Name: Hawthorn Suites By Wyndham Columbus North
Address: 6191 Quarter Horse Drive, Columbus, 43229, US

2/10

Poor

25 Jul 2026

Francois

TOTAL DISREPAIR! This property has not been maintained for quite some time. Everything is falling apart. The pool is foul and been closed a long time ago. The beds are extremely saggy. The kitchen is from 1980. The room couch is scary stained and ripped. Should I mention the wasp nest on the stair railing in from of our room... This is a very low-end extended stay property. No longer a real hotel!

6/10

Pleasant

17 Jul 2026

Arliss

Staff was super great! Property is dated.

Partner

2/10

Poor

12 Jul 2026

Raed

The hotel was so bad that I refused to check in after I saw the rooms.

Family_with_children

4/10

Poor

06 Jun 2026

Blaise

This is the second Wyndam property we have utilized that was hugely disappointing.
I would stay clear. This one was tremendously out-of date and the pictures were very deceiving. We cannot recommend it.

Partner

4/10

Poor

29 May 2026

Rebecca

Would not recommend

2/10

Poor

19 May 2026

Theresa

The room smelled real bad. The couch had cigarette burn holes on the arms. Black marks on wall by the stove. The toilet moved when you sat on it. I tried to get my money back but was denied. Will not stay there ever again.

2/10

Poor

02 May 2026

Alexis

This was the most disappointing Hotels.com stay we've ever had. The exterior of the building looked a bit run down, but I was sure we'd get a room that looked like the pictures. NOPE. The floors were dirty. The bed was not king size. The kitchen cabinets were all in various stages of broken. There were no cookware or anything to eat with in the kitchen...which I found odd for an extended stay brand. The toilet had tape on it, the shower appears to have broken at some point. All of the countertops had burn marks. All of the ceilings had been patched over in various spots. There was a dirty fireplace. The bedding seemed to have little bits of fabric/lint all over it. This is the first time we were concerned with encountering bed bugs. We didn't bother with breakfast, assuming the state of the breakfast area was akin to our room. The lady checking us in was nice. She asked if we were going to smoke in the room-we were not, but the room smelled very strongly of smoke. The lady checking me out was not very friendly. We will never stay at a Wyndham brand again.

Partner

4/10

Poor

28 Apr 2026

Patrick

Unfortunately, our stay did not meet expectations. The hotel did not provide the room style we originally booked. Although we had reserved and prepaid for a room that accommodated six guests, when part of our group checked in on Friday, they were split into two separate rooms. When the remainder of our party arrived on Saturday, they were turned away entirely due to a lack of availability, despite our prepaid reservation.
While Hotels.com did process a refund, the situation caused significant inconvenience, as we had to scramble to find alternate accommodations at the last minute. This was extremely disappointing.
Additionally, after checking out of the Friday rooms and returning briefly following our event, one member of our party realized he had left a Yeti cup in the room. The front desk attendant provided a key to re-enter the room, but the item was no longer there. When he returned to the desk, staff advised that nothing had been turned in and stated there was nothing further they could do. Unfortunately, it appears the item was taken during cleaning.
Due to the multiple issues encountered—particularly the booking mishandling and lack of accountability—we will not be returning.

Friends_and_family Friends

2/10

Poor

26 Apr 2026

Elizabeth

Horrible- we were given a room that had an awful putrid odor. We were provided a second room- after having to ask twice (they didn’t have any but then they did)
That room also had putrid smell. We again reported it. Tried airing the room out which didn’t help. I asked for a fan and was given a can of Febreeze.
When we returned later the smell was so bad we left at 2 AM- could not sleep with that awful garbage/mildew smell
Awful, horrible, do not stay. We would’ve gone somewhere else but literally no other hotels had rooms

Friends_and_family Family

4/10

Poor

19 Apr 2026

Dr. Dee-Dee

Breakfast was guava juice or coffee (no orange juice), waffles, mini muffins, and little boxes of cereal. No yogurt, no protein, we had to find breakfast elsewhere.

Partner

4/10

Poor

12 Apr 2026

Nathan

Started off fine until I went to take a shower and there was no knob to turn it on. So at 630am I had to move to a new room. Then the couch was broken in the new room so that had to be replaced also. Just not a good two night stay.

Self

4/10

Poor

01 Apr 2026

Qiana

Old furniture
Old dirt
Just waffle and sweets for breakfast
No working ac

Friends_and_family Family

2/10

Poor

01 Apr 2026

Shanika

This place was filthy, the breakfast was just butter biscuits, the property around was dirty as well. We were moved to this hotel after our original room was given up by Expedia. I would not recommend staying here to anyone! Let’s not mention someone literally died here the night we stayed. There was a shooting outside our room and the victim unfortunately died. I did not feel safe here. It was a rough weekend to get through.

Family

10/10

Exceptional

29 Mar 2026

Chris

It was great.

2/10

Poor

15 Mar 2026

Destany

Someone was killed the first night we stayed there

2/10

Poor

15 Mar 2026

Sarah

Very outdated room smelled like smoke one of the upstairs windows did not clothes all the way we stay in a suite and looking absolutely nothing like the pictures

Friends_and_family Family

2/10

Poor

20 Feb 2026

Judith

The room had mice . Shady people walking around . Blood on the pillows . When I went up to the front to get more sheets and towels there was a resident there watching the front desk for the worker . It wasn’t clean .

Friends_and_family Family

2/10

Poor

12 Feb 2026

brian

The place is a complete dump and no where near as advertised.

Business

2/10

Poor

24 Jan 2026

Karla

No real breakfast no eggs, no fruits, no milk

Business Family_with_children

10/10

Exceptional

28 Oct 2025

lanell

Every time I stay there the rooms are spotless I've never had an issue, and when I have had an issue it was addressed immediately taking care of immediately and I was completely satisfied. Both Crystal who always works a front desk every time I'm there, and Alex the owner are both very nice and wonderful people

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Emily

Clean room, Amazing staff very friendly

Partner

2/10

Poor

24 Oct 2025

Keith

Although there was a full kitchen, there were no pots or pans, no silverware, no dishes and none available at the office, they said they were all stolen. There were roaches in room and in the microwave. The bathroom was old and outdated. The toilet was loose. Had I not prepaid with a gift card I would have left and debated my money back. I’ve stated extended stay breakfast before it had very good experiences. This was one of the worst experiences I’ve ever had in a hotel.

Business

2/10

Poor

12 Sep 2025

Timothy

Never again

Dirty, Noisy, unsafe area. Very shaky TV reception

Business

2/10

Poor

02 Sep 2025

Jean

Do NOT STAY here

The front door was propped open by the deadbolt lock. The room smelled awful. The kitchen did not have any bowls, plates or silverware, rendering it useless. The pool was covered and looked unmaintained and the hot tub (featured in a picture) did not exist.

Friends_and_family Friends

2/10

Poor

17 Aug 2025

Breonna

DO NOT BOOK HERE

The hotel was not to the standards that were presented online. Upon arrival it was rundown, pool was covered with debris and leaves, the hotel room itself had bedbugs and roaches. The tub looked like it was not properly cleaned. I had booked a studio suite with a sofa bed and initially got a 1 single room until having to go back to the front desk.
Upon opening the sofa bed, there was not a new sheet, but yet the old one was balled up and it was covered in food and crumbs. The mattress itself had crumbs as well.

2/10

Poor

09 Aug 2025

Shawn

Nothing is to like about this place the exception of clean towels. The pool is not open, basketball court is not complete. The room smells of mold. This is more an apartment complex than hotel, and should not be advertised as a hotel for guests. Had I not pre-booked room we would not had stayed the night.

Leisure Family

2/10

Poor

07 Aug 2025

Tevin

Hot water tank was out. We experienced cold water the entire stay. We was promised to be full accommodated our next stay. I tried calling to book my accommodation and I was told that there were no notes from front about the accommodation that was offered due to my experience

Leisure Partner

10/10

Exceptional

29 Jul 2025

Katherine

Was very nice ended up having to cancel on Airbnb and book this quickly. It was a very smooth transition. Staff was extremely friendly and understanding.

Family

6/10

Pleasant

27 Jul 2025

Jeff

there were no bulbs in vanity

Leisure Self

2/10

Poor

21 Jul 2025

Brittany

This is an establishment for folks looking for a bridging option for very little cash and long terms. Additionally, the expense on expedia is wildly inflated compared to the standard rates on site. A lot of finaggling will be needed to receive any sort of refund.

Business

2/10

Poor

11 Jul 2025

Esmeralda

Scene was very dirty! I found a pull in the room i felt was better than the other room. I had to clean the room again and the room was hot even though we had the ac cranked high. The rooms smelled of smoke and Marijuana. There was dead flies, bugs, and a tick. Old trash left in room. Windows were nasty. Couch and chairs stained and dirty. Microwave and oven very dirty. My out of town guests left back early. I left and came back to get my deposit back. I childhoods get refunded or anything because i booked on here. Money wasted!

2/10

Poor

09 Jul 2025

Danielle

Never again lesson learned

The pool is closed has been since April and yet they list it as it's open on their facility. The toilet went out second night and ac wasn't running properly had to switch rooms the water and hot water didn't work in the second in the shower had to wait over a night to take a shower and it smelt like mold front manager Julie was rude and acted like I was the problem they will not refund even for their poor quality of service and the condition of the hotel I took two videos of the water and manager situation but I can only add photos unfortunately. It says it is fully equipped to cook not at all neither room was

Partner

2/10

Poor

05 Jul 2025

Smitha

Unfit to be even called a Hotel. Not at all recommend for families. Disaster.

Leisure Family_with_children

2/10

Poor

03 Jul 2025

Connie

The location was scary and the room wasn’t much better. It was very worn! Quite surprised it’s associated with Wyndham!!!!

2/10

Poor

25 Jun 2025

Jennifer

Suite was dirty. Was double charged for my deposit. They kept insisting it wa

2/10

Poor

23 Jun 2025

Shari

The pictures do not match the rooms, old furniture, very very dirty....Pool is not open, false advertising !!

Leisure Partner

6/10

Pleasant

13 Jun 2025

Herlys Manuel

I liked the room, the super friendly, attentive and respectful staff.. That I didn't like: •Advertising is deceiving, many sancudos, inappropriate smells, a lot of dust in the rooms.. In the advertisement he mentioned the use of the pool and it doesn't have anything. Much neglect to the property

Business_and_leisure Friends

6/10

Pleasant

13 Jun 2025

PHILLIP

We went from a terrible hotel to one that was slightly better. Sadly it appears all the hotels in Columbus are trashy and in awful condition so its choosing from the worst options. I walked into 6 different hotels and they were all absolutely disgusting. At least the staff was nice at this one and it felt safe enough to stay at. Would I recommend it... Never unless you just need a place to sleep for the night. Bathroom was awful the gap in the door you could almost fit a small rodent through.... overall not the best but the staff was incredibly nice.

Partner

2/10

Poor

08 Jun 2025

James

The room smelled like cigarette smoke and the entire place was very run down. Pictures were not of the property. Pool is permanently closed.

Business

10/10

Exceptional

08 Jun 2025

William

Good choice for a family vacation. Lots of space and very clean.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Alicia

It needs a reno bad

Friends_and_family Family

2/10

Poor

03 Jun 2025

Richard M

Dirtiest hotel I've been to. The furniture in the room was so disgusting I wouldn't even set my luggage on my it. The bath tubs looks like they hadn't been cleaned in months.

6/10

Pleasant

02 Jun 2025

Sara

There was an incident on the property where there was a child getting hurt by a Chris L., Athena, and a Mindy in an adjoining apartment. I reported it to the front desk, security, and finally a passing police officer to try and get the kid help. Nothing was done, the kid continued to cry. I think she was locked in a closet in one of the rooms per the conversation I heard through the wall. Next thing I know, we get kicked out of this hotel - not the guilty party. And I still don't know if the kid is ok. Would not recommend this place.

Leisure Pet

8/10

Excellent

29 May 2025

April

Staff were excellent. It was big and spacious. We did have raccoons in the roof and could hear them moving about and crying every night but it was alright.

Leisure Friends

2/10

Poor

23 May 2025

Julie

DO NOT STAY HERE.
This place is a nightmare. The first room reeked of mold. The second flooded overnight—ankle-deep water, soaked clothes, ruined phone, no refund. Everything was filthy: mold, peeling wallpaper, broken fireplace, disgusting couch. I had to spend money drying clothes just to leave. The hotel staff? Useless. The manager? Never showed. I should’ve gotten a full refund—$213 plus $350 for the phone. Instead, I got excuses. This dump should be condemned. It’s a health hazard. I’m furious, disgusted, and considering calling a lawyer. Avoid this hellhole at all cost

Business_and_leisure Partner

4/10

Poor

19 May 2025

Sarah

There was nowhere on the website saying there was a $100 deposit. We got in an uber and the uber said around the corner from the property, a shooting happened recently which did not make us feel safe. We went to breakfast the second day and granted we went 15 minutes till breakfast was over but there was bread in the trash that could easily have been made into toast. The 3rd day we go the breakfast early and everything is turned off. There was also no sign that i couldnt bring a blanket and the lasy running breakfast was pretty rude about it.

4/10

Poor

18 May 2025

Verified traveler

Just spend the extra $60 and stay at a Marriott

Thermostat was broke in the room so it was sticky and felt like a swamp. Shower leaked, toilet ran, and it just overall was not comfy. Room needs upgrades for sure. Had it booked for 4 nights left after 1 night.

Self

2/10

Poor

17 May 2025

Verified traveler

The room was disgusting! Looked nothing like what was advertised. Had it booked for 5 days, left after the first night and they kept all my money.

Friends_and_family Friends

4/10

Poor

16 May 2025

Andrea

The pictures are not of the actual hotel. This is a 50 year old run down building with no pool.

Leisure Partner

4/10

Poor

13 May 2025

Heather

Cockroach Haven

Within 24 hours I killed two cockroaches in the bathroom of our suite. The first one was crawling out of the wall outlet at the sink and the second one was running across the floor.

Friends_and_family Friends

2/10

Poor

04 May 2025

FATMATA

I could not stay in the room as the smell (smoke and stale) was unbearable.

Leisure Self

2/10

Poor

27 Apr 2025

m

This is a drug/druggie hotel
NOT SAFE AT ALL.

I would highly recommend staying somewhere else.
0/10

Leisure Family

2/10

Poor

26 Apr 2025

Verified traveler

Please avoid

Location not ideal, state of the hotel is in disrepair. Would not book or recommend. Walked into the room, the smell and musty air was enough for me to turn around and check out.

Business

2/10

Poor

17 Apr 2025

Roderick

Refund

They didn't let me in my rooms. I was also not given a refund.

Friends_and_family Family

2/10

Poor

15 Apr 2025

Sunshine

This property was so ran down and nasty ! The first room had no heat and smelled like cigarettes and weed finally after complaining 2 times we got moved and that room smelled of sewage (rotten meat) there was hot sauce or something all over the door and floor , the dust on the ceiling fans was 3 inches thick , the walls all through was disgusting and this is just a taste of it ! Called expedite to get a refund and they was still keeping a 180 so we went and bought bleach , Lysol, candles and our own bed linens and made the best of what we could but I’d definitely not recommend staying here !

2/10

Poor

07 Mar 2025

harlan

Did not check in area was terrible lobby dirty did not look safe

6/10

Pleasant

04 Mar 2025

May D

the customer service was good, especially Tasha who checked us in...not so sure on the housekeeping because it didn't seem like they vacuumed or cleaned anything. We stayed for 4 nights and did make a small mess that needed vacuuming but the mess remained with us the whole stay. We made our own beds and housekeeping didn't remake them. The room was very subpar. The kitchen was stocked with a cutting board, a small serrated knife, one spoon, two forks, 2 butter knives. Some pots. No pans. No other dishes. There was very sad looking coffee maker. The cupboards and drawers were very dingy and dirty. The microwave looked like it could explode while in use. It was very very dirty inside with a chunk missing...how, Idk. The stove was nice...induction stove. The beds and bedding were comfortable. The pillows were a bit lumpy but didn't give us any neck problems. The bathtub drain worked only if you held down the little knob. The knob to turn water on and off was so difficult to pull out. I could've sworn the whole thing was gonna get pulled out from the wall. There was also no hairdryer. I had to go ask for one at the front desk. My biggest complaint is the carpet. This poor carpet was so dirty and nasty. My feet got so dirty from walking on it in just one evening. The next day I went and bought house slippers to wear for the rest of the stay. I did not take them off accept for to shower and to go to bed. I don't know what the other rooms are like but I don't want to know.

Leisure Family

2/10

Poor

02 Mar 2025

TAVENA

This property is very ran down. No working water in one of the bathrooms. The floors had holes in it and the room smelled awful. The worst experience I had in my life. The tub was dirty and the toilet seat was loose. This place needs closed down

8/10

Excellent

02 Mar 2025

Edward

Great workers

2/10

Poor

05 Feb 2025

Obed isaih maceda

Smell bad

10/10

Exceptional

23 Dec 2024

Andy

clean rooms and stuff. everything is good. Nothing to say . Will stay here again

Leisure Family

10/10

Exceptional

18 Dec 2024

Nathan

Very nice hotel, and the rooms are clean. The staff is friendly and accommodating. it's very good.

Business_and_leisure Partner

2/10

Poor

08 Dec 2024

Melissa

Bit up by bugs!

Horrible! This place was trashed! Trash everywhere! My husband and i both got bit up by bugs. We only stayed 1 night but paid for 3. His hand is still swollen from the bites 2 days later. I have photos, but hotels.com's review page won't let me add them. Do not stay here there are far better places just 10 minutes away.

Business

8/10

Excellent

19 Nov 2024

Jassmine

I’ve had to live here before from may of 2023 to Aug 2023 and it was wonderful. My kids were having homecoming so I booked a stay here for the weekend since we had such a great experience the first time. We checked in fine but when we got to the room there was this odor. We opened windows and lit candles it helped. The next day we came out of our room to plastic everywhere like we were wrapped in plastic. No one told us anything it was inconvenient especially when we finally got out and came back to them painting the stairs red in the rain. It tracked all in the hotel carpets floors and got on our clothes. I did notify the front office and asked for something to clean it up with. We did our best to clean it up but I’m sure the carpets will need deep cleaned if not stained. I just felt the hotel room could have looked a little better. They could have let us know they were going to do maintenance in the stairs or it could have been done after we checked out, but overall we had a good time staff is always professional and very accommodating. There’s an African American lady with locs who is always a real one. Very professional and always dots her eyes and crosses her t’s.

Leisure Family_with_children

2/10

Poor

12 Nov 2024

Michelle M.

Staff was very nice and helpful whan listening to my concerns. Otherwise, not a good experience.

Business_and_leisure Family

8/10

Excellent

31 Oct 2024

Jerry

VICKIE WAS THE NICEST HOST EVER!!

Vickie at the front desk was amazing!! Give her a raise!!

Partner

2/10

Poor

09 Oct 2024

Evester

Run down

The company REALLY needs to remodel their rooms, they are the same as they were twenty years ago, when they were very nice, stained floors, chipped furniture, water leaking from bathroom ceiling,sportscourt dismantled, landscaping unkept, building brand new Candlewood right next door, only undesirables will be staying here now! Won't consider Hawthorn Suites anymore again.

Business Partner

2/10

Poor

29 Sep 2024

Kelly

Terrible room smelled bad

2/10

Poor

22 Sep 2024

Ebony

DONT STAY HERE!!!!!!!

It was HORRIBLE!!!!!!

BROKEN THING;
Phone, stove, cabinet, bathroom sink (no water), sliding door, wifi, blow dryer.

DIRTY THINGS;
EVERYTHING!!!!!!!!! COUCH, WINDOWS, BATHROOM, PILLOWS, WALLS, WINDOW SEALS, CURTAINS CARPET.

When I called the off rhey said theynwould send someone out to dix rhe broken things. Guy shows up and trys to enter the room without knocking (luckily the door was latched) it scared TF out of my kids. By the time i made it to the door he was gone.
At that point I choose to stay posted outside the door. He walked pass and I asked if he was the person who came to our door. In broken English i gathered that the feont deak sent him to the wrong room.

Friends_and_family Family

2/10

Poor

21 Sep 2024

Kip

This place should not be open for business. It was absolutely filthy and the smell in the room was enough to make someone sick.

Business_and_leisure Partner

8/10

Excellent

11 Sep 2024

Kevin

Ok for an extended stay. Worked for me due to location. It does show its age and a makeover is due. Plus, Covid is behind us. Open your pool and go back to full-service breakfast

Business Self

2/10

Poor

10 Aug 2024

Jeff

Run down pictures do not match property show pool covered trash on it. Suppose to get king got queen. Take off your list

Leisure Family

2/10

Poor

04 Aug 2024

Kyle

Read

Awful! Very dirty and looks nothing bc like the pictures. After check in I went to cancel my room and they told me no, to call Expedia. I’m currently in a dispute. Do not stay here and if Hawthorne reads this review, do the right thing and refund my stay.

Friends_and_family Family

2/10

Poor

21 Jul 2024

Sandra

The website pictures are very outdated. There is no pool, there are people hanging around the parking lot. No safe place to walk dogs. Landscaping not taken care of. Didn’t spend one night there. I need to be refunded money I did give the hotel for false advertisement!

Leisure Family_with_children

2/10

Poor

15 Jul 2024

Dana

The floors were filthy, our feet were black from the dirt. The pull out couch was a very small worn down futon, not even able to sleep on. There were alcohol bottles out sitting and litter on the steps on the way to the room. The 2 rooms we were in had a terrible smell. We checked out the next morning and went elsewhere.

Leisure Family_with_children

2/10

Poor

15 Jul 2024

Alicia

Our room could not have been cleaned before check-in. Had to clean blood off the nightstand, white residue off the coffee table, the carpet hadn't been swept, stove/oven neither one work, paint chipping off the walls, walls are nasty dirty, toe prints on the headboard, light fixture hanging from ceiling, carpet smells. Not to mention the area outside is run down and dirty. This is a place for drug addicts and those who cant get an apartment. It is not a nice place. When i told the lady at the front desk about the problems with the room, i was met with a \"what do you want me to do about it?\" response. This property is worth MAYBE $50 a night and thats being generous. Please DO NOT stay here if you have children. Its a health hazard.

Family_with_children

2/10

Poor

14 Jul 2024

Verified traveler

Roachtel motel

Found roaches in kitchen and bathroom absolutely disgusting would rather have slept in my car

Friends_and_family Friends

2/10

Poor

23 Jun 2024

Brianna

This property is awful. Our room was extremely dirty. The shower would not turn on and when the \"maintenance\" person showed up they were extremely rude about it and just said to wiggle the handle. My husband also found numerous parts of various kinds of bugs all ove the bed, under the covers. We left and had to find a different hotel.

Leisure Partner

2/10

Poor

21 Jun 2024

Orlando

Horrible

I thought when I booked the room at this hotel, it was going to be quite nice. However, it wasn’t that at all. By the time I checked in I could tell it was a place where people stay for a length of time I could smell weed smoke everywhere And people were hanging out side all night long. The counter had a lot of cigarette burns and the stove was not properly working. I’m sorry to say I would never stay at this hotel again.

Business

2/10

Poor

16 Jun 2024

Rhonda

Stay away! Made the mistake of not reading reviews before booking. The area is very sketchy. Rooms are run down. Just don’t do it.

Leisure Partner

2/10

Poor

18 May 2024

paul

This property was horrible. I went to the room then took my family to a different hotel. I requested a refund and I need it ASAP. Your pictures online are not this hotel.

Leisure Family

2/10

Poor

09 Apr 2024

Kristi

Its very dirty seen roaches have mutiple pictues to show of how disgusting it is here its very uncomfortable very loud kids everywhere loud all night and day the fisrt day i came was locked out of my room 3 times due to lock being complety broken off the switched me rooms and there was roaches in the kitchen at one point was on my food last night there were cops and caution tape from im guessing someone being hurt stabbed or murdered theres drug baggies all over the propery people fighting all the time the entrance is a car death trap due to my car sitting low so my bimper gets hit everytime i pulled in theres way more on top of sll of this a refund or complimentary stay for the amont of tome i have and i do hsve a bokking set up in may from the 4th to the 7th theres no way i want yo stay then either

Business_and_leisure Friends

2/10

Poor

03 Mar 2024

Verified traveler

Do not stay!

Not only was the room insufficient the area was not safe, as well as there was evidence of drug usage in it. I have 4 young kids with me, the lights would not turn on and I was not comfortable even waiting long enough to take photos. I instantly went to the front desk, explained the lights were not working and the neighboring room was incredibly invasive and made myself and my children very uncomfortable and we left.

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Jeremy

N/A

Leisure Partner

2/10

Poor

01 Jan 2024

Krystel

Clean it up and update

It wasn’t very clean and half of the lights didn’t work and some of the furniture was broken. The beds and bathrooms were the only thing that was clean. I wouldn’t recommend staying there

Self

2/10

Poor

12 Nov 2023

Brad

Worst Experience

Never ever stay here...our place was horrible..1st off it smelled of heavy pot smoke and we had 3.kids under 12 stayi g with us. Carpet was torn..holes in it...everything in it was old..needs updated very badly...bathrooms need alot.of work...again..never ever stay here!!!!

Friends_and_family Friends

2/10

Poor

11 Nov 2023

Danyelle

Had to move from one gross room to another. Owner refuses to refund my money. Won’t even refund to Expedia rep. Rooms are NOTHING like the pictures. I’m out $275 and no one will give it back. Had to move to an acceptable hotel because after moving once to a new room, my daughter’s asthmatic friend could not tolerate the smoke smell in the “better room”. Absolutely horrible and customer service is not there. Called corporate for Wyndham, “they’re looking into it”. I just want a refund. This will not me my only post about this insanity and falsely advertised location. My brother’s best friend is a lawyer who will glad to take the slum lords to court just to keep them from duping other people. They have no idea how much it’s gonna cost them when the health violations come in. Could’ve just refunded my money. Good luck and I hope you clean stuff up so no one gets sick. You can fix it or the call goes in. You have until Sunday before I tell Jake to file papers.

Leisure Family

6/10

Pleasant

30 Oct 2023

Kenneth

The staff I encountered were friendly and efficient. The property was likely fantastic when newer but is pretty worn out now. Coffee maker worked fine. Refrigerator and freezer were cold. There was a fireplace but I didn’t even investigate to see if it was functional. The bed was made up nicely and clean. Sufficient consumables we’re on hand -to, soap, shampoo, etc. the room had a unusual aroma that became unnoticeable after awhile. I would actually stay here again due to the convenient location and staff, but I wouldn’t bring my family as they wouldn’t overlook the shortcomings.

Leisure Self

2/10

Poor

12 Oct 2023

Bernard

It was so dirty we found another place. I was forced to pay a night I didn’t stay because I booked through Expedia. I want my $128 back!

Leisure Partner

2/10

Poor

05 Oct 2023

Anita

The area is sketchy. There were people hanging around in the parking lot that didn't seem to be staying there, which made us feel unsafe on the first floor. My room was supposed to be a non-smoking room but it smelled of smoke.

4/10

Poor

09 Sep 2023

Greg

Expedia presents this as a hotel. it’s actually more like short term apartments, and the setting is pretty dingy.

Business Family

10/10

Exceptional

27 Aug 2023

godfred

Location

2/10

Poor

17 Aug 2023

KELVIN P

Where was this a war zone area?

Leisure Family

2/10

Poor

14 Aug 2023

Brianna

Thought this would be a nice place to stay based upon the pictures, but they were very deceiving. When I first arrived there was someone in the lobby complaining so I should have seen this as a red flag. To check in you have to have everyone in the rooms ID. There were people just hanging around in the parking lot and I did not feel safe. They have a \"security guard\" that patrols in a beat up car. First thing when getting to the room it smelt so bad it was hard to breathe. The room was extremely dirty the floors had so much built up gunk on them. I then noticed I got charged a significant amount when I had already paid. I went to ask and the woman at the desk was extremely rude. The guy in front of me could not get checked in because his wife did not have her ID and they were 7 hours from home. The woman at the desk and the security guard kept telling him \"well that is just how it is\" when there was no indication ANYWHERE that everyone in the party over 18 needed their ID. Staying here was an absolute nightmare between the charges, area, safety, and lack of cleanliness. Do not stay here.

Partner

2/10

Poor

13 Aug 2023

Lori

The first room had not been cleaned. The 2nd room looked dirty and smelled like smoke and urine. I asked for a refund and left.

Leisure

2/10

Poor

12 Aug 2023

Dawn

The room has a bad smell, the a/c barely works, kitchen area is dirty. The staff seems nice, I wish they had a better room to move us to.

Leisure Family

4/10

Poor

07 Aug 2023

Allison

The room was disgusting! The floor had standing water all over, the couch was covered in bodily fluid stains. It smelt musty. Very sketchy overall. Staff was friendly and helpful though!

Leisure Family_with_children

2/10

Poor

06 Aug 2023

Verified traveler

Disgusting and incredibly dirty

Upon arrival one of my kids said (jokingly) that there was blood on the top sheet. So thinking I should check and also look for bed bugs, I pulled back the bottom sheet and mattress protector. They were loaded with disgusting stains. The microwave had splattered cleaning spray?? on it as though someone had sprayed it but never wiped it off. There was a cockroach in the microwave and evidence of cockroach droppings all throughout the cabinets. Some device was plugged up with Kleenex. The dirty air filter in the AC closet had not been disposed of and it was clear that it wasn't changed regularly. We immediately checked out and were told they would not refund our money. This place was $199 for ONE night and looked like it should be a $39 no-tell motel.

Friends_and_family Family

4/10

Poor

01 Aug 2023

jeffrey

The room was kind of gross. The kitchen floor was sticky from previous guest. Front desk gave me sheets in a garbage bag. Pool and hot tub wasn’t enough to entice my kids to want to stay another day. Waffle iron broken at breakfast. Off centered toilet was hard to use. Creepy security guard actually made it feel less safe. What was there a security guard? I’ve stayed alot of places and travel a decent amount. I just can’t recommend this place. The people were pleasant and nice. So I gave it 3 stars. Maybe too kind. I felt like the pictures were nicer. The number scheme for the rooms and direction to the room were confusing.

Leisure Family

2/10

Poor

24 Jul 2023

Sarah

This hotel should be closed.

Friends_and_family Family