Name: Hampton Inn Columbus/Delaware I-71 North
Address: 7329 State Route 36 37, Sunbury, 43074, US

4/10

Poor

20 Jul 2026

eric

I had booked a room 4 months before for a 2 bed room for 3 adults. Upon arrival was given a single bed. The hotel was sold out and had no doubles left. When I inquired about a cot I was informed that was not a thing. Luckily there was a pullout couch which had not been cleaned with food scrapes in it. I then requested pillows and sheets and was given a duvet and a comforter. No sheets or pillows. I spoke to the manager in the morning and was promised a 2 bed room and no problems when I got back late that night. When I returned there was no saved room and was again placed in the same room and again given a duvet and comforter but atleast this time also pillows and towels. But only after I had to explain that the room was stocked for 2 people not 3. The 3rd day was finally moved to a double room. The rooms were cleanish but the first room had a panel removed from the bed frame, a broken mirror with scotch tape holding it, and the shower was either ice cold or the firey pits of hell. Both rooms had multiple exposed brackets where cloths hooks or shelves had been previously. When i inquired what could be offered to make amends the manager responded with nothing that both rooms were of equal value.

This hotel is a Hampton only by name, and not by quality. The upkeep is horrible and it is being run by the same type of staff that can run a roadside motel. I will not be staying at any more Hamptons in the Columbus area.

6/10

Pleasant

05 Jul 2026

Sarah

This served a purpose, a place to sleep. The facility has seen better days but it was clean.

10/10

Exceptional

03 Jul 2026

Marie

Shower temperature is regulated. Not great if you like a hot shower not a warm enough to be pleasant shower. AC was responsive to the thermostat, so you didn't freeze but powerful enough to keep the room cool in a heatwave. Oatmeal was runny, but that's not unusual. I've seen worse. Cheese omelet had about a 2 inch by 1 inch piece of cheese. Great breakfast potatoes. Moist and well seasoned. Lots of outlets. Poorly lit which is typical. Well set up room. Poorly insulated building. Lots of road noise.

Partner

4/10

Poor

18 Jun 2026

Mark

Overpriced for a poorly maintained hotel.

Self

4/10

Poor

16 Jun 2026

Andy

Where to start? Night staff when we checked in sent us to the wrong room... found out later he didn't even read my name on my driver's license correctly. Got our reservation all confused. Room was like a cave, the lighting was so dark. Iron didn't work and the OTHER night staff guy seemed mystified as to what to do about it. And forget about asking for extra pillows. Pool was out of order. We've been \"Hilton people\" for years, but experiences like this (not the first) have us rethinking and switching to the Marriott or IHG family.

Partner

4/10

Poor

15 Jun 2026

Joseph

Mold growing on the bathroom floor, toilet loose and front desk staff that didn’t even smile when I or others walked in. Bed was comfortable although it required 4 pillows to get there and the dark roast coffee was excellent.

Won’t return, wouldn’t recommend but if you need a bed and a roof it’s better than some.

Self

10/10

Exceptional

13 Jun 2026

Darlene

Good place to lay your head down for the night.

2/10

Poor

11 May 2026

Cindy

Honestly, if I wasn’t a Hilton Club member, I’d never go back to a Hilton brand hotel. The staff was preoccupied on their phones when we had questions. The blinds in our room were broke. The garbage cans in our room and the hotel overflowing. The water pressure in our shower was a trickle. Our room was never made up and we had to ask for clean towels. Customer service was extremely poor. This hotel is a poor representation of the Hilton brand and quite frankly, I was shocked at the lack of concern about the condition of our room and the overall appearance of the hotel and property. Also, I did grab some fruit at the breakfast bar, the apple and banana were both rotten. Totally disgusting.

2/10

Poor

11 May 2026

Dalston

Blinds were broken. Room looked/smelled dirty. Was still hair in the shower before I ever used it. Shower glass looked like it hadn’t been cleaned in weeks. Pool was closed, even if not, pool area looked gross. Gym didn’t even have disinfecting wipes or spray to clean after use. Breakfast fruits were sour/moldy. Staff was incompetent. Elevator made you feel like you should take the stairs.

Friends_and_family Family

6/10

Pleasant

30 Apr 2026

Lynnette

We were very disappointed that the pool was not operational during our stay, considering we booked the place specifically so the kids could go swimming while visiting and staying there. There should be a way to alert guests about amenities scheduled to be down long before their intended stay. That way, if we wanted to rebook, we could have. However, but the time we found out about it, all of the other hotels with pools in the area were booked up, or too far way! The hotel carpet was worn and smelled also.

Partner

6/10

Pleasant

28 Apr 2026

Amanda

The breakfast was delicious, but there were stains in the bathroom, the tub was peeling, and it all just felt old. Additionally the curtain in our room was missing part of it and it had been installed off center so the parking lot light right outside our window was shining through. We had to keep the wardobe door open to block the light from shining right onto the bed where we were sleeping.

Family_with_children

6/10

Pleasant

26 Apr 2026

Stephanie

Staff was very nice. Overall the hotel feels run down. Pool was closed, carpeting is old and peeling, bathrooms need to be updated properly and deep cleaned. Just a “tired” building overall.

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

Tammy

Nothing spectacular. Just a run of the mill hotel. Pool is closed all summer as usual in these places. Breakfast was kinda blah which was surprising as we usually love the Hampton Inn breakfast.

Family

8/10

Excellent

19 Apr 2026

Gary

Nice breakfast selection

Partner

4/10

Poor

17 Apr 2026

Brian

Room was not cleaned and bre

4/10

Poor

15 Apr 2026

Sheila

The staff, the hotel manager, and the hot breakfast were great
The room wasnt the one on my itenary,
The bed was hard, the microwave barely worked, i couldnt shower cause the water didnt get warm it was either scolding hot or freezing cold even after waiting , my first time at a hampton inn hmm definitely not a good look

Friends

10/10

Exceptional

12 Apr 2026

Clark

Breakfast was excellent. Staff was helpful.

Partner

6/10

Pleasant

04 Apr 2026

JR

Friendly staff, screwed up my request for a handicap room which I need. Stingy with towels for two and toilet clogged at 3:30 am first night, the ice was always clear, room clean. I am 5’8” tall and i find hotel beds are very high. ⚠️They do need to recheck their electrical, my husband and I both carry and need to charge 2 ea of kindle, laptops, tablets, phones and watches, my side of the bed only had 1 of 4 outlets that worked and my lamp was plugged into that. (Yes, we drank the Apple 🍎 kool-aid)⚠️ Tanger Mall nearby if you love shopping 🛍️. Lots of places to eat

Partner

4/10

Poor

02 Mar 2026

David

This is the second time I have stayed here and was unable to take a shower do to lack of hot water!!

2/10

Poor

25 Feb 2026

Jody

Room, breakfast

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Curtis

The hotel seemed really tired, needs an update. Our room was not refreshed during the day while we were gone. The pool was closed \"for maintenance\" but was it really? The staff was the best part of the experience, very helpful and friendly.

Family_with_children

2/10

Poor

15 Feb 2026

Owen

No hot water

10/10

Exceptional

12 Feb 2026

Rohan

It was great. Great location for shopping etc. Rooms were very clean and breakfast was great (they have warm breakfast). The bathroom has vents (which is a big deal for me since one cannot open windows in hotels).

Business Self

10/10

Exceptional

21 Jan 2026

Robert

Staff

Leisure Self

2/10

Poor

12 Jan 2026

Carlos

When I arrived the lady at the front desk asked for my card to confirm it was me. She then told me that there was a different card on the account and that she was going to update the card. I was charged again for the same room! When i shared the next morning, the lady claimed that the person who could undo the double charge had just left and that I had to wait two days for the person to come back to work. The next day many fraudulent transactions appeared on my account. I had to cancel the card during a trip. Terrible!

Business_and_leisure Family

6/10

Pleasant

06 Jan 2026

Dawn

Evening staff was very friendly however the morning staff was not. Also the bathroom floor in our room was very slippery and the tub was peeling and not in very good shape or clean.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Patricia

.

6/10

Pleasant

01 Jan 2026

Kristen

Stayed here over Thanksgiving and Christmas and both times have had no hot water late at night or early morning. The water must be on a timer. This really is unacceptable and we’re only given an $85 credit for this last visit. Will most likely not be staying again.

Leisure Pet

2/10

Poor

27 Dec 2025

Sara

There was no hot water in the shower. After calling the front desk, their suggestion was to wait ten to fifteen, which I did. After waiting, the water was barely better than ice cold. I also had to call the hotel after checking out because I never received confirmation that I was checked out. She completed the check out, which the staff member who took my key card did not do. The heat in the room did not work. The thermostat had a note saying to use the window unit. Only the air conditioner function worked, which doesn't help when you need heat. The room temperature was set at 54. I will say the staff member who checked me in was helpful. I would never stay here again.

Leisure Self

8/10

Excellent

14 Dec 2025

Jamie-Marie

Great hotel in convenient location. Lots of shopping and dining options are close.

Business Partner

10/10

Exceptional

07 Dec 2025

Jeffery

Everything was great

8/10

Excellent

29 Nov 2025

Kristen

Staff was great at check in. Only issue was no hot water the last day.

Leisure Pet

10/10

Exceptional

29 Nov 2025

John

Everything was good.

Thank You
See you next year.

Partner

4/10

Poor

28 Nov 2025

Kimberly

There was no hot water unable to shower

8/10

Excellent

27 Nov 2025

Teresa

The room was clean and the breakfast was nice. The bed and bedding wasn't very comfortable.

Leisure Family

6/10

Pleasant

25 Nov 2025

Michael

The front desk was phenomenal. She was quick to get me checked in. I asked for a room to the back of the hotel so I can look out the window at the woods and I get to my room and you can barely see out of the window from being Dirty from the outside. Really disappointed

Business

10/10

Exceptional

23 Nov 2025

Kimberly

Everything was really excellent.

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Amy

The Hotel room and check in area were super clean. The continental breakfast was very nice and fresh. The hotel staff was very nice and accommodating.

Leisure Friends

10/10

Exceptional

15 Nov 2025

Robert

Very clean, employees were willing to help if needed.

Leisure Self

6/10

Pleasant

10 Nov 2025

Colleen

Staff was wonderful. Room was not great. My tub was not getting any hot water even after running it for nearly 30 mins. My sink had hot water. So, it was not great having to take a very quick shower. The toilet was also loose but not leaking or anything. My stay was short so I just dealt with it but having a hot shower would have been nice.

Leisure Self

8/10

Excellent

03 Nov 2025

Amber

Very friendly staff. Clean rooms. Warm pool.

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

frank

Great experience. Staff was great.

Leisure Family

8/10

Excellent

20 Oct 2025

Debra

Neat room. Pleasant scent. Well furnished and nice big bathroom with plenty of towels and supplies. Everything you need away from home!

Leisure Family

2/10

Poor

18 Oct 2025

Thane

Killed 2 beetle bugs in our room in the span of 4 hours. Hair in the shower floor and what looked like blood on the radiator.

Leisure Partner

2/10

Poor

16 Oct 2025

Frank

yes on good don’t know on pet

Business

10/10

Exceptional

28 Sep 2025

Branka

Great place, great location, and you can’t beat the free breakfast!

Leisure Family

2/10

Poor

28 Sep 2025

Hope

Machines were broke and unable to check in. Lost my hotels.com discount and had to find another place to stay.

6/10

Pleasant

02 Sep 2025

Tomohito

I could not get hot water.

Business

4/10

Poor

26 Aug 2025

arleen

The

10/10

Exceptional

17 Aug 2025

Jeffrey

Water

The water was shut off upon our arrival. Water was functional the day of our departure but there was no hot water. Cold showers are not a good way to start the day, especially when facing a 7 hour drive home. No problems otherwise.

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

JULIE

Definitely stayed at better kept up Hampton Inns

My room shower was either scolding hot or freezing cold. I had to change rooms. Toilet ran and backed up. The property needs some maintenance and a good cleaning.
Everyone who worked there was very friendly and apologetic.

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Rachel

Staff, especially Myah was amazing. Breakfast was the best around, and the hotel was clean and updated. Worth the visit everytime!

Leisure Family

8/10

Excellent

28 Jul 2025

SARAH

The bathroom is like chipping away (caulking?) looks kind of gross. But it was clean and the people were nice.

Leisure Family

6/10

Pleasant

22 Jul 2025

BRITTANY ANNE

Carpet in the rooms felt sticky. Pool water was not clear. Breakfast was not managed properly, ran out of food daily

Business_and_leisure Family_with_children

6/10

Pleasant

13 Jul 2025

Elijah

Hallway carpet and room carpet was nasty and stained. Toilet was leaking all over bathrooms floor

2/10

Poor

06 Jul 2025

Tracie

The caulking in the shower was molded. One of the back couch pillows was completely torn and the inside was hanging out. Taking the stairs this morning there was trash in the stairwell. I always stay at Hampton Inns and this one was by far the worse.

Leisure Family

2/10

Poor

30 Jun 2025

Cara

Staff were very rude. Other guests literally walked into rooms that smelled of mildew with fans running. Generally a poor experience.

Leisure Family

2/10

Poor

22 Jun 2025

Sandra

They could accommodate a room for our family when we arrived due to a supposed broken fire alarm. They had no more rooms for us to stay. So after leaving we tried several other places and they also were booked solid. I have three children in involved in a sporting invent and being more than three hours away from home was not an option. We had to sleep in our car. I am extremely upset by and I will never book with this hotel again. It is just sad that they did even try to say maybe we can help find a place for you. They just we will cancel you stay which if your saying I can’t stay there to begin with I shouldn’t even be charged period end of story. If anything I should been a complimentary gift or something but hey that is just me and the difference in good customer service.

10/10

Exceptional

19 Jun 2025

SHIPP

My stay was great , I would go back again.

Business

8/10

Excellent

11 Jun 2025

BRIAN

Staff was very nice hot water was warm not hot

Business_and_leisure Partner

8/10

Excellent

08 Jun 2025

Marvin

Everything was very nice but the bathroom had hairs everywhere from the previous people, the space and employees were very nice and the breakfast was very good

Leisure Family_with_children

10/10

Exceptional

20 May 2025

Frank

Property as clean and quiet

Leisure Partner

4/10

Poor

19 May 2025

Jamie

Mab

We were very disappointed in this hotel. My bed had hair on the sheets but otherwise clean. Needs to be updated or cheaper!

Business

6/10

Pleasant

19 May 2025

Amy

Nothing else

Leisure Partner

8/10

Excellent

09 May 2025

Randy

Elevator was out of service. Everything else good.

Friends_and_family Family

4/10

Poor

27 Apr 2025

Verified traveler

The pull out bed did not pull out all the way so one of us had to sleep on the floor.

Friends_and_family Family

6/10

Pleasant

15 Apr 2025

JCSTECH

Review

Was givin a key to multiple other people's room before finally getting a key to a room that wasn't occupied. Other than that the stay was fine.

8/10

Excellent

24 Mar 2025

Heidi

It was fine.

Just an overnight stay and we were not looking for anything more than a clean comfortable place to sleep. This worked out fine.

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Verified traveler

Nice place, good location, convenient amenities

Nice place, good location, convenient amenities nearby

Partner

10/10

Exceptional

02 Mar 2025

Verified traveler

Great place to stay.

Awesome place for the price and the breakfast was really good in the morning. A large variety. The only thing that bothered me was our rook faced the wooded area behind the hotel, which is normally ideal, but there was someone camped out around 30ft into the wooded area in a tent so we kept the blinds shut the whole time. I didn’t see any activity either so i could’ve been old the tent was still intact.

Partner

8/10

Excellent

19 Jan 2025

Verified traveler

My stay was fine, its an plder hotel with modern updates

Self

8/10

Excellent

13 Jan 2025

Barbara

Nice clean room, very good continental breakfast and easy checkout.

Leisure Friends

10/10

Exceptional

01 Jan 2025

Andrea

The pool was really cold. The microwave in the room didn't work.

Leisure Family

10/10

Exceptional

30 Dec 2024

Barry

We have stayed at this hotel several times in years past. It's convenient for us to meet with family. The facility is older but still in fairly good shape. Stay was quite and accommodating

Leisure Partner

10/10

Exceptional

29 Dec 2024

STEVEN

Nice place

Leisure Friends

2/10

Poor

27 Dec 2024

Tim

Problem with billing and Rebecca the manager would not return calls to resolve. Filing dispute through my bank charge card.

2/10

Poor

26 Dec 2024

Natalia

Dirty, smell of weed.

4/10

Poor

22 Dec 2024

Dia

Checked in after a football
Game late. All dispenser with soap, shower gel, etc were empty. The shower was not clean. Other than that thw room was nice.

Friends_and_family Family

8/10

Excellent

19 Dec 2024

Carmel

Friendly staff

Leisure Self

8/10

Excellent

29 Nov 2024

Verified traveler

Late arrival and up and out early so can’t critique on much. Front desk clerk was good and the lobby and entrance well kept. Bathroom was clean but tub/shower did look a little worn. Only negative thing was no where to hang bath towel after showering and water going out on the floor. The shape of the tub prevented shower liner from doing its job. Had to use one of the two hand towels on the floor.

Partner

8/10

Excellent

27 Nov 2024

Patrick

Although the property was relatively clean and the check-in was quite easy, we found a couple of problems with the room. The toilet tank dripped all night long and so we had to keep the door closed to cut the noise. Also, the shampoo dispenser was either empty or did function. Both of these were reported.

2/10

Poor

22 Nov 2024

Courtney

I stayed for 4 nights and no one ever came to clean my room and replenish towels whatsoever! Was very disappointed in that, I had to go to the desk and ask for clean towels.

Business

8/10

Excellent

15 Nov 2024

Edith

About 24 hours prior to our arrival, we received an email with misleading information:
masks were required
registration for swimming was required
no pets were allowed.

Since we booked the hotel because of the pool and because it was described as \"pet friendly\" this caused some anxiety. Fortunately, none of the three measures applied to this hotel. Please make sure that any information sent in advance of a stay is accurate!

Leisure Pet

10/10

Exceptional

10 Nov 2024

Samantha

The room and property was clean. The continental breakfast was excellent. We had a nice, enjoyable and uneventful stay.

10/10

Exceptional

09 Nov 2024

RHONDA

Friendly staff. Breakfast

Business_and_leisure Family

2/10

Poor

03 Nov 2024

Kurt

No soap in the whole hotel to wash hands after using the restroom. Was told to use the shower gel. Was told they’d been out for a month. Only 1 bath towel in the room -was given a ridiculous reason they have to order more. Lobby smell of cigarette smoke when I came back in the evening. Gave me the key to a room that had not yet been cleaned. I packed up my stuff , checked out and drove home all night without ever staying. Awful experience. So disappointed in Hampton Inn. They are usually consistent. Sending a letter to Hilton who is the parent company. Wow just wow!!

Leisure Partner

10/10

Exceptional

03 Nov 2024

Jeffrey

It was nice

Leisure Self

2/10

Poor

21 Oct 2024

Mark

Stressful check-in. Desk clerk didn't understand Expedia room was pre-paid and began charging room again.
$50 Pet fee is not Pet friendly. More like Pets allowed for a big fee.
Spider or some bug lurking in the ceiling. Had to get a step ladder and broom to clean it out My wife thought we should check for bed bugs, so we did but didn't see any. Checked in at10 on a long trip home but was stressed by the time I got to bed, didn't sleep that well.My suggestion is don't book this hotel, just move on to another.

2/10

Poor

20 Oct 2024

robert

Room was not as featured in photos. Shower floor is filthy. Asked front desk for a different room and was refused.

Leisure Family

10/10

Exceptional

14 Oct 2024

Mary

Easy check in,clean room and great breakfast.

Friends_and_family Family

8/10

Excellent

09 Oct 2024

Marie

The hotel was good for an overnight, but the room could use a deep clean especially the sink.
The only downside was being close to the door near the dog area where other guests were loud, as well as the thin walls where you could hear every single noise. Which set off my 2 dogs that have anxiety. None of us slept much.

Friends_and_family Family

10/10

Exceptional

07 Oct 2024

Jennifer

Excellent stay. Stayed twice in the same weekend due to taking a bus trip. We stayed before and after trip. It was a great stay

Leisure Family

10/10

Exceptional

03 Oct 2024

Jennifer

Was a quick overnight trip prior to a bus trip
To DC and actually rebooked for the night we return before we head home Monday morning. Great stay

Leisure Family

10/10

Exceptional

01 Oct 2024

Marla

Nice stay.

4/10

Poor

30 Sep 2024

Brad

I seek out Hampton Inn when traveling because we have always had good experiences. This facility however did not live up to the previous experiences we have had. Everything was bare minimum

Leisure Partner

4/10

Poor

29 Sep 2024

Krissy

The staff is friendly and helpful and our room was clean but I took points off on cleanliness because the whole third floor smelled like stale tobacco despite being non smoking. You could smell it getting off the elevator but also in bed at night. It wasn’t just our room; our relatives reported the same. 2nd floor did not have these issues. I do not usually havw a strong sense of smell but this was really overbearing.

Also the sheets at this hotel were once again too small for the bed. The bottom should go down to the bottom corners, instead it extends just over each corner of the mattress. The top should also be wide enough to tuck in on each side; instead it just extends an inch past the top of the bed on both sides. They use I think Queen size sheets on a king sized bed, which means the fitted sheet rolls off the corners when you sleep and two people have two sleep right up next to each other to both be covered by the sheet. Last time I stay here, which is too bad because the staff is very nice and it is very close to where I need to be, but next time we will stay in Polaris.

Friends_and_family Family

10/10

Exceptional

28 Sep 2024

Paulette

Very nice property!

2/10

Poor

27 Sep 2024

Amy

My room as well as the entire floor smelled of cigarette smoke and pot. There was hair in my shower and mold on the ceiling.

2/10