centrally located and many transport options easily within walking distance. Highly recommend

Leisure Self

10/10

Exceptional

03 Jan 2025

Michael

New year with friends

Spent a super 3 night break over new year at this hotel , very clean and comfortable a super breakfast ( for a city hotel) and very friendly staff especially Sebastián

Friends_and_family Friends

8/10

Excellent

14 Dec 2024

Maha

An weekend in Berlin

Everything was perfect and staff very friendly. My main discomfort was caused by the cleanliness of the bathroom

Self

8/10

Excellent

07 Dec 2024

Anthony Joseph

To noisy had to keep your windows closed

6/10

Pleasant

14 Sep 2024

Alida

I liked the helpful staff.

Leisure Friends

6/10

Pleasant

17 Aug 2024

Kohei

The hotel is just good and reasonable. It is unfortunate I was given a room that is close to an elevator.

10/10

Exceptional

15 Aug 2024

Heather Frances

Hotel was in a good location, nice clean room.

Leisure Family

10/10

Exceptional

04 Jul 2024

John

The room was clean, neat, and well-appointed. The staff was friendly and helpful. And the breakfast was plentiful and good. I’ll certainly be back the next time I’m in Berlin.

Business Self

6/10

Pleasant

17 Jun 2024

Verified traveler

Could be better for the price.

Very strict with early check in, no consideration. Place was clean tho and good location. Lacking in amenities, no refrigirator, no coffee pot, etc. Breakfast and parking extra charges.

Friends_and_family Family

8/10

Excellent

16 Jun 2024

Tamzin

Stayed over the first Euro 2024 weekend and overall can't fault the stay. The rooms are basic and clean. Don't expect tea and coffee facilities in the room though (not that this is the be all and end all).

There is also a mini market to buy food and breakfast is optional.

The check-in member was rude when checking in, as he said he had about 10 people come to the wrong hotel and thought we had done the same thing, so not a great experience at 12am.

The location was perfect with it close to the S-bahn and lots of food places within walking distance.

Leisure Friends

8/10

Excellent

12 Jun 2024

Nick

Decent accommodation for a decent price

Nice friendly warm welcome at check in , check in was fast , buffet breakfast was delicious good choices of hot and cold food also vegetarian options .
Bed was nice and comfortable had 2 decent nights sleep , room was clean and everything worked. No kettle tea or coffee making options in the room , tv had one English speaking channel but we weren’t there to watch telly , overall very happy

Partner

10/10

Exceptional

09 Jun 2024

Tamiru

Excellent

Business_and_leisure Self

4/10

Poor

08 Jun 2024

Teddy

Bath was same on cruise ships 30 years ago: cheap plastic. AC was not working properly. If I wanted breakfast I had to pay in advance (no trust in hotel guests. Only 2 bath towels offered for 2 guests. No face or hand towels. Reception provided 2 more body towels on request. Never again at this chain.

Leisure Family

8/10

Excellent

08 Jun 2024

Jayantha

Good breakfast. No Tea, Coffee maker. Only one plug point for the room!

8/10

Excellent

06 Jun 2024

Jayantha

Breakfast was good but therr was no hot water kettle in the room to make tea or coffee.

Leisure Partner

10/10

Exceptional

29 May 2024

Maha

Great location

Self

10/10

Exceptional

23 May 2024

Steve G

Comfortable mattress great shower helpful staff.

Leisure Partner

10/10

Exceptional

23 May 2024

Luce

Great breakfast

Self

8/10

Excellent

22 May 2024

Aimee

Handy location for sight-seeing and public transport.

Leisure

8/10

Excellent

14 May 2024

carlos

Good hotel if you're looking to visit the city. Well connected, friendly staff

Leisure Partner

6/10

Pleasant

25 Apr 2024

Martina

Stay here was basically functional, at best. This hotel appears to have plumbing problems. The toilet in my first room ran constantly. They moved me to another room in which the temp control in the shower didn’t function. The rooms were bare and minimal. There was a tub mat and a bath towel, but no hand towels at all. The hotel also lacked a lounge area where guests could meet in the evenings. We were not permitted to use the breakfast area, although it was empty. Breakfasts were adequate. I will choose a different hotel if I ever get back to Berlin.

Leisure Friends

2/10

Poor

25 Apr 2024

Mahmood

A nightmare that had to live And no where to go .Oh my god where do I start bathroom / and shower like space pod and smaller than train toilet the towels shabby and rags and nothing but 2 when I asked front desk gulios from Cameron and mat not helpful and say that is standard???? No hand towel only 2 ragy towels and for xterm towels they gave me floor mats instead?!? We had to change room 2 times due to the clogged sink?!!and the 2nd room no soap??! They calmly said oh that’s normal dust on floors flying and our trace companion who made our mistake and reserved there not much better 1st room had bathroom running all times and 2nd room after soaping her hair the shower had only boiling hot water???! So she rinsed herself with the glass from the sink since it’s small pod room?!? And checked in 2nd or 3rd room I think Expedia should be more responsible to categorize pension and college dorms as a legitimate hotel since ibis is not one with limited amenities and there goes 2days of our vacation with no customers service from gulios and mat in front desk only now next door to this colleg doorm/pension they have something called BUDGET IBIS ???? I wonder how would that be 🤔

Leisure Friends

10/10

Exceptional

10 Apr 2024

Rosalind

Great location. Good breakfast. Well-designed rooms.

Leisure Self

10/10

Exceptional

10 Apr 2024

Rosalind

Great location. Good breakfast.

Leisure Self

8/10

Excellent

19 Mar 2024

Verified traveler

Nice hotel in great location with very friendly staff. Just a pity that the wifi didn't work properly for a couple of days.

Business

8/10

Excellent

16 Mar 2024

Prince Ken

It is well located, tidy and spacious. There’s a bit of noise early in the morning when the window is opened. All in all, it’s a good offering.

Leisure Self

10/10

Exceptional

25 Feb 2024

Edward

The room was not dated and looked fresh. The staff were very friendly.

Partner

8/10

Excellent

20 Dec 2023

Alexander

Great hotel for a reasonable price

I stayed in the hotel for 3 nights. The room was a good size for a solo traveller but would also be OK for two people, although thereis not a lot of wardrobe room to hang clothing for two people. The room was clean, the bed was comfortable and the shower was fairly spacious. The location is a short walk from Potsdamer Platz and Checkpoint Charlie. There are a couple of cafes around the corner as well as a Lidl.

Tip: the Jasmine Thai massage at the end of the street is very good.

Self

6/10

Pleasant

17 Dec 2023

Craig

The key cards (bamboo with magnetic strip) are not fit for purpose & frequently didn’t work on first attempt to open rooms (experienced this with three different rooms on different floors).

On one occasion it took three attempts at getting a replacement card before they provided a plastic one that actually worked each time requiring waiting for a lift back to reception & back & forth. Very time consuming & not what you want when returning to your room after a long day. Staff were helpful but the door kit let this venue down. Needs modernised.

Leisure

6/10

Pleasant

11 Dec 2023

Hayley

Very basic

Good location but these rooms are EXTREMELY basic, dread to think how the budget ibis next door could be any more budget. 1 plug socket, no kettle, clean enough and we only used it as a base but I probably wouldn’t stay there again

Friends_and_family Friends

8/10

Excellent

19 Oct 2023

Jesús Gerardo

Spaces are too small, bathroom and bedroom

Leisure Friends

10/10

Exceptional

12 Oct 2023

Hugh

Amazing service from all the staff, kitchen, reception and cleaners. Slept really well. Highly recommend this hotel.

Business

6/10

Pleasant

09 Oct 2023

CEM

It's like comfortable hostel such as no twin bed or luggage stand. Also, there was unidentifiable humming at place

Partner

2/10

Poor

09 Oct 2023

Gregg

Bad Experience - AC didn’t work.

I specifically picked this hotel because they advertise air conditioning. I have a medical condition that requires that I have this. What they don’t tell you is, cooling only works if it is above 22c outside. So, no air conditioning, could even get the air conditioning fan to run. So, I tried to open the window, it will only tilt, which provided very little cool air from outside. I had to leave and go to another hotel. The room was also very worn and I had to kill two bugs.

On top of all that, no refund!!! I tried, hotels.com tried, to no avail.

Self

6/10

Pleasant

07 Oct 2023

Shu

The hotel fits the basic needs, in the central location, 3 minutes walk to the tube station, quite clean and comfortable

Leisure Partner

10/10

Exceptional

30 Sep 2023

Harry

Good hotel

This was a great place. It’s 5 minutes walk from Potsdamer Platz and to Checkpoint Charlie. The rooms were clean and had everything you needed. The staff spoke good English and were friendly. Breakfast was quick and efficient and there was a good spread of things including gluten free bread which you had to ask for. I would stay here again.

Self

6/10

Pleasant

27 Sep 2023

Verified traveler

The hotel definitely needs to make renovations. The hallways did have the old, mildew smell. The rooms were rather large but also outdated. Close walking distance of about 15 minutes to major attractions.

Partner

10/10

Exceptional

13 Sep 2023

Ken

Good location

Friends_and_family Friends

8/10

Excellent

11 Sep 2023

Elizabeth Claire

Basic but clean rooms at great value for money - perfect for busy sightseeing weekend where you don’t spend too much time in your room. Conveniently located near the Potsdamer Platz. S bahn and bus stops 2 min walk meant getting to main tourist sites was very easy. Nice Mexican restaurant around corner. Coffee bars also close by. More restaurants at Potsdamer Platz. Excellent lobby facilities with good range of snack and drinks to buy. Excellent breakfast selection. Friendly staff. We were able to leave bags on last day after check out which meant we could maximise our time in the city without being encumbered by luggage. Recommend for short break in Berlin.

Leisure Family

10/10

Exceptional

17 Aug 2023

Vincent

Best location near metro and key sites

Great location near key sites and metro stations. Very clean and comfortable. We got three rooms, two people each and we all loved it. Great price too.

Friends_and_family Family

6/10

Pleasant

26 Jun 2023

Claire

Reasonably clean room. Opposite a car park/ building site. Location central for main sites. Reception staff not particularly helpful or friendly.

Leisure Family

8/10

Excellent

17 Jun 2023

Ruben

First of all, I want to say the staff was excellent and very helpful. They are the best!
However, the room was a bit outdated, small, the bathroom was like those pre-built units inserted in the room. The AC was not that efficient at cooling the room. All that considering the price... maybe we had been spoiled by the better quality of places we stayed in prior cities in our itinerary, and were not as expensive. Owners should put an effort into updating the place or lower the rates they charge. It was OK, but there's definitely room for improvements.

Leisure Friends

8/10

Excellent

02 Jun 2023

ATSUKO

clean room and nice place!

Leisure Partner

10/10

Exceptional

11 Apr 2023

Natalia

Excellent location, near by public transport.

Friends_and_family Family

10/10

Exceptional

09 Apr 2023

Woody

Sink plug

Sink plug not worling but fixed within 48 hours

Partner

10/10

Exceptional

21 Feb 2023

Verified traveler

Great location, comfortable stay!

Comfortable stay, great location, especially for Berlinale

Business Self

8/10

Excellent

13 Dec 2022

Julie

Great location

Great location for all the sites and to get to the underground and bus. Supermarket and coffee shops nearby. Missed having a kettle in the room.

Partner

10/10

Exceptional

20 Oct 2022

Sean

Three Day City Break

IBIS Potzdamer Platz was a good hotel in a good location - Very Clean - Good Breakfast - Reasonable Price - I would definitely stay there again.

Friends_and_family Family

8/10

Excellent

05 Oct 2022

Lori

Reliable

Quiet, clean, plentiful breakfasr. Good location and easy to get to & around.

Partner

6/10

Pleasant

15 Aug 2022

Lesley

I was late arriving at hotel on 09/08/22, due to my flight being cancelled. Staff did not explain they had cancelled my booking because of this. When I questioned their authority to cancel my 6 night booking, they were dismissive of my concerns. Staff member informed me she could not talk to me because she was busy on computer. Would not use Ibis again.

Leisure Self

10/10

Exceptional

10 Aug 2022

Verified traveler

Good location very close to S Bahn & bus stops easy walk to Potsdammer Platz

Friends_and_family Friends

2/10

Poor

21 Jul 2022

Ali

Air condition not working in 97 degrees

10/10

Exceptional

05 Jul 2022

Steve

Central location, great transport connections. Clean and quiet with great wifi

Leisure Self

8/10

Excellent

17 May 2022

Pamela

We were told off for taking chocolate without paying at night when there were no staff. When we went to reception the next morning to pay we were told we should not have helped ourselves. We were not the only guests doing this and food and drinks were openly displayed.

Leisure Family

10/10

Exceptional

19 Apr 2022

Marcos

Was very good choice

10/10

Exceptional

22 Mar 2022

Verified traveler

Perfect hotel for city break

Nice hotel In perfect location

Friends_and_family Friends

10/10

Exceptional

14 Dec 2021

Wuilliam Alexander Lacruz

Great place, very comfortable, price is OK, and you receive a great deal for it. We stay one night with late check-in, all great!

Business_and_leisure Family

10/10

Exceptional

23 Sep 2021

Anya

Love it! I'd definitely come back

Love it! I'd definitely come back

Partner

8/10

Excellent

18 Sep 2020

Verified traveler

Great stay, centrally located. Dog friendly.

Partner

8/10

Excellent

18 Feb 2020

Maha

Time out in Berlin

Stay was really good. Friendly staff.

Self

10/10

Exceptional

08 Feb 2020

Colin

Very efficient and well positioned

Very efficient

Business

8/10

Excellent

26 Sep 2019

Verified traveler

Friendly people
Good location, good food, Helpfull reception members.

Leisure Family

6/10

Pleasant

21 Sep 2019

Celso

Berlin

An amazing trip in Berlin though the hotel is not up to par. The only thing going for it is the location. Walking distance to the major attractions. The cleanliness is subpar, bathroom stinks and climate control is not properly working. My last stay at an Ibis facility.

Partner

8/10

Excellent

21 Aug 2019

Brian

Great facility in excellent location

Excellent location and service. Breakfast was also very good. Would definitely stay here again.

Partner

10/10

Exceptional

15 Aug 2019

Verified traveler

Excellent location , easy to access buses, trains and places of intrest.

Leisure Family

8/10

Excellent

12 Aug 2019

Becki

Clean and nice

We've stayed at a Budget Hotel Ibis so this was an upgrade. The staff was helpful, the rooms were nice: clean bedding, comfortable beds and pillows, a desk, TV, USB ports. A Lidl grocery store is nearby and Checkpoint Charlie is within walking distance. Easy access to a couple of metro stations and busses. Overall a very good experience.

Family

10/10

Exceptional

07 Aug 2019

Verified traveler

Las recepcionistas muy amables con todos los que están, el lugar muy limpio desde que se entra y muy buen ambiente de bienvenida

Leisure Family

8/10

Excellent

21 Jun 2019

Antonio

Good location. Small rooms.

Stayed for 3 nights. Very clean. Beds are small but comfortable. Air-conditioned rooms (not common in Europe), Nice bathroom. Overall, a good stay.

The only one negative is the receptionist at the front desk. Very unfriendly, almost annoyed that we were there. Our flight arrived early in the morning. We asked if it were possible for an early check in. She was very rude when she said No. When we asked to leave our suitcases instead, four times she asked me if I was sure that I was staying there. (She could have checked the computer but instead just asked me repeatedly.) We stepped out and came back at 12:30. She saw us sitting in the lobby. After waiting for about 40 minutes, a family came in an was able to check in. She knew we were sitting there waiting to check in but ignored us and said nothing. (I have to say all the other staff I've met however were very friendly and polite.)

Friends

2/10

Poor

31 May 2019

Verified traveler

I have contacted the hotel group directly - issues with cancellation and staff attitude..

Leisure

8/10

Excellent

25 May 2019

Verified traveler

Great location. Staff helpful aside one particularly rude member after the hotel messed up our room booking.

Leisure Friends

6/10

Pleasant

25 Apr 2019

Hulya

Small room ,good location
There was no fridge ,interestinh towels size wise but clean

Friends_and_family Family

8/10

Excellent

30 Nov 2018

Verified traveler

Great location close to S bahn and 10 mins from Potsdamer Platz and checkpoint charlie. Rooms clean and functional. Bed comfortable but only one uncomfortable pillow provided. Breakfast good value at 11 euros. Staff friendly and efficient. We would stay here again.

8/10

Excellent

18 Nov 2018

Audrey

Nice base for Berlin tourist

Hotel was perfectly adequate as a base to explore sights. Well located for transport. Very easy access to and from Tegel Airport. Friendly, helpful staff. Lovely breakfast.
Room clean, tidy and adequate but not luxurious. Shower was hot and decent pressure but the head wouldn't remain fixed in the right position so used it as a handheld. Not too inconvenient but worth knowing.

Family