Star

France , Nice
NICE, Rue Biscarra, 14
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100 reviews shown

8/10

Excellent

13 May 2026

Vivian

The room was good. The only complaint I have was the knats in the bathroom. And spider in the tub.

Friends_and_family Family

4/10

Poor

13 May 2026

Monique

Umm, not what I expected. Resort is a bit of a stretch. Room was VERY outdated and small. My daughter enjoyed thebpool and the staff were okay. Likely would not stay here again

Family_with_children

10/10

Exceptional

10 May 2026

Marisol

Our stay was amazing the resort is a beautiful place to stay

Partner

10/10

Exceptional

10 May 2026

brisa

Everything was great..the hot was very good for the sore bones .I do have to mantion that our shower in the master room had a hole from water spraying on it coming from the shower head.

Family_with_children

10/10

Exceptional

10 May 2026

kazeiyi

Everything was great besides checking out. Honestly checking procedures should be told when we check in so a lot can be avoided. I tried calling front desk a million one times and was put on hold just as much. It was getting very frustrating especially since check out was nearing , all I wanted to know what had to be done for check out. And then I did not want to leave the room , go all the way to front desk since my building was all the way in the back, to have to come back to do whatever it was they required . It was very much a hassle and very frustrating. About 10 mins before I had to check out they finally responded. So we had to rush to gather all the trash and throw all the dishes in the washer

Family_with_children

10/10

Exceptional

06 May 2026

Jonathan

Great service

Partner

6/10

Pleasant

05 May 2026

Laurie J

Double charged for the Deposit of $200
Then finally deposited one hold then took it back. Now waiting on the second reversal deposit. Not happy that this happened.
Other than that we had a nice stay. We had two adjoining rooms both very nice.
Noisy on the one side guest above partied most of the night were very loud above us. Plus they took their party to the balcony. Chairs moving around loudly.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Jean

I have always stayed here for years. Ive kept coming back because of the amenities, the pool, and the rooms. However, the room this time was upsetting. The floor was was dirty and dusty and the room had several flies flying around with one stuck dead on a tissue box. The rooms door needed adjustment as it will sound everytime the air shut off and on due to the pressure causing me to wake up several times overnight. Lastly, the pump from the toilet needs a replacement. Water running all night nonstop. I had to get up and shut off the water valve and turn it back on in the morning. Sad!

Friends_and_family Family

6/10

Pleasant

03 May 2026

Sandra

Staff at check-in, was very unpleasant.

Friends_and_family Family

2/10

Poor

01 May 2026

Mindy

Rented a three bedroom and was placed in a room with one bedroom and a living room and then outside our room was a short hallway with another door with another room that had two other bedrooms without living room. Who in the world would think that its okay to have your children in a whole seperate sleeping area? I would absolutley never recommend this place.

10/10

Exceptional

01 May 2026

Nick

Clean rooms, friendly staff, great music at the pool. Hot tub not so much on it always full never much room and water level was way low this time. Other then that amazing stay we love it there.

Family_with_children

10/10

Exceptional

01 May 2026

Karen

Yup

10/10

Exceptional

28 Apr 2026

Cynthia Marie Millán

The only thing is the bed is super hard. But other than that, we celebrate our anniversary there every years

Partner

8/10

Excellent

27 Apr 2026

LATOYA

The staff at check-in was very nice and polite. We stayed just one night, but worth it

Partner

10/10

Exceptional

27 Apr 2026

Constance

From check-in process until check out was great . Our room was spacious and comfortable and had all the appliances we needed . We enjoyed the jetted tub and the pool area and bar was great !! Amazing stay will come back again

Partner

2/10

Poor

25 Apr 2026

Joi

The shower was dirty. There was hair and visible dirt in the shower. The hot tub was dirty I got in at 1 am, so I didn’t even call the front desk I just went out and bout cleaning supplies. Also we had 2 huge lizards in our room. The furniture is so nasty I didn’t want to sit on it. The bed smelled like a person had been in it already. My check-in process was easy, but not so friendly. I was looking to extend my stay for one more night, and I was told to go online to book. Staff just wasn’t as friendly as I expected.

Partner

10/10

Exceptional

25 Apr 2026

Mariangely

Espacious and beautiful place.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Victor

Everything was good only complain is no toothpaste other than that will deff be staying again

Partner

6/10

Pleasant

24 Apr 2026

Stephanie

The resort was very pretty and the room was clean my only complaint is the bed. I booked a mini suite and upon check in was told I was being moved to a room w one bed to better accommodate us since it was only one night. The bed was a full size bed and I’m 7 months pregnant and sharing w my husband. I was hard as bricks and super uncomfortable. I didn’t sleep all night. The room was hot as well. Lovely place aesthetically but I would not stat again.

Partner

10/10

Exceptional

23 Apr 2026

Robert

Absolutely great experience no complaints

Self

8/10

Excellent

22 Apr 2026

Cynthia

Short stay so didn’t get to take advantage of the amenities

10/10

Exceptional

22 Apr 2026

Tamara

We were honeymooners going here for the first time. We didn’t know anything about it in advance when we walked in to our hotel room. We were so surprised at how space it was and clean and gorgeous. We ended up booking an extra day now just to quickly get through the parts that were a little troubling the jets in the hot tub outside weren’t fully functional the jets in our Jacuzzi in our bedroom. we’re not fully functional and a couple of the fountains walking in were also on the fritz. Did it ruin our good time absolutely not the room we got was in the 14 building on the second floor highly recommend it as you get a good view of the pond below with alligators turtle and fish. You also see the Poulin can hear the lively action at the bar now if you are going to be there for a quiet time I would not recommend getting something near the bar as the music did resonate through the properties. I don’t think it would be a huge issue. The other thing to be known is that there are no elevators so you do have to carry your bags we didn’t know that going in a big, but for people that may have mobility things in the way it might not work for you. We had such a great time. Anything I’ve mentioned that might seem negative was far out weed by the experience we had the staff at the front desk was awesome and the pool was beautiful. We couldn’t believe the large game room they had and the outdoor area as well with cornhole and life-size chess. The best thing of all was the affordability. go!

Partner

10/10

Exceptional

22 Apr 2026

Carrie

Staff was very friendly and helpful. Entire property was clean and well maintained. Starter packet in the rooms is a plus. Nice having essentials there when you arrive. Only negative I saw was the automatic adding of service fees/gratuity to bar and restaurant purchases.

Family_with_children

10/10

Exceptional

20 Apr 2026

Divinity

Property is nice as always, check-in staff definitely could use some customer service skills a little more friendly overall I enjoyed my stay

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Sailesh

If you had trouble with stairs, ask fir first floor room .
Everything you need is there .

Family

10/10

Exceptional

19 Apr 2026

Kimberly

Amazing place!

2/10

Poor

19 Apr 2026

Dawn Marie

Snakes on property right outside our room , it was it a good stay one shampoo one conditioner I had to get my own I stayed for eight days I will not be going back I spent over 3000 on this trip

Partner

10/10

Exceptional

19 Apr 2026

Angela

We had the best. The unit was very cleaned smelled fresh when we opened the door. Star Island Resort is a definite Do Again. We all Loved our time at Star Island

Thank you for a wonderful relaxing weekend getaway for my sons 18th birthday

10/10

Exceptional

18 Apr 2026

Allan

Clean, presentable, amazing price

Family_with_children

4/10

Poor

18 Apr 2026

Victor arturo

Clean room, but musty odor. AC set a 72 auto, short cycle and not cool enough to slee. Uncomfortable beds. Deli breakfast poor quality and overpriced. Otherwise great amenities for kids and family. Local resident stayed over a night for my kid tennis tournament!

Family_with_children

10/10

Exceptional

17 Apr 2026

Nara

bar was not well stocked but drinks were great. hot tubr are not well heated. but on hot days its not a worry you have to fangle the handle for hot water or turnheat in room for hot water to kick in. other that i had a great time here the food or burgers are so good here at the market and everything is reasonable priced should have more bar and restraunts here at this resort.

Friends

10/10

Exceptional

13 Apr 2026

Cheryl

Could not access the hot tub as kids were using it as a small pool. A second hot tub might help.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Diany

Everything was perfect like always.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Yaima

It very good

10/10

Exceptional

11 Apr 2026

Nakeya

Very nice

10/10

Exceptional

07 Apr 2026

Kimberly

Everything is nearby

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Inmarie

Great spacious rooms- loved the pool area and the food was great too!!! Really close to everything. It’s a bit outdated but perfect for families and large group. Everything was clean our only issue was not having blankets or pillows for the pull out couch. Also, parking wasn’t great, hard to park far from my room.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Whitney

After I checked in, I was immediately roped into trying out one of those timeshare seminars where you sit for two hours during a sales page, then after I was firm on that booking set appointment. I went to my room to see a slightly dusty and completely outdated room set up, furniture, everything. Just expected more from the resort charging $300 a night.

Self

8/10

Excellent

03 Apr 2026

Deborah

Expedia, says this property, has 3 bedroom villas, they are not 3 BEDROOMS, they are 3BEDS, not 3 separate rooms. Was a great property!

Family_with_children

4/10

Poor

02 Apr 2026

Amer

Outdated rooms and no elevator. When checking in there was no description of amenities or locations of said amenities. Difficulties finding our room. Absolutely no parking. Would not stay here again

Family_with_children

8/10

Excellent

01 Apr 2026

misrak

The rooms are big and clean

Family_with_children

6/10

Pleasant

01 Apr 2026

Andres

The property was nice, but the front desk staff were not the most friendly or welcoming bunch. They made us feel like it was an imposition to them when we needed anything, either in person or over the phone. For example, we booked adjoining rooms for seven (7) adults under a single reservation. After making the reservation, we needed to inform them that two of us would be arriving ahead of the rest of the group. They initially said, NO, and offered no solutions, and were very dismissive and unhelpful. We had to elevate to Expedia, and even with them, they had us call back the next day to speak to the general manager because they would not simply accept Expedia or us making notes of the names of the guests staying in the room. We ended up having to update the whole reservation under the name of the person in our party who was arriving first. Dealing with the front desk in person was not much better at all. No smiles, no apparent desire to be friendly or make the guest feel like a priority - instead, always making us feel as if we were afterthoughts.

If you can get past that, then on a positive note, the property has a very nice pool and tennis area with a nice bar and great atmosphere. They even had live music on the nights we were there. It also has a very nice convenience store on the premises. The staff in this convenience store was very friendly and helpful, and the store offers lots of great options like coffees and sandwiches, etc..

Family

10/10

Exceptional

30 Mar 2026

Cathy

Kna

Partner

10/10

Exceptional

29 Mar 2026

MIRANDA

The room was great for the price and the cleanliness of the room was decent. My only complaint would be the floors weren't as clean as they could have been. Aside from that everything was awesome. The fully stocked kitchen was very nice to have. The staff is great and very responsive. Amenities were nice as well. Would definitely stay here again without hesitation!

Partner

10/10

Exceptional

29 Mar 2026

Kristie

The check in attendant was sorta rude, but the Manager Chris was EXCELLENT and very attentive to my needs regarding the lack of internet service connection I was having. Within minutes he contacted the company to resolve the problem.
The room was clean and food at the restaurant was DELICIOUS.

Business Friends

10/10

Exceptional

28 Mar 2026

Edward

The Hotel was very nice the pools were great

Friends

6/10

Pleasant

28 Mar 2026

Darren

Had hair in one of the bathtubes like it hasn't been clean from previous use and had soap coming out and dripping on the floors at night near the kitchen area

Family_with_children

6/10

Pleasant

27 Mar 2026

cynthia

I’ve stayed at this resort many times and have always been happy. However my last stay was a little disappointing. The room I as given did not have an elevator and I had friends in town with a disability ( which made it hard for my guest). We were not able to get a different room.

10/10

Exceptional

27 Mar 2026

Cassie

Older hotel but great for families. We usually stay with our friends in their two kids. It works out really well and super close to the parks.

6/10

Pleasant

27 Mar 2026

Ariana

N/a

Family_with_children

6/10

Pleasant

27 Mar 2026

Michelle

Beautiful property. Security screens anyone entering the premises so it feels very safe inside. We had a super frustrating experience with our room unfortunately. The room above us leaked through our ceiling and it started peeling all over the floor. We literally had to talk to the front desk every single day we were there to get maintenance to come twice, to find us a new room at maintenance’s request so they could fix the leak, to fix our key cards because they didn’t get set up right when we moved rooms. And just attitude from the phone operator any time we called like it was our fault this happened. We were offered a $25 bar credit for our troubles, only after we asked for some kind of compensation - which doesn’t really make up for the amount of time spent calling them, moving rooms, etc. they also offered us late checkout but then never updated our key cards so we got locked out and had to call security to get back in. Just not a fun time there, which is sad because it really could be a neat place.

Partner

10/10

Exceptional

26 Mar 2026

Andrea

Absolutely love the resort

Partner

2/10

Poor

25 Mar 2026

Ashley

Looks NOTHING like the picture

10/10

Exceptional

25 Mar 2026

Radames

Everything was excellent

Partner

4/10

Poor

21 Mar 2026

Tyler

The staff was pushy to get people to sign up to timeshare stuff. Our room was very subpar and small. The ac wouldn’t go past 72 f and our sofa bed was broken. We also had a pack and play that was broken

Family_with_children

6/10

Pleasant

21 Mar 2026

Jessica

You do not get clean towels everyday it’s an extra fee.

Family_with_children

10/10

Exceptional

20 Mar 2026

Angel

Comfortable

10/10

Exceptional

19 Mar 2026

Elishia

The rooms are very clean, staff helpful and friendly and a lot to do with the family. Highly recommended!!!!

Partner

6/10

Pleasant

19 Mar 2026

Brenda

Room was a bit outdated. The bathtub was very deep and hard to get into it. Most staff were very friendly but the bingo lady was rude. I didnt like the fact that there was an extra 200.00 charge when i got there that they didnt tell me about when booking. Also had to pay 15.00 a day just to have them empty trash a bring clean towels. A lot of hidden charges.

Partner

10/10

Exceptional

19 Mar 2026

Diana

WE LIKE IT ALOT

Friends

4/10

Poor

17 Mar 2026

TERESA M

The floors in our unit 2255 were dirty. The bottoms of our feet and socks were black. There was a kids tooth on floor under dining room table. Bath in master was dirty had hair and dirt in it. We had to clean it before using. We had to wash pan and dishes before using as they were greasy. 2 of 3 beds were hard like laying on the floor. We have stayed at star island many times, however we will be looking else where from now on.

Friends_and_family Friends

10/10

Exceptional

17 Mar 2026

Hunter

Great experience! Will definitely be returning.

Partner

8/10

Excellent

17 Mar 2026

Marjorie

Room was clean, staff was cordial. Would stay again.

Partner

10/10

Exceptional

15 Mar 2026

Katia

Clean , friendly staff just they need litte upgrape on sheets on towels on rooms and pool they running very old

Family_with_children

6/10

Pleasant

14 Mar 2026

Melissa

Jacuzzi in the room was disgusting

6/10

Pleasant

14 Mar 2026

Samantha

The pool and gym were great. The jacuzzi tub and shower were not clean and the water pressure was very weak. Hot water did not even last long enough to fill the tub. Fixtures are outdated. But it was a nice stay and there's a washer and dryer in the room which was convenient. It was ok for the price but could use some updates.

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

Linda

I noticed star island is looking a little run down. I understand wyndham pulled out of star island now. Are you guys folding? Your not putting money into the place. Played bingo and the poor lady had to run the whole thing herself. Collect monies and call. Totally ridiculous! Not sure I would want to come back.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Isis

I wasn’t able to attend the pool due to rain but overall it was a great experience
We will definitely stay again

Partner

8/10

Excellent

09 Mar 2026

Vannyda

My husband and I greatly enjoyed our stay. The resort is beautiful and we paid a decent average price considering how big it is. The view from our room was amazing, we woke up everyday with bright sunny mornings. The room was pretty clean which I was surprised, because I saw some reviews mentioning how the rooms weren’t clean. The staff is also very friendly. We enjoyed our stay and have great memories of this place now. We didn’t have time to go to the pool or spa since we only stayed for 4 days and only went to the Disney parks. I did see a lot of people enjoying it and definitely enjoying the bar too. This resort seems good for big families too. The location is also perfect if you’re planning to go to the Disney parks. There are many options of attractions not too far from the hotel. Maybe only about 10-30min to each attractions.

Partner

8/10

Excellent

09 Mar 2026

Sheryl

The room was clean, very dated, but spacious. We played the golf course with the larger size ball and putter, the course was loaded with leaves and it was hard to get the balls to move through.

Family

2/10

Poor

08 Mar 2026

TANIA

Door has problem card keys doesn’t work I spent 1 hour back and forth to the customer service desk and no one were open to help

Self

4/10

Poor

06 Mar 2026

Charles

They gave me the wrong room that I booked
The toilet kept getting stopped up

Family_with_children

8/10

Excellent

05 Mar 2026

Karen

The pool area was great! Bartenders were great! The food at the market was very good! Rooms are dated but they are clean!

Partner

10/10

Exceptional

05 Mar 2026

Jessica A

The spa was great. Staff was great. Thr only yhing i would suggest is cleaning the floors better in the rooms. Other than that it was perfect.

Family_with_children

10/10

Exceptional

02 Mar 2026

Tina

Clean and great staff quite and beautiful scenery

Partner

8/10

Excellent

01 Mar 2026

Sasidhar

It was all good except the fact that it didn’t have elevators. We were there for 3 nights and attending a wedding near by and had big suitcases and had to carry them to 3rd floor. Had I known there are no elevators, I would have asked for low floors

Family_with_children

10/10

Exceptional

01 Mar 2026

manisha

Room was amazing

10/10

Exceptional

28 Feb 2026

Mike

Room was very nice and the staff was great

10/10

Exceptional

28 Feb 2026

Morgan

Very nice & exclusive

Partner

8/10

Excellent

25 Feb 2026

Frank

Timeshare sales pitch was off putting, to say it nice.

Self

2/10

Poor

24 Feb 2026

Kim

The towels appeared to have already been used and the rooms were not clean, including the bathrooms, showers, The blow dryer actually blew up while being used, and the shower rack was not securely attached to the wall it almost fell on my child, which is a serious safety hazard. When this was brought to the front desk’s attention, they did not seem concerned and only offered a voucher. Overall, this was a very disappointing experience and I will not be staying here again. Wouldn’t recommend to anyone.

8/10

Excellent

24 Feb 2026

Jenol

I feel like the staff should walk you to your building or room when you check in because the place is so big that i literally got lost a few times especially at night. The buildings all look the same and there is no lighting on the bumbers.

Family

10/10

Exceptional

23 Feb 2026

Tina

Very nice!

10/10

Exceptional

22 Feb 2026

Jennifer

Clean room, great front desk area, beautiful place

Friends

10/10

Exceptional

22 Feb 2026

Gerald

Clean room, comfortable bed

10/10

Exceptional

22 Feb 2026

Michael

Most of the staff was over the top friendly. We always love our stay here.

Partner

6/10

Pleasant

21 Feb 2026

Sarka

Well, the phone in the room did not work. Hard to call housekeeping …. Yes there were no coffee filters

10/10

Exceptional

20 Feb 2026

marian

Great location, room was clean. Pool was great.

Family_with_children

8/10

Excellent

20 Feb 2026

Daniel

Staff friendly. Amenities were nice. Rooms clean. However in the room we stayed in it had a stale smell, nothing big. No sound proofing on walls, you could hear your neighbours! Great stay and would definitely come back if to the upgraded rooms

Partner

10/10

Exceptional

19 Feb 2026

Siddhant

Excellent

Family_with_children

8/10

Excellent

19 Feb 2026

Jeremy

Not a commenter

Family_with_children

10/10

Exceptional

19 Feb 2026

Dana

Great little resort with many amenities! Great store and deli for a quick bite!

Partner

2/10

Poor

18 Feb 2026

Omid

It seems this place is going out of business. Many things in the room was not functioning right staff were OK but the place is really outdated. I wouldn’t call this resort seem like a motel.

Partner

8/10

Excellent

18 Feb 2026

Richard

Great facilities, average room condition

Partner

8/10

Excellent

18 Feb 2026

Jessica

Professional staff and nice room

Family_with_children

8/10

Excellent

16 Feb 2026

Azul

Clean room and great amenities wish their was more hot water to go with their deep jetted baths…love the space…

Leisure Family

10/10

Exceptional

16 Feb 2026

Dimond

The suite was very clean,with a nice open floor plan. The staff has excellent customer service. Location is ideal for anyone going to Disney.

Leisure Family_with_children

8/10

Excellent

16 Feb 2026

Julie

Clean, big rooms!! My shower only had cold water. Front desk employees seemed like they could care less we were there but the bartender and kareoke dj were excellent!

Leisure Family

10/10

Exceptional

15 Feb 2026

Nazmeen

Room was clean with all amenities included. We had a full kitchen which had a fridge, a dishwasher, a stove, a blender, pots, plates and utensils. It also had a washer and dryer which they provided soap for as well. Overall, would recommend!

Leisure Partner

6/10

Pleasant

15 Feb 2026

Jennifer

Hot tub wasn’t working properly and seen a roach in the room.

Leisure Partner