Name: HomeTowne Studios Columbus
Address: 6275 Quarterhorse Dr, Ohio, 43229, US

4/10

Poor

26 Jun 2026

Daniel

Bathroom door wouldn’t close right, the room had no microwave, and the ac wouldn’t work correctly.

Family

2/10

Poor

25 Jun 2026

Janie

Better place for those who LIVE In hotels as a residence. Not good for a traveler.

Self

2/10

Poor

21 Jun 2026

Rawle

This property definitely has roaches

Self

4/10

Poor

19 Jun 2026

Qiana

My food went bad over night. The refrigerator went out. And no reimbursement. My tv kept going out. The room phone didn’t work. And every time we would go to the front desk no one could help or there wasn’t any kind of compensation. It was just one thing after the other. And I paid a nice penny to stay for 2 weeks.

Partner

2/10

Poor

01 Jun 2026

Ellen

Staff was very helpful! We did have to get separated from our group bc a double room wasnt clean for us.

Friends

6/10

Pleasant

31 May 2026

WILLIAM

Surprised that there wasn't a television in the room. Not sure if that applies to the entire property, but I did see a guest bring one inside the building for his own room. My particular room looked liked an unfinished potential update. On the other hand the staff was far friendlier than other places I've stayed.

Self

6/10

Pleasant

30 May 2026

David D

Good location! Helpful staff

4/10

Poor

24 May 2026

Pepe

Disappointed that no one was at the staff desk for check out. I waited 35 minutes and no one showed up to collect my key.
So, I put the key in a Dropbox because the office was completely shutdown. Drop window blinders at office window.

8/10

Excellent

23 May 2026

Dominick

Good for the money. I would stay there again.

Partner

4/10

Poor

19 May 2026

Ken

The room was dirty. The microwave wouldn't open after use, you had to unplug it to get the door open. They were repaving the parking lots, so some people had to park on the street. There was no water for a whole day.
Overall it was not good and I would not recommend it.

Family

8/10

Excellent

19 May 2026

Michel Josue

Staff was SUPER nice. Property looks under remo which is a good thing because they are making things better. Room space was ok for me but it doesnt feel as clean as you might want.

Self

2/10

Poor

18 May 2026

nocona

Roach infested and decided it was a great idea to have their parking lot replaced on the busiest day of a large music festival so very few patrons had places to park.

Self

2/10

Poor

17 May 2026

Bailey

Nicotine stains running down the walls, a door that didn’t lock (we had to ask to move to another room), water got shut off to the building for a number of hours (they said it would only be 1 hour), mold coming through and around extremely old seals around bath tub, cockroaches were all over our room after being switched, and the office hours are ridiculous (only 11am-7pm Mon- Sat & closed Sunday’s). Do not stay here. -4/10 would never stay here again or anywhere near it

Friends_and_family Family

10/10

Exceptional

10 May 2026

Jacob

Clean good suite with stove n kitchen but prices could be lower

4/10

Poor

28 Apr 2026

Sandra

Kitchenette had working microwave, refrigerator and stove. Stove was NOT cleaned, refrigerator and microwave cleaned excellently. No trash bins, and you have to bring your own garbage bags, food left in cupboards and was rotted. Holes in bathroom door and patched holes that needed painting in the main walls. Beds were comfy an clean and so were the linens. Couldn’t watch TV as the remote didnt have batteries.

2/10

Poor

26 Apr 2026

Chris

Found ROACHES IN ROOM

Partner

2/10

Poor

25 Apr 2026

Jon

This hotel we'll cancel your reservation if you are not there by 7 PM. When the office supposedly closes with no warning, no email or notification of any kind. I showed up in my reservation was canceled without any notice and they had no rooms left!

2/10

Poor

25 Apr 2026

Kenneth

Buyer beware. Issue with room availability, lack of chairs and waste basket in room, kitchen stovetop was barely usable (took 40 mins to get water to boil), front desk closes at 7pm....

Oh, yeah, THERE WAS A ROACH CRAWLING IN THE BED. I left before finishing my single night stay...

Self

4/10

Poor

15 Apr 2026

Kevin

The room had a small, uncomfortable bed. When I came back to the building on my first night, a maintenance person had a mop bucket coming back presumably from cleaning up a water situation. The next morning, I had a water situation in the unit I was in. I checked out a day early due to this. This place was a clean looking place with water issues.

2/10

Poor

11 Apr 2026

brandon

I wasn’t even there my stay was canceled and I didn’t get my refund the manger is holding my refund even though I booked it through Expedia I can’t get my money back

Self

2/10

Poor

04 Apr 2026

Johnny

Arrived on property, abandoned car with no wheels in parking lot. First two rooms were dirty (not cleaned out from previous occupant) lady at front desk was very nice and apologetic but cmon. Finally got my room after waiting 1hr for one to be cleaned out. Mold in the shower head area and ac/heater unit had a funky, moldy smell when turned on. Floor felt grimy and some towels had mysterious stains on them. Would not recommend.

Self

10/10

Exceptional

01 Apr 2026

Michelle

Have had a good experience staying the front desk has been very helpful throughout my whole stay

Partner

8/10

Excellent

29 Mar 2026

dominique

It was clean and pretty quiet

2/10

Poor

15 Mar 2026

Tiffany

I’m not from Columbus but the pics on this site was catfished like a mfer!!!! Close to restraunts ,shops etc this place is sorta tucked in the back

Partner

2/10

Poor

06 Mar 2026

Alphaeus

The room for had been propped open by hotel maintenance. They'd left tools on the table, a light fixture was disassembled, the shower rod was off, the ceiling was water damaged, there were soft spots in the floor that I thought I might step through, and worst of all I saw a roach. Because they had weird office hours I couldn't move rooms or even lodge a complaint before I left. It was easily the worst stay I've ever had at any hotel.

Self

8/10

Excellent

27 Feb 2026

Tim

Staff friendly

Self

2/10

Poor

07 Jan 2026

manu ureche

Terrible service and the front desk cant do anything to help because they are never there

Business_and_leisure Friends

4/10

Poor

04 Jan 2026

Katlyn

The front desk closes at 7, so I had to call someone to be let in, which wouldn't have been an issue if the power hadn't gone out a couple hours after i checked in. I was left with no heat i 26° weather, and no way to contact the front desk as their phone was impacted. When I called the corporate number I was told they couldn't reach the front desk either, so nothing could be done. It took hours for the power to come back on, as my room got steadily colder.

Leisure Self

6/10

Pleasant

12 Dec 2025

Matthew

Shehhebddsqjjsjsj

2/10

Poor

24 Nov 2025

Stephanie

The room wasn’t clean , there was food still on the countertop and behind the stove top. The bathroom was not clean either, no soap nor a trash can in the room. The first night all you could hear was people stomping above the room, the next night same thing but in the room next to me. Then at 2:45 am the fire alarm went off and kept going off until 6:00 am. Another resident informed me this happens all the time there. I left a day early and at 8 am and requested a refund for the last night as I was not staying and now they are stating since I hadn’t checked out they could charge me a fee as well as I didn’t get a response on my complaint. The office was closed Sundays which is the day I left , was not able to check out as there was no one there to take the keys so I left them in the room. I won’t ever stay here again.

2/10

Poor

16 Nov 2025

Ashley Elizabeth

Please avoid this hotel. First, its the closest you'll get to staying in a....den of ill refute. There was no soap or towels in my room and the floors were in desperate need of sweeping. Next, they charged a fee at check in and told me it was the refundable incidental fee. Well, that was 3 months ago and I'm still fighting to get that money back because they are lying to my bank and saying it was a nonrefundable fee I agreed to. Even though I paid for the room in full through Orbitz, they are now trying to say it was the room fee. They keep changing their stories in order to keep stolen money. Luckily, I didn't experience this, but several guests had their vehicles broken into. One guest told me his car had been broken into 3 times in the span of a month. So please, do not stay here. Save yourself the hassle and maybe pick a nice cardboard box on the side of the road instead.

Leisure Self

8/10

Excellent

14 Nov 2025

Matthew

Was fine

Self

10/10

Exceptional

07 Nov 2025

Matthew

Was fine

Self

10/10

Exceptional

03 Nov 2025

Jim

Great stay except for the spotty wi-fi

Leisure Self

2/10

Poor

03 Nov 2025

Lih

My room had crumbling and discolored bathroom walls, and it did not have soap! My friend's room had soap but no towels! And there were exposed loose wiring on the HVAC unit! Maintenance and housekeeping was definitely lacking.

Furthermore, upon arriving, rather than having a registration desk to collect the key, I had to wait for staff to open the closed registration window!

Very disappointed of this facility being part of the Red Roof Inn, which usually is better.

Friends_and_family Friends

2/10

Poor

02 Nov 2025

Emmanuel

Room smelled bad

2/10

Poor

02 Nov 2025

Martin

There were no drinking cups (plastic or glass) in the room for purposes of brushing teeth or drinking water and no towels!!! … only a washcloth size piece of cloth in the kitchen … result: no morning shower and shave. One stay at a Red Roof hotel will be enough for the rest of my life! Martin Kamber

Self

10/10

Exceptional

31 Oct 2025

Matthew

Was fine

4/10

Poor

27 Oct 2025

Patricia

Room ok did not use kitchen but there isn’t anything there to use like silverware and basic things for a kitchen so you need to bring them. I didn’t like the intimidating people outside room and in parking lot. I don’t like being shouted at for no reason. We left early too.

Leisure Partner

2/10

Poor

24 Oct 2025

David M

place was very dirty

10/10

Exceptional

16 Oct 2025

Jesse

Every time I stay in the 614, i look mm

Self

8/10

Excellent

08 Oct 2025

Kai

Ok

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

jesse

I love this place. if you want to cook, you will need to have everything required except the stove. there is a family dollar just across dublin granville rd to get utensils though. good prices on disposable or permanent stuff. decent grocery selection. the sheetz is great too. good food (snacks or meals) beer, smokes, coffee, etc.
there is actually a ton of stuff in walking distance--subway, a couple chinese restaurants, vape shop, convenient store, mexican food, waffle house, mcdonalds, a bar i think...
it is located at the last highway (i71) exit before the beltway (i270) that circles the city. so you will be on the very north end of town, but able to jump quickly onto the interstate.

Self

2/10

Poor

05 Oct 2025

Gregory

The lady at the desk was ok when I checked in, helpful, after that the place said no smoking, I walk in and smells like marijuana, procede to the elevator that looks like it might crash at anytime, get in the room very dingy, not like the pics wish I would've read views first, then were there for like 10 minutes don't really check out place but not even a remote for the t.v., and 1 small pillow per bed, so we go to leave for the buckeyes game we stop at the desk, and ask for a remote, and a couple more pillows, the desk helps with that. So we head out to the game come back and realize, there's not even towels for the shower, not to mention when we got back it looked like a pimp, and his girlfriend or whatever wearing very little by the front door, got back to the room the a/c sounded like it was ready to take off, so whatever it's one night, wake up on Sunday and nobody to even talk to, front desk was closed, never seen anything like this, this place should be shutdown for good, beds were ridiculous also, not comfortable shouldve just left, and when you call the desk nobody to help you, it said desk is closed on sunday

Family

10/10

Exceptional

04 Oct 2025

Jesse

The kitchen had 2 functional burners for cooking, plenty of cabinet space, clean fridge.
The ac was odd. it always seemed cold or warm because I couldnt find a setting I liked. It was fine though. I froze the room, then turned down a lil, and waited til next adjust

Self

10/10

Exceptional

03 Oct 2025

Ponciano

Bien

4/10

Poor

01 Oct 2025

Jesse

Even better than the first time!

Self

10/10

Exceptional

30 Sep 2025

Jesse

I had a laid back time. Private and quiet.

Self

2/10

Poor

26 Sep 2025

Derek

Avoid at all costs!

Worst hotel experience I’ve ever had! Didn’t have a room for me, still charged me the full amount anyways & it’s been a week and still no refund, won’t return my or hotels.com calls or answer emails.

I booked this hotel and they charged the full amount of the booking. When I went to check in after driving 8 hours they said they were completely full and didn’t have a room for me. They said I must have made a mistake. I showed them my confirmation with the correct date, payment, address and picture of that exact hotel. They said I had to contact hotels.com for a refund. I’ve called the hotel many times in the last week as did hotels.com along with sending multiple emails and have not gotten any replay at all from the hotel so they won’t issue a refund.

The area looked extremely unsafe and was very dirty also.

In summary I was incredibly inconvenienced by having to book another hotel the because this hotel didn’t have a room for me and they are just not answering any communication so they can try to steal my money and not give a refund.

Business

4/10

Poor

24 Sep 2025

Joseph

Was assigned to room 121. I went for a shower, the handle fell off in my hand. As i went to ask for another room, I saw the plastic bag in the sink, with an empty beer can in it. When I told the desk of my situation in 121, they assigned me to room 106. I went to room 106, and it still hadn't been made up. Housekeeping told me 10 minutes, no problem. They held to that. Room 106's door wouldn't close without slamming, because it's off it's hinges. I was given towels for the shower, but only given two wash cloths and the towel for the shower floor. No bath towels. The bathroom door had a hole punched in it, a nice fist sized hole in the door. Fortunately, the staff I dealt with were very cool and helpful. But I would expect much more from a Red Roof in property. Meh, at that price-point, what should I expect? The Bellagio?

Self

2/10

Poor

21 Sep 2025

Cameron

There was blood on the wall in the bathroom. A roach came out of the wall and crawled around.

Business_and_leisure Partner

10/10

Exceptional

20 Sep 2025

Jesse

I really liked how easy going people were. Cool place.

Self

2/10

Poor

18 Sep 2025

Claudia

Never coming back

Room was not clean. No amenities, not even a coffee machine in the room or coffee available in the hotel. They didn’t even have cups in the room. The elevator wasn’t working. Didn’t feel safe. Never coming back

Partner

2/10

Poor

15 Sep 2025

Arshawn

The hotel stole my money and Expedia is helping, the hotel was so called closed at the time I purchased the room. I got the protection on my stay and Expedia is even saying they can’t give me my refund back for a hotel that shouldn’t even been on the app at the time.

8/10

Excellent

14 Sep 2025

Chad

The Truth

Amazing Staff, and very comfy beds, one of the best away from.home sleeps that I have had in a while... The cabinets and stuff are aged and warn, however for the price and offering a way to do your oqn cooking it was not bothersom... Walls could use a washing or new paint... I would stay here again due to the Beds and Staff... God Bless and thanks for being so.accommodating to my special requests...

Self

2/10

Poor

12 Sep 2025

Steve

Won't stay here again

No toilet paper (I mean not a single roll) for three days and then my car window was broken

Self

2/10

Poor

01 Sep 2025

Berhanu

The stench of stale cigarettes and a musty, unidentifiable odor clung to the air the moment I stepped into the room, so thick it felt like a physical presence. It was a smell that promised sickness, and it delivered. By the second day, a persistent cough had taken root, a constant reminder of the noxious environment. My frustration only compounded when my room key failed, locking me out. I tried calling the front desk, but the phone rang endlessly, a hollow sound in an empty lobby. I saw no staff anywhere. With no other option, I was forced to sit in my car for hours, the helplessness and anger building with every passing minute. When a staff member finally appeared and begrudgingly answered my call, their attitude was dismissive, as if my inconvenience was a personal affront to them. The way they spoke to me was demeaning and cold, a far cry from the welcoming service one expects when paying for a room. This wasn't a relaxing getaway; it was an infuriating ordeal. Every aspect of this stay—from the foul air to the utter lack of care from the staff—made it a complete waste of money. I wouldn't wish this experience on anyone. I don’t recommend anyone

Business_and_leisure

2/10

Poor

31 Aug 2025

Maria

We walked in and walked out! I read the reviews and saw pictures and the place didn’t look bad but once we got there it was terrible! I would not recommend this hotel to no one! We stayed somewhere else because it was that bad.

Leisure Family

2/10

Poor

02 Aug 2025

Robert

The rooms are terribl, the water comes out rusted. Also the water smells and tastes like metal. My toilet was uncleaned.

Business

2/10

Poor

23 Jul 2025

Deidra

Horrible. I made a reservation for an entire weekend with us checking out Monday . We had 2 day tickets to the Columbus zoo an water park.
We ended up having a problem with our car and did. Or end up arriving until Sunday morning. Only to find out there was no manager on site. And than that they had canceled our reservation. We were then told we needed to contact Expedia for our refund. And now I have been going back and forth with this hotel an expiedia ever since. And I paid for the insurance which in ohio covers your car breaking down. I ended up paying another $100 to stay somewhere eles for the night.
It would have been nice if they had contacted me and told me that they had canceled our reservation. I spent $298.00 for my reservation. And another $100.00 for a night somewhere eles. And haven’t gotten a single penny back from any of it.

Leisure Family

2/10

Poor

19 Jul 2025

DESHANNA

Absolutely Horrible Experience – Do Not Stay Here!

This was by far one of the worst hotel stays I’ve ever had. The property is extremely ghetto, unsafe, and poorly maintained. When we arrived, the entire hotel was surrounded by U.S. Marshals arresting someone—it felt more like a crime scene than a place to rest.

The first room they gave us was disgusting: it reeked of smoke, had stains on the sheets, ashes on the bed frame, and holes in the mattress. After complaining, they moved us to another room, which looked cleaner at first glance but had its own issues. The TV and phone didn’t work, and the A/C unit was leaking water all over the floor. When I reported this to the front desk, they handed us towels and acted like it was no big deal. No apology, no sense of urgency—nothing.

This hotel is a nightmare. If you care about your safety, comfort, and peace of mind, DO NOT BOOK HERE. I wouldn’t recommend this place to anyone.

Business Partner

2/10

Poor

15 Jul 2025

Jacqueline

Catfished

Avoid if possible. The room and property were not properly reflected in the pictures. When going to the door there was a door stopper type item creating a gap you could see inside the room. The room itself smelled like a cat had been living there for years and pissed every where. Not worth a single penny

Friends_and_family Friends

10/10

Exceptional

12 Jul 2025

Leonora

It's as expected for the price but better than most as far as suites goes.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Daniel

Late arrival through a locked window without seeing a person behind the counter, just a voice requesting identification, Room not too nice, spare and not too clean,

Leisure Partner

4/10

Poor

01 Jul 2025

Steven

The properties to end there was no pets allowed but there was dogs in the building. The doors was not secure no access to the to the building from the rear nor the sides so you have to walk all around the building to get in when you park in the rear.

Leisure Friends

2/10

Poor

23 Jun 2025

Kimberley

Where do I begin? The pictures are lies!!!!! This place was was absolutely terrible!! Lets start off from the beginning!! When I went inside there was a note that read \"Dial 0 on the phone\" so I pick up this dirty white phone & press 0. Well, this man comes down to check me standing in the hall. He give me 2 keys & tells me I'm in one room so... we continue to that room after being told the elevators don't work anymore. I tried to get inside & the key didn't work, but I heard a bark from inside & a mans voice screaming, \"SHUT UP.\" They realized that I was actually supposed to be in a different room. So we go to our room... The inside was absolutely disgusting the walls were dirty mid ways down, dirt inside the bed frame, & water damage on the facing of the cabinet doors. To top it off one of the 2 bed frames was going down hill from the headboard. There was no soap, shampoo, or TOILET PAPER!!! So, I go to call the front desk... The phone doesn't work. Anyways, RUNNN... DO NOT STAY HERE!!!

Leisure Friends

8/10

Excellent

23 Jun 2025

Teresa

The Front Desk was helpful. The elevator was broke and we were put on the 4th floor. We were only sleeping there so not so bad the place was quite.

Friends_and_family Friends

2/10

Poor

22 Jun 2025

Timothy

One of the worst experiences I have had. Room not clean, bed broke, no toliet paper or soap, not even a trash can in the rooms and all of the furnature was in a state that of bad repair. Also elevator broken.

8/10

Excellent

12 Jun 2025

JEFF

When I got there the room they gave me was on the 4th floor the elevator was broke so after I got my stuff up to the room I opened the door and it was occupied, tried to call staff but courtesy officer was not answering his phone. So I'm trying to get my money back but I doubt that'll happen even though nothing was my fault

Business Family

8/10

Excellent

03 Jun 2025

James

Everyone was nice

Leisure

8/10

Excellent

02 Jun 2025

Osman

The room was very nice except for the air conditioning that was a little hot, I informed about it, they created the maintenance order but the person didn’t repair or change the unit

Business Partner

6/10

Pleasant

02 Jun 2025

Sara

There were no utensils, plates, etc, in the kitchen so if you didn't have them, you weren't cooking. There was onsite laundry which was helpful, but pricey. And the machince charged my card multiple times.

Leisure Pet

10/10

Exceptional

28 May 2025

Wisly

Good

10/10

Exceptional

15 May 2025

Verified traveler

Thank you to the front desk who has always been so courteous and friendly. Thank you to Angie in housekeeping who works so hard at her job to keep the customers happy. Angie goes above and beyond to make sure my stay is pleasant.

Partner

8/10

Excellent

11 May 2025

Adeoye

Quietness. The environment is clean. Smoking is becoming uncalled for in the hotel.

Leisure Partner

2/10

Poor

11 May 2025

Samantha

Disappointed

When we first checked in on Thursday for a 3 day stay, we were told the elevator was broken but not to worry because it should be fixed soon....it was never fixed and we were on the 4th floor. Extremely inconvenient. We booked a smoking room for 2 people and there was only 1 pillow and no ash trays. Everytime we took a shower the people beneath us would complain to us that water was leaking in their room....the bathroom lights burnt out and it was a pain finding someone to give us a new lightbulb. Just overall disappointing stay, the place looks a lot nicer from the outside. Definitely will never stay here again.

Partner

10/10

Exceptional

10 May 2025

Verified traveler

Overall our room was good. The housekeeping staff was excellent to accommodate any concern or need we may have had.

Partner

10/10

Exceptional

07 May 2025

James

Every thing has been fine

Leisure Pet

10/10

Exceptional

03 May 2025

David

Very nice check in.

Leisure Family

10/10

Exceptional

03 May 2025

James

Well kept

Leisure Pet

8/10

Excellent

03 May 2025

James

Everything was fine

Leisure Pet

6/10

Pleasant

30 Apr 2025

JoAnn

The elevator was not working had to go up on the third floor. Two of the lights on the room does not work. And the bed is to hard.

Leisure Self

10/10

Exceptional

25 Apr 2025

tricia

The housekeeping staff was remarkable and always friendly. The front desk was always nice and never hesitated to accommodate our extended stay. Thank you all so much.

2/10

Poor

18 Apr 2025

Daniel

It was not at all how piks looked heater was falling apart room was half way cleaned i just need a place to sleep for the night so i dealt with it but would never go back

4/10

Poor

06 Mar 2025

Verified traveler

I hates it the room was extremely musty smelling. I found mold in the toliet which would explain that. The coffee machine didnt work. The musty moisture made the room feel very uncomfortable. I hated it and spent hella money for no good damn reason.

Friends_and_family Family

2/10

Poor

18 Dec 2024

Misty

DO NOT STAY HERE!!

EXPEDIA NEEDS TO REMOVE THIS HOTEL FROM THEIR WEBSITE.

Rented two rooms on 11-29-24 through 12-1-24.

The first problem was that they said we only had one room. Had to get information from Expedia reservation to confirm.

One of the rooms did not have heat.

The other room didn't have any towels. My husband asked another person staying there for a towel.

There were items still in the room from other people.

Rooms were very dirty. Didn't bother sleeping under the blankets. Yuck.

The room above us had people that were jumping up and down, playing loud music.

Pot smell throughout the hotel.

There were no employees after 700pm, so none of these issues were able to be addressed.

This was the most horrific hotel stay we have ever had. I would never recommend it. I guess you get what you pay for. We would not stay here if offered any amount of money.

Leisure Family

2/10

Poor

06 Dec 2024

Deanthony

Everything is super bad they have roaches they dont fix the plumbing toilets flood frequently the insurance also doesn't work its a waste of money the microwave looks like and smells like someone might have manufactured drugs inside of it the sheets were dirty when I came in something brown and sticky on them my room smelled like feces upon me leaving they never fixed the plumbing completely and the bottom of the toilet leaked for two days no one ever came even when I asked for toilet paper for two days the gave me a used roll bad enough I booked this room for 3 weeks and tried to leave 8 hours after check in they were going to still be charged six00 just to cancel first day expedia needs to romove them and code enforcement should shut them down this is definitely illegal to still be open side note they will vandalize your car if you park close to the building happend to me dont know who had time to put adhesive on my windshield

Business_and_leisure Family_with_children

4/10

Poor

04 Dec 2024

Kevin

Bed was dirty and lots of cockroaches

2/10

Poor

01 Dec 2024

Vandal

Had to many Roaches

2/10

Poor

30 Nov 2024

Keiwon

I was not able to attend my stay and am do for a refund.

Friends_and_family Family

6/10

Pleasant

11 Nov 2024

Thomas

Clean, found smoking damage in room on toilet.

The room was ok. When I checked in the room given originally was dirty and someone smoked in it. I let front desk know, they gave me a new room. The new room was nice I looked on the toilet seat and saw someone had previously smoked in this room and damaged the toilet top. I didn’t find out till the next evening. I tried to inform front desk but the desk was closed. It was closed the next day as well. I would stay here again it wasn’t a horrible experience. Nice and clean for red roof inn.

2/10

Poor

09 Nov 2024

Carla

Horrible

Roaches on the curtains, no bed clothes or cases on the pillows, smelled horrible, reserved double beds got one bed, range hood was filthy no towels or wash cloths waited on customer service until I finally left and went elsewhere.

Friends_and_family Friends

2/10

Poor

08 Nov 2024

Percy

This property is dirty
Stains on the bed
Roaches in the room
Dirty microwave

6/10

Pleasant

08 Oct 2024

Marissa

The cover to our air conditioner fell off multiple times, you could hear everything the people around you were doing. The shower was not clean and had terrible pressure. It was either all the way hot or all the way cold.

Leisure Friends

2/10

Poor

05 Oct 2024

Verified traveler

DONT STAY HERE

Awful. There was black mold in the bathroom, roaches everywhere, dirt all over the floor, fire alarms going off constantly, burning smell of cigarette smoke, no body at the front desk ever.

Business

2/10

Poor

30 Sep 2024

Dana

It was an absolute dump! No staff at counter, called and was told they’d be out shortly, 30 minutes later a man in dirty sweatpants and a dirty shirt came out to check us in. The area was unsafe for me and my young daughter. People out from smoking marijuana and cigarettes right by entrance, entire building inside and out reaked of weed and smoke. Entire place was filthy and disgusting. Finally got to the room, walked in to find dirty floors, dead bugs everywhere, filthy blankets on bed, bathroom looked like it hadn’t been cleaned in months! Worst experience ever!! Left keys on counter and walked out! Absolutely horrible experience! I highly recommend you take this hotel off your site! I am still trying to get my money back! I am traumatized over this! 10pm at night my young child and I were driving around Columbus trying to find a safe and clean hotel to sleep in! Awful, terrible, horrible experience!!

Business Family_with_children

2/10

Poor

29 Sep 2024

Alda

I called earlier in the day to say I'd be arriving late and was told that this would not a problem - just call the number on the phone in the lobby. Arrived at 10:37 PM and was told they did not have my reservation. Called Expedia through whom I had made the reservation and everything was fine on their end. Hometown screwed up and didn't even TRY to see if they had another room availble that night.

Business

2/10

Poor

27 Sep 2024

James

Horrible place to stay for 0 amount of money The Super 8 Next door is MUCH better. Stay away.

Business

2/10

Poor

26 Sep 2024

Mack

Stay away

2/10

Poor

25 Sep 2024

JUAN

I requested a fully refund because did not stay at the hotel. The room was very dirty with cockroaches. Very dirty the whole room, towels, banquets, pilots, bed, floor, etc. Thi hotel is the most disgusting and dirtiest I've ever seen in the USA. I have booked 2 room that I did not use and finally I stay in another hotel. Very disappointed experience.

Business Partner