Name: Novotel Nice Centre
Address: Esplanade du Parvis de l'Europe, 8-10, Nice, 06300, FR

8/10

Excellent

25 Jul 2026

Karen

Hotel clean and modern. Great location with bus stop right outside and tram close by ensuring easy access to beach and shopping areas. Breakfast provided good options for all tastes

4/10

Poor

21 Jul 2026

Yngve

Some of the staff are not very friendly. Pool amenities are poorly maintained. Spacious and clean room. Overall below what you should reasonably expect from this brand.

Friends_and_family Family

4/10

Poor

18 Jul 2026

Jacob

What a Big Disappointment— this Novotel located in central Nice needs RENOVATION!!!

The entire facility looks really old with Old carpet with stains.
This place stinks— especially whenever I used faucet the sewage smell would come up from drain!

This location really changed my perception about consistency of quality of Novotel and will definitely hinder my decision on booking future stays at Novotel.

Though, There were a couple of benefits about this location. They had sparkling water dispenser on every floor—which was a pleasant surprise. Location of the place is convenient for public transportation.

Breakfast was mediocre though I think crowdedness made the experience worse. I would really like to recommend them to have option of pre-made hard boiled eggs. They have basket full of raw eggs and you have to boil your own. The concept is cute, however, the maximum capacity it can hold is 6 eggs and I am not going to stand there and wait 7 minutes for my eggs. Because once I walk away, my eggs disappear. Also, with the crowds, the machine gets overwhelmed. Please, have some pre boiled eggs on the side.
Staffs were willing to help but appeared to be understaffed or perhaps business of this location kept them too busy.

Sorry but, I do not recommend this place—it will ruin your NICE EXPERIENCE.
They should renovate just like Novotel by the airport—that one is newly renovated and very nice and clean.

Family_with_children

8/10

Excellent

15 Jul 2026

Kenneth

Noisy rooms..
Difficult with airconditioning

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Sachin

Great extended breakfast timings and accessibility to the tram/ train stations. Helpful staff. Room sizes and kid beds could be better.

Family_with_children

10/10

Exceptional

08 Jul 2026

Milene

Personnel très sympathique.

Piscine sur le toit très agréable.

Chambre confortable.

Nous avons passé un beau séjour.

10/10

Exceptional

30 Jun 2026

Haiyan

The front desk was very helpful with small favors. Love the sparkling water maker!

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Alexander

Very good breakfast. The pool had few sun beds and chairs.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Christer

Good hotel for the money if you don’t mind the 20 minute walk to the center of shops and restaurants. The staff was just excellent and very helpful. I will stay here again next time because I know what I will get .

Partner

8/10

Excellent

22 Jun 2026

Paul

Decent hotel in a convenient location and friendly and helpful staff

Business

10/10

Exceptional

17 Jun 2026

David

We stayed at Novotel Vieille Ville, Nice for two weeks, and were completely satisfied with the hotel.
All the staff, from Reception, Dining Room, and Bar were helpful, courteous and efficient.
Our room was cleaned daily to a high standard. It had good sound insulation, so we were not disturbed by other guests or outside noise. The drinking water dispenser situated near the lift was very helpful, as it provided guests with clean chilled water 24 hours per day.
The hotel is modern, well decorated, and has a welcoming atmosphere, whether you are arriving for the first time, or are returning from a day's outing.
The Breakfast room offers a good selection of food, which was adequate for us, but guests with bigger appetites may disagree. My recommendation here is for there to be proper cups for coffee, rather than the glass tankards, which seemed a little odd to have in a dining room.
Evening meals were served in the same area, and we dined there five or six times. The food was well cooked, but a bigger menu choice would have been appreciated.
The Swimming Pool appeared to be under-used with no staff in attendance, and so no refreshments were available.
The location is away from the city centre, which we thought might present a problem as some surrounding areas appeared dubious, but the proximity of Tram Line 2 at 300 metres away, and the numerous buses allayed our concerns.
Overall, a good hotel to which I would return
David, (England)

Partner

8/10

Excellent

10 Jun 2026

Gordon

On site restaurant was excellent,
some of best food we had in Nice. Rooftop pool was handy in hot weather and offered great view of city

Partner

10/10

Exceptional

05 Jun 2026

Stephanie

Good location, very close to the park and tram lines. Short walk to the old down and coastline. Rooms were nice and pool was good but unheated. Staff were okay, when we asked for help it took a while to get someone to assist us.

Friends

8/10

Excellent

01 Jun 2026

Harry

Clean room. Lovely size.
Staff helpful and friendly!
Good location and lime bikes useful outside for getting about.
Rooftop pool a bit disappointed that there wasn’t a bar up there and hardly any sunbeds. Only about 5-6 max. And they rock and back for. Could do with a bit of work on roof as the hotel next door had a fabulous rooftop so we went there for a drink instead.

Friends

8/10

Excellent

31 May 2026

Van Trung

Excellent location with lots of restaurants and cafes close by. A couple of minutes walk to port Lympia tram stop which takes you to Nice airport.
The room is spacious, the king size bed is very large and comfortable and the sofa bed is comfortable too. The room entrance is very dark which needs a light fitting.
The bathroom isn’t great though, the toilet wasn’t cleaned properly with urine stain underneath. Shower head is placed near the corner making it awkward to wash yourself.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Lily

Rooms were highly cleaned, staff were very welcoming and always happy to help.

Family

10/10

Exceptional

10 Apr 2026

Carlos

.

10/10

Exceptional

09 Apr 2026

Jaeook

Clean and good location

2/10

Poor

08 Apr 2026

Aasa

Poor service and standard. We were four but got two towels every day for a whole week, I had to go down to reception get the towels. Did not swap glasses daily. The so-called swimming pool is a joke.

10/10

Exceptional

08 Apr 2026

Natalia

Everyone we encountered was friendly and helpful. The hotel was clean and we loved the breakfasts!

Family_with_children

10/10

Exceptional

04 Apr 2026

gregory

Parfait

10/10

Exceptional

30 Mar 2026

Olivier

no breakfast

10/10

Exceptional

23 Mar 2026

Michele Anne

We stayed here my friend and I as we were going to watch a football match Nice v PSG
Great hotel great location great breakfast lovely staff

Friends

10/10

Exceptional

17 Mar 2026

Lynn

Had a lovely stay, Room was clean and facilities well maintained.

Friends

10/10

Exceptional

29 Dec 2025

Nitin

Easy check-in and check-out. Clean rooms, friendly staff and a location that’s easily accessible to key areas within Nice.

Leisure Family

10/10

Exceptional

28 Dec 2025

MARTINE

Nice

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Steven

A conveniently located hotel near the tram line but with some paperwork issues when seeking invoices / receipts for my stay.

Leisure Family

10/10

Exceptional

13 Nov 2025

pierre-michel

Chambre impeccable et accueil très professionnel.
Personnel très accueillant.
Resto très bon.
Merci à toute l’équipe pour la qualité de leur service.
Bravo !

Business

2/10

Poor

04 Nov 2025

Amzadur

The pool was closed, and despite the numerous emails welcoming us to the hotel, no one informed us. The bathroom smelt of sewers. The carpet was dirty and the hotel needs updating. We will not be staying here again.

Friends_and_family Family

6/10

Pleasant

30 Oct 2025

sarah

I choose this hotel due to the roof top pool for the kids to use in the evenings and when we arrived they advised it’s not currently open due to a technical fault. Apart from that, nice hotel, location and good food/ breakfast.

Leisure Family

8/10

Excellent

26 Oct 2025

Jasmine

Really appreciated the water fountains on each floor. Staff super friendly. Bar/restaurant lovely. Breakfast was ok, although could have had a couple more options on the cooked section. Shame that the pool was closed as we did not realise this prior to booking and we booked based on the pool.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Patrick El

I had a truly great experience with the staff — they are attentive, professional, and always ready to help with any issue. They make you feel completely comfortable in the property, just like being at home. Every single team member I interacted with was exceptional. I dealt with four or five people in total, including a wonderful front office manager who went above and beyond to resolve any concern and ensure my stay was perfect. I would definitely come back. Many thanks to the entire team!

Leisure Family

8/10

Excellent

07 Oct 2025

Ann

A bit more run down than on many previous visits and mattress very uncomfortable until we turned it over, but can’t complain otherwise.

Leisure Partner

8/10

Excellent

04 Oct 2025

liosha

An outdated but clean hotel with wonderful, friendly staff. Walking distance to everything you might want in Nice. The amenities (shower, bath, sinks) are old, and might back up a bit- but clean. If you're lucky, you might be able to grab a free parking spot in front of the hotel.

8/10

Excellent

26 Sep 2025

Raman

Great place

10/10

Exceptional

25 Sep 2025

Richard

Perfect for a visit to Nice if you are comfortable using public transport - which we were - as it is 5 minutes walking from a tram line.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Andre

Excellent service everything was perfect. The receptionist name Christin or Cristian he was amazing and lovely , took amazing care of us and helped us through everything thank u so much

8/10

Excellent

20 Sep 2025

petronella

Hotel is perfectly located to access Old Nice, the train station, bus stops, trams, etc to get to all surrounding areas. The staff were excellent but especially the bar/restaurant area. The main lobby, restaurant and outdoor areas including pool were well maintained, the hallways and rooms themselves were a bit older with stained carpets, thus my lower review for the facilities.

Leisure Family

6/10

Pleasant

17 Sep 2025

Carina

Average Hotel

The Rooms need an update
It smelled bad in the Room
Average breakfast
Friendly Staff

Friends_and_family Friends

4/10

Poor

16 Sep 2025

Mubarik

Probably best to stay elsewhere.

As an Accor member, i tend to use Novotel quite often as i travel plenty. This is the worst Novotel I've stayed in so far. The smell in the room and the corridoor is horrible and the old stained carpets will give an answer to that smell. I'm suprised as you tend to find Novotel have a quite uniform quality and feel you expect. The service was quite rigid also, small things like there not beinf a fresh bottle of hand wash from the previous guest and when I called to ask reception as we'd ran out they replied \"impossible\" to do and I could come down and ask??.. little things like this make you feel asking for anything is a chore. All round needs a face lift as that run down feel doesn't match the brand. The one thing I did find pleasent was the mattress which was really comfortable once you get past the issues.

Partner

10/10

Exceptional

10 Sep 2025

Sara

Well located and perfect for kids

Leisure Family

10/10

Exceptional

07 Sep 2025

Ravikanth

We loved it

2/10

Poor

04 Sep 2025

Kulvinder

The hotel room was super dirty and smelled. The pipes in the bathroom were leaking as well.

4/10

Poor

01 Sep 2025

R C

Dated room, stained carpet, \"quality manager\" indifferent

Partner

8/10

Excellent

31 Aug 2025

Shahryar

Hotel was very clean. Staff was nice and breakfast is OK

6/10

Pleasant

29 Aug 2025

helen

Rather pricey for what you get. Some reception staff appear stressed at simple requests huffing and eye rolling.
Breakfast very basic including mouldy oranges.
The people cleaning the rooms though excellent work very friendly as are the bar staff.

Leisure Family

6/10

Pleasant

29 Aug 2025

Belinda

Property is in a good location and can walk to most places, Old Town and Museums in 25-30 minutes.
Positives- restaurant very good quality food. Tried it for dinner one evening and paid similar amount we’d pay for a meal elsewhere. Breakfast was also good value with lots of choice, something for everyone including health conscious travellers. So if you like getting up for breakfast, I’d recommend paying for this with your booking which works out cheaper. We paid €21 each on the day.
Rooftop terrace with swimming pool was a nice feature. Drinks served there at set times but we didn’t use this.
The door lock of one of our rooms was faulty, the key fob would not work but this was quickly rectified by the staff and engineer. The property needs a bit of updating. Carpets in our room were marked and need replacing. Our sons’ bathroom screen wasn’t fully functional ie couldn’t be kept open or ajar. Basin drain smelled a bit. The gym was poorly equipped so some disappointment there.
Overall an ok hotel, I’d rate it as a 3 star hotel. Ok stay, nothing special or amazing.
A small Lidl was nearby for snacks and pastries (includes a bakery).

Leisure

6/10

Pleasant

29 Aug 2025

Ashish

Do not get confused with the name says centre, this hotel is not even near central Nice or beach. We had to take taxi or walk every morning and evening to go to somewhere we can have food/drinks or site seeing. Hotel is just cheap nothing else.

Leisure Family_with_children

2/10

Poor

28 Aug 2025

Tom

I am writing to formally express my disappointment regarding my recent stay at Novotel Nice Centre. Unfortunately, the experience did not meet the standards expected from your brand, and I am requesting a refund due to the following issues:
•Uncomfortable beds that made it very difficult to rest. We had to ask that the spare bed be made up because we couldn’t sleep in the proper bed and in fact this was worst !
•Broken shower and screen, which caused inconvenience during my stay. And water to poor onto the floor which we had to keep mopping up.
•Hotel pool out of service, with no prior notice given. The only reason we booked the hotel was because of the rooftop pool.
•Unclean areas, including visibly dirty spaces around the hotel.
•Lift service extremely poor, with waiting times of up to 20 minutes.
•Very poor-quality breakfast, far below expectations for a Novotel hotel.
•Broken public toilets, which were unacceptable in terms of hygiene and comfort.

These issues severely impacted my stay and made the experience unpleasant and frustrating. I trusted Novotel’s reputation for quality and service, but what I encountered fell far short of that standard.

Given the number and seriousness of these problems, I believe a full refund is a fair resolution. I kindly ask that you process this refund at your earliest convenience and confirm once it has been actioned.

I hope this matter can be resolved swiftly and amicably. Thank you for your attention.

Partner

10/10

Exceptional

26 Aug 2025

Francesca

Nice hotel in Nice!

Really nice hotel although does have a corporate feel. The location is good as you can walk into the centre of Nice really easily.

Partner

6/10

Pleasant

14 Aug 2025

Jordan

50/50

Bon dans l’ensemble , mais la piscine n’est malheureusement pas se dont je m’attendais , l’espace est trop petit , beaucoup trop familiale , donc impossible de même se baigner dans la piscine ,
Un regret immense étant donné que je réserve cet hôtel pour cela ,
Et une petite déception pour le petit déjeuner 22€ pour avoir des œufs brouillés immangeable et du jus d’orange en boîte de chez carrefour c’est un peu chère surtout que c’est quand même deux éléments important dans un petit déjeuner ,

Dîner :
L’entrecôte était très bonne et les frites également ,
Et l’extérieur agréable ,

Self

10/10

Exceptional

14 Aug 2025

David

Good location

10/10

Exceptional

14 Aug 2025

Wafa

L'endroit est très propre et facile d'accès et communication respectueuse !

Leisure Partner

8/10

Excellent

11 Aug 2025

Colin

Good efficient reception. Hotel is well situated and value for money.
The room was a good size but there was an unpleasant smell coming from the sink and shower. Might be the drains.
Food was good although a bit expensive. Overall a good, convenient place to stay.

Leisure Family

10/10

Exceptional

11 Aug 2025

valentina

Rooftop pool was great! Excellent location!

10/10

Exceptional

09 Aug 2025

Ardeshir

Great breakfast

Leisure Family

10/10

Exceptional

03 Aug 2025

Matt

Very helpful and friendly staff. Great location…a 2 minute walk to the tram stop
.
Nice pool. Rooms had double windows and were silent.

8/10

Excellent

31 Jul 2025

Khitam

No free parking.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Rami

Great Hotel with so many amenities, we found the Gym and the pool a great additions,my kids spent lovely time there. Also the Tea time in the lobby and The massage (free) were good too. We will definitely comes back

Leisure Family_with_children

8/10

Excellent

24 Jul 2025

Sandra

The service was amazing. The bathroom in the hotel room smelt like urine.

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

Verified traveler

Good location. More 3* than 4*

Staff were pleasant enough; mostly…. However. Cleanliness in the rooms & bathroom could be improved. The pool bar wasn’t open during the day and when it was, past 3pm, the drinks menu was limited. Our flight wasn’t till later that evening and like many other hotels I’ve stayed in, including 3* hotels, there were no shower facilities to freshen up before the flight. I’d have happily paid a small fee for the privilege but this wasn’t even an option. More 3* than 4* sadly. The location was useful for old town visiting.

Friends_and_family Friends

8/10

Excellent

15 Jul 2025

Lisa

Room was pretty good except that the bathroom light had a strobe effect. We reported this to the staff when we checked out. More towels in the room would be appreciated. Otherwise, room was okay.

6/10

Pleasant

07 Jul 2025

Verified traveler

Just ok

Our stay was just ok, wouldn’t rush back to this hotel. The reception staff seemed constantly stressed and bickering either with each other or having guests complain to them. Hotel and rooms were very clean, although the first morning our cleanser literally threw our duvet over, no clean coffee cups or glasses, no bins emptied ect, however the cleaner for the following 3 mornings did a fantastic job.
Breakfast was the same every morning not a huge selection but enough, no toaster tho.
The pool on the 7th floor was why we booked this hotel, they could do with more loungers and normal ones that you can relax on and not rock back and foe everytime you moved, They looked like they had a pool bar but it was never opened so you have to go to the first floor restaurant to get a drink, would have been nice to also have some music playing also.

Friends_and_family Family

8/10

Excellent

05 Jul 2025

Tim

Staff was nice and helpful. Breakfast ok. A few fun restaurants within walking distance.

Leisure

10/10

Exceptional

04 Jul 2025

Malcolm

The property is centrally located, is reasonably well maintained and a good value

Leisure Self

10/10

Exceptional

02 Jul 2025

Caroline

The staff were very friendly and the rooms were comfortable and clean.

Leisure Family

10/10

Exceptional

17 Jun 2025

Krizia

This is an excellent hotel, and would stay here again. I would also look for other Novotel hotels to stay at because I enjoyed this stay.

Leisure Partner

8/10

Excellent

04 Jun 2025

Oskar

Nix hotel

+
Good service. Nice rooms (except the carpet). Nice pool-area. Terrific breakfast.

-
Check in-Time
The birds in the outside breakfast area.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Sarah

Staff (all staff), where warm and welcoming. All areas were clean, the restaurant/bar was very relaxed and pleasant, with lovely decor. The full hotel was overall fantastic. Our room perhaps was however a little dated in its look compared to other Novotels I've been to.

Leisure Family_with_children

6/10

Pleasant

01 Jun 2025

Anna Sofie

Bad smell in the room

Friends_and_family Friends

10/10

Exceptional

04 May 2025

Carlos

Great service, great staff

Partner

8/10

Excellent

24 Apr 2025

Verified traveler

Good location, but a rooms are a little tired.

Good location: close to Pl Garibaldi and so to old town (15-20 mins). The rooms are quite tired, and we were surprised to find that the hairdryer was the old-fashioned useless type, not commonly seen since 20 years or so! But otherwise the hotel was good.
I had to change my booking and the hotel - Louis - were super helpful, so I'm very grateful for that.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Martin Van Der

Definitely deserves .lre

2/10

Poor

24 Nov 2024

Ricardo

Bathroom seems like from the 1800, no shower separation in bathroom very strange! Breakfast pretty bad, and it is an additional.
Would not recommend

Leisure Family

6/10

Pleasant

03 Nov 2024

fabienne

Peu mieux faire au niveau du confort et accueil

hôtel pas facile d'accès. Pas de parking. Restaurant trop d'attente mais la viande excellente. Chambre spacieuse mais écran de télé pas génial .pas d'appareil café mais une bouilloire et sorti de chambre à 11h.Manque de chaleur humaine sauf le chef du bar.

Self

10/10

Exceptional

30 Oct 2024

Jonathan

Good value and very convenient for walking into the Vieux Ville. Room was clean and the small swimming pool on the roof was a bonus. Breakfast was amazing and the restaurant and staff were all friendly and helpful.

Leisure Family

10/10

Exceptional

28 Oct 2024

Ben

Really nice hotel, thought the superior room was small. We would have struggled to fit 4 of us into a normal room

Leisure Family

10/10

Exceptional

26 Oct 2024

Della

Nice hotel

Leisure Family

10/10

Exceptional

04 Oct 2024

Hamish

Greatvlication for the train, trams and busses. Rooms big and confortable. Breakfast great. Dinner was also tasty. Pool quiet but great to chill.

Partner

6/10

Pleasant

01 Oct 2024

Carlos

The first night was not pleasant at all. The room was definitely not what we saw when I booked the hotel. Room was very old, carpet was dirty, and boogers were in the walls. I called the receptionist and the receptionist was really nice, I don’t remember his name, he helped us change room, the other room was better. But still carpets were very very dirty. AC was good. Parking was easy- there’s a garage in front- pay 20 per night or 65 per 5 nights. Area around the hotels was not the best, we had to use the car or uber to get to the old town. First night we walked to the old town, when we were coming back we saw a guy with a gun walking around, we felt unsafe, area full of homeless and people fighting in the streets- area was not good. The receptionist was nice but I would not stay here again. We have used this chain of hotels before and was never disappointed like in this one.

Friends_and_family Family

6/10

Pleasant

29 Sep 2024

Anthony

Pool was ice cold and impossible to swim in.

Leisure Self

8/10

Excellent

16 Sep 2024

Peng

so far so good

2/10

Poor

05 Sep 2024

AS. CHILDREN FOREVER ADIN

Never comeback

The staff is unprofessional, unkind, raised logistics claims that they were too lazy to resolve, although they were actually their duties, rude attitude, poor quality room service and brackfast, bad smell in the bathroom, old batteries and used in the bathroom, the elevator gets stuck with tourists inside, insufficient cards for the room and they asked us to pay for the second card, then they changed their minds and gave it to us for free.

Friends_and_family Friends

8/10

Excellent

29 Aug 2024

Arunkumar

Average

Leisure Family

4/10

Poor

26 Aug 2024

MANIKA

The hotel is far from beach, resturants and not the best when it comes to room service. The layout of the room was bizarre.

Leisure Family_with_children

8/10

Excellent

11 Aug 2024

Harry

Would recommend the hotel. Polite and helpful staff. Concierge service for our baggage when we arrived early and needed somewhere to store them before our evening flight. Good views from the rooftop pool. One star off as the refreshment stand at the pool wasn’t open. Ten mins walk to the old town or 2 stops on the tram which is only 100m away.

Leisure Family

6/10

Pleasant

10 Aug 2024

Martine

Great employees, good location…terrible room comfo

Great employees, good location…terrible room comfort. It was over 30 degrees Celsius and very very humid in the room. All of our clothes felt wet, we could not clean and dry anything in the room.

We were told that this is normal for Nice.

Friends_and_family Family

2/10

Poor

16 Jul 2024

Verified traveler

Really dated & needs a reno badly! Dirty carpets & room smelled like sewage.

Friends_and_family Family

8/10

Excellent

30 Jun 2024

Robert

Nice hotel not really in Vieux Port of Nice but still a good location. Some staff were excellent and some were awful so some inconsistency there. Room was very tight for four and despite European hotels often being like that, I expected a bit more space since I booked a superior room. Overall a good stay.

Leisure Family

8/10

Excellent

26 Jun 2024

nasim

Staff were mostly nice and helpful! Specially the front desk staff were quite friendly. The pool is not really that usable as its not warm water and during our stay the water was cold and it’s like a small house pool!
The room closet smelled like vinegar for some reason and most of my clothes were smelly after few days in the closet. The room was spacious and comfortable apart from the vinegar smell everything else was good. Btw, they won’t provide wine glasses or cutlery or dishes for the room just two coffee mugs and two paper cup.

Leisure Partner

4/10

Poor

24 Jun 2024

GHOSSOUB

No parking on premises room wasn’t clean. Buffet for breakfast is good

Leisure Family

8/10

Excellent

24 Jun 2024

James

Hotel itself is nice, not in the best area though. Surrounded by busy roads. Facilities ok. Staff excellent, super professional and friendly.

Leisure Self

8/10

Excellent

03 Jun 2024

Lucy

I enjoyed staying here. Cleaners daily, staff friendly . Breakfast kind of basic just a pot of scrambled eggs and bacon. No other hot food. Would have been nice to have a poached egg. Apart from that I cannot complain. I would stay again for sure.

8/10

Excellent

20 May 2024

Gabi

We stayed here for the start of our honeymoon. When we checked into our room it was ok. Not updated - very basic. AC worked, hot water worked. The only soap they provide in the shower is body gel and shampoo. Bring your own bar of soap and conditioner. I actually asked them for a bar of soap and they gave it to me. You do need to know France and French a bit to stay here. There is a bit of a language barrier. Reception was as helpful as they could be. They answered our questions to the best of their ability which was sometimes not good enough. For example we asked them if there were any restricted zones for driving like something you would need a pass on your car for. We rented a car so we needed to know this. They said no restrictions all good but then while we were driving Waze said you are entering a restricted zone which you can be fined for if you do not have a pass. We were angry that the reception staff and car rental service we used did not inform us about this. Not enough chairs or lounge chairs on the rooftop where the pool is. You kinda have to fight for a spot. There is a cafe/restaurant downstairs which is very good and they have a cute outdoor area where you can sit. You can park across the street in the parking garage in a designated spot for Novotel guests. But it costs 25 euro a day. This hotel location is amazing for going to the Old Town of Nice. Very central location where you can easily drive to anything. I would stay here again.

Leisure Partner

10/10

Exceptional

01 May 2024

Dagmara

Really lovely stay, about 20-25 min to the sea

Leisure Partner

10/10

Exceptional

08 Apr 2024

Franck

Great location, great service

Great location very easy access to the town centre. Tram line next to the hotel, however, we walk 30 minutes to the beach front. Staff is very friendly, professional and helpful.

Friends_and_family Family

8/10

Excellent

06 Mar 2024

HAYDER

Good hotel

10/10

Exceptional

15 Jan 2024

OUMAR

Nice hotel

Amazing stay, the hotel is really nicely located. The staff is very friendly and frankly it is a good looking, new hotel. Very comfy, new to the tram and nice selection of food

Friends_and_family Family

10/10

Exceptional

30 Dec 2023

Ward

Great family stay not far from the old town.

Great hotel, very friendly staff, nice beds. Location is good, the local area is being developed to have a tree lined walkway to the old town, when this is finished the location will be perfect. Location is close to tram lines into the old town.
Good breakfast, well worth the money.

Friends_and_family Family

4/10

Poor

05 Oct 2023

Vijay

Staff at Novotel was very good and very helpful. Room assigned to us at a cost of 200 dollars per night, had leak from bathroom ceiling and floor was all wet. Reception desk did assign a different room and we had to move our stuff. Bathroom too small. Not happy. Novotel in Warsaw was 10x better and less expensive.

Leisure Family