Quality Inn and Suites North/Polaris Worthington

4/10

Poor

08 Mar 2026

Christine

The property was very old and in a lot of disrepair. Our room was old, dirty, and certainly not what I expected (or what any normal/average person would expect, I believe). There was grime at the bottom of the shower that looked like dirt spilling all over the bathroom floor, and all kinds of crud under the AC unit. It looked like there was some small animal living there. The phone had the insides out of it so it was impossible to call the front desk. Therefore, I made multiple (4) trips up to the front desk to try to get some help. I asked for two extra pillows initially, and they said the hotel was full and they had no extra pillows in the entire hotel. However, the next morning when we had no hot water to take showers, they offered us to go to the 3rd floor (we were in the 1st floor) to take showers, but that room’s hot water didn’t work either. That proved there were rooms available, and the parking lot was barely full. The chair next to the bed was incredibly old and the covering was dirty and the plastic was pulling away from the chair. It looked like someone took their fingernails and scratched the pleather off the chair. It’s hard to believe they would allow guests to stay in this room. However, the AC did work:) They offered no compensation for any of this. I would expect at least a partial refund. Very disappointing.

Friends

8/10

Excellent

08 Mar 2026

Marie

Good stay for the price. It’s an older property but clean. Not much water pressure and the water wasn’t very hot. Breakfast was ok but also not hot. Staff members were friendly. Again, good for the price. Would stay here again.

Family

6/10

Pleasant

08 Mar 2026

Karen

Room was clean but needed updating. Worn furniture, cracked toilet seat, granite counter holding microwave was coming off the wall. Bed was comfortable. Breakfast was adequate.

2/10

Poor

15 Feb 2026

Joshua

the sheets were stained. we asked for a change of sheets and they just ended up making the bed. There was no plate in the microwave. had to go ask for one. toilet seat had dried up piss on it so I ended up taking some soap and cleaning it off. Smelled like somebody smoked in the room prior to our stay. The room door even when closed completely didn't lock. you could pull it open. so make sure you check the door when it's closed to see if it pulls open. 20 different cars between this hotel, the motel next to it, and the courtyard had their windows busted out. Luckily ours didn't.

Partner

6/10

Pleasant

15 Feb 2026

Catherine

The room was in so-so condition. The water pressure in the shower wasn't the best, and some gray, dirty water came out of the faucet when I turned it on. The bed was semi-comfortable. The staff was really friendly, though.

Self

4/10

Poor

10 Feb 2026

Kasey

Room was just kinda gross. Stains on towels. That kinda stuff.

6/10

Pleasant

08 Feb 2026

Luther

We have stayed multiple times before, close to our family and grandkids. This visit was below par. I was told before traveling that we would have a ground floor room. One in the party was using a walker and mobility challenged. With the elevator that workout okay. A request was made in the morning after our first night's stay to tighten a very loose toilet seat and to bring in a desk chair for the workstation in the room. Neither happened. The next day I took out my multi tool and fixed the loose toilet seat in less than a minute. No chair through the 3 nights. On the second day the waffle mix was drained out. We asked to have it refilled but got a blank look and nada. Later in the morning some else came and refilled it but we were done. The property is well located and quiet. The bed was great!!! This ice machine was not working. The vending machine was empty. There had been a major snowfall a week before but most of the parking spaces still had half a foot of snow in them. There was a car parked blocking part of the space in front of the main entry from Thursday evening when we checked in, until Sunday morning when we checked out and it was gone. We will not be staying here again.

Leisure Family

10/10

Exceptional

26 Jan 2026

Michael

Very good stay

10/10

Exceptional

14 Dec 2025

Timothy

Breakfast was bagels, cereal, waffles and juice. It's clean and free. Definitely like that The Waffle House is in the next parking lot. Room was clesn and comfortable. 10/10.

Partner

4/10

Poor

09 Dec 2025

Riley

The heater in my room was broken and it was very cold at night. Was not fixed after the first night so had to sleep with my jacket on since it was so cold.

Business Self

10/10

Exceptional

09 Dec 2025

Nancy

Room was very clean.

Leisure Self

10/10

Exceptional

08 Dec 2025

Tina

Clean and comfortable

10/10

Exceptional

24 Nov 2025

Adrienne

Clean room convenient and safe location

2/10

Poor

03 Nov 2025

Justin

The room was horrible the dresser was missing drawers the wifi barley worked the walls was missing paint it smelled....also they said room came with a couch and there was no couch overall i wiuld nevwr go there again

Partner

6/10

Pleasant

01 Nov 2025

Katrina

Curtains would not close all the way and bright lights from the trucking depot across the street were shining thru the window all night. Fan in bathroom was extremely loud.

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

Eric

The security deposit might be more than you pay for the room, which is odd.

4/10

Poor

19 Oct 2025

Carol

Fake eggs. Sausage not cooked well and not hot

Self

8/10

Excellent

16 Oct 2025

Dawn

Staff was nice & friendly. Room was clean.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Michelle

We loved it!!

6/10

Pleasant

06 Oct 2025

Duane

For the Pros. The location was close to the highway, gas stations and needed amenities. The front end staff was pleasant and accommodating and there is a small breakfast offered in the morning.
The Cons,our room had a very large yellow stain and patching from what is apparently a water leak. There was no cosmetic fixes and it was bubbled and chipping. The bathrub leaked when you showered. The TV guide does not work and the bed pillows were child sized.
We were here for 3 days, no one changed the towels or trash during this time.
Not sure what happened here, but we will probably not return here again

Leisure Family

10/10

Exceptional

04 Oct 2025

Ed

Affordable, clean room. Thank you!

Leisure Partner

2/10

Poor

26 Sep 2025

Christine

I reserved two king size rooms, and they both smelled like cigarette smoke, one room was missing the handle on the bathroom door and the toilet wouldn’t flush and the other room was missing the office chair and the staff just replaced it with a dining chair… Horrible service. The breakfast was awful, scrambled eggs, undercooked, and sausage, links overcooked, no cereal for younger kids. The front desk staff had told me that because of all the problems in the one room with the bathroom, not functioning that they would refund me the cost for that room, but when I left the front desk person who was there said that they couldn’t refund anything because I had reserved the rooms through a third-party… So I have learned to never reserve rooms through a third-party again and only booked directly with the hotel and don’t believe the front desk staff when they tell you that they’ll actually accommodate you for the many inconveniences in the hotel!

Business

10/10

Exceptional

23 Sep 2025

Julie

Good breakfast. Quite room.

Business Self

10/10

Exceptional

21 Sep 2025

Hailie

It’s was a very nice experience.

6/10

Pleasant

18 Sep 2025

Dennis

Unfortunately, not a place we would stay again.

Room was in poor repair. There was a hole in the bathroom door, the toilet paper holder was broken off. There was a drawer missing from the dresser and there was no chair at the desk. Staff brought a chair but seemed indifferent about the other problems.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Foster

Had a non disclosed $100 incidental fee and the tolite paper holder was broken on check in had to inform staff to hopefully prefent holding of the fee we only chose this over other properties as there was no fee listed on this one

8/10

Excellent

13 Sep 2025

Charles

Goood place to stay with free breakfast!

Leisure Friends

8/10

Excellent

07 Sep 2025

Heather H

The rooms were comfortable and clean, reasonably priced, would stay here again

Leisure Family

6/10

Pleasant

31 Aug 2025

Justin

Meh Quality Inn

Beds and bedding were new and updated but the bathroom was falling apart. Missing tile, chunks out of the tub, and the door was SO sticky that me, a 225lb pretty strong man thought I was stuck inside until I really put my shoulder into it to pop it open.

Friends_and_family Friends

10/10

Exceptional

24 Aug 2025

Connie

Room was very nice and comfortable.

Leisure Self

10/10

Exceptional

16 Aug 2025

Nina

I liked bed comfort.

10/10

Exceptional

11 Aug 2025

Islande

It was very clean

Friends_and_family Family

4/10

Poor

28 Jul 2025

cody

Eww

Room was dirty and theyvwalked in on us

Business

4/10

Poor

27 Jul 2025

Nathaniel

Sheets were not clean, obvious blood/mold stains were present. Ceiling in bathroom was peeling/literally falling off. Multiple brown liquid stains on walls, hotel room doors did not close all the way even when locked/latched.

Business_and_leisure Family

10/10

Exceptional

18 Jul 2025

Taylor

The room was great, the room could have been a little cleaner but nothing serious to worry about. The staff was very friendly and helpful 🙂

Leisure Self

8/10

Excellent

09 Jul 2025

Janet

Was in an industrial area

Leisure Partner

6/10

Pleasant

09 Jul 2025

cody

Room was 82 degrees upon arrival and vending machine was empty

Business

2/10

Poor

09 Jul 2025

Wendy

This place is the worst hotel we have ever been to. Very dirty, room damaged and missing drawers, and the room was just wrecked. Bathroom door damaged from what looks like someone punched it. Stains in the floor. Pretty sure druggies live here. Terrible experience, and want our money back

Leisure Family

4/10

Poor

20 Jun 2025

James

Elevator interior needs renovation. Bed and pillows were in poor condition. Breakfast left much to be desired.

Business

6/10

Pleasant

15 Jun 2025

Robin

Bed was comfy, room was clean but had odd smell may have been some air freshner, we just didn't care for.
View yuck, of dumpster shed, kept drapes closed. Btw they were pinned with binder clips, not attractive. We aren't fussy but wouldn't return.

Partner

8/10

Excellent

15 Jun 2025

Verified traveler

Close by and easy to get to

It was a very last minute booking and I'm glad they had an opening. The beds were comfortable. There was an issue with the internet/ being able to get a key card right away but within a half hour it was fixed. The breakfast was just okay.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Jeremy

Second time we stayed there! Good location and friendly staff.

Partner

6/10

Pleasant

01 Jun 2025

Cathy

It was fine

4/10

Poor

29 May 2025

Emma

Was okay for the price. Just wayyyy too noisy with people partying at night. Couldn’t sleep

6/10

Pleasant

20 May 2025

Danielle

I liked the staircase.

Leisure Partner

6/10

Pleasant

13 May 2025

Alfred

Old

Business Self

8/10

Excellent

13 May 2025

Verified traveler

Overall, a fine hotel! It’s a little dated and it doesn’t have much in terms of amenities like soap for the bathroom and such, and my room definitely had a hole or two in the respective walls but the location is great and the staff was very friendly.

Friends_and_family Friends

10/10

Exceptional

09 May 2025

Jamie

They are remodeling the room we stayed in.. so the bathroom wasn't all painted. The drywall looked freshly sanded. The only mirror was in the bathroom. BUT room was clean- no bed bugs- and free breakfast. I didn't need fancy. I wanted a place to crash at affordable rate-that is what I got.The only part I didn't like is the $100.00 additional hold that is put on your card at check in. There's signs pisted inside but I didnt see that when I reserved the room. No biggie but I wasn't really prepared for that and it took from my spending money..again not a big deal tho. I would stay again.

Leisure Partner

10/10

Exceptional

09 May 2025

Teasa

Pleasant stay

The staff was super friendly and helpful

10/10

Exceptional

06 May 2025

Orlando

The person at the counter was very courteous, focused on providing excellent customer service. Very helpful, always looking for ways to help. Nevertheless, the breakfast can have a better selection. Thanks to the staff and management for their help and attention with me.

Leisure Self

8/10

Excellent

04 May 2025

Larisa

The staff is very nice, the property is not new.

Leisure Partner

4/10

Poor

30 Apr 2025

Jeff

Room #314 had duct tape on the window which was messing up the temperature, the water was routed backwards so hot was low pressure and cold was high pressure, the A/C unit was playing hard to start and the worst part was. The carpet was peeling up and there was a q-tip and a nail head I stepped on and hurt my foot good in the darkness in the morning. Was hoping for compensation for the troubles but they said only Expedia could.

Leisure Partner

6/10

Pleasant

23 Apr 2025

Mary

First room was dirty, smelled of vomit. Second room better but ac may not work consistently, fan was noisey, lampshades badly stained, walks marked up, evavator was very dirty, dust on tBle in lobby, flickering light outside our room definitely would give hubby migraines if he had been with me.

Staff very accommodating, breakfast was fine.

Family

6/10

Pleasant

14 Apr 2025

michael

Rooms were not cleanest , had half bottles of shampoo and lotion so they never threw the old ones out they we used which is gross . the hotel hallways and lobby were not that clean . They didn’t have much amenities no beverages to purchase only dry snacks . I wouldn’t stay at this location again .

Business Friends

10/10

Exceptional

12 Apr 2025

Kris

Satisfied

Friendly staff, clean facility, and ample parking.

Partner

10/10

Exceptional

09 Mar 2025

Ross

Nice guy simple cost effective

Leisure Family

4/10

Poor

01 Mar 2025

Elizabeth

The staff

10/10

Exceptional

23 Feb 2025

Stacey

Came for a relaxing weekend, it was a nice stay, very quiet, the staff was really friendly. Breakfast was nice and hot.

Friends_and_family Family

2/10

Poor

16 Feb 2025

Jordan

Was all around very disappointing with it being very dirty, incredibly loud and in a terrible part of town, i have pictures of all stains and dirty attire in our room and will be expecting a refund

Leisure Partner

8/10

Excellent

06 Feb 2025

John

A good value

It was a nice little suite and a good value for the price. There were several little maintenance items that needed attention.

Business

8/10

Excellent

26 Jan 2025

Patty

Good experience

Leisure Family

10/10

Exceptional

24 Dec 2024

Teresa

Everyone was very friendly.

10/10

Exceptional

08 Dec 2024

Bryan

Very nice property

Leisure

2/10

Poor

23 Nov 2024

Deb

Dog barked all night long!!!!’

Business Partner

2/10

Poor

10 Nov 2024

Glenn

OMG run away

Worst room I have ever stayed in

Friends_and_family Family

4/10

Poor

13 Oct 2024

Paulette

There was some basic maintenance that was not being taken care off such as light bulbs needing to be replaced, inconsiderate staff, doors that did not shut automatically, and poor signage to access after 9 PM

Leisure Self

10/10

Exceptional

12 Oct 2024

Daniel

Fine place to stay

4/10

Poor

06 Oct 2024

John

Poor condition and housekeeping

Bed was comfortable, but only one large towel, no shampoo, soap dish falling out of shower, in room coffee packets didn’t fit coffee maker, open wiring exposed in room. Overall needs serious attention.

Partner

2/10

Poor

03 Oct 2024

Matthew

The general manager is accusing me of smoking in his room because I believe he is short on money

I don’t even smoke

Business Family

2/10

Poor

01 Oct 2024

John

Manaqer was a liar. Did not take care of canceling my reservation.

8/10

Excellent

29 Sep 2024

Erin

Quick, easy, friendly, clean. Just overall outdated, but it served the purpose just fine.

Partner

8/10

Excellent

15 Sep 2024

Rhonda

One night, great deal for price. Helpful, friendy staff.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Holly

We rented two rooms. We stayed in one and our daughter in the other. My daughter was in her room, went to the bathroom, tried to leave but the handle fell off. She was locked in her bathroom. She tried to put the handle back on, push through the center of the lock, etc., nothing worked. Luckily she had her phone with her & called me. I got the front desk guy. She had locked the sliding lock on her outside door, as I had told her to do for safety, and this was the first problem to getting her out of the bathroom. He tried getting the door open with lots of tools, U-tubed it, even the neighbor was helping. Four guys he called to help showed up and tried to get the door open. Finally, they got the door open and then got our daughter out of the bathroom. The next day was her birthday so she has a special memory of the day before her birthday from now on. Everyone was super nice and really tried to get her out as quickly as possible but sometimes things just don't go the way you think they will. Everyone who was with the hotel apologized several times and were very nice. The neighbor (next to my daughter's room) was there from the start to the finish trying to help her out. We gave him a bottle of caramel moonshine for his efforts. He loved it. They upgraded her to another room and the first thing we did was check out the locks. I have to say the floors and bathrooms were the cleanest I've seen in the last week. We had no other issues.

Leisure Family

4/10

Poor

06 Aug 2024

Jayne

Staff was nice but room was not. There was mold in the shower, a hole in the bathroom door, and the toilet roll dispenser was broken. The roll was on the counter.

Leisure Self

8/10

Excellent

06 Aug 2024

Jpitillo

Nice and quiet spot

2/10

Poor

05 Aug 2024

John

Rooms smelled bad

Leisure Family

4/10

Poor

02 Aug 2024

Matthew

Not Worth It

Room/Bed were average at best. I understand this is a lower tier hotel. Wallpaper was falling off the walls in the hallways. The “breakfast” was basically worthless. For some reason the smoke detector in my room had a plastic bag on it which I did not understand and didn’t make me feel safe. One of the dresser drawers was missing. I would have been better off at a Red Roof Inn for similar cost.

Business

6/10

Pleasant

02 Aug 2024

Greg

Exterior and interior looked dirty and unkept. The breakfast was very very lmited.

8/10

Excellent

31 Jul 2024

LINDA L.

The staff was amazing! Very helpful very patient.
The hotel was clean although it could’ve used a few updates but then again it’s a 2 1/2 star hotel.

Business Family

8/10

Excellent

27 Jul 2024

Ozie

Good stay.

Friends_and_family Family

10/10

Exceptional

25 Jul 2024

LINDA L.

This is an older hotel, but clean. The young man at the desk was very nice and extremely helpful. There is a Waffle House within walking distance, and a shopping area within a couple of miles.

Business Family

8/10

Excellent

22 Jul 2024

Terrence

Refrigerator did not work

Partner

10/10

Exceptional

22 Jul 2024

Jocelyn

Mom and I just needed a place to stay for the night, this place was honestly not bad at all! It was pretty quiet, I don’t think we ever heard any of the other guests at all. Plus, there’s a Waffle House literally right next door, amazing.

Leisure Family

2/10

Poor

14 Jul 2024

Brian

It’s the worst service ever

2/10

Poor

13 Jul 2024

john

Bad shape

This place badly needs maintenance. Very old and falling apart . For what I paid, what I got was the worst

Business

8/10

Excellent

25 Jun 2024

willis

Bathroom was a mess. Toilet paper holder was broken and in the sink. Shower tub was corroded and pressure was very low. The plus is the staff was fantastic, watet was HOT, and breakfast was decent.

Business Self

4/10

Poor

11 Jun 2024

Brandy

Staff was not friendly at all and there was a roach in my room.

Leisure Self

8/10

Excellent

07 Jun 2024

Linda

Nice property

10/10

Exceptional

03 Jun 2024

Verified traveler

Would Return

Wonder customer service! Breakfast was excellent.

Partner

6/10

Pleasant

29 May 2024

Debra

There was nothing about the property that was unique. It had a dirty entrance. The ironing board had no cover on it. There were only 2 bulbs working of the 4 in the bathroom. Made it very dim. There was no drain cover in the sink. Not the cleanest. At breakfast, the eggs looked like scrambled eggs, but they were horrible. My husband is not a picky eater, but he didn't eat them either.

Leisure Partner

10/10

Exceptional

25 May 2024

Terra

Not a lot of good places to eat, unless you drive 5 min, or get delivery.

Business_and_leisure Self

2/10

Poor

08 May 2024

Troy

No hot water in room, door key didn’t work- had to change rooms and contact staff to fix issues too often

4/10

Poor

05 May 2024

Anita

Old with holes in wall. TV did not work and pillows hard. Needs some TLC.

Leisure Family

10/10

Exceptional

04 May 2024

Suzanne

The greeter was very pleasant.

Business Family

10/10

Exceptional

17 Apr 2024

Billie

Nice stay.

Arrived later than expected. Room was ready and the attendant at the desk was real nice. Must be remodeling. Shower was new. New carpet.
Beds were hard enough. Not so soft or used that you would sink in. Breakfast was you normal.

Partner

8/10

Excellent

24 Mar 2024

Ashley

Close to Waffle House. Big room. Okay bed comfort wise. Shower okay.
Decent stay for an overnight trip.

Leisure Partner

8/10

Excellent

23 Mar 2024

Maunil

Solid