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Red Roof Inn Columbus Northeast Westerville

Columbus - OH · United States

909 S State StreetView location

6.2/10Good1,001 Reviews
Cleanliness6.2/106.2
Service7.0/107.0
Comfort6.6/106.6
Condition5.8/105.8
Location7.2/107.2
Neighborhood7.8/107.8
Value10.0/1010.0
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Roof Inn Columbus Northeast Westerville

Located in Westerville, Red Roof Inn Columbus Northeast Westerville is a perfect starting point from which to explore Columbus (OH). The property offers a high standard of service and amenities to suit the individual needs of all travelers.

Service-minded staff will welcome and guide you at Red Roof Inn Columbus Northeast Westerville. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities.

Discover all Columbus (OH) has to offer by making Red Roof Inn Columbus Northeast Westerville your base.

Read more about this hotelShow less

With a stay at Red Roof Inn Columbus Northeast - Westerville in Westerville, you'll be within a 10-minute drive of Easton Town Center and Polaris Fashion Place. This hotel is 11.6 mi (18.6 km) from Ohio State University and 10.7 mi (17.2 km) from Historic Crew Stadium.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and microwaves, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
    • Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Westerville Golf Center 2.2 km / 1.4 mi
Inniswood Metro Gardens 2.6 km / 1.6 mi
Mount Carmel St. Ann's Family Medicine Center 2.6 km / 1.6 mi
Otterbein University 2.8 km / 1.8 mi
Good Vibes Winery 2.9 km / 1.8 mi
Sharon Woods Park 3.1 km / 1.9 mi
Hoover Dam Park 4.4 km / 2.7 mi
Parkridge Park 4.8 km / 3 mi
Champions of Columbus Golf Course 6.6 km / 4.1 mi
Anheuser-Busch Brewery 6.9 km / 4.3 mi
Easton Town Center 7.6 km / 4.7 mi
OhioHealth Westerville Medical Campus 8 km / 5 mi
LEGOLAND® Discovery Center 8.8 km / 5.5 mi
The Shops at Worthington 9.5 km / 5.9 mi
Magic Mountain Fun Center 9.5 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
Show 2 more facilities & services
  • Non-smoking establishment
  • Minimum check-in age: 21
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Red Roof Inn Columbus Northeast Westerville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Roof Inn Columbus Northeast Westerville

6.2
Good
1,001 Reviews
Cleanliness
6.2 /10
Service
7.0 /10
Comfort
6.6 /10
Condition
5.8 /10
Location
7.2 /10
Neighborhood
7.8 /10
Value
10.0 /10
Amenities
5.4 /10
100 reviews shown
2/10
Poor
19 Jul 2026
Matt
We left after about 10mins room smelled very bad and the room was in bad shape, needed repairs and the comforter was stained. Wouldn’t recommend wasting your time.
Friends_and_family Family
2/10
Poor
17 Jul 2026
Dan
The shower curtain was broken so water was hard to keep in the tub. Toilet seat broken
4/10
Poor
12 Jul 2026
Mary
The room was need of a lot of repairs. Had a 2x4 holding up the sink. The bathroom had rust and moldy spots. The shower curtain rod was loose and held with a 2x4. Pieces of the hard wood floor were missing. They had no breakfast even though they had a dining area. Walls are very thin. Upstairs neighbors kept us up most the night. Way over priced for the value.
Family
4/10
Poor
25 Jun 2026
Elisabeth
The sheets were clean. There were new lampshades.

But the surfaces that were cleaned had cleaner residue, and any non-essential surface had not been cleaned in years. The lamps themselves had SOOO much fly poop, and their switches were sticky. The hairdryer looked like it had sat beside a deep fryer for six months. The countertop was so cracked that it was supported by a 2x4 so it didn't fall off the wall.

But it was a place to sleep. And it didn't have bedbugs.
Family
6/10
Pleasant
25 Jun 2026
James
Problem with closed captioned. Lady had struggled for over two hours
That was not right for deaf people
That’s not friend with CC
Asked them for discount rate that owner refused
James
2/10
Poor
21 Jun 2026
Regina
First off, as I am checking in the hotel worker is on the phone with another guest and states that the housekeeper has left for the night and the guest would have to come down to the lobby to get the plunger. That was not a reassuring statement. Secondly, all of the “extra” power sources did not work and had to unplug all of the lamps in order to charge our devices. The only light we had was from the bathroom. When we did plug in our devices to charge, there was a spark in the outlets. The toilet was literally the size of a toddler toilet. Spending $100 a night to stay here was not worth it at all.
Friends_and_family Family
4/10
Poor
16 Jun 2026
Andy
ROOM WAS DIRTY, MIRROR WAS OFF THE WALL, PHONE WAS NOT WORKING, MISSING LIGHT BULB, POWER STRIP IN END TABLE WAS NOT PLUGGED IN, REMOTE MISSING BACK
Family_with_children
4/10
Poor
14 Jun 2026
Rich
Staff was helpful. Rooms were dated. Took three tries to get into a room that was ready for us.
Partner
2/10
Poor
14 Jun 2026
Carrie
We left after 5 minutes. We got a different hotel. It was awful.
6/10
Pleasant
12 Jun 2026
Christopher
Ok
Business
4/10
Poor
01 Jun 2026
Gail
Had to switch rooms 3x as the first 2 rooms had a connecting door and people/tv very loud. Bathroom in all 3 rooms dirty, disgusting. Bathroom door couldn’t close as too big for the frame and even if we could close there was no door handle. Stains on white bed cover, tub filthy and sides of tub exterior all black mold and drain area rusted and showing dry cement. Words can’t describe. I do have pictures. One outlet cover had no plate and hairdryer was so dirty I wouldn’t use. Smoke detector was covered with Saran Wrap!
Positive, room with beds was ok and counter outside of bathroom was fine. (Other bathroom counters we saw were cracked and filled with what looked like cement)
Partner
2/10
Poor
01 Jun 2026
Amethyst
Beware this is a scam location. I booked a one night stay for May 29th, but upon check in I was informed that they had incorrect booking information and they tried to charge me a 2nd time after showing proof that the money had been taken from my account. I asked for the booking to be cancelled and the attendant agreed to mark the booking as cancelled on their end and that I should contact Hotels.com to finalize the refund. After believing that my booking was cancelled, I booked at a completely different hotel for the night because I didn’t want charged twice at this location for a single room. The next day when in communication with Hotels.com I was informed that the hotel property was at first refusing to communicate with them and disconnected their phone for a period of time and then finally when they could get ahold of someone they said they were going to refuse to process the refund. DO NOT RISK GETTING SCAMMED FROM THIS LOCATION
Partner
8/10
Excellent
18 May 2026
Brenhin
Very decent place considering the price! We stayed for sonic temple so we spent more time outside of the hotel than we did in it. It is a comfortable place to stay! The area is nice, and the staff were friendly when we interacted with them. The main room was quite cleanly however the bathroom could use a little work, and the bathroom door did not work correctly but it wasn't a problem as I was staying with my partner.
Partner
2/10
Poor
18 May 2026
Sajah
Extremely filthy and not well maintained
Friends_and_family Friends
2/10
Poor
17 May 2026
Ginamarie
The room looked like it has not been cleaned. It was very dirty. The heater/ac was dirty and smelled when turned on. The light by the sink did not work as well as the outlet near it. The toilet was not stable and moved. Lastly, the tv did not work and despite telling staff this twice nothing was done.
2/10
Poor
16 May 2026
Jesse
Dirty, broken sink, tube, missing floor tiles. This was the worst room I have ever seen... The bedding was questionable, we had to use our phone to zoom in to see if the black specks on the blankets moved or not. The front door to the room was also misaligned and you could put a straw all the around it. The shower was molded. We also didn't have light bulbs in our lamps either. Poor is an understatement.
Partner
6/10
Pleasant
10 May 2026
David
No carpet
8/10
Excellent
08 May 2026
DIANNE
Rooms need repairs. Tub leaks and rusty. No clock or coffee pot. Tub surround stained and looks dirty. 2nd Red Roof we stayed in that was sub-standard.
Pet
4/10
Poor
04 May 2026
Adam
Shower rod broken, toilet seat cracked, room smelled cigarette, slow Wifi. We picked premium room so am disappointed to see all of those.
Pet
2/10
Poor
27 Apr 2026
Matthew
The room appeared to be under repair with unpainted drywall patches on multiple walls. A pile of hangers in a corner of the room. The floor was sticky, and the room had an odor that can't be described. We did not stay in the room.
Partner
6/10
Pleasant
26 Apr 2026
Monica
There was a hole in the bathroom door, the microwave didn’t work and the tv color was off but the room was surprisingly quiet, staff was nice and the hotel was in a good location even if the hotel itself looked a bit dumpy
Partner
2/10
Poor
26 Apr 2026
Vern
The property was dirty in the room. Bed was terrible. U could see were two bodies lay with body impression. The toilet and shower were terrible. Tub was clogged. Reported to front desk. They did nothing. Found blow dryer had a burned power cord that was a fire hazard. Reported that to front desk and he just said fine and said nothing else.
Partner
10/10
Exceptional
27 Mar 2026
Chana
Staff were nice upon arrival. Room was as expected. In room no USB ports or lamp plug ins for cellphone. Also one of the bed lamps did not have a bulb in them. Brought my fire stick couldn't use outlet was too far away. Very conveniently located by the freeway and gas stations. Not far from grocery stores.
Partner
2/10
Poor
23 Mar 2026
Harold
They canceled my booking and still charged me
Family
2/10
Poor
20 Mar 2026
Samuel
smoke alarm was removed with wires hanging from ceiling. bed sheets were filthy. asked to switch rooms, which they did. the bed was even more dirty and the mattress protector had brown stains all over it. electrical outlet plate was gone, leaving the outlet and wires exposed. asked for a refund.
Partner
2/10
Poor
16 Mar 2026
Tiffany
I have stayed in a lot of hotels, even other Red Roof Inn's hit this by far was the absolute worse one. I asked for joining rooms, didn’t get it. The front entrance area smelled awful. The front girl was nice but that was it. Here's a list of just some things wrong with this hotel:
1. Rooms were completely disgusting. We switched rooms because of dirtiness all to get even another dirty two rooms. They smelled of mold. I went to the store and got bleach to wipe things down. It did nit help. Between the curry smell, the mold and the dirtyness of the rooms, it was unbearable.
2. All linens were dirty and stained. It looked like the previous person there, the lines were left. Towels filfty, sheets had pee, blood and other stains on them.
3. Heat didnt work. You turned it on and the burning pee smell was horrible. We had no heat.
4. Bathtubs were filfty. Looks like they have never been cleaned.
5. Patched up holes in all the walls. Some of the floor was even missing.
6. Some of the outlets didn’t work.
7. Lamps full of dust.
8. Landline phone didn’t work at all. You couldn't dial the front desk if you wanted to.
9. Cockroaches on the floor. A couple were dead, a couple more alive.
10. Bullet holes in one of the rooms on the wall.
11. Refrigerator so dirty.
12. Dried blood on the lampshades.
This hotel should be condemned. It is absolutely the worst hotel i have ever seen in my life. The area itself is ok and close to the highway but do not stay here ever.
Family
6/10
Pleasant
16 Mar 2026
Nikia
Hotrible
Partner
2/10
Poor
14 Mar 2026
Kristen
Horrible horrible horrible. Tv was broken the bathroom light was out. Half the bathroom counter was broken
2/10
Poor
09 Mar 2026
Alyssa
I was told I could get a refund through my 3rd party and they declined it, toilet didn't flush and dirty bed sheets. I didn't even stay I drive home.
2/10
Poor
18 Jan 2026
Therese
Just plain nasty. Don’t think they know how to clean a room properly. Linens were filthy. Obviously dot. Use any type of bleach on the towels. Red Roof needs to remove their name.
Business
4/10
Poor
02 Nov 2025
Catherine
The shower was dirty, and the room needed a good cleaning.
6/10
Pleasant
02 Nov 2025
JOHN
Ok for the price. Outdated, patched walls, poor flourescent light by sink, no bulbs in headboard lights, rust around tub. It ok for a short one night stay.
Leisure Partner
4/10
Poor
17 Oct 2025
Paul
When I left the lock not lock to still open door

I see that black car end four flat tire and bad area

The room for not enough pillows
Friends_and_family Friends
4/10
Poor
13 Oct 2025
Penny

Needs updating

The hotel defy needs updating! Room had a smell, floor needed repaired and bathroom was old old old!!
Partner
10/10
Exceptional
28 Sep 2025
David
Good enough
Friends_and_family Friends
4/10
Poor
24 Sep 2025
MICHAEL G
Had leaking pipes and mold. Hard bed and even harder pillows. I didn't get any sleep for four days.
4/10
Poor
20 Sep 2025
Greg
No towels in room sink full of water and shower was dirty
Business
2/10
Poor
05 Sep 2025
Sujan
Nothing
2/10
Poor
31 Aug 2025
Michael
When we arrived there was 3 policemen on the property. We asked the front desk and was told one of the customers was unruly. Once that person was removed. The police stayed another 3 hours. The room was dirty both the sink and shower constantly leaked water could not shut off. This has been ongoing because there was bad water stains. It seems this hotel is be used for criminal activity. We considered leaving but was so tired from traveling just wanted to sleep. Believe we should be refunded and also Orbitz should remove this from your list of motels.
Leisure Family
6/10
Pleasant
24 Aug 2025
John
Decent for the price
4/10
Poor
05 Aug 2025
Aweys
No cleaning if you book 2 or 4 days
2/10
Poor
03 Aug 2025
Mary Kay
The pool was closed. The bedding was stained. There was a noise from the plumbing that happened intermittently all night! The noise was from the plumbing in the bathroom. The ceiling above the bed and the walls in the bathroom had stains on them (that could have been cleaned). The bathroom door was broken around around the handle as if someone tried to get in. I stayed in room 225. I reported the noisy plumbing
Leisure Family
2/10
Poor
30 Jul 2025
Jorge
Bed had bed bugs, light in the bathroom didnt work. Had to shower with low light and bathroom was no clean. I asked for a different room and got turned down because was full even though the rooms next to mine were empty. She didnt even try to look at her computer.
Business_and_leisure Self
4/10
Poor
21 Jul 2025
Tyler
Not the cleanest. Not the safest either. We had issues with other people staying playing loud music until 2 am, screaming and partying, harassing us, urinating right outside out window. Called me names for making a noise complaint and lurked outside our room until we had to call the police. Waiting on a refund.
2/10
Poor
04 Jul 2025
Jason
Bathroom door won’t close toilet tank lid broken then glued together shower head broken. Reception attendant still use COVID-19 excuse for no breakfast. If your looking for a cheap n dirty hotel this is it
2/10
Poor
29 Jun 2025
Matt
Got to room, started unpacking and cockroaches scattered
Business
2/10
Poor
27 Jun 2025
Bismark
Very I left the room without staying and I paid for two days when I told them to redound me they said I should call expedía
Business_and_leisure Self
2/10
Poor
26 Jun 2025
Mendi
Went to the property and found bugs in my bed. I immediately went back to the front and told the receptionist that I'm not staying here with my family. I left and Now waiting on expedia to refund my money and fix the issue
Leisure Family_with_children
6/10
Pleasant
07 Jun 2025
TraeShaun
Overall, our one night stay was good. The mini fridges in both rooms were frozen over when we got there, but they were still working. In one room, the microwave plate was either taken out or stolen. Other than that, our check-in and check out went smooth.
Business_and_leisure Friends
2/10
Poor
04 Jun 2025
Jill
NO coffee pots in the rooms. Desk clerk was surly and lazy. I was approached by homeless people in the parking lot
Leisure Friends
2/10
Poor
02 Jun 2025
Patricia
It was really dirty
Business Pet
4/10
Poor
01 Jun 2025
Phillip
Room had fixtures broken in bathroom. Went to sit on desk chair and almost flipped backwards because the chair was broken. Clean towels were put in tub. Person at desk was notified of these problems. No way to treat a senior citizen.
10/10
Exceptional
31 May 2025
Kimberly
No
6/10
Pleasant
29 May 2025
Yaw
6/10
Leisure Family
6/10
Pleasant
29 May 2025
Yaw
6/10
Leisure Family
2/10
Poor
26 May 2025
Gail

Don’t stay here!

First room wasn’t a King as requested, room smelled horribly and mold in bathroom.
Second room…..A dump, dirty, mold in bathroom disgusting, bath tap non stop dripping so rust in tub, soap dish gone from wall. Hair dryer didn’t work.
End table lights….one had a red bulb and one had multiple colours that swirled on ceiling when you put it on.
Returned both bulbs to office and they just put same back later that day. Have stayed here multiple times in the past when visiting family. This was the absolute worse.
One positive, the bath towels were nice.
Partner
2/10
Poor
26 May 2025
Michael
Dirty. Stained linens. Didn't even want to use shower.
Leisure Family
10/10
Exceptional
18 May 2025
Samuel
I would stay again
Business Self
2/10
Poor
17 May 2025
Nicholas
There were roaches,spiders and flies in both mine and my friends room. The bed had dirt and grass in-between the sheets that were also stained. We checked out immediately and when we tried to get our money back they refused us and hotels.com.
Friends_and_family Friends
4/10
Poor
17 May 2025
David

Basic with less service

Asked for an early check in, was told $50 fee to do so. Then was told it is a corporate policy, followed up with corporate, it is not, it is up to the individual property. Then was told we could check in an hour early for no fee, when arrived , would not let us . Stayed three nights, never emptied our trash can at all. Did not clean up or replace wash cloths or towels . Had trouble with the card reader on the door. Property is poorly maintained.
It is in a nice area, quiet, felt safe.
Friends_and_family Friends
2/10
Poor
17 May 2025
Joseph

Stay Away

Roaches, Bed Bugs, Drug Addicts in rooms, Denied Refund
Friends_and_family Friends
2/10
Poor
16 May 2025
Jennifer
Bedbugs in room and they refused to refund money through Expedia.
4/10
Poor
14 May 2025
Martin
Key card barely worked. Room smelled like smoke.
2/10
Poor
14 May 2025
Mark
Extremely dirty
6/10
Pleasant
13 May 2025
Verified traveler

You get what you pay for.

Service was fine. Bed was comfortable. Temperature was good. Room was shabby. I avoided the bathtub and one of the washcloths was a stained rag. The price was what I could afford.
Partner
2/10
Poor
12 May 2025
Autumn
Was here from thursday to monday with 4 people. Toilet broke friday. Told office. They didnt come \"fix it\" till sunday. Then sunday the toilet now leaks all over the floor. So our towels were soaked. Was told we would get a discount for our issue. Went to check out and guess what. No discount. Wont be back. Not very clean. Bedding stained and pillows are rocks.
Business_and_leisure Family
6/10
Pleasant
12 May 2025
Akayla
Generally not very clean but a quiet, somewhat cozy room
Leisure Partner
4/10
Poor
12 May 2025
Eli

Wouldn’t book here unless out of options.

Cheap with no bed bugs are the only positives.

No house keeping, you have to find someone to get more towels and toilet paper. Room smelled like mildew and had a layer of dust over everything. Sheets and towels had existing stains.
Friends_and_family Friends
4/10
Poor
10 May 2025
Monica
Not updated, cobwebs, smells funny, inside fridge not cleaned, expensive for that reason, but customer service is great.
Business Family_with_children
2/10
Poor
09 May 2025
tony
Just unclean not taken care of.
Leisure Self
2/10
Poor
08 May 2025
Jason
First of all, I never leave poor reviews, but for this place I'll make an exception. I'll try to make this short but informative.

I booked the hotel on Sunday. My sister, niece, and I were just looking for an inexpensive hotel close to Columbus before Sonic Temple where we were staying elsewhere for the festival. After driving for 5 hours we arrived around midnight and were ready to crash. The check-in process took around half an hour and the clerk had to make a multiple calls to someone for some reason. Finally he took us to our room. With the lights off it didn't look too bad but once we brought our things in and turned them on we gasped. There were multiple stains on the beds, it was dusty and musky, had a weird smell, and didn't really look like it was cleaned at all. There were a bunch of people outside watching us as well. It just didn't seem safe. If it were myself I might have just grinned and bared it but with my family, no way.

We then packed our things up and told the clerk we couldn't stay there. He said he would process a full refund and i should receive it in 24-48 hours.

Only reason I gave service a 2 is because he seemed to try and he said it was his second day.

You would have thought with a big weekend they would have been on their A game but they extremely dropped the ball. After calling around for sometime we eventually found another hotel an hour away... would highly not recommend!
Friends_and_family Family
2/10
Poor
04 May 2025
Verified traveler
Room is ok for overnight stay to sleep and shower. Had holes in bath towels and found a pair of false eyelashes attached to clean washcloth. Beds were comfy but one bed had food crusted on sheets.
Friends_and_family Friends
4/10
Poor
03 May 2025
Mike
Could use alot of fixing
Leisure Partner
2/10
Poor
27 Apr 2025
Calahan
Hotel room was very dirty, dog hair on floor, sheets were stained and the shower was disgusting. Someone shaved in there and it wasn't cleaned. Do not stay here
Leisure Self
2/10
Poor
21 Apr 2025
Edward

Dont stay!!

Not a great experience! The sheets were stained and dirty no pillow cases pillows were dirty the tub was dirty the bathroom door had animal scratches red paint splatters on the lamp shade the tv was inatalled crooked and no extra toilet paper! The neighbors next door were so loud! The bed was really uncomfortable! Also my kept failing i had to get a new key everytime i tried to open the door! I did not call the front desk becuase ive seen reviews like mine and the people who run this place dont fix anything so why bother thats why i rather write a review!
Friends_and_family Family
2/10
Poor
05 Apr 2025
Vicki

Disgraceful

My son and I were in Westerville for a College Football Combine.

We were awoken at 5:00 am by the sound of running water pouring into our bathroom through the light fixture from the room above us.

Maintenance came to the room.

My son didn't get nearly enough sleep, which negatively impacted his performance at the camp that I paid over $400 for, plus equipment, and I demand a refund immediately.

The rude and inconsiderate desk clerk told me \"well, you slept in the beds, the room above you leaks\".

This is beyond disgraceful.

You should be ashamed of treating people like this.

I fully expect my money to be refunded, plus an additional stipend for the damage you did to my son.

Friends_and_family Family
2/10
Poor
05 Apr 2025
Alyssa
The beds were super dirty, with dirt and stains and hair. The room smelled like cigarettes. The bathroom sink was being held up by a two by hour and while in the room for the 5 minutes a flea jumped on my hand. I immediately asked for a refund. We will see if I get my money back. Definitely did not meet the expectations that were portrayed online. Luckily we could get a hotel room at a super nice place across the street.
Leisure Family_with_children
6/10
Pleasant
30 Mar 2025
Jennifer
Value.
Business_and_leisure Self
8/10
Excellent
11 Mar 2025
THOMAS
Old worn down
Leisure Partner
8/10
Excellent
07 Mar 2025
Jennifer
Expected value.
Business Self
2/10
Poor
04 Mar 2025
Michael
When we got there, they gave our reservation to someone else, and said there was nothing we could do about it. Absolutely terrible experience!
Leisure Family_with_children
10/10
Exceptional
03 Mar 2025
ANGELICA
Comfortable
Business Self
2/10
Poor
02 Mar 2025
Robert
The person at the front desk was nice and helpful. I was given a key and there were people in my room. I was given another room that was acceptable. 3 other people in front of me about to get rooms that were reserved were turned away because they were double booked. I was just happy that I was able to get a room - even though I booked one.
Leisure Self
2/10
Poor
02 Mar 2025
Michael

Terrible

Terrible gave our rooms away!!!
Friends_and_family Friends
2/10
Poor
01 Mar 2025
sarthak
The sheets were dirty, and the property was in poor conditions. I am not usually one to write reviews but this place was not what I was expecting when I booked it.
Business_and_leisure Self
2/10
Poor
28 Feb 2025
Lillia
I got there the woman said follow her we go to the room can't get in she gives me another room the lights go out get another room it's dirty get another room there's no knob to get out the room horrible experience
Business_and_leisure Partner
10/10
Exceptional
26 Feb 2025
Kirsten
I liked how quiet it was
2/10
Poor
17 Feb 2025
Claudia
Toilet leaking water!
Carpet was filthy and dingy.
Coffee was not served as promised!
Never again at this place! 0 Stars
4/10
Poor
17 Feb 2025
Verified traveler

Never Again!

When I went to check in at approximately 715pm, the front lobby was dark. A younger person checked me in and I paid with cash. She then asked me for a $100 cash deposit for the room. Now there is no room service, etc, so my thought was that it was for a pet deposit. I did not have a pet with me which I disclosed SEVERAL times. So another younger person came out, asked me if I had pets, and told me that it was required to have a cash deposit. I told them I did not have it and then asked for my money back to go to another hotel. I already had a bad vibe because of the darkness in the lobby and the big plastic barrier they had all the way across the front desk. I understand this could be for COVID, but it also could be for their protection. This did not present as being a good area of Columbus. So they would not give me my money and then an older lady came out, asked me if I had pets (again) and then said I could put the $100 on a card but it would take a week to go back on my card. I was not able to do that either. I again asked for my money back and they would not give it back. The older woman finally waived the deposit and just told me not to smoke in the room. I don’t smoke. This is the only reason I gave them 2 stars for service.
When I get into the room I wash my hands and go to use one of the 2 washcloths provided. One of them was dirty and the other had a pubic hair stuck to it. So that was out. Overall I felt very uncomfortable in the room and I did not feel safe
Business
10/10
Exceptional
16 Feb 2025
Marvin
Could use a little tlc on fixing and updating things in the rooms especially of how much you have to pay
Leisure Partner
10/10
Exceptional
07 Feb 2025
Jennifer
Check in easy
Business_and_leisure Self
10/10
Exceptional
04 Feb 2025
Jennifer
Parking near room greatly appreciated
Business_and_leisure Self
10/10
Exceptional
03 Feb 2025
Tamara
Its great
Leisure Family_with_children
10/10
Exceptional
30 Jan 2025
Tamara
Myself and my german sheperd enjoying are stay
Business_and_leisure Family_with_children
6/10
Pleasant
16 Jan 2025
Rebecca
Thin walls- noisy neighbors at very early hours.
10/10
Exceptional
10 Jan 2025
Tamara
Its safe clean the woman at front desk really nice and keeps the coffee going nice clean safe place to stay with your family bug free and my shepherd loves red roof too
Business_and_leisure Family_with_children
6/10
Pleasant
06 Jan 2025
Jean Andre
It’s an ok place to spend a night or two.
Business_and_leisure Self
4/10
Poor
27 Dec 2024
Brittaney
My room was not clean. I went to walmart at bought cleaning supplies to wipe things down. hair in the shower, floors were sticky, sheets were stained. the staff that checked me in was nice but the guy that was there overnight was rude. i asked for my sheets to be replaced and he said “ im front desk not housekeeping” crazy. i really wanted my money back but didn’t want to ruin the night with my family.
Leisure Family_with_children
2/10
Poor
19 Dec 2024
Melissa
This place needs to be torn to the ground. I ended up going home with no heat
Leisure Self
2/10
Poor
30 Nov 2024
Arunkumar
Stay away from the property; worst room conditions with no hot water in the shower in for the month of Nov in Ohio; arrogant manager who doesn’t want her contact details shared with the customers for reporting issues, guess because they knew they would get a lot of calls for the poor conditions in the rooms; unfriendly front desk staff..,DONT GET A STAY HERE!!!
Leisure Family

Location & surroundings

Red Roof Inn Columbus Northeast Westerville
909 S State Street, Westerville, United States

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Red Roof Inn Columbus Northeast Westerville

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