Name: Numa Berlin Potsdamer Platz
Address: Stresemannstraße, 95-97, Berlin, 10963, DE

10/10

Exceptional

31 Mar 2026

Dmitri

Interesting concept but it was very nice and efficient

8/10

Excellent

31 Mar 2026

Anthony

The accommodation was great, on the most part, with a few little issues. Communication from Numa was great and their live chat was quick and effective. Room was well provisioned and access to other things like extra tea/coffee/towels was super easy. Was weird there being no staff present on-site though but caused no issue. I would say it could do with a vending machine and an accessible toilet on the ground floor.
The main issue was with the room. The sofa had been through the wars - plenty of suspect stains and wasn’t in its prime. Remotes were battered and required us to juggle usable batteries during our stay. A very minor issue with the tv being framed-in meant we couldn’t connect any USBs which was a shame. Balcony and roof area needs some TLC.

Partner

10/10

Exceptional

29 Mar 2026

Joanne

Easy check in, check out & luggage storage - great stay.

Partner

4/10

Poor

21 Jan 2026

Mario

Wrong room category assignment upon check-in /instead of balcony, given larger room with extra sofa. Compensation? 20% future booking. Avoid.

2/10

Poor

15 Jan 2026

Dragan

I had one 3-day stay at Numa, Potsdamer Platz in Berlin.
Overall considering facilities and location this accommodation is reasonable value for money, especially if you are on budget.
There were many problems however, and I will never choose this accommodation again.
1)The place is dirty, especially room floor and bathroom.
2)This “hotel” has no reception (you get code and all instructions online). When I arrived at the front door, equipped with all codes and entry instructions, I was fumbling with the keypads for about 10 minutes and was unable to enter building. Fortunately another guest arrived and showed me how to operate doors. Each time you need to go in or out, you need to enter 5-digit code on small key pad at several doors.
3)This is very aggressive business. In total they sent me over 40 messages on email and phone for this one stay. They want city tax payment well in advance and they sell other services. You must fill forms and surrender all information in order to receive code. 3 months in advance, they started sending me daily threatening messages that I must register online or I will not be allowed entry. Then I must fill online forms to “successfully check out”.
4)They advertise “free gym access”. When I arrived, I spend several hours, but was unable to gain access to free gym. The web link takes you to a landing page for a 3rd party which is a major fitness suite provider in Berlin. You become victim of another aggressive business attempting to sell you

Leisure Self

10/10

Exceptional

02 Dec 2025

Gary

Effortless check in, great room

Partner

10/10

Exceptional

23 Oct 2025

EMILY

Good

Business Family

10/10

Exceptional

14 Oct 2025

Pedro

Really nice and comfy place.

Leisure Self

8/10

Excellent

05 Oct 2025

John

Slightly impersonal
Breakfast there was more packaging then food

Leisure Family

10/10

Exceptional

14 Aug 2025

Mark

The property owner is very helpful and personable. He gave us advise on things to do in the Quedlinburg area and wanted to make sure we enjoyed our stay. The apartment was clean and well appointed, as well as being close to the main city square where there are plenty of dining and shopping options. The upstairs bedroom was quiet and comfortable, as was the sofa bed for our children downstairs. If I am ever in the area again, I will definitely stay here!

10/10

Exceptional

25 Jul 2025

Verified traveler

Nice easy self-service hotel near Potsdamer Platz

Nicely redone, clean, quiet hotel. Comfortable bed. There is a small gym. There are laundry machines you can access via a separate app, and a small central area to restock if you run out of coffee/towels/etc. (It is a self-service hotel, so they send you a code to get into the building and your room and there are no staff on site, limited housekeeping upon request).

Business

8/10

Excellent

04 Jul 2025

Samantha J

Coffee maker was hard to work and the water was really hot.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Alan

Excellent hotel

Excellent hotel. Stayed here previously (3 years ago) and the hotel is as I remembered it. Facilities are great. Breakfast can be very busy but the restaurant is huge. Location is brilliant and you are within 10-15 minute walk of the main attractions.

Partner

8/10

Excellent

21 Jun 2025

JAROSLAW

There was no information before that this hotel is non human hotel, I need to call them to ask for check-in link as it was not send. Room was nice, clean and tidy - air condition was not working correctly - nice taka away breakfast type - simple but good. In general it was good time in this hotel.

Partner

10/10

Exceptional

20 May 2025

Christopher

The room was great. Beautiful, comfortable and quiet. Very clean with all the amenities could want. Water pressure was great. Area and restaurants very good. I would recommend and definitely stay again if in area again. Thank you!

Leisure Self

10/10

Exceptional

09 Nov 2024

Celeste

Hotel is convenient to all the popular sites. Room was spacious and comfortable.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Nigel

Extremely well located for getting around, seeing key sites.

Leisure Family

8/10

Excellent

26 Sep 2024

Madeleine

Great location in Berlin

Breakfast was disappointing. Too pricey for what was offered. Elevator stopped working on last day. Room was spacious and clean.

Friends_and_family Friends

8/10

Excellent

30 Aug 2024

Thomas

Nice hotel in a great location. Breakfast good. Service a bit mixed - some staff members very friendly, others less so. Bottle of water on arrival in the room but this wasn't replenished in the 3 days we were there... Overall we were happy and found it very easy to get to the major sites and attractions - there is a bus stop right outside the hotel, and the underground is just a 1-minute walk away. I would recommended the hotel for anyone who wants a comfortable, quiet base while exploring Berlin.

Leisure Partner

10/10

Exceptional

18 Aug 2024

Mathew

Great staff

Great value, cool decor, beautiful garden and superb location, but the aspect I want to focus on is the exceptional service and staff on duty on 16 and 17 August 2024.
1. Check in was busy and the staff were efficient, professional and friendly.
2. Our tv wasn’t working and within 5 minutes (truthfully!) some came up to sort it and replaced the remote batteries.
3. The breakfast selection is beautiful and because it is a large restaurant there were a lot of people. The staff (and manager in particular) were incredibly well organised and kept on smiling
4. Later in the day before we left for the airport we had some lovely cocktails in the bar and the bartender and manager were great fun and sorted out charging my phone.

Friends_and_family Family

6/10

Pleasant

12 Aug 2024

David

Decent location but poor experience

It’s a good location. The photos are quite misleading. The rooms are small and we kept bumping our heads on the towel rail. Several problems with our rooms i.e. bathroom door wouldn’t shut, taps were dripping and there was an awful smell of sewerage in each room. Admittedly we only reported this on the last night (but they didn’t offer to move us). The main reason we didn’t complain earlier is we were checked in late and had to meet friends, and on the second day there was a massive queue.

Breakfast was very good and the staff were generally very nice. The gym is TINY. It’s literally a running machine and exercise bike and a few light weights. The Spa didn’t open til 4pm.

The hotel is looking very tired. Scuff marks all over the halls. Bathrooms need upgrading. Only two small lifts for 15 floors. No views from our rooms.

The main bar was shut. The garden was nice. The hotel restaurant is Michelin Star but very expensive and no menu available until the day. The hotel overall lacked atmosphere.

Friends_and_family Family

6/10

Pleasant

11 Aug 2024

David

Decent location but poor experience

It’s a good location. The photos are quite misleading. The rooms are small and we kept bumping our heads on the towel rail. Several problems with our rooms i.e. bathroom door wouldn’t shut, taps were dripping and there was an awful smell of sewerage in each room. Admittedly we only reported this on the last night (but they didn’t offer to move us). The main reason we didn’t complain earlier is we were checked in late and had to meet friends, and on the second day there was a massive queue and someone also complaining.

Breakfast was very good and the staff were generally very nice. The gym is TINY. It’s literally a running machine and exercise bike and a few light weights. The Spa didn’t open til 4pm. Massage was 76 euros.

The hotel is looking very tired. Scuff marks all over the halls. Bathrooms need upgrading. Only two small lifts for 15 floors. No views from our rooms. But the real disappointment was the stench in both our rooms! The manager reluctantly and eventually gave us some compensation. But made us feel quite guilty for bringing it up late. It wasn’t our fault we were checked in late and there were constant queues at reception. Making our genuine complaint made us feel very upset due to the managers smug response. In fairness he did write a handwritten “apology” before we checked out.

The main bar was shut. The garden was nice. The hotel restaurant is Michelin Star and very expensive. The hotel overall lacked atmosphere.

Friends_and_family Family

10/10

Exceptional

10 Aug 2024

Diane

Great location on edge of Kreuzberg, easily walkable to Checkpoint Charlie and several museums. Museum island was a bit further but we walked there too. Brandenburg Gate and Holocaust installation were within 15 minutes walk, Hotel staff were great and our room had a separate bedroom and small
Kitchen. We didn’t have breakfast but it was hugely popular, Many options to eat from local Vietnamese to top rated restaurant next door - you must go there! Potsdamer Platz was 400 metres away with even more food an entertainment options, Fans in two rooms plus great aircon,

Partner

8/10

Excellent

09 Aug 2024

Laura

The room was comfortable. Nice Spa. 7 minutes walking from Potsdamer Platz

Leisure Partner

6/10

Pleasant

06 Aug 2024

Marco

Property was in a good location, rooms had some issues, said a mini fridge was in the room, but was removed from room, said they only give them to the suites, cleansliness of stairways were poor

Leisure Family

10/10

Exceptional

17 Jul 2024

Brent

Excellent overall

10/10

Exceptional

05 Jul 2024

celida

Beautiful and elegant hotel.

Leisure Family

8/10

Excellent

20 Jun 2024

Michael

Read my post

I really enjoyed the hotel and staff. My only complaint is that the hotel has elevator issues, as in not enough. I found myself using the stairs on more than one occasion. Other than that I’d highly recommend it.

Business

10/10

Exceptional

11 Jun 2024

Verified traveler

Excellent hotel location for getting around & sering main sights, helpful staff & nicely decorated with a bit of character .

Enjoyed having our breakfast outside in the quiet terrace garden. Good room with large shower. Great stay overall.

Partner

10/10

Exceptional

10 Jun 2024

Deborah A

Nice hotel

Very nice hotel. The room was spacious and had a sofa that turns into a bed. The staff was professional and helpful. There is a bar attached that serves breakfast. Also an upscale restaurant that is also next to the hotel but with a separate entrance.
It is a minute walk to the S and U-bahn stations and is also in the Mitte area so very convenient location.

Friends_and_family Family

6/10

Pleasant

21 May 2024

Emily

Stains on the furniture, staff seemed confused

10/10

Exceptional

16 May 2024

James

Outstanding hotel and room

The hotel is in an excellent location near to the Brandenburg gate and the remains of the Berlin wall. Our room was on the 11th floor of the hotel, with stunning panoramic views of the city. The hotel was able to honour my requests after I contacted them prior to my stay of a balcony and a room with a high floor.

The quality of the room itself was exceptional. It was very spacious and had a lounge area with seating and a table. It also had a kitchen, with a dishwasher, fridge freezer cooker and coffee machine. The gigantic bed was incredibly comfortable and the bathroom had a large walk in shower with a big sink. The only thing that let the room down was that we didn't receive housekeeping on the last day and there was a few small maintenance and cleanliness issues like scrapes on the walls, cobwebs in the corner of the lounge and the balcony needed cleaning. Reception was informed of these issues and apologised. They stated that they will endeavour to rectify these issues.

Overall, though an outstanding room, with amazing views in a great location. I wouldn't hesitate to go back.

Partner

10/10

Exceptional

02 Apr 2024

Mark

Lovely hotel. Room was clean and had a great set up. Lifts took a while but hey, holiday so no rush, right. Check in and out super easy and staff very friendly.

Leisure Family

6/10

Pleasant

06 Mar 2024

Jonathan

I was moved to another hotel , an ‘overbooking situation’ so never got to see it! It was probably and upgrade but 15 minutes in the other direction and a bit sterile by comparison. I liked the Precise Tale when I was in Berlin last year l, pity I didn’t see it this time…

Business Self

10/10

Exceptional

07 Feb 2024

nigel

Great place to stay !

Business

8/10

Excellent

24 Jan 2024

Aditya

.

Business Self

10/10

Exceptional

25 Oct 2023

Mariwan

Best

10/10

Exceptional

22 Oct 2023

A

Recommended

We stayed in Room 107. It was a big room, very clean and stylish. Nice big bathroom, big hot showers and fluffy towels. In a good location. Would have been nice to have a small wardrobe.
Staff were friendly.
Would recommend

Partner

10/10

Exceptional

06 Oct 2023

Makenna

Great rooms with fans which was much appreciated. Elevator took forever, that’s the only flaw. Had to lug my large suitcase down the stairs.

Leisure Family

8/10

Excellent

28 Sep 2023

Dylan

Property was modern and art deco themed. Hotel room had a lot of scuff marks, floor scratches, and water stains on the walls. Area around the hotel was wonderful and close to destinations. Staff were very helpful.

Leisure Partner

10/10

Exceptional

04 Jul 2023

Itay

Great Hotel!

We were upgraded to a suite which made our stay a dream!
The only issue is that the elevators are slow and crowded. But expect that we really enjoyed everything.

Friends_and_family Family

10/10

Exceptional

19 Apr 2023

Michael

Great place. Staff were attentive
.

Self

10/10

Exceptional

07 Mar 2023

Robert

Nice, clean hotel, spacious room and very friendly and helpful staff. Room was a bit cold, not sure if the heating does not work or I was doing something wrong. In the morning the cold water was not running.

Leisure Friends

10/10

Exceptional

11 Dec 2022

M

Elegant new hotel

This new hotel is fantastic. The rooms were elegantly furnished with lots of thoughtful touches such as bathrobes and slippers, and an amazingly comfortable bed. The shower was also powerful and hot - always a must in any stay. The breakfast was fresh and delicious and a special mention must go to the fresh bowl of hummus, which was out of this world!

There was only one small fly in the ointment and this was the wait for the two lifts, I gave up on the second attempt and used the stairs. Maybe they haven't quite got the programming right yet.

All in all would thoroughly recommend this hotel - it is only a 5 minute walk to Potsdamer Platz and the attractions of central Berlin.

Business

10/10

Exceptional

27 Nov 2022

Jody

Great location

Beautiful hotel- spacious apartments. The parking is across the street and is cash only so bring your euros. The front desk was super helpful and accommodating. Easy to walk to the sites.

Business Family

10/10

Exceptional

31 Aug 2022

Cara

Had a fabulous stay here! Super clean, modern rooms. The staff and front desk attendants were so friendly and welcoming, very helpful with our requests. Great location. Would definitely stay here again!

Friends_and_family Friends

10/10

Exceptional

26 Jul 2022

Lily

It's truly a beautiful hotel. We really enjoyed the atmosphere and location. Thank you to the helpful, friendly concierge stafff for your assistance!

Leisure Partner

10/10

Exceptional

26 Jun 2022

RUBEN

Absolutely Charming

An absolutely beautiful property and overall excellent service. This will definitely be my go to Hotel in Berlin. I can easily see this property charging twice as much in the future.

Friends_and_family Friends

10/10

Exceptional

13 Jun 2022

Albert

Perfectly located within walking distance from major site seeing locations, restaurants, and public transport.

Leisure Self

10/10

Exceptional

05 Jun 2026

Filip

Väldigt bra läge. Nyrenoverat och bra rymligt rum.