Name: La Clef Tour Eiffel Paris by The Crest Collection
Address: Avenue Kleber, 83, Paris, 75116, FR

10/10

Exceptional

04 Jul 2026

Simon

good

Family_with_children

10/10

Exceptional

25 Jun 2026

rosalva

The location was perfect!!

Family

10/10

Exceptional

19 Jun 2026

Richard

Lovely staff and big room for central france

Self

10/10

Exceptional

16 Jun 2026

MR. AUGIER AND MRS. SAN MIGUEL-AUGIER

Excellent throughout. We shall return.

Partner

10/10

Exceptional

15 Jun 2026

Richard

Excellent location. Easy check in when arrived very late. Rooms are generous size for Paris.

Self

8/10

Excellent

09 Jun 2026

Javier

This is our third time staying here, the first two were 2 and 4 years ago and we had a great time. This last time the staff wasn’t really helpful, the room’s AC didn’t work.

Family_with_children

10/10

Exceptional

08 May 2026

Idahlia

Amazing hotel

Self

10/10

Exceptional

09 Apr 2026

kristen

This hotel was great - rooms were a great size. We had 2 rooms for a lot of people in our party, a one bedroom suite and a room for 2 more people - form Europe we couldn’t complain about the space. We also were accommodated half way through the trip to a handicap room because the shower was so high to step into. (Note European shower tubs are very high). The front desk was great at check in. The hotel staff was wonderful. The one thing I think should be considered is to have a better breakfast for the quality of the hotel and price. There are a ton of cafes near by and everything is open early and very late. The walk to the Eiffel Tower is 5 minutes to see it and the Arc de Triomphe is 20 minutes. All in all this was a great stay and great hotel. The train was steps away and easy to navigate.

Family_with_children

4/10

Poor

26 Mar 2026

Joravar

We stayed here with our toddler and were left very disappointed, mainly because of one serious food safety incident. At breakfast, my wife found a piece of glass in her omelette, which was extremely alarming, particularly as she had intended to share it with our child. Although staff apologised, no one took clear ownership or provided any explanation as to how this could have happened. On our final evening, reception also refused a request for milk for our toddler, saying the kitchen was closed and that it could not be provided even through room service. That issue was minor compared with the breakfast incident, but it added to the sense that staff were not especially helpful or proactive. The glass in the food alone was unacceptable and completely overshadowed the stay.

10/10

Exceptional

15 Mar 2026

Paul

Great stay

Family_with_children

6/10

Pleasant

11 Mar 2026

Enzo - Sami

Not the best see

10/10

Exceptional

28 Feb 2026

Juan

clean room, staff is very attentive, great location

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

nikolaus

We were celebrating our 10th wedding anniversary and had kindly requested a small Valentine’s detail. Sadly, nothing was arranged.
Considering how beautifully Paris embraces Valentine’s Day, it was surprising and disappointing to see no festive touch at the hotel , not even a single rose in the lobby.
The location is excellent, but the lack of attention to special occasions made the experience feel impersonal. For that reason, we would not return.

Partner

10/10

Exceptional

21 Feb 2026

Konstantin

We like everything.

Family_with_children

10/10

Exceptional

17 Feb 2026

Evelyn

Our experience at La Clef Tour Eiffel was absolutely magnificent. The property is beautiful, elegant, and extremely safe, with an excellent location just minutes from Trocadéro, the Eiffel Tower, and the Arc de Triomphe. It’s perfect for walking and enjoying Paris with ease.

The room was incredibly spacious, private, and comfortable. You truly find everything you need — from bathrobes and slippers to a toothbrush, shaving cream, razor, and hair dryer. You don’t have to worry about bringing anything.

The suite also includes a washer and dryer, stove, and refrigerator… although I have to admit, I didn’t cook once 😂.

The service was 100/100. The staff was exceptionally kind, attentive, and always willing to help with a smile.

We would absolutely stay here again. A perfect combination of luxury, comfort, and unbeatable location in Paris.

Family_with_children

4/10

Poor

31 Jan 2026

Sean

I have stayed at La Clef in several Paris locations in the past and always had a positive experience. Unfortunately, this stay was disappointing. The room appeared to be recently remodeled with low-quality tiles and cheap finishes, which was a significant downgrade from my previous stays. When I raised my concerns and explained that I had experienced much better rooms before, no effort was made to accommodate or change my room. Sadly, this experience has led me to decide that I will not be returning to La Clef.

Business

10/10

Exceptional

10 Jan 2026

Terianne

Friendly and helpful staff. The property was immaculate and centrally located to everything you want from Paris.

Leisure Family_with_children

8/10

Excellent

03 Jan 2026

BERNARDO

Nos dieron 2 habitaciones muy pequeñas y en una no servía la regadera

Leisure Family

10/10

Exceptional

03 Jan 2026

Terri

Beautiful hotel, super comfortable bed, great location, decent service

Self

10/10

Exceptional

29 Dec 2025

Temiloluwa

The room was clean, the staff were very professional and it was an over all very comfortable stay for us. Breakfast was also nice

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Candace

Wonderful location staff and room!

8/10

Excellent

26 Nov 2025

Neb

the room was great, staff is usual french, amenities great...
no heating - so we were freezing all night. not coming again...

Business Partner

4/10

Poor

12 Nov 2025

CINDY

We stayed at this hotel, which is advertised as a high-end property. We booked and paid for three people in a one-bedroom apartment with a sofa bed. However, for the first two days, all the supplies (towels, toiletries, etc.) were only provided for two people. After we complained, we finally received supplies for three on the third day.

On the fourth day, even though we had the “Please Clean Room” sign on the door, no one came to clean. We reported it to the front desk, and someone eventually came, but we had to wait in the lobby for about 45 minutes while they cleaned. The next day, the same thing happened — when we returned to the hotel around 3:30 p.m., the room still hadn’t been cleaned despite the sign being up. We called the lobby again and had to wait another 30 minutes.

I travel frequently, and this is the only hotel where I’ve experienced such poor housekeeping. Very disappointing for a hotel that claims to be high-end.

Leisure Family

8/10

Excellent

30 Oct 2025

Giselle

Cleanliness and security.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Jason

It was in a great location just behind the trocadero. Staff were very professional and helpful - free coffee in the lobby 24 hrs a day and a really spacious 2 bed apartment. All in all a great choice for a short break to paris

Leisure Family

10/10

Exceptional

23 Aug 2025

Sana & Andrew

Very helpful, polite and attentive

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Andrea

Highly recommend La Clef Tour Eiffel Paris

We absolutely loved our stay at La Clef Tour Eiffel Paris. The hotel is gorgeous and well maintained. Our 2 bedroom, 2 bathroom suite was so cozy and clean. Having easy access to a washing machine and dryer, since Paris was the very middle of our 3 week trip, was the biggest bonus we could have received. The location is impeccable and the staff is so, so kind. We will be back & highly recommend it to anyone staying in Paris!

Friends_and_family Family

8/10

Excellent

18 Aug 2025

Saud

On the hot weather AC is bad

Business_and_leisure

10/10

Exceptional

13 Aug 2025

Karapet

Property was clean, modern, spacious and perfect for our family. Very close to the Eiffel Tower

8/10

Excellent

10 Aug 2025

Abayomi

Great hotel. Close to transportation and shopping with lovely and polite staff

Leisure Partner

10/10

Exceptional

09 Aug 2025

Andrei

Location was amazing, hotel was nice.

8/10

Excellent

03 Aug 2025

Antonio

Great property!

10/10

Exceptional

23 Jul 2025

Nora

Very well appointed hotel with excellent access to the many sights of Paris.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Bella

Love

10/10

Exceptional

12 Jul 2025

Sharonda

Cute hotel in a great part of Paris

10/10

Exceptional

07 Jul 2025

Mehmet

I’m traveling with my family. On the evening we arrived, the family room I had reserved was not available, so the hotel offered us their best suite instead. We stayed there for two nights. Later, when my daughter fell ill, I requested a late check-out. Although the room wasn’t available, they kindly offered us another room at no additional charge.

From the front desk to room service, valet, and housekeeping—every staff member we encountered was outstanding and truly passionate about their work. The hotel was clean and within walking distance of the Eiffel Tower.

On the first night, a fire alarm went off on all floors due to a system error, and later that evening, there was a power outage on the entire street for a few hours. Although these issues were beyond their control, the hotel handled everything with professionalism and care.

Thank you so much to the entire La Clef Tour Eiffel Paris by The Crest Collection team!

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Treff

Spacious, location, room quality.

Leisure Family

10/10

Exceptional

30 Jun 2025

Dev

Great location. Seemed to struggle with check in time at 3 but otherwise fantastic.

Leisure Family

2/10

Poor

28 Jun 2025

Erica

I booked a one bedroom unit for an 11 night stay at the hotel. The room was advertised on the Expedia website as well as the hotel website as “sound proof.” I was given room 133 which sits above the nightclub. The booming music from the club can be heard through the wall and floor into the early hours of the morning. I spoke to reception one the first night about the music and asked to have a different room, I was told the hotel is fully booked but that they would let the manager know I’d requested a room change. The hotel did not take my request seriously and had no record of my requests with reception or emails. The music from the club made it impossible to enjoy the room and for my children to sleep at normal hours. The hotel on the 4th night said they could switch my room on the 5th night but that would be another sleepless night for my kids so we decided to check out early. If you get room 133 ask to switch immediately. I seriously think they saw single mom traveling with 2 young kids and thought they could get away with putting us in the worse room they had and that we would just put up with it. Word of advice is document your conversation with the front desk and work with the Manager. I would not recommend this hotel given my experience and would never return.

Family_with_children

10/10

Exceptional

26 Jun 2025

Jaime

Great hotel

4/10

Poor

23 Jun 2025

Edward

Great location. Not 5 star. Poor service.

Great location and the rooms are a decent size for Paris. But this is not a 5 star hotel. There is no restaurant and no room service. The staff will argue with you about basic service issues. They won't even help with bags to your room. How is this 5 star? The bar is open a few venings a week but you can't sign your bill to your room. I didn't even have a phone in my room so when I called to inquire about some beddings issues, I had to use my cell phone.

Friends_and_family Family

2/10

Poor

16 Jun 2025

FELIPE LEONARDO

At 3pm the room was not ready and we couldn’t make the check in

Leisure Family

8/10

Excellent

15 Jun 2025

Jeffrey

We had 2 of their apartment rooms for my family of 5 to all fit in. The location was perfect. Close to a metro station, easy walk to the Eiffel Tower on multiple nights and friendly staff.

There were a couple small issues with the room that I would have liked fixed while we were there. That’s the only reason for the slightly lower rating. The main one was that the bathroom light didn’t work in one room, so it was dark getting ready in the morning.

Leisure Family

10/10

Exceptional

25 May 2025

Puja

Amazing location

10/10

Exceptional

18 May 2025

Sam

Great hotel

6/10

Pleasant

08 May 2025

Jennifer

Good location. Friendly staff and clean hotel. Check-in could have been better but overall satisfactory.

10/10

Exceptional

06 May 2025

Wandile

Wonderful

Amazing

Business

8/10

Excellent

01 May 2025

Anita

I thought that breakfast was included, but it wasn't. It would seem that for VIP guests, breakfast should be included especially when they stay in the Eiffel Rooms as we did... The menu for dinner or room service at this property is very very French... If you prefer anything that you can understand in English, go across the street to the bar restaurant. The food there is fantastic. Matter of fact, that's what the host told us to do...

10/10

Exceptional

26 Apr 2025

Brett

Staff very friendly and helpful. Great location.

Leisure Family

10/10

Exceptional

25 Apr 2025

RYAN

Room was clean and the bed was comfortable. Great access to restaurants

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

SRIKANTH

Facility is well maintained and neighborhood amenities are good and walking distance to many food places and attractions

Leisure Family

10/10

Exceptional

14 Apr 2025

oluyemisi

Beautiful location just walking distance from Place De Trocadero nd the Eiffel Tower.Easily accessible by Metro and the Bus.Clean, modern,and spacious rooms. A little pricey but worth it for the location.

Leisure Family

10/10

Exceptional

14 Apr 2025

Candace

The hotel was close to tourist attractions with cafes and restaurants all within close proximity . 10 minute walk to the Eiffel Tower. Rooms were spacious, extremely clean and very comfortable . The service of the entire hotel staff we engaged with were amazing . This is definitely a 5 star hotel .

Leisure Partner

10/10

Exceptional

12 Apr 2025

Jean

Everything was excellent

10/10

Exceptional

11 Apr 2025

tiffani

Stay here! Staff was so helpful, rooms are spacious and clean AND we enjoyed the gym.

Leisure Partner

10/10

Exceptional

07 Apr 2025

Arsen

A bit old

6/10

Pleasant

01 Apr 2025

Julie

Nice hotel just needed more supplies for room and didnt knw how to get ahoyl of anyone

Leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Marisa

Unbelievable location within 5 min of Trocadero metro stop, 5 min to trocadero plaza overlooking the eiffel tower, 15 min walk to arch de triomphe, etc. Wonderful spacious room with kitchen, laundry, huge for Paris bathroom with double sink. Lovely breakfast buffet and great bartender!

Leisure Family

10/10

Exceptional

31 Mar 2025

Karolina

Excellent location, room was spacious and well appointed. Friendly and helpful staff. Would stay here again!

Leisure Family

10/10

Exceptional

28 Mar 2025

Bianca

The staff was beyond lovely. The room was beautiful even better than the pictures. It was a perfect area to easily access popular places like Carette. Overall 10/10

Leisure Friends

10/10

Exceptional

25 Mar 2025

Paula Elizabeth

The staff was excellent management team was great

10/10

Exceptional

25 Mar 2025

Gordon

Far better than expected. The location is great, and the two bedroom suite is perfect for a family. Especially when you’ve already been traveling with the kids for several days!

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Angela

Beautiful stay!

This is our first time to Paris and our stay at this hotel was so amazing. The front desk was so very very helpful. They walked us to our room and when I got into our room, I wanted a different room that had a balcony. The front desk, man then proceeded to take me to another room with a better Option and we chose that one. He was so helpful and considerate of my needs. His hotel also is very convenient to all little shops and restaurants especially the Eiffel TowerThey had a turn down service which was so a special touch. Thank you for a wonderful stay!

Partner

10/10

Exceptional

19 Mar 2025

Holly Lynn

Great hotel near the Arch of Triumph and the Eiffel Tower. Very clean and with an excellent staff. We enjoyed the view of the Eiffel Tower from our large and comfortable room. We loved the bath and mini fridge.

Leisure Family

10/10

Exceptional

16 Mar 2025

Elliott

10/10 would stay again

Staff and service was great, valet parking made it easy to come and go.

The apartments are fantastic with great decor and lighting

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Alayna

Great location! Walking distance to tons of restaurants, shopping, and Effiel Tower!

Leisure Family

6/10

Pleasant

14 Mar 2025

Verified traveler

Not A 5 star hotel

It is not a 5 star hotel. It is barely 4 stars. Bed was uncomfortable. Peeling paint of bathroom ceiling. Horrible water pressure in bath. Staff was mixed.

Business

10/10

Exceptional

14 Jan 2025

SHAKEEL

Excellent Property and Conveniently located near Eiffel Tower!

Leisure Partner

10/10

Exceptional

16 Dec 2024

Hafid

Perfect spot to enjoy what Paris has to offer

Business Self

10/10

Exceptional

07 Dec 2024

Ana

We stayed at the aiffel tower suite, this suite is worth every penny. Hotel staff is exceptionally helpful and friendly I emailed the hotel special item for my daughter who was turning 15 years old and the didn’t disappoint! They left some macaroons, chocolates and various juices along a note for my daughter. We plan on going back soon:)

Leisure Family

10/10

Exceptional

16 Nov 2024

Ana

Excellent staff service, good located, good amenities, excellent bedroom and bathroom size, excellent breakfast. I would go back again.

Self

6/10

Pleasant

21 Oct 2024

Jose

The front staff were very attentive and helpful but housekeeping was very bad. They would not refill tea or coffee. They did not refill body wash or body lotion dispenser or tissues. Not 5 star service, more like 3 star.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Peter

Great accommodation

Amazing location, nice big modern rooms, fantastic staff, especially Bel, will stay again.

Partner

10/10

Exceptional

21 Sep 2024

Peter

Great Stay

Nice large clean modern rooms, great location, Staff were exceptional, must thank Bel, amazing service, was more than happy to help and answer all our questions, absolute credit to the company. Will stay here again on our next trip to Paris

Partner

8/10

Excellent

24 Aug 2024

Yi Lei

Clean and easy to access to neighborhood. Shower tube/glass divider design is not good and make the bathroom wet while taking shower.

Leisure Family

10/10

Exceptional

08 Aug 2024

Kebir

Impressed with how courteous and professional front desk staff is, day and night time… thanks for all, sure I will come back

Leisure Family

10/10

Exceptional

25 Jul 2024

ROY

Perfect

Leisure Family

8/10

Excellent

23 Jul 2024

Pedram

Exclusive location, was well modernized and some staff was very nice and some others not. No Resturant option for this hotel which is wired.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2024

saleem

Great location:Great Staff and very helpful.

Friends_and_family Family

8/10

Excellent

14 Jul 2024

Andrew

Great location convenient ,clean friendly staff

Leisure Partner

2/10

Poor

12 Jul 2024

Claude

Think Twice

Lots of shot flies comes from all the drain in the unit.

Shower floors were so dirty that we told a shower with our socks in.

Light don’t turn off in the bedroom, so we had to sleep in the living room.

2nd floor which we requested a high floor, so lots of noise

Poor experience overall

Friends_and_family Family

6/10

Pleasant

09 Jul 2024

Gregg

Location was nice. Near many of the major sites and restaurants.

Leisure Family_with_children

10/10

Exceptional

06 Jul 2024

Mikael

Had a great stay at this hotel!

Leisure Partner

10/10

Exceptional

30 Jun 2024

Lissel

The service, cleanliness, attention to detail and wonderful caring staff

Leisure Family_with_children

8/10

Excellent

27 Jun 2024

Gian Mario

Good property, great with family. Good location, the hotel is recently renovated.

Leisure Family

10/10

Exceptional

16 Jun 2024

Jorge

Everything was clean, new and staff was amazing!

Business

10/10

Exceptional

15 Jun 2024

Magdalena

The location of the hotel is wonderful - short walk to Eiffel Tower, Arch the Triumph and Champs Elise. The rooms are beautiful- newly remodeled and nicely decorated. However, what made our stay most memorable was the staff- everyone was extremely friendly, kind and helpful. It is a gem!

Leisure Partner

10/10

Exceptional

08 Jun 2024

michael

Great place

Leisure Family

10/10

Exceptional

01 Jun 2024

Tida

Great place to stay( quiet inside), very clean, staff great and many restaurants a round.

Leisure Family

8/10

Excellent

23 May 2024

Elizabeth

Gem in Paris!

The hotel is in an excellent location with many restaurants right nearby. The hotel is under construction, which I knew when o booked but didn’t realize to the extent. However, the staff were very very friendly and helpful. We used the concierge to help arrange airport transport and they were on time, friendly and so helpful with all of our luggage. There weren’t extra amenities due to the construction and there is not an on-site restaurant other than the breakfast buffet. We booked the superior room and its was very spacious and perfect. Thank you for a very nice stay! The place will be amazing when it is all done.

Friends_and_family Family

8/10

Excellent

21 May 2024

Ileana

The reason that I do not rate 5 star the hotel was renovating the reception for the Olympic Games. But the staff was friendly and attentive. Breakfast is expensive for what they serve it not worthy. There is a place next to the Hotel that serve excellent breakfast and best cappuccino I I drank in Paris

6/10

Pleasant

21 May 2024

Elizabeth

The staff is not friendly they are to cold

Leisure Family

10/10

Exceptional

17 Apr 2024

Fabián

Loved condition, and closeness to emblematic landmarks, Trocadero, Eiffel Tower, Triumph Arch, Champs Elysees, etc..

Leisure Family

2/10

Poor

09 Apr 2024

Jessika

Definitely do not recommend this place to anyone.

Business_and_leisure Family

4/10

Poor

07 Apr 2024

Verified traveler

I stayed in the 2 Bedrooms Deluxe Apartment, the apartment is fine overall. But the hotel is under some renovation work so it is very noisy in the morning (9 am) and those sounds are very loud and terrifying. Basically, you cannot sleep in the morning which is terrible for vacation.

We complained about this to the front desk but the reply we got was that they would investigate it.

We didn't know there was renovation work if so I will 100% not book this hotel.

Considering the room cost more than 800 euros per night, the above experience is far from acceptable.

Friends_and_family Family

10/10

Exceptional

06 Apr 2024

Gabriela

Great location , amazing staff Alex and Mustafa extremely helpful. Second time staying , definitely recommend and coming back

Leisure Family

4/10

Poor

30 Mar 2024

Merkur

- Certain areas of the property were going under construction and were noisy.
- After we asked we were told that the room had a view that was different from the actual room view.
Overall the price did not justified the value.

Business Family

10/10

Exceptional

30 Mar 2024

Denisse

It is undoubtedly one of the best places I have stayed in the world!
Not only the place or the location, the treatment and the way to make my stay something very special. There is no better place to stay than this hotel.

All the staff who work here are simply incredible, friendly and attentive

I just love it!

Leisure Family

8/10

Excellent

31 Dec 2023

Jeffrey

Nice suite including large living room and kitchen. So close to Eiffel Tower and metro.
Market conveniently close by with decent prices.

Friends_and_family Family

8/10

Excellent

17 Dec 2023

Toni K.

The hotel is under construction. There’s several cards to use for hotel security. I like that if the card works. Ours did not work at first and had to be changed. It looked like they don’t have enough staff at the reception. The AC was not working. Had to open the window that meant we can hear the noise from the outside bar and fast vehicles. It was a challenge.

Leisure Partner